Hampton Inn Tampa-Veterans Expwy (Airport North)
About Hampton Inn Tampa-Veterans Expwy (Airport North)
Located in Tampa, within 5.4 miles of Raymond James Stadium and 8.2 miles of Busch Gardens, Hampton Inn Tampa-Veterans Expressway has accommodations with an outdoor swimming pool and free WiFi throughout the property as well as free private parking for guests who drive. This 3-star hotel offers a 24-hour front desk. The hotel has family rooms. The rooms in the hotel are equipped with a flat-screen TV with cable channels. All rooms at Hampton Inn Tampa-Veterans Expressway feature air conditioning and a desk. A buffet breakfast is available at the accommodation. Adventure Island is 9.1 miles from Hampton Inn Tampa-Veterans Expressway, while University of South Florida is 10 miles from the property. Tampa International Airport is 3.1 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally praised for its cleanliness, comfortable beds, and friendly staff. The breakfast is also a highlight for many guests. However, there are several complaints about noise from planes and cars, as well as issues with hot water and room temperature. Some guests also express dissatisfaction with the front desk service.
- Cleanliness
- Comfortable beds
- Noise from planes and cars
- Issues with hot water and room temperature
- 5/5
my stay was amazing, milan and ms tammy were awesome! both very helpful and kind!
- 5/5
Everything was nice, start to finish.
- 2/5
Rugs in hallways were dirty, walls in hotel were dirty, breakfast not good.
- 5/5
Excelente estancia y muy rico desayuno.
- 2/5
Musty smell in the room I was in. Room was dirty just old. Don’t expect room service to clean if staying past one or more nights. Place looks good from the outside. Inside dated big time. Needs a revamp in renovations. I felt I was in 1985 walking in the halls.Breakfast actually wasn’t as bad as I thought it would be. No I wouldn’t stay here again but staff was pretty decent.
- 5/5
Nice place
- 5/5
Very impressed won't stay anywhere else when I come to tampa
- 4.5/5
Nice stay
- 3/5
It’s old property but the stuff very helpful
- 5/5
Having to go too the lobby to warm up food in the microwave
- 5/5
Upgraded, clean rooms. Friendly and helpful staff. Great variety at breakfast. Convenient from the airport, but unfortunately they don't offer an airport shuttle anymore. Otherwise, had a great stay.
- 5/5
Excellent!
- 4/5
Good
- 4/5
Stephanie I believe was her name was very kind and helpful .
- 4/5
Location and staff was excellent. It served the purpose. Carpets need some cleaning. Didn’t like the breakfast much.
- 4/5
Carpets need some cleaning. Didn’t like the breakfast much.
- 1/5
The room was disgusting! There was dried mucus on the bathroom wall, sheets were dirty, and had to kill multiple bugs. Stay away!
- 5/5
Great staff great place to stay a few days
- 2.5/5
Just the location The air doesn’t work ,breakfast really bad and the rooms smells bad
- 2.5/5
Just the location The air doesn’t work ,breakfast really bad and the rooms smells bad
- 4/5
Breakfast was fresh. Staff was friendly and helpful. Room was clean but did have a small water leak under the sink. Overall it was a good stay
- 3/5
Doors were dirty. Easy enough to clean so why was there grime on all the doors
- 4/5
Shower leaked and almost filled the bathroom. No microwave. Kids screaming and yelling.
- 5/5
The facility lived up to their website has zero problems. Everyone was courteous if I needed anything additional they were more than glad to help.
- 5/5
This location does not have a free airport shuttle
- 5/5
Clean rooms | staff were nice. Lots of parking!
- 5/5
I loved the variety and how delicious it was. Chefs kiss! Nothing :)
- 5/5
I loved the variety and how delicious it was. Chefs kiss! Nothing :)
- 5/5
We liked the overall cleanness of the hotel and the breakfast was great!
- 5/5
Clean Room, great staff.
- 5/5
Easy to park and good breakfast
- 0.5/5
Nothing because the hotel was over booked. I had to find some where else to stay. Not having a room when the confirmation said I did
- 2/5
Building is old. Carpet is very very dirty in hall. Walls and doors are dirty in hall. Rooms did not seem like they have been deep cleaned. Would not stay again. Would not recommend. If you’re looking for only overnight stay and catch a plane, it’s doable. If you’re looking for comfort, this is not the place.
- 5/5
Clean, friendly, nice breakfast
- 1/5
Not happy with this trip
- 5/5
The hotel was very quite (always a plus). The air conditioner was great! Plenty of parking. Nice breakfast. I would stay there again!
- 4/5
We stayed here to get an early flight out of Tampa. The bathroom could have been cleaned better. Other than that, a nice place to stay.
- 4/5
Room very clean and updated. Food for breakfasts was very well attended and fresh! Property at night was quiet. Nice ac. I enjoyed the stay.
- 5/5
I needed a later check out time and they were happy to accommodate. Thank you.
- 5/5
The desk gentleman was very nice. Rooms were clean
- 5/5
Excellent overall stay. Staff are incredible!
- 2.5/5
Clean They charge me 25.00 and said it would be refunded but it was not.
- 2.5/5
Clean They charge me 25.00 and said it would be refunded but it was not.
- 5/5
Cons: it needs some minor work done in the room. The shower curtain drooped so the curtain came away from the wall and water sprayed out, the chair had some stains on it, the conditioner bottle had come off the wall, the bathroom fan didn't work well. Overall though, I would definitely recommend staying here.
- 1/5
Booked and paid for a reservation at this property weeks in advance through Expedia - flight delayed we arrived around 2:30am host was helpful but immediately asked for my credit card - I explained room was paid for through Expedia - he said card was declined.. expedia's payment? spent over 30 minutes on the phone with Expedia ( at 3am now,) said I would have to call the next day - This Hampton would not let us stay without charging my card again - we left - nowabout 3:15am. spent over an hour the next day on the phone with Expedia to get a refund since we did not stay and no one was able to figure the situation out while we were standing there.- spoke with a very helpful Expedia agent who tried unsuccessfully to get the manager of this Hampton to issue the refund - this manager instead lied and said we were no shows. Expedia kindly refunded anyway due to the notes left during the 2:20m call while we were standing in the lobby- Long post I know, but beware - I am not sure of the angle being worked here by this Hampton Inn, but the customer service by the manager was awful.
- 5/5
Great breakfast and service.
- 4/5
Very nice location
- 5/5
There is NO airport shuttle but Uber was $14 for midmorning flight. Location is about 10 min from airport.
- 1/5
I had booked weeks before knowing it would be busy in Tampa during spring break. When I arrived, we were told the hotel had overbooked and there was no room. Staff was overwhelmed and did nothing to help find alternate accommodations. Industry standard is to walk guests to another hotel but there were not able to locate another hotel for us. Ultimately I asked if we could sleep in the lobby and we were told no. We had to leave with nowhere to go. We did get a refund of our money but no other compensation was offered.
- 5/5
Quick and easy check-in at the front desk. The staff were very friendly and explained the several amenities of the hotel. The room that was booked looked just like in the pictures which was awesome. All in all, my hotel stay was perfect. I would definitely stay again at the Hampton Inn and would also recommend to my friends and family.
- 4/5
The bed was big and breakfast in the morning The television didn't work and they didn't even accommodate me for that
- 4/5
The television didn't work and they didn't even accommodate me for that
- 5/5
Staff was great and friendly
- 0.5/5
Nothing because the hotel was over booked. I had to find some where else to stay. Not having a room when the confirmation said I did
- 4/5
- 5/5
Staff is very friendly. Room was clean. Breakfast options were great
- 4/5
Great staff. Clean rooms
- 4/5
The website stated that airport transportation was available. When I contacted the property prior to my stay, I was told that it was not provided. This was disappointing since I often choose where to stay based on airport transportation.
- 5/5
It is good hotel , room no good enough for the price ! Breakfast no so good i ether
- 4/5
There was an outdoor pool. The hotel building itself had some leak or something in the main lobby and our room had no conditioner. Other then that I would probably stay here again.
- 5/5
Everything was great. Especially the continental breakfast
- 5/5
Everything was great. Especially the continental breakfast
- 4/5
Would stay again so long as the water pressure was resolved.
- 4/5
Would stay again so long as the water pressure was resolved.
- 2/5
I reserved a room with a king bed. We checked in, the lady at the front desk didn't say anything. We go to our room and it had 2 queen beds. I called the front desk and she said they didn't have any king rooms, they were sold out. Judging by the amount of cars in the parking lot I believe she was lying. Didn't offer anything else, just apologized. I would have picked another hotel if I had known that.
- 2/5
I reserved a room with a king bed. We checked in, the lady at the front desk didn't say anything. We go to our room and it had 2 queen beds. I called the front desk and she said they didn't have any king rooms, they were sold out. Judging by the amount of cars in the parking lot I believe she was lying. Didn't offer anything else, just apologized. I would have picked another hotel if I had known that.
- 4/5
Room was clean but could’ve been updated. Staff was friendly. Free breakfast was “you got the breakfast you paid for” however a better variety of options would’ve been better. I really had a personal problem with all the light from the hallway filtering into the room. I personally prefer a room to be pitch black when i sleep and this room was not. Overall, it was fine.
- 4/5
Room was clean but could’ve been updated. Staff was friendly. Free breakfast was “you got the breakfast you paid for” however a better variety of options would’ve been better. I really had a personal problem with all the light from the hallway filtering into the room. I personally prefer a room to be pitch black when i sleep and this room was not. Overall, it was fine.
- 4/5
Staff was friendly
- 4/5
Staff was friendly
- 5/5
Room was
- 5/5
Room was
- 5/5
Great, clean friendly staff!!!
- 5/5
Great, clean friendly staff!!!
- 5/5
Rooms were clean and staff was very welcoming and helpful! Easy trip to the airport.
- 5/5
Rooms were clean and staff was very welcoming and helpful! Easy trip to the airport.
- 3/5
Definitely an older hotel, but it's renovated, the beds are comfortable, and there is a great restaurant just down the street called Mission BBQ. No airport shuttle, but it's not too far from TPA so Uber is a reasonable fare. Friendly front desk service.
- 3/5
Definitely an older hotel, but it's renovated, the beds are comfortable, and there is a great restaurant just down the street called Mission BBQ. No airport shuttle, but it's not too far from TPA so Uber is a reasonable fare. Friendly front desk service.
- 5/5
The room was nice and spacious for 2 people. It was very clean, beds comfortable and hot shower hot :) The staff was terrific. We enjoyed our short stay.
- 5/5
The room was nice and spacious for 2 people. It was very clean, beds comfortable and hot shower hot :) The staff was terrific. We enjoyed our short stay.
- 2.5/5
Bedding was old and worn and mattress was completely worn out! Uncharacteristic of a Hampton Inn.
- 1.5/5
Poor
- 5/5
Nice
- 5/5
Room was very clean staff was great
- 5/5
Room was very clean staff was great
- 2/5
Rooms are neglected, mold, stains, carpet stains, missed room services. Needs more garbage space especially if they don't come to clea.
- 2/5
Rooms are neglected, mold, stains, carpet stains, missed room services. Needs more garbage space especially if they don't come to clea.
- 4/5
Ok for the money
- 4/5
Ok for the money
- 4/5
Staff was very helpful, and even updated me I had two accounts for Hampton Rewards. We used the hotel to relax for a few hours before a late flight and worked out very well.
- 4/5
Staff was very helpful, and even updated me I had two accounts for Hampton Rewards. We used the hotel to relax for a few hours before a late flight and worked out very well.
- 4/5
I gave the hotel a 4 because many of the issues were beyond the control of the local team. However, I do feel you could find a better place to stay in Oldsmar.
- 4/5
I gave the hotel a 4 because many of the issues were beyond the control of the local team. However, I do feel you could find a better place to stay in Oldsmar.
- 5/5
The hotel is very clean (common areas, floors and room) and the beds were comfortable. The location is convenient to shopping and numerous restaurants about 1/2 mile away.
- 5/5
The hotel is very clean (common areas, floors and room) and the beds were comfortable. The location is convenient to shopping and numerous restaurants about 1/2 mile away.
- 5/5
Everything was perfect I shall return.
- 5/5
Everything was perfect I shall return.
- 5/5
Awesome service
- 5/5
Awesome service
- 5/5
Exceptional
- 3/5
Staff very friendly. Carpet needs replaced on 5th floor. As a Hilton reqards member i expect a certain standard. This Hampton Inn is closer to a quality inn than a hilton brand
- 3/5
Staff very friendly. Carpet needs replaced on 5th floor. As a Hilton reqards member i expect a certain standard. This Hampton Inn is closer to a quality inn than a hilton brand
- 5/5
I got to the hotel early and asked for an early check in and with no hesitation they gave me a key to the room. Pleasant staff nice clean rooms! Recommend highly!
- 5/5
I got to the hotel early and asked for an early check in and with no hesitation they gave me a key to the room. Pleasant staff nice clean rooms! Recommend highly!
- 5/5
Great location. Many breakfast options. Friendly personnel. Will come back.
- 5/5
Great location. Many breakfast options. Friendly personnel. Will come back.
- 4/5
Staff was very courteous.
- 4/5
Staff was very courteous.
- 5/5
Very well received by the staff! Very courteous.Will be back!!
- 5/5
Very well received by the staff! Very courteous.Will be back!!
- 1/5
Room dull
- 1/5
Room dull
- 5/5
Good service
- 5/5
Good service
- 5/5
carpeting in hallways getting kind of shabby or dirty
- 5/5
carpeting in hallways getting kind of shabby or dirty
- 5/5
Clean and comfortable. Would stay again.
- 5/5
Clean and comfortable. Would stay again.
- 4/5
Yes mattress was comfortable, room seemed outdated
- 4/5
Yes mattress was comfortable, room seemed outdated
- 4/5
👍
- 4/5
👍
- 3/5
No one at front desk upon arrival. Rooms ok. Noisy hallway and you can hear airplanes flying over.
- 3/5
No one at front desk upon arrival. Rooms ok. Noisy hallway and you can hear airplanes flying over.
- 2/5
Stained sheets. Had to change room. Breakfast was super cheap and artificial. Desk clerk was unable to provide just a simple box of tissues when we ran out
- 2/5
Stained sheets. Had to change room. Breakfast was super cheap and artificial. Desk clerk was unable to provide just a simple box of tissues when we ran out
- 5/5
Great staff
- 5/5
Great staff
- 5/5
Did not park
- 5/5
Did not park
- 5/5
The room was spotless, the front desk was very polite when arriving. Great stay overall..
- 5/5
The room was spotless, the front desk was very polite when arriving. Great stay overall..
- 5/5
Great staff easy check in
- 5/5
Great staff easy check in
- 4/5
Very good
- 5/5
Clean, efficient, friendly, good parking, good breakfast
- 5/5
Clean, efficient, friendly, good parking, good breakfast
- 4/5
Clean room, breakfast, parking.
- 4/5
Clean room, breakfast, parking.
- 2/5
Had a long day driving and expecting to sleep in we’ll about 6:30 a dog started barking loudly After about 40 minutes called the front desk and told there was nothing she could do. Passed the room and occupants left hotel and dog remained in room. Never staying in Hampton again. Will stick with Marriott.
- 2/5
Had a long day driving and expecting to sleep in we’ll about 6:30 a dog started barking loudly After about 40 minutes called the front desk and told there was nothing she could do. Passed the room and occupants left hotel and dog remained in room. Never staying in Hampton again. Will stick with Marriott.
- 5/5
Clean, quiet, safe. Happy with my accommodation.
- 5/5
Clean, quiet, safe. Happy with my accommodation.
- 5/5
Cleam room and friendky staff.
- 5/5
Cleam room and friendky staff.
- 4/5
Parking safe could hear planes all night flying over maybe some more sound proofing
- 4/5
Parking safe could hear planes all night flying over maybe some more sound proofing
- 5/5
Exceptional
- 5/5
Great hotel
- 5/5
Great hotel
- 3/5
Really clean. Close to the airport. Breakfast was good
- 3/5
Really clean. Close to the airport. Breakfast was good
- 5/5
The staff was incredibly friendly and efficient, and the room was spacious and comfortable, The staff was very kind and helpful,They went above and beyond to make our stay enjoyable thank you. The staff was very kind and helpful,They went above and beyond to make our stay enjoyable room is clean very nice very clean.
- 5/5
The staff was incredibly friendly and efficient, and the room was spacious and comfortable, The staff was very kind and helpful,They went above and beyond to make our stay enjoyable thank you. The staff was very kind and helpful,They went above and beyond to make our stay enjoyable room is clean very nice very clean.
- 1.5/5
Poor
- 1/5
I arrived late (~11 pm) and was assigned a room directly behind the elevators and facing a mechanical room. Around 2 am, loud intermittent noise began and continued all night. At 6 am, when breakfast opened, I told the front desk that the room shouldn’t be used due to the noise. The morning staff member (not the night agent) said, “But the person last night didn’t tell you? I’m sorry— that room is the last one we use because we know it’s very noisy, and last night we had other options.” They offered me extra points, which I declined. The agent then said he’d speak with the manager later that day to offer me a reimbursement, but no one followed up with me. I just wanted a quiet room. This was by far my worst hotel experience in recent years, and I won’t be returning.
- 5/5
Very pleasant staff
- 5/5
Very pleasant staff
- 4/5
Breakfast had variety and everything was good, rooms were clean, check in was easy, staff was friendly
- 4/5
Breakfast had variety and everything was good, rooms were clean, check in was easy, staff was friendly
- 5/5
Tampa can be hit or miss, but this property was well kept! We went to see the Eagles game and it was very close to the stadium! It had a nice area in the back to walk the dogs!
- 5/5
Tampa can be hit or miss, but this property was well kept! We went to see the Eagles game and it was very close to the stadium! It had a nice area in the back to walk the dogs!
- 4/5
Staff was great. Room was in good condition and no issues. Only stayed one night for early flight
- 4/5
Staff was great. Room was in good condition and no issues. Only stayed one night for early flight
- 5/5
Great visit all around!
- 5/5
Great visit all around!
- 5/5
No shuddle... no hot tub... sad...
- 5/5
No shuddle... no hot tub... sad...
- 5/5
Exceptional
- 3/5
The room smelled humidity. You get used to it, but it’s not nice when you first walk in.
- 3/5
The room smelled humidity. You get used to it, but it’s not nice when you first walk in.
- 5/5
Good
- 5/5
Good
- 5/5
One last thing, there are taco stands and food trucks all around and try Foody's Restaurant.
- 5/5
One last thing, there are taco stands and food trucks all around and try Foody's Restaurant.
- 5/5
Loved the cleanliness and staff
- 5/5
Loved the cleanliness and staff
- 2/5
Carpet
- 2/5
Carpet
- 4/5
Kitchen offering very limited. I am a Hilton regular and breakfast does very but this was extremely limited. The room was very nice and clean! The staff was very kind and accommodating. I understand that they will be getting a renovation soon. That’s good. It needs it.
- 4/5
Kitchen offering very limited. I am a Hilton regular and breakfast does very but this was extremely limited. The room was very nice and clean! The staff was very kind and accommodating. I understand that they will be getting a renovation soon. That’s good. It needs it.
- 5/5
One of the front desk lady
- 5/5
One of the front desk lady
- 5/5
Great
- 5/5
Great
- 5/5
Location to stadium was great. Everything was clean and comfortable at the hotel. Will definitely be the go to place to stay when traveling to Tampa for games and concerts.
- 5/5
Staff was friendly. Facility was clean and updated. Great value for the money,
- 5/5
Staff was friendly. Facility was clean and updated. Great value for the money,
- 5/5
Friendly staff and very clean room, dining area, front desk and parking lot.
- 5/5
Friendly staff and very clean room, dining area, front desk and parking lot.
- 5/5
Clean room, staff friendly, good breakfast choices, free parking, nice rooms
- 5/5
Clean room, staff friendly, good breakfast choices, free parking, nice rooms
- 4/5
Advertised an airport shuttle that they no longer had. Otherwise, it was a good stay.
- 4/5
Advertised an airport shuttle that they no longer had. Otherwise, it was a good stay.
- 3/5
First room had leaking A/C unit. We were then moved to 2nd room which had numerous issues with door closing and locking.
- 3/5
First room had leaking A/C unit. We were then moved to 2nd room which had numerous issues with door closing and locking.
- 2/5
The staff messed the room up. The keys did not work on the door after three trips to get it fixed, and it was given to another room. That door stuck. It was hard to open. We were in the elevator with another guest, and she could not get the key to work.
- 5/5
Excellent services
- 5/5
Excellent services
- 5/5
Better than expected! Was clean, breakfast was good, and the staff were nice.
- 5/5
Better than expected! Was clean, breakfast was good, and the staff were nice.
- 3/5
No tuve refrigerador pequeño en la habitación, la alfombra estaba sucia y había mucha humedad y condensación de agua en los pasillos
- 3/5
No tuve refrigerador pequeño en la habitación, la alfombra estaba sucia y había mucha humedad y condensación de agua en los pasillos
- 2/5
dirty rooms
- 2/5
dirty rooms
- 4/5
There was no free airport shuttle to the hotel as the Hotels.com description stated (they have not offered this in 2 years). Nor is there an Arby’s on premises (there was one next door but now it’s an abandoned building). The loud air conditioner switching on and off all night didn’t allow for a good night’s rest. Room was clean & they held our luggage after our 1-night stay so we could visit the zoo. ZooTampa was a 15 minute drive from this hotel.
- 4/5
There was no free airport shuttle to the hotel as the Hotels.com description stated (they have not offered this in 2 years). Nor is there an Arby’s on premises (there was one next door but now it’s an abandoned building). The loud air conditioner switching on and off all night didn’t allow for a good night’s rest. Room was clean & they held our luggage after our 1-night stay so we could visit the zoo. ZooTampa was a 15 minute drive from this hotel.
- 5/5
The staff was very nice and helpful. We enjoy staying at Hampton In.
- 5/5
The staff was very nice and helpful. We enjoy staying at Hampton In.
- 5/5
Staff were very friendly, thoroughly enjoyed the pool, loved their coffee and the room was great. Would definitely go again.
- 1/5
Staff was not friendly and pictures are not matching with reality
- 3/5
Not clean, carpets are extremely dirty. Never been to a Hampton Inn property so poorly maintained. Additionally, the staff was also very unfriendly.
- 5/5
Very clean
- 2/5
There was one though that refused my child an extra blanket. Things seemed to be falling apart. One elevator was broken and the other screamed and screeched and the emergency box remained open the entire time. Our a.c. unit leaked all over our the floor and got our stuff wet. The hallways were hot and some of the hallways had a musty odor. The dryer had to be ran 2 or 3 times to fully dry clothes and with $3 to dry that can get very expensive. The washer washes in hot water even when cold is selected. Ran out of half of half and only had the pumps. The oranges for breakfast were rotten. The side door would not work at times with our key card when we told the front desk they said it happens sometimes. The pool has a very sharp hole in the bottom that will cut someone if not careful. The alarm on the pool gate doesnt work and people were walking in from the side and might not have even been guests. The team member Jackie could use some coaching on customer etiquette.
- 4/5
The hallway was very musty like the air-conditioning wasn’t on. It had an unpleasant smell in the hallway. The call box in the elevator was open. Breakfast was good. The front desk was good and professional. The pillows were my main complaint. They were not firm pillows. They were very saggy no filling in the pillows.
- 4/5
NA
- 5/5
On a main street so would be easy to cummute around. Close to airport so definitely see and hear the planes takinf off. Staff are amazing and helpful.
- 4/5
Maybe at one point the hotel was good. But the room I stayed in look like I had mold the walls are cracked and look dirty. The hallway smelled. I usually stay in Hampton Inn, but this one was not as good as other ones I’ve stated.
- 5/5
inside and out as Beautiful . Breakfast ,snacks and other goodies and drinks and ALL Staff all so all serves THE rooms are great help others who services. I would like to know IF Hamp INN off Water IN Tampa FL safe I need TO Evacuate from Hurricane or floods IF have TO Evacuate From Fountain View Estates. I IN Zone A&B area. I like to GO There AT Hampton INN .If It Safe thank you YOURS truly. Paul Rudolphe Poulin.
- 4/5
Staff was friendly
- 5/5
Great stay
- 5/5
Friendly staff
- 3/5
- 5/5
Sevice was great. Very Accommodating
- 4/5
Property is in a good location just needs some upgrades.
- 2.5/5
The receptionist area was very clean and nice. The breakfast bar was very clean and nice. The rooms smelled like mildew. The sofa was smelly. The bed was hard and the bathroom looks like the floor hadn’t been swept .
- 4/5
Good
- 5/5
Very good. We had a very pleasant experience with our stay.
- 5/5
The staff that I dealt with were friendly and helpful.The complimentary breakfast was very nice with cheese omelets and waffles. The attendant even went out of her way and made me a waffle and got me fresh milk, so that it was cold. Very nice service!
- 1/5
We arrived at your hotel yesterday morning and unfortunately had a disappointing experience at the front desk. The lady who assisted us was very rude and unhelpful. We kindly requested an early check-in, but she made us wait in the lobby from 9:00 AM until 1:30 PM without any clear communication or courtesy. She seemed distracted and was often on her personal phone. This was especially disappointing because just six days ago, we stayed at the same hotel and had a wonderful experience. The staff member who helped us then was very professional—he even offered us complimentary water and made us feel welcome. In contrast, this time we felt ignored. When we asked if we could store our luggage, our request was dismissed without any explanation. We hope this feedback will help improve your service. We were truly looking forward to another pleasant stay, but sadly, this experience fell short of our expectations.
- 4/5
The location The air conditioner in the room is old and way to loud
- 1/5
It all started wrong the moment we checked in. I waited at the front desk until the employee finished spending time on her phone in the lobby. After we settled into our room for the night, one of my children became sick causing us to call the front desk for help. However, their employee Yaminah could not be more bothered by our request for assistance. In fact she told us we would have to wait until the next shift showed up leaving us in a dirty room with 2 young children. Only after going to the reception desk in person were we thrown new room keys our way without any explanation or information on our new room. It gets better. I go the very next morning to ask to speak with the manager Robin Boodhan but was told they were too busy to speak with me and for me to send an email. I received their response 3 days after checking out stating they would provide Yaminah with a 2 week training program. Hilton should be ashamed of having these employees represent their brand when they can care less about sustaining the company's values.
- 1/5
When I arrived at the hotel the guest service person was unable to make a key for my room. Leading to me having to ask for help every time I exit. They also stated that my room was not paid for and charged me again. When I got to my room it was dirty.
- 3/5
This property needs some major updating.. but I will say, the people who are at the front desk, as well as management are FABULOUS. Customer service is top notch and will give this hotel a second go around once the renovations are completed that they are supposed to be going through soon and are in need of desperately.
- 5/5
Nice however pillows are not comfortable
- 5/5
Clean and modern hotel. Spacious room. Refrigerator in room.
- 5/5
The staff was great in the room was very clean and I was very comfortable
- 5/5
It was amazing. Would definitely stay there again.
- 5/5
Jackie was awesome! We needed additional towels and they were right up
- 4.5/5
Rooms need to be inspected after they have been clean and check if everything in the room is working.
- 2/5
Very bad customer service overall. Except for the lady that help in the breakfast area that was very kind. The toilet was not well clean. Rooms are very outdated. No comfortable. Some outlets did not work.
- 5/5
Room need microwave
- 2/5
Air conditioner was very noisy and kept us up all night.
- 1/5
I got my key card and when I went to the room it smelled really bad and there was no water. Furniture felt like it was from a flea market. I left, I did not stayed and they didn’t even asked why and did not offer a refund.
- 5/5
THEY ARE MEET AS WE EXPECTED
- 4/5
Was good. No issues
- 5/5
Quiet, convenient and friendly staff.
- 4/5
Cons: no complimentary airport shuttle buses
- 5/5
Very good facilities, very clean. The staff was very pleasant and attentive. The breakfast was complete, and the person serving it was very friendly.
- 4/5
It was e very nice Stay. The only issue that I had, was the air traffic from the airport.
- 4/5
Quiet property with a delicious food truck right out front! Definitely needs a carpet cleaning in the hallway and the couch in our room was torn up. Little things like that make it feel gross.
- 5/5
The hotel was nice. The breakfast was good.
- 5/5
Excellent hotel.
- 3/5
The breakfast and pool are nice. Although
- 4/5
Front desk staff did not seem very happy
- 3/5
Overall it was a good stay for what we needed. Check in was quick and easy. A little loud off the strip area. Beds though rock hard. Stay top notch!
- 5/5
Great stay!
- 5/5
Todo estaba muy limpio, el personal muy amable , agradable desayuno.
- 2/5
Not a very pleasant experience. Dirty bed sheets and slippery bathroom.
- 5/5
They just need to fix shower door as it would not stay closed.
- 5/5
Very friendly staff, easy to get to from the airport
- 5/5
This property is very clean and comfortable and conveniently located off the Veterans Expressway not too far from the airport.
- 5/5
Don’t care for the location, but it’s nice, clean property with friendly staff.
- 4/5
Good value. No restaurants near by.
- 4/5
We liked the pump dispenser in the shower. The people at the desk were just ok. The area around the hotel was sketchy. Because of that, I would not recommend the hotel.
- 5/5
Its really nice
- 4/5
Front staff were having a bad day, but breakfast was pretty good, convenient location.
- 3/5
Work trip- when checked in my key did not work twice. Had to go down with luggages twice until I asked to change the room. Room not so clean. Property needs some up keep. Doors walls dirty including carpets
- 5/5
All good
- 3/5
Place was great but there was confusion about how many rooms we had. We had booked and paid for four rooms but only got three. It was due to staff confusion that we only got three. It was late at night and we were tired of arguing so paid for a fourth room. Next morning talked to staff again and was told Hotels.com only had us down for three rooms. I even showed them the booking on my phone but was still told I needed to take it up with Hotels.com. And I did but because it was after the fact I have to pay $150.00 cancellation fee so still about $100.00 from getting my money back and was also told it could take up to two billing cycles to receive that credit but billed my credit card right away for cancellation fee. I believe this was all the fault of the Hampton Inn but next time to be safe I’ll book with hotel directly. Thank you
- 0.5/5
Everything. Awful.
- 4/5
Pool is not the greatest - not even lounge chairs to lay out in the sun
- 4/5
The actual property is fine. The neighboring properties are more in line with an industrial part of town. A bit run down. Upon arrival we were assigned a specific room but the over powering smell of dog/ animals prompted us to call the desk and request a different room. With an immediate switch of rooms was completed. Those accommodations were acceptable. The staff was quick to ensure our satisfaction. The pool & breakfast at the hotel were very nice.
- 5/5
Close to the airport. There are a couple restaurants in walking distance
- 0.5/5
We didn’t like it at all! From desk staff were very rude, they have a horrible attitude and when you ask a question they rolled their eyes and respond in a mean way. Rooms were disgusting, carpet all and smelly, never came to change towels or bed.
- 5/5
The Staff help my traveling buddy with a medical emergency. Forever grateful.
- 4/5
Great value and close to airport
- 4/5
Everything was good
- 5/5
Great job guys
- 5/5
The room was very nice and the shower was Great.The only down fall was the kids in the next room not at all quiet.
- 4/5
Clean inside, but the windows were dirty. Breakfast was basic continental
- 5/5
We would definitely stay there again.
- 3/5
room has seen better days. furniture marked , wall repair obvious and carpet frayed. Thought the room price was extremely high.
- 1/5
The check in was fine. When I got to the room as soon as I opened the door there was a weird odor! It smelled like the most disgusting body odor & moisture. I thought if I turned on the AC & sprayed it down with the Lysol I bring on trips it would be ok. It wasn’t! That smell was awful. It was late so I waited until the next morning & I went to inform the front desk. She simply said “oh” and that was it! I had to ask her specifically to change rooms. Needless to say, I took all my belongings out of the room & left! I paid for two nights and stayed one! They couldn’t refund me because I booked through a third-party! I will never stay here again!
- 2/5
Ever had so little water pressure that you bang your head against the wall twice while showering? Well, that was me. In addition to that, the water stopped with a head full of shampoo. It came back on after a minute or so only to cut out again with my body lathered with soap. This was really a pathetic experience for a Hilton property.
- 1/5
Felt extremely uncomfortable and unsafe when one of the employees opened our room this morning without our approval. Completely unacceptable behavior
- 3/5
Arrives to stressed staff with Internet issue. Got through it for a check in. Room nice but bathroom needs some TLC. Nice fixtures and concept, but showers leaks bad out into the floor and shower door doesn’t stay shut. $50 and it would be back to good standing with caulk and leveling.
- 2.5/5
I didn't have brkfst The location! It was so unbelievably loud. I hardly slept. For that reason alone I wouldn't stay there again.
- 2/5
Our first room we went into, had mold all on the ceiling and in the bathroom. We switched to another room which was just across the hall, and the wallpaper was peeling, and there was still mold in the room.
- 4/5
Property outdated. Room funny smell. Old carpet? Staff friendly. Close to airport