Hotel Indigo Tallahassee - Collegetown by IHG

Breakfast was ABYSMAL. We waited over an hour for food. The restaurant was NOT busy. The staff said they had a table that sent multiple dishes back but that should have NOT been a factor in our service. It was terrible.

Great location. Would be nice to have a microwave in the room. Shower constantly dripped

Nice lobby. Arrived in the room , floor was dirty and there was a pill and dead cockroach on the floor. Had to call and have someone clean the floor. When I used the shower it was also dirty and there was black mold on the caulking. AC is extremely loud.

AC unit a little loud in the room. Very few places to hang towels and personal items in wash room. Issue with sound - car outside with car alarms constantly going off, no fault of hotel but location is a bit loud.

Clean, spacious room and bathroom. Pull out couch bed a plus. Property should have explained the parking prior to visit, procedure and cost of parking. Requested sheet for the couch bed and it was just left there. I expected it to be spread. Comfortable bed and pillows. Fridge and microwave.

Excellent! The staff was very kind and helpful! Great and very clean hotel rooms.

Probably the best, coziest, cleanest hotel I have stayed in the last 10 years! Very beautiful designed, furnished. I was a very satisfied client!

Third time staying at Hotel Indigo and it’s always wonderful. We’ve never had any issues.

Overall a great location and nice size room

Excellent location to enjoy FSu on and off campus!

Great location. Check-in was seamless. Nice Restaurant

Great hotel

The hotel is in a great location and the staff was friendly. The only things we didn't like were that it was a bit too noisy inside the hotel for our taste (not because of the parties or activity outside), and the mattresses in the older section of the hotel are quite worn and could use an upgrade. Other than that, we had a pleasant stay.

Loved the staff, all of them were very helpful and nice

Directv was a little spotty with reception. Hot water seemed to run out in the shower.

No issues with the property.

clean room but was missing tv remote

Great stay!

I wanted to especially recognize Jillian for going above and beyond to make me feel comfortable. When I first arrived, I ran into a room issue, and Jillian handled everything with so much kindness, patience, and professionalism. She made what could have been a stressful situation feel easy and truly cared about making sure I was comfortable. She helped accommodate me into the perfect room, and I couldn’t have been more grateful. What stood out most was how genuinely hospitable she was from beginning to end. It’s rare to come across someone who makes you feel so welcomed and cared for during a hotel stay, and Jillian absolutely did that. I commute to Tallahassee regularly for school, and because of how comfortable and well taken care of I felt here, I absolutely plan to keep coming back for future visits. I’ll definitely be requesting the same room again, it was perfect. Thank you again to Jillian and the entire team for making my stay such a positive experience. Highly recommend!

Staff no matter the time, always pleasant and helpful

Very prompt responses from management via text message Water pressure in shower

Great hopefully centrally located to the FSU campus, and good food. Hotel room was designed nicely and very clean. Beds were comfortable and shower was spacious.

Nice stay

The rooms were large and beds comfortable The only issue was a leaking fridge but staff handled the issue.

Wonderful experience!

Great location!..room had a little smell, ac wasn’t working well and there was a lot of visible dust!

The room was very humid and smelled odd the shower was barely working overall not the experience we are used to

Clean room

Rooms were a good size. Beds were comfortable. Lobby is nice. Staff is helpful and nice. Great location, close to baseball stadium. Great Bagels and Co across the street.

Excellent staff

Live this Hotel. It was super cute and close to the college.

Clean rooms, quiet. Great restaurant and bar. Lovely breakfast. Walkable to campus. Gillian at check in was awesome!

Campus nice stuff N/a

Excellent experience, friendly staff.

Awesome room. Pared down restaurant options.

The staff at the reception desk were self-absorbed and surprisingly arrogant. Their unprofessionalism was not the warm welcome I expect when traveling. My room, located on an upper floor, smelled, and was musty for the entire two day stay. The AC was inconsistent and when working did not ameliorate the discomfort in the room. Bed linens became somewhat misted; the towels did not dry. "Alexis" reached out to me multiple times via text the next day based on my review of check in. She attempted to offer me another room. Senseless, as I was traveling with an animal and departing early the next day. Train your staff, and address the malfunctioning AC!

Clean Room very convenient to Florida State

Great location with a nice lobby bar and restaurant

Clean and comfortable

Great place and staff was excellent, very friendly.

Great place

Everything was amazing !!

Absolutely nothing Rude check in staff. I ordered Uber Eats and I wasn't notified its arrival and it was left at front desk getting cold, could not sleep due to loud cars outside all night long. Arrived and it was so bad I asked to just check out and no assistance nor refund nor anything was given or offered. Took forever to get my car from the valet and they were rude and didn't even help with my baggage. Terrible all around.

The room was clean roomy and had a lot of light. The hotel location was right in the college town area near restaurants and shops. Overall it was great! Our sink in the bathroom had a broken drain stopper.

Clean room

The breakfast buffet was terrible.. it tasted like microwaved food.. staff was great and attentive

The staff was wonderful, but our room had a few inconveniences such as the telephone was not working. Certain outlets were not working and charging portal. Considering the price of the hotel, we were expecting a smoother experience.

Nice hotel with friendly staff. Bar and restaurant are very good very close to everything FSU and FAMU.

The hotel was very clean, the food was average, and the staff were very friendly. The only issue was the bathroom: when you take a shower, the entire floor gets wet because there is no door—just a curtain that doesn't help keep the water in.

The room was a bit muggy and warm. Hotel is nice, but rooms need a little TLC already for the price point. Especially bathrooms. Overall good stay. Staff is wonderful and friendly.

Restaurant was cozy and food was really good. Service was friendly and accommodating!

Great location

Great experience!

The hotel was nice, but the showers were filthy at both and in our first room the heat was on, so we had to move rooms after 9p.

Automatic lights disturbed sleep

I think the rooms were nice, the facility was fine. I felt the area was a little too much of college town. The only near by restaurants were kind of loud college bars with not the greatest food.

Close proximity to FSU. Within walking distance. Clean and spacious rooms. Restaurant and bar on ground floor with good options.

Very conveniently located, staff was friendly. No pool and breakfast not included. Parking is an extra charge.

tuvimos un problema con el aire acondicionado que no paraba el motor de andar de la habitación inicial, pero nos cambiaron a otra y estuvo muy bueno el funcionamiento del aire acondicionado.

Rooms were clean, staff was very friendly. Hotel location is excellent!! Price for the room was very good also.

Nice hotel and decor

The location was perfect! The shower drain was a weird rectangle right where a normal person stands to take a shower. It was loose and raised. I don’t know if it just needs to be reattached or what. I haven’t seen one like that before. I ended up straddling it in order to keep from standing on it which just made for an uncomfortable and unsafe shower.

Excellent location for bar hopping.

NICE CLEAN HOTEL WITH HELPFUL STAFF AND A GREAT LOCATION

Very clean

We really liked our room but the trash in the kitchen was not cleared from the previous guests, we only had 2 towels even though we booked for 4 and had to request bedding for the sleeper couch.

Location was great if you are doing the college tours, the shower never got hot and the beds were not that comfortable. There was leak in the gym and the towels were there for a few days. The dining area was nice.

My a/c unit broke in my room, they did send a technician to fix it but never reached out to me to let me know that it was fixed. I was waiting offsite and had to check in with them around 11pm to find out it was finally fixed. I thought they would give me one night's stay as a credit but instead they just comped me the bar tab which was $50

Did not use. No pets

Great place

Great service, very clean

There was long hair on the shower wall and trash underneath the bed.

Thank God, they have a white noise machine in the room, The Bar/Night Club next door was so loud that I felt like I was in the club. Great/ Comfortable Bed! Bathroom/ Shower was Awesome.

Location The AC in our room was broken, does not work. Likely, the weather was nice and not warm, for witch with the windows open, we were fine. We have been offered a discount, refund bcs they don’t have other rooms available, but they charge us full amount. We just make a claim with Amex to dispute the charges bcs not good service received as promesis

The property was hard to find arriving at night. The evening staff was not exactly welcoming. Due to the college town atmosphere, young adults were screaming and yelling in the hallway in the middle of the night. In the morning, parents of those young adults would then bang obsessively on the door to wake up the young adult, so I did not sleep well and felt stressed. The best thing about my stay was the excellent food and service received at breakfast downstairs. Next time I visit FSU, I will pick somewhere else to stay.

Great hotel, very friendly staff

Great location, staff were great. Only issue is the late night noise. It being in the middle of FSU brought a lot of rowdy college students in the middle of the night.

The hotel was great and very close to FSU which is what we wanted.

Great experience

This hotel is in the best location for all things FSU…location is everything! It’s a new, very clean property with great customer service.

Didn't utilize these amenities, but from passing the bar looked stocked.

Nice room

Property is in a great location. Nice room and gym.

This hotel is in the heart of College Town within FSU Campus. Close to everything around the university. Very walkable to the baseball, basketball and across from Doak stadium where the football team plays. If you’re looking to stay for any weekend that has parents weekend, game days or anything like that please remember to book in advance.

Breakfast was awesome

Very friendly staff and an excellent bar!!

Awesome stay. Recommend greatly. Next to FOOTBALL stadium. College Town

All of them Nothing

Conveniently located, good restaurant and service, good bar and external options as well nearby. Conveniently located, good restaurant and service, good bar and external options as well nearby.

Everything was great

Spacious room, very clean and well maintained. Did not hear outside niiose or other guests.

Highly recommend

Super overpriced and no parking, but it was still a beautiful place deserves five stars

Excellent staff, amazing location, beautiful hotel

The staff were incredible! From check-in to check-out, everything about the experience was fantastic. I truly appreciated the care and kindness shown by the person who checked me in. The restaurant staff downstairs were wonderful, and the drinks were amazing. Thank you for such a fantastic stay! There was nothing I didn't like

I did not like that I had to pay for parking. Also, the AC went out and we had to change rooms the second night. In addition I paid for breakfast which was not provided.

Nice room, clean. Staff very pleasant. But we had a ride neighbor in the room next to us. He would bang on the connecting door when we were talking in the middle of the day. We were not being loud. Just visiting with each other. Staff tried to talk to him and he would not answer the door or phone. And the hotel was full so they could not move us v

Great location in College Town. Convenient to nightlife and the hotel bar has a really nice Happy Hour. Fitness facility was spacious and well appointed. Very friendly team.

The room was nice. However, the housekeeping was not very goid

Clean, great location

Beautiful, contemporary "arty" hotel in the heart of Collegetown area of Tallahassee. Very walkable area and close to both FAMU and FSU. Many restaurants within easy walking distance. Front desk was very friendly. Hotel is very well appointed with a nice restaurant serving breakfast and dinner. Room and bed was comfortable. Bathroom was fully stocked. Parking is right behind the hotel with valet (25) or very easy self parking (20). Highly recommend. Nothing

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Do not stay on the side looking out on the Main Street. Noisy late nightN

Clean, modern, excellent location

Great location

Cleaning needs improvement.

The staff were very friendly and welcoming. We were met with a smile at check in and the young man answered all of our questions. He made check in a breeze and made sure we had everything we needed to have a comfortable stay. We did have one little snafu during our stay. We were in town for our nieces baptism and needed to be leaving the hotel by 9 AM. After I took a shower I plugged the hair dryer in to blow dry my hair while my husband showered. The hair dryer blew the fuse or flipped the breaker leaving my husband in the dark. I called downstairs and they assured me that they would get it taken care of ASAP. They couldn't get into the breaker panel because it was locked so they couldn't fix it. It was quite funny to us and we were not upset, we adjusted and made it on time (with wet hair!) The manager did call us and apologize and even credited us our over night parking fees! Although unnecessary it was appreciated. Would definitely stay here again.

Clean room. Staff

Very welcoming ambience. The staff was friendly at all times over a 4 days stay. There is a microwave next to the lobby if your room has no microwave. A/C and Heating are controlled from the room. Spacious and clean rooms, includong the shower, sink, etc.. Very comfortable bedding. Ample space for storage in the room (closet, hangers, drawers). We only used the restaurant for breakfast due to our schedules, delicious food and friendly staff. We had a great stay.

Thin walls. The people next door to us were super loud the entire night and early morning.

During our recent stay at IHG Tallahassee, we were very impressed with the level of professionalism and courtesy that was extended to my husband and me. From the seamless check-in process to every aspect of our stay surpassed our expectations. Your staff members went over and beyond to ensure that we felt comfortable and welcomed throughout our stay. Furthermore, we must commend IHG for its commitment to maintaining a clean and safe environment. The property is excellent and has a fantastic old-time charm. We will be recommending IHG to our family and friends!

Overall nice property

Excellent service

Staff helpfulness and clean rooms

Excellent location! Great in-house breakfast for very reasonable prices. The staff was warm and friendly. Just update hallways for that 5th star… room was nice, though. Everything was clean!!!

Very good

Accommodating and friendly staff, clean room - nice size.really nice lobby area. The location was perfect for our needs.

The young gentleman at front desk for check-in was FABULOUS. Extremely kind, friendly, helpful, and welcoming. This will be our go-to for stays in Tallahassee going forward. Thank you!

Great

Yes breakfast was good.

Very good breakfast service

Absolutely!!

Absolutely, the room was perfect per usual. STAFF IS ALWAYS friendly and WELCOMING.

Great staying! Everything was as described.

Nice happy hour, great service, clean rooms.

The restaurant offered good food. However, the service was noticeably slow, which took away a bit from an otherwise great dining experience. Overall, I would recommend this hotel for its great location, and wonderful staff. A little improvement in the restaurant service would make it truly exceptional.

Clean, great staff and perfect location for FSU activities

Yes, room was spotless, Staff were great

Awesome rooms

Room was very comfortable and clean. The sound machine allowed for the best sleep ever in a hotel. Staff from front desk, bar staff, cleaning crew, ect were point on and super kind and polite.

Such a great hotel!! Very clean, friendly staff perfect location!

Staff was so friendly and helpful. Room was very clean. Was happy to see a Keurig and Starbucks coffee in thr room. Will definitely stay again.

Great rooms. Great food. Wonderful service and fantastic proximity to UNL events.

Staff was extremely friendly. Room was clean

Great location near by FSU college. Modern, neat, clean rooms. Friendly staff, safe area.

Everything was good

Great location, bar and dining options. Liked that they had their own gameday activities one could participate in, if interested.

They have Costruction and very loud music I highly recommend you look to another option if your looking to get rest The manger reached out to apologize and offer comp room waiting to see

Convenient to FSU and convenient to restaurants.

Great all around, highly recommend

I loved the ambiance and the welcoming staff. Rooms were clean and comfy also !

Very nice staff

It's a very nice hotel for the money very conveniently located.?

Walked in hotel, very nice lobby and greeted by staff. Got to my room and the towels/washcloths were very clean , however , sheets / comforter had stains and spots. The shower wasn’t that clean either so I stepped on a towel in the shower because I didn’t want to be barefoot in there. It was an unfortunate experience that I hope isn’t common as this is my favorite hotel to stay when in Tallahassee.

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Great hotel

Very nice hotel !!

Cute boutique type feeling hotel. Really enjoyed the cleanliness of the rooms and the lobby atmosphere.

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Excellent location and great breakfast

Hotel Indigo is my favorite place to stay in Tallahassee!

We had no clean towels we had to continually ask for our room to get towels. We had no toilet paper. Our room was not cleaned. And the bed was unmade. When we asked for our sheets to be cleaned, we came back. They still weren’t clean. Our room wasn’t clean any of the days that we were there. We had piles of trash everywhere not taken out. We were using tissue paper on the back of the toilet as toilet paper and when we did request for a room to please be clean, they only brought towels and lay them on the counter stayed here a lot, and I’ve always tried to make it a priority to stay here, and I was extremely disappointed when I left I went and told the front desk how I was upset about everything and she said thank you have a nice day. Been way too much at this hotel for that kind of service. I did have a great interaction with the front desk. Charles was amazing but the lady that told me that she was sorry and she hope I had a great day and that was the end of our discussion was not adequate And the cleaning list and maintenance of our room was extremely disappointing

We always enjoy staying here. The staff is wonderful and very accommodating.

Excellent staff and cleanliness of hotel is great

Extremely welcoming and friendly staff. Dog friendly. Great hotel in a great location

Nice

My favorite place to stay when visiting our daughter at FSU!

The hotel is very nice. Rooms are spacious and the location is excellent. Next to College Town and close to FSU

AC did not work properly in the room

Always stay here when visiting FSU. Comfy and convenient.

Decor, location, shop in lobby for water and other items was reasonably priced. Parking garage could use better signage as it was hard after arriving after dark if the parking garage was used for hotel Indigo or something else. Garage is not attached to the hotel, but a very short distance across an alleyway. Hotel was quiet, comfortable, and clean.

Great location. It's easy to walk to most places on campus. The rooms was spacious and clean. The staff was very friendly.

Lovely hotel in a vibrant area. Plenty to walk to!

Everything has been wonderful!

Great property

The hotel itself is fantastic. At check-in, we were told the hotel was completely full and they were a little behind on cleaning. We were given a complimentary voucher to the restaurant/bar to pass the time. Room was ready before we finished our drinks. My only warning is that the handicap bathroom shower floods easily, so be careful with long showers. There is also a heavy construction area behind the hotel because the area is developing so quickly. Everything else was great.

The hotel was stylish, clean, and had a good vibe. The staff was friendly and helpful. The room was clean and had everything we needed. Therefor the hotel itself gets 5 stars. However, the restaurant attached to it was not good. We ate there only because it was a Sunday evening and a lot of places were closed that we would have normally gone to. There’s not too many options to choose from. I wanted the pasta but was unsure about the sauce so I was brought a sample. It tastes like gravy, not a Marsala sauce. It had clumps of flour in it. So I got the Philly that was supposed to have melted cheese in it and peppers. But it did not. It was dry and plain. The sweet potato fries were good. My husband for the steak. It was cooked to the correct temperature but it lacked flavor. They didn’t season it but with salt and pepper so it was just bland. I also ordered the spinach dip appetizer and it was not good either. Again, not much seasoning and tasted mostly like spinach. I eat a lot of spinach dips at places, this was one of the worst. I’ve only ever had two that were bad. The chips served with it were fried way too hard and tasted like burnt grease. It just was not a good experience and I do not recommend eating there. But the hotel itself was great and there were other food options around. We were just in a pinch and wanted a more sit down nice meal and that was not it.

The hotel was modern , clean, and staff was super nice !

Great service!

The check in staff was excellent and they gave us a free upgrade

Accommodations and staff were excellent

Great for college visits

Booked a stay here while we toured FSU. Great stay from the moment we checked until we checked out. Wonderful, close to Doak Campbell Stadium, Campus and restaurants. Would stay here again.

I enjoyed this place

Amazing management team.

Upon cheking out I requested a “ balance 0”, Sheet statement as evidencie my room was paid. The have me a balance 0 for parking but not for the room. They flatly refused and asked me to request it from Expedia. All other hotels give me a statement that says balance 0. I will not come back here.

Na

Great location and very friendly staff.

Great hotel ! Fantastic location and gym . The only negative is the walls are thin and you can hear everything .

Very nice clean and beautiful hotel. There are a lot of Restaraunts in the area and a Restaraunt on the premises with a bar and lounge. The rooms are art deco and clean. The staff are friendly and nice.

Great hotel, very convenient to FSU campus! Many restaurant options within walking distance.

Friendly staff, comfortable rooms & beds. Only down fall our first room smelt like a dirty dog. They kindly moved us. Elevator was a little loud and room walls are thin. Overall loved the room decor and the feel of the hotel.

Great hotel

Excellent hotel! Great customer service, clean rooms, allows dogs, and good food at restaurant.

Excellent staff and very clean room

Excellent check in and customer service

Very cleans and great staff!

Location and the restaurant

Great place! Would definitely stay again.

Our first choice!

Great hotel

Great hotel very close to campus

Nia at check in was exceptional. Prompt response to issues and food was pretty good. Best hotel experience I have had in at least 15 years as an alumni and donor.

Beautiful hotel!

This is our second time staying the indigo and it didn’t disappoint. Lots of constructions in that area but they keep the property in good shape

Beautiful rooms , nice resteraunt

Location and staff is ok, nothing else, and a rate of 1k+ for a night is too high for the experience, not worth it.

Don't want to

Very comfortable, clean, lovely dinner, and staff

Overall nice horn to stay close to campus and restaurants. Room was had a lot of extra room which seemed unnecessary for a king bed. Room was quiet considering location. Saw some hair on the bathroom floor but overall seemed clean. Bed was comfortable and large. Staff was very friendly and answered all our questions. It was a little hard to find the entrance at first but nice that you can unload your car at the front before parking in the garage next door.

The hotel offers an excellent central location, very close to shops, restaurants, and walkable areas. It also features a cozy bar that invites you to relax. My only suggestion would be to offer a more varied menu at the restaurant.

Very nice hotel

Lovely new hotel. Bed are comfy. We had a room that had a LARGE balcony facing the FB stadium. Beautiful! However about 1-2 AM...very loud music from somewhere nearby. Yikes...bring your earbuds! Otherwise a nice stay.

Kindess at front desk and lobby setting is very soothing

Staff very nice

Really enjoyed my stay .

It's a clean, quiet and safe hotel near FSU you can walk to FSU

Great hotel & location for a reunion of FSU friends. Due to the inevitable crowds in College Town, getting in & out can be a bit tricky and cause significant spikes in pricing some weekends. Otherwise A+

Unfortunately, the only parking was in an unattached garage next door and cost additional money. There was a loud hum through the night and the shower head was not adjustable. But the rooms were very clean and the staff were friendly.

Excellent location to FSU

Love this hotel, but we are close to 2 establishments that are college night spots. Just know before you book. ;)

I had a great experience! The service was friendly, the place was super clean, and it really couldn’t be in a better location. Just a heads up, the food options are a bit limited later in the evening. Overall, a lovely stay!

Railroad decor.

Easy check-in and checkout process. Friendly and helpful front desk staff. Clean rooms. Good dining options including room service!

Location was great! Rooms were a little noisy from but other than that it was great!

Prompt courteous service

The hotel at itself is wonderful and very clean and they are very attentive when you need something. The downside is that it is directly next to a parking garage and the night we were there someone decided to blast music from their car in the middle of the night on and off constantly. This is no fault of the hotel however just be aware that there is a lot of noise based on its location especially this parking garage.

Couldn't have been better. Was visiting FSU with my daughter, and the hotel staff (some FSU students) could not have been more welcoming and excited for her. Plus it's got a cool little bar and restaurant, and the location is perfect (walking distance to the FSU visitors center at the stadium).

It is clean, modern, comfortable. The staff are friendly and attentive. The location for FSU is perfect. I have zero complaints and will stay again. One of the better hotel experiences I have had in years.

Awesome!!

Excellent service from Ash.

Perfect!

The front desk service was excellent—JD, Sebastian and Bryant. The room was also excellent. Cleanliness also great!

The hotel was very clean and in a great location . The door was not closing properly and I had to put some pressure . I was tired and did not call the people to fix it but everything was great. I was o my a little scared to walk to the parking because I left very early but it seems safe

Proximity to all.

Excellent location, clean property, friendly staff!

Great hotel located in a great area.Parling is not included

Wonderful hotel! Large rooms and location can’t be beat. Service was also excellent in the restaurant, and J.D. at the front desk went above and beyond!

Day two revealed they did not replenish the room with coffee, so a trip downstairs to get some was made. Then we discovered the coffee condiments weren’t replenished either resulting in a second trip downstairs. We had a very large balcony where at least a couple of chairs would have been nice. They also have the perfect setup for Valet Parking which would really up their game if added. I know it sounds like we didn’t enjoy our stay, but that’s not the case. Overall, we did and will stay here again. Their proximity to FSU cannot be beat.

Charles was great at the front desk. He was friendly and knowledgeable - helpful with any question I had. Would visit again.

5 stars!

Great spacious room. Staff is very friendly. Creat location close to school and restaurants. But loud!! Fortunately hotel supplies noise machines to help block it out.

Hotel Indigo is always a wonderful stay. Great location, great food, excellent staff.

Stayed the week after the hurricane passed close by. Everyone was awesome.

Bathrooms and doors and room need a thorough cleaning. The door in my bathroom was so filthy and sticky I had to go buy Lysol wipes and clean it myself.

It was terrible… water leaks and dirty!!!

Good

Love it!