Quality Inn Takoma Park

Staying here was a good inexpensive option! The room was clean and everything worked properly. Water was hot, beds were comfortable. However, the front desk lady was completely unfriendly. I went to check in and she had my standing there for a while before she said anything to me, she whispered and didn't give any clear directions through the check in process. & then she lost my ID card temporarily. When I told her she hadn't given it back to me she acted like I was the one who lost it. It took her a few minutes of me standing there before she actually looked for it and found it under a pile of papers. The whole experience made me feel like she rather be doing LITERALLY ANYTHING ELSE. & check out was no different. She talked at me through a thick plexiglass wall and only opened it half an inch to retrieve my room key. I literally had to tell her I couldn't hear her. She was the worst part of our stay. Nothing like being greeted with such personality. Also, breakfast was awful. Plain cheerios and sad waffles with no topping for three days straight. Thank gawd for the iHop next door! Their service was amazing.

Excellent

Did not feel safe. I left the first night of my 2 reserved nights.

Bad

H

The room was ok for the price and the location was suitable for us. My wife went down for breakfast and only found pancakes. During checkin, the guy at front desk asked me to make a cash deposit. I asked him to take it from the card, but he wanted cash. I told him I don't have cash. Then he said nevermind. That was weird.

No proper breakfast on that morning and the lady was not smiling

Room was not clean. "Breakfast" is an exageration. Staff was indifferent. Parking and location were fine. I would not return.

1. The room was immaculate. 2. Access to DC and College Park was so convenient. 3. The waffle maker machine made great waffles. 4. I could park right outside of my room. CONS: 1. The continental breakfast was almost non-existent. Aside from the waffles, there was almost nothing else to eat. Not well-stocked and you had to track down a staff member to get items. 2. Staff speaks limited / no English. 3. The plexiglass barrier in the front lobby was annoying and the person at the registration desk was barely audible when discussing check-in. 4. I realized why the plexiglass barrier is there; there can be occasional street folk who are not hotel guests coming in for shelter / free food. I encountered one in the lobby who was high, aggressive, and ended up wrecking the continental breakfast when he was denied food. Prince George's County's finest was called and it took 4 cops to subdue this individual in the parking lot, along with ambulance and a firetruck present. 5. There is a burned out car in the parking lot. Adds to the the inner city aesthetic. All kidding aside, this is a minimally safe place to stay. I left nothing in my room when I left in the AM, and I left nothing in my parked vehicle when I arrived back in the evening. The staff were gentle and almost invisible. The person at the front desk was well-meaning and a kind guy, but no match for bad folk who trespass.

After staying at Quality Inn Philadelphia, I didn’t think a hotel could be worse. This place managed to be worse. Nothing worked. No tv, no working outlets for charging our devices, no working telephone to reach front desk and when I reached them on my cell phone, they didn’t care. I stayed because I needed rest and sleep so I put up with it. In the morning I was denied breakfast for being a minute after 9 late. Do not stay here.

Clean room reasonable ptice

Superb

Bad a burned car in the parking and the staff dint care

Bad run away Bad a burned car in the parking and the staff dint care

Very good

The location is perfect, I have stayed here for a length of time and now I may come once or twice every other month. The customer service. This gentleman as I have stated before is very rude and disrespectful. All other staff members are very pleasant. Location of the room (unsafe) People next door screaming and hollering all day and most of the night. Had to settle for a smoking room (Lung Cancer Survivor) Room not clean: The floors in the room were dirty. Hair on the towels I was very disappointed. Normally I am very satisfied.

Clean and nice place, Stuff was amazing! Everything

Clean and nice place, Stuff was amazing! Everything

Pleasant

This property was dirty, smelly and staff did not clean the rooms daily. No amenities to speak of. Will not use the property again.

Nothing It has dirty floor ( stains that was off with water and a towel when I did it by my self) in the bathroom was a dirty wet towel hanged in the shower and a hair pin in the bathroom floor

Nothing It has dirty floor ( stains that was off with water and a towel when I did it by my self) in the bathroom was a dirty wet towel hanged in the shower and a hair pin in the bathroom floor

Breakfast was very basic.

The willingness of the staff to help. They did not have 2 rooms for me prepared before my arrival. The room walls were as thin as paper. Next door guests were loud, drunk, disrespectful and management did nothing. they gave me a smokers room (never requested one) "Continental Breakfast" is a joke: pancakes - juice and an apple can't be considered breakfast. There were people in the parking lot dealing drugs There was not enough parking space Parking was really dark. There were burnt cars in the lot. YES, wrecked, burnt cars. bedsheets had cigarrette burns. The rooms, the walls, the curtains smelled awfully. There were bodily fluids all over the walls. The walls had never been cleaned Mosquitos were everywhere in the room,

The willingness of the staff to help. They did not have 2 rooms for me prepared before my arrival. The room walls were as thin as paper. Next door guests were loud, drunk, disrespectful and management did nothing. they gave me a smokers room (never requested one) "Continental Breakfast" is a joke: pancakes - juice and an apple can't be considered breakfast. There were people in the parking lot dealing drugs There was not enough parking space Parking was really dark. There were burnt cars in the lot. YES, wrecked, burnt cars. bedsheets had cigarrette burns. The rooms, the walls, the curtains smelled awfully. There were bodily fluids all over the walls. The walls had never been cleaned Mosquitos were everywhere in the room,

There was a burnt car right outside of our room. Housekeeping never came during our stay

Yes, room, out of date, homeless people, safety, really small bathrooms, electrical issue.

Very poor

Nothing. Horrible First of all the room given seems already used. We refused it. New room was smeling bad and dirty. We wanted to cancel but booking was not comprehensive at all. Second, there was one car totally burnt in tghe private parking in front of our room. When we asked a client, they told us that it is there more than 2 weeks. Third, breakfast was bad: yahourt were given on by one and if you ask an additional one, they looked at you badly. Very horrible experience. Hopefully we stayed 1 night.

Very poor was not worth getting up for The furnitures were outdated and dirty. Room need painting. Was more like a cheap motel

Canceled after finding out it was an hr away and was done minutes after booking without a response

Very poor was not worth getting up for The furnitures were outdated and dirty. Room need painting. Was more like a cheap motel

Room was clean but facility overall was a little run down

I come here often. Really no complaints. It's a bit old but the rooms seem to be upgraded. The staff are always kind and helpful. The only issue I had was that I was locked out of my room because something was wrong with the actual lock and not my key. So, that was a little bit of a hassle but nothing to stop me from coming there next time!

Hello, actually I stay here every time. There's no problem, but the last two times I was given a smoking room and it smelled really uncomfortably of smoke inside. And for some reason, it was disturbing how dusty the floor was in the smoking rooms, and the bathroom faucet handle was broken. Frankly, since I was very tired, I didn't feel the need to go to the reception and get it replaced, but I thought it was something that should be noted. Other than that, everything else was fine. Thank you..

Breakfast was very minimal and disappointing Little more effort with choice

Breakfast was very minimal and disappointing Little more effort with choice

The continental breakfast could benefit from a wider selection of options. It may also be helpful to have staff monitor the dining area, as there have been occasions where non-guests try to take advantage of the complimentary breakfast. Aside from these concerns, everything else about the stay was excellent.

Passable

location it was old, smelled like smoke & very musty

location it was old, smelled like smoke & very musty

Exceptional

Disappointing

The location was ok and close to the monuments, but the neighborhood was very poor and very simple. The breakfast was very disappointing and though it would be ok but turns out barely anything was available except mostly pancakes. The stairways need to more cleaned because the days I was there it was always dirty and I did see mopped once while I was there. My card key started acting up on the second day and kept having issues getting into my room the rest of the stay.

The location was ok and close to the monuments, but the neighborhood was very poor and very simple. The breakfast was very disappointing and though it would be ok but turns out barely anything was available except mostly pancakes. The stairways need to more cleaned because the days I was there it was always dirty and I did see mopped once while I was there. My card key started acting up on the second day and kept having issues getting into my room the rest of the stay.

Less breakfast items and smoking odor in the room.

Close by with everything. Don't like the smell so much.

Close by with everything. Don't like the smell so much.

A lot of prostitution and illegal immigrants there police needs to investigate this property

Bad

Good

The rooms were pretty visibly dirty, stains on furniture, cockroaches even. We had to get a smoking room which wasn't ideal but truly the cigarette smell was the least of the issues.

Canceled after finding out it was an hr away and was done minutes after booking without a response

Staff unprofessional no manners at all

Staff unprofessional no manners at all

Noting Bathroom shower leaks, old furniture,

Location Noise levels make it hard to have a good night sleep but staff explained they are doing construction ? yes construction work is visible

Nothing I honestly have no idea why this hotel—part of the Quality Inn chain—is still in business. The sanitary conditions are absolutely appalling. The towels and sheets are dirty, and there is someone else's hair everywhere. The electrical outlets spark, and the heater doesn't work. There are marks on the walls from extinguished cigarettes, even though it is a non-smoking room. For breakfast, the only options are waffles and coffee. It is also located in a dangerous neighborhood.

A large room with a new bathroom. Plenty of parking in a quiet area. Friendly staff. It feels a bit in the middle of nowhere but offers decent value for money.

Nothing My husband,myself and my two boys. It didn't look like the bathroom had had any attention and only had two towels. I Called down to the main desk and ask for more towels. I was told I could only have two. About Four hours later i called back down and was told I had to pick them up. When we returned to the hotel from dinner , I went to the main office to pick them up and was told I could not have any more. So for 4 people , we had two towels. Three of us did not shower the next day because of this. We were told that there was breakfast included. The only thing they had for breakfast were waffles. We are totally disappointed with this day at the hotel. I guess you get what you pay for.

The room is clean. Microwave or mini fridge is making noise all the time. Empty shampoo bottles in the room. They didn’t fill up the shampoo. Vending machine is smelly and the machine is not working.

Nothing Everything the cleanliness especially was disgusting

Great and clean location there is no free parking have to pay for parking in the shared garage also the pool was under repairs I was told this has been an ongoing situation but on the site it don't mentioned anything about the pool no being available and I chose tbis location just for the pool. Breakfast was great and the staff was awesome and helpful

The menu had no bread items thevstation was not well maintained between guest. Food all on counter. Only apples and waffles cereal milk. Tge tgree days night we had no room service for towels or garbage removal. It was so loud at night from yelling outside folks on a saturday night. The otger two nights noisy buy did settled by 12am. Refrigerator had meat in it when i arrived not clean.

The receptionist is so rude

The were nor pleasant to deal deal with and seem uncaring when talking to them. The so called breakfast was not a breakfast at all. It consisted of a broken coffee machine and 2 waffle makers and a cold cereal dispenser. There where no eggs, sausages, bacon, danishes, toast or anything like what the advertisement make you believe. I checked in Wednesday evening and woke up thursday next morning expecting coffee and a decent breakfast and was brutally disappointed. After that experience I didn’t bother with the horrible breakfast Friday or Saturday. The place is not very organized. Also, my room trash or linen was not refreshed the whole time I was there.

Poor breakfast. No cleaning room

The shower was redone and very nice. Can’t open the bathroom door while you are sitting on the toilet. You hit your knees. Most of the outlets in the room did not work.

outlets loose, bathroom door wouldnt close, one pillow stained-was replaced, coffee empty, juice smelled sour- chose not to eat there, Fire alarm went off about 2am 1st night

It was clean and offered free breakfast. Conveniently located Hairdryer didn’t work. No one told us breakfast ended at 9 so my daughter had to go without. We arrived late (after 10:30pm) and didn’t think to ask what time it ended. I don’t mind leaving a security deposit but it should get cleared when we depart. After waiting a while to checkout, the desk manager went to check our room and was gone for quite a while. He ran another errand while we were waiting as he came from the opposite side of the hotel. Then the computer somehow was not working and we never got our receipt or confirmation that the room deposit was coming back. I found him rude. It should not take 20 minutes to check out when I am the only customer in the Lobby. He did have time to help 2 other employees while I was waiting. The experience could have been better.

Convenient close to everything Staff can be more welcoming and courteous

I book it for from DC 6.3 miles, but it is about 10 miles, a lot of noise the beds is not comfortable. Too noisy outside the room

Phone didn’t work sofa chair was dirty

The front desk

Se niegan a dar el depósito y además no me dieron $20 dólares que me dijeron que era por limpieza cuando los reclame me dijeron que no me los regresarían hay pequeños ratones corriendo en las noches y también cucarachas y huele a cigarro la habitación

I didn’t like the property. It was very nasty. It had bad bugs.

No work

No work

M

M

Rooms are barely cleaned but will suffice. Tv didn’t work. Some of the sockets didn’t work but loved the open door possibility between two rooms. Made the family united in a kinda sketchy situation

Rooms are barely cleaned but will suffice. Tv didn’t work. Some of the sockets didn’t work but loved the open door possibility between two rooms. Made the family united in a kinda sketchy situation

Yes

Yes

I just needed a place for the evening

I just needed a place for the evening

Run down, plaster falling or cracked. Very dirty staircase and questionable cleanliness in bathroom

Run down, plaster falling or cracked. Very dirty staircase and questionable cleanliness in bathroom

Ceiling has mold

Ceiling has mold

I did not have a positive experience during my stay. Upon arrival, I observed a delay in my check-in due to a hotel employee not properly assisting another guest with a room issue caused by a hotel error. When I was assigned my room, I immediately left because it had a strong odor of marijuana. After informing the staff, I was moved to a different room, but it was not the one I initially requested, which was a room with a king bed.

I did not have a positive experience during my stay. Upon arrival, I observed a delay in my check-in due to a hotel employee not properly assisting another guest with a room issue caused by a hotel error. When I was assigned my room, I immediately left because it had a strong odor of marijuana. After informing the staff, I was moved to a different room, but it was not the one I initially requested, which was a room with a king bed.

Staff and amenities

Staff and amenities

Staff

Staff

Nice and quiet

Nice and quiet

Dirty room

Dirty room

I order a king bed and i got a double

I order a king bed and i got a double

Nice, comfortable and quiet

Nice, comfortable and quiet

The place was ok, the beds were a bit hard. The bathroom was very small but it was clean. Check in was a little weird. I’ve stayed at nicer quality inns, this one was a bit too basic but it was good for 1 night and fairly inexpensive

The place was ok, the beds were a bit hard. The bathroom was very small but it was clean. Check in was a little weird. I’ve stayed at nicer quality inns, this one was a bit too basic but it was good for 1 night and fairly inexpensive

The room had some bugs in it and long hair seemed to be in the bathroom like it wasnt cleaned completely. Other than that the checkin was easy, the parking was plentiful. The non smoking room was okay for 1 night.

The room had some bugs in it and long hair seemed to be in the bathroom like it wasnt cleaned completely. Other than that the checkin was easy, the parking was plentiful. The non smoking room was okay for 1 night.

It was very ewww and they stolen money and the room wasn’t clean

It was very ewww and they stolen money and the room wasn’t clean

It was great.

It was great.

A Car got broken into in the lot.

A Car got broken into in the lot.

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The kindness of the staff is awesome. Their professionalism is impeccable. Housekeeping smiles and is attentive. The server at breakfast keeps the area clean and filled up. The office is organized and cooperative. Always searching for a way to make your stay at Quality Inn Takoma pleasent. Maintenance is busy working hard and focused. Thank you for a pleasant stay.

The kindness of the staff is awesome. Their professionalism is impeccable. Housekeeping smiles and is attentive. The server at breakfast keeps the area clean and filled up. The office is organized and cooperative. Always searching for a way to make your stay at Quality Inn Takoma pleasent. Maintenance is busy working hard and focused. Thank you for a pleasant stay.

Everything was fine

Everything was fine

This place is very rundown. The room is constantly smell like smoke, the comforter always has stains or cigarette marks, and the bathrooms are gross. Great location for a sneaky Link and nothing else. Don’t get too comfortable.

This place is very rundown. The room is constantly smell like smoke, the comforter always has stains or cigarette marks, and the bathrooms are gross. Great location for a sneaky Link and nothing else. Don’t get too comfortable.

It was ok. But the deposit at the last min was an inconvenience

It was ok. But the deposit at the last min was an inconvenience

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Front desk staff in day hours very rude

Front desk staff in day hours very rude

Horrible experience. The sole attendant at the facility exited the door as we entered and left us stranded for several minutes not knowing that he was the attendant until he returned. The facility is worn and dated with poor cleaning. I was shocked at the condition.

Horrible experience. The sole attendant at the facility exited the door as we entered and left us stranded for several minutes not knowing that he was the attendant until he returned. The facility is worn and dated with poor cleaning. I was shocked at the condition.

I love it

I love it

Won

Won

Don’t stay here if you can avoid it. Nothing like the photos. The bed was very uncomfortable and our fridge had a horrible smell. The maids are only available early morning so my confidence in the cleanliness was nonexistent. Beautiful area, great food, DO. NOT. STAY. HERE.

Don’t stay here if you can avoid it. Nothing like the photos. The bed was very uncomfortable and our fridge had a horrible smell. The maids are only available early morning so my confidence in the cleanliness was nonexistent. Beautiful area, great food, DO. NOT. STAY. HERE.

Wonderful place and beautiful staff

Wonderful place and beautiful staff

Not great dinner options and no proper response from reception.

Not great dinner options and no proper response from reception.

Stay somewhere else

Stay somewhere else

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Is it possible to have A/C without a constant high-pitch whining sound?

Is it possible to have A/C without a constant high-pitch whining sound?

The room was clean but outside and the stairs are terrible, dirty. Never again. I will never sleep at quality inn again. Even the bed sheets were not really clean.

The room was clean but outside and the stairs are terrible, dirty. Never again. I will never sleep at quality inn again. Even the bed sheets were not really clean.

Staff n clean rooms

Staff n clean rooms

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The feeling this hotel gave me was truly awful. The moment I stepped in, I regretted it. As soon as I entered, a suffocating stench hit me. The dirty counter, the shabby coffee machine, and even the staff looked like drug addicts. The room was also filled with a musty smell. Water from the refrigerator was all over the floor. The bed sheets and covers seemed never to have been changed. There were hairs left by previous guests everywhere. I was woken up by bed bugs in the middle of the night. I left this place as soon as it was light. If you see my feedback, please don't stay at this hotel. Otherwise, I guarantee you will regret it just like me.

The feeling this hotel gave me was truly awful. The moment I stepped in, I regretted it. As soon as I entered, a suffocating stench hit me. The dirty counter, the shabby coffee machine, and even the staff looked like drug addicts. The room was also filled with a musty smell. Water from the refrigerator was all over the floor. The bed sheets and covers seemed never to have been changed. There were hairs left by previous guests everywhere. I was woken up by bed bugs in the middle of the night. I left this place as soon as it was light. If you see my feedback, please don't stay at this hotel. Otherwise, I guarantee you will regret it just like me.

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Floors are not clean. Stairs not clean

Floors are not clean. Stairs not clean

Everything as presented, the breakfast was weak though.

Everything as presented, the breakfast was weak though.

The coffee maker in the room did not work tho.

The coffee maker in the room did not work tho.

3 the beds were like sleeping on the floor ,went to office.and was blown off 4 it was terribly dirty and the bathroom was so small just terrible all around for.what i paid. Would not recommend

3 the beds were like sleeping on the floor ,went to office.and was blown off 4 it was terribly dirty and the bathroom was so small just terrible all around for.what i paid. Would not recommend

Nothing to like.

Nothing to like.

The room was an appropriate size for 4 people, but the sheets had stains on them. When I went to the front desk to ask for new sheets, the lady said that we dont have new sheets to give. I ended up going to walmart to buy new sheets to use instead. Only half of the usable outlets worked in the room and the mini fridge was inoperable.

The room was an appropriate size for 4 people, but the sheets had stains on them. When I went to the front desk to ask for new sheets, the lady said that we dont have new sheets to give. I ended up going to walmart to buy new sheets to use instead. Only half of the usable outlets worked in the room and the mini fridge was inoperable.

Everything inside the hotel rooms was dirty. Towels had stains, bedsheets, couch so filthy. Room smell like smoke. Toilet seat super old and dirty. I would not recommend.

Everything inside the hotel rooms was dirty. Towels had stains, bedsheets, couch so filthy. Room smell like smoke. Toilet seat super old and dirty. I would not recommend.

We stayed on this hotel for a total of 20 minutes. The room was insanely small. And uncomfortable. We left and booked a room somewhere else. Something I have never done before.

We stayed on this hotel for a total of 20 minutes. The room was insanely small. And uncomfortable. We left and booked a room somewhere else. Something I have never done before.

So check in was suppose to be at 3pm. I arrived at 2:50 pm. And then stood in the lobby until 3:15 pm and was told that the house keeper still was not done cleaning the room. By the time I did get into the room it was a mess and then the house keeper came back like 20 min later to finish making the bed. I will not stay at this location ever again.

So check in was suppose to be at 3pm. I arrived at 2:50 pm. And then stood in the lobby until 3:15 pm and was told that the house keeper still was not done cleaning the room. By the time I did get into the room it was a mess and then the house keeper came back like 20 min later to finish making the bed. I will not stay at this location ever again.

The walls in the rooms are paper thin; I could hear everything in neighboring rooms. Over 5 nights there was never a freshening of the room done; I thought something like that should/would be standard, at least midway through; as it usually is at other hotels. The tiny shampoo, conditioner, and lotion bottles were refilled; this is fine to save on waste of tiny bottles, but even worse was that the shampoo seemed intentionally diluted with water, which seems like a really strange way to expand the life of it. The tub wouldn’t plug. You also had to basically stand hovered over the toilet or in the tub to get the bathroom door to close. Having a fridge and microwave is nice, but the rattle and hum of the motor made noise, though not enough to muffle sound from the neighboring rooms. Breakfast was ok at best, but was just a rinse and repeat of the same cereal, yogurt, and waffle batter. The facility is located right next to a bus stop coming from the metro, with one across the street that goes in the opposite direction to the metro station. This was of immense value to help get around. There are a couple of food options, convenience stores, and an Aldi market within reasonable walking distance. I didn’t have too many interactions with any staff. Even if upgrades do happen to the facility, I likely would not stay again, and would look for other options.

The walls in the rooms are paper thin; I could hear everything in neighboring rooms. Over 5 nights there was never a freshening of the room done; I thought something like that should/would be standard, at least midway through; as it usually is at other hotels. The tiny shampoo, conditioner, and lotion bottles were refilled; this is fine to save on waste of tiny bottles, but even worse was that the shampoo seemed intentionally diluted with water, which seems like a really strange way to expand the life of it. The tub wouldn’t plug. You also had to basically stand hovered over the toilet or in the tub to get the bathroom door to close. Having a fridge and microwave is nice, but the rattle and hum of the motor made noise, though not enough to muffle sound from the neighboring rooms. Breakfast was ok at best, but was just a rinse and repeat of the same cereal, yogurt, and waffle batter. The facility is located right next to a bus stop coming from the metro, with one across the street that goes in the opposite direction to the metro station. This was of immense value to help get around. There are a couple of food options, convenience stores, and an Aldi market within reasonable walking distance. I didn’t have too many interactions with any staff. Even if upgrades do happen to the facility, I likely would not stay again, and would look for other options.

The tv was not working and there are too many homeless ppl there

The tv was not working and there are too many homeless ppl there

There are indeed some noisy and sketch-looking types sometimes in the parking lot. Friendly breakfast tips: (1) Don't believe the 2-1/2 minute timer on the waffle-maker. They come out with partly raw batter. Instead, let your waffle cook 3 or 3-1/2 minutes. (2) When they run out of stuff (syrup for waffles, yogurts), INSIST the front desk clerk tell the assistant to get more. They don't like to be bothered. (3) Although breakfast is officially till 9 am, they start taking down stuff 10-15 minutes early. So, get there by then if you want breakfast.

There are indeed some noisy and sketch-looking types sometimes in the parking lot. Friendly breakfast tips: (1) Don't believe the 2-1/2 minute timer on the waffle-maker. They come out with partly raw batter. Instead, let your waffle cook 3 or 3-1/2 minutes. (2) When they run out of stuff (syrup for waffles, yogurts), INSIST the front desk clerk tell the assistant to get more. They don't like to be bothered. (3) Although breakfast is officially till 9 am, they start taking down stuff 10-15 minutes early. So, get there by then if you want breakfast.

Roach Motel, well below my standard.

Roach Motel, well below my standard.

Clean room, good price for location to downtown DC

Clean room, good price for location to downtown DC

The hotel was very clean I did no have any problems with checking in or checking out I would recommend this hotel to anyone

The hotel was very clean I did no have any problems with checking in or checking out I would recommend this hotel to anyone

They did not let me check in

They did not let me check in

No drinking water in property. Only a vending machines was the source of drink water but no water bottles in the vending machine. When tried to raise the issue, no one picked the phone in the reception. Had to find the hotel phone number and reach them and raise the issue. The person in charge raised his voice, was confronting, said that he is not the owner.

No drinking water in property. Only a vending machines was the source of drink water but no water bottles in the vending machine. When tried to raise the issue, no one picked the phone in the reception. Had to find the hotel phone number and reach them and raise the issue. The person in charge raised his voice, was confronting, said that he is not the owner.

This was so terribly dirty there was fecal matter splattered next to the toilet on arrival, mold on everything, dirty sheets, makeup on the pillows, random white liquid sprayed on bathroom door the switches were black with hand goi and falling off the wall.

This was so terribly dirty there was fecal matter splattered next to the toilet on arrival, mold on everything, dirty sheets, makeup on the pillows, random white liquid sprayed on bathroom door the switches were black with hand goi and falling off the wall.

The room is dusty and too many small flies.

The room is dusty and too many small flies.

We had to stay somewhere else because this hotel lacked on cleanliness. The AC system was falling out of the wall in the hotel room. There were stains on the sheets and bedding. The bedding had cigarette burns (in a "non smoking" room) and smelled like smoke and other substances. The bathroom was extremely dirty. You could see right into the top of the toilet because the lid they put on the back did not fit. We did not stay because the hotel was very dirty and we did not feel comfortable or safe.

We had to stay somewhere else because this hotel lacked on cleanliness. The AC system was falling out of the wall in the hotel room. There were stains on the sheets and bedding. The bedding had cigarette burns (in a "non smoking" room) and smelled like smoke and other substances. The bathroom was extremely dirty. You could see right into the top of the toilet because the lid they put on the back did not fit. We did not stay because the hotel was very dirty and we did not feel comfortable or safe.

We don’t want smoking room very bad smell.

We don’t want smoking room very bad smell.

Check in was terrible. Front desk was not helpful.

Check in was terrible. Front desk was not helpful.

First of all I had to wait about 30min before anyone came to the front desk to check in . Second I had no house service my room was not dented to my entire stay . I had to go to the first desk for clean towels every day of my stay . When I ask the front desk person about why my room wasn’t clean up , I was told they do it every 2 days . I was there three day and still no one cleaned my room .

First of all I had to wait about 30min before anyone came to the front desk to check in . Second I had no house service my room was not dented to my entire stay . I had to go to the first desk for clean towels every day of my stay . When I ask the front desk person about why my room wasn’t clean up , I was told they do it every 2 days . I was there three day and still no one cleaned my room .

good

good

convenient but a little noise due to construction early on a sunday. partying at night in a nearby room ruined my wife's sleep. didnt bother me. room very nice but property shows wear and tear.what does one expect though for $78-127 just outsude d.c. a very handy ihop on the property!

convenient but a little noise due to construction early on a sunday. partying at night in a nearby room ruined my wife's sleep. didnt bother me. room very nice but property shows wear and tear.what does one expect though for $78-127 just outsude d.c. a very handy ihop on the property!

Affordable and comfortable in a decent location

Affordable and comfortable in a decent location

Poor quality

Poor quality

The stay was good staff a little rude but everything else was ok

The stay was good staff a little rude but everything else was ok

Never wanna stay there again.

Never wanna stay there again.

Room, chair, and ottoman were extremely dirty on the first room. The bathroom door was so expanded that it will not close. Roof and walls had holes and paint was coming off. The front desk attendant was very helpful.

Room, chair, and ottoman were extremely dirty on the first room. The bathroom door was so expanded that it will not close. Roof and walls had holes and paint was coming off. The front desk attendant was very helpful.

My complaints are that the walls were very thin and you could hear everything from outside your room, the TV did not work well, and the vending machine room looked like it had never been attended to and did not feel very safe.

My complaints are that the walls were very thin and you could hear everything from outside your room, the TV did not work well, and the vending machine room looked like it had never been attended to and did not feel very safe.

Horrible stay!

Horrible stay!

We planned to stay 2 nights, could only stay one, had to find someplace else. I ate the cost of the

We planned to stay 2 nights, could only stay one, had to find someplace else. I ate the cost of the

Not bad, just not great either.

F.cking cash only? No cashapp? Tf?!

the highway divider made it dfficult to turn in drive when coming from the north. hd to Uturn or use neighboring driv e to get in. good hotel breakfast IHOP next door good. small strip mall up the hill alittle came reccomended from family member. not enough room for feet when closing or opening door in batrroom from the inside.

In the morning they started drilling walls next to our room at 9am when we barely woke up. Checkout was at 11 but we wanted to sleep as much as we could before checkout since we checked in after midnight. I paid extra $20 to get the breakfast included. However, their breakfast is really poor quality compared to other competitors like super8, days-inn, etc. All I could eat is corn-flex with milk. No egg, no banana, no bread, no bagel, nothing else. They had a waffle maker but that takes too long and many people in the line. I could have great breakfast at a TimHortons with $20 for both of us.

Well I will begin with the rudeness of the employees they over charged me at the office as well. The room was dirty hair on towels, gum stuck to headboard, what looks like rodent droppings, floors were dirty, hair still in tub, back of toilet was dirty w someone else’s pee and dirt, dirt in the bed and when I called to tell them the room wasn’t clean and we needed towels cause there was hair on them he became argumentative and told me it was clean and they’re not switching us rooms. I went to lobby to get towels where he handed me two wash cloths and two hand towels and told me the have no bath towels. We had issues w the key the whole time and when we became completely unable to use key card he came and let us in w an actual key never resolving the actual issue let us in and walked away. When I went to check out the floors in the lobby were wet and I slipped. No wet floor sign anywhere in sight. Also there was a bag of food on the table in the main lobby that was there the entirety of our stay. It served its purpose as a place to sleep w no bed bugs but that’s where it ended. I will never return and will never suggest this hotel to anyone.

The staff accommodated us as we arrived early and gave us a clean room. There was only one towel set. Had to go and ask for more as there were three of us. Power socket by sink was hanging out of the wall and only worked if the light was on. Other plug with hairdryer did not work at all. Small hole behind sink. Doors drag on floor and bathroom door could not shut tight. Toilet so low that even I who is 4’11” found it too short. Have to stand in tub to try to close the door it was that small. There for four nights and not once did anyone show up to make the beds, take out the garbage, give new linens, towels. Stains on chairs as well and tv guide did not match channels. Breakfast consisted of waffles, instant porridge, apples, a small amount of yogurt and Cheerios/Frosted Flakes (or corn flakes). Sign says eggs but none. For someone who is allergic to apples or on a low carb diet there was nothing. Even if choosing to make your own waffles, you had to stand in line behind the help as they made theirs and then went to eat or sat at the tables eating. No cleaning of the tables. One day the help started dusting the blinds while people were eating (blinds are all along the tables so dust getting into food. Asked front desk for directions to the metro and they could not even help with something that simple. Kicker was that the phone in the room did not work so we constantly had to go down to physically ask for things. Also key had to be rekeyed twice

Clean & spacious room. Comfortable bed. Nice waffle breakfast

Beds is infected with bed bugs rooms smell like cigarettes rooms haven't been cleaned just a terrible experience overall

The area was not the greatest. The first room we were given was not cleaned. Dirty beds and garbage in the room. They did give us another room but it smelt like weed and old cigarettes and there was no hot water. The walls are not sound proof and the conjoining door was not very secure (I moved the fridge in front of it). Would not recommend.

The room was clean, (although the towels had stains) their were a lot of wear and tear on the walls, and the bathroom had wires not properly covered. Our garbage was never emptied and was overflowing when we left. We also had to find someone to bring us toilet paper. Staff in office not welcoming and not always in the office when we needed her (check in and check out) It was also hard talking to her through the bulletproof glass. The cleaning lady was very nice though.

Nice

I couldn’t check in. I would like a refund

Nothing clean

Staff is unprofessional and rude. Noone was at reception when i arrive i had to wait for more than 30 mins to get a room. When the person came to give key for room was really rude and unprofessional. This Hotel management should be ashamed of running the hotel in this manner . I would highly recommend to stay away from this property.

The cleanness of the property is very poor. Customer service was the worst ever.

The room was unsafe, electric outlets falling out, pubic hair on tub, heater broken, paint falling off wall. I fell on the entrance to room flat on my face hurt my face mouth was bleeding whole left side of body hurt still can’t walk my hip is in pain

Hairdryer didn’t work. Checked power sources and reset wall outlet and was not working

Terrible

It met our low expectations and sufficed for our short stay.

None

I waited in the lobby for 25 minutes to check in, but no one was at the check-in window.

the price was expensive. I was almost overcharged. The room was acceptable for a short stay

The room was very expensive and I had a dirty was of tissues in my tissue box. I took a picture of if.

The room facilities are complete, but a little shabby. The air conditioner is a bit noisy, and the drainage of the room on the first floor is not smooth, but overall the room meets the price expectations and is economical.

It was alright. What you’d expect in a motel. Nothing to write home about. That said, it was a nice stay for the night.

The furniture was in very poor condition and the floor was very dirty. The positive aspects were the bathrooms was very clean, the water was hot, the bed was comfortable and the heat worked well.

The male staff that recieved us was very rude and crude! We wanted somewhere on the outskirts of DC because of the price and regretted not being thorough. Apparently customer service was no big deal for them but for me, it is EVERYTHING in the service industry.

Very rude staff rush you to check out steal your deposit and lie and say you messed up the room Christmas time theives

Said i left feces on the sheets wouldn't give me my deposit until i threatened to call the police the housekeeping staff and front desk staff are theives they pocket your deposit when you use cash very rude staff

Good

Horrible service from the front desk.