The Parkview Hotel

Nothing spectacular and nothing horrible. The location is great to Syracuse University.

Greatest place for conventions close to the On Center.

Nice park-side location. About a 15 minute walk to downtown and restaurants. They have their own parking, so that is convenient. The "king size" beds seemed rather small to us.

Staff was very pleasant . The room was nice and clean. Breakfast was decent. Parking could be better especially the drive between buildings but it was a pleasant overnight stay. I will stay there again.

Syracuse area and much more Reasonable Prices for a room compared to hotels a few blocks over; nice view of a park across the street. For vegans the Strong Hearts restaurant is close by and walkable to get there. And, yes, there was a free breakfast; coffee,eggs, sausages, Belgian waffles, bagels, sliced breads, Oatmeal, and cold cereal. Careful when parking, as the driveway is very narrow and passing traffic is fast, so wait till the traffic goes by and swing a little wide when entering the driveway. Friendly staff, very knowledgeable of the area and great with service(s).

Hotel was nice except for the lack of proper air conditioning. The person at the front desk during the evenings only suggest was to unplug and replug. It was very hard to sleep in the heat. They are also doing work that made it very noisy

Very well maintained Hotel.

I chose this hotel in part because of its proximity to Upstate Medical Hospital, but it also had really good ratings and reviews. It did not disappoint. It’s tastefully appointed, homey with a touch of elegance. My room was generously sized and sparkly clean. A lovely bonus was their breakfast which is more than cereal or pastries. There were mini-omelets and sausage patties in a chaffing dish which were good but barely warm. This is my only negative comment about my whole experience and one I can easily forgive. I will absolutely stay there again when the need arises.

A great place to stay...

Very good

Convenient Breakfast

I love the classic vibe of this place. Please do not change that under new ownership!!!! Nothing.

Good

Rooms are nice. Under renovation at the moment, which should turn a good property into great one.

The AC is too old to use! We come at summer and but the AC is not cooling at all! And it beeping every two minutes which I can’t sleep at night if I open the AC but it also too hot if not open the AC. The hotel really needs to check their AC!

Had a pipe burst in my room and was not compensated for my room

The staff were very friendly. The beds were uncomfortable and the rooms are very noisy. At breakfast there was no juice.

The location is good, the staff is nice. The breakfast is ok, waffle maker and coffee are good, eggs are terrible.

Noise from construction.

Smell was awful at the lobby and the room was clean and they forgot to refill shower gel it was empty . Staff was not to ready at the front desk.

Classic older hotel. Centrally located with quick access from the highway. Friendly and enthusiastic staff. Lots of free hotel parking in rear. Property is undergoing renovations in preparation for new ownership but we didn't notice. Huge room. Double shower heads were bonus. Forgot an item in the lobby and staff ran out to the parking lot to hand it to us. Will stay again.

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Clean room. Convenient location.

Very clean and pricing was reasonable. Tiniest thinnest bath towels we have ever seen!

Parking was easy and convenient!

Good

Everything and the staffs were great!

Super cozy hotel not too far from Syracuse campus. Staff was lovely, but because of the hotels location, we could hear traffic and street noise all night long. Additionally the hotel is under construction which is good in the long run, but in the shott run challenging to navigate

Very good

The breakfast was great. I liked the omelets, waffles, and yogurt. I was surprised that they ran out of yogurt our 2nd morning. I asked staff, and the said they didn't have any more. To get to the parking, I had to drive down a narrow alley. The parking was outside in back of the hotel.

The parking was very limited due to the renovation equipment. No on property market. No luggage rack. Little to no bathroom counter space. Small TV. No table and one chair. The staff was excellent.

Breakfast was pretty good. Bathroom was super clean.

Never got to check in, offered no assistance to help find another room. Will never book this hotel again, and I travel to Syracuse often. This room was booked 6 months in advance, my room should have been reserved!

Nice place, good breakfast, awful coffee. Taco place out back in walking distance has great margaritas.

Beautiful rooms and great location Breakfast was just ok. Not sure if they have a happy hour, but it would be nice as there isn't anything around that area.

The breakfast was good. There is a laundry room if you need it. Bring quarters. If you exit the back door and walk across the parking lot, there is a little restaurant takeout called Over the Cuse with interesting food selections and friendly helpful staff.

Clean room. Room was dated but they’re renovating. Would stay again

We interacted with 2 staff members. A woman ( with a cute dog) and a gentleman whose name was Javon, I believe. Both incredibly friendly and helpful. Check in was quick and easy, as was checking out. Room was clean and quiet. Small bathroom, but loved the double-head shower. Very nice hot breakfast. Better than what you usually expect. Bagels, eggs, sausage and a lot more. Parking was fantastic. We would recommend this hotel and would stay there again.

Fabulous staff and diggie mascot. Would definitely come back.

The staff were very friendly at the front desk. Overall the place was an excellent choice for our stay and would definitely stay again.

Free parking, clean, very close to On Center, free coffee in lobby 24 hours, free continental breakfast, room had microwave and refrigerator Mattress was way too soft fell off edges, can hear noise easily bc door does not go down to floor, heat hard to adjust

I was refused service and never stayed at this establishment. The staff is extremely rude and not accommodating at all.

It was fine. Stayed here for a gymnastics meet.

Breakfast was nice, Coffee was good too! Very friendly staff.

The booking Expedia put my family of four in a King suite with one bed instead of a room with two double beds. It was a busy weekend and there were no other rooms available. I slept on a chair and my son slept on a mattress on the floor.

I didn't stay here. I received a phone call that the property was undergoing renovations and were having electricity and plumbing issues

Under renovation but in decent shape nonetheless. Easy free parking.

Great option near SU. Room was spacious, beds comfortable, parking easy, nice hot breakfast and staff was friendly. They are renovating so updates will be nice but I hope they keep it affordable.

Very good

Nice people

We stayed at The Parkview Hotel on a recent visit for accepted students at Syracuse University. The location was wonderful. We were a 15-20 minute walk to campus from the hotel, which was super convenient. The hotel decor is very dated and it is in the process of undergoing renovations, and possibly also a change in management (saw signs that Hampton Inn will be taking over Fall 2026). Although the hotel was very dated and in need of updates, the guest room was clean and the bathroom was well kept. There were three of us and when we arrived there were only towels for 2 guests. When we asked at the front desk for additional towels, they apologized that they did not have any additional bath towels, but did give us extra wash cloths, hand towels and bath mats. We found that a bit odd. We took advantage of using the fitness center in the basement, which had a nice variety of equipment available. In the morning, a basic breakfast buffet was available and included. We were given permission to leave our car in the hotel lot when we were visiting Syracuse University, which was very helpful. The location makes this a great spot and we found the overnight accommodation to be clean and adequate.

The rooms are a good size and is generally clean. It is a bit dates but is going through an update. We booked a room with two doubles and were informed at check in at 1 am that they had given our room to someone else and that my family (two adults and one child) had to sleep in separate rooms. They know from the booking that we needed the two beds and I feel it was wrong for them to not have the room we booked, especially with children involved at a late hour.

The room was clean and comfortable. The location was perfect for this trip.

Constant noise from flushing toilets, people talking in the hallways, slamming doors and maintenence ppl knocking on my door to fix a TV that wasn't broken. Checked out a day early.

Parking was not secure

Room smelled dank. Amenities were poor - low quality towels and beds. Parking lot entrance flooded making getting in and out difficult. Under construction so parking limited.

Door would not shut. Came back to my room and door was open no house keeping around

Superb

Very good

Small parking lot but could always find a spot. The staff is very nice and helpful.

The hotel and staff were absolutely wonderful, though the fact that our booking did NOT show up on their books, despite the money being taken from our bank in December, was far from satisfactory. I would love to know just what Hotels.com actually did to earn their commission in this transaction as they clearly did NOT complete the booking!

The room was clean, but a couple light bulbs out No sleep timer on tv, which I would have appreciated

Beautiful building, and the inside of the hotel was amazing, the complimentary breakfast was so good, the only issue I had was that I put in a request for extra pillows and was told they’d be dropped off, I waited over 2 hours and nothing and ended up taking a nap, while I was in bed and wasn’t dressed and the door swung up and housekeeping walked in… I was extremely embarrassed and on top of that never got the pillows.

Buffet was a not great

I did not have breakfast, but I stopped by in the morning for some water and juice, which were cold and refreshing. The fitness center is small and the water station was empty, but it was still decent. The kitchenette in my room was basic, with a microwave, mini fridge, and sink, but no cooking space. It was still a nice feature to have. Overall, I enjoyed my stay.

Everything was clean, and the breakfast was good

Although parking was offered it was so crowded there were almost no spots left both time we needed one. Otherwise great place

Property was very close to where I needed to go and have very clean rooms

Location was great. Parking on site. Construction in the building was the only downfall, although it was only during the day.

The hotel and room , were very clean and comfortable.

Parking is a little tricky. The hotel was very clean. Decent breakfast. Pleasant staff

Elevevator was gross. TV is room was ridiculously small for the size of the room.

Was under reno but everthing was great

Room lock didn’t work. Bedsheet had hair on it. When we requested for a new room, we were given keys to another room but when we opened the door, there were already hotel guests inside the room. Just overall a disastrous experience.

The room was spacious This is a very old property. It smelled funny. Staff was very unprofessional in appearance and manner. I requested maintenance on the clogged bathtub and bathroom sink at 6pm on Friday. I got back to my room at 7pm on Saturday and my bath water was still in the tub from the night before. I requested maintenance again, and once again no one showed up and I had to clean the tub myself because it was after hours and maintenance was gone for the day. No manager was available on site to speak with. Very disappointed. Not worth the money.

The room was spacious This is a very old property. It smelled funny. Staff was very unprofessional in appearance and manner. I requested maintenance on the clogged bathtub and bathroom sink at 6pm on Friday. I got back to my room at 7pm on Saturday and my bath water was still in the tub from the night before. I requested maintenance again, and once again no one showed up and I had to clean the tub myself because it was after hours and maintenance was gone for the day. No manager was available on site to speak with. Very disappointed. Not worth the money.

Nice, comfortable rooms. Clean and well appointed. Would stay here again!

Staff was nice enough.

parking was handy but didn't feel overly safe

Hotel is completely outdated. No body soap when arrived; 2 old, small, rough bath towels. Strange smell in the room. No housecleaning during 2 night stay. No warm blankets, just heavy sheets. Doing construction throughout building. Tried to take a nap later in day after long college tour but couldn't because they were drilling and hammering in room next door, so loud. Staff not very friendly. Wouldn't stay here again.

Stayed 3 days, no fresh towels

Had 2 rooms, booked the 2nd on-site as we had more people in our party than originally planned. Both rooms were unable to use the deadbolt locks, they weren't aligned with the door frame at all which was very concerning and we didn't get much sleep as a result. Hotel was old and needed renovations but it was clean and the staff was very professional and nice.

The staff are pleasant. This only thing wrong with it is there is no security latch on the door on the inside of the room. This needs to be addedd for saftey reasons.

The hotel was under construction during our stay, which would not have had an impact at all, but the elevators were covered in drywall dust. the back door to the parking lot was left propped open at night and we only saw one staff member during our stay. The room smelled like body odor - a lingering scent that remained throughout the visit. There was no body wash or conditioner in the bottles in the shower. You had to use your hip to get the lock on the door to engage and the heating system was difficult to control. I think our room was one of the renovated rooms. The bathroom was clean, but the smell of the room as well as the weed smoked in the adjacent / adjoining room was dreadful. Perhaps just a moment in time for this well located hotel.

Run down. No one was at front desk so had trouble getting into lobby at 8pm because foots were locked. It was so loud in the halls through to 1am. The whole place gave scary vibes - we bolted our door right away!

So no my stay was not good.

I didn't realize the building was under construction... strong smell of new paint, but hotel was otherwise great.

The parking in the back is not good. The spaces are tight, especially at night. However, the location, price, and convenience of this hotel overrides the parking situation, and I would highly recommend this hotel for parents of Syracuse students who are visiting their child.

Clean and very large room. Great location for Syracuse and the Armory. Check in and parking were easy. Breakfast had something for everyone. Staff was very helpful and kind. We will be back.

Hotel is clean and convenient to Syracuse University. Staff is friendly

The room doors had no safety locks and people were slamming doors all night bc they were difficult to close. We did not feel safe with no double lock or chain lock. The room smelt like weed.

The breakfast was nice overall though the coffee was empty and never refilled.

This hotel is being renovated and was bought by Homestead inn and is being renovated. The manager Paige is fine and somewhat helpful and other staff are too young to be in charge and don’t know what they are doing( not their fault!). Breakfast was nice and the room was clean and big. Air conditioning units are horrible and possibly as fire hazard with unchanged filters. I turned it off abc was freezing all night. So bottom line/ wait until it’s renovated completely and it will be a very nice place. It had potential, but until then go somewhere else. They are also not register with the Better Business Bureau because they do not pass their requirements. This is a red flag! Also they overbook because for some reason they do not know any reservation from a third party like Travelocity or Expedia.

The room was clean. The bathroom had no heat. The fire alarm went off and the front desk staff said not to worry. The fire department will probably come and the cute firefighters.

Value for the money - terrible.

Staff was unavailable, room felt dirty, empty bottle in the elevator for a little while, the gym has zero water in the water dispenser and the trash was full- the whole property is poorly attended to and run down. The parking lot was also not clearly marked. The only positive is that the bed was comfortable. I would not stay here again.

Was very nice and comfy

Parking lot has a lot of construction debris and was a bit hard to find a space. Literally had to drive around bathtubs and get out of the car to move derelict office chairs to navigate the parking lot. Difficulty checking in when we originally showed up because nobody was at the front desk. We waited for 20 mins and decided to leave for dinner, and unfortunately couldn't get ready in the hotel as planned. Considered getting another hotel but checked back and someone was working there this time. The room sadly was not super impressive. Many things worn out and broken, especially the beds, bathroom fixtures. Lots of noise outside our window at 5am, no way to block light from coming in the windows made for a bad sleep.

Horrible experience. The room door did not close, it would not lock so we were at the mercy of whoever wanted to come in. When we told the front desk staff they told us they were full and couldn’t give us another room. Then magically at 7pm a room “opened up” and we were given keys only to walk into someone else’s room, who were very much still staying there. When we told the front desk his first question was “did you see people?” Not, “I’m so sorry” that didn’t come until we told him we wouldn’t be staying there. Zero stars, stay very far away from this place. I mean, we had a good laugh but that was only so we didn’t cry.

The towel was rough There was dust and garbage between the bed and wall TV was small and hard to see The room smelled of strong curry food. Like someone had cooked in the room The back door the water was not draining from the rain and had to step in water

Room clean. Perfect for an overnight.

First, the check-in process was frustrating. The front desk repeatedly assigned uncleaned rooms—not just to my family, but to at least three guests ahead of us as well. This suggests a lack of coordination and quality control. While the rooms themselves are spacious, there are many maintenance issues that shouldn’t be overlooked. For example, our room door wouldn’t close properly and could easily be pushed open, which is a serious security concern. In addition, one of the shower gel dispensers was broken and unusable. Housekeeping was also problematic. If you leave the “Do Not Disturb” sign on past 9 a.m., even if you remove it later, your room will not be serviced at all for the day. This policy was not clearly communicated and is quite inconvenient. Overall, these issues add up, and the hotel does not meet the standards I would expect from a 3-star property.

We accommodating and helpful.

Comfortable hotel in a good location. The free breakfast is a plus, and the room was big and included plenty of space for clothes and toiletries.

I love the large sized rooms and proximity to Syracuse Campus.

Toliet was leaking and had a puddle of water in the bathroom when we first checked in. Fire alarm went off. Key card to the room was deactivated and our room was marked as dirty and we checked out even thought we were still there for another night.

Everything was good but the towels were scratchy

Good location with easy access to I-81. Restaurants within walking distance or a short drive to downtown. Breakfast hours and offerings were good and there was sufficient seating. There was only one elevator, so there was usually a wait. They are renovating so there was some noise during the day but minimal during our weekend stay. The parking was noticeably affected since the construction materials and equipment occupied a lot of parking spaces. The staff was friendly and helpful.

Great hotel! Clean rooms, friendly staff, and a very comfortable stay.

excellent

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Clean room excellent staff

Clean room, friendly staff.

Everything was wonderful

There was a lot of renovations happening upon my arrival and one elevator was down being that there was only two that really took away from speedy navigation to and from my room. The room itself was okay just had a stale smell to it. Overall, the workers were nice and accommodating so I can complain there.

Very convenient location

I stayed here in September 2025. We had a great experience. The only the negative was the toilet clogged without any reason. It was fixed with plunger. Fast forward to February 2026. We decided to stay here again. On the first night the toilet was clogged again without reason. I asked front desk for plunger but he said he didnt have one. Needless to say we left the hotel with a full refund. I learned that new owners took this over and clearly something changed. I would not stay if I were you. It is a shame because it is a classic warm feel hotel in a great location. But again non of that is worth the unprofessional behavior from the one person on staff for the entire building. STAY AWAY!!

Clean rooms and friendly staff. Plenty of parking. Close to Downtown Syracuse and Syracuse University. Breakfast is complimentary but food options can be improved.

Staff support was lacking. My reservation was made for the night before the night I needed. Staff was 0 help in changing this or coming up with a reasonable solution.

The hotel is just very isolated. The room was fine.

I couldn’t even get into a room. I waited for over a half an hour while the girl at the front desk tried to get a room for me and she couldn’t because there was a problem with their system. I had to go to a different hotel after I already booked and paid for a room here. Super frustrating.

There was not many staff to check in or out . We were put in handicap rooms . One room was freezing . We had no soap . The cleanliness was not great and the breakfast was not good . We have stayed here in the past and really enjoyed our stay so we’re very disappointed that our stay was not good .

I had a good stay. Nothing was amiss, no bugs, and the staff was friendly enough. There really aren’t any amenities, though. Not even a vending machine. Either way, it’s down the street from the hospital I was working at so I’ll stay there again in May if possible.

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Staff was very nice, very welcoming. Room smelled like BO and must as soon as we walked in, however, beds and furniture were clean and comfortable. Housekeeping knocked loudly on our door early in the morning, but was respectful and was always offering towel/linen changes. Room came with controllable heat and a/c.

Clean room. Location close to Syracuse University. Free parking.

Booking age says 18 but in reality it is 21. Room is self is good but everything else is just fine

Loud banging presumably from pipes all night long prevented us from sleeping. Lack of bath towels. We have stayed at this hotel many times and always liked it but lately it is hit or miss. This time was not good. There was practically nothing at the breakfast buffet either, we went to McDonalds. Staff is nice though and the coffee is always good.

Really appreciated the location. Very clean and pleasant staff. We had to change rooms three times, however. The first room's heater sounded like Chewbacca. Couldn't sleep. But the hotel was getting in new heaters for some rooms so that should be fixed soon. Our next two rooms didn't lock. The doors closed, but anyone could open them without a key card. We were moved to our last room, which was very comfortable. Unfortunately the room's microwave didn't work. Great location close to campus! Breakfast was nice and they stored our luggage after we checked out for a couple of hours.

Hotel was clean and proximity to upstate hospital is very good but the new owners have discontinued some a amenities that are highlighted on their website including their airport shuttle and free or for-purchase consumables like water or snacks. The room didn’t close properly and the staff graciously found us anther room.

Staff friendly and helpful

Staff was courteous

The hotel is fine. The staff make it better. Quiet areas. Close to the Cuse Deli so you have food until 2 am. I would call the hotel and book directly. Don’t boo through a third-party site.

Yes

The room was spotless, the furnishings were very nice, big thick mattress, higher-quality food for the complimentary breakfasts, courteous staff, and best of all, I only saw a few other guests in the hallways and elevators.

Good - the hotel was in a great location Excellent restaurant steps away Nice big room with everything we needed including dishes, microwave, coffee maker and refrigerator. Bad - the coffee pot wasn’t cleaned, it had mold in it which we cleaned and assumed it was just overlooked at last cleaning. The heater had trouble getting the room warm but we had a corner room and it was unusually very cold out The free breakfast was very disappointing.

Staff

Clean room and excellent staff that really helped me out!

We spent a long weekend touring colleges in the area- this hotel was so quaint!! The staff is what made the experience so special— all of the front desk staff were so kind and helpful. Even the gentleman shoveling the parking lot was amazing. This will be my first option any time I visit. There is an upcoming renovation plan and I look forward to the results!

Room was nice and spacious, though the AC unit was not working well so it was cold. Front desk staff not so great.

Spacious room and kind staff

Our rooms were beautiful !! They were nicely warmed for us with easy dials to find for any changes! Had everything one needed (closet, lovely bath, comfy bed) for a great nights sleep !!

Great

I’m sure there are fancier hotels in Syracuse, but the Parkview Hotel is conveniently located, has free parking, has delicious muffins in the lobby along with tea and hot chocolate, the beds are comfortable, the building is secure, and the staff is nice. The bathrooms are outdated and the shower was not great. (Zero pressure, unless it just wasn’t functioning properly in the room where we stayed.)

Clean room. Very convenient location.

Very helpful and kind staff, great value

Great room and location

Keys to our rooms didn’t work , drainage in sink and tubs are terrible. Heater way too loud

Room was excellent

Nice people who were often not around to help and limited breakfast

Staff assisted w a parking issue and an mis numbered room key. Super attentive. Clean. Quiet. Recommend.

Love this hotel. I hope it doesn’t change. The elegant feel and lovely social spaces are wonderful. The staff is exceptional.

While reviewing hotels I chose this one because the reviews were good and it said there was dining in and bar area. The images showed plates food and cocktails, none of this! Check in was nice, staff pleasant & helpful. Throughout the stay I realized a few things. The plugs on the lamps weren’t working they loose and had to pull the whole stand out to use plugs in wall. The 2nd day as we were leaving we met housekeeping in the hall she asked if we needed anything we told her we needed towels, washcloths and that she could refresh room, upon return 8 hrs later we came in & there were still dirty towels in a pile in the bathroom, no clean towels and garbage’s were not emptied. Later that night went down to get a drink and the vending machine is out of order. While waiting to ask where to get a drink cuz the front desk was checking in a new person I overheard the attendant say $50 for incidentals where they told me $100. The clerk at front desk did give me 2 bottles of water and the towels I needed.

The rooms were spotless and staff were helpful and nice! A classic elegance to the hotel entry and lobby area. They do provide a complementary breakfast; at the hotel as well which is nice! Would book again! Close walking distance restaurants behind the hotel. Taco Tuesday any one a nice taco shop and more !

Not a lot of food and it was not hot The rest was real good!

Our stay with nice the staff were very pleasant and our room was very clean. Five stars

The room was spotless and both hotel clerks I encountered were very kind and helpful.

No kitchen breakfast ok

Good feel to the hotel, very cute place.

The front desk staff were very nice and helpful. The room was clean. It has a nice

The room was clean. The complimentary breakfast had a nice variety but the coffee was terrible. When taking a shower the pipes make in incredibly loud screeching noise like the pressure was too much. It was so loud it woke up everyone else in the room.

The manager arrived at my door the next morning with the cleaning staff, ready to key into my room, in spite of the fact that it was 3 hours prior to checkout time and I had the do not disturb on my door. I had to get up and get dressed while the manager waited outside my door. She was rather unfriendly as she said she had no records of me and I needed to tell her who I was. She left to go investigate. I then received confirmation that I had been booked by her for another night at the hotel, paid with my visa. Calling the front desk to complain, she was rude and unapologetic. I’m leaving this hotel assuming I will need to dispute the charges on a second night I gave no authorization for, and certainly didn’t approve using my credit card. I had stayed once before and it was perfect. Can’t say the same for this stay. Rude, unprofessional behavior by the manager completely ruined my stay. I was offered no compensation or even a warm demeanor.

The room was very clean and the bathroom spotkess. The check-in clerk was professional, friendly and engaging

Neat spacious room and bath

The room I was assigned has a "silent" fire alarm that supposedly sent an alert to the fire department indicating there was smoke in my room. The front desk attendant came to my room, questioning me. The next day, the same lady came back to my room and questioned me about payment. My room was booked and prepaid through Expedia. She claimed the phone wasn't working as her reason for coming back up to my room. Not huge issues, but definitely bothersome and suspicious.

Friendly Staff Good location

The room was nice and clean. Bed was super comfortable and the staff was really friendly!

Initially given keys and sent to a room that had been used/not cleaned. Was fixed by another trip to front desk. TV was very outdated. We were in a room near elevator and it was very noisy. Sounded like construction. Breakfast was very limited even with an hour left in the breakfast window. Experience was overall okay but we expected more based on the numerous positive reviews.

Room was not ready at midnight when we went to check in. Only 2 staff members working and when they finally said room was ready - it was not cleaned. Used towels in bathroom, garbage on night stand, hair in sink. The check in staff member offered to clean it, but we decided to leave and find another hotel. Manager did refund the room after I called the following day. Previously had a 5 star stay at hotel.

The front staff at this hotel is VERY nice. However, the rooms are dated and beat up and I found hair all over my bathroom in the shower and all over the floor. It made me feel like the rest of the room wasn't clean and I spent the first 20 minutes of my time there wiping down every single surface. It's really more of a motel vibe then a hotel.

We stay in this beautiful old (with modern amenities) hotel, which we certainly hope has protected landmark, status every Christmas when we come to Syracuse to visit family. We love it. Staff is superb and always welcoming and helpful… and really go above and beyond. This morning after an enormous overnight snowstorm, we were astonished to discover that our car parked in the hotel parking lot was ready to drive because someone from the staff had already cleaned off all the snow. Nothing but good vibes in this place!

Quiet, clean hotel with easy parking in the rear property. Free Breakfast is the bonus.

Easy check in … close to down town .. nice breakfast in the morning!

Parking was easy, for some reason i was charged doubled. they charge your card immediately for incidentales. usually hotels place a hold but this place actually charges your card. now i have to wait 3 days to dispute with my bank and speak to the manager of the hotel

Great hotel, bed was nice.

just a basic Motel not a hotel

Everything about this hotel is wonderful. Already planning to stay again in the spring.

The staff, especially Mr. Robert Jessica and the maintenance were awesome. The room was comfortable and clean. The double was more than enough space for me my husband and son who got married the weekend we stayed. We had a small issue with our toilet which was taken care off quickly. From check in to checkout service was friendly and courteous. We had a good stay thank you to the staff.

Nice staff

The room was perfectly acceptable and appointed for the price, which actually feels like a good value. Dedicated parking and walking distance to many points of interest.

The room was very clean with a comfortable bed and plenty of room to move around. Very convenient location with free parking and breakfast. Friendly staff. It’s an older building which might not appeal to some but had nice art deco vibes

Main door didn’t close properly. Sink clogged. Heater way too loud and windows not sealed in 15 degrees F outside. Towels super cheap and sandpaper-like. No fruit and poor and very few options at breakfast.

The hotel is charming. The staff is fabulous, they went above and beyond to make my stay wonderful.

Nice room for an older building. Nice bathroom and hot water. Refrigerator could be colder. Parking not far from back entrance. Couple of nice close restaurants behind hotel.

We had a great stay. Excellent location. The staff was very helpful. The gym and laundry were well used.

Everything was great. Very convenient free parking within 50 feet of hotel

Wonderful room at a wonderful price. The breakfast was good and had gluten free options which was very appreciated. Clean rooms and friendly staff.

Perfect and friendly staff members.

Everything was great

We stay here once or twice every year. Always spotless with friendly and helpful staff

Awesome front desk and very neat and clean quiet room

We were told Hampton Inn is taking over. Please keep the lovely inviting "Living Room w/fireplace and business center" and the full breakfast. Don't screw up a good thing.

As a man I raised the toilet seat to use the bathroom and there was blood on the rim of toilet and on the under part of the seat as well as dried up urine.

The hotel is decent and has a lot going for it. that being said, it is in desperate need of some upkeep. Bath linens are old and frayed, dirty windows, and a room door that wouldn't open without pushing with the weight of one's body!

Great place when in town for any 'Cuse game. Great value.

Parking convenient

staff was very curteous and helpful. nice hotel, very comfortable bed

The room was clean, bed was comfortable. The bathroom sinks aren’t great on space. Staff if good and lobby comfortable for a cup of coffee in the am. Location is great.

Room was clean, check in/check out was quick, sufficient parking.

Dated smelly room

This was a Di

Great customer service, the room was clean, the complimentary breakfast was great.

I left and returned later that afternoon and still dirty with pubic hair. Called one week in advance to check in early and could accommodate. Advised me that there were no rooms. I watched people checked out and they could have accomate me in 2 hours. All night exit door was been opened and closed next to my room made so much noise because elevators were not working. Last time I will stay there

Spacious room in a good location with easy parking close to Syracuse University.

Rude staff great property though

Exactly as advertised. Photos on the website show it as it is. Clean hotel, comfortable bed, staff very friendly and attentive. The breakfast wasn’t great but I was also not expecting anything, so it was a plus to have it.

Parkview is old but cute, well located and clean. Rooms are big - bathrooms are well appointed and staff is friendly. Breakfast is minimal but coffee is good. Location is excellent in the heart of Syracuse. Parking included.

Comfortable beds.

Staff was helpful and we enjoyed our room and breakfast!

Hotel needs a face lift. It is fine, clean enough but dated. Only one elevator was working. Room was quiet.

The staff at the Parkview was so friendly and accommodating for our entire stay. One of the elevators was out of service but the other was large and fast so there was rarely much of a wait. The breakfast buffet was lovely and well stocked and parking was conveniently located. We will be back to stay whenever we visit our ESF student!

Clean room, Nice Staff, Free Parking. However our door didn’t close without body slamming it. It locked and eventually did but that was a little concerning

Musty, old

Parking are was safe for us, cameras everywhere..staff was friendly. Room was clean and beds were comfortable.

Thank u

We enjoyed our stay!

Upon checking in, Ken was at the front desk and he wants to be so nice but is not adequate to handle the front desk. It was check in time and rooms where not clean yet, they ran out of King rooms that people had booked, they couldn’t find the Expedia rooms, and the woman that came out to help treated Ken terribly and her attitude was horrendous. No one tells you where the parking is - would be helpful if it was on the site. The room for the price - yeah, not so great, very basic and very worn down - feels like the pictures are a façade. My room had a lot of outside noise from the clean closet right next to it and the elevator. Also, for a single traveler- there definitely needs to be some more locks/security on the door. Unfortunately, I would not stay here again even though it’s super close to the venue.

I was pleasantly surprised with the size of the room. It was a large room with lots of space to move around a separate bathroom area, a desk area, and a little kitchenette. This was a nice gem, and I look forward to returning for future visits!

A car was broken into in the parking lot - not mine thankfully. The room itself was big and spacious but the bathroom was very small and awkward to use the sink and mirror.

Great price

We wished there was a coffee pot in our room.

Are stay was only 1 night but everything we planned was in easy walking distance and the weather cooperated and was great.. Numerous restaurants to pick from and theaters in the range of half a mile to three quarters of a mile so walking beat trying to drive or taking other transportation. Only suggestion for the hotel is if they would have a map of all the nearby restaurants & theaters. We had our phones and could GPS everything.

Unfortunately we were told there were no rooms available for us when we reached the hotel. Front desk staff lacked sympathy and did not seem to care.

Parking was free , breakfast just basic one and free, location is good. Issue is with lock system , it malfunctioned and we had to come reception multiple times and ultimately they opened door with their key. Staff at time of check in was very good, next day when key malfunctioned, a very senior citizen was at the desk and he was not able to rectify the issue though he had taken lot of time due to very slow reflexes of him.

Parking area was great and convenient. Area to grab towels was out of bath size during our whole stay. Staff friendly and rooms were nice and quiet. Hairs from previous guests in bathroom (one on sink, one on floor and one in shower.) Appreciated the orange water in the lobby.

Next time in SYR I will be looking once again at The Parkview!

All excellent

Parking was great, the place was clean, people were friendly. I liked the restaurants within walking distance. The breakfast was just ok.

Lady at the front desk was fantastic. People were helpful. The rooms were larger than expected and comfortable. Would come back.

I didn’t get where the 4.6 stars came from. The service left a lot to be desired. They didn’t even leave us bath towels in the room. I had to go ask for them. The bathroom is noisy and so is the old AC. There was very little to point to that was impressive. I am really disappointed with my experience at this hotel.

Nice location, friendly staff.

Parking was easily accessible.

Very nice downtown hotel

spacious rooms, dog friendly, inviting Living room lobby, free parking and breakfast, easy access from 81 and to armory square

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Some computer glitches but they have been handled.

Stayed last night because I had surgery this morning and the Room was nice and clean, front desk was nice, bed and pillows are really comfortable, the provided bath products are really nice, parking is a bit tight out back but good for downtown, would stay again

This hotel does not except Expedia reservations so take them off your list of listing

Staff was very friendly. I like the exterior, lobby and hallway feeling from this hotel. I like that it is near to the University and the highway.

Friendly staff, clean accommodation, fantastic location

Simple, clean, and convenient

Would highly recommend staying anywhere else and note that I do not typically give reviews but it was bad enough to take the time out to warn anyone else.

Staff was very friendly

The room and hotel had a very musty smell additionally i was given down pillow which Im deathly allergic to and it flared up my asthma and the day after I left I became very ill and now am missing work because i can't breathe

Watch your credit card. Was charged four times for one noght

Area around the hotel feels slightly run down but inside is quite nice. I love the dog friendliness!

The free breakfast was a pleasant surprise. The location was perfect for our needs. The bed and bedding were comfortable and the room was plenty big enough. The man staffing the breakfast service was very friendly and personable.

Coffee was weak and set up away from toast etc. Food offerings were decent but the setup needs to be improved. Nice breakfast space but needs some oomph to make it feel more welcoming. You’re welcome.

I arrived with a reservation and was told there was no room to stay in. Was asked at checkin if “I booked through Expedia because they were reserving rooms the hotel didn’t have”. Suddenly I had to find a different place to stay at 6pm on a Saturday during a BUSY Syracuse parents weekend.

so close to SU about a 5 minute drive and a 15 minute walk. The water was HOT , HOT which is so refreshing after a long day out. Big rooms, comfortable beds. The only thing that needs improvement is the breakfast. but over all I give this hotel an A

Clean, basic room. Friendly staff.

Breakfast option was just okay. Staff was friendly, easy check in and out. Proximity to Syracuse University was great.

Room unavailable at 5pm for 3pm check-in. Nothing around the hotel. Neighborhood a little scary.

Really enjoyed the room, will stay again if needed.

Room was not ready at check in time and front desk person was rude

Thoroughly enjoyed my stay. Breakfast was incredible.

A nice clean hotel close to the hospitals and college

One thing that should be easy to fix is that there is a smoking area just out the door to the parking lot. I have a major tobacco allergy, and it was a really nasty surprise to get a huge dose of cigarette smoke on the way to my car. Moving the smoking area 10-15 feet away would help a lot.

Super nice staff, nice breakfast

Dirty

Location was great , ac window unit has very load and was blinking the filter needed to be cleaned ,

Room was spacious and clean. Free breakfast in the morning was far better than I was expecting. Staff was friendly and helpful.

Parkview is conveniently located and the rooms are spacious & comfortable. The morning breakfast is nice, there’s an abundant selection and everything tasted delicious.

When reserving I did ask for a room not on the street side of the building to reduce street noise, but that request was not accommodated.

Very convenient for SU football game. Could leave car at hotel and walk.

We had an exceptional stay. We stayed for two nights. When we first arrived to check in, there had been a glitch leaving us with a reservation, but no room. Desk associate, Ianna went above and beyond, calling sister hotels trying to find us a room. As it turned out, a room was found within the Parkview itself. Our room was on the first floor, not my favorite, but it was late and we just wanted to rest. The room was huge, clean and comfortable. We asked the desk how to adjust the air conditioner and making sure the desk was covered, Ianna came back to the room, got down on the floor and walked us through us how to work the AC, which led to adjusting the TV, as it was not turning on with the remote. After ensuring that the TV was working she told us to just ask if we needed anything. This hotel is quiet, spacious and comfortable. The staff is friendly, helpful and very efficient. Even with more than a few whiny guests, mainly complaining about breakfast, the staff remained friendly and helpful. Breakfast was plentiful, replenished regularly ( perhaps not as frequently as those plowing through it like angry cows, would have liked ) and available through the entire time. Those complaining the loudest expected fresh eggs 15 minutes before the end of breakfast hours although there was plenty of pastries, muffins and waffles still available. I do want to add that Ianna is exactly the kind of person a guest needs when traveling. We will definitely be staying at the Parkview again.

Very friendly at the front desk. Conveniently located.

Comfortable bed, clean room, but didnt enjoy the breakfast. Not worth the price for sure. The best part was that it was very close to the Deli over Cuse!

The room was nice and spacious. There were a few things that needed minor repair- towel rack in bathroom was coming off the wall a

Good location

Could not check in, system down, waited one hour. Needed to find another place to stay.

Surrounding area was good with a few restaurants nearby.

We had a great stay.

At check n there system was down and couldn’t check n or pay for the room, they did let me n my room by opening the door for me but I had no room keys so if I left I had to find someone to open my door for me again.

We booked and paid for room . Then at 1:30 in morning when we arrived they had no rooms. When I already paid for my reservations. Not a good experience

This property is a GEM! I’ve stayed in Syracuse a number of times and wish I’d found The Parkview sooner! The room, lobby, etc. are charming and perfectly appointed. The staff are helpful, informative, and accommodating. I felt safe and comfortable. Definitely staying there again!

Older but ok facility, only one working elevator is problematic, but the absolutely worse breakfast experience you could imagine. If you weren't one of the earliest diners, you wouldn't get fed. They even ran out of forks and spoons for a whole day because they were waiting on a delivery.

The property is old but very well kept. It is immaculately clean. The staff is not as friendly as we are used to also they ran out of coffee, orange juice, forks , sausage or bacon at breakfast this am. We were told that having a spoon and knife was sufficient. Then they ran out of spoons. Needless to say breakfast was not good and the entire dining room was talking about it.

We love the Parkview. It’s our home away from home when visiting our daughter at Syracuse University. It’s nice that they added a breakfast but it was severely picked over by 9:15am. I remember there being a nice spread during my last visit.

Amount of construction

I did not feel safe in this area. I felt like I was staying at a Hostel. Hotel very outdated.

The hotel is dated but clean and convenient

Rooms are spacious, not terribly well cleaned (detritus on the rigs and bed frames). Location okay, breakfast positively dreadful.

The building is an old beautiful building but it needs a serious renovation and to be thoroughly cleaned in the meantime.

I was in Syracuse to drop off my daughter at school and The Parkview Hotel was the perfect place to stay. Our room was spacious and nicely updated. There was plenty of parking behind the hotel and we were in walking distance to some very nice restaurants.

Nice

Room 108 is poor location right by elevator that you hear open and close every time. That's where we were placed. Otherwise, everything was nice and clean and well maintained and breakfast oatmeal was great. Good parking too.

The people in reception, in the breakfast hall all were very rude as if you are doing them a favor. No help at all, and very very rude to all the guests. Not a good coffee machine, not a god service at all. The room was not done you have to ask and make an appointment for it, what is that? and the answer were if we have time we will do the room? WHAT? is that service?

The hotel room was clean, and tidy. Bathroom was spotless. There wasnt a store to buy snacks just a vending machine. Could not find a convenient store in or near location, which was odd. At the time, there were no bottled water in the vending machine, however, the hotel provided ice water in the lobby.

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Great location and staff very helpful. Would recommend this hotel whenever visiting Syracuse

One of the women at the front desk was not helpful the day we checked in but there was another woman day 2 and she was very nice and helpful. I guess one is happy to be there and the other- not so much! One of the ‘nicer’ hotels in the SU area which isn’t saying much : (

A great find!

We like the property as we'd stayed there before but this time it was not good. The water in the toilet tank was running every few minutes. The cleaning staff knocked on our door at 8:30am asking if we wanted the room cleaned even though we were checking out that morning.

Parkview Hotel is close to the Syracuse University campus. The rooms are well appointed and a really good size. Parking (a premium in the downtown area) is included as well as a breakfast. The staff were very friendly and I recommend the hotel.

Liked the lobby, and that they were flexible with us with our plans changing

Hotel rooms smell like bad body odor. Talked to other guest to make sure it wasn’t just our room. They all smell that way. AC unit is disgustingly dirty and looked like mold was growing inside it. Windows hadn’t been cleaned in ages and could barely see outside.

The Parkview is a solid, consistent choice for us when we visit Syracuse. It’s clean and comfortable, while close to Syracuse U. and Syracuse Stage. Free breakfast is always a plus.

One of the best hotels to stay at in DC. I’ll recommend to my friends.

Fairly convenient to the university, but area is a little sketchy

breakfast a little scattered. coffee was not in the dining area.

Old property in need of a facelifts. Room a bit smelly, but otherwise clean. A basic breakfast is included, which is nice for the price of the room.

The hotel was very cute snd quaint. It was also clean. My bed was extremely uncomfortable. My other guest in the other bed didn't have the same problem, their bed wasn't great however my bed felt like I was sleeping in ply wood. The toilet was running the entire 3 day stay. I told the front desk and no one ever came and fixed it. It was a decent hotel for the price but with the bed situation I would not return

Hotel was nice and room was clean. It is in a very busy area though and the neighbor hood sets sketchy fast if you walk around.

Clean. Easy recommendation. And lots of good bars and restaurants nearby, might not want to walk it, but uber or rental are easy drives. Uber would be inexpensive as most good stuff is just a mile. Kitty Hoynes!

Rooms are comfortable, staff is friendly. Just an enjoyable experience.

The staff are lovely and the room is well appointed. However, there is a stale cigarette smoke lingering and the iron was not working properly. Overall, I just dont think it's worth $200 a night.

Clean room, comfortable bed, close to everything

Spacious rooms. Convenient location. Great breakfast...a welcome contrast with the powdered eggs served at most hotel free breakfasts. Super friendly staff.

Last-minute reservation, excellent service from staff. The room was beautiful, and clean, and the bed quite comfortable. We arrived after supper and left early, so did not eat at the hotel or nearby restaurant.

The bed is a clean, new 10” mattress, no topper, so quite firm. Very hard to get comfortable. The pillows are postage size and not varied, all squishy. The linens are old at best, it’s a sheet, a light covering with another sheet on top. No duvet. The furniture is goodwill. Just straight out, old furniture, not nice or comfortable. The towels were from the local prison? They were quite scratchy, tiny, zero softness. I was like, is this hotel California…where you check in but never check out? Felt like a prison sentence in the bathroom. Tiny sink, no room to put stuff. No dish for the soap. Toilets very low, have good knees or forget about it. The staff were nice, mostly pretty responsive. Again, 2 star property, 2 star service level. Coffee 24/7 in lobby. Decent continental breakfast. Area is not too walkable, though great deli just up the alley. Overall, unless you like 2 star at 3 star prices, I’d stay downtown.

The only downside is that the breakfast truck didn't come and the coffee was pretty bad. I think improving the coffee would go a long way. The bed was comfy and the pillows were better than some, but still - It would be nice to have one pillow that's softer and flatter. I only stayed one night so I really can't speak to the area.

Great staff, easy check in and well appointed room with great shower! Close to Syracuse Art Festival and eating options!

Nice old hotel

Lovely people at front desk. Excellent internet. Very hospitable feel.

Air conditioner worked well even during a heat wave and in a room with western windows (though it was not turned on at check-in). HVAC also covered any noise from nearby I-81. Complimentary coffee and breakfast also appreciated, though the breakfast options were a bit basic during the three days that I stayed.

Room had tattered wallpaper. No hand soap. Noisy HVAC. Book of Mormon in dresser drawer.

Location

This is our 4th year staying at the Parkview for the Syracuse Arts Festival. It is within walking distance to our booth site downtown and allows us to bring our dog. It is an older property but we just love the beautiful touches, such as the Tiffany glass in the lobby. The rooms are comfortable and very clean. This is the first year the hotel offered breakfast, which was a typical variety of hot and cold breakfast items. The staff has always been so very warm and friendly. There are several great restaurants and cafes within walking distance, as it is on the outskirts of the University csmpus. It is an excellent property and very reasonably priced.

It was a pleasent stay. Room was clean and staff was friendly.

A great value for money hotel. On a min street. Nice breakfast included. Fantastic mattresses for a great nights sleep.

It’s the second time I’ve stayed at the Parkview. The hotel was terrific, the staff kind and helpful. Our room was spacious, clean and had a lovely view of the little park in front of the hotel. I was impressed (and happy) with how clean the room & bathroom were. The complimentary breakfast was very nice & filling with many options. We will definitely stay here again on our next trip to Syracuse!!

Staff friendly and room clean.

Sadly, this wasn’t the “old world” charm I expected & didn’t live up to prior reviews. The young lady at the front desk was lovely & helpful. The hotel is very old and not in a good way. The price is not commensurate with the condition of the facility.

Property is very old and not well maintained

We had a lovely stay at the Parkview Hotel. The place was very clean and orderly, our room also very clean and the bed was comfortable. My only issue was a problem with the toilet, which we were able to deal with. The breakfast room was very nice and the offerings were fine.

This was a nice hotel nestled amoung university and hospital setting. A bit of a challenge to get to the parking behind the hotel (tiny alley between two building) but was a good place to stay two days. We would go back.

This is a beautiful boutique hotel within walking distance of the hospital. My family stayed here to be close to a family member who was having surgery. The hotel staff were so kind. The (included) breakfast was great and there is free parking behind the hotel.

Breakfast , pleasant staff. Reasonably priced

Shoutout to Jessica at the front desk who was kind and welcoming to our canine companions!

We were pleasantly surprised by the uniqueness of this hotel. We weren't sure what to expect but the hotel was charming and the double beds weren't too small. The two small complaints have to do with the quality of some of the towels - original towels were as threadbare and scratchy as a scouring pad but replacements were plush. Breakfast is excellent with several types of eggs but could definitely have more - i.e. sausages, ham and/or potatoes. We would definitely recommend this hotel in downtown Syracuse!

The room is set up very well. I appreciate that basic amenities are there - a light on each side of the bed, a good task chair for the desk, another comfortable chair for sitting. We did have to ask for an additional blanket, but it was available. That is one thing that has been a problem in previous visits as well. The breakfast could include more protein sources like meat and yoghurt. The desk attendant, Michaela, was very nice and efficient.

Very quaint hotel and nice atmosphere. They 2 2 ice machines and both were broken. I asked for some change to tip the breakfast server as well as housekeeping and they have no cash at the desk. Very nice breakfast available

Quaint classic 1920 atmosphere. Clean, basic comfortable room. Nice sitting area off the lobby. smart use of space for a full gym & laundry room in basement level. Private parking. Extremely convenient to food, "downtown", SUNY Upstate Med

My wife and I really enjoy the Parkview Hotel. It was built in 1926 and it has a very 1920s vibe. If you like art deco, you’ll like this hotel.

Nice hotel with excellent service, free parking a plus! Would stay there again.