Fairfield Inn & Suites by Marriott Atlanta Suwanee
About Fairfield Inn & Suites by Marriott Atlanta Suwanee
Located 23 miles from Historic Stone Mountain Villiage, Fairfield Inn and Suites by Marriott Atlanta Suwanee offers 3-star accommodations in Suwanee and has a fitness center, a terrace and a restaurant. The property is around 26 miles from Stone Mountain Carving, 27 miles from MARTA-Indian Creek Station and 27 miles from Bradley Observatory. The hotel features an indoor pool, a 24-hour front desk and free WiFi throughout the property. A buffet, continental or American breakfast is available at the property. Atlanta History Center is 27 miles from the hotel, while Atlanta Botanical Garden is 27 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Many guests expressed dissatisfaction with the cleanliness of the rooms and bathrooms, reporting issues such as dirty drains, bed bugs, and musty smells. However, the staff was frequently praised for being courteous and helpful. Some guests found the rooms to be humid and outdated, with thin walls and poor water pressure. On the other hand, the location and breakfast were often cited as positives, along with the free parking and quiet atmosphere.
- Friendly and accommodating staff
- Convenient location and free parking
- Unclean rooms and bathrooms
- Outdated facilities and poor water pressure
- 2/5
Location was good for our purposes. First room we were given smelled musty and wet. In 2nd room: toilet wouldn’t flush (we had to fix it), handle on shower was held on by a screw far too long and not appropriate for the purpose. It stuck out a full inch and was a danger to cut someone. Also, the shower head was broken and was stuck on a full-blast spray.
- 1/5
I didn’t give a good rating because I wasn’t told I would be charged for departing my stay early. I don’t like the fee.
- 4/5
Cleanliness The bed wasn’t comfortable. In the morning my back was hurting
- 4/5
Very good
- 4/5
Very good
- 3/5
Pool was broken, when they sent me to my 1st room the room had not been tended to prior to my arrival, they did get me another room however!
- 2/5
The man at the front desk said they ran out of toilet paper, coffee creamer, bowls and knifes at breakfast (with waffles), etc. He was incompetent.
- 4.5/5
Superb
- 2.5/5
Passable
- 5/5
The breakfast
- 5/5
The breakfast
- 1.5/5
refridge did not work. Could not get my sheets changed when my grand daighter bleed on them. Elevator had expiration date. directions to my room was wrong, room was in the other direction. the breakfast staff was rude. I asked if we could move the trash to an open area, so we could see it, not behind the customers. she said No it has always been there so it needs to stay there! Front desk staff was polite.
- 1.5/5
refridge did not work. Could not get my sheets changed when my grand daighter bleed on them. Elevator had expiration date. directions to my room was wrong, room was in the other direction. the breakfast staff was rude. I asked if we could move the trash to an open area, so we could see it, not behind the customers. she said No it has always been there so it needs to stay there! Front desk staff was polite.
- 3/5
room tv's did not work very well and had limited channels
- 5/5
Exceptional
- 5/5
All the amenities in a single building Nothing was missing No fresh cookies
- 5/5
All the amenities in a single building Nothing was missing No fresh cookies
- 2/5
Elevator was 6 months past inspection. Still waiting for my deposit return almost a month later.
- 4.5/5
Superb
- 5/5
Great and friendly staff, spacious and quiet rooms, wonderful continental, breakfast, and spacious indoor pool. We brought our daughter for her 10th birthday along with three of her friends. This is the perfect place to stay to have easy access to the Mall of Georgia. The hotel was perfect for the girls and they loved the indoor pool.
- 5/5
Clean I liked everything
- 5/5
Clean I liked everything
- 2/5
Disappointing
- 2.5/5
Location for where I need to be TV channel had 10 channels are less you can hear everything upstairs from the walking to the talking. You can hear everything next door like thin walls.not to much sleep until they went to sleep or stop talking
- 2.5/5
Location for where I need to be TV channel had 10 channels are less you can hear everything upstairs from the walking to the talking. You can hear everything next door like thin walls.not to much sleep until they went to sleep or stop talking
- 4/5
Clean. Fair breakfast. Beds too soft. TV reception poor.
- 4.5/5
Staff was outstanding. The bed was comfortable No coffee creamer at the coffee station. Probably an oversight.
- 4.5/5
Staff was outstanding. The bed was comfortable No coffee creamer at the coffee station. Probably an oversight.
- 5/5
All are well except improvements needed in Breakfast area. I came for Breakfast at 9:15 AM and couple of items were just empty dishes. Five minutes later came very small batch of scrambled eggs. Waffle self-prepare area was not clean to put the glass down to fill dough/mix.
- 4/5
Very good
- 3/5
Okay stay if planning to stay for o
- 4/5
Very good
- 1/5
Horrible. Had outsiders that didnt stay at property come snd eat breakfast. The bathroom was so outdated. Will never stay here again. This hotel meeds yo be remodel
- 5/5
Safe and quiet location, clean facilities, good quality breakfast!
- 2.5/5
Passable
- 4/5
Breakfast was hot, pool was clean, staff was excellent which it’s always a plus for me. Our lamps by the beds didn’t work at all, and there wasn’t enough wash cloth available in a room with 2 queens. If I would’ve brought my other child with us we wouldn’t have a wash cloth for him.
- 4/5
Breakfast was hot, pool was clean, staff was excellent which it’s always a plus for me. Our lamps by the beds didn’t work at all, and there wasn’t enough wash cloth available in a room with 2 queens. If I would’ve brought my other child with us we wouldn’t have a wash cloth for him.
- 5/5
Was there for 2 nights on business. Room was clean. Surrounding area was convenient with restaurants. Easy on and off interstate.
- 2.5/5
Passable
- 4.5/5
Was great breakfast. The location was great. Still so much construction and had to change the route of the GPS
- 4.5/5
Was great breakfast. The location was great. Still so much construction and had to change the route of the GPS
- 3.5/5
Staff The elevator has been inspected in 2 years. We saw inside. The breakfast could have been a little better.
- 3.5/5
Staff The elevator has been inspected in 2 years. We saw inside. The breakfast could have been a little better.
- 4/5
Very good
- 3.5/5
The shower was great. Being next to the laundry room was noisy but it didn’t affect our sleep. Just loud during the late afternoon See prior question
- 4.5/5
The shower door wasn't working properly and had to make a dam with a towel, so to contain the water on the floor. Minor inconvenience.
- 4.5/5
Overall wonderful! There was an unexpected event overflow Friday night and the staff worked hard to make sure the guests were taken care of. The shower door wasn't working properly and had to make a dam with a towel, so to contain the water on the floor. Minor inconvenience.
- 5/5
Staff was very helpful
- 5/5
The cleanliness of the entire facility. The televisions in the room is too old. The shower door in my room had a big gap, which caused water to get on the floor.
- 5/5
Good
- 5/5
Good
- 5/5
Is pleasant and lovely place, I love
- 5/5
good
- 5/5
good
- 5/5
We had a great stay. The hotel was very clean and our room was comfortable. The kids loved the pool. I was pleased with the breakfast as well.
- 5/5
Everything
- 5/5
staff very helpful. Breakfast great.
- 5/5
staff very helpful. Breakfast great.
- 5/5
Great staffs and services
- 5/5
Great staffs and services
- 4/5
I enjoyed everything about my stay except for the tv. I know this sounds petty but the tv appeared to be quite old and the color on the screen was off. I tried to use remote and tv to adjust but was unable to. Staff was very friendly, room was clean and the shower great. Plenty of hot water and good pressure. Enjoyed the breakfast. Nothing fancy. Typical breakfast items but area was clean and food was hot. I would stay here again.
- 4/5
I enjoyed everything about my stay except for the tv. I know this sounds petty but the tv appeared to be quite old and the color on the screen was off. I tried to use remote and tv to adjust but was unable to. Staff was very friendly, room was clean and the shower great. Plenty of hot water and good pressure. Enjoyed the breakfast. Nothing fancy. Typical breakfast items but area was clean and food was hot. I would stay here again.
- 3/5
Everything old
- 3/5
Everything old
- 1/5
I book by booking. Com and also hotel charge so they charge twice
- 3.5/5
I was unable to eat breakfast I woke up to late. I didnt like that the room I was in looked like it was a old hotel and they remolded but i was able to tell it was old
- 4.5/5
The breakfast and location were perfect. The staff was courteous and helpful. Friendly and polite. Grounds were clean and comfortable. Great location off the main street. I felt safe and comfortable there. The only complaint that I can make is the beds were uncomfortable. They were too firm.
- 3/5
The smell in the hotel is stanky
- 3/5
The smell in the hotel is stanky
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Every thing was perfecto to family stay . or bussiness 100 % Recomended
- 5/5
Every thing was perfecto to family stay . or bussiness 100 % Recomended
- 4/5
The staff upon check in and check out was the best!! Their personal attitude was fantastic. The girl upon checkout was friendly and efficient. The man upon check in was attentive. There was no barrier on the bottom of the shower door. The water runs down the door and onto the floor. The bathroom floor was very slippery and could pose a fall risk.
- 2/5
.
- 5/5
Friendly staff! Great breakfast options as well. Rooms were very clean. Parking and overall location was very safe
- 5/5
Friendly staff! Great breakfast options as well. Rooms were very clean. Parking and overall location was very safe
- 4/5
Clean and you could tell they had just remodeled but there were some items that didn't appear to get replaced like lamps with rust spots on them. But the room was clean and met our needs.
- 5/5
Checkin staff was friendly and efficient. We enjoyed the tea, ice water and coffee in foyer. We looked over breakfast area and noted that it would have a variety of healthy options ready for our group in the morning.
- 5/5
Checkin staff was friendly and efficient. We enjoyed the tea, ice water and coffee in foyer. We looked over breakfast area and noted that it would have a variety of healthy options ready for our group in the morning.
- 5/5
Cl
- 5/5
Cl
- 2/5
The staff was unfriendly, and even though the room next door was empty, the TV was left on, making it noisy all night. The breakfast menu was also disappointing.
- 2/5
The staff was unfriendly, and even though the room next door was empty, the TV was left on, making it noisy all night. The breakfast menu was also disappointing.
- 5/5
- 5/5
- 3.5/5
Location was great. It was in an area that was quiet and felt safe, and there were plenty of dining options close by. The breakfast was very underwhelming. There was no fresh fruit or dairy options. The only hit carb option was oatmeal. I just expected more.
- 3/5
Cousin fell in the bathroom tub was slick, elevator wasn’t work properly almost got stuck in the dang thing door did not want to open. Inspection was out of date 8/1/25 our stay was 11/1/25.
- 3/5
Cousin fell in the bathroom tub was slick, elevator wasn’t work properly almost got stuck in the dang thing door did not want to open. Inspection was out of date 8/1/25 our stay was 11/1/25.
- 4/5
Carol was great very friendly. The elevator is making noises it needs to be checked. Also inspected since inspection date has passed last couple months ago.
- 4/5
Carol was great very friendly. The elevator is making noises it needs to be checked. Also inspected since inspection date has passed last couple months ago.
- 5/5
Great service and stay
- 5/5
Great service and stay
- 3/5
Air in room stuffy! Facility old but safe and clean is moat important!
- 3/5
Air in room stuffy! Facility old but safe and clean is moat important!
- 5/5
Customer service was amazing. Front desk, staff very attentive and helpful. Will definitely stay again.
- 5/5
Customer service was amazing. Front desk, staff very attentive and helpful. Will definitely stay again.
- 4.5/5
n/a n/a
- 4/5
It was quiet had a good nights rest check in and check out were stress free
- 4/5
It was quiet had a good nights rest check in and check out were stress free
- 2.5/5
Convenient and good breakfast They didn’t give me new towels even when I requested them twice over 3 day
- 2/5
The location was really good. This was the worst Fairfield I've stayed in. The room smelled damp, the bed was hard as a rock, half of the electrical sockets and the TV did not work.. it just was not great.
- 3/5
I wasn't very pleased with my stay. We were in town for a family event a had a few rooms in the property. First off I didn't realize that the rooms didn't have a microwave. Secondly, the rooms weren't made up when we returned. I didn't see anything posted that they wouldn't be. At breakfast, there was no oil or spray for the waffle machine. When I asked, all l got was a "no". I suppose I expected more from the chain and the area from which the property is located. On the positive side, the room was comfortable for sleeping. The towels were clean. Overall, l just expected more.
- 3/5
I wasn't very pleased with my stay. We were in town for a family event a had a few rooms in the property. First off I didn't realize that the rooms didn't have a microwave. Secondly, the rooms weren't made up when we returned. I didn't see anything posted that they wouldn't be. At breakfast, there was no oil or spray for the waffle machine. When I asked, all l got was a "no". I suppose I expected more from the chain and the area from which the property is located. On the positive side, the room was comfortable for sleeping. The towels were clean. Overall, l just expected more.
- 5/5
This was for a quick overnight stop. Convenient to the highway, easy on/off. Staff was friendly and quick at check in. Room was clean and well kept. Would use as a pit stop again when in the area.
- 5/5
This was for a quick overnight stop. Convenient to the highway, easy on/off. Staff was friendly and quick at check in. Room was clean and well kept. Would use as a pit stop again when in the area.
- 5/5
Had a great time, easy in/out and great breakfast
- 5/5
Had a great time, easy in/out and great breakfast
- 4/5
Property fit my needs. Clean, bed was comfortable, staff was really nice
- 4/5
Property fit my needs. Clean, bed was comfortable, staff was really nice
- 5/5
Friendly
- 5/5
Friendly
- 5/5
Staff was very friendly and room was clean
- 5/5
Staff was very friendly and room was clean
- 5/5
Bedsheets didn't smell fresh. Other than that, room was clean & comfortable.
- 5/5
Bedsheets didn't smell fresh. Other than that, room was clean & comfortable.
- 4/5
Easy access to interstate
- 4/5
Easy access to interstate
- 3/5
I did not like the way the room smelled. It was clean but had a nasty stinch. I bring my own disinfectant however it smelled when after I sprayed it. Bought air wick oil freshener for the the wall and some OdoBan spray to keep it smelling good. It smelled like mildew and cigarettes when it was a non smoking room. Just a stinch of old hotel basement. Other than that the room was fine. The breakfast was good and the amenities didn’t disappoint. Such as the pool and gym. Clean. Oh and the king room that’s accessible Is NOT like any other I’ve been too this one was really small! No sofa bed and thank God we could move the bed over to place another airbed. Other than that I have no complaints. Not bad. That’s why I gave it 3 stars and not 5.
- 3/5
I did not like the way the room smelled. It was clean but had a nasty stinch. I bring my own disinfectant however it smelled when after I sprayed it. Bought air wick oil freshener for the the wall and some OdoBan spray to keep it smelling good. It smelled like mildew and cigarettes when it was a non smoking room. Just a stinch of old hotel basement. Other than that the room was fine. The breakfast was good and the amenities didn’t disappoint. Such as the pool and gym. Clean. Oh and the king room that’s accessible Is NOT like any other I’ve been too this one was really small! No sofa bed and thank God we could move the bed over to place another airbed. Other than that I have no complaints. Not bad. That’s why I gave it 3 stars and not 5.
- 5/5
Nice place for family
- 5/5
Nice place for family
- 3/5
We drove 6 hours for my daughter’s graduation. Check in went smoothly the gentleman that checked us in was very nice. The room was clean and the beds were comfy. However, the TV didn’t work the whole time we were her and we could not adjust the temperature of the ac in the room. When we went down to breakfast the attendant working was very rude.
- 3/5
We drove 6 hours for my daughter’s graduation. Check in went smoothly the gentleman that checked us in was very nice. The room was clean and the beds were comfy. However, the TV didn’t work the whole time we were her and we could not adjust the temperature of the ac in the room. When we went down to breakfast the attendant working was very rude.
- 5/5
Excellent staff
- 5/5
Excellent staff
- 4/5
We stayed for five days. The first three days were fine, quiet less hearing doors being slammed; until the fourth day, we heard noise from upstairs of someone stomping and the next bedroom which someone bumped into the same wall with the bed headboard. The sound insulation was not good. Breakfast was good, eggs, sausage, bacons, waffles…; food changed bi-daily. Hot water, coffee and cold water is available all day.
- 4/5
We stayed for five days. The first three days were fine, quiet less hearing doors being slammed; until the fourth day, we heard noise from upstairs of someone stomping and the next bedroom which someone bumped into the same wall with the bed headboard. The sound insulation was not good. Breakfast was good, eggs, sausage, bacons, waffles…; food changed bi-daily. Hot water, coffee and cold water is available all day.
- 4/5
Great breakfast and 12:00 checkout
- 4/5
Great breakfast and 12:00 checkout
- 5/5
I enjoyed the ease of checking in. No hassle, stress free!
- 5/5
I enjoyed the ease of checking in. No hassle, stress free!
- 2/5
The room didn’t have a tub. It was an accessible room and the closet pole was too low. The room was not serviced on the second day although I requested it. None of the front desk staff was knowledgeable about the surrounding area.
- 2/5
The room didn’t have a tub. It was an accessible room and the closet pole was too low. The room was not serviced on the second day although I requested it. None of the front desk staff was knowledgeable about the surrounding area.
- 3/5
Pool wasn’t listed as down for maintenance.
- 3/5
Pool wasn’t listed as down for maintenance.
- 5/5
Rooms were very clean. Very comfortable. It was great staying here.
- 5/5
Rooms were very clean. Very comfortable. It was great staying here.
- 3/5
Breakfast is disappointing. Limited choices & cramped service area. Holiday Inn seems to do it better No USB charging ports in the room. It's 2025 - is expected in any mainline hotel rooms these days
- 3/5
Breakfast is disappointing. Limited choices & cramped service area. Holiday Inn seems to do it better No USB charging ports in the room. It's 2025 - is expected in any mainline hotel rooms these days
- 5/5
Nice location to the expressway
- 5/5
Nice location to the expressway
- 5/5
Our stay was comfortable.
- 5/5
Our stay was comfortable.
- 2/5
Woke up in the morning thr toilet was clogged and there waa sfuff in it
- 2/5
Woke up in the morning thr toilet was clogged and there waa sfuff in it
- 3/5
We stayed here a year ago and had a great experience. This year was a little different. The internet was down for the duration of our stay which caused the staff t have to make copies of all our identification cards. Upkeep has obviously been neglected throughout the property. The entire second floor smelled sour including our room. Breakfast was The beds slept fine but I was ready to leave early the next morning. Breakfast was not ready at 7 either.
- 3/5
We stayed here a year ago and had a great experience. This year was a little different. The internet was down for the duration of our stay which caused the staff t have to make copies of all our identification cards. Upkeep has obviously been neglected throughout the property. The entire second floor smelled sour including our room. Breakfast was The beds slept fine but I was ready to leave early the next morning. Breakfast was not ready at 7 either.
- 4/5
Internet was down. It had a bad smell. Bathroom floor was cracked and big crack up the shower wall. Other than that slept fine
- 4/5
Internet was down. It had a bad smell. Bathroom floor was cracked and big crack up the shower wall. Other than that slept fine
- 5/5
Was there for work, great everything; great breakfast.
- 5/5
Was there for work, great everything; great breakfast.
- 3/5
Had to go to another room because the toilet had no water in the tank. Would not flush. The next room had a urine smell & could not read the temperature on the A/C. Ask for another room but did not have a king bed. Stayed where we were.
- 3/5
Had to go to another room because the toilet had no water in the tank. Would not flush. The next room had a urine smell & could not read the temperature on the A/C. Ask for another room but did not have a king bed. Stayed where we were.
- 4/5
The hotel was very clean and so are the rooms. I have stayed there a couple of times and enjoyed it
- 4/5
The hotel was very clean and so are the rooms. I have stayed there a couple of times and enjoyed it
- 4/5
Quiet, clean. No soap in shower, no tissues
- 4/5
Quiet, clean. No soap in shower, no tissues
- 4/5
A bug in pillowcase
- 4/5
A bug in pillowcase
- 4/5
Clean bed, clean bathroom, breakfast is not very good
- 4/5
Clean bed, clean bathroom, breakfast is not very good
- 3/5
The breakfast did not have any butter for the breads or waffles for the three days we were staying. Also no milk the last day for cereal. Would you agree that this doesn’t meet your standards.
- 3/5
The breakfast did not have any butter for the breads or waffles for the three days we were staying. Also no milk the last day for cereal. Would you agree that this doesn’t meet your standards.
- 4/5
Our room had a damp smell to it and rug felt damp. The shower stall floor was a little slippery. And the bathroom floor felt sticky. The mattress was very comfortable. And the hotel staff was very friendly and the breakfast was very good.
- 4/5
Our room had a damp smell to it and rug felt damp. The shower stall floor was a little slippery. And the bathroom floor felt sticky. The mattress was very comfortable. And the hotel staff was very friendly and the breakfast was very good.
- 5/5
Great experience.
- 5/5
Great experience.
- 1/5
I booked 4 rooms. 3 were ready on time. 1 was an hour late after check in. We discovered one room had a toilet that wouldn’t flush. This was after we unpacked and went to dinner. I called the front desk and they advised me to go down and get a plunger from the front desk. 2nd night I went down and asked for toilet paper and was advised I could only have. roll since they were running short. 3rd night went to get a roll of toilet paper and they actually had to go search the cleaning carts to find some. They ended up changing our room with the toilet issue. Multiple other issues too.
- 1/5
I booked 4 rooms. 3 were ready on time. 1 was an hour late after check in. We discovered one room had a toilet that wouldn’t flush. This was after we unpacked and went to dinner. I called the front desk and they advised me to go down and get a plunger from the front desk. 2nd night I went down and asked for toilet paper and was advised I could only have. roll since they were running short. 3rd night went to get a roll of toilet paper and they actually had to go search the cleaning carts to find some. They ended up changing our room with the toilet issue. Multiple other issues too.
- 1/5
Mainly the management staff was very rude. This hotel could charge a lot more for the stay. However, the reason they don't is because they are hurting for business. During my 3 days, the parking lot was 20% full, at best. The management staff, Douvy the General Manager (Venezuelan), rudely interupting me trying to clear up a $150.00 security deposit charge on my debit card that I was not made aware of and they could never justify. When the Operations Manager.Corey was trying to explain to me why the such a large security deposit, he slid a metal plate over to me that was supposed to explain to me the security deposit policy but it reference no amount. This is a problem. I told him that they security deposit that I was notified of was a $20.00 hold because i'd already prepaid for the room through expedia.com. They both had bad tones, they were arrogant and could never project empathy. They became very loud and boisterous, they accused me of being. Even after I asked Douvy the General Manager more than three times to allow me to straigten this out with the Operations Manager Corey, since I was already talking with him, she would not leave the area. This only added to my anger because now she's being disrespectfuly. Crazy thing now is Corey has taken on her bad energy and has sided with her. It should have never escalated the point of me tellin them that I am a 22 year military veteran and only want to be heard. DO NOT GO TO THIS PLACE, THEY DO NOT APPRECIATE YOUR HARD EARN $
- 1/5
Mainly the management staff was very rude. This hotel could charge a lot more for the stay. However, the reason they don't is because they are hurting for business. During my 3 days, the parking lot was 20% full, at best. The management staff, Douvy the General Manager (Venezuelan), rudely interupting me trying to clear up a $150.00 security deposit charge on my debit card that I was not made aware of and they could never justify. When the Operations Manager.Corey was trying to explain to me why the such a large security deposit, he slid a metal plate over to me that was supposed to explain to me the security deposit policy but it reference no amount. This is a problem. I told him that they security deposit that I was notified of was a $20.00 hold because i'd already prepaid for the room through expedia.com. They both had bad tones, they were arrogant and could never project empathy. They became very loud and boisterous, they accused me of being. Even after I asked Douvy the General Manager more than three times to allow me to straigten this out with the Operations Manager Corey, since I was already talking with him, she would not leave the area. This only added to my anger because now she's being disrespectfuly. Crazy thing now is Corey has taken on her bad energy and has sided with her. It should have never escalated the point of me tellin them that I am a 22 year military veteran and only want to be heard. DO NOT GO TO THIS PLACE, THEY DO NOT APPRECIATE YOUR HARD EARN $
- 5/5
Very clean and quiet
- 5/5
Very clean and quiet
- 5/5
Excellent
- 5/5
Excellent
- 3/5
The rooms were only serviced every other day. Supplies were not refreshed. The pool was not very clean. I did not see anyone use it at all.
- 3/5
The rooms were only serviced every other day. Supplies were not refreshed. The pool was not very clean. I did not see anyone use it at all.
- 3/5
It was my 4th time in this Fairfield Inn and honestly might be the last. They had a young basketball team who knocked on the doors, run around the hallway and didn’t let us sleep until 2am. I do appreciate hotel management they help on this matter but this could’ve been taking care in advance with signs or even explaining the coaches/parents of Hotel Rules.
- 3/5
It was my 4th time in this Fairfield Inn and honestly might be the last. They had a young basketball team who knocked on the doors, run around the hallway and didn’t let us sleep until 2am. I do appreciate hotel management they help on this matter but this could’ve been taking care in advance with signs or even explaining the coaches/parents of Hotel Rules.
- 5/5
Staff was friendly and parking was easy
- 5/5
Staff was friendly and parking was easy
- 5/5
Love the hotel Robert was very helpful and professional at checking our stay was very pleasant the staff is 10/10 thank you!!
- 5/5
Love the hotel Robert was very helpful and professional at checking our stay was very pleasant the staff is 10/10 thank you!!
- 5/5
Everything was great. TV was a little dated and smaller.
- 5/5
Everything was great. TV was a little dated and smaller.
- 3/5
Lack of general maintenance
- 3/5
Lack of general maintenance
- 5/5
It’s a nice place to stay
- 5/5
It’s a nice place to stay
- 5/5
It was a decent pick for the price
- 5/5
It was a decent pick for the price
- 1/5
I paid for a king instead we got two full or 2 queens.
- 1/5
I paid for a king instead we got two full or 2 queens.
- 5/5
Bleach stains in all the hallways in front numerous rooms
- 5/5
Bleach stains in all the hallways in front numerous rooms
- 3/5
Walls between the rooms were thin, able to hear the tv from the room next door and the room above us walking around.
- 3/5
Walls between the rooms were thin, able to hear the tv from the room next door and the room above us walking around.
- 3/5
I wish I could have say I love it ; but when I was sleeping I could hear the person room everything they were saying and they were no do not inter sign on my door. I hope you make some changes in the future. But besides that I love everything else. Thank you
- 3/5
I wish I could have say I love it ; but when I was sleeping I could hear the person room everything they were saying and they were no do not inter sign on my door. I hope you make some changes in the future. But besides that I love everything else. Thank you
- 5/5
very clean hotel
- 5/5
very clean hotel
- 4/5
We’d stay at the hotel again, staff was nice and able to answer questions as needed. Only thing we had issues with is the toilet is really loud when flushed, so tended to wake the room if you had to go in the middle of the night.
- 4/5
We’d stay at the hotel again, staff was nice and able to answer questions as needed. Only thing we had issues with is the toilet is really loud when flushed, so tended to wake the room if you had to go in the middle of the night.
- 5/5
Very Friendly Staff!!! Clean rooms and decent breakfast selection.. loved that there was heat and take sandwiches for if you are in a rush!
- 5/5
Very Friendly Staff!!! Clean rooms and decent breakfast selection.. loved that there was heat and take sandwiches for if you are in a rush!
- 5/5
Clean, comfortable, well equipped accommodations
- 5/5
Clean, comfortable, well equipped accommodations
- 4/5
Small property with polite staff. Room doors slammed shut quite loudly though.
- 4/5
Small property with polite staff. Room doors slammed shut quite loudly though.
- 3/5
The
- 3/5
The
- 4/5
Overall good stay. No microwave in the room but we used the one in the lobby.
- 4/5
Overall good stay. No microwave in the room but we used the one in the lobby.
- 5/5
I was very comfortable
- 5/5
I was very comfortable
- 5/5
It was a quick and great stay for our cheers comp. Convenient to stores and restaurants which was great. The staff was very friendly.
- 5/5
It was a quick and great stay for our cheers comp. Convenient to stores and restaurants which was great. The staff was very friendly.
- 1/5
This hotel has a very rude staff, they don't help with anything, from breakfast to not serving food, the food area is dirty, the manager was very rude. The breakfast is terrible. , for the breakfast to not serving sufficient food, the food area is dirty, the manager was very rude.
- 1/5
This hotel has a very rude staff, they don't help with anything, from breakfast to not serving food, the food area is dirty, the manager was very rude. The breakfast is terrible. , for the breakfast to not serving sufficient food, the food area is dirty, the manager was very rude.
- 5/5
Place clean no complaints
- 5/5
Place clean no complaints
- 5/5
Nice location for staying when home shopping in sugar hill, Buford, Swanee and Lawrence areas northeast of atlanta
- 5/5
Nice location for staying when home shopping in sugar hill, Buford, Swanee and Lawrence areas northeast of atlanta
- 3/5
Clean rooms and a comfortable bed. That pretty much satisfies most people’s need from a hotel. The property is well situated with services conveniently located. Shortcomings are in the ancillary of what makes for a memorable stay. Breakfast had out of date milk and yogurt and no fresh fruit. An 8 ounce Gatorade and an ice cream bar is a $10.60 charge. In the room, bathroom door should not shut completely and the tv had a dark picture. Which the front desk could do nothing about. Overall a clean hotel than while not rough was certainly scruffy.
- 3/5
Clean rooms and a comfortable bed. That pretty much satisfies most people’s need from a hotel. The property is well situated with services conveniently located. Shortcomings are in the ancillary of what makes for a memorable stay. Breakfast had out of date milk and yogurt and no fresh fruit. An 8 ounce Gatorade and an ice cream bar is a $10.60 charge. In the room, bathroom door should not shut completely and the tv had a dark picture. Which the front desk could do nothing about. Overall a clean hotel than while not rough was certainly scruffy.
- 5/5
Room we booked did not come with a sofa bed as described by hotels.com. The front desk was kind enough to switch our room to 2 doubles. Room was very spacious and comfortable! Would definitely stay again!
- 5/5
Room we booked did not come with a sofa bed as described by hotels.com. The front desk was kind enough to switch our room to 2 doubles. Room was very spacious and comfortable! Would definitely stay again!
- 4/5
Overall a nice stay for the price.
- 4/5
Overall a nice stay for the price.
- 5/5
Liked it was near retail and food stores also close to where our son lives.
- 5/5
Liked it was near retail and food stores also close to where our son lives.
- 5/5
Excellent room
- 5/5
Excellent room
- 5/5
Easy check in with friendly service. Nice comfortable room. Variety of choices includung hot food for complimentary breakfast. No complaints.
- 5/5
Easy check in with friendly service. Nice comfortable room. Variety of choices includung hot food for complimentary breakfast. No complaints.
- 5/5
Perfect stop over hotel
- 5/5
Perfect stop over hotel
- 5/5
super cool
- 5/5
super cool
- 5/5
great staff and excellent service!
- 5/5
great staff and excellent service!
- 5/5
Always have a wonderful stay here. The air conditioning is always cold. Staff is very pleasant to me. Very convenient location.
- 5/5
Always have a wonderful stay here. The air conditioning is always cold. Staff is very pleasant to me. Very convenient location.
- 3/5
Front desk staff was great!
- 4/5
No
- 5/5
It was quick, but very nice as usual. I always enjoy staying here. Everyone is always very friendly.
- 4/5
Thanks
- 5/5
I am satisfied with my experience and stay at Fairfield Inn and Suites by Marriott.
- 5/5
Friendly staff
- 2/5
I am sensitive to temperature. 1st room did not have working thermostat. Front desk kindly transferred me to a 2nd room that did not have working thermostat, either. I addressed it and he advised me I should leave the hotel because the hotel isn't responsible for maintaining a working thermostat and he has no record of which rooms have a working thermostat and cannot help me. Not the front desk fault, but it was a negative interaction since he told me to leave the hotel and that made me uncomfortable.
- 3/5
We stayed here for a local ball tournament. The pillows need to be regular size and the beds could be more comfortable. Everything else was perfect for the stay we needed. It was close to our tournament facility, shopping, & entertainment.
- 5/5
The staff was very helpful and magnificent.
- 5/5
Comfortable room and decent breakfast. This chain of hotels is one of the better ones.
- 5/5
The staff was amazing and the facility is very nice!
- 5/5
great
- 2/5
Our room was very dirty along with the bathroom. Both drains in the sink and the tub were clogged. Very unhappy with the cleanliness.
- 1/5
Found a bed bug, but refused to admit and refund.
- 4/5
Nice quiet location.
- 3/5
room was humid and felt musty almost. was fine for the price and convenience
- 3/5
.
- 5/5
convenient and walkable
- 5/5
Good hotel AC worked. The kitchen was cleaning. The bathrooms were clean and a quiet little area on Peachtree industrial
- 4/5
IWe had a very nice stay. The staff were accomodating. It was very clean and there were nice appointments in the room. It was very comfortable. The breakfast was good enough. The staff was very accomodating and interested in pleasing their customers.
- 3/5
All night I heard the sounds of people running and jumping from the floor above me, turns out there was a cheer leading team staying at the facility. Hope they did well
- 2/5
The property needs major upgrades. Seems like the company neglects the property
- 4/5
Very friendly staff at check in. Door key didn’t work the first time but was quickly corrected. Normal breakfast offered but was out of coffee so we didn’t stay.
- 2/5
The staff are very friendly and welcoming. The hotel itself is run down and not what I expected for a Marriott brand. The walls and floors are very thin and you can hear EVERYTHING. There were very sleepless nights because of this. No hot water. Towels need to be recycled as they are rough and overused.
- 5/5
Great customer service. The studio King room was nice and clean
- 1/5
I booked the room through Expedia and paid for standard king bed room, they give me accessible room and I told them , I’m not comfortable in this room , they said that’s what they have cable , even was Tuesday middle of week and empty hotel . When they changed the room , they gave me room with 2 twins bed next to utility room and ice machine room with too much noise , I left the room and get another room at another hotel
- 1/5
Book here if you want to get interrupted before the 12pm check out by knocks at 11am! Also if you love roaches this is the place for you. Brittany was great!! The only saving grace. The sheets also are rougher than gravel
- 4/5
Nice , clean room
- 2/5
We reported a clogged bathroom sink and it was never addressed plus they don't make up rooms and replace toerls