Residence Inn Sunnyvale Silicon Valley I
About Residence Inn Sunnyvale Silicon Valley I
Residence Inn Sunnyvale Silicon Valley I has a shared lounge, barbecue facilities and a sun terrace with swimming pool and buffet breakfast in Sunnyvale. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. Private parking is available on site. The rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. All guest rooms will provide guests with a desk and a coffee machine. A business center and vending machines with snacks and drinks are available on site at Residence Inn Sunnyvale Silicon Valley I. Shoreline Amphitheatre is 6.8 miles from the accommodation, while San Jose Convention Center is 8.2 miles from the property. Norman Y. Mineta San Jose International Airport is 3.1 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
Guests generally have a positive experience at this hotel, appreciating the cleanliness, comfortable rooms, and helpful staff. However, some guests express dissatisfaction with hidden fees, particularly for parking, and a few mention issues with noise and maintenance.
- Clean and comfortable rooms
- Helpful and friendly staff
- Hidden fees, particularly for parking
- Noise and maintenance issues in some rooms
- 5/5
My family really love this place!
- 5/5
clean rooms
- 3/5
The property has two sides-one sides is fine bit the other side is right on the other side of the 101 freeway. Could not sleep well as you can hear freeway traffic all night long. Breakfaat was decent.
- 5/5
Iffy hot water!
- 5/5
Very convenient
- 1/5
Nothing to report publicly
- 5/5
This location is amazing and clean. Very good breakfast.
- 5/5
The breakfast is amazing. They have a little bit of everything for everyone. Picky eaters to vegetarian. The coffee is good but there is a Starbucks not to far. Its a good location because its not far from many people if you wanted something different.
- 2/5
Rooms were clean the ladies do really clean good. But the person in charge of maintenance must not be doing too good. We had to change room twice. Our first room had a ceiling in the bathroom that was leaking dripping and was beginning to run from the tile to the carpet down from the room on the second floor. Our second room was exactly the same and the carpet was wet. Our third room was good. Cleaning ladies do clean good but the leaking ceiling issues made it bad.
- 4/5
The room was very clean and well maintained. We especially appreciated the spacious kitchen, which made our stay much more convenient. The breakfast had a great variety of options. Unfortunately, I had a very disappointing experience with billing. Although I only stayed for one night, the hotel charged my credit card three additional times for reasons that were never explained. The overcharges totaled several thousand dollars, and I had to contact my credit card company, dispute the charges, and even replace my card. This caused a significant amount of stress and inconvenience.
- 5/5
Exceptional
- 5/5
It was a great stay
- 5/5
Our stay was great! The pool was small but warm and not too deep. It was private and had restrooms nearby. The rooms are spacious and have a full kitchen. Everything was great. Even parking was right outside of our patio door. The breakfast was also great, and everyone was very polite. Will definitely stay again.
- 4/5
.
- 4/5
It's a good option for the area and staff are helpful. However, there is a newer policy with parking charging $19 PER DAY and you have to download a specific app to use it which charges another $2 per day to use. All of this, but signs stating no responsibility or liability if your car is broken into...so what is the $21 charge per day for? The hotel has plenty of parking spaces open, its not like this is a high value parking area. So always factor that in when you are considering the price of a stay per night.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
super clean, nice , generous free breakfast. Cooking stove No thing that i dislike
- 4/5
Good comfortable suite with all needed amenities - cooking range, microwave, full size fridge, TV, couch etc. Got a feel of a furnished studio. Breakfast was good. Facility was clean, and the staff were friendly Parking is not free in the property. This did not show up explicitly in the booking site as well.
- 4/5
Good comfortable suite with all needed amenities - cooking range, microwave, full size fridge, TV, couch etc. Got a feel of a furnished studio. Breakfast was good. Facility was clean, and the staff were friendly Parking is not free in the property. This did not show up explicitly in the booking site as well.
- 5/5
Very clean and breakfast was good , front desk staff very nice
- 5/5
Nice lobbyists
- 5/5
Exceptional
- 4/5
Breakfast was good, good variety. Check-in was fast. Have stayed here a few times.
- 5/5
Clean room, friendly staff, love staying here when I’m in town.
- 5/5
Whoa
- 5/5
Wow Whoa
- 5/5
The area was nice and felt safe. The rooms were really big, clean, and comfortable! Loved the included breakfast! Definitely would stay there again!
- 5/5
The area was nice and felt safe. The rooms were really big, clean, and comfortable! Loved the included breakfast! Definitely would stay there again!
- 5/5
Clean room
- 5/5
Prices are definitely high during weekday.
- 5/5
Tatse breakfast in the morning. Scrambled eggs. Various bagels and bread/ waffle maker/ assorted drinks/ steamed veggie/ room was nice clean studio/ living room/ full kitchen with refrigerator/ dishwasher. Nice and safe
- 4/5
Very good
- 5/5
Very clean, orderly and respectful staff. Had an issue regarding check in and they treated it as a priority w/no fuss. Rooms are nice, well furnished as well as clean. Breakfast is nice as well!
- 5/5
kitchen have everything needed to cook, the suiet was perfect for my family
- 4/5
Clean and quiet and comfortable Service fee on paying for parking
- 4/5
Clean and quiet and comfortable Service fee on paying for parking
- 5/5
Great receptionists!
- 5/5
I love how kind and approachable their staff are.
- 3/5
The property was spacious and had some nice outdoor areas in which to gather and explore. The rooms themselves, while they had everything you would need, they were a little janky and outdated. They did offer breakfast which was a welcome plus.
- 5/5
Amazing
- 2/5
The room needs upgrading. The carpet in the room was dirty. And this location charges $19.99 per night to have a parking spot. Very expensive . Parking should be free for all guests. Very disappointed.
- 5/5
Amazing breakfast, room clean,
- 2/5
We were here a couple weeks ago. We got complimentary parking. This time we were charged an extra $19 a day. I was surprised. We stayed 2 nights. Got there late on Friday and left early on Sunday. Technically we were not parked there 2 full days. We arrived and were put upstairs in room 121 right next to freeway. We heard traffic all night, all morning. We unloaded everything and upon entering bathroom, we noticed black little pellets/droppings. We moved to a different room the next morning. Had to pack everythibg back up...move car...get another key, etc. It was inconvenient and a lot of work. All else was fine.
- 0.5/5
Bad
- 5/5
Staff were really nice and helpful and friendly. Room is spacious and comfortable
- 5/5
Exceptional
- 5/5
Clean, nice staff, very comfortable for family travel stay
- 5/5
Room was clean and spacious. Breakfast had lots of options and plenty of it. Overall extremely please
- 5/5
Garbage disposal didn’t work on Easter weekend when I needed it but other than that the hotel was clean. I was suprised that they had Indian food at the breakfast bar but it’s in step with the area which is nice. Full breakfast was pretty decent
- 4.5/5
Two room suite with kitchen was spacious. Breakfast was good with plenty of options. Room reaked of MJ causing me to have an allergy attack the whole stay, so I wasn't able to fully enjoy it. The room was also close to the freeway side so it was loud all night.
- 4.5/5
Two room suite with kitchen was spacious. Breakfast was good with plenty of options. Room reaked of MJ causing me to have an allergy attack the whole stay, so I wasn't able to fully enjoy it. The room was also close to the freeway side so it was loud all night.
- 3/5
Kind of inadequate description on property amenities. Expedia shows “self parking available” but you have to pay for parking fees unless you see more details.
- 3.5/5
Not super clean, older, felt more like an apartment complex than hotel.
- 3.5/5
Had a bed to sleep on. Not super clean, older, felt more like an apartment complex than hotel.
- 5/5
Clean, nice staff, amazing breakfast.
- 5/5
This is our third stay here and we’re always satisfied with our stay. Staff is friendly, rooms are clean, and the complimentary breakfast is great!!
- 1/5
It is sad that my kids left 150 pack of their easter eggs in the hotel room at checkout. Called to get them and was told they found a 12 pack of empty plastic eggs which i did not purchase. The supposed found eggs were not purchased by me. So the staff switched the packages and kept 150 of my childrens Easter eggs.
- 5/5
The room was spacious clean and fit for a family of 4 possibly more if you needed! I loved the breakfast it was very accommodating for all. Very happy with the service and the food we’re definitely staying here again also the price was very reasonable for the area! I would recommend going there for your trips!
- 4/5
Rooms were clean, busy breakfast with more selections than usual. Parking lot had soooo much room unsure why $24 a day additional parking fee was necessary. Instead of requiring that you download yet another app and put card info in, why not add it to the hotel bill? This site is in a business park with little around, there were no other parking lots around so it made no sense. It might be perceived better to charge for breakfast than parking. At the very least, avoid having customers share their personal info with yet another entity
- 4/5
Parking should be free
- 5/5
The property is very quiet, nice and clean. Rooms were clean. I stayed in a penthouse suite. I loved the full kitchen with microwave, oven, dishwasher and full size refrigerator. Sink with garbage disposal. Plenty of parking. Location is in a great area without a lot of traffic. It is close to California’s Great America and Levi’s stadium. I stayed in a penthouse suite. A couple of steps on the stairs and the floor in the loft were squeaky. Two of the three windows I would not open because there weren’t any screens on the window.
- 4.5/5
Room very clean, bathrooms was clean, the room had enough space for our group.Breakfast great. Parking was close to room The tv remotes. I couldn’t locate them, ended finding one the ground and the other between the bed and nightstand. Main bathroom toilet had a loose flush button. Also gave me a warning ticket for parking on property without being registered which I did when I checked in. Both room keys didn’t work the next day. No window screen on living room window. Could be a safety hazard.
- 5/5
The property is very quiet, nice and clean. Rooms were clean. I stayed in a penthouse suite. I loved the full kitchen with microwave, oven, dishwasher and full size refrigerator. Sink with garbage disposal. Plenty of parking. Location is in a great area without a lot of traffic. It is close to California’s Great America and Levi’s stadium. I stayed in a penthouse suite. A couple of steps on the stairs and the floor in the loft were squeaky. Two of the three windows I would not open because there weren’t any screens on the window.
- 4.5/5
Room very clean, bathrooms was clean, the room had enough space for our group.Breakfast great. Parking was close to room The tv remotes. I couldn’t locate them, ended finding one the ground and the other between the bed and nightstand. Main bathroom toilet had a loose flush button. Also gave me a warning ticket for parking on property without being registered which I did when I checked in. Both room keys didn’t work the next day. No window screen on living room window. Could be a safety hazard.
- 5/5
The first room they gave me wasnt clean but they end up giving me free parking . The staff that help me was very helpful and pretty too . Breakfast had a great selection of food and food was fresh.
- 5/5
It was a great Inn to stay in but be aware of the parking. I was charged to an extra day that I didn’t use.
- 5/5
It was great I love it Great
- 5/5
It was great I love it Great
- 1/5
Spiders in the room had to clean the kitchen before using it all the walk ways had tree needles that tracked into you room wouldn't stay there again
- 4/5
Good breakfast
- 3/5
Staff are always great. Bed is comfortable. Our toilet made an annoying noise the whole time (sounded like a plumbing issue) and there were two different color lights (blue and warm) in the kitchen, which was weird. Lights also randomly flickered.
- 5/5
The property was clean, spacious, and well kept. Staff was friendly. Breakfast was wonderful. They had a variety of everything! We had a wonderful stay.
- 5/5
Room and facility may appear old and outdated but its very clean with full kitchen and close stores and restaurants
- 3/5
- 5/5
It was great. Close to convention center(5 min or so)
- 5/5
The AC was good in my room
- 4.5/5
The shower head $20 parking fee
- 4.5/5
$20 parking fee
- 3/5
Mark offered great customer service. Not the other lady.
- 5/5
Exceptional
- 5/5
Spacious room, clean. Friendly staff. Despite this place being near the freeway it was a good nights rest. Good breakfast variety.
- 4/5
Booked the 2bdr for 1- night because it was spacious and offered free parking. When I checked in I had to pay $19 a night for parking. Apparently they started charging for parking after I booked my stay. Property is clean, spacious and quiet. Breakfast was adequate but didn’t offer much beyond the basic essentials. No elevators.
- 5/5
Everything was absolutely perfect,this is my third time staying here and it is now my go to destination when I'm in town.
- 5/5
Everything was excellent
- 5/5
Great breakfast
- 3/5
Ive been using Residence inn for many years and the property and rooms remain thecsame but cost goes up. Its an adequate establishment that meets my needs for a place to sleep.
- 5/5
Love it!
- 4/5
The staff was nice . The rooms were really nice with their own kitchen area . And the breakfast was Awsome ! I didn’t like the fact that you have to pay for parking , i wasn’t expecting that . But our stay was pleasant
- 4/5
The staff was nice . The rooms were really nice with their own kitchen area . And the breakfast was Awsome ! I didn’t like the fact that you have to pay for parking , i wasn’t expecting that . But our stay was pleasant
- 5/5
Great room, location and staff 👍
- 5/5
Great room, location and staff 👍
- 2/5
I would not recommend this hotel if you want a place to stay that is relaxing. You have to pay to park at this hotel even though the parking lot is virtually empty. The hotel is next to the freeway so you hear cars racing all night. Due to the room not being soundproof, we also heard our neighbors arguing in the morning. The door doesn’t take up all the open space of the frame, so it lets in light in the morning. Staff was nice and the room was clean, but the quality of the hotel does not make its price worth it.
- 2/5
I would not recommend this hotel if you want a place to stay that is relaxing. You have to pay to park at this hotel even though the parking lot is virtually empty. The hotel is next to the freeway so you hear cars racing all night. Due to the room not being soundproof, we also heard our neighbors arguing in the morning. The door doesn’t take up all the open space of the frame, so it lets in light in the morning. Staff was nice and the room was clean, but the quality of the hotel does not make its price worth it.
- 4/5
The room was spacious and lovely, and the front desk staff was very friendly. Unfortunately, the breakfast area was insanely crowded—it was so bad that we couldn't even find a place to sit.
- 4/5
The room was spacious and lovely, and the front desk staff was very friendly. Unfortunately, the breakfast area was insanely crowded—it was so bad that we couldn't even find a place to sit.
- 5/5
I never stay anywhere else. This room has everything I need.
- 5/5
I never stay anywhere else. This room has everything I need.
- 5/5
Great
- 5/5
They allowed me and my daughter to check in early. EXCELLENT breakfast and very nice room.
- 5/5
Great room
- 5/5
Great room
- 2.5/5
Location Sofa bed was too close to TV. It had to be moved back restricting access to bathroom. Also it was very heavy and diff to move
- 4.5/5
Excellent price for a suite which was very clean. The breakfast was very good with wide food selection. Nothing
- 5/5
Perfect!
- 5/5
Perfect!
- 5/5
Clean room
- 5/5
Clean room
- 2/5
Nice staff and pretty property One of the mattress’s were stained and had crumbs of old food on it and the other bed was sunken in on one side and was very uncomfortable to sleep on with my 2 month old
- 5/5
Breakfast was great. Other guests not so much, but that’s nothing the facility can control. Maybe a more organized approached to breakfast.
- 2/5
First time booking a penthouse and we’re extremely disappointed Check in was late.
- 5/5
Having to pay for parking was ridiculous.
- 3/5
I loved the price and proximity to Levi Stad I didn't like the breakfast hours it should have a least been from 8am til 10am. I didn't like that the kitchen was so close to the bedroom and sofa. I've felt closed inland crammed for a family of Four.
- 5/5
We love this place. Spacious two bedrooms give us the opportunity to get a good nights rest.
- 5/5
We love this place. Spacious two bedrooms give us the opportunity to get a good nights rest.
- 5/5
Great area.. clean room
- 5/5
Great area.. clean room
- 5/5
Clean room.
- 5/5
Clean room.
- 5/5
Good
- 5/5
Good
- 5/5
The breakfast was fresh and staff was friendly
- 5/5
The breakfast was fresh and staff was friendly
- 5/5
The room was great. Thank you!
- 5/5
The room was great. Thank you!
- 2/5
It's the first time that I am in a ground floor room close to the highway and the noise was awful. Not only from the road which was constant, but also from the room above as you can hear the floor cracking when walking.
- 5/5
Yes
- 5/5
Yes
- 4/5
Room was clean studios little small if your planning to use sofa bed other than that it was a good place to stay.
- 4/5
Room was clean studios little small if your planning to use sofa bed other than that it was a good place to stay.
- 5/5
Clean room spacious, amazing breakfast, quiet and accommodating
- 5/5
Clean room spacious, amazing breakfast, quiet and accommodating
- 4/5
Room. Staff and breakfast was good
- 4/5
Room. Staff and breakfast was good
- 1/5
We woke up in the morning to a leaking roof. The whole kitchen floor was wet. I slipped and grab the counter so I wouldn’t fall. I requested a refund but haven’t heard anything back. I spoke with Silvia who was at the front desk at the time. I am requesting a refund.
- 1/5
We woke up in the morning to a leaking roof. The whole kitchen floor was wet. I slipped and grab the counter so I wouldn’t fall. I requested a refund but haven’t heard anything back. I spoke with Silvia who was at the front desk at the time. I am requesting a refund.
- 5/5
Clean room Only big deal was having to pay for parking (why) it’s not a casino. Other than that ok.breakfast great plus
- 5/5
Clean room Only big deal was having to pay for parking (why) it’s not a casino. Other than that ok.breakfast great plus
- 3/5
It was acceptable. Not much parking, so lots of walking involved. Night attendant was grumpy but overall not a huge issue. Room was clean and had good amenities, would stay again in a pinch.
- 3/5
It was acceptable. Not much parking, so lots of walking involved. Night attendant was grumpy but overall not a huge issue. Room was clean and had good amenities, would stay again in a pinch.
- 5/5
Great
- 5/5
Great
- 5/5
Clean comfortable spacious room. Super nice staff. Happy they had a fitness room.
- 5/5
Clean comfortable spacious room. Super nice staff. Happy they had a fitness room.
- 3/5
Room was great. Breakfast was decent, with variety every morning only issue i had was they charge 20 dollars a day for parking. Never had I heard of this anywhere else I've stayed.
- 3/5
Room was great. Breakfast was decent, with variety every morning only issue i had was they charge 20 dollars a day for parking. Never had I heard of this anywhere else I've stayed.
- 5/5
The staff were very helpful and friendly! The free breakfast was very nice to have. The room was clean and matched the description. However I did find that some of the towels and bedsheets had some few small debris/hair on them though.
- 5/5
The staff were very helpful and friendly! The free breakfast was very nice to have. The room was clean and matched the description. However I did find that some of the towels and bedsheets had some few small debris/hair on them though.
- 5/5
The staff was very nice and friendly. The breakfast had tons of options. The room was clean and spacious. Its an older property and nect to a freeway so some noise during the night but overall great for the price.
- 5/5
The staff was very nice and friendly. The breakfast had tons of options. The room was clean and spacious. Its an older property and nect to a freeway so some noise during the night but overall great for the price.
- 5/5
Yes
- 5/5
Yes
- 5/5
Priscilla was helpful in resolving room issue. Breakfast was complete and really good.
- 5/5
Priscilla was helpful in resolving room issue. Breakfast was complete and really good.
- 2/5
Our water stopped working during our stay and came out yellow when turned on. The beds were very small and uncomfortable. But our stay was affordable and breakfast was okay.
- 2/5
Our water stopped working during our stay and came out yellow when turned on. The beds were very small and uncomfortable. But our stay was affordable and breakfast was okay.
- 3/5
The breakfast was not as good as the other residence inn on Stuart in Sunnyvale & it was catered to Indian people also they have no flavored creamer like the other one. The Tv in the room kept glitching so we couldn't watch it.
- 3/5
The breakfast was not as good as the other residence inn on Stuart in Sunnyvale & it was catered to Indian people also they have no flavored creamer like the other one. The Tv in the room kept glitching so we couldn't watch it.
- 5/5
Was clean
- 5/5
Was clean
- 5/5
K
- 5/5
K
- 5/5
Staff was amazing Just that we were upstairs but that’s just the way it goes sometimes you can’t choose upstairs downstairs just because it’s no fault of the property at all
- 4.5/5
Good location. Studio had everything that we needed. Breakfast was good although the waffle station got a bit manic with kids making their waffles, but they were enjoying themselves! I know that it’s pet friendly but having a full size greyhound in a very busy breakfast room just wasn’t right! Only service dogs should be permitted. This made having breakfast a bit uncomfortable.
- 4/5
It’s a nice and clean property I can hear the AC unit turning on and the humming in my room, it went on 3 times that night
- 4/5
Yes. It was great!
- 4/5
Yes. It was great!
- 4/5
Large, clean rooms. Near mall. Allows free late check out of 12pm.
- 4/5
Large, clean rooms. Near mall. Allows free late check out of 12pm.
- 5/5
Nice room and very spacious
- 5/5
Nice room and very spacious
- 1/5
They overbooked the hotel and did not have any accommodation for me and basically told me to take a hike
- 1/5
They overbooked the hotel and did not have any accommodation for me and basically told me to take a hike
- 5/5
Excellent
- 5/5
Excellent
- 4/5
The room was clean but the outdoor area could use some regular cleaning. The walkway to our room and the stairs were full of leaves and grit. There was even a used Q-Tip on the stairs. Breakfast was very good but we must have arrived at peak time because we had to ask for more food to be put out. The one employee was working very hard but it was too much for one.
- 4/5
The room was clean but the outdoor area could use some regular cleaning. The walkway to our room and the stairs were full of leaves and grit. There was even a used Q-Tip on the stairs. Breakfast was very good but we must have arrived at peak time because we had to ask for more food to be put out. The one employee was working very hard but it was too much for one.
- 5/5
Nice play to stay with family. Good and responsive staff
- 5/5
Nice play to stay with family. Good and responsive staff
- 5/5
It was in a nice location, also pretty peaceful.
- 4/5
My only small complaint would be the pillows; they could be more comfortable. Other than that, everything was wonderful, and I would definitely stay here again and recommend it to others.
- 4/5
My only small complaint would be the pillows; they could be more comfortable. Other than that, everything was wonderful, and I would definitely stay here again and recommend it to others.
- 5/5
This is the best place for relaxing !
- 5/5
This is the best place for relaxing !
- 2/5
The walls of the kitchen it has stains of food. The toilet had urine stains on the stall.
- 2/5
The walls of the kitchen it has stains of food. The toilet had urine stains on the stall.
- 5/5
Great
- 5/5
Great
- 5/5
Love this place! Great stay each time, lovely friendly staff with excellent customer service.
- 5/5
Love this place! Great stay each time, lovely friendly staff with excellent customer service.
- 5/5
Great value for money - all around
- 5/5
Great value for money - all around
- 4/5
Food was great.
- 4/5
Food was great.
- 3/5
No hair conditioner, also when the room was cleaned.As I was there a week, no replacement of makeup remover or lotion?And as a member, I should have received at least water which I did not get..
- 3/5
No hair conditioner, also when the room was cleaned.As I was there a week, no replacement of makeup remover or lotion?And as a member, I should have received at least water which I did not get..
- 5/5
Clean room,pleasant staff, pretty Xmas tree,
- 5/5
Clean room,pleasant staff, pretty Xmas tree,
- 5/5
beautiful clean room ! staff was extremely nice.
- 5/5
beautiful clean room ! staff was extremely nice.
- 3/5
I can never understand why people should pay for parking when they are booked at a hotel. This is a ridiculous fee. If removed, I would give it a 4 star. The side where the suite area is at is very loud next to road. Hear cars all night. Breakfast was good. Suite was roomy and good for kids. Pillow and blankets were also nice to sleep on. Mattress could be changed: it’s old and not comfortable.
- 3/5
I can never understand why people should pay for parking when they are booked at a hotel. This is a ridiculous fee. If removed, I would give it a 4 star. The side where the suite area is at is very loud next to road. Hear cars all night. Breakfast was good. Suite was roomy and good for kids. Pillow and blankets were also nice to sleep on. Mattress could be changed: it’s old and not comfortable.
- 5/5
Nothing at all bad to say just need more trash cans I couldn’t find none but could have been me. And paying to park that sucks
- 5/5
Nothing at all bad to say just need more trash cans I couldn’t find none but could have been me. And paying to park that sucks
- 5/5
Everything was amazing from the staff to the location.
- 5/5
Everything was amazing from the staff to the location.
- 5/5
Wonderful stay at Residence Inn Sunnyvale. The room was clean and in great condition. The staff were very helpful and communicative. Would highly recommend.
- 5/5
Wonderful stay at Residence Inn Sunnyvale. The room was clean and in great condition. The staff were very helpful and communicative. Would highly recommend.
- 5/5
Great hotel service and clean room.
- 5/5
Great hotel service and clean room.
- 5/5
Amazing stay for the price!
- 5/5
Amazing stay for the price!
- 3/5
Average hotel with good price in expensive area
- 3/5
Average hotel with good price in expensive area
- 4/5
Room was clean
- 4/5
Room was clean
- 5/5
The room was spotless. I slept well. Staff was professional.
- 5/5
The room was spotless. I slept well. Staff was professional.
- 5/5
Staff personal and competent
- 5/5
Staff personal and competent
- 5/5
Rooms were very clean and staff very courteous and helpful.
- 5/5
Great place to stay.
- 5/5
Room was clean. The staff were friendly and welcoming. It was easy check in/out and the breakfast was delicous.
- 5/5
The room was clean and spacious. Nice little kitchen. Staff was courteous and helpful. Breakfast was excellent. Breakfast staff was all over it. Keeping it well stocked and delicious.
- 5/5
Great hotel!!
- 5/5
Excellent
- 5/5
It’s a great choice
- 5/5
The room was clean and the staff was very nice.
- 5/5
Me and my wife came from southern California to take in the 49ers football game. We checked in with ease and was pleasantly surprised with the suite. The price was very affordable for the three nights we stayed. The room was well cleaned. The kitchen provided everything we needed to cook if we needed to. The refrigerator was sizeable with its own icemaker, so no walking to find a icemaker. The shower had very good water pressure and i didnt want to get out. Very relaxing after a day of driving and walking. The queen size bed was very comfortable with plenty of pillows. I would definitely recommend to anyone whos looking for a lower priced and convenient place to stay. Its nothing fancy, but it is warm and welcoming and other than the neighbors above walking in the early morning, it was very quiet.
- 3/5
Staff is always changing the deposit amount. It seems that the less experience they have the more they are willing to give a hard time.
- 3/5
Breakfast was great!
- 5/5
Great
- 5/5
Room was spacious, and clean. Everyone was helpful and kind.
- 2/5
The room was outdated and had a nasty smell. My daughter cried and refused to stay so we left less than 20 mins after checkin.
- 1/5
Slow or no internet access, I think they forgot to put the lights in the room, it’s dark af!!!
- 5/5
Good breakfast.
- 5/5
Good
- 5/5
Clean and frendly staff.
- 2/5
Cons: The hotel felt outdated, and the breakfast service was disorganized and disappointing.
- 5/5
From check in to check out, everything was great. The staff was welcoming and helpful, the room was great with a beautiful view of the pond and ducks, the breakfast had a great variety and for us the location was perfect.
- 5/5
Staff was very helpful and breakfast was delicious.
- 5/5
Excellent
- 5/5
Room was clean. Easy check in. Great breakfast
- 5/5
Yo estuve una noche. El desayuno estuvo bien.
- 5/5
Great visit to SJ and would return here again. Breakfast was busy and the set up is a strange “L” like dining which could get crowded but overall, not bad enough that I wouldn’t return.
- 5/5
It was nice and clean. Would definitely stay here again. It was close to Levi stadium
- 5/5
Close to Levi Stadium would stay here again
- 5/5
Everything was legit
- 1/5
The front desk staff on 10/19/25 was terrible. They kept informing clients to return at a later time or wait in the lobby while they had other desk sign in. They were checking in guest who just arrived instead of helping guest who had been waiting for a long period of time. The staff had no accountability and kept blaming each other and advised this was at the request of their manager. One guy was an older white male and the other was a younger female Hispanic. Thanks for upsetting everyone due to your lack of competence.
- 5/5
Me and my family loved this place
- 5/5
It is a cute, quiet property. It's not far from anywhere we went, but It feels tucked back and secluded. Staff was friendly, check in easy, room was clean. We were in town for a football game, so breakfast was packed, but everything stayed full until the end. The pool looked inviting, unfortunately I didn't have time in my schedule to take a dip. I don't have any negative take aways at all. I highly recommend.
- 5/5
The studio was spacious and clean. Breakfast was with lots of options. Didn’t expect, although, the $19 parking/night.
- 5/5
Yes
- 2/5
The very high level of road noise from the 101 resulted in very little sleep. The seals on the windows and doors leaked badly - if the sliding door was repaired and seals replaced the noise level would be reduced, and the room might be ok for getting a decent sleep.
- 5/5
Had to pay 20 a night to park so that’s kinda shady
- 5/5
No complaints
- 5/5
One of the best hotels or best hotel I’ve ever stayed at, price was great too! Plus I’ve had really good experience at another Residence Inn as well. Highly recommend, will try to book here again!
- 5/5
It was am
- 5/5
Check in was super easy and staff was amazing. We had a group of 8 couples all with different rooms and when we asked if there was anyway we could all stay near each other, the clerk went above and beyond to put us into the same building ! 10/10 service.
- 5/5
Great
- 5/5
I always stay at expedia properties because they are connected to marriott properties. Expedia has the best rate. I have been using them forever.
- 3/5
The bathroom ceiling leaked water from upstairs and flooded our bath area. We were offered a new room but or busy schedule made it hard for us to make the change. We were happy the covered our parking, and plan to stay here again. But it was just unfortunate.
- 5/5
The facilities were clean. The staff was super friendly and accommodating. The complimentary breakfast was great with many options.
- 5/5
Clean rooms. Really quiet. Family friendly
- 5/5
Clean, updated friendly staff
- 5/5
Great room with a kitchen, spacious, clean, great parking! Complementary breakfast was awesome! My only complaint was that there was no electrical outlet in the bathroom but I was able to make it work.
- 4/5
The hotel suite is spacious. The staff are friendly and very accommodating. The breakfast was pretty decent; they had a variety of options. However, I wouldn’t say this property is family friendly, especially if you get the bi-level suite. We have a toddler so it was challenging with the stairs. Overall, this was a great stay. We would consider staying again in the future.
- 5/5
Great breakfast and helpful staff.
- 4/5
This property is clean recently renovated. parking is charged daily $19. The place is tucked away so it’s quiet. You have place to go for a run or walk. It’s really pleasant and not far from a few great restaurants.
- 5/5
This is the best place to stay when me and my wife come to the 49ers game I love staying here just need to not charge for the parking other then that perfect
- 5/5
Great value!
- 5/5
Very quiet, great space, great for families
- 5/5
Everything was great.
- 1/5
1.) next to freeway and many buildings have traffic noise 2.) the ac systems are very old, very loud, and some not working 3.) the noise from the AC that was outside, was very loud inside. So loud I went outside to see and it was almost the same volume, thus the walls are paper thin. 4.) the noise was so bad, I ended up pulling the mattress off the bed, dragging it to the kitchen, and sleeping on the floor in there. 5.) Having pulled the mattress off the bed, UNFORTUNATELY I saw under the bed. It was the most disgusting thing you can imagine. The box frame, does not allow any vacum under it, so the things under the bed have been collecting for years, and it was more scary than a Saturday night fright movie. Dead bug carcasses and all.
- 5/5
Felt safe
- 5/5
I stayed here for one night to attend a game at Levi’s Stadium. Honestly such a great location, and one of the nicest hotels I’ve stayed in. Especially for the price! I will definitely comeback here in the future when I visit the area.
- 5/5
Family friendly, nice staffs, clean room and located at the center of Si valley.
- 5/5
Breakfast was great. Enough parking spaces. Safe location.
- 4/5
Average hotel. Noisy highway nearby. Great price for the area.
- 5/5
Clean room, quiet area even though close to freeway
- 4/5
I prefer to have a smart TV that has all the online platforms and with compatibility with smartphones
- 5/5
The breakfast was good. I had a difficult time getting up the steps because the elevator was broken. Other than that we had a great time!
- 5/5
Continental Breakfast was awesome
- 5/5
Nice!
- 2/5
Sofa bed looks having black mold spot on the back. The room is beside of housekeeper's storage that is so noisy and annoying. Spider and flying bugs is found in the room. Refrigerator is running very loud. Housekeeper should come every other day according to the note in the room. However, no one ever comes for a 4-day and 3-night stay.
- 5/5
Great
- 5/5
Great
- 2/5
Smelly beds My neighbors snoring woke me up in the middle of night My booking was for 3 days, but I left after 2 days bc the situation wa so bad
- 5/5
Loved the hotel and room. Will definitely be back.
- 5/5
Great staff. Great room. Breakfast was hot and several choices. Great price.
- 5/5
Easy check-in, great breakfast, easy parking, friendly and helpful staff. The room was ready at check-in time, and everything was set and ready to go. Fast check-in and out through their front desk service.
- 5/5
Everything was great except there was food crumbs under the sofa bed when we were pulling out mattress. Sofa needs to be moved back a little to pull out the mattress which is how we realized there was food on the floor.
- 5/5
Good rooms and dining options available around the area. Only thing was that this was our second time staying here and we used the pull out sofa both visits and when moving the couch back to extend the mattress, there was food crumbs that had not been vacuumed from previous guests. Didn’t mention it to them the first time but it happened a second time. Vacuum needs to be done all around the room thoroughly.
- 5/5
Very clean, nice room, excellent, friendly service and awesome breakfast!
- 5/5
Loft suite was very accommodating for us, cleaning staff Great! On premise Breakfast very Good with great seating.
- 5/5
By far one of the best rooms i have ever booked, the room cleanliness, the kitchen blew me away. Im lost for words really just an amazing area would 100% recommend
- 2/5
Went for concert terrible slow checking into room line out the door people had to get ready in bathrooms and their vehicles
- 5/5
Near stadium and has many food options close by.
- 5/5
The rooms clean and spacious. Everything we needed was there & their free breakfast was not bad at all. We will definitely be recommending this location and we will be back.
- 3/5
Inside the room was good except for the HVAC. The air was not filtered and there were large amounts of dust in and around the furnace/AC unit itself. So we left it turned off the whole time. There was also an extremely large amount of dust built up on and behind the curtains. The only other negative was the fact that even though we were paying guests, we still had to pay $19 per day to park our vehicle on the property.
- 4/5
Just keep in mind if you are going to a Levi’s stadium event they will not allow early check in. I understand not every place can accommodate but in the app it offers it, they still would not allow it. Would have been nice to know sooner. Carpets could used some deep cleaning.
- 5/5
Great stay!
- 4/5
Room smelled like smoke…thinking it was the prior group who stayed there.
- 5/5
Really nice, it’s was better than expected especially for the price
- 5/5
Very clean. Almost like having a condo/apt
- 4/5
Very convenient area
- 2/5
Ride front desk and terrible check-in.
- 4/5
Perfect rooms for a night at a concert - kitchen, comfortable bed, sofa bed for extra sleepers, great bfast in the morning. We backed to the freeway and couldn’t hear any traffic noise. Just what we needed!
- 4/5
Room condition nneds to have some maintenance. Breakfast menu was slightly changed during my 4-nights stay there.
- 5/5
Everything was great here
- 5/5
Amazing variety of breakfast foods and beverages.
- 5/5
This was a great and easy option for when there is an event at the Levi Stadium
- 4/5
Sylvia needs more training. When I went to checkout, She asked me how was my stay. I replied very good. She goes “thank god” with a weird face. Out of nowhere, She also asked me where I was from. One more thing about Sylvia. When I called the room service number from my room early in the morning to find out the time for the breakfast, she didn’t answer with good morning. Here is a good thing though. We love the room for the price. Thank you.
- 5/5
Clean and quiet room. Friendly front desk staff.
- 5/5
Excellent
- 5/5
Nice room for our group
- 5/5
Will be back
- 5/5
An amazing property. Clean and spacious rooms that is surrounded by a nice walkable area filled with beautiful landscaping. Highly recommended.
- 5/5
Grounds need cleaning up.
- 5/5
Best hotel I’ve been to. Staff was amazing, room was amazing and felt so homely. Continental breakfast was an A+. Highly recommend!
- 5/5
Ms Truong was a wonderful receiptionist!
- 4/5
Very clean. We expected parking to be included and were disappointed.
- 5/5
Great day. Great location in loved the room
- 5/5
Spacious
- 5/5
Many available parking and Check out at noon was nice, instead all other hotels is 11am. Room is little noisy, because highway is nearby.
- 5/5
Everything was great I especially like the fact that I can cook in my riom
- 5/5
Staff was very accommodating and helpful. Breakfast was nice, area was quiet and safe. Our room was a little noisy only because it was facing the freeway but overall it was very nice.
- 5/5
Amazing time! We will be back
- 5/5
Great to get to Levi's.
- 4/5
Too much noise from maintenance all day
- 5/5
Great room and facility
- 5/5
Very clean
- 4/5
The hotel room is clean and the check in was easy. The studio room has full kitchen and has everything you need to cook. Complementary breakfast buffet was alright and available self parking. It will be nicer if the flooring is wood instead of carpet. It seems like carpet is outdated and need to be replace. Overall the room is very spacious and clean.
- 5/5
A very nice, clean, comfortable suite. Service was amazing. Pool was nice and clean and breakfast was great as well. I will definitely stay here again with my family.
- 5/5
Very nice studio
- 5/5
Staff was extremely friendly upon check in. The room was clean and comfortable. Parking was easy.
- 5/5
Great place for a great price. The beds were very comfortable. Most hotels have hard mattresses and I always wake up with back pain. These mattresses were soft and cozy. I would definitely go back again.
- 5/5
Very easy check in and check out. Super friendly staff.
- 4/5
The accommodations were lovely. The location was safe and secure excellent amenities and the breakfast was delicious. The only setback I have allergies and there was dust all over the unit and on top of the refrigerator and the microwave would not open all the way. Other than that wonderful place management said they will address the issues. I trust them and I would recommend them for a stay with a family or a group of people.
- 5/5
Convient
- 5/5
Spacious, clean, and quiet.
- 5/5
My family absolutely loved this property! The two levels was totally awesome. The bathrooms was very clean and the whole property itself was very nice. I would love to stay in this area again.
- 5/5
The price for what you get is reasonable
- 5/5
This was the perfect spot for quiet relaxation. I loved my cozy room, and the atmosphere of the property was safe and welcoming. I wish I could've stayed longer!
- 5/5
Unkempt surrounding grounds.
- 5/5
We loved our stay at residence inn. It was not our first and won’t be our last!
- 3/5
The rule here says the housekeeping services are applied every other day, but we are skipped. So I have to ask for towels from front desk very late at night.
- 4/5
- 4/5
A nice place to stay.
- 5/5
Nice
- 4/5
Excellent property with a full kitchen. Front desk and Staff were friendly and helpful. Breakfast included was a big time saver especially when visiting with children. The room size could have been a little bigger.. Because the Sofabed would not allow extra walking space at all and very congested. The only surprising thing .. is the final bill included charges for Wifi but also a credit back for that.. I thought the wifi was free and receipt was unwarranted. Overall . would stay again ..
- 5/5
Great breakfast
- 5/5
And it’s like we have a home away from home! Great for family
- 1/5
Horrible
- 5/5
Great location and friendly staff
- 5/5
Very good scrambled eggs