Maple Tree Inn
About Maple Tree Inn
Just 8 miles from Mineta San Jose International Airport. All guest rooms offer free WiFi. A year-round outdoor pool is available. A microwave and small fridge are included in each guest room at the Maple Tree Inn. A spacious work desk and cable TV with pay-per-view channels are also provided. A business center and a fitness center are offered for guest convenience at the Inn Maple Tree. Dry cleaning and laundry services are available. A snack bar and a sun terrace are on site. Guests can enjoy a hospitality reception Monday through Thursday from 17:00 to 18:30 hours. Shoreline Amphitheater is 6 miles away. Upscale shopping and dining at Santana Row and the Winchester Mystery House are within 7 miles of Maple Tree Inn.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
Guests generally have a positive experience at this hotel, appreciating its cleanliness, comfortable beds, and friendly staff. The breakfast is often highlighted as a standout feature. However, some guests have encountered issues with keycards, housekeeping, and noise levels.
- Clean rooms and facilities
- Comfortable beds and friendly staff
- Unreliable keycards
- Inconvenient housekeeping policies
- 2/5
The staff was very kind and welcoming. The area is very nice, with food and shopping options nearby. The rooms are clean and inviting, and the complimentary breakfast was appreciated. The power was off for around 24 hours, and no staff reached out to accommodate or apologize/explain. I get that things like that are unpredictable, but it was a struggle coming home from a concert late at night and having to get ready for bed in the pitch black. There was no hot water during the outage, as well. At check-out, the staff did not mention anything, and the power was still out when we left.
- 5/5
Everything was clean, staff friendly and kind, breakfast was delicious.
- 2/5
If your looking for affordable (cheap) and friendly stop here, if you're looking for a romantic evening or a family vacation experience, do not stop here.
- 2.5/5
Passable
- 4/5
Larger than average mini-fridge. Free breakfast was convenient. Plenty of parking.
- 5/5
Big room, clean, helpful staff and lots of facilities (the laundry room was quite useful for me). There’s even complimentary breakfast! Lots of useful places nearby as well (Safeway for supermarket shopping, In and Out, Subway, and many other places, along with bus stops).
- 4/5
Very good
- 4.5/5
carpet was fraying where it connected to the bathroom.
- 5/5
Everything was amazing
- 3/5
I asked for a clean towels and a cleaning person to clean our room or at least take the trash away(trash can in the bathroom is full) when we left for lunch. When we came back, it was disappointing to see that our room has not been clean. I went to asked for the towels at the front desk and she also gave me a plastic liner for the trash can. We cleaned our bathroom and threw the trash. I hope this will be given attention when the clients ask at least comply. What I asked is not heavy work at all.
- 5/5
.
- 4/5
Room was spacious and clean. Only issue I had was the carpeting at the edge of the door frame was frayed with strands of carpet sticking out (I’m OCD so that’s my issue). Location is very convenient , right opposite In/Out burger and a Safeway 5 min walk away Staff , especially the front desk was friendly, always greeting us with a warm smile and hello
- 3/5
This is nice hotel but it is in some sort of cellular service and Wi-Fi black hole. All three of our phones did not have any ability to use the internet through our cell connections. We had to drive about a half mile away from the property to get internet connection. Maybe this is a Verizon thing but it was terrible. The Wi-Fi offered by the hotel would take up to 20 minutes to connect and be usable. It would randomly kick you off and then it was another 5 to 20 minute wait to reconnect. The rest of the amenities were great for the price point.
- 1/5
At the time of check in, we were informed that they messed up our room with other’s. We were given a smaller size room. Then our room’s bathroom fall off but they don’t have a maintenance person to fix it. This is an overall terrible experience and we will never come back again.
- 5/5
This place was upto date, and I loved that the breakfast started at 6am.
- 4/5
This is a beautiful place to stay. Rooms were clean and roomy for the 3 of us. Breakfast bar had plenty of options. Only issue we had was when we came back from our concert the power was out. It wouldnt have been an issue except we had just bought healthy snacks that needed to be refrigerated and it all spolied. There was no reimbursement or any compensation for the inconvenience. Also since no power, there was no breakfast 😔
- 4/5
Was a very nice stay for me and my friends 👍
- 4.5/5
Superb
- 5/5
Room was clean and had a nice breakfast buffet.
- 5/5
Good price for value. Stayed for WWDC so close by to Apple Park. Aside from a fire alarm (no smoke from I could find) going off while I’ll was sleeping it was a great stay.
- 3/5
Location , but why charge for parking?
- 4/5
She almost makes me walk out the hotel during my check in !!
- 4/5
Staff was very helpful, rooms were clean, and location is convenient. My one issue is with sound isolation: the windows and walls let a lot of noise through.
- 3/5
This place has lost its special place with me! Sad! Will definitely travel way way less here this year!
- 5/5
Since the hotel is located in the hotel zone, it felt safe and comfortable. However, if you want to visit the main tourist attractions, you will need to drive a bit. Overall, the price was very reasonable and offered good value.
- 5/5
Clean room safe location
- 4/5
Breakfast was very good
- 4/5
Very good
- 5/5
The staff both front desk and the kitchen were friendly and helpful! 👍
- 5/5
Great hotel, breakfast is Buffett and worth the money!
- 4/5
really thin walls
- 4.5/5
The Maple Tree Inn had everything. It was a great value. The $10 charge for parking came as a surprise, although perhaps it was mentioned previously in the listings. I would suggest the hotel add the cost of parking charge to the price of the room.
- 3/5
Very noisy place. Room doors slamming at all hours. Bed was too firm. Breakfast buffet was excellent.
- 3/5
The staff was very polite, the price was ok for the zone, this hotel charges for the parking, a new thing for me. The rooms are small but everything is renewed and clean, the breakfast was great with many choices to eat, I recommend this hotel and I would definitely stay in it again.
- 5/5
Very good price for a nice room Breakfast was just okay
- 3/5
Bad Wifi.
- 4.5/5
Superb
- 4.5/5
Cleanliness and hot breakfast
- 4/5
New renovations and super friendly staff.. I’ll go back
- 5/5
Exceptional
- 4/5
Very good
- 3.5/5
Could not get sodas and breakfast was really not great
- 4/5
The hotel was nice. Staff were great. The wi-fi was off and on. Location was ok. Nice pool area and breakfast area.
- 4/5
Solid hotel. Can hear the traffic from the road but the room has a big built in AC fan that you can run for white noise
- 5/5
Excellent
- 3/5
Close to Mountain View, older style property but renovated and upgraded. Swimming pool and hot tub, nice breakfast, lots of available parking.
- 5/5
The hotel breakfast was very fresh delicious. The scambled eggs and potatoes were especially enjoyle. The toasted bread with jam was tasty, and the apple juice was refreshing. It was wonderful way to start the day. Overall, it was vry pleased with the quality of the breakfast and appresiated the attention to detail in the dinning experience.
- 4/5
Very good
- 5/5
This is my go to hotel when I’m in town for personal or business. Staff is friendly. Rooms are always clean. Conveniently located right off the El Camino.
- 1/5
I was not allowed to check in on pretext my same ID that was used two prior times was not valid and money refund was denied, I was denied accommodation at other places due to personal comments of front desk Punjabi two people that I had never seen before, but both kelt claiming they knew me for years, which was weird , when I saw their faces for first time in my life. They denied me refund of my money, or alternate arrangements for another hotel,
- 5/5
It was a good hotel, clean, coffee and fridge in room, good water pressure in shower, good free breakfast (eggs, sausage, potatoes, cereal, padtry, Bagels, make your own pankakes, etc.) in morning. The only thing i noticed is we needed a USB charging station for phones. Furniture was a little beat up but plenty of storage, etc. The $10 parking fee was unexpected.
- 5/5
I enjoyed my stay. There are a couple of restaurants that we were able to walk to, and that was helpful as we didn't have a car.
- 3/5
There was power outage
- 5/5
Fast check in. Friendly staff as well as clean and comfy rooms with great showers n AC.
- 5/5
Also free breakfast which is always freshly made , tasty and actual food not a box cereal and stale pastry like some hotels
- 1/5
Extra charge for parking without my knowledge. I emailed Customer service for refund but they have not contacted me back neither refunded.
- 5/5
Exceptional
- 5/5
My stay was amazing. Loved it !
- 4/5
Room is clean, place is quiet, staff are helpful, good breakfast.
- 5/5
The staff is very friendly and helpful.
- 5/5
Exceptional
- 4/5
I wish they would man the pool a little bit. There were some kids playing a little too rough maybe walking through once in a while will keep people in check since the parents were not. Also the hot tub is out of service. Also, can you remind guest not to let the door slam to the room?
- 4/5
An area to improve would be the WiFi connectivity. Near to zero access.
- 5/5
Exceptional
- 3/5
And there was no one at the front desk to help. We had to get on a flight early in the morning, and needed to sleep unfortunately all our food went bed in the fridge as well. People were leaving left and right, all night slamming doors.. we should have left and move to a hotel lesson on our part lesson learned. But the next morning the staff was NOT nice at all. The issue that I have the most problem with is there was no communication and they said I was a scheduled power outage nothing they can do about thay. Which if that was so they should have put something on peoples doors to let them know atleast, my theory is it wasn't and they also dont have a back up generator. It was a good find but just be prepared. And if a black out happens do yourself a favor and make them put you up at another hotel.
- 5/5
Good
- 5/5
A couple drawbacks: They do charge $10 per day to park And, the nightstand lights are the "old fashioned" lamps, where you have to reach up and turn the small knob. Most places now have the modern nightstands with computer-like switches. Aside from those two things, this place was awesome. You definitely get your monies-worth and more !
- 4/5
Our room looked down at the pool which was calming. Huge bathroom. Automatic doors which left the door open longer than we needed it to be and no way to control it.
- 4/5
Our room looked down at the pool which was calming. Huge bathroom. Automatic doors which left the door open longer than we needed it to be and no way to control it.
- 5/5
Delicious Breakfast! Friendly and Fantastic Staff! Would definitely stay here again! Great Job!!
- 4/5
We had a great stay. We booked a room for a one night stay after going to the BTS concert at the Stanford stadium. The staff that checked us in was very nice and the room looks better in person then in the pictures. Thank you maple tree inn for making my first Concert experience great.
- 5/5
A clean updated hotel, always a good place to stay in Sunnyvale
- 2/5
Hotel was hot and electricity went out and they did not care to give us better service.
- 5/5
Clean room and washroom, breakfast was mid
- 4/5
Very good
- 5/5
Friendly and very helpful staff from check in to housekeeping. Felt safe. Breakfast was very good, many options for different diets. Wonderful place to stay!
- 4.5/5
Superb
- 3/5
They weren’t
- 5/5
Smooth check-in & checkout process, clean room and very good breakfast.
- 1.5/5
It was clean, comfortable, everything started out good There was a power outage and the staff were not helpful or available. I arrived not knowing anything and when I asked what was happening they pointed me to a long unlit hallway with no emergency lighting. I had to find my way to my room in pitch black hallways and poorly lit stairwells with my phone flashlight. In the morning the power was out and I could find no staff downstairs. I once again had to navigate through pitch dark hallways with no lights with my luggage down 3 flights of stairs. There were not even muffins or fruit set out for the breakfast they were supposed to provide. It was right out of a horror movie. The power outage was beyond the hotels control, but the staff response was very disappointing.
- 1.5/5
It was clean, comfortable, everything started out good There was a power outage and the staff were not helpful or available. I arrived not knowing anything and when I asked what was happening they pointed me to a long unlit hallway with no emergency lighting. I had to find my way to my room in pitch black hallways and poorly lit stairwells with my phone flashlight. In the morning the power was out and I could find no staff downstairs. I once again had to navigate through pitch dark hallways with no lights with my luggage down 3 flights of stairs. There were not even muffins or fruit set out for the breakfast they were supposed to provide. It was right out of a horror movie. The power outage was beyond the hotels control, but the staff response was very disappointing.
- 1/5
One 2nd floor so stairs were hard in the dark!! Very poor emergency lighting with none in rooms
- 3/5
Lots of food options nearby Old, dingy, smells weird
- 3/5
Lots of food options nearby Old, dingy, smells weird
- 5/5
Awesome stay
- 1/5
There was power outage that lasted all night and the property doesn’t have generator. They didn’t refund or gave us a discount. I wouldn’t recommend staying in this hotel.
- 1/5
I stayed there over a week ago and they still haven’t returned my deposit. I’ve tried to call them and the phone call won’t go through I’m really upset. I need my money.
- 5/5
Breakfast was very nice, the room was very clean. Overall, a very pleasant experience.
- 3/5
The staff was great,but the electricity went out at 8:00 p.m. and did not return due to severe winds in the area. No hot water for showers. Missed out on the great breakfast also due to the power outage.No fault of the hotel. I'm planning a trip back to this area in a few months and planning to stay at the Maple Tree Inn.
- 5/5
great
- 4/5
The breakfast options were very good, the area was very clean and there was plenty of food.
- 4/5
Very good
- 5/5
Everything was great
- 4.5/5
Nice prompt service this morning to help deal with a maintenance issue. Much appreciated.
- 4.5/5
Nice prompt service this morning to help deal with a maintenance issue. Much appreciated.
- 2.5/5
Breakfast & jacuzzi Beds were not comfortable at all Ada tub n shower was way to small .
- 2.5/5
Breakfast & jacuzzi Beds were not comfortable at all Ada tub n shower was way to small .
- 5/5
The breakfast was great, the room was clean. The staff was very accomodating. I had to extend my stay and they found a room for me. They had a huge event but still found space,
- 4.5/5
Superb
- 5/5
This hotel is great the front desk was very helpful
- 2.5/5
The Staff was friendly. The room was OK. I had to pay for parking when I am staying there. One elevator was out of order. Backdoor key lock wasn't working.
- 2.5/5
I had to pay for parking when I am staying there. One elevator was out of order. Backdoor key lock wasn't working.
- 1/5
Not returning
- 4/5
Clean room, friendly staff. Air conditioning hard to control.
- 5/5
Their breakfast set up is really impressive and the staff is very friendly
- 5/5
Exceptional
- 5/5
The maintenance man helped my daughter set up her computer so she could work on her homework while we sat poolside. Close to restaurants and ice cream.
- 5/5
Exceptional
- 4.5/5
Very Pet-Friendly Excellent value Great breakfast Keurig in-room Walking distance to Marie Calenders; longer walk to In & Out, but do-able. Nothing
- 4.5/5
Very Pet-Friendly Excellent value Great breakfast Keurig in-room Walking distance to Marie Calenders; longer walk to In & Out, but do-able. Nothing
- 4/5
Only complaint is that we had to pay to park our car in their huge parking lot.
- 5/5
Wonderful place to stay with a pet. Comfortable, bed, clean, and efficient friendly staff. Very good breakfast, better than most. Many places to eat, and shop close by.
- 4.5/5
Superb
- 5/5
This is my go-to place every time I need to come down to Sunnyvale. Always welcoming, never a problem.
- 4/5
Excellent (friendly and helpful) staff and great location!! Hotel is a little tired but the bed and bathroom were in great shape.
- 1/5
Only bed. We stayed at Maple Tree Inn a few times and we liked it ,but this time NO. Unpleasant Indian receptionist -she gave us only 1 card for door -was vey inconvenient . Place was smelling like curry . Shower was partially broken . Room was noisy -1st floor . Breakfast did not have waffles , muffins were very little - 1 bike only . Eggs very salty and potatoes vey dry and bowels for cereal very little . We had to pay $10 for parking .
- 1/5
Only bed. We stayed at Maple Tree Inn a few times and we liked it ,but this time NO. Unpleasant Indian receptionist -she gave us only 1 card for door -was vey inconvenient . Place was smelling like curry . Shower was partially broken . Room was noisy -1st floor . Breakfast did not have waffles , muffins were very little - 1 bike only . Eggs very salty and potatoes vey dry and bowels for cereal very little . We had to pay $10 for parking .
- 5/5
Older place but well maintained and nice. Breakfast was OK, nothing to write home about. They charge $10 for parking but still a fair deal overall for the area.
- 5/5
Quality, staff and value make Maple Tree Inn my go to stay when in the area.
- 2.5/5
Passable
- 1/5
Not a good Costomer Cervice
- 4.5/5
Superb
- 5/5
Loved the breakfast!
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
I didn't get a pool room
- 4.5/5
This hotel is my go to stay whenever I am in town for work. The front desk staff is always friendly and helpful especially when it comes to checking in late night. The hotel itself is very quiet with clean rooms and a gorgeous pool. 10/10 I always recommend Maple Tree Inn to anyone looking to stay in the area. The parking sometimes is hard to get in to/ find when the hotel is fully booked but they have recently started a new parking program and it was much easier to find parking both in the evening and late at night.
- 5/5
The Breakfast I didn't get a pool room
- 4.5/5
This hotel is my go to stay whenever I am in town for work. The front desk staff is always friendly and helpful especially when it comes to checking in late night. The hotel itself is very quiet with clean rooms and a gorgeous pool. 10/10 I always recommend Maple Tree Inn to anyone looking to stay in the area. The parking sometimes is hard to get in to/ find when the hotel is fully booked but they have recently started a new parking program and it was much easier to find parking both in the evening and late at night.
- 5/5
The breakfast we had every day was delicious. The staff were all exceptionally friendly. Our room was clean and quiet. We would stay there again for sure.
- 5/5
Great breakfast. Friendly staff.
- 5/5
I drive up to the Bay Area every other month for business and friends. This was my first time at the Maple Tree Inn. Was a very good meld of quality and affordability. I'll definitely keep it on my list for future trips.
- 5/5
Breakfast was good.
- 4/5
Room with 1 Queen bed was a little too small for 2 people.
- 5/5
Exceptional
- 5/5
blackfast is good
- 2.5/5
The room was dated and the furniture was worn. The bed was OK. Breakfast was average and convenient to have. Parking can be limited. Not a hotel with full service.
- 5/5
Friendly staff, excellent room
- 4/5
There is a very noisy fan in the bathroom running from 6 AM to 10 PM. Cannot be turned off. Breakfast is good. The gym should have some more free weights. The bed is comfortable.
- 4/5
clean room. Plenty of parking. Safe area. Well priced.
- 5/5
$10 daily for parking but is worth it as the Expedia room price is very competitive for the area. The breakfast bar includes rice, miso soup, and a pancake machine. The property is well manicured and our room was very clean. It had a shower, not a bathtub. I do not know if they have rooms with tubs.
- 2/5
Update the rooms.
- 4.5/5
Include parking in fees. It’s not exactly Honolulu!
- 5/5
My go to place when in the area. Starting with the excellent staff, the facility/room are clean, above average breakfast, quiet, comfortable bed. There really isn't anything to dislike.
- 5/5
Buff. Bbhhttrdeddfgghhjjj
- 5/5
Bed comfy, room reasonably spacious, breakfast good
- 5/5
I have stayed here on two separate trips to Sunnyvale. I highly recommend Maple Tree Inn. I find the rooms clean, comfortable, and quiet. I enjoy the complimentary breakfast offerings. The coffee is excellent. Having a water bottle filler in the gym is very helpful before heading out for a day of exploring. My only (small) complaint would be that no one from housekeeping visited my room at all during the 5 days I stayed this time. I expected someone to check if the used towels needed to be removed or to empty the garbage. Perhaps there is a policy regarding longer stays. I know I could have requested services, but I decided not to. If I plan another multi-day trip, I will certainly say something.
- 4/5
Nice and clean room. Good breakfast.
- 5/5
Breakfast was excellent with a lot of options to choose from. Attentive and friendly staff.
- 5/5
Great place in the heart of Sunnyvale. For the price, you will not find a better place to stay in the area. The rooms are great, staff was super helpful, and the morning breakfast was awesome. I will definitely stay here again if needed!
- 1/5
The room and service didn’t match what’s advertised, and overall the property feels poorly maintained. Breakfast was completely standard and nothing special. Most concerning is how misleading the online ratings are compared to the actual experience. This place is clearly overpriced for what you get. Would not recommend—there are far better options at this price point.
- 4/5
There's a $10 parking fee per car that I wasn't aware of until the rang it up, when i asked what the $10 charge was for, she replies with it's right here and points to a stand alone document holder with a printed sheet of paper that says as of January of 2026; an additional $10 will be charged. I said you might want to update your advertising since I can't read that when I'm reserving the room,.
- 4/5
Close to restaurants. All walkable.
- 5/5
It checks all the boxes. Great staff, clean, quiet, good breakfast simply all around the best value for the money. It's my go to place here. Brad
- 2.5/5
Bed was very comfortable. Room was clean. Breakfast was good. The hotel overall feels old and a little run down. The first room we were put into smelled like cigarettes and we had to ask to move. The front desk staff did their job but lacked any sense of warmth or welcome.
- 5/5
Very nice. Breakfast was good.
- 5/5
Breakfast was not that great
- 5/5
The menu was good...tho over three days it never changed. The dining area was bright and clean and the food variety was fine.
- 5/5
Very good breakfast, freshly made every morning. I would recommend this hotel.
- 5/5
The breakfast is the best I’ve had from any of the local hotels and motels.
- 1.5/5
The staff was very friendly and accommodating. We’ve stayed at Maple Tree Inn for over 6 years and always loved it, but this visit was disappointing. The new parking fee is frustrating—especially since the lot is uncovered, unsupervised, and still “park at your own risk,” while other nearby hotels offer free parking. The rooms also seem to be going downhill. Our shower didn’t drain well, water pressure was poor, and there was a loud bathroom fan that stayed on past the time we were told it would shut off. Sadly, this experience is making us consider staying elsewhere after many years of loyalty.
- 4/5
The room looked clean. I dont think the fridge was cleaned out because there was someone’s beverage still in the fridge when we forst opened it. Quality control.
- 4/5
It was a nice place to eat
- 5/5
Great place to stay !!
- 4/5
Rooms were clean and comfortable. The staff was friendly and helpful.
- 4/5
The hotel used to offer instant ramen during breakfast and weekday afternoon socials, which was a nice and unique touch—I wish they still had it. One improvement I’d suggest is adding USB outlets in the rooms, as it would make charging devices much more convenient.
- 1/5
I checked in around 9 pm at 4/7 and get the room number 190. The girl with glasses and black hair at the front desk was very rude and didn't even look at me.Later, I wanted to change the room for some reasons, and it was acceptable because the policy was rejected.But I can't even get a reasonable explanation. In the end, I don't know what the reason is. I asked her name, and she said she refused to tell me any information.I think the front desk staff of this hotel has no training at all and is not enthusiastic about this job.I decided to check out immediately half an hour after checking in. EvenI will lose the cost of two nights.If you decide to stay in this hotel, you must be careful of their strange policies. And accept their poor service attitude.this is the worst hotel around Bay Area.
- 1/5
This place has really changed over the last few years. I used to love it. Not as friendly. Definitely not as clean. And there are hackers. DONT do any computer work there. I’ve been hacked twice while staying. Won’t stay there anymore
- 5/5
Always have a great stay here! The jacuzzi is a plus! Breakfast is super and the ladies are so nice.
- 5/5
Clean and great location. Easy check-in. Would recommend!
- 5/5
Great hotel stay. Lots of parking and the pool area is nice. Breakfast was ok. They need more fresh fruit and yogurt choices.
- 5/5
Comfortable clean we’ll taken care of
- 4/5
Excellent staff, breakfast, amenities. Close to stores, malls, eateries. Front desk offers purchase of wine/beer. Loved the staff professional and ready to help. Will return
- 4/5
3rd time we stayed in this inn
- 5/5
Had a great stay! Would come again
- 4.5/5
Great hotel, we enjoyed our stay! Very clean, nice facilities, loved the pool and hot tub! Breakfast was pretty good. Conveniently located (we took Caltrain down from SF, and took a rideshare to fly out of SJC and both worked fine). Would stay again! We had an issue with the travel crib provided where it was not on the lowest setting, so our toddler easily could've climbed out and injured himself. The staff claimed there was no way to change it, but an online search of the same model/type of crib showed there is and there were clearly holes to lower it down, we just did not have tools to do so. We ended up putting a bunch of pillows/blankets next to it in case our toddler tried to climb out, but it was stressful having to worry about his safety on vacation. We purposely booked a place that offered travel cribs so we would not have to lug our Pack & Play. But if you have an older toddler, you may want to bring a P&P! Also, breakfast could've used a wider variety of options (my child is allergic to dairy/milk and my husband is lactose intolerant, so at least one nondairy milk option like soy/oat/almond milk would've been nice, for instance).
- 4/5
Yes
- 5/5
Excellent and professional and beautiful
- 5/5
Good breakfast, free parking, comfortable, quiet room, excellent location. All was great. Appreciate the small touches too, like tea and coffee station, water in the gym.
- 5/5
Great breakfast! Clean property. Excellent staff. A real gem of a place.
- 3/5
Room was quiet though and staff were friendly.
- 5/5
Staff was amazing. Breakfast was delicious.
- 4/5
Friendly staff and great service. Lovely coffee, tea and flavored water station. hot breakfast food was not labelled, would be nice to know what is vegetarian and what is not.
- 4/5
Clean property, rooms a bit outdated.
- 3/5
Expensive ($230 for the night), but clean and sufficient. They charge an additional $10 to park your car overnight. No toiletries but bar soap at the sink and shampoo body wash combo + conditioner.
- 5/5
A $200 room for about $100. Amazing! A little worn in places, but no torn rugs or wallpaper! Staff is great (gladly gave us 1pm checkout). Free breakfast is mid-range (hot, but no custom omelettes?). Pet fee is still only $20, and there are lots of places outside to walk your dog. (Mine loves a 10 minute perimeter journey, which he could easily make 20 minutes!) In-room coffee is Keurig. Bathroom is good-sized; shower is good. The only thing lacking are power outlets. (We bring a power strip nowadays, as this is a shortcoming at many hotels.) The only thing lacking are power outlets. (We bring a power strip nowadays, as this is a shortcoming at many hotels.)
- 5/5
A plus rating all the way around.
- 4/5
Good for the price. Would stay again.
- 5/5
I love how clean it always is and feels like a brand new room. The staff is always friendly and accommodating!The pool and hot tub are always nice, and it’s right on El Camino Real, so easy to get anywhere. I’ve stayed several times with my pup and I love coming back because I know exactly what to expect!! It’s a little bit far from Santa Clara University, but that is expected and worth it as I love staying at Maple Tree!
- 5/5
Very clean hotel with an excellent staff. Breakfast was tasty and simple, miso soup in the morning was a pleasant surprise. Would stay again. Nice location with easy walking access to grocery stores and Indian food.
- 3.5/5
The breakfast was great!
- 4/5
The room was fine the only problem was the $10.00 a day additional parking fee. Where do they think you should park your car if its not at the hotel you are staying at. That is a joke, I've stayed at a lot of hotels without having to pay parking fees. I will NOT stay again.
- 5/5
Notting
- 3/5
Room was OK a bit noisy with kids running around the halls unitl after 9pm. Breakfast a bit skimpy....no English Muffins to toast same eggs and pork sausage for 3 mornings straight. Do have a "magic pancake machine" but no butter only syrup.
- 4/5
Internet was good. Did have pets with us.
- 5/5
I Love that it’s Pet friendly! The staff were all pleasant. And the breakfast as well was perfect!! Love the accessibility to exit the hotel that it had exit doors to the convenience of the guests! 10/10. LOVED EVERYTHING!
- 4/5
Breakfast was good and nice breakfast room Wifi was a bit slow and oddly enough the charge for parking which we were aware of but a bit strange for the location.
- 5/5
I drove in from Phoenix overnight and they allowed an early check-in. Staff was pleasant and helpful. No problems.
- 5/5
The breakfast is the best I’ve had at any of the local hotels.
- 5/5
Always a pleasant stay
- 4/5
They charged $10 parking fee per night. Also they put the double payment in
- 5/5
It was great
- 4/5
Friendly staff, the place is clean but there is a really strong odor, not unpleasant but overwhelming after some time.
- 4/5
Friendly staff, the place is clean but there is a really strong odor, not unpleasant but overwhelming after some time.
- 5/5
The room was beautifully cleaned. Staff was friendly, smiling and courteous all the time. Breakfast staff was also very helpful to provide a tray in order to surprise my wife with breakfast in bed for Valentines Day!!!!
- 5/5
The room was beautifully cleaned. Staff was friendly, smiling and courteous all the time. Breakfast staff was also very helpful to provide a tray in order to surprise my wife with breakfast in bed for Valentines Day!!!!
- 4/5
Staff is very nice, breakfast is good. Beds are small and a little hard.
- 4/5
Staff is very nice, breakfast is good. Beds are small and a little hard.
- 5/5
Clean room, friendly & courteous staffs,
- 5/5
Clean room, friendly & courteous staffs,
- 3/5
To thin. Little better then Motel 6. No need to go back. Great location but there are hundred others better places at the same location.
- 3/5
To thin. Little better then Motel 6. No need to go back. Great location but there are hundred others better places at the same location.
- 5/5
Hotel is clean and nice and the staff is very friendly and conscientious.
- 5/5
Hotel is clean and nice and the staff is very friendly and conscientious.
- 5/5
Yes it always been good
- 5/5
Yes it always been good
- 4/5
Quaint hotel with friendly staff and clean rooms. Their breakfast was very good.
- 4/5
Quaint hotel with friendly staff and clean rooms. Their breakfast was very good.
- 5/5
Nice
- 5/5
Nice
- 3/5
Breakfast was good,
- 3/5
Breakfast was good,
- 4/5
Overall, the stay was pleasant. Although the internet (wifi) was spotty at times.
- 4/5
Overall, the stay was pleasant. Although the internet (wifi) was spotty at times.
- 3/5
Room is clean, good breakfast.
- 3/5
Room is clean, good breakfast.
- 2/5
Staff and room.
- 2/5
Staff and room.
- 5/5
Breakfast
- 5/5
Breakfast
- 4/5
Clean room, but small.
- 4/5
Clean room, but small.
- 5/5
Great staff and breakfast . Rooms are small but comfy . Close to train station , great shopping and restaurants .
- 5/5
Great staff and breakfast . Rooms are small but comfy . Close to train station , great shopping and restaurants .
- 1/5
Es un hotel un poco viejo huelen los pasillos no agradable y la puerta siempre se escucha q la quieren abrir todo lo demás muy bien la atención de recepción muy buena el jacuzzi bien
- 1/5
Es un hotel un poco viejo huelen los pasillos no agradable y la puerta siempre se escucha q la quieren abrir todo lo demás muy bien la atención de recepción muy buena el jacuzzi bien
- 5/5
Clean, great staff, above average continental breakfast.
- 5/5
Clean, great staff, above average continental breakfast.
- 5/5
Very nice
- 5/5
Very nice
- 2/5
The hotel serves continental breakfast, that starts at 6 AM. They have a TV that they turn on at 5:45 AM that is on the wall. The room I was in, shared that adjoining wall and it woke me up at 5:45. I tried to ignore it, but it was too loud. I called the front desk and they said they could not lower the volume, and there was nothing they could do. An absolute horrible experience, and I do not understand how they can justify having that room for customers.
- 2/5
The hotel serves continental breakfast, that starts at 6 AM. They have a TV that they turn on at 5:45 AM that is on the wall. The room I was in, shared that adjoining wall and it woke me up at 5:45. I tried to ignore it, but it was too loud. I called the front desk and they said they could not lower the volume, and there was nothing they could do. An absolute horrible experience, and I do not understand how they can justify having that room for customers.
- 4/5
Clean room, nice staff
- 4/5
Clean room, nice staff
- 2/5
I have been visiting your facility for almost a decade however this time what happened to me after I used your buffet.. 6 hours after I experienced food poisoning in form of diarrhea and vomiting.. while I was 200 mikes away from sunnyvale.. I let it go finally now I’m better BUT I vaguely believe I will ever stay again in you facility never .. good luck to you
- 2/5
I have been visiting your facility for almost a decade however this time what happened to me after I used your buffet.. 6 hours after I experienced food poisoning in form of diarrhea and vomiting.. while I was 200 mikes away from sunnyvale.. I let it go finally now I’m better BUT I vaguely believe I will ever stay again in you facility never .. good luck to you
- 1/5
New owner are not good at all! I don’t think they have the right attitude for this business and especially this hotel! The “sincere hospitality” is no longer there!
- 1/5
New owner are not good at all! I don’t think they have the right attitude for this business and especially this hotel! The “sincere hospitality” is no longer there!
- 3/5
Since the new owners took over this place has lost its “zing”… There is so much weed smell in the corridors at night!
- 3/5
Since the new owners took over this place has lost its “zing”… There is so much weed smell in the corridors at night!
- 5/5
The room was clean. The drain in the shower was clear, which I often check for. The staff were lovely. The only small thing that would be amazing is brighter lights in the bathroom. I would be happy staying here again! The location is very convenient too!
- 5/5
The room was clean. The drain in the shower was clear, which I often check for. The staff were lovely. The only small thing that would be amazing is brighter lights in the bathroom. I would be happy staying here again! The location is very convenient too!
- 5/5
Good room, good breakfast, good service. Good location.
- 4/5
Welcoming staff throughout and really nice breakfast!
- 5/5
Clean rooms, friendly staff and breakfast that had a great variety including a miso soup.
- 1/5
The room is noise with building heater and broken air conditioning
- 2/5
the room is noise due to water heater and broken air conditioner
- 4/5
- 4/5
customer service
- 5/5
amenities
- 1/5
At check-in, the front desk collected my card for the security deposit and gave me a parking pass to place on my dashboard. Since nothing was explained, I reasonably assumed parking was charged at that time. The room assigned to me was at the far end of the property, which already felt inattentive. During my stay, I was hauling large bags using the hotel trolley, clearly visible to the front desk staff, yet no one offered assistance or even acknowledged it, which is basic hospitality. Later that night (after 10 pm), I went downstairs to get water and was told by a rude receptionist that there was no water cooler available and that the only one was in the gym, which she said was closed. Her only suggestion was to sell a tiny bottle of water for $3, which is unreasonable. Thankfully, my key card still worked and I was able to access the gym myself to refill my bottle. Checkout was even worse. The same receptionist asked if I had a car and requested my card again for parking. When I explained that my card had already been taken at check-in, she insisted no payment had been made and dismissed concerns about double charging without clearly checking or explaining their system. Overall, this stay showed a lack of professionalism, poor communication, and minimal guest care. I would not recommend this hotel to anyone expecting basic courtesy and competence.
- 1/5
The hotel implemented parking charges effective January 1st. As I had reserved my room in December, I inquired whether these new fees would apply to my existing reservation. The staff member's response was to offer cancellation if I was unwilling to pay and wished to 'make a scene.' I found it shocking that upon check-in, rather than addressing my reasonable question, the front desk threatened to cancel my reservation. This was an extremely disappointing experience
- 5/5
Clean room. Friendly service. Breakfast decent. Quiet place. Beds comfy.
- 5/5
Very friendly staff, breakfast was good and facility/room were clean. Very nice finding around this area.
- 5/5
Staff were helpful and really friendly. The rooms were well kept and quiet.
- 5/5
Rooms nice and clean. Thanks
- 5/5
Great place to stay!
- 5/5
👍
- 2/5
Dishonesty is something that i dislike
- 4/5
Only complaint was lack of side bathroom mirror.
- 5/5
I had a very nice day. Staff is very welcoming.
- 5/5
Staff and the breakfast
- 1/5
Breakfast was disappointing; the eggs were cold and unappetizing. Overall, the hotel is passable if you’re not sensitive to noise, but don’t expect much sleep or a hot breakfast.
- 4/5
Clean room, nice ambience of the room. Nice Lobby. Good breakfast. Friendly staffs
- 5/5
Cleanliness, wonderful staff.
- 5/5
Excellent room would stay here anytime only thing I had an issue with was the tv just being to small for me but that would not stop me from staying here
- 5/5
Great place
- 1/5
I drove seven hours and checked with nobody in line and a person named Guneet was super rude and pushy because I was taking too long looking for the license plate from my rental car. I am a stroke survivor and it takes me a bit longer to do things. She ruined my night.
- 2/5
I stayed thankfully for only 2 days. Im confused as to why all the 10 star reviews as i was expecting a 10 star room in regards to cleanliness and breakfast. Checking in was good and the front desk staff was nice. Please note that they charge $10 per night charge for parking which i didn't know before booking. I go to my room and immediately when i opened the door, the room smelled stale and old as if it hadn't been touched. I know that the housekeepers are on a time schedule and do a half job. So i always pack cleaning material with me for occasions like this. I cleaned every nob and also the bathroom which had loose hairs on the floor and in the shower. All of which took about a quick 10 minutes and the room smelled completely clean. I unpacked and settled into the room and the toilet was backing up. The front desk sent someone and they were able to plunge it until it flushed properly. There were little black ants coming from the sink and onto the counter top that i had to deal with. There was a hole in the side of the wall that had an outlet around it to cover it. I felt like a camera could have been in there so i cover it with tissue. The remote to the tv would randomly push the wrong thing or wouldn't work at all. The walls were super thin. I could here the guy next door snoring extremely loud which kept me up. And the person above me was stomping every time they walked inside there room I'm guessing due to thin walls. The breakfast was not good. So much
- 5/5
Great place. Clean and comfortable
- 3/5
Have been coming here for 6 years, all through covid and enjoyed every stay and always gave rave reviews! Very disappointed to have a sudden $10 parking fee popped on me during check-in because I booked through Expedia which I always have. Nothing mentioned during booking or the two emails I received directly from the property.
- 5/5
Rooms were very clean and had a lot of little things such as extra coffee cups, small emergency light and umbrella. I really enjoyed the breakfast selection as well especially the miso soup they offered. Definitely would stay here again!
- 5/5
Breakfast wasn’t your typical breakfast at a chain hotel. There were more options. Also, there were more amenities than the chain hotels. For example, a bathrobe and umbrella were hanging in the closet. The only thing I noticed was the walls were not insulated as well so if you had someone in the next room, you heard some noise. But it wasn’t too bad.
- 5/5
I stayed at this hotel for five days, and it was a very clean, well-organized, and comfortable place. The breakfast was delicious, and the gym was also very nice. The location is very convenient, with many restaurants and shops nearby. I really like this hotel and am a regular guest here.
- 5/5
Breakfast buffet was better than the chain hotels - healthy choices and not as carb heavy. The room was clean and they had more amenities like a bathrobe and umbrella hanging in the closet. The only issue was the walls were not well insulated. When I had neighbors, I did hear them.
- 5/5
Yes. All very nice. Thank you.
- 4/5
My problem was expedia.com and hotel have conflicting prices on parking. Expedia.com says free but hotel charges. My other issue was i was charged deposit fee twice. One when i cked in and another the next day in morning. Hopefully they will reverse the charge minus parking and dog fee. I was emailed my dog would receive a welcome package but none was given except alot of rules (some common sense)
- 4/5
The room was clean and the bed was comfortable. It is an older hotel that had upgrades done to it over the years. The restroom door was converted into a sliding door that didn’t sit flushed with the frame. So you can see in the restroom a bit. Luckily it was just me and my husband. I was a little disappointed that the hotel charged a $10 parking fee even though that wasn’t stated when I booked the room. The breakfast was decent except the potatoes were cold. They did have a lot of options to choose from and they have flavored creamer which was a plus. I would stay here again.
- 5/5
The front desk staff were so pleasant and it's truly some of the best hotel breakfast I've ever had. The chef was sweet and is clearly well loved by those who stay there...and I now see why!
- 5/5
Super friendly clean great breakfast
- 1/5
The smell on the lower floor, starting from room 180, is terrible. When I asked to change rooms, the female employee's expression changed, and she said they wouldn't change it a second time.
- 1/5
I checked in earlier than expected and then left to continue working. When I returned after work, I sat at the desk to complete paperwork on my computer. As I leaned back in the desk chair, I heard a loud pop and the chair collapsed. I fell backward onto my back and side while I was on the phone with my wife, and I struck my head on the edge of the bed, leaving a visible bruise. After getting up, I inspected the chair and found it had been improperly assembled. One bolt was completely missing, and the remaining bolt appeared barely secured. This was clearly a maintenance failure and created a serious safety hazard. I immediately went to the front desk on New Year’s Eve to speak with a manager, but none was available. I asked the clerk to leave a message for the manager to contact me. Instead of documenting the incident, she dismissed the situation and asked if I wanted water. On New Year’s Day, I returned to the front desk and spoke with a different clerk. Again, there was no manager available. I requested that a message be written for the manager to call me. This clerk did document the issue and apologized. On the morning of my checkout, around 8:00 a.m., I again went to the front desk and requested to speak with a manager. I was told the manager was not in, so I asked for yet another message to be left requesting a call back. Despite multiple attempts and repeated requests, I have never been contacte
- 5/5
The staff is the best in the business and the food is goog too.
- 5/5
Great helpful staff
- 4/5
Excellent accomodation and service. Wish they would update the tv to an led. Otherwise, everything is ok.
- 5/5
Great staff breakfast and ambiance. The hot tub and pool always clean and heated. Great bargain
- 5/5
quick and easy
- 3/5
The property was kept up nicely, the staff was generally okay, but our 3rd floor hallway really reeked of a horrible odor the last night of our stay. Unfortunately, that is enough for us to re-consider staying at this location in the future.
- 5/5
Good clean everywhere, well planned out and well managed.
- 5/5
While this hotel is not a 5 star hotel, I found it to be very decent--nicer than your average Super 8 or Motel 6. Clean room, comfortable bed, nice bathroom. Their breakfast was good. The only complaint I would have is that the showerhead needs to be positioned in a different place--I don't like having cold water hitting my arm when turning it on. If I were to be in the area again, I'll definitely use this hotel again!
- 5/5
The room was clean. Breakfast was good and offered lots of options.
- 5/5
Everything was great!
- 5/5
Staff was friendly and fast at check in .Across the street is a Paris baguette love that
- 5/5
The staff was friendly, clean & quiet room, breakfast had eggs, sausage & tater tots - not just continental. Good value.
- 5/5
Breakfast was better. STAFFS ARE ALSO HELPFUL.
- 3/5
The location is convenient and breastfast is included. Building is bit old and room furnitures are outdated. Water pipeline is noisy whenever water is on from neighbors or in room. AC unit is noisy too.
- 5/5
All good
- 5/5
Staff was very friendly.
- 5/5
Great stay, neat room and good vibes.
- 3/5
Staff was extremely helpful in all areas. Room was small with a tiny bathroom ie; one person at a time. Great breakfast with plenty of staff to keep everything constantly stocked. Enjoyed real plates and cutlery.
- 5/5
Clean hotel!
- 5/5
Breakfast is excellent. Location is great, close to Groceries. Swimming pool is a plus. This place is cozy.
- 5/5
Food tasty and well catered
- 4/5
I stayed three nights, and the room was never attended during my stay. Otherwise the staff was courteous and helpful. Breakfast was fresh and well served.
- 5/5
Always immaculate with a delicious huge breakfast available. Staff is always courteous and helpful. This is a very easy place to stay. That’s always clean convenient with an easy check in and out.
- 4/5
yes too both
- 4/5
Staff very nice in person and on phone. Knowledgable and easily answered any questions. Well updated rooms and very quiet which was nice.liked the room air conditioner/heater being on a thermosat made the room very comfortable
- 5/5
The staff members were all kind, warm and helpful. The atmosphere was quiet and felt secure.
- 4/5
Everything was lovely. Only reason I didn’t give top marks was the “Queen” bed was definitely a double. (Which was fine as I was traveling alone.)
- 5/5
The staff was very welcoming. Breakfast and coffee was really great.
- 5/5
Yes
- 5/5
My go to place in the Silicon Valley for quality, value and a great staff!
- 1/5
Dirty, Noisy
- 5/5
The check staff were very energic and friendly and could tell they like they job, the room was absolutely perfect
- 5/5
Room was clean and most of the amenities were there. There was only coffee in the room. I wish they had some kind of tea too. Regardless of this, I would stay here again.
- 4/5
Yes
- 5/5
Clean rooms, friendly staff, good rate.
- 5/5
Room pretty clean, bed was comfy, and room was quiet for sleeping good :)
- 5/5
All staff was very personable, professional and enthusiastic.
- 5/5
Super friendly and helpful staff at the front desk, decent room, good breakfast, and a nice clean pool/hot tub. Our favorites place to stay when in town for business.
- 4/5
Clean room, bed was comfortable. Annoying beeping alarm started at 6 am though and continued for hours. Breakfast was pretty good (powdered eggs with ham, potatoes, yogurt, bagels, pancake machine.)
- 4/5
Clean, quiet, easy free parking
- 5/5
Everything was great: clean room, great staff, great location
- 5/5
Great breakfast! Worth staying at just for that. We've stayed here a few times & it's always nice.
- 5/5
helpful staff
- 5/5
Yes
- 5/5
Excellent quality and service for the price, helpful and friendly staff, free breakfast and outdoor pool
- 5/5
Very nice and welcoming place. Very comfortable bed and pillows. Nice layout of pool area. Nice variety of breakfast selections. Quiet rooms even on the traffic side of the building. Looking forward to staying there again.
- 3/5
Staff was good, room needed a refresh, especially painted. Old motel with very little sound insulation. Could hear loud noise from outside as well as snoring from room next door. Rates were exceptional for the area, and overall the motel appears to be run well. Probably wasn’t clear on the booking site that this was a 2 star level motel.
- 4/5
The breakfast was ok but the eggs were watery. They also had the bacon mixed with the eggs. Waffles were not available. Milk was spoiled and they had to remove all of it out and replace them with fresh milk. Ruined my appetite. Staff was accommodating.
- 4/5
Yes. Clean room, staff, amenities are all good. Will even be better if they will provide body lotion. Overall a very nice hotel. Will stay here again.
- 5/5
Bed firmness was very comfortable
- 5/5
The staff was friendly and the room was very accommodating with comfortable beds and a nice breakfast that was available. The only thing I wish is there were more vegan options for breakfast aside from the rice and potatoes. Otherwise, it is a great place to stay
- 5/5
Front desk staff was friendly room was clean and comfortable
- 5/5
Excellent Hot tub and pool Gym Work space was great Overall excellent experience
- 3/5
Walls thin and I could hear the people in adjoining room as if they were in the room with me. Staff friendly.
- 5/5
Everything
- 5/5
Yes
- 5/5
Great breakfast! room is smaller than usual hotel rooms but it has everything you’ll need.
- 4/5
WiFi is very weak, some rooms just like no signal
- 5/5
The room was
- 2/5
not nice
- 5/5
Can't beat the price for such a clean location and friendly staff. Great breakfast, amenities, and rooms. I've stayed multiple times and will keep Maple Tree Inn as my go-to South Bay hotel.
- 4/5
Front office staff are very friendly and welcoming. Rooms are clean and beds are comfortable.
- 5/5
Great employees cozy and clean rooms… by the way very very friendly buffet employees just your fitness room needs to expand and remodels
- 5/5
clean room, nice staff and the breakfast room
- 4/5
Very clean room, great staff. -1 star for noise in the room
- 3/5
Positives: Very friendly staff Cleanliness of hotel Area felt very safe and quiet Nice location close to many restaurants, stores Beds, pillows comfortable Hot breakfast with many options to choose from Negatives: Absolutely Terrible soundproofing. Probably the worst of any hotel I’ve stayed at. Literally could feel the footstep vibrations from the rooms above and the water pipes anytime they were used. Could literally hear the people talking/walking in the halls and doors opening/closing and the tvs from the next room, very frustrating. The carpets are very old causing a slightly unpleasant smell Room size a bit tight for 2 adults, 2 kids Overall, ok for the price.
- 5/5
Very good
- 5/5
all the same after 30 years of last visit
- 5/5
TOP QUALITY.... Stands
- 3/5
The heater would not turn off so the room temperature was 79. Way too hot. Otherwise it was very attractive.
- 5/5
- 4/5
Great room and beds, breakfast was amazing
- 5/5
Excellent property with great cleanliness and amazing service
- 5/5
Everything was good: staff, facility, cleanliness, breakfast....the only thing is, the walls are thin. Bring a sound machine if you're a light sleeper, or ear plugs. But again this is a nice hotel!
- 5/5
Very courteous staff, room was exceptional, breakfast was great variety
- 5/5
The room is spotless, very clean!! Great stay so far.
- 5/5
Great value!
- 4/5
I stay at this hotel often, and it’s always very clean and comfortable. The shower has strong water pressure, the surroundings are nice, and the breakfast is great. The only downside is the desk lamp — it’s really too dim. Every time I try to work at the desk, it strains my eyes. I’ve never understood why the hotel doesn’t upgrade the lamp, because everything else here is excellent.
- 5/5
Overall great place!
- 5/5
nice room design
- 5/5
Maker, microwave and refrigerator. Delightful smelling shampoo and conditioner is provided in full size bottles, walk in bathroom showers were a good size. Only downside was the crispy white towels provided. Definitely needed fresh towels.
- 5/5
- 5/5
Great value!
- 5/5
Rooms were clean and comfortable. Staff was wonderful.
- 4/5
Very clean, quiet, personable front desk personnel. A little disappointed in breakfast as they didn't have a dairy alternative for milk
- 5/5
Yes
- 4/5
Great location. Slight old feel to property.
- 4/5
Comfortable beds, quiet and reasonably priced.
- 5/5
Clean room, comfortable bed, amenities
- 5/5
Everything is always Great
- 5/5
Clean and comfortable for our two night stay.
- 5/5
Business friendly, breakfast staff
- 4/5
cleanliness and staff
- 5/5
Room was clean. The breakfast had a good variety of food. Check-in staff was helpful and friendly. The inn is on a busy street with a lot of restaurants within walking distance.
- 5/5
All the room amenities were available and the staff was friendly. The bed was comfy too.
- 5/5
Friendly staff. Clean and cozy room
- 5/5
Clean facility - king size room was great. No foul smells. Clean carpet. Best comfy beds ever and free parking along with free daily breakfast
- 5/5
the staff and cleanliness
- 5/5
My stay was excellent. Clean rooms, wonderful friendly staff and the amenities are exactly what I needed. The cost is very reasonable as well. It's an excellent place to stay.
- 5/5
Wonderful front desk staff!! Definitely staying again when visiting family .
- 5/5
Nice clean hotel!
- 3/5
Thanks for your attention to this matter.
- 4/5
It was nice staying here and it had free breakfast with many selections
- 5/5
I have used this hotel many times over the last five years for work and family trips and in every respect they exceed expectations. I can be certain that even if it's been months since my last stay that the quality and service have only changed for the better.
- 5/5
is wonderful.
- 5/5
I love staying here everyone is always so nice the rooms are clean and comfortable
- 1/5
Your female night desk staff has horrible customer service and having a nice smile instead of a attitude would help also.
- 5/5
Staff was fabulous; room always clean; loved the breakfast - looking forward to our next stay!!
- 5/5
Excellent room. Clean. Quiet. Staff is professional. Breakfast was descent. Over all. I would highly recommend this hotel.
- 5/5
Good
- 5/5
amazing!
- 5/5
Hotel was very nice. The rooms were clean. The staff was very friendly great experience. Will definitely be going back.
- 5/5
Nice and clean rooms. Breakfast was great! Staff was friendly.
- 4/5
The Keurig did not work and the shower head should be replaced. Trying to call the front desk was har to reach someone. The room was so clean.
- 5/5
Yes, clean room, staff very nice, and lots of amenities :)
- 5/5
The staff very helpful and welcoming. The breakfast and coffee were so excellent. Internet was good service. The room and bathroom were very nicely cleaned. Ice machine easy access.
- 4/5
Beds very comfortable, room clean. Breakfast was not great, but.... would stay again
- 5/5
Clean and nice property at reaspnable price.
- 4/5
Nice property, nice staff. Terrible AC. Yes, i tool one whole star off for the bad AC. Couldn’t get the room cool enough to sleep well
- 4/5
The staff talked too loud outside that made it uncomfortable for the guests. The breakfast room did not have enough space for people to sit during morning time
- 3/5
It's depends customer, next room TV, speaker noisy until 2am
- 2/5
Another room TV, speaker too noisy
- 5/5
Excellent hotel. Good value.
- 5/5
Room was clean and bed was comfortable. Brekfast spread was simple but sufficient. Staff were very friendly
- 4/5
The room was comfortable and the breakfast was good. There was ample seating in the breakfast area. The staff was very friendly.
- 5/5
Nice friendly staff and clean rooms
- 4/5
Large clean room, good breakfast and nice pool
- 5/5
I got everything I needed
- 5/5
Room is very clean and have everything I need. Staffs are very friendly and help! Breakfast is very good, and the pool area is very clean. I will definitely stay here next time. Thank you!
- 2/5
The room and halways of this hotel have a very bad smell. It's not nearly as nice as I thought it would be based on the ratings. The staff at the front desk were also pretty unhelpful for basic hospitality needs.
- 5/5
A great choice for a business trip.
- 5/5
Clean room , surprisingly quiet, and much appreciated. Everyone we encountered were very nice. Staff seemed to be to cleaning throughout our stay which makes everyone comfortable .
- 5/5
clean room good breakfast and I enjoyed the fitness center.
- 3/5
Staff was very helpful and friendly. Place was very clean and adequate as far as comfort.
- 4/5
This is a great hotel for the money! Everything you need and the best lobby coffee!
- 5/5
.
- 5/5
It was apparent at every turn these people cared about every detail of their property
- 5/5
Maple Inn will forever be where I stay no matter where I need to go in the bay area. The neighborhood is quite and there are tons of restaurant choices within walking distance. The staff was so friendly and attentive, no matter what I asked for they delivered. The Inn feels warm and inviting unlike most places that have that slick, cold corporate feel. The room was super clean and expertly apointed. There's even a nice robe for you in the closet. There's a coffee, tea and cucumber water station 24/7 and well stocked vending machines on every floor. The breakfast buffet (which is complimentary) was way more than I expected. Scrambled eggs with cheese, ham, sausage, potatos, pancakes, bagels, muffins, fruit, chobani yogurt, rice and miso soup(my favorite) also cold and hot cereals. The pool area is beautiful and a great place to have your breakfast as it opens up right next to the dining room. I can't say enough good about it and I can't believe how reasonable the price was! Can't wait to go back.
- 4/5
Nice
- 5/5
Hotel staff very friendly rooms, clean a great place to stay
- 4/5
The place is clean. They have everything you need for the price. Near everything. Ill stay there agian.
- 5/5
Good place to stay at a great rate.
- 5/5
Nice breakfast in the morning. I enjoyed the fitness center as well. Good value.
- 5/5
Well maintained. Great value
- 4/5
Both rooms (we had switch rooms cause we had dogs, and I guess they require you to be on the first floor if you have pets) had a mildew smell to them and just seemed to be dirty upon arrival. Spa was not working and was cold which was disappointing. Other than those things we had a good time.
- 5/5
Clean and quiet. Good breakfast service. My only wish is to have drinking water available in the lobby. I tried to go to the cooler in the workout room at 10:04 PM, but it closed at 10:00.
- 5/5
Great service nice area
- 4/5
Disappointed that the jacuzzi was not heated, otherwise the hotel was clean and the staff was friendly.
- 5/5
was nice to have decent amount of public spaces available for guests
- 5/5
Clean room. Welcoming and helpful staff. Good hot breakfast with a variety of options. Cute outdoor pool area with plenty of seating/tables, a grill, and a fire pit. Bonus points that breakfast is open until 10am and facilities are open until 10pm. Could do better with toiletries (provide lotion, etc.). Need to fix advertising about “complimentary” hospitality hour - it is not complimentary.
- 5/5
Cute place. Very friendly staff and comfortable rooms. Nice breakfast. Not fancy but safe, comfortable and clean
- 4/5
Really, there was nothing to complain about. Everything was better than good.
- 5/5
I e stayed at this hotel which is why I booked for my trip this past weekend.
- 5/5
The Maple Tree Inn, located in Sunnyvale, CA, is a very nice and reasonably priced hotel. It has a nice outdoor swimming pool and a convenient fitness center. The property is well-maintained and conveniently located. The room was clean and comfortable. The front desk staff is super-friendly and accommodating to guests.
- 5/5
Great clean easy location and staff were amazing!
- 4/5
The bed was not comfortable
- 4/5
I set the thermostat to the mid 70s but when the AC cycled on the room got far too cold
- 5/5
It was a good stay jusf that the jacuzzi was not working.
- 5/5
Nice, clean and well located
- 4/5
Good stay, clean and easy check in outdated and food choices were not great but nice to have for families, I would definitely stay again price was our main priority
- 1/5
The maple tree inn gave our reserved rooms away to someone else. Plus there were no other rooms available so we had to go to another hotel. All of this was at 1am. This was one of the most unprofessional experiences in my 20 years of traveling for a living. There was no help from the staff and no explanation as to why our reserved rooms were given to someone else.
- 5/5
Clean room, good breakfast
- 5/5
Conditions were good, but a little bit not clean
- 5/5
The Maple Tree remains our go-to hotel when we are in the Sunnyvale area.
- 5/5
Excellent staff, Great Breakfast and very clean. You won't be disappointed.
- 5/5
Perfect place to stay when visiting family in Sunnyvale!
- 5/5
Clean and comfortable room. The breakfast was excellent. Wonderful location.
- 5/5
The staff is always so friendly and welcoming, I love staying here. This is my 3rd visit this year. I will be back again.
- 5/5
Stay was nice. Neighbors were a bit nosey but overall would stay here again.
- 5/5
Pool was great! Hot tub was nice and clean and towels were right next to it. Breakfast was typical breakfast food . Rooms were clean and quiet
- 3/5
Stayed here two weekends in a row and ask me 20 questions when checking in with my service dog. Then act surprised when I say the company I work for. Do better.
- 5/5
Definitely recommend this hotel if you’re in the Sunnyvale area. Rooms and restrooms are clean, the bed was comfortable and quiet due the evening. Not so much interaction with the staff but they all seemed friendly and helpful!
- 5/5
I think this hotel is one of the best values in the area. The pool and hot tub are always operational, the breakfast is hot and has plenty of options, good strong house coffee. Staff is always amenable and the rooms are quiet, clean and have modern temperature control,
- 5/5
Easy parking, need to request for room cleaning, free breakfast.
- 5/5
This place was lovely. They have a breakfast buffet every morning, the rooms are very nice with a comfy bed, and the staff are very friendly & professional. Would definitely stay here again!
- 5/5
very nice to run around the hotel.
- 4/5
Overall clean place, just wanted to emphasize the rooms has this not too foul odor but have to keep smell refreshing
- 5/5
Free breakfast every morning was really nice. The bed was comfortable. Location was very nice. Things I didn't care for was the check-in personnel. Also didn't like the bathroom lights. Not very bright. The person who checked me out was very nice, professional and smiled.
- 4/5
The only problem I had was that the bathroom door didn't close all the way, leaving a slight gap. It was a sliding door. Staff were nice and helpful and the breakfast was good and there was variety. The location was good, near transit and some stores. As well, there were no electrical outlets near the bed so we had to charge our phones on the other side of the room. TV had Netflix and YouTube which was nice.
- 5/5
Great place and safe
- 5/5
Loved that there is a gym and a laundry room. The staff are all friendly and very helpful. I didn't use the pool but it sure looked inviting. I would and probably will stay here again in November.
- 5/5
The service is friendly. The room is clean and neat
- 5/5
The stuff are nice, and helpful.
- 5/5
Very nice hotel. They raised the prices for weekdays so did not stay longer
- 5/5
Great place to stay with many amenities nearby. Clean rooms and very friendly staff. We always bring my husband's service dog but have never received the dog VIP bag that they supposedly give out - oh well. Every thing else is great.
- 5/5
1st time at this property. Very nice, clean, and quiet. Staffers very friendly and helpful. Breakfast was very good with several different options. Hotel is close to restaurants and shopping. I would stay here again.
- 5/5
The hotel is so nice, clean , the room was way better than I expected. The receptionists are very friendly , we have all kind of stores around. Definitely we gonna book with Maple again , see you soon
- 5/5
Great place with gym and pool.
- 4/5
Nice hotel with clean room.
- 5/5
comfy bed, nice tub, nice accomodations, good lighting
- 5/5
Staff
- 5/5
very clean room, good hospitality, highly recommended
- 5/5
- 5/5
Great Bed, Super clean, Nice Hot Breakfast, Welcoming grounds
- 3/5
For a couple of hours after entering the room, we were puzzled by some dark brown sticky lines appearing on our palms. We struggled to wash them off by rubbing a lot of soap. Finally, we realized the edge of a table in the room had some sticky/greasy stuff - a lot of it. When wiped with a hand sanitizer wipe, it made the whole wipe brown! We showed it to the front desk person, and they just apologized for it.
- 5/5
We have been staying at the Maple tree Inn since the 1970s. We always enjoy our stays there when we are in Sunnyvale.
- 5/5
Clan room, shop nearby
- 5/5
Better windows
- 5/5
We had a wonderful stay
- 5/5
I've stayed here many times. It's nice and affordable, and the breakfast is yummy.
- 5/5
I love how clean the hotel was and there were so many options for breakfast.
- 5/5
Centrally located and close to the football stadium. Bonus, an Indian food restaurant right next store!!!
- 5/5
Great breakfast. Helpful friendly staff.
- 5/5
The staff was incredibly nice! They have customer service perfected!
- 3/5
A room was not ready at check in. Booked through Expedia. While waiting in lobby others with direct booking checked in immediately. TV' s in adjacent rooms blasted well past midnight. Subsided a bit after we started banging on walls. Upstairs (3rd floor occupants were banging around--very loudly--until 2 AM. However one desk person tried hard to be pleasant and supportive. Kudos to Grace.
- 5/5
Great breakfast options, nice neighborhood with easy access from everywhere, nice staff, clean, no issues at all.
- 5/5
Clean room & decent breakfast
- 5/5
Shops and restaurants in walking distance.