Cherry Orchard Inn
About Cherry Orchard Inn
This Sunnyvale, California hotel is a 15-minute drive from Norman Y. Mineta San Jose Airport. Free WiFi access is available in each room. A 42-inch flat-screen cable TV is provided in every room at Cherry Orchard Inn. For added convenience, a microwave, a refrigerator and a coffee machine are also included. Guests can make use of fax and photocopying services during their stay. The Santa Clara Convention Center is 5 mi away. The Apple Campus can be reached in 9 minutes drive.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the cleanliness of the rooms, comfortable beds, and the convenient location near various amenities. However, there are recurring complaints about the old and noisy elevator, lack of breakfast, and outdated common areas.
- Clean rooms
- Comfortable beds
- Old and noisy elevator
- Lack of breakfast
- 4/5
Well maintained, helpful staff
- 3/5
The staff were incredibly nice and helpful! However the pictures make this place look way nicer than it is. The floor smelled like cigarettes and my room had a faint smell of urine. The pool was closed.
- 5/5
I liked the room it was very clean and comfortable. We asked for extra blankets and they gave it with a smile. I've stayed at 4 to 5 star hotels and for me this was more comfortable. The windows open the bed is comfy, had a great sleep. The hotel is not on a busy road so it is quiet. The bathroom was clean. I will be back. They also have a real Kurig in the room, makes great coffee. Free parking yay!
- 5/5
Clean rooms, room is tidied up every day by the staff. Good for long term stay. Narrow corridors. Value for.money. No breakfast or restaurant attached
- 4/5
Very good
- 5/5
Stayed with a friend for the memorial weekend. Check in was smooth, easy parking, and room was spacious. We appreciated the towels being changed out every day. The elevator is a little outdated but wasn’t an issue. If you’re going to be out majority of your trip and just need an affordable room to stay with all the amenities, this is the place for you.
- 5/5
Exceptional
- 2.5/5
I loved the location, great shops near by and the parking facility. Corridor smell, initial manager behaviour and the beds were small and uncomfortable.
- 5/5
I was very happy with the room. I like the office-like desk, the couch, the kitchen with a Keurig coffee machine, the little sink and the kitchen ware for eating and preparing food. It was clean and the bathroom was clean and nice also. I was able to get quarters from them and get all of my sweaty cycling gear clean using the laundry they have there. No complaints.
- 5/5
Awesome. People extra nice. Excellent cleanliness and peaceful nice rest. Fenced and gated car parking. Loved it 0
- 5/5
Awesome. People extra nice. Excellent cleanliness and peaceful nice rest. Fenced and gated car parking. Loved it
- 5/5
I was very happy with the room. I like the office-like desk, the couch, the kitchen with a Keurig coffee machine, the little sink and the kitchen ware for eating and preparing food. It was clean and the bathroom was clean and nice also. I was able to get quarters from them and get all of my sweaty cycling gear clean using the laundry they have there. No complaints.
- 5/5
Exceptional
- 5/5
I stayed here for 2 weeks. Vic, at the front desk is awesome ! He was very helpful and understanding. It's quiet ! Unfortunately, when the toilet flushes, it is loud ! And I stayed in different rooms and found this same problem in each room that I stayed in. The walls are not very well insulated, so one night I heard people down the hall being loud while being intimate with each other. For the price, this place was nice.
- 4.5/5
Location and price! We arrived around 9pm and desk person wasn’t present but there was a sign with a number. we waited for some minutes then we called the number on the sign and waited till the front desk person came.
- 4.5/5
Location and price! We arrived around 9pm and desk person wasn’t present but there was a sign with a number. we waited for some minutes then we called the number on the sign and waited till the front desk person came.
- 4.5/5
Location was nice. It was close to various businesses including food. The room was clean, spacious, and simple. There was parking and despite being next to a traffic road there was barely any noise and including inside the room. The place was a little bit difficult to find as it was a bit hidden from the street view and I drove past the entrance two times before finding it. The room was simple which maybe people might not like but I did and was more than enough for my stay.
- 4.5/5
Location was nice. It was close to various businesses including food. The room was clean, spacious, and simple. There was parking and despite being next to a traffic road there was barely any noise and including inside the room. The place was a little bit difficult to find as it was a bit hidden from the street view and I drove past the entrance two times before finding it. The room was simple which maybe people might not like but I did and was more than enough for my stay.
- 5/5
Great updated room for the price. Staff super friendly. Good location. Would stay there again.
- 5/5
The Cherry Orchard Inn is in a beautiful location with very friendly and professional staff that really go the extra mile to ensure a comfortable stay at a reasonable price. I hope to return in the summer and would definitely recommend staying here.
- 3.5/5
Good
- 1.5/5
Poor
- 5/5
I was very satisfied, thanks, I'll be back
- 5/5
Exceptional
- 3.5/5
Spacious room and well maintained facility. Thin wall and floor, can hear my Upstairs neighbour through out the night. Need ear plugs for sure.
- 5/5
My preferred hotel to stay at when I’m working in the Bay Area
- 4/5
Customer service was great
- 4.5/5
Booking
- 4.5/5
I’m a regular guest at this hotel, and it consistently delivers a great experience. The rooms are very clean, comfortable, and modern, with everything you need for a pleasant stay all at a very reasonable price. Booking
- 4/5
Clean room, nice staff and maids, good parking, excellent location for shopping and whatever else you may need.
- 5/5
Comfortable bed. Friendly staff. Nice place to stay.
- 5/5
Staff was really kind and friendly. Good location, next door with KFC, across the street a big Korean market.
- 5/5
Person encounter was very polite and helpful the rooms will very clean
- 5/5
Close parking…clean, updated rooms. Nice, quiet stay! Reasonable price.
- 5/5
Basic hotel, comfortable stay. No breakfast or Amenities but good stay for a great price! I'd stay here again. Nothing fancy but enough for a comfortable stay.
- 4/5
Good hotel. Room was clean and tidy. Toilet has a low flush sensor so it took long time for toilet tank to fill before you could flush again reception guy was awesome. Friendly and helpful and easy to communicate with
- 5/5
Really reasonable, and very clean/updated. Easy parking and nice staff.
- 4/5
Thermostat on the wall did not work
- 1/5
My sister and I stayed here briefly during a major medical emergency in the family. The room was clean but the property was far more outdated than the online photos indicated, and the room had a persistent smoke odor. The layout is not very accessible, with narrow hallways, external stairs, and an old elevator that does not align with the floor making rolling luggage difficult. Most disappointing was the customer service. When the hospital placed us in emergency lodging, the hotel refused to refund the unused night beyond a minimal amount. Policies aside, a small amount of grace in a medical crisis would have mattered. I cannot recommend this hotel based on our experience.
- 3/5
Update rooms.
- 4/5
Clean room, friendly staff
- 5/5
Clean room friendly staff great place to stay
- 4/5
Great location. Buses near and good parking!
- 5/5
Hotel was
- 4/5
Rooms were updated. The man at the front desk was great. Moved my room to make sure I was in a quieter spot.
- 5/5
It's an older property but meticulously maintained, very clean and decorated in modern colors and styles.
- 5/5
Check-in was easy. Our room was clean
- 5/5
Staff very friendly and helpful. Room was clean, but pillows to small. Bring your own.
- 3/5
They have extremely weird rules regarding needing to enter and "check" the room. Their policy which is listed on the form you sign at check in is after 3 days, but they choose when to randomly enforce this policy. I declined cleaning and called the front desk about the request from housekeeping one day. I was told that I could come down before 11 am and switch rooms since they needed to come in to clean the room after about 1 week. When I came down the next day to switch rooms, I was then told that it doesn't make any sense for me to switch rooms and I needed to find 25 minutes to allow for cleaning. I once again declined and housekeeping came in to "check" the room after lunch that day. HUGE turn-off
- 5/5
Spotless and quiet. The bed was great and all the amenities were available.
- 5/5
Room was upgraded, but bathroom still needs upgrade. Staff is always courteous and helpful. Many places to eat around the hotel that are walking distance.
- 5/5
Staff are always nice.
- 5/5
Clean
- 5/5
Rooms were clean, and staff were very friendly.
- 5/5
Great and affordable
- 5/5
Excellent service and safe place to rest
- 5/5
We needed a place to stay in Stockton and this was the night before we received the keys for our new home. They even got me a cup of coffee. One suggestion is to put small Mr Coffee units in each room.
- 4/5
Its safe and very nice
- 5/5
N/A
- 5/5
Na
- 5/5
Friendly staff. Clean rooms
- 4/5
Clean room, comfortable bed, friendly staff.
- 5/5
I like that you need a card to enter hallway where rooms are . A little bit of security means a lot when traveling with kids
- 4/5
Free parking and great customer service
- 5/5
Decent stay, Best location and comfy!
- 5/5
For the money I paid it was good. Clean, comfortable. Front desk had great service. Microwave made some weird noise, did not use the refrigerator. Outdated but not too bad. Parking was ok. It was a overnight stay, something quick, close to a lot of shopping and dining. I would rate it a 3-star hotel. Convenient for a quick stay. My kids got a kick out of the elevator, it’s an older elevator, but worked perfectly fine.
- 4/5
Was good and clean
- 3/5
pool & hot tub not available.
- 5/5
Staff was super friendly, room was clean and area was quiet. Surrounded with lots of places for food.
- 5/5
Nice family run business. They offered us a ride to diner due to our ride a long way away. Nice customer service on a personal level. I appreciate that and recommend this family run hotel when in need of a stay.
- 5/5
Great front desk staff.
- 5/5
It was very good and affordable.
- 3/5
The receptionists and housekeepers have done the good job, pleasant, and friendly.
- 2/5
They give me wrong location
- 5/5
Stay was quiet and safe. Walkable distance to restaurants and public transport.
- 5/5
Great location, friendly staff and very well cleaned. Rooms seemed to be recently renovated. Shower pressure is pretty good too.
- 5/5
Hotel was nice. Beds were super soft and comfortable. I liked having a microwave and fridge in my room. Definitely would stay again
- 4/5
Customer service is always great here. Many places to eat within a mile and great transportation access.
- 5/5
Comfortable little motel. I don't know the San Jose area but it seemed nice and quiet. The gentlemen that checked us in were very friendly. The room was very nice.
- 5/5
Affordable and very clean room. Super friendly staff.
- 5/5
Super friendly reception staff. My second stay in 5 weeks and I've been greeted with friendly and welcoming attitude. Comfortable and spacious king bedded room. Will stay again soon
- 4/5
It should have more towels. Pillows are not very good but mattress is firm and good. We might be back if needed. Thank you.
- 1/5
The bed was dirty so bad :(
- 5/5
The room was comfortable and very clean. The neighborhood was nice and the staff were excellent.
- 4/5
Was very helpfull staff that allowed an early check in for a small charge was fantastic
- 5/5
Clean quiet and lots around the location
- 4/5
Nice stay
- 5/5
We arrived pretty late around 10 pm , Kumar was so helpful and nice. Give us some tips around the area. Rooms were clean provided coffee with a Keurig in the room. Beds were comfortable we frequent Stanford for my family, definitely coming back again. If you want a Holiday Inn or Sheraton experience for Hilton, go there otherwise this hotel is perfectly fine.
- 4/5
Kumar was fantastic as I checked in. The room was a good size, coffee machine with water, microwave and refrigerator. The bed was comfortable. The pillows seem packed with over-worked cotton balls. The room was clean and tidy. The hot water was quick and good. The bathroom light over the sink was ancient and only partially turned on. The AC is a wall unit in the room. The cover was lose and came off as I turned it on, so I got it back on as best as I could. The bathroom amenities were nicer than I expected. Towels clean and not threadbare. House keeping refreshed the room perfectly the next day and was appreciated.
- 4/5
Room 307 Area of improvement: more thorough dusting of room (ie lamps, etc)
- 5/5
Check in and the staff were great and also very helpful. My room was very clean but it was a bit noisy at night with sounds from air conditioner and fridge (I think). But it didn't happen every night. All in all, it is a good place to stay.
- 4/5
Nice staff, clean room, didn't care for the elevator but it did work.
- 5/5
Ok
- 1/5
Got locked out of room and no one was at the service desk. Was roomless half the night
- 5/5
Tidy and clean hotel
- 4/5
.
- 5/5
Clean and comfortable and affordable for short trip
- 5/5
We had a great 6-day stay at the Cherry Orchard Inn. Very friendly and responsive staff. Smartly configured rooms with nice amenities/features. For example: seperate refrigerator and freezer, good size smart TV, comfortable bed, krups coffee machine, sun block out blind, plenty of USB and power outlets, thermostat driven heating/cooling system, good central location, pet friendly, overall very good value)
- 4/5
This is a basic hotel. Well run but not fancy. It is set back from El Camino Real which means it's quiet. No frills just a good bed and basic room.
- 5/5
Great place
- 2/5
Out dated place
- 1/5
I didn't like any of it. They made unauthorized charges on my card 3 or more times. I would call them and ask to extend a night and before I could get to the lobby they charged my card. They forced my card and caused my bank account to go negative. Now my bank excepts me to pay that back. The place is terrible. Save yourself a lot of trouble and go somewhere else
- 5/5
I had an extended stay over a week at Cherry Orchard Inn. Very clean and quiet property with ample parking, friendly and helpful staff at front desk. Very convenient location with supermarkets, restaurants and shopping close by. The rooms are well maintained.
- 5/5
Good
- 4/5
it is convenient for a biz trip.
- 5/5
It was a good place but the rooms were noisy I didn't stay overnight! I wanted to rest for 3-4 hours but the room above me was boisterous.
- 5/5
Clean and well maintained
- 4/5
Pool and hot tub were chained off and not accessible to the public / not open.
- 5/5
I’ve been staying here one visit a month for years. The staff has always been amazing and accommodating and helpful when I ask for suggestions on where to find entertainment. It’s always clean (some rooms are showing a little more wear than others but they’re always clean!) and the temp controls are working and I love the light out shades on the windows. I highly recommend.
- 3/5
Ok value, fair price room is clean but a bit worn. Firm beds.
- 5/5
Convenient and close to many places
- 5/5
Good Hotel
- 1/5
There were people working on hotel at 10:30 at night.
- 5/5
Love this place
- 5/5
The service I have received since I arrived has been excellent. The staff at the front desk are very friendly and helpfull. The housekeeping has great staff. This is a great team of people working in this hotel. They all go out of their way to help.
- 5/5
Good location. Clean and comfortable hotel.
- 3/5
The housekeeper skip our room to clean. Another time, didn't change the bed, didn't clean the shower, didn't give us coffee, no tissue. Didn't sweep the floor. Very bad service.
- 5/5
average outside but inside very cute and updated so we decided to extend our stay
- 5/5
Grocery store a block away. Eateries near hotel. Quiet hotel. Comfortable too.
- 3/5
The area around the property was not looking safe and clean. I actually did not stay here.
- 4/5
good
- 5/5
The place is comfortable and really clean. Elevator is antique but it is Ok and it worked fine.
- 5/5
It was a pleasant find, older building but have remodeled most rooms, very spacious and provides a keurig in the room which is a nice upgrade. And it's in a great location near Lawrence on El Camino. Definitely will stay again.
- 3/5
Sound facility. Pleasant desk staff. Tough to stay 3 days and have the room not serviced. Ran out of soap, coffee, and towels. Everything worked except the toilet ---required 3 to 4 flushes to finally get the bowl clean.
- 2/5
Would not recommend, bitten by bed bugs at night
- 3/5
Quiet
- 3/5
Not good
- 5/5
Friendly staff. Very polite and helpful. Room was clean and comfortable. Will definitely stay again if in the area. Will also recommend to friends and family.
- 5/5
Quiet and clean place in a safe area only a short drive from the Apple campus -- enjoyed my stay!
- 5/5
The hotel is recently remodeled and was nice. One of the comfiest hotel beds I have been, blackout blinds, nice flooring, and nice shampoo etc. Excellent little place at a good price. Great location as well.
- 5/5
I’m terrible with names but the young man at front desk was polite, helpful, GENUINE, and welcoming. Housekeeping is on it and the property, in my opinion, is all around kept nice and clean. The Main Street can be a bit noisy but it’s a small price to pay.I’ve stayed here multiple times here and thank you to the staff. I appreciate EVERY single thing you accommodated for my mother and I
- 5/5
Room was clean and staff was friendly. It is close and convenient for persons with a morning appointment at the Kaiser hospital complex.
- 4/5
The room was clean. The bed was comfortable and had clean linens. The pillows were less than desirable (way too soft). But that’s the dice you throw unless you bring your own. LOL It did get a little too stuffy and hot at night. I didn’t want to run the A/C all night but ended up doing that so I didn’t overheat under the blankets. All in all, a good stay and a good value. Will definitely look this place up next time in coming to town.
- 5/5
Real comfortable
- 5/5
Very nice rooms
- 5/5
The staff is very friendly and helpful. My room was well equipped with usb ports at the headboard, keurig coffee machine, automated shades and room was spacious. Daily cleaning and the cleaners were very nice and did a thorough job. I highly recommend this inn and don’t judge outside appearance because it doesn’t reflect the other qualities that are hidden from view. Comfortable bed and quiet location despite being on El Camino. Good stay :)))
- 4/5
Great value, location and convenient to where I needed to be.
- 5/5
Perfect
- 5/5
Amazing
- 4/5
Cherry Orchard Inn was a perfect no-frills hotel. The front desk employees and the teams that cleaned the room were very friendly and efficient. The hotel is on the older side so the walls are thin (bring ear plugs) it was always quiet by 9pm. The rooms have been refurbed and the beds are super comfy. The bathrooms are equivalent to 4 star hotels and the wifi is pretty fast. Definitely will stay here again.
- 5/5
Super nice customer service ! And the rooms were nice
- 4/5
It was ok. Could be more clean
- 5/5
Good
- 5/5
Very courteous and professional.
- 2/5
When I got to the room it was cold, I tried to ten on the heater and it didn’t work!!!! It’s currently winter right now. The client should be able to sleep in a warm room…
- 3/5
Could not stay as I arrived sick and had to make other arrangements with family.
- 5/5
Best rooms for value in the south bay. You'll be hard pressed to guess if youre in Hilton or an economy type hotel. New remodeled rooms but the amenities like towels and stuff is not cheap!
- 5/5
Nice place at reasonable price. Staff was courteous and accommodated our request for early check-in and late check-out.
- 5/5
I like the sense of security that I felt when I stayed there I didn't have to worry about my vehicle several cameras had no problems whatsoever
- 3/5
The room is clean but the elevator and hallways need some updates on .
- 5/5
Service was so polite and accommodating. The two men at the front desk were so nice and had such good attitudes. Need more people like them around.
- 5/5
Very kind and personable front desk, clean rooms, good prices! Will definitely be back.
- 5/5
It was awesome super clean that's important. Thankful
- 4/5
It’s okay for 1 night stay.
- 5/5
Good for the price