Courtyard by Marriott Suffolk Chesapeake

Hotel was very modern. Loved the walk-in shower!

Clean, peaceful room

Only a 1 night stay. Very nice rooms, clean, quiet, and a firm bed for all of you folks who like a firmer mattress. Microwave, fridge, and coffee maker in room, shower pressure wasn't great but the bathroom was clean. No free breakfast but there is a lounge to order breakfast in the mornings and drinks in the afternoon and evening. Parking was convenient and the hotel is located in an area with plenty of restaurants and shopping.

Came in for the weekend to hang out and it was an amazing day. I will definitely be coming back when I come back in town.

It was clean It got expensive so we had to find another hotel

The suite was really nice. Wish there was an indoor pool.

Exceptional

Room was clean, staff was nice.

Staff and hotel were amazing. This is my place to stay every time I’m in town.

Good

Disappointing

Everything was nice

Everything was nice

Exceptional

Very good

Need better pillows are so bad ..get better ones please

The location was good and the hotel was quiet Paid more for a king room with 3 still available on the site just to be put in a double queen. Upon telling the front desk about the mix up they informed me they had no kings available and my only options would be to find another hotel at 4:00 the day of my stay or just accept the downgraded room. Wasn’t worth waiting for a refund and finding a new hotel so we stayed hoping that would be the last of our issues. Set the AC at 74 before leaving for dinner and when we came back the room was 68 and the air was still blasting. Tried to take a shower just to realize the drain plug did not stay up at all and I had to manually hold it open to drain and keep the bathtub from filling. The bathroom itself was pretty clean but the shower is in desperate need of repairs or updates. Im amazed this place has so many good reviews its not only the most expensive but also most disappointing hotel stay ive had in a long time.

The location was good and the hotel was quiet Paid more for a king room with 3 still available on the site just to be put in a double queen. Upon telling the front desk about the mix up they informed me they had no kings available and my only options would be to find another hotel at 4:00 the day of my stay or just accept the downgraded room. Wasn’t worth waiting for a refund and finding a new hotel so we stayed hoping that would be the last of our issues. Set the AC at 74 before leaving for dinner and when we came back the room was 68 and the air was still blasting. Tried to take a shower just to realize the drain plug did not stay up at all and I had to manually hold it open to drain and keep the bathtub from filling. The bathroom itself was pretty clean but the shower is in desperate need of repairs or updates. Im amazed this place has so many good reviews its not only the most expensive but also most disappointing hotel stay ive had in a long time.

Hard to find the first time. No signs pointing the way to the hotel.

The room was great, bed was comfortable.

Although I selected breakfast when I booked the room, I did not eat breakfast there, due to the commitment that I had.

Although I selected breakfast when I booked the room, I did not eat breakfast there, due to the commitment that I had.

Just the restaurants and stores in the aera My first room smelled of cat piss. They acted like they could not tell. My next room under the bed was horrible dirty with large dust balls. Upon checking out the next morning witnessed a man sneaking out of the side door with a cat. Hence the cat piss smell in the first room. Been here before was great. This visit was horrible.

Exceptional

Room was ok, nothing special. Shower had good pressure. We stayed there four days and never had the room serviced. Getting clean replacement towels dumped on the counter is not servicing the room in my estimation. I even requested service and they did not do it. We needed an extra night through circumstances out of our control and the staff made no effort to try to offer a reasonable rate or negotiate. Without hesitation, we checked out and went to the hotel next door. In general, the staff really seemed to lack training on hospitality or professional expectations. We did not have breakfast there so I can’t comment on it. Location is good. Near a lot of dining and casual commerce. If you have a short stay and simple needs, it’s fine. Needing anything in particular or special for a longer time, take the time to consider carefully.

Great place to stay!

Nice hotel. Stay was great and staff was attentive. We could not stay directly in the Hampton, VA area due to availability and this was a good alternative.

Pool, exercise room

Pool, exercise room

Property was well taken care of. The staff were friendly and attentive.The room was a very nice size and the beds extremely comfortable.

Superb

It was great and nice and clean

Clean room

Exceptional

Just the restaurants and stores in the aera My first room smelled of cat piss. They acted like they could not tell. My next room under the bed was horrible dirty with large dust balls. Upon checking out the next morning witnessed a man sneaking out of the side door with a cat. Hence the cat piss smell in the first room. Been here before was great. This visit was horrible.

The staff at this Courtyard is among the most professional and courteous I have ever experienced! They were all very helpful, informative, and accommodating. The room was clean and comfortable, and surprisingly roomy. Ample parking. Close to restaurants. The one thing I did not like was that the person who checked me in asked a lot of personal questions about why I was visiting. I felt uncomfortable about that.

The hotel was nice and clean When I checked in I told the front desk lady that my sister was on her way and would there be a problem for her to check in and she said no, That she would add her to the room, and give her a key when she arrived. A hour later I get a call from the front desk lady asking me to come to the desk to swipe my card again and I was in another city at the time in the middle of dinner and said I couldn't come at this time and she said as long as I could come before 10pm because that was when her shift ended. I said I could give it to her over the phone she said she couldn't do that it had to be swiped. Next I get a call from my sister stating that she couldn't check-in and the lady said that I would have to come to property in order to check her in. I had to end my engagement and travel 40 minutes back to hotel to swipe my card and get 2 new sets of cards to get into my room. A totally ruined evening and experience.

N/A

I highly recommend. N/A

When I checked in I told the front desk lady that my sister was on her way and would there be a problem for her to check in and she said no, That she would add her to the room, and give her a key when she arrived. A hour later I get a call from the front desk lady asking me to come to the desk to swipe my card again and I was in another city at the time in the middle of dinner and said I couldn't come at this time and she said as long as I could come before 10pm because that was when her shift ended. I said I could give it to her over the phone she said she couldn't do that it had to be swiped. Next I get a call from my sister stating that she couldn't check-in and the lady said that I would have to come to property in order to check her in. I had to end my engagement and travel 40 minutes back to hotel to swipe my card and get 2 new sets of cards to get into my room. A totally ruined evening and experience.

I didn't eat breakfast at the hotel. Nothing comes to mind.

It was clean! No continental breakfast and the pool was smaller than I thought! Overall, a very nice place!

It was clean! No continental breakfast and the pool was smaller than I thought! Overall, a very nice place!

I didn't eat breakfast at the hotel. Nothing comes to mind.

Parking was easy

Furniture and carpets need to be cleaned. Linens should always be cleaned

No usb charging ports. Did not clean room on second day. No free breakfast

Bar was well stocked. Bartender was great, she made me a specialty drink.

The place was great !

Clean room

Exceptional

It needs an update.

Exceptional

Exceptional

The property was in an ideal location, parking was easy and plentiful. The staff were very friendly and helpful.

Love it here! The staff is always great!

Yes

Large room, nice cozy reception area/lounge.

No issues.

Superb

Good

Exceptional

This was a really nice hotel for our short 2-night stay. Staff was super friendly and helpful including those working the bistro and front desk. Nice room and comfy bed.

This was a really nice hotel for our short 2-night stay. Staff was super friendly and helpful including those working the bistro and front desk. Nice room and comfy bed.

Staff was great! The room was not kept well

Staff was great! The room was not kept well

I thought there would be complimentary breakfast but there wasn’t. They said you have to pay at the Bistro. There was no complimentary coffee in the lobby. There was a coffee maker in the room but I had to go downstairs to get cream and sugar. I am a Bonvoy member. What’s up with not having cream and sugar in the room with the coffee packets?

Room was in good condition and clean but I prefer a more updated bathroom. Toilets was too low to the floor for senior. Had to completely remove the tub stopper so the water would drain out of the tub. The light switch by the door didn’t work and bedding covers weren’t warm enough.

Room was in good condition and clean but I prefer a more updated bathroom. Toilets was too low to the floor for senior. Had to completely remove the tub stopper so the water would drain out of the tub. The light switch by the door didn’t work and bedding covers weren’t warm enough.

The lady at the desk to recieve me was really great, she shared in excellent detail good information with meyabout future benefits.with Marrioyt Court Hotel...The hotel is set up beautifully for the Cafe resturant and breakfast bar. I have to tell you I was vety nervous and anxious about my Knne replacement Surgery. Everything about your hotel from chevking in , the stay in the Beautiful Room, was a calming abd relxung experience. Thank you! When i checked cout at 5:30 am the desk clerk was very cheerful as she sent.me on my way. Over all this was an excellent stay in every way. It is my first stay ever in a Marriott Court Hotel. And from now on it will be my first pick! Thank you again!!.....I appreciate everything that was handled for me. God Bless yout great work in the business of Marriot Cortyaed Hotel Eileen Lee When 8 checje kut

The lady at the desk to recieve me was really great, she shared in excellent detail good information with meyabout future benefits.with Marrioyt Court Hotel...The hotel is set up beautifully for the Cafe resturant and breakfast bar. I have to tell you I was vety nervous and anxious about my Knne replacement Surgery. Everything about your hotel from chevking in , the stay in the Beautiful Room, was a calming abd relxung experience. Thank you! When i checked cout at 5:30 am the desk clerk was very cheerful as she sent.me on my way. Over all this was an excellent stay in every way. It is my first stay ever in a Marriott Court Hotel. And from now on it will be my first pick! Thank you again!!.....I appreciate everything that was handled for me. God Bless yout great work in the business of Marriot Cortyaed Hotel Eileen Lee When 8 checje kut

Nice and comfortable Location and was a very nice stay

Bistro was not up and running

Upon check in the the room was nice but two different days during the week they didn't clean the room, didn't empty the trash, didn't make the bed, didn't replace towels (the sign was definitely hanging on the inside of my door). They either forgot about it maybe staffing issues. I stayed here the last few visits to this area but try different one the next viisit

Upon check in the the room was nice but two different days during the week they didn't clean the room, didn't empty the trash, didn't make the bed, didn't replace towels (the sign was definitely hanging on the inside of my door). They either forgot about it maybe staffing issues. I stayed here the last few visits to this area but try different one the next viisit

Very clean hotel, great location. Some of the staff at the front desk. Most were knowledgeable, but one did not seem competent.

I like the size of the room and the cleanliness of the room doing our first day of our stay. No housekeeper came to clean our room, even though we requested it. We also had to request towels and condiments. No one came in and cleaned the trash cans.

room size nothing

General manager was extremely kind and professional housekeeping and smell of marijuana that filled our room every night, but our last nigt of stay.

The property was very beautiful maintained properly by staff.

When I made the reservation I said I did not want an accessible room. When we checked in and went to our room, it was an accessible room. We were told that's all that was left but were eventually given another room. We stood in line a long time before being checked in as there was only one person at the front desk. The room lighting was dim as I have found in all Marriott's. When my room key stopped working and I went to the front desk to have it fixed, the clerk only asked for my room number. She didn't ask for any ID, not even my name. Anyone could ask for anyone else's room number and get into any room just by asking for it. Very scary.

Everything

Courteous staff. Clean. NA

The hotel restaurant isn't an actual restaurant. it's more like a mid-size bar area that sells a few beverages and limited food options.

The staff!!!

Clean

Everything

Everything

The room was plenty clean. The staff was helpful at check-in. Wifi was fine. Our ONLY negative was that, having room 133, there was plenty of "noise" outside the room earlier in the morning than my wife was intending to awaken. (Presuming because of the breakfast prep and or room staff getting stuff from the closet/storage area adjacent to the room.) We get it ... but that was the one thing that could have been better.

The room was plenty clean. The staff was helpful at check-in. Wifi was fine. Our ONLY negative was that, having room 133, there was plenty of "noise" outside the room earlier in the morning than my wife was intending to awaken. (Presuming because of the breakfast prep and or room staff getting stuff from the closet/storage area adjacent to the room.) We get it ... but that was the one thing that could have been better.

The room was clean. I would have loved to go to the gym or get in the pool. I was there for surgery in p

The room was clean. I would have loved to go to the gym or get in the pool. I was there for surgery in p

The staff was very nice and professional. Room very clean comfortable bed.

The staff was very nice and professional. Room very clean comfortable bed.

Great staff

Great staff

Excellent staff. Clean hotel. Great location.

Excellent staff. Clean hotel. Great location.

My stay was a very pleasant one. Bed was comfortable along with the down pillows. Breakfast would’ve been better if there was a variety on the menu. I believe the hot breakfast only had like 4 choices which consisted of 2 sandwich choices. They also offered burrito and egg bites. I’m not a sandwich person, but the sandwiches were tasty.

My stay was a very pleasant one. Bed was comfortable along with the down pillows. Breakfast would’ve been better if there was a variety on the menu. I believe the hot breakfast only had like 4 choices which consisted of 2 sandwich choices. They also offered burrito and egg bites. I’m not a sandwich person, but the sandwiches were tasty.

N/A

N/A

Perfect spot for us on our way home from Hampton. Room was large and very clean.

Perfect spot for us on our way home from Hampton. Room was large and very clean.

Staff were accommodating and friendly. Our room was clean.

Staff were accommodating and friendly. Our room was clean.

Staff was very welcoming. Room was cleen

Staff was very welcoming. Room was cleen

Yes

Yes

Yes

Yes

The one time someone was actually at the counter to make a drink and she was not able to make it because they didnt have the supplies to do it and it was a drink that was on the menu board. No one available for coffee in the mornings

The one time someone was actually at the counter to make a drink and she was not able to make it because they didnt have the supplies to do it and it was a drink that was on the menu board. No one available for coffee in the mornings

With the front desk clerk Tracy about it. And she told me that there were no more rooms available and that she would let house keeping no. But no one ever came. My second night stay was better the room was didn’t have an odor.

With the front desk clerk Tracy about it. And she told me that there were no more rooms available and that she would let house keeping no. But no one ever came. My second night stay was better the room was didn’t have an odor.

Clean room.Great Staff. Everything was excellent.

Clean room.Great Staff. Everything was excellent.

Great hotel for th

Great hotel for th

It was very nice, but I don't think the Expedia price has the taxes put on because Expedia told me my total was 356 but I paid 400 dollars at location. My only concern lol.

It was very nice, but I don't think the Expedia price has the taxes put on because Expedia told me my total was 356 but I paid 400 dollars at location. My only concern lol.

Would not stay here again.

Would not stay here again.

Nice stay

Nice stay

The hotel was quiet & clean

The hotel was quiet & clean

Family reunion

Family reunion

Easy checkin and clean.

Easy checkin and clean.

When I followed up again, I was told that the housekeeping staff might have skipped the room because we had left personal items on the beds — but this was simply not true. We made sure the beds were completely clear before leaving each day. This kind of service is not what I expect from a hotel booked through Expedia. The rest of our stay was fine, but the lack of follow-through and inaccurate explanation left us frustrated and disappointed.

When I followed up again, I was told that the housekeeping staff might have skipped the room because we had left personal items on the beds — but this was simply not true. We made sure the beds were completely clear before leaving each day. This kind of service is not what I expect from a hotel booked through Expedia. The rest of our stay was fine, but the lack of follow-through and inaccurate explanation left us frustrated and disappointed.

The property is excellent. Above 100%. Only problem was. Being a blind veteran. Rooms were extremely dark. To the point that I’d rather stay outside and be in the room. we had to go to someone’s house to get a lamp just so I could see my way around the room. Will not be back too dark.

The property is excellent. Above 100%. Only problem was. Being a blind veteran. Rooms were extremely dark. To the point that I’d rather stay outside and be in the room. we had to go to someone’s house to get a lamp just so I could see my way around the room. Will not be back too dark.

Employees are very friendly and helpful!

Employees are very friendly and helpful!

I am glad that I delayed writing this review. I stayed at this property May 23rd-May 25th of 2025 and they refuse to refund my money that was held for incidentals. There were no incidentals and I keep getting the run around of why this money has not been credited back to my account. I have heard it would take 7 to 10 days, 15 days, and it's because you booked with a third party but the third party did not put the hold on my card, Marriott did. I have called several times and have so many cases and still being given the run around. This location's staff is unprofessional and will not work to rectify situations in a timely manner. I am so disappointed with this hotel.

I am glad that I delayed writing this review. I stayed at this property May 23rd-May 25th of 2025 and they refuse to refund my money that was held for incidentals. There were no incidentals and I keep getting the run around of why this money has not been credited back to my account. I have heard it would take 7 to 10 days, 15 days, and it's because you booked with a third party but the third party did not put the hold on my card, Marriott did. I have called several times and have so many cases and still being given the run around. This location's staff is unprofessional and will not work to rectify situations in a timely manner. I am so disappointed with this hotel.

The pool is very small. The property was obviously overbooked and they didn’t plan very well so the check-in was not good thereafter the stay was just fine.

The pool is very small. The property was obviously overbooked and they didn’t plan very well so the check-in was not good thereafter the stay was just fine.

Na

Na

We stayed for a wedding, staff was courteous and professional

We stayed for a wedding, staff was courteous and professional

Great

Great

Staff was outstanding. Unfortunately my room was near a mechanical room and the pipes were making a loud pressure release every couple of hours. Also, very loud. I could hear other doors outside of my room slamming at all hours of the night.

Staff was outstanding. Unfortunately my room was near a mechanical room and the pipes were making a loud pressure release every couple of hours. Also, very loud. I could hear other doors outside of my room slamming at all hours of the night.

Very nice and clean hotel. Clean room and sheets

Very nice and clean hotel. Clean room and sheets

Love the location and the staff! Just super nice!!

Love the location and the staff! Just super nice!!

A great stop-off place for our Virginia trip.

A great stop-off place for our Virginia trip.

Staff were exceptional. Helpful, kind, and pleasurable to be around. We checked in around 9pm and were greeted like royalty. The room and bathroom was very clean. The AC did not make odd sounds and kept the room at a very comfortable temperature. We stay here anytime we are in the area and in need of a place to stay.

Staff were exceptional. Helpful, kind, and pleasurable to be around. We checked in around 9pm and were greeted like royalty. The room and bathroom was very clean. The AC did not make odd sounds and kept the room at a very comfortable temperature. We stay here anytime we are in the area and in need of a place to stay.

Enjoyed it

Enjoyed it

convenient, quiet

convenient, quiet

I was able to check in early.

I was able to check in early.

Dejiah (check out desk) was amazing

Dejiah (check out desk) was amazing

I will recommend this place to my colleagues and friends.

I will recommend this place to my colleagues and friends.

Overnight couples stay. Was extremely pleased with my stay and the hotel.

Overnight couples stay. Was extremely pleased with my stay and the hotel.

The room was very clean. And it is not dusty. Everything was very tidy fresh.

The room was very clean. And it is not dusty. Everything was very tidy fresh.

My mattress did seem a little wore out, but everything else was great. The front desk people were wonderful as was the people at the restaurant. Really enjoyed the strong water pressure with the bath and having the shampoos and soaps right in front of us.

My mattress did seem a little wore out, but everything else was great. The front desk people were wonderful as was the people at the restaurant. Really enjoyed the strong water pressure with the bath and having the shampoos and soaps right in front of us.

Staff was very friendly and property was clean and safe.

Staff was very friendly and property was clean and safe.

Love it

Love it

My wife and I had overnight stay no issues at all

My wife and I had overnight stay no issues at all

Everything

Everything

I really like the location and easy access on and off the freeway. The staff was very courteous and friendly. The room was better than I thought! No fault of the hotel, the guest in next room got a little loud at times. I would definitely stay there again.

I really like the location and easy access on and off the freeway. The staff was very courteous and friendly. The room was better than I thought! No fault of the hotel, the guest in next room got a little loud at times. I would definitely stay there again.

Wonderful day, per usual

Wonderful day, per usual

Very nice and friendly place to visit

Very nice and friendly place to visit

Staff was very friendly, check in very easy. Hotel and room very clean. Only things that would be nice to add would be a couple different types of pillows and a complimentary coffee area in lobby (only has Starbucks for purchase (but each room has small coffee maker).

Staff was very friendly, check in very easy. Hotel and room very clean. Only things that would be nice to add would be a couple different types of pillows and a complimentary coffee area in lobby (only has Starbucks for purchase (but each room has small coffee maker).

Need more luggage carts. It took three trips to hand-carry out our luggage when we checked out.

Need more luggage carts. It took three trips to hand-carry out our luggage when we checked out.

After a mix up on the room we originally requested, it was fixed quickly by the front desk. We were very satisfied by how it was handled. The staff was very friendly from the front desk to maintenance and housekeeping.

After a mix up on the room we originally requested, it was fixed quickly by the front desk. We were very satisfied by how it was handled. The staff was very friendly from the front desk to maintenance and housekeeping.

No bath wash in the room

No bath wash in the room

Great hotel. No complaints at all. Service was great and the rooms were clean and very comfortable

Great hotel. No complaints at all. Service was great and the rooms were clean and very comfortable

This hotel was ok. No wow factors other than spinning the wheel if you are a Bonvoy member. The food was subpar and rooms and common areas were not the cleanest.

This hotel was ok. No wow factors other than spinning the wheel if you are a Bonvoy member. The food was subpar and rooms and common areas were not the cleanest.

The location for this hotel is ideal. It's quiet, but you're actually minutes from everything you might need. Literally perfect.

The location for this hotel is ideal. It's quiet, but you're actually minutes from everything you might need. Literally perfect.

Very quiet, clean and safe property. Stayed here for a meet up with friend's.

Very quiet, clean and safe property. Stayed here for a meet up with friend's.

I am a bit disappointed that breakfast wasn't free and that we had to pay for coffee! $15.50 for two cups..... I am not talking about the coffee you will find in your room.

I am a bit disappointed that breakfast wasn't free and that we had to pay for coffee! $15.50 for two cups..... I am not talking about the coffee you will find in your room.

This was our second stay at this location and we love it.

This was our second stay at this location and we love it.

Room was aesthetically pleasing. Shower had huge crack in the tile and there was hair in the shower. (Only 1 string, but hair nonetheless). Lighting could be improved, especially by mirror at the entrance. Very dark. Staff was very pleasant and professional. Did not use pool or gym.

Room was aesthetically pleasing. Shower had huge crack in the tile and there was hair in the shower. (Only 1 string, but hair nonetheless). Lighting could be improved, especially by mirror at the entrance. Very dark. Staff was very pleasant and professional. Did not use pool or gym.

The location is ideal. I stayed for three nights. The next day I excepted my room to be cleaned and it never was. I spoke to the front desk they noted that it was listed to be clean and they would reach out to someone to have it done. Later that evening the room was still not cleaned. I contacted the front desk again and they stated I had the Do Not Disturb sign up which obviously was not the case. I told them it was unacceptable and I was informed there was no way to have my room cleaned at that time because the cleaning staff was gone for the day. I requested a room change and was granted one. The problem I have is that you don’t go away for the weekend to have to worry about not having proper room service especially when you pay for it. It was an inconvenience for me and a waste of time. The cleaning stay should be held accountable.

The location is ideal. I stayed for three nights. The next day I excepted my room to be cleaned and it never was. I spoke to the front desk they noted that it was listed to be clean and they would reach out to someone to have it done. Later that evening the room was still not cleaned. I contacted the front desk again and they stated I had the Do Not Disturb sign up which obviously was not the case. I told them it was unacceptable and I was informed there was no way to have my room cleaned at that time because the cleaning staff was gone for the day. I requested a room change and was granted one. The problem I have is that you don’t go away for the weekend to have to worry about not having proper room service especially when you pay for it. It was an inconvenience for me and a waste of time. The cleaning stay should be held accountable.

Every member of the staff that I meet or had contact with was very professional and kind and polite. While contemplating calling the desk for room service items I needed, there was a knock on my door. Room service. Do you need anything? Thank you’ll so much.

Every member of the staff that I meet or had contact with was very professional and kind and polite. While contemplating calling the desk for room service items I needed, there was a knock on my door. Room service. Do you need anything? Thank you’ll so much.

Very clean, staff were very friendly. Absolutely no complaints!

Very clean, staff were very friendly. Absolutely no complaints!

Clean. Nice.

Clean. Nice.

Our stay was ok. The room had some brown water stains on the bathroom ceiling. The last time we stayed the room was cleaner and had a bigger sofa. It was fine for one night

Our stay was ok. The room had some brown water stains on the bathroom ceiling. The last time we stayed the room was cleaner and had a bigger sofa. It was fine for one night

My daughters floor had dirt or food like it wasn’t vacuumed My overall review of the staff and properly and grounds was good

My daughters floor had dirt or food like it wasn’t vacuumed My overall review of the staff and properly and grounds was good

It’s nice but walls a smidge too thin my daughter could hear the neighbors next door :/

It’s nice but walls a smidge too thin my daughter could hear the neighbors next door :/

Excellent. Plan to use on the future when visiting a student at college

Excellent. Plan to use on the future when visiting a student at college

Breakfast staff did not handle things well. Were rigid

Breakfast staff did not handle things well. Were rigid

We had an excellent stay! Our room was clean, and the staff were friendly and courteous.

We had an excellent stay! Our room was clean, and the staff were friendly and courteous.

Good stay. Nice pool, clean room and friendly staff

Appetizer - hummus / carrots/ celery generous portions. Service at desk was good loved the “wheel of fortune “ an Hershey bars of milk chocolate. Good location nearby restaurants an shopping centers. Visits to Sentra Hospital, Northfolk to see family was quick 15 minute trip at the tunnel exit.

Despite being there during the Microsoft outage, the staff made the check-in process as simple as they could. I was checking into two rooms with my elderly mother and toddler grandchildren, this could have easily been a disaster (like my flight in), but it wasn’t. Kudos to the staff.

Easy parking, friendly staff. Outdated bathrooms with patched ceilings that need painted. Looks old and unkept. Otherwise, room is fine.

It was okay, couldn’t check in when we arrived as the room was not ready. Then after the room was inspected and we were let in it was not really clean. Short curly hair all over the bathroom, stuck to the door and up against the tub. Facility was okay, but veneer was peeling off furniture and there were cracks along wall seems. Just kind of dated and needs a facelift. Also the pool is super small and not at all how it was depicted online, more like a large hot tub. It was an okay stay, but definitely not up to the standard set by the brand.

It was okay, couldn’t check in at earliest check in time as room was not ready. Then after the supervisor inspected the room and we were let in it was not really clean. Short curly hair all over the bathroom, stuck to the door and up against the tub. It was an okay stay, but definitely not up to the standard set by previous stays at Marriott brand hotels, more like a holiday inn express.

It was okay, couldn’t check in at earliest check in time as room was not ready. Then after the supervisor inspected the room and we were let in it was not really clean. Short curly hair all over the bathroom, stuck to the door and up against the tub. Tried not to think about them more than likely rushing the bed linen through the cleaning process. It was an okay stay, but definitely not up to the standard set by previous stays at Marriott brand hotels, more like a holiday inn express.

Hotel card reader wasn’t working. So I was upset about that . Had to pay in cash. There was no more coffee for me so I had to leave out the hotel multiple times. Room was cool. Staff did give me Two Ten dollars off cards for food. It was quiet and chill. A little drive to the beach but it was worth it. The views were different

The Staff was great and professional.

Loved the hotel.

I booked and paid for a King room. They gave me a double queen and when I complained they told me they didn't have a King room available so they "upgraded" me to a double queen. No apology until I complained again the next morning. 2 queen beds are not an Upgrade to a king bed for a single business traveler. Other than that, it was fine

Excellent job!

The whole staff is like a family, then they treated us like a part of that family. They made this trip and this hotel very memorable for us. Before we left, we told them “we are family now”. The complimentary in room coffee is delicious too! Even the Starbucks employees in the hotel are amazing! Same treatment from them. The food there is great too!

Area location.

Property was modern and well kept. Rooms were clean just a little dusty on Pictures, but that was with a critical eye. Otherwise it was very nice!

Check-in was easy, service was awesome and the room was clean.

Very nice and clean room.

Room was nice, clean, comfortable beds. The staff was friendly and welcoming. Would definitely stay here again

It was one of the friendliest staff that i have run across

Very clean and neat

It was very good!

Great hotel to stay at

Nice hotel. No issues with the service. My only complaint is the smell of weed coming into our room.

Room had a smell, it was very dirty uncomfortable .

The property was very clean, very accommodating and quiet will definitely be back

It was a great time for me and my family at the courtyard! Staff were friendly and we had plenty of dinning options in around the area.

This room was the best stay and layout. I can't be more pleased than I am. The bed was super comfortable. The desk comes out from the wall which was a great bonus. The restroom was clean and roomy. The shower was perfect. I would definitely come again.

I truly enjoyed staying here. Very close to shopping and restaurants. Located just off the highway.

Staying at the Courtyard by Marriott was the perfect little getaway. The room was great and so was the service!

Didn't like lighting on rooms... It was too dark or too bright with all the lights.

Staff was friendly and hotel was clean inside and out. Will stay again when in the area!

The #101 room was okay. It smells musty. The bathroom needs to be renovated. The tiles and ceiling are crackled. Would not come back again when we visit our family in Suffolk.

Clean, quiet. Staff very pleasant.

Beautiful property, great customer service. Unfortunately we had a noisy neighbor next-door that Made plenty of noise past 11 PM.

The property is modern and up to date as well as super clean . The hotel front desk were so friendly and helpful. The room was clean and super comfy. The hotel is tucked away from interstate traffic but only 5 minutes from shopping and eating! I highly recommend this location.

Everything was great

Very nice place to stay. Friendly staff

Comfortable,clean, conveniently located to shops and restaurants. Lots of amenities. However, needs to provide a free breakfast to guests like all of the other hotels around. Had a restaurant and bar on site bit charged guest for breakfast. Should at least have a continental one available.

Stay was excellent.

Great customer service

I had such a fantastic check-in experience. Thank you!!! I recommend this hotel to anyone.