Quality Inn Stone Mountain
About Quality Inn Stone Mountain
Situated a short distance from Georgia's stunning Stone Mountain Park, and only moments from numerous historical sites and downtown Atlanta, this hotel offers comfortable accommodations and thoughtful amenities. Guests at the Best Western Stone Mountain can easily experience the rich history of the area. The Confederate Cemetery and the Confederate Memorial Carving are located in close proximity to the hotel. Stone Mountain Best Western also features numerous modern amenities. Relax in the outdoor swimming pool, enjoy a delicious complimentary full breakfast, or check email with the hotel's free high-speed internet access.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel's location is consistently praised across all reviews, with guests appreciating its central position and proximity to various amenities. However, cleanliness is a major concern, with numerous complaints about dirty rooms, unclean bathrooms, and poor maintenance of the property.
- Central location
- Comfortable beds
- Unclean rooms and bathrooms
- Poor property maintenance
- 1/5
The property was not maintained. There were gnats everywhere. The bathroom smelled like smoke. The doors on the outside of the room were dirty. People talking all night outside of my, room all night. You can hear people stomping their feet upstairs.
- 4/5
The floor had lots of scarring which made it look dirty. Overall as stated for the price it was fine. I would stay again. The staff was great. Breakfast was a nice addition.
- 4.5/5
Some things seemed a bit outdated but other than that it was great
- 1.5/5
There was roaches outside. The bathroom had cigarettes ashes, toilet had burns on it. The bed had blood on it. There was paper in the eye whole of the door.
- 1/5
The staff was a little nice was the older gentleman at the front desk that told me that no one will be there to clean my room up. I have one day I stay from Tuesday to Saturday. He said there would be no housekeeper to clean the room when I asked for towels, I had to go back to my room bring him the dirty towels to receive clean towels. I wouldn’t advise no one to stay at that hotel.
- 0.5/5
Dirty towels left in room for 3 days, hot water pipe leaking, Water supply knob came off during shower, requested to have room cleaned but they would not clean it, shower curtain had mold on it, garbage not removed from room for 3 days, room very dirty, bathtub dirty, refrigerator had food left in it when I arrived in room. I ended up buying cleaning supplys and cleaned the bathroom.
- 3/5
It needs some stafff
- 1/5
Broken chair dumped me onto the floor. Lawsuit potential. Replacement took 14 hours. Breakfast was an insult - focused on waffles. Very noisy - weather stripping on door was inadequate. Curtains would not close enough to block outside light.
- 1/5
There were insects and dry throw up on the head board and sheets
- 4/5
Yes. Pool closed. No hair conditioner in bathroom.
- 4/5
Felt very safe. Sleep really good
- 5/5
Peaceful with helpful staff very acomodating Likedeverything
- 4/5
The door leaked outside air and the place could use a good makeover
- 1/5
Blankets had stains on them as well as the sheets. Walls were dirty as if someone had been kicking the walls and the door. My ice bucket came apart and there was mold in the bottom portion. Staff was friendly since I didn’t have any interaction with them, but I would not recommend this hotel.
- 5/5
Had no problem
- 2/5
The sheets had stains, the carpet had stains, the wall had stains, the lock was broken, the toilet seat was the wrong size, the breakfast was Raisen Bran and waffles.
- 5/5
Wonderful staff!!!
- 2/5
Room smelled like cigarettes and alcohol
- 4/5
Staff is doing a wonderful job accommodating guests. Some of the guests needs to be mindful of others in other aspects.Overall its a pretty decent establishment.
- 4/5
I can't say, I never had breakfast here. The pool is currently closed off until Summertime. Everything else is fine.🙂👍
- 2/5
As choice I was very disappointed this is a motel not hotel... mold stains all on the walls, and drip pan on rig air conditioner which is unsafe. Plus someone went in My car while I was unloading in front My door and stole My designer purse.
- 5/5
Everything is ok at this location, you're basically close to everything, even food and entertainment. I would definitely stay here again.
- 4/5
The ceiling in the room had black marks on it.
- 0.5/5
No bed bugs. Stains on walls. Ceiling falling on to the floor in pieces. VERY uncomfortable bed. Dirty nasty fridge that didn't work. Broken furniture. Lock on door broken. AC broken. Shower made an obnoxious squealing noise.
- 1/5
Room was FILTHY!
- 5/5
It was a great stay
- 5/5
The door to my room (117) did stick a little but wasn't extremely bad. Also, I can't remember where but there was a floor panel/board that was slightly warped and/or loose
- 0.5/5
The doors did not lock it’s urine on the ceilings the covers got holes in them it was trash on the floor staff satingon the stairs smoking weed check out at 11 they make u leave the room at 10:25 so they can have the room cleaned by 11 the toilets nasty
- 5/5
I love this place because the staff treat the guests with kindness and they will accommodate any requests made to them. The rooms are really spacious and it's nice and quiet there. I couldn't have asked for a better experience.
- 5/5
Clean and affordable
- 0.5/5
They gave a unknown person a key to my room and when I wanted to switch rooms they told me I would have to pay for another night in order to switch my room.
- 5/5
The room was very clean, they can use some upgrades like paint .
- 5/5
The room was very clean, they can use some upgrades like paint .
- 5/5
It was nice
- 5/5
It was nice
- 3.5/5
room was clean.breakfast was good. key access system very sporadic. numerous customers were having issues with entering doors.delays entering rooms could expose or increase safety risks.
- 5/5
Staff was friendly..
- 1/5
It was as dirty as any floor I had ever seen in a hotel or anywhere. Feet bottoms black after trip from shower to bedrroom area. Could not find anyone either in office of anywhere on premises to talk to. Finally found person with cart but he didn;t speak english. Finally found someone next day and if anyone came by, it was not noticeable as grit was still there and dirt might have been rearranged. Also, requested 7 am call but got one at 5 am probably because I was so persistent. Will never stay here again.
- 1/5
It was as dirty as any floor I had ever seen in a hotel or anywhere. Feet bottoms black after trip from shower to bedrroom area. Could not find anyone either in office of anywhere on premises to talk to. Finally found person with cart but he didn;t speak english. Finally found someone next day and if anyone came by, it was not noticeable as grit was still there and dirt might have been rearranged. Also, requested 7 am call but got one at 5 am probably because I was so persistent. Will never stay here again.
- 4/5
My stay was decent no complaints. Rooms need to be updated, walls could use some paint and time to replace the blankets. Overall it served the purpose.
- 4/5
My stay was decent no complaints. Rooms need to be updated, walls could use some paint and time to replace the blankets. Overall it served the purpose.
- 2/5
The room was clean which was most important. I would not stay there again.
- 2/5
The room was clean which was most important. I would not stay there again.
- 0.5/5
Definitely not a location that should be in operation due to the horrendous conditions of the rooms
- 3/5
This room was simply a place to lay your head. The housekeeping staff does a great job to maintain this dated room but the sheets were clean and the heat worked. It’s definitely needs some tlc and updates.
- 3/5
This room was simply a place to lay your head. The housekeeping staff does a great job to maintain this dated room but the sheets were clean and the heat worked. It’s definitely needs some tlc and updates.
- 0.5/5
Nothing I didn't like the hotel set up. It wasn't clean. The covers had holes and stains in them. The bathtub was dirty. I would never visit again. I have been to many other Quality Inns and never experienced this.
- 0.5/5
Nothing it was horrible Everything n
- 0.5/5
I would give this place a minus100. The frig leaked floor soaked. Shower looked like someone took a hammer to it. The drug deals that was happening out back. Do not stay here unless you are packing yourself. As a female I wouldn’t stay here alone! You need to shut down and renovate. My friends had blood spattered on their walls Waking up and walking in water on the floor. Well I hope it was water. I paid 114$ for this place. In my world that’s a lot of money
- 2/5
The man checking us in was rude and dismissive upon arrival. The rooms are certainly NOT in the same shape as the photos. They have no smoking signs in the rooms yet my sheets on one bed had burn holes in them. One of the beds was broken and I wasn’t made aware of that. I had to play with my air conditioner to get it to work. My cousin’s room didn’t even have headboards. Both rooms looked like they had barely been cleaned prior to our stay as well. My bathroom was filthy and the walls were peeling badly in the bathroom.
- 3.5/5
Beds were comfortable I almost slip and fall in the tub it was slippery.
- 1.5/5
Not a whole lot to like about it other than price. You will get what you pay for, a cheap room. Pool was closed and covered. Room ceiling was peeling. Walls were dirty. Floor was wet with leaking water from fridge. Floor was very dirty, socks were almost black, please give cleaners a swiffer wet jet please. Coffee maker was broken. Bathroom door squeaks at the slightest movement, waking everyone. Room smelled of smoke (cigarette and weed), but was supposed to be non-smoking.
- 1.5/5
The beds were wore out
- 0.5/5
Pool was dirty had frogs goin on all night . People standing outside all hours of the night playing loud music. Walls are dirty bathroom dirty the room next to me flooded my room with water . Rude staff busted in room while I was changing my clothes . They act like they don't speak English but they understand.
- 0.5/5
The pictures make it look way better than it is online. It's nasty! Absolutely dirty. Used pads beside the bed, people everywhere at 9pm at night, smoking on the balcony, not just cigarettes. Mold in the bathtub, in the "fancy" jacuzzi tub! Everything. Simply Everything. Remodel, revamp and maybe make the place look 1/3 of the way the photos looked.
- 1/5
It was not the best. I expected more.My room key was not working half the time. Housekeeping didn't come when we asked the first time. The staff was ok but the hotel needs improvement. There needs to be a lot of upgrades.
- 1/5
It was not the best. I expected more.My room key was not working half the time. Housekeeping didn't come when we asked the first time. The staff was ok but the hotel needs improvement. There needs to be a lot of upgrades.
- 4/5
The guy by the front desk was very nice to us, but the mattress not very good . But everything else good.
- 4/5
The guy by the front desk was very nice to us, but the mattress not very good . But everything else good.
- 5/5
Only had a waffle Maker
- 5/5
Only had a waffle Maker
- 5/5
Clean quiet comfortable
- 5/5
Clean quiet comfortable
- 3/5
Lack of food
- 3/5
Lack of food
- 1/5
Heat did not work nor did the tv!!!
- 1/5
Heat did not work nor did the tv!!!
- 3/5
Good
- 3/5
Good
- 1/5
Not clean. Old. Etc.
- 1/5
Not clean. Old. Etc.
- 1/5
I think it’s about time to change the mattress , they are no longer comfortable with those weird noise every time you change spot. Also the tub could have been cleaned, and better towel need to be put in place for guests used.
- 1/5
I think it’s about time to change the mattress , they are no longer comfortable with those weird noise every time you change spot. Also the tub could have been cleaned, and better towel need to be put in place for guests used.
- 1/5
I i have.\nStayed here many times and have never had the problems that I had this time.Whoever was working at the front
- 1/5
I i have.\nStayed here many times and have never had the problems that I had this time.Whoever was working at the front
- 1/5
Omg nothing clean at all about this place not the sheets, the raggedy key system, dry customer service. Walls dirty , bathroom DIRTY. Expect hair on containers & in sheets on bed. Etc!!!
- 1/5
Omg nothing clean at all about this place not the sheets, the raggedy key system, dry customer service. Walls dirty , bathroom DIRTY. Expect hair on containers & in sheets on bed. Etc!!!
- 5/5
Staffing omg ! Keeps this property clean top / bottom and professional! If you need something, you have it very soon.
- 5/5
Staffing omg ! Keeps this property clean top / bottom and professional! If you need something, you have it very soon.
- 3/5
Roo.s in serious need of updating.
- 3/5
Roo.s in serious need of updating.
- 2/5
Lots of black mold on the ceiling in room 113, Room was not very clean
- 2/5
Lots of black mold on the ceiling in room 113, Room was not very clean
- 2/5
Cigarette smell in the room. The bathroom was unpleasant to look at
- 2/5
Cigarette smell in the room. The bathroom was unpleasant to look at
- 4/5
Just a place to lay your head!
- 4/5
Just a place to lay your head!
- 3/5
Ok
- 3/5
Ok
- 3/5
nothing
- 3/5
nothing
- 1/5
This was the dirtiest hotel that I have ever seen. It is supposed to be smoke free and our room smelled like someone chained smoked in there. Plus the comforters had burn holes and rips in them. There were stains all over the walls and hair in the shower. I took pictures if I can figure out how to post them.
- 1/5
This was the dirtiest hotel that I have ever seen. It is supposed to be smoke free and our room smelled like someone chained smoked in there. Plus the comforters had burn holes and rips in them. There were stains all over the walls and hair in the shower. I took pictures if I can figure out how to post them.
- 1/5
The first room was filthy, disgusting, mystery splatter on the wall, holes in the wall that were patched up haphazardly. The bathroom light was super loud and the vent was BLACK. Only two lights worked; the one by the TV flickered like a strobe light. The refrigerator looked like it had been through hell and back, all scratched up and scraped up. The manager gave us a different room. It was much better, but still had flaws... For one, the same crappy paint/patch job on the walls, and a cut out in the wall around the toilet which I kept stuffed with a towel because I didn't feel safe. The soles of my feet were black from the dirty floor. When I got in the tub and ran the shower it made a high-pitched screech sound the entire duration of my shower. Both rooms stunk of smoke and urine, and outside there was a constant smell of weed. I don't care WHAT city or state a Quality Inn is located because I will not EVER stay in a Quality Inn ever again. I left this same review on Google, along with photos and videos of everything I mentioned here, and all of it has been deleted by them. I will NEVER stay at a Quality Inn no matter where it's located EVER AGAIN. They need to shut this place down because there are also fire hazards, and black mold. I want my money back.
- 1/5
The first room was filthy, disgusting, mystery splatter on the wall, holes in the wall that were patched up haphazardly. The bathroom light was super loud and the vent was BLACK. Only two lights worked; the one by the TV flickered like a strobe light. The refrigerator looked like it had been through hell and back, all scratched up and scraped up. The manager gave us a different room. It was much better, but still had flaws... For one, the same crappy paint/patch job on the walls, and a cut out in the wall around the toilet which I kept stuffed with a towel because I didn't feel safe. The soles of my feet were black from the dirty floor. When I got in the tub and ran the shower it made a high-pitched screech sound the entire duration of my shower. Both rooms stunk of smoke and urine, and outside there was a constant smell of weed. I don't care WHAT city or state a Quality Inn is located because I will not EVER stay in a Quality Inn ever again. I left this same review on Google, along with photos and videos of everything I mentioned here, and all of it has been deleted by them. I will NEVER stay at a Quality Inn no matter where it's located EVER AGAIN. They need to shut this place down because there are also fire hazards, and black mold. I want my money back.
- 1/5
The problem is the live in tenants. We all can fall on awful terms of change of social status jobs, housing ect I happen to visit the property on two different occasions, once upstairs " fighting occurred " Staff did move me lower level upon my request. Lower level no fighting just the foot traffic it's like 285/75/85 interchange " claiming" after 12 midnight Weed smoking ALL you smell! Tenants throw trash all over breezeway and parking lot. Zero charter! Don't bother coming here ! I just moved to another hotel close by worth my sanity You deserve more also. Lastly, staff you did well it's the owners whom allow this to occur repeatedly.
- 1/5
The problem is the live in tenants. We all can fall on awful terms of change of social status jobs, housing ect I happen to visit the property on two different occasions, once upstairs " fighting occurred " Staff did move me lower level upon my request. Lower level no fighting just the foot traffic it's like 285/75/85 interchange " claiming" after 12 midnight Weed smoking ALL you smell! Tenants throw trash all over breezeway and parking lot. Zero charter! Don't bother coming here ! I just moved to another hotel close by worth my sanity You deserve more also. Lastly, staff you did well it's the owners whom allow this to occur repeatedly.
- 2/5
Thee area was not bad. The property was well maintained, and the hotel itself was fairly safe. For a Friday night, I didn't see or hear any group gatherings or parties going on at the hotel. The room (bed, floor, sink, toilet, and tub) were all very BUT when we looked up is when we saw a very big problem. The cieling has a lot of spot where black mold had formed and there was black mold along the entire area where the walls met the cieling. Then we found black mold on the adjoining door doorframe. We also found it in the bathroom and inside the shower facit. It was late and we only were staying one night so we decided to stay as the be and bathroom was clean. No concern there. If you have a n option though, please do not stay at this hotel. The corporate office needs to look into this hotel as it is a very hazardous condition.
- 2/5
Thee area was not bad. The property was well maintained, and the hotel itself was fairly safe. For a Friday night, I didn't see or hear any group gatherings or parties going on at the hotel. The room (bed, floor, sink, toilet, and tub) were all very BUT when we looked up is when we saw a very big problem. The cieling has a lot of spot where black mold had formed and there was black mold along the entire area where the walls met the cieling. Then we found black mold on the adjoining door doorframe. We also found it in the bathroom and inside the shower facit. It was late and we only were staying one night so we decided to stay as the be and bathroom was clean. No concern there. If you have a n option though, please do not stay at this hotel. The corporate office needs to look into this hotel as it is a very hazardous condition.
- 1/5
We booked a room
- 1/5
We booked a room
- 3/5
The first room i was placed in looked short of a murder scene...graffiti all over the walls...dried liquids on the walls, the sheets were stained and the door was very loose. Not like pics!!
- 3/5
The first room i was placed in looked short of a murder scene...graffiti all over the walls...dried liquids on the walls, the sheets were stained and the door was very loose. Not like pics!!
- 2/5
I wouldn’t choose that hotel again
- 2/5
I wouldn’t choose that hotel again
- 4/5
It was in a quiet place
- 4/5
It was in a quiet place
- 4/5
The stay was alright only people walking by the rooms were acting like it was day time voices carryover into the room.
- 4/5
The stay was alright only people walking by the rooms were acting like it was day time voices carryover into the room.
- 5/5
I enjoyed my stay, I was sadnpool was not open. The room was clean and it close to stores and food. I had zero problems and everything went smooth.
- 5/5
I enjoyed my stay, I was sadnpool was not open. The room was clean and it close to stores and food. I had zero problems and everything went smooth.
- 1/5
Room
- 1/5
Room
- 5/5
Clean
- 5/5
Clean
- 1/5
We looked at 3 rooms. All smelled of smoke. The dead bolt was broken off in one. The walls were filthy. It felt so unsave, I wasn't going to leave my luggage in the room alone. My husband got our money back. We felt like we needed to shower after being in the rooms.
- 1/5
We looked at 3 rooms. All smelled of smoke. The dead bolt was broken off in one. The walls were filthy. It felt so unsave, I wasn't going to leave my luggage in the room alone. My husband got our money back. We felt like we needed to shower after being in the rooms.
- 2/5
Rooms are toilet dirty and marjuana smells in the room . We booked nonsmoking room. Never book it again.
- 2/5
Rooms are toilet dirty and marjuana smells in the room . We booked nonsmoking room. Never book it again.
- 1/5
They say it’s a smoke free hotel but you smell cigarettes everywhere.The worst part is the breakfast where they do not have anything for breakfast. Most importantly the person(OM) in lobby was rude.
- 1/5
They say it’s a smoke free hotel but you smell cigarettes everywhere.The worst part is the breakfast where they do not have anything for breakfast. Most importantly the person(OM) in lobby was rude.
- 3/5
Rooms need to be updated, pool was not opened. Outdoors was clean.
- 3/5
Rooms need to be updated, pool was not opened. Outdoors was clean.
- 1/5
Ended up leaving and getting another hotel first off key didn't work to room had to go to office everytime i would leave the room they would come up open door with master key and try to play me saying the key works then the Ac did not work it blew very low even tho on high and would barley get cool in the room
- 1/5
Ended up leaving and getting another hotel first off key didn't work to room had to go to office everytime i would leave the room they would come up open door with master key and try to play me saying the key works then the Ac did not work it blew very low even tho on high and would barley get cool in the room
- 3/5
The grounds were quite dirty and unkept. Not maintained well. Musty and stale smell in room. Breakfast was very minimal, cereal and waffles.
- 3/5
The grounds were quite dirty and unkept. Not maintained well. Musty and stale smell in room. Breakfast was very minimal, cereal and waffles.
- 2/5
Very shabby; bathroom needs updating; drapes were drooping; bedspread was stained. Supposed to be nonsmoking room but definitely had been smoked in.
- 2/5
Very shabby; bathroom needs updating; drapes were drooping; bedspread was stained. Supposed to be nonsmoking room but definitely had been smoked in.
- 1/5
This is the worse place i ever stayed
- 1/5
This is the worse place i ever stayed
- 2/5
Wont be ataying here again. The smell is horrendous!
- 2/5
Wont be ataying here again. The smell is horrendous!
- 3/5
Quite
- 3/5
Quite
- 1/5
The property is filthy. All the other hotels around were booked up and I just needed a quick place to stay. It was 10pm. Never again. The sit conditioner hasn't been dusted or cleaned in years. The remote was missing the back. The bathroom was ok, but definitely needs an upgrade. The bed was comfortable and the linen was clean, surprisingly, but there were old stains on the pillows. The front desk guy was average. He could have smiled considering he knew I was about to go into a low quality room.
- 1/5
The property is filthy. All the other hotels around were booked up and I just needed a quick place to stay. It was 10pm. Never again. The sit conditioner hasn't been dusted or cleaned in years. The remote was missing the back. The bathroom was ok, but definitely needs an upgrade. The bed was comfortable and the linen was clean, surprisingly, but there were old stains on the pillows. The front desk guy was average. He could have smiled considering he knew I was about to go into a low quality room.
- 1/5
So my family and I pull into the property, check in and our room had been stayed in, there was pee in the toilet and the room hadn’t been cleaned. Not to mention, there were very large intimidating characters roaming around the property we tried to ignore it, but then a large black suv pulled in blaring loud music and prositutes got out. This place is an actual trap house and prostitution “hotel” we didn’t last an hour and left. We checked out and told the front desk he gave me a full refund and we went to a better hotel.
- 1/5
So my family and I pull into the property, check in and our room had been stayed in, there was pee in the toilet and the room hadn’t been cleaned. Not to mention, there were very large intimidating characters roaming around the property we tried to ignore it, but then a large black suv pulled in blaring loud music and prositutes got out. This place is an actual trap house and prostitution “hotel” we didn’t last an hour and left. We checked out and told the front desk he gave me a full refund and we went to a better hotel.
- 1/5
It was the worst and I will not be back
- 1/5
It was the worst and I will not be back
- 1/5
This property was dirty, the building seems unsafe.
- 1/5
This property was dirty, the building seems unsafe.
- 4/5
Clean and comfortable with working wifi and tv. Close to neighborhood stores. It's worn out and could really benefit from a paint job, but otherwise good for the money.
- 4/5
Clean and comfortable with working wifi and tv. Close to neighborhood stores. It's worn out and could really benefit from a paint job, but otherwise good for the money.
- 3/5
The room I had was smelling smoky and stuffy.
- 3/5
The room I had was smelling smoky and stuffy.
- 2/5
We got there and had to wait over 2hrs to check in because the computer system was down. They should have other ways of checking in.
- 2/5
We got there and had to wait over 2hrs to check in because the computer system was down. They should have other ways of checking in.
- 1/5
Bad
- 1/5
Bad
- 1/5
People outside my door. Just posted up.
- 1/5
People outside my door. Just posted up.
- 5/5
We needed a quick stay and booked that day, everything was really comfortable.
- 5/5
We needed a quick stay and booked that day, everything was really comfortable.
- 1/5
This place should be closed down. The stench of weed in several rooms was overwhelming. Bedding was stained. Floors were filthy. People outside smoking drugs. Completely unsafe. If I could submit zero stars, I would.
- 1/5
This place should be closed down. The stench of weed in several rooms was overwhelming. Bedding was stained. Floors were filthy. People outside smoking drugs. Completely unsafe. If I could submit zero stars, I would.
- 1/5
This place is to avoid at all cost. Flashy on picture and trash in person. Room not clean! Staff not even talk to u properly!
- 1/5
This place is to avoid at all cost. Flashy on picture and trash in person. Room not clean! Staff not even talk to u properly!
- 2/5
The rooms, need an emergency renovation
- 2/5
The rooms, need an emergency renovation
- 1/5
Will never stay here again. Room reeked of weed. Cars peeling out in the parking lot. People screaming at each other all night. Room had mold in the bathroom, tub, and sink. Tv didn't work. Fridge was like warm at best. Bed had stains all over. The only positive was being close to stone mountain. The cheap price is not worth it on this one.
- 1/5
Will never stay here again. Room reeked of weed. Cars peeling out in the parking lot. People screaming at each other all night. Room had mold in the bathroom, tub, and sink. Tv didn't work. Fridge was like warm at best. Bed had stains all over. The only positive was being close to stone mountain. The cheap price is not worth it on this one.
- 2/5
Very nasty and noisy some one sleep in a van outside my room
- 2/5
Very nasty and noisy some one sleep in a van outside my room
- 1/5
Terrible
- 1/5
Terrible
- 1/5
first the property is very dirty it needs to upgrade very poor condition 😢
- 1/5
first the property is very dirty it needs to upgrade very poor condition 😢
- 1/5
Very noisy parking lots was very nasty
- 1/5
Very noisy parking lots was very nasty
- 1/5
We checked in fine the guy gave us a room, then comes to the room and asked who gave me the room key I told him he did we just checked in with him then he proceeded to argue and tell me I was in the wrong room that he gave someone else my key and they walked in my room with all my things why I wasn’t there.! Then he admitted to his mistake like excuse me.! Then they just charge to much if you don’t check out right at 11am at check out time like let me finish getting my things together I let at 11:05 and was charged and extra 40$ idk it was a complete mess the beds had cigarette holes in them the bathroom door didn’t even close or even have a door latch on it idk spending 80 dollars on a room that wasn’t even all clean the staff didn’t know what they was doing I’m just all the way disappointed in my stay never again
- 1/5
We checked in fine the guy gave us a room, then comes to the room and asked who gave me the room key I told him he did we just checked in with him then he proceeded to argue and tell me I was in the wrong room that he gave someone else my key and they walked in my room with all my things why I wasn’t there.! Then he admitted to his mistake like excuse me.! Then they just charge to much if you don’t check out right at 11am at check out time like let me finish getting my things together I let at 11:05 and was charged and extra 40$ idk it was a complete mess the beds had cigarette holes in them the bathroom door didn’t even close or even have a door latch on it idk spending 80 dollars on a room that wasn’t even all clean the staff didn’t know what they was doing I’m just all the way disappointed in my stay never again
- 3/5
That it was around different restaurants and stores. The breakfast didn’t match what the website represented. The outside was dirty and needed to be power washed. The air conditioner wasn’t properly working.
- 3/5
That it was around different restaurants and stores. The breakfast didn’t match what the website represented. The outside was dirty and needed to be power washed. The air conditioner wasn’t properly working.
- 5/5
Pleasant...employees were cheerful & courteous.
- 5/5
Pleasant...employees were cheerful & courteous.
- 2/5
Does not look nothing like the pictures dirty as hell need updating
- 2/5
Does not look nothing like the pictures dirty as hell need updating
- 2/5
Harsh short rude. We typically don’t mind staying in low budget hotels because they can be really nice. But the smell in the room and the was there the man at night during our first night
- 2/5
Harsh short rude. We typically don’t mind staying in low budget hotels because they can be really nice. But the smell in the room and the was there the man at night during our first night
- 1/5
This place was terrible! I got moved to 4 different rooms bc their rooms were horrible. The first one the lock wouldn’t work so I couldn’t get it , second one there was a big bug and it smelled like smoke, third one there were no lights and again the fourth one there was a bug crawling on my stuff. I couldn’t even take a shower there because of how dirty it was! The staff was rude and didn’t even care.
- 1/5
This place was terrible! I got moved to 4 different rooms bc their rooms were horrible. The first one the lock wouldn’t work so I couldn’t get it , second one there was a big bug and it smelled like smoke, third one there were no lights and again the fourth one there was a bug crawling on my stuff. I couldn’t even take a shower there because of how dirty it was! The staff was rude and didn’t even care.
- 1/5
Property was disgusting, rooms had sheets with holes in them and my room was clearly smoked in by a previous tenant although the no smoking sign was on the door. Doors barely close, I would have to slam the door ATLEAST 5 times before it closed. The staff was extremely sexist. Kids running around outside, music being blasted in the parking lot, random people knocking on your door randomly. Bugs coming through vents hanging vent of bathroom. Not a pleasant experience unfortunately
- 1/5
Property was disgusting, rooms had sheets with holes in them and my room was clearly smoked in by a previous tenant although the no smoking sign was on the door. Doors barely close, I would have to slam the door ATLEAST 5 times before it closed. The staff was extremely sexist. Kids running around outside, music being blasted in the parking lot, random people knocking on your door randomly. Bugs coming through vents hanging vent of bathroom. Not a pleasant experience unfortunately
- 3/5
I was ok here until they starting shooting at night
- 3/5
I was ok here until they starting shooting at night
- 1/5
Price
- 1/5
Price
- 3/5
Noisy , dirty , families are living there kids running on second floor can’t rest
- 3/5
Noisy , dirty , families are living there kids running on second floor can’t rest
- 2/5
Beds were clean and comfortable and bath/sink area but other areas were not. Mirrors not cleaned, fixtures and door old and in need of replacement. Staff was very cold. No "good morning". At checkout they come to your room before 11 and tell you "time to get out". I will never stay there again and would not recommend it at all!
- 2/5
Beds were clean and comfortable and bath/sink area but other areas were not. Mirrors not cleaned, fixtures and door old and in need of replacement. Staff was very cold. No "good morning". At checkout they come to your room before 11 and tell you "time to get out". I will never stay there again and would not recommend it at all!
- 1/5
Breakfast terrible!
- 1/5
Breakfast terrible!
- 1/5
To much drug and gang activity. Not safe.
- 1/5
To much drug and gang activity. Not safe.
- 1/5
However, I spent about 1 hour before I left. The comforters had holes in them. The walls were dirty. The furniture was broken. I actually fell out of the desk chair. Children running and making noise outside the door. Someone tried to sell me jewlery. It was not a safe place for me.
- 1/5
However, I spent about 1 hour before I left. The comforters had holes in them. The walls were dirty. The furniture was broken. I actually fell out of the desk chair. Children running and making noise outside the door. Someone tried to sell me jewlery. It was not a safe place for me.
- 1/5
Watched drug deals happen, room had roaches and cigarette burns through the sheets. Reeked of weed and cigarettes, neighbors were dealing drugs in the 30 minutes it took me to find a different place to stay
- 1/5
Watched drug deals happen, room had roaches and cigarette burns through the sheets. Reeked of weed and cigarettes, neighbors were dealing drugs in the 30 minutes it took me to find a different place to stay
- 2/5
It seems to place had a lot of people staying for 14 days. I don’t know if they were homeless or displaced by the hurricane, but they were using the parking lot as their backyard with dogs and kids playing most of the night. At breakfast the next morning seems like they were making stacks of waffles to carry back to the room to feed the family. Everybody was nice not what I expected
- 2/5
It seems to place had a lot of people staying for 14 days. I don’t know if they were homeless or displaced by the hurricane, but they were using the parking lot as their backyard with dogs and kids playing most of the night. At breakfast the next morning seems like they were making stacks of waffles to carry back to the room to feed the family. Everybody was nice not what I expected
- 2/5
I am sorry to say that there were problems with the room. The room was functional, but it was not what I expected from a Choice property. Initial appearance: dark room, worn out bathroom door, mold on the bottom of the fold down shower seat, a crack at the bottom of the chair bracket. The shower head would not stop dripping after it was turned off. Poor water pressure. The desk chair could not be adjusted. The bed had clean linens, but the frame literally clanked whenever I rolled over. Microwave was old, stained and had weak power. The turntable inside did not fit. The drapes were poorly hung. The second day, I tried calling the front desk, but no dial tone. Looked to find that the phone jack had been pulled out of the wall! Hot breakfast service started later than the posted time, and the only thing hot were the waffle irons. I was alone on this trip. Had my wife been with me, we would NOT have stayed.
- 2/5
I am sorry to say that there were problems with the room. The room was functional, but it was not what I expected from a Choice property. Initial appearance: dark room, worn out bathroom door, mold on the bottom of the fold down shower seat, a crack at the bottom of the chair bracket. The shower head would not stop dripping after it was turned off. Poor water pressure. The desk chair could not be adjusted. The bed had clean linens, but the frame literally clanked whenever I rolled over. Microwave was old, stained and had weak power. The turntable inside did not fit. The drapes were poorly hung. The second day, I tried calling the front desk, but no dial tone. Looked to find that the phone jack had been pulled out of the wall! Hot breakfast service started later than the posted time, and the only thing hot were the waffle irons. I was alone on this trip. Had my wife been with me, we would NOT have stayed.
- 4/5
Lamp broke. The other one without bulb. The floor dirty, walls with holes, cigarette smell. The bed comforts were wet. But they allow pet that why I rent there
- 4/5
Lamp broke. The other one without bulb. The floor dirty, walls with holes, cigarette smell. The bed comforts were wet. But they allow pet that why I rent there
- 3/5
The room was ok. Outside the pool was just a pool, nothing exceptional. Kids played in the pool quite a bit, but people were in and out with one person running and jumped the fense and sat in a chair and passed out for a few minutes then jumped back over the fence and was gone how is that safe?
- 3/5
The room was ok. Outside the pool was just a pool, nothing exceptional. Kids played in the pool quite a bit, but people were in and out with one person running and jumped the fense and sat in a chair and passed out for a few minutes then jumped back over the fence and was gone how is that safe?
- 5/5
Great customer service
- 5/5
Great customer service
- 5/5
Tj is a great person and the staff is humble
- 5/5
Tj is a great person and the staff is humble
- 1/5
Everything was messed up
- 1/5
Everything was messed up
- 3/5
- 3/5
- 1/5
The room had mold on ceiling shower didn’t work correctly
- 1/5
The room had mold on ceiling shower didn’t work correctly
- 2/5
Nothing
- 2/5
Nothing
- 2/5
Great location near dining,shopping and close to interstate
- 2/5
Great location near dining,shopping and close to interstate
- 3/5
Activity going on in the parking lot. People standing in the breezeway.
- 1/5
The front desk work had a very bad attitude with poor customer service I was visiting from Chicago and was getting dropped off by my auntie and my cousins and my room was canceled because the worker said that we had to many people in the car with us and he will not bramble to come check the room and make sure that it was only 2 adults in th room after I explained to him that ot was only going to be me and my husband in the room he then proceeded to say that he was canceling my room and that he did not care and that was not his problem so I spent 2 hours with nowhere to go coming in from Chicago just to find me another hotel room he attitude and customer service was very poor and rude
- 1/5
There was no television service in my room, i had a television but it did not have sny internet or cable...called front office and they wouldn't answer the phone...
- 1/5
The rooms stink and reek of cigarettes, are dirty, holes in the walls, chair missing wheels. I almost fell back sitting on the chair. Walls were dirty and had dry spit on them. I had to leave the Quality Inn and check into another hotel. In fact several of the hotel guests at the other hotel, also left Quality Inn. Please take this property off your website. I have videos and photos of this nasty, dirty, filthy place…
- 1/5
Dirty and no one at front desk for over 40 minutes trying to checkin
- 2/5
water pressure and parking light are okay. Room is dirty, smoking smell. beds are broken, sheets have cigarettes holes. tv is old, no good show to wash, breakfast had waffles and coffee nothing else, disappointed
- 5/5
Excellent.....service, rooms, cleanliness....and staff and house keeping. I stayed here about 3 weeks
- 1/5
This property is unhealthy, unclean, just plain dirty Do not stay here. we left after 2 hours of going to bed due to the unhealthy air. The air conditioner hasn't been cleaned and was full of dirt and dust.
- 2/5
It was your typical Quality Inn - these hotels are cheap and that is what you get.
- 1/5
Dirty, tub was clogged, water wouldn’t drain.
- 1/5
DO NOT STAY HERE. Run!! Horrible place to stay. Room was dirty, mold on the shower liner, reeked of smoke, mini fridge had rust/mold?? On the outside. Paper thin walls. Oh and they don’t do any kind of refund if you have an issue with the room.
- 2/5
The locatio is perfect. The place need a deep clean including walls. You not need luxury but the clean is number one.
- 5/5
Very clean
- 1/5
I have to leave the hotel a few hours i was there it was at lots police around the area i think they were looking for someone
- 2/5
Breakfast was never ready at 6:30 as advertized. Very disappointing when I plan my morning around food. I have to be somewhere at 7, so I end up skipping breakfast one day because they haven't even unlocked the doors to the lobby by 6:40. And when they finally open the doors, there's no food put out yet, Coffee is still brewing. Nothing I can grab and go. Next day same thing. I didn't have to work quite as early, but I still had to sit around until almost 7 before anything other than coffee was ready.
- 5/5
Dom is the best front desk agent.... made check in quick and easy!!
- 5/5
Anytime I check in and Dom is the agent...I know it's going to be smooth and easy... Dom always makes me feel welcomed when staying at Quality Inn...and he is always accommodating and has the nicest smile...he's one of the reasons I keep coming back!!
- 5/5
Was checked in by Dom. Has was helpful in making sure I got the best rates. He was also very informative and knowledgeable about the area and even suggested eating places and suggested taking a trip to Stone Mountain Park.... Dom made me feel welcomed when I walked through the door!!
- 5/5
Dom was excellent at check in...he made the process simple and easy
- 3/5
The room was very dirty. The shower was broke. Smelled like smoke even though it was a smoke free hotel. Bed was comfortable.
- 2/5
Ever time I come into the room the floors wet and the sink leaking in bathroom underneath
- 1/5
Very dirty loud
- 1/5
Front staff lady very rude
- 2/5
Tv remote didn't work. Front desk didn't care.Dirty
- 5/5
Nice
- 4/5
Good
- 2/5
Someone knocking on the door at the room next to me. Dope bags outside in the parking lot.
- 4/5
N/a
- 5/5
The rooms were clean and the outside noise was not that bad I am a solo traveling male so it was great for me
- 2/5
This is an older building that needs some work. There seem to be a number of permanent residents there. Many of those residents are noisy. The rooms are very basic. All doors the face the outside even at $67 per night, this hotel was not worth it. This should be a $45 per night property at best. I did not necessarily feel unsafe there, but I did not feel comfortable because of the conditions and cleanliness of the room.
- 1/5
Cigarette burns in sheets and somehow pictures on the wall. Key to get in barely worked. Someone tried to open my door at 530 am on early Saturday morning. Room smelt terrible. I would of complained but I know based on other reviews it wouldn't of done anything. Not once were sheets cleaned. Place should be demolished.
- 1/5
I stays 4 night they never clean my rooms even one's
- 1/5
The front desk person was rude. Keys didnt work so she said i wasnt using it right. She tried it and it didnt work. All the while we were standing in 20 degree weather waiting. While unpacking the carbwe saw two drug deals in two idfferent rooms. Faucets are leaking. The place is filthy with carts of trash sitting on the walkway. Apparently the area is so unsafe they lock the lobby during the day. Mold in the bathrooms and broken toilet
- 2/5
The stay was ok it was really noisy! All night long
- 3/5
Good location