Hampton Inn Atlanta Stone Mountain

Politely from desk and good place

As soon as you walk into the lobby, you look down on the floor and it looks like nobody has to sweat.Our mopped floor was dirty. Then whenever you walk to your room to get on the elevator you can tell nobody has vacuumed because all the dirt was cluttered along the edge of the wall. Some of the trimming needs to be repainted , are updated. There were several doors that look like a dog has scratched on them.Are the shiny veneer was coming apart. The elevator smelt like very hot over heated, burnt grease.When you got on the elevator or buy it. .just needs up dated

Only complaint would be low water pressure.

This hotel looks nice in the pictures but was not maintained well. There were parts of the hotel that were not very clean. We did not have any hot water for any of our showers whether taken in the morning or at night. The pictures of the breakfast were deceiving and the options were minimal. The lady working breakfast was rude and asked people to throw trash away that was not theirs. She also started cleaning up before breakfast was over so people didn't have anything to put on their waffles. She unplugged a waffle maker and didn't tell the lady until after she put the batter in it. She was messing with the trash and did not wash her hands before touching the food items. Thr location of this hotel was not great either. Not the part of town I would ever want to stay in again.

Very helpful and accommodating staff.

Overall, pretty good but not the best of the best

I enjoyed the property especially breakfast Nothing it was great

I found it interesting that the Hotel has assigned parking for electric vehicles!

The pool was amazing! The lovely woman at the front desk was very pleasant and helped me all the time.

Overall stay was nice. They’re renovating so I won’t complain too much. Just needs more attention to detail.

The room was not clean. Smelled of mold and housekeeping did not remove trash from previous guests. The building is not well kept and clearly needs renovation.

Exceptional

Very good

The facility was clean. The staff, friendly and helpful. The lady with glasses at the front desk was especially kind and helpful. I was pleasantly touched she knew my name the next day after I checked in. I am particularly embarrassed that I don’t recall her name. Said she ls only there on the weekends. I am guessing your weekend reviews are through the roof. Awesome stay for the weekend. P.S. please have your elevator looked at. Don’t wait for an incident to occur. That is usually a more expensive option. Just saying. Michael Lewis #300 Memorial Day weekend Cheers!

Nothing! Not worth the prize. The elevator’s inspection was 4 months overdue. The elevator has a wicked drop when it stops. The electrical outlets around the TV were not good for ironing clothes. The cleaning lady had an attitude on the day of checkout despite the fact that we has over two hours left for the 12:00 checkout time. The place is just NOT worth $343 for two nights.

Nothing! Not worth the prize. The elevator’s inspection was 4 months overdue. The elevator has a wicked drop when it stops. The electrical outlets around the TV were not good for ironing clothes. The cleaning lady had an attitude on the day of checkout despite the fact that we has over two hours left for the 12:00 checkout time. The place is just NOT worth $343 for two nights.

Bad

Very good

Location was ideal

Location was ideal

Place was very nice and in good condition even though it has not been fully redone. Bed was awesome. Water is shower nice and hot. Tub was not very nice - could not take a bath as the plug was missing and the tub really needed to be replaced. Rugs were not vaccumed well. Kikja and Dennis at the front desk were very nice and helpful and the weekday breakfast attendent was super nice. The breakfast was different each day that we were there along with the usual waffles and cold items. My only complaint is the fact that they had a security survelliance system around the property that made me feel safe taking my puppy out at night. Unfortunately, the second night on, I don't think it was working as it just kept blinking a white light and did let the front desk know. OH, and the last night the door that we were parked by, no longer unlocked the door with your key. It wasn't just use but others who tried it also. It was a fairly good location for dogs. Just not a lot of grassy area that was fairly flat for their walks with their senior human parents. I believe there was ample parking every night. Highly recommend. I was told they are still upgrading.

Very good

The location and Mr. Dennis was extremely helpful and pleasant. I really appreciate his great attitude and knowledge about the area. The bathroom was not cleaned well, if you left anything on the desk ants would appear all over.

The location and Mr. Dennis was extremely helpful and pleasant. I really appreciate his great attitude and knowledge about the area. The bathroom was not cleaned well, if you left anything on the desk ants would appear all over.

I didn’t like anything. Rooms weren’t well maintained and had a mildew funky smell. The staff was decent no issues with that. Outdoor pool was closed and that was one of the reasons that hotel was chosen.

Good

Passable

staff were very helpful. They should include in their advertising that the pool isn't presently available

Renovated room, though with a caveat. They were currently undergoing instruction to make decorative upgrades, yet other more functional facilities such as the elevator were clearly extremely old and not being changed (at least then). The elevator’s inspection card had expired the first week of March 2026 and was not renewed by the time of my stay (mid-May 2026). Facilities were extremely old and minimal effort further than a facelift was going into renovation. Structure of old bones remained unchanged. Terrible chemical smells throughout (under-construction) floor 1 (which you must walk through to access the elevator), but floor 2 smells terribly to a comparable manner despite being fully renovated, no work going on there. They charged a $50 deposit upon check in despite the booking warning that no further payment was necessary since it’d been paid through the app. Booking customer service reaffirmed that no additional charges should’ve been made per the property’s own policies. Clerk denied it all and insisted on deposit.

Renovated room, though with a caveat. They were currently undergoing instruction to make decorative upgrades, yet other more functional facilities such as the elevator were clearly extremely old and not being changed (at least then). The elevator’s inspection card had expired the first week of March 2026 and was not renewed by the time of my stay (mid-May 2026). Facilities were extremely old and minimal effort further than a facelift was going into renovation. Structure of old bones remained unchanged. Terrible chemical smells throughout (under-construction) floor 1 (which you must walk through to access the elevator), but floor 2 smells terribly to a comparable manner despite being fully renovated, no work going on there. They charged a $50 deposit upon check in despite the booking warning that no further payment was necessary since it’d been paid through the app. Booking customer service reaffirmed that no additional charges should’ve been made per the property’s own policies. Clerk denied it all and insisted on deposit.

Exceptional

This is no bullshit: THE ROOM STUNK LIKE FARTS! It was Really horrible. Room 414. Put a nee bed in there! The bed smelled so bad. When I would leave the room and come back in, the smell of parts was overwhelming !!

Room is very good commune areas looks old and dirty

Superb

Room is very good commune areas looks old and dirty

Breakfast was good. Property was well maintained but is pretty dated and showing wear. Room was clean and staff friendly and helpful.

Very comfortable and spacious N/A

Very comfortable and spacious N/A

Good hot breakfast and safe parking with camera in parking lot

Under construction, rooms weren’t very clean

Under construction, rooms weren’t very clean

Exceptional

Very good

Convenient location for our needs. Friendly staff and efficient customer service.

Yes

They were remodeling. The second floor. Too much noise. Alarm going off.

They were remodeling. The second floor. Too much noise. Alarm going off.

Everyone was very friendly. This is no bullshit: THE ROOM STUNK LIKE FARTS! It was Really horrible. Room 414. Put a nee bed in there! The bed smelled so bad. When I would leave the room and come back in, the smell of parts was overwhelming !!

We arrived 90 minutes early because my 80+ year-old mother (multiple stroke survivor, wheelchair-bound, severe stamina issues) was in visible distress and needed to lie down immediately. I explained the medical emergency to the front desk clerk (a Black woman) and requested early check-in. She coldly refused, saying “Check-in is at 4pm” and “I ain’t got nothing until 3pm,” then walked away. When I asked if there was anywhere my mother could rest, she said “no.” I pleaded, offering to pay for early check-in and stressing my mother’s condition. She showed complete indifference. Moments later I watched her promptly check in two Black families and hand them room keys. The racial disparity was obvious—we were being discriminated against. I immediately called Hampton Inn Corporate. Five minutes later the clerk received a call, looked directly at me, and suddenly announced our room was ready. Room 220 was not a Handicap room. It had clearly been cleaned hours earlier and was available the whole time. The bathroom was inaccessible—my mother found the toilet difficult and dangerous and could not shower. There was never any hot or warm water. The room’s location made access extremely difficult. From our handicapped parking spot we had to travel to the distant rear elevator and back. At night the facility locks down, rendering stairwells and rear entrance unusable. Worst Hampton Experi

Generally everything is good but some staff

This morning when I came down to grab breakfast, one of the staff members was in the dining area with a piece of bacon dangling from her mouth.( in uniform on clock) changed the plans for my breakfast as I am walking back to the lobby i see the same staff member one hand under shirt with the freezer door open looking for more food to cook.( room to the right as you coming from elevator to lobby.) Minus that i enjoyed my stay!

Superb

Superb

Location Construction mess

The room was newly renovated so it was very clean and comfortable. The lobby and doors to the rooms needed to be revarnished and updated.

The lobby and doors to the rooms needed to be revarnished and updated.

Location Construction mess

Not much. I have been staying at the Hampton Inns for over 20 years this is the most disappointing. staff unfriendly and a horriable breakfast.

The breakfast. Staff friendly. Location ok The shower wall wasn't clean. Bathroom overall wasn't pleasant. Water pressure low,not hot . Under construction, so it wasn't comfortable. Carpet outdated,not clean.

staff unfriendly and a horriable breakfast.

The shower wall wasn't clean. Bathroom overall wasn't pleasant. Water pressure low,not hot . Under construction, so it wasn't comfortable. Carpet outdated,not clean.

Location Nothing

Bad idea to be open while under construction! Very dusty,every where, people were smoking pot in rooms smell was every were.all of the for sale snacks were covered in drywall dust .Night desk person was sleeping, both nights .

I didn't see menu for breakfast. Room was good clean, front staff was friemdlt and parking was ok.

Everything was good they were just renovating at the time so there were minor inconveniences. The staff was great!!! That I didn’t know ahead of time that they had renovations occurring. I liked they had security at night.

Hotel power went out for 3 hours no electricity, major renovation hotel looks old. Front desk attendant was a sweet heart very nice and professional

Everything was great

Easy check in. Clean room. Quiet area.

decent

Clean room, good breakfast, short trip for fun and food.

Yes

Everything OK

When we arrived there were people sitting in the woods and they had cameras that I never seen before. The hotel needs renovation. The pillow was to soft.

Every thing are perfect except the elevator

The staff were very complimentary. The construction and limited handicap parking in the front of the building.

Parking safe the room very clean staff was really friendly will stay again when in town

The stay was just okay, but I was little disappointed because there wasn't a handicap room available, reconstruction throughout the building, shower had no room to sit your own stuff while showering, and the room seemed to be a little more tighter than other Hamilton's I stayed at.

Wish inbounds have known that renovations was going on. Dusty in all areas. Gym exercise equipment need to be maintenance. Couple of dumbbells missing .

Good location and good comfort

This location is under construction. If this would have been disclosed, i would have picked another location. They were short on staffing and it took nearly an hour to get in my room. It was noisy and some things were inoperable.

Custom service front desk

Everything was good despite construction...

Like the área and the rooms were nice, clean. I asked and requested a room on the bottom floor and was acomedated with a room on the bottom floor! Over all large cozy comfortable room. N/A

Staff was amazing!

so at times it was challenging but overall a good stay & hoping the new changes go well & I know it will be very nice.

It was ok, wasnt the best. Kept hearing doors slamming. Just wasnt peaceful

There should be discounts under these circumstances

This hotel has people staying there while They are renovated! It is ugly and very uncomfortable feeling! They should closed until its finish! Staff was friendly but wouldn't recommend at all until its been updated! The room size was nice, and bed was straight

Nothing

Our first night we had to strip the sheets because of a spill. The cleaning lady was outside when we put the sheets out and we asked for new ones. This was at 4-5pm. They told us they would. By midnight they did not bring us any. We went down to the front desk and requested sheets. Not once did they supply us with any and we had to sleep on the bare mattress. This was the only hotel experience we’ve ever had thay was bad

CAUTION : Several car windows were broken during our departure. We arrive back to hotel at 2am that morning and didn’t see no car windows broken just yet. When leaving at 11am there were at least 6 cars whose windows were broken. Potentially could have more we just didn’t drive around the building to check it out,luckily our truck was just fine. Will not be staying here again.

CAUTION : Several car windows were broken during our departure. We arrive back to hotel at 2am that morning and didn’t see no car windows broken just yet. When leaving at 11am there were at least 6 cars whose windows were broken. Potentially could have more we just didn’t drive around the building to check it out,luckily our truck was just fine. Will not be staying here again.

Terrible Staff. Sheets were nasty, toilet was nasty, toilet overflowed. Worst experience ever!

Terrible Staff. Sheets were nasty, toilet was nasty, toilet overflowed. Worst experience ever!

Two cars at least got broken into that were parked overnight . There windows were busted not sure if anything was stolen. Clearly not a good neighborhood. Not a trustworthy area.

Two cars at least got broken into that were parked overnight . There windows were busted not sure if anything was stolen. Clearly not a good neighborhood. Not a trustworthy area.

The hotel is under construction. We were not advised of this until after check in. Upon going to the second floor there several workers in the hall way. All signs for direction to rooms were removed. The walls had no wall paper and had what resembles blood but was just a mixture of red and white paint on the wall. There was dust everywhere from construction. We could hear everything from the other rooms likely due to a lack of insulation bc of the repairs being made. Our doors were numbered with tape and numbers written in them. The tub felt like there was sand in it. We had to call security in the middle of the night because of the constant banging and yelling in another room in our area that continued through out the night. Overall the hotel description is poorly represented as well and patrons should be aware of conditions and construction taking place. Left message for management to be advised. We also could not cancel reservation bc we were not advised of the state of construction until hotel was confirmed. It was also not visible from the outside. We were disappointed and taken advantage of.

The hotel is under construction. We were not advised of this until after check in. Upon going to the second floor there several workers in the hall way. All signs for direction to rooms were removed. The walls had no wall paper and had what resembles blood but was just a mixture of red and white paint on the wall. There was dust everywhere from construction. We could hear everything from the other rooms likely due to a lack of insulation bc of the repairs being made. Our doors were numbered with tape and numbers written in them. The tub felt like there was sand in it. We had to call security in the middle of the night because of the constant banging and yelling in another room in our area that continued through out the night. Overall the hotel description is poorly represented as well and patrons should be aware of conditions and construction taking place. Left message for management to be advised. We also could not cancel reservation bc we were not advised of the state of construction until hotel was confirmed. It was also not visible from the outside. We were disappointed and taken advantage of.

Property has seen better days, but the room was nice and clean. Staff was friendly. Can recommend it, especially for this price.

Property has seen better days, but the room was nice and clean. Staff was friendly. Can recommend it, especially for this price.

Room had been rehabbed but the halls were not in good repair. No wall covering or paint, trash in the halls. The hotel is under rehab and therefore the cleaning is not up to par. This should have been disclosed at the time of booking!!

Room had been rehabbed but the halls were not in good repair. No wall covering or paint, trash in the halls. The hotel is under rehab and therefore the cleaning is not up to par. This should have been disclosed at the time of booking!!

No greetings upon arrival. Long wait time for clean room. Rooms were available on floor 2, but under construction. No working phone in the room. Only one (1) Elevator working.

No greetings upon arrival. Long wait time for clean room. Rooms were available on floor 2, but under construction. No working phone in the room. Only one (1) Elevator working.

My family and I were in town from Louisiana for a dance competition. The receptionist, Ms. Malaika, was awesome! She made our stay very welcoming! The room was extremely clean! The area is great! The hospitality is just exceptional! 10/10 I highly recommend!

My family and I were in town from Louisiana for a dance competition. The receptionist, Ms. Malaika, was awesome! She made our stay very welcoming! The room was extremely clean! The area is great! The hospitality is just exceptional! 10/10 I highly recommend!

Was never told they were doing renovations, no extra blankets for the pull out couch/bed but I appreciate them trying.

Was never told they were doing renovations, no extra blankets for the pull out couch/bed but I appreciate them trying.

Small pillows

The hallways as well as the room could have used a vacuuming. There was noticeable dirt and debris on the floors in the main hallway and the room appeared to have been superficiallly vacuumed and there was still dust and debris on the floors

The hallways as well as the room could have used a vacuuming. There was noticeable dirt and debris on the floors in the main hallway and the room appeared to have been superficiallly vacuumed and there was still dust and debris on the floors

Not clean. Staff was not pleasant.

Not clean. Staff was not pleasant.

Yes everything was great

Yes everything was great

It was an awesome stay

It was an awesome stay

Courteous staff

Courteous staff

The night Staff was rude to me and my son . Any thing that you asked her she had a smart remark for . She wasn’t friendly at all. The morning staff as well. I said good morning and she just looked at me . Then said just put it in the box, I guess referring to the key . Not what i expect from Hampton Inn

The night Staff was rude to me and my son . Any thing that you asked her she had a smart remark for . She wasn’t friendly at all. The morning staff as well. I said good morning and she just looked at me . Then said just put it in the box, I guess referring to the key . Not what i expect from Hampton Inn

Easy parking

Easy parking

The phone didn’t work…maintenance fixed it (new cord). 😉 The floor in the kitchenette area was slippery with oil/grease of some kind (slip hazard)… housekeeping took care of it 😉 There was NO hot water. Maintenance came to repair, however there still wasn’t hot water the entirety of our stay. Management discounted the price.

The phone didn’t work…maintenance fixed it (new cord). 😉 The floor in the kitchenette area was slippery with oil/grease of some kind (slip hazard)… housekeeping took care of it 😉 There was NO hot water. Maintenance came to repair, however there still wasn’t hot water the entirety of our stay. Management discounted the price.

They didn’t clean the room none day during my stay at the hotel

They didn’t clean the room none day during my stay at the hotel

Room clean, staff courteous , comfy bed

Room clean, staff courteous , comfy bed

Great buffet!!

Great buffet!!

Some of the staff was not very friendly and the covers were dirty

Some of the staff was not very friendly and the covers were dirty

Bed frame was stinking out cab be hurt , towels was dirty and bathroom faucet was leaking and window curtains was not properly installed was seen through

Bed frame was stinking out cab be hurt , towels was dirty and bathroom faucet was leaking and window curtains was not properly installed was seen through

Clean room, and friendly staff

Clean room, and friendly staff

EXCELLENT SERVICE

EXCELLENT SERVICE

I had to be moved from TWO rooms at check-in because of how dirty they were. There were used diapers in the trash can, somebody’s hair and other trash, and the tile in the shower was covered in rust and stains. It was disgusting. The third room was better than the first two at first glance, but when I woke up I saw bugs everywhere and roaches crawling around. The breakfast was subpar and that was the best part of the stay, so that’s saying something. The staff was fine - they didn’t question it when I asked for a new room because they already knew the rooms were dirty. The doors to the building on the side were broken and the staff knew it, saying “oh yeah the side doors are broken” after I had to walk around and couldn’t get in. I will never ever ever stay at this place again. It was a huge mistake.

I had to be moved from TWO rooms at check-in because of how dirty they were. There were used diapers in the trash can, somebody’s hair and other trash, and the tile in the shower was covered in rust and stains. It was disgusting. The third room was better than the first two at first glance, but when I woke up I saw bugs everywhere and roaches crawling around. The breakfast was subpar and that was the best part of the stay, so that’s saying something. The staff was fine - they didn’t question it when I asked for a new room because they already knew the rooms were dirty. The doors to the building on the side were broken and the staff knew it, saying “oh yeah the side doors are broken” after I had to walk around and couldn’t get in. I will never ever ever stay at this place again. It was a huge mistake.

Female Front Desk associate was very Rude house keepers didn't clean room but other than that it was a okay stay I was only there for the weekend for a funeral

Female Front Desk associate was very Rude house keepers didn't clean room but other than that it was a okay stay I was only there for the weekend for a funeral

The room is clean

The room is clean

The complementary breakfast that was great..

The complementary breakfast that was great..

From the moment I stepped into this establishment,I was greeted with warm smiles and excellent customer service! I plan on making this my go to hotel when everI'm in Stone Mountain

From the moment I stepped into this establishment,I was greeted with warm smiles and excellent customer service! I plan on making this my go to hotel when everI'm in Stone Mountain

Breakfast was good as usual for Hampton. Parking in some locations was dark. Older hotel, still in decent condition.

Breakfast was good as usual for Hampton. Parking in some locations was dark. Older hotel, still in decent condition.

I love this hotel always great service.

I love this hotel always great service.

Staff very pleasant

Staff very pleasant

Dirty

Dirty

While my hotel stay was relatively enjoyable & uneventful, the poor condition of the carpet and overly watchful & suspicious eyes of the staff serving the free breakfast was outrageous at best.

While my hotel stay was relatively enjoyable & uneventful, the poor condition of the carpet and overly watchful & suspicious eyes of the staff serving the free breakfast was outrageous at best.

Very disappointed. I get it was thanksgiving weekend but was hoping for a tree to be up by the fireplace . We had went to stone mountain and pick there due to it was a little cheaper but not that much and had free breakfast that wasn’t eatable really . Low par . Which I get free . The bed rooms the sheets were stain or at least I hope the were stained and very wore out . I did take pictures and Jones didn’t call because we got back late the first night and was exhausted and the we just slep on top of the one stained sheets with blankets we brought. . Feel could have newer bedding . I mean you get what you pay for and this is a fact .

Very disappointed. I get it was thanksgiving weekend but was hoping for a tree to be up by the fireplace . We had went to stone mountain and pick there due to it was a little cheaper but not that much and had free breakfast that wasn’t eatable really . Low par . Which I get free . The bed rooms the sheets were stain or at least I hope the were stained and very wore out . I did take pictures and Jones didn’t call because we got back late the first night and was exhausted and the we just slep on top of the one stained sheets with blankets we brought. . Feel could have newer bedding . I mean you get what you pay for and this is a fact .

Generally everything are good

Generally everything are good

There was urine visible on the bottom of the toilet when we got to our room. The keys never worked, even after someone came and allegedly replaced the battery in the door. There was a phone on the nightstand that wasn’t even plugged in anywhere. The reason I gave this review a 3 is that the staff was friendly and the rates are good. We’ve stayed here every year for almost 10 years st Thanksgiving because it’s close to your family but I think this is the last year we’ll be staying there

There was urine visible on the bottom of the toilet when we got to our room. The keys never worked, even after someone came and allegedly replaced the battery in the door. There was a phone on the nightstand that wasn’t even plugged in anywhere. The reason I gave this review a 3 is that the staff was friendly and the rates are good. We’ve stayed here every year for almost 10 years st Thanksgiving because it’s close to your family but I think this is the last year we’ll be staying there

My only complaint is tht shower chairs are needed for disabled ppl they cannot stand in the shower

My only complaint is tht shower chairs are needed for disabled ppl they cannot stand in the shower

Parking was safe and room was clean.

Parking was safe and room was clean.

Good breakfast

Good breakfast

Great staff

Great staff

Yes

Yes

It's right next to the highway. The room was enough for comfortable stay.

It's right next to the highway. The room was enough for comfortable stay.

They don’t provide soap.

They don’t provide soap.

Room was clean front desk staff was awesome

Room was clean front desk staff was awesome

There was no shower head in the shower, the property in general seemed neglected and the staff seemed more focused on going home than being there.

There was no shower head in the shower, the property in general seemed neglected and the staff seemed more focused on going home than being there.

The room was clean and the breakfast was ok. What stood out for me was the front desk employee that checked us in. We got in late after a day of traveling with delays and she was really welcoming. Thank you

The room was clean and the breakfast was ok. What stood out for me was the front desk employee that checked us in. We got in late after a day of traveling with delays and she was really welcoming. Thank you

Yess

Yess

Very noisy. Could hear couple having sex. Someone had loud TV on way into night. Breakfast a little weird.

Very noisy. Could hear couple having sex. Someone had loud TV on way into night. Breakfast a little weird.

Cleanliness and comfort could have been better.

Cleanliness and comfort could have been better.

Everything was okay

Everything was okay

Beds

Beds

Stayed for a night, close to Stone Mountain, free breakfast is a plus, close to stores & restaurants!

Stayed for a night, close to Stone Mountain, free breakfast is a plus, close to stores & restaurants!

Check in & checkout was quick and easy. The housekeeping staff greeted us and even chatted with us about our dog in the hallway. The room was very clean. Our TV had a welcome message with our name on it. There is a microwave, refrigerator, and coffee maker. There’s large bottles of hand soap, lotion, body wash, shampoo, & conditioner in the bathroom. The shower was nice and hot. The beds were comfortable. The AC worked like it should. The area was quiet and felt safe. It was about 8-10 minutes from the Pumpkin festival at Stone Mountain. Lots of fast food restaurants and stores within 2 miles. The gym was nice. Breakfast was good. There’s someone ready to serve you the hot food, which was biscuits, sausage, and egg rounds. The first server was rude, but everyone else was polite. There’s cereal, yogurt, bagels, bread for the toaster, a waffle machine, grits, shredded cheese for your grits if you want, packaged pastries, juice, coffee, tea, milk, oatmeal packets, there’s no sugar free options incase you need to plan ahead if you’re diabetic or just prefer no sugar items. It’s a nice place for a family or anyone else that’s looking for a safe clean place to stay. We’re definitely adding this to our favorite places to stay when we visit Stone Mountain.

Check in & checkout was quick and easy. The housekeeping staff greeted us and even chatted with us about our dog in the hallway. The room was very clean. Our TV had a welcome message with our name on it. There is a microwave, refrigerator, and coffee maker. There’s large bottles of hand soap, lotion, body wash, shampoo, & conditioner in the bathroom. The shower was nice and hot. The beds were comfortable. The AC worked like it should. The area was quiet and felt safe. It was about 8-10 minutes from the Pumpkin festival at Stone Mountain. Lots of fast food restaurants and stores within 2 miles. The gym was nice. Breakfast was good. There’s someone ready to serve you the hot food, which was biscuits, sausage, and egg rounds. The first server was rude, but everyone else was polite. There’s cereal, yogurt, bagels, bread for the toaster, a waffle machine, grits, shredded cheese for your grits if you want, packaged pastries, juice, coffee, tea, milk, oatmeal packets, there’s no sugar free options incase you need to plan ahead if you’re diabetic or just prefer no sugar items. It’s a nice place for a family or anyone else that’s looking for a safe clean place to stay. We’re definitely adding this to our favorite places to stay when we visit Stone Mountain.

Friendly staff, accommodating, and enjoyable.

Friendly staff, accommodating, and enjoyable.

Nice place

Nice place

Staff was very friendly and helpful. Hotel was nice and clean. Room was spacious and clean. The only complaint I had were the sheets on the bed.

Staff was very friendly and helpful. Hotel was nice and clean. Room was spacious and clean. The only complaint I had were the sheets on the bed.

Clean rooms and friendly staff.

Clean rooms and friendly staff.

not happy are room was right around the corner from the ice machine and it was loud and making ice all night also we were in the back room facing the bus parking and that was noisy plus there was some kind of compressor going every once in a while and it was loud

not happy are room was right around the corner from the ice machine and it was loud and making ice all night also we were in the back room facing the bus parking and that was noisy plus there was some kind of compressor going every once in a while and it was loud

Convenient

Convenient

The lady at the front desk had an ugly attitude. She was not nice at all. The rooms were clean and the beds comfortable. However, the lady’s attitude ruined any good part of our stay.

The lady at the front desk had an ugly attitude. She was not nice at all. The rooms were clean and the beds comfortable. However, the lady’s attitude ruined any good part of our stay.

Second room: no shower soap, foyer floor slippery; Wednesday night Receptionist's and cleaning guy's customer service sucks. I went to buy my own towels and soap. This Hampton hotel sucks!

Second room: no shower soap, foyer floor slippery; Wednesday night Receptionist's and cleaning guy's customer service sucks. I went to buy my own towels and soap. This Hampton hotel sucks!

Very old, worn out and dirty hallway carpet. Dirty and worn elevator. Poorly installed toilet seat. Limited availability of staff for assistance.

Very old, worn out and dirty hallway carpet. Dirty and worn elevator. Poorly installed toilet seat. Limited availability of staff for assistance.

The parking is fine but getting in and out of the lot is difficult because large trucks will park along the road coming in and essentially turn the entry road into a one way road but it is not and it becomes quite dangerous.

The parking is fine but getting in and out of the lot is difficult because large trucks will park along the road coming in and essentially turn the entry road into a one way road but it is not and it becomes quite dangerous.

This is a perfectly fine hotel that I would definitely stay at again.

This is a perfectly fine hotel that I would definitely stay at again.

The breakfast was lacking. We ere only expecting “fast food” level hot food but found the eggs were not edible and the prepackaged pastries were mostly smushed. We got cereal for our kids and made do until we go to our day trip location. The counters were not clean in either room. There were visible food smears and marks on the counters. Also, the tile floors were super slick and felt greasy. It felt like cleaner had been sprayed on the floor but not actually cleaned up. None of the trash cans had bags in them. We would not stay here again.

The breakfast was lacking. We ere only expecting “fast food” level hot food but found the eggs were not edible and the prepackaged pastries were mostly smushed. We got cereal for our kids and made do until we go to our day trip location. The counters were not clean in either room. There were visible food smears and marks on the counters. Also, the tile floors were super slick and felt greasy. It felt like cleaner had been sprayed on the floor but not actually cleaned up. None of the trash cans had bags in them. We would not stay here again.

Pleasant place to stay, staff friendly and accommodating.

Pleasant place to stay, staff friendly and accommodating.

I only stayed for one day and it was lovely. Very quiet and the staff was available for any needs.

I only stayed for one day and it was lovely. Very quiet and the staff was available for any needs.

Parts of the coffee pot was missing. Told desk person, told they you bring new pot, never happened. The faucet in the bathroom was barely hanging in. Had to hold it in place to turn water on. No toilet paper holder in the bathroom. The suite was roomy and clean.

Parts of the coffee pot was missing. Told desk person, told they you bring new pot, never happened. The faucet in the bathroom was barely hanging in. Had to hold it in place to turn water on. No toilet paper holder in the bathroom. The suite was roomy and clean.

Staff was AMAZING

Staff was AMAZING

I'm always pleased with Hampton Inn. This was a short staycation, just to have some ME time. It was just what I needed.

I'm always pleased with Hampton Inn. This was a short staycation, just to have some ME time. It was just what I needed.

Perfect place

It was doable, clean, not quiet- had noisy children right next door. Breakfast next day was good - no real complaints

I came in town for a wedding and this place was very convenient to stay in. Wedding was about 15 mins away and the area is packed with places to eat and things to do. You’re in walkable distance from a bowling alley ! I’ve stayed here with family before and I’m never disappointed..

Great property just no daily housekeeping!

Upon checking into the room. The desk attendant was not pleasant, and almost seemed as we were a bother to her. The room was not clean, it was balls of hair, nails, and candy on the floors. The best part of this stay was the cleaning staff, they were extremely nice and welcoming.

The room had small black ants all over the room. If you sat on the sofa ants would crawl on you and ants were climbing the wall in the bathroom. An area of about 3 to 4 feet around the air conditioner had the rug wet. The air conditioner did not remove the humidity so everything felt wet. We will not stay at Hampton Inn at Stone Mountain again.

I wouldn’t recommend or stay here again

This property needs a lot of help. The elevators did not operate properly and were still in operation even with " temporarily out of service" signs, the washer/dryer died mid cycle and the hotel had to finish washing our clothes for us, hot water for your shower is hit or miss and housekeeping barely came. At one point I had to leave them notes to ask them to replace toilet paper or shampoo. It was hard to get additional blankets or towels for our party. The maintenance guy was a big help but other than that most of the staff was just there for a paycheck. The breakfast wasnt appealing and there's not much near by to run and get food at. Definitely wouldn't recommend this property.

good breakfast

None of my outlets work during my stay and the the hot water did not work either day.

The bed, however, was another story. It was horrible. I had trouble getting to sleep and when I finally did get to sleep, it was a painful rising because of the mattress.

The cleanliness and the friendliness of the staff were great, but overall, the facilities felt very outdated. Using the elevator was almost scary, as it didn’t feel safe. The room was also very damp and humid, which made it feel uncomfortably musty.

Not horrible but old and dated hotel. Smelled cigarette smoke and front desk staff... Meh. No hot water whole weekend but they tried to rectify a bit. Wouldn't stay at this hotel again

Average property. I reserved three rooms! Room 313 smelled like sewage, room 306 toilet was slow flushing and on Saturday asked for clean towels and was promised they'd be hanging on my door when I returned. However, three hours later still no towels. I asked a housekeeper in the hallway, she said someone was bringing thrm up. An hour later, still no towels., went to front desk abd was told towels were comin. We received the towels an hour and a half later. We waited a total of 4 hours for towels. However, once we received them the hotel had NO hot water and we were told there would not be any until Monday, our reservation was from Friday to

The hot water stopped working and the staff did nothing to better the situation. The staff stated that multiple people had complained of not having hot water.

Good place to stay

I would visit again and the breakfast was good

Dirty linen

The ladies were pleasant and friendly. The two rooms had air condition problems with water leakage and strong smell

Everyone where nice

Stiff

The room was nice and breakfast was good. We did have one incident in wee hours of the morning when people in room next to ours came in being very loud and arguing outside our door. They woke us and it went on for quite sometime.

We had two rooms and quality is inconsistent. Beds super comfy in room 1; aging and getting springs in room 2. Air conditioner leaked all over the carpet and our items in room 1; worked fine in room 2. Bathroom door fine in room 1; difficult to shove closed in 2. Several of our family are allergic to feather down pillows but we were able to get foam pillows at the front desk.

The location was convenient for Stone Mountain, the staff were very friendly and professional. Also, the breakfast was very good and quiet.

Everything looks great but couldn’t get blind to shut all the way it was stuck.

A place that is close to highways with lots of parking lots, room was big, stuff unfriedly

Great

Awesome breakfast and service! Rooms could use some paint touch up and the pillows were not comfortable.

Staff was average. The cut expenses here with towel usage and toiletries provided. Overall nice stay woth contactless keys through the app. Breakfast was better than most.

Property was clean. Employees were friendly. We the cleaning lady know that we need a toilet paper and shampoo in our room in the morning when we left and when we returned that evening we still did not have toilet paper or shampoo. Every other day they were to make up your room and give you fresh towels. They left some of the old towels in the room and the bed wasn't made. And I didn't put toilet paper in there again.

It was clean but my room had so many ants. Little tiny ants and the big black ants.

What really made my stay here special was the young lady at the front desk. I’m not sure what her name was but she’s only there on the weekends. She’s so delightful. Staff was extremely nice. My room was nice and clean, cozy. Parking was very easy. The breakfast want that good but it was included so can’t complain too much. I would stay here again.

We couldn’t check into the property they had no clean rooms several guests waited in the lobby for over 2 hours to check in. I missed my nieces graduation, which was the soul purpose of my trip. Roache’s in the bathroom, the elevator out of service, disabled guest couldn’t be accommodated for hours. A senior citizen guest was unable to get access to her room because the elevator went out while she was away from the property. The iron board couldn’t extend, the iron leaked all over my dress. I’ve never experienced anything like this at Hilton. I was so disappointed I left the property at 3:15am after the roach incident. Roach eggs behind the toilet that the alleged was cleaned by house keeping. I am requesting a full refund.

The hotel and staff were good, BUT the person's dog who was locked in the bathroom next to our room was barking and whining all night!!!!!! Security had to pound on the door, but no one was there! Must have been out clubbing!! No black-out drapes

The pillows sucked, white towels were stained, found items on carpet that suffeated bot throughly vaccumed.

The gentleman at check in was polite and so was the young lady in the breakfast area in the morning.

I can’t rate the pool because it was not open. Our stay was very nice, the room was clean and the staff was very friendly and helpful. Just one thing I would upgrade is the pillows. They are very small for a king size bed.

Bad ac

Nothing was in working condition-room telephone out of order, TV did not work called front desk and they came and replaced. Smoke alarm hanging down off the wall with no batteries in it. Bathroom plugs and all plugs except for desk lamp were nonfunctioning. Had to blow dry and curl my hair from the desk lamp with no mirror.

It was very run down. Hall ways and elevators were dirty and beat up. The room was a little better but maintenance was really lacking with some very poor cobbled together repairs. Pool was not functioning. Business center had been removed. One elevator wouldn’t go to the 4th floor because the #4 button didn’t work. Atleast the staff was nice.

Overall it was a good property. One of my beds didn’t have a fitted sheet, and housekeeping forgot to empty the trash cans, but the front office staff was exceptional, and the breakfast was quite delicious

Nice room except that we were given a handicapped room so the shower ran water over the bathroom floor. Very comfortable bed. Breakfast was ok & included some hot items…omelets, grits and waffles. Staff was friendly and efficient.

No soap in the container in the shower.

The staff was very professional and the location was clean.

Tv keeps freezing up Mattress was terrible

The location is convenient,with plenty of parking. Staff was very friendly and accommodating. So the price seemed fair for Hampton Inn, however king bed was worn out,the 4 pillows were broken lumps of cotton! And i had to go down to front desk to ask for a clean set of sheets, because we found fresh makeup on our bed sheets. ** The biggest issue was the smell in the bathroom pipes. It was undescribable, had to be something dead in the walls or pipes!! We literally had to hold our breath just to walk in the bathroom. Lobby and dining room were clean,but the carpet on the hallway on 1st& 4th floor need vacuuming and steam cleaning.

I was only at the Hampton in for 2 nights. I was quite comfortable there and have no complaints. The front desk staff was very helpful and kind

It was nice

Staff lacked good customer service skills and were on their personal phones. Breakfast was not good. Hotel room door was sticky. Pull out couch bed was dirty and pillows were dirty. Not worth the $240 suite price I paid for one night. Would not stay again.

The front desk staff was super friendly. When I checked in my room had been flooded and I was able to get an upgrade. I appreciate the hospitality. I will definitely stay again.

Room was just as expected and breakfast buffet was excellent

Great breakfast options and plenty of parking. Wish the dining options were closer to the property.

I was moved three times because of the poor cleanliness and condition of the rooms. The toilet in the first room had dried pee and dirt on it. The second room counters were blatantly not cleaned. There were dry spilled and crumbs on it. The floors weren’t vacuumed nor swept and the food table tray still had the crumbs from whatever food on it. The bed had a hair and a small stain on it and the tub had pubic hair in it. The third room had hair around the tub and the sink was stopped up. The drain stopper had hair and gunk stuck to it and it was left on the sink

During our 2 night stay we only had hot water the morning of check out. It was too cold to shower the rest of the time. We had a friend who stayed in 2 other The tv didn't work the first night. We mentioned it the next day and someone came right out to fix it. Worked then, but when we got back to the room it was out again. So, that was a little annoying. At the front desk there is a sign letting visitors knkw that hotel staff will never call the room asking for credit card info. Glad i saw that because the next morning someone did in fact call the room trying to scam us. So be aware of that. They say that their system crashed and they need to reenter your cc info and address.

People in the hallway and in the parking lot at 3 In the morning. Just talking and hanging out.

As soon as I walked into my room, I noticed spots on my pillows pillows look like dried food. I walked the pillows down to the front desk. Front desk called for housekeeping management, and I asked her to change all the sheets because I feel like if the pillows were dirty the sheets were dirty. She had an attitude and the counter where the coffee machine was filthy, I videoed it all.

Everything was great … had to wait awhile for the shower to get hot. Otherwise no complaints.

This was a nice place to stay. We had a handicapped room. It was a nice size. Comfortable.

Really nice stay. It was a lady at the desk with the short hair was really nice.

Decent value stay

The overall stay was great just needs to have better cleaning it was blood on the shower curtain when i arrived an the sink was stopped up in the bathroom overall just needs better attention to cleaning detail other than that it was a ok stay

Nice staff

My stay was good. The coffee maker was not working, so the front desk clerk agreed to make some for me. I drink coffee at night. That spoke volumes to me!

We had a nice stay

Nice property and room was better than I expected.

So far so good. Great experience

The property was not clean. I never went to go there again because the rooms were bad and the bed wasn’t clean or changed.

Nice

Overall this was a great stay. We were pleased when we arrived at our room we had been updated to a double queen suite, which was great for the 5 of us!

Nice quiet lots of parking

Wasn't able to stay due to the first room being dirty and the second had a sewerage smell so we had to get a refund

Disgusting bed! Look at the bed under the top sheet! Full of hair and a ripped topper exposed a dirty Disgusting mattress that looked like someone peed or bleed all over ! Didn't look at it till the morning when i got freaked out by itchiness. NEVER again will i not look at the mattress im sleeping on i will unzip the topper to see what is there. I will Never go to this hotel ever again!!! There is alot of other things i can write about but i won't.

The room was nice and clean. The staff was friendly. We were just passing thru so we had no expectations other than a clean, safe place to rest. All Hampton's hold a high standard and you know what you will get. That's why we look for Hampton's while traveling.

Was an awesome place and very clean

The property was accessible to my vacation spot, and the staff was friendly, but the place can use a little tender loving care like painting, new designs, new rugs, etc. Our toilet tissue holder was hanging, many times I found my toilet tissue on the floor. I found a little roach behind the TV stand, and my daughter found hair in her unused towels. Just little details that will make the place better. The breakfast was very good.

Nice

This hotel was close to Stone Mountain. The staff was helpful, cheerful, and kind. However, the building needed some care. The elevators were past due on their checkup. The carpeting in the halls, as well as the rooms, needed to be vacuumed. The doors were a bit beat up. Management needed to clean carpets, and do some care on the building. My husband and I are part of a facilities team for a church, and know what it takes to keep a building looking well cared for, and well maintained. This building needs some of that TLC. It was a non-smoking building, but I did see one man smoke inside, and I smelled marijuana. The breakfast was nice, and they had a staff of 2 or three manning it and keeping the tables clean. It was only a couple of miles from 2 grocery stores, coffee shops, and restaurants.

Dirty, no hot water in showers and staff was very rude

On our last day so some one broke into 11 cars.

The AC noise was so loud that I couldn't sleep, so I tried to turn it off, but it wouldn't turn off. So I asked the staff, but the staff refused and seemed annoyed. The staff's response was disappointing.

The Collard Green Cafe was amazing

that’s very nice