Holiday Inn Hotel & Suites Stockbridge / Atlanta I-75 by IHG

Gym is small but it did the trick...

Good

Exceptional

The property was clean, and the staff was friendly.

Exceptional

Everything was good!!

Staff was respectful room was clean and comfortable. That’s all I ask for.

Exceptional

Very good

Exceptional

The location The staff entered my room when I had the do not disturb tag on the door

Pleasant

The staff entered my room when I had the do not disturb tag on the door

I will never stay here again…. It was 3 of us in a room only had clean towels for 2. Carpet needs to be taken up and redone. Toilet barely flushed. A/C unit still attached to the walls and were dirty even though it’s a wall unit. And let’s not forget the room smelled like piss especially the living room area.

Exceptional

Just not enough time

Hot water in the shower wasn’t adequate

Exceptional

Hot water in the shower wasn’t adequate

Staff was great and professional. The room was very clean. The only thing is the hotel did not have bottled water in stock. When they heard my complain about it they stocked the concession area the next day. It is located away from the busy streets and in an area of food places and near the freeway.

Clean room, comfortable bed with a dark room, Perfect! Good breakfast included.

Just not enough time

Staff were awesome and friendly! They have a restaurant inside of the hotel but I didn’t dine… food smelled good though. There’s a fee for breakfast. Had some issues with the bath towels, they had stains on them. Housekeeping provided new ones and reported the issue to management. The AC is a bit loud when it kicked on. And you could hear other people’s voices when you’re in the bathroom. Overall it was a decent stay

It was a quick process The shower didn’t get hot

It was a quick process The shower didn’t get hot

The customer service, bar, and food are all amazing.

Exceptional

Very good

Passable

Superb

Everything was great, really nice staff..

My stay was better than previous stays .Clean room , hot shower , friendly staff and well kept property.I just wish they would upgrade the rooms like the newer IHG properties and mu only complaints is the tv only has 62 channels and the AC was so loud I barely could hear the tv until it cut off.Other than that it was a good stay.

After 30+ stays I can confidently say this is a great place to stay, consistently clean, great staff and location!

We did enjoy the breakfast and the staff were nice. Air conditioning was very good in our room

Good

It was a beautiful facility The cleanliness

The cleanliness

Bathroom N/a

Bathroom N/a

Booked 2 suits and they were great. Staff was great also.

Right off of the highway and convenient to food and shopping. The music’s in the public areas was relaxing and the open atrium was nice. The staff were exceptionally welcoming and the room was clean. There was no way to adjust the temperature in the room and it was slightly warm.

Right off of the highway and convenient to food and shopping. The music’s in the public areas was relaxing and the open atrium was nice. The staff were exceptionally welcoming and the room was clean. There was no way to adjust the temperature in the room and it was slightly warm.

Very clean Room and the Staff was great.

Breakfast was ok. Not a wide variety.

Everything Everything

The location

The location

Everything Everything

Good

Exceptional

Exceptional

It was clean They did not have any towels / additional towels available for us during our stay … also didn’t like that they didn’t have enough parking for us to park in the lot, had to park across the street at Lowe’s

It was clean They did not have any towels / additional towels available for us during our stay … also didn’t like that they didn’t have enough parking for us to park in the lot, had to park across the street at Lowe’s

During my stay, I experienced several issues that impacted my overall satisfaction. There was no hot water available, and I also observed that the carpet was dirty and the bathroom floor was not properly cleaned. I contacted the front desk regarding the lack of water. In addition, only enough towels were provided for two guests, despite there being three of us in the room. At check out, I encountered a front desk representative who was notably rude to both my husband and me, which further affected our experience. This hotel previously had a strong reputation; however, it now appears to be outdated and in need of significant improvements in both maintenance and customer service.

The location was great. During my stay, I experienced several issues that impacted my overall satisfaction. There was no hot water available, and I also observed that the carpet was dirty and the bathroom floor was not properly cleaned. I contacted the front desk regarding the lack of water. In addition, only enough towels were provided for two guests, despite there being three of us in the room. At check out, I encountered a front desk representative who was notably rude to both my husband and me, which further affected our experience. This hotel previously had a strong reputation; however, it now appears to be outdated and in need of significant improvements in both maintenance and customer service.

Very good

Exceptional

No amenities were available

Very good

I liked everything

The area and staff and it was clean with a lot of amenities, and there was restaurants and activities It’s not that I don’t like nothing about it. It’s just the price was just a little over.

The area and staff and it was clean with a lot of amenities, and there was restaurants and activities It’s not that I don’t like nothing about it. It’s just the price was just a little over.

The location the room and the space of the room the bed was comfortable the shower was amazing The restaurant was too expensive I was charge $47 for a Cobb salad and 8 wings no fries the next day I went to the wing spot up the street in the plaza and ordered a 10 piece wing combo and a Philly cheesecake combo and a shrimp fried rice for $40 so if the restaurant prices was comparable to surrounding establishments it wouldn’t be empty like it was on the night I dined on Saturday at 8:00 and my tvs didn’t work so I had to be put in another room after calling front desk from and asking for someone to fix the cable problem from 3:00 till 9:45 so we were there for 6 hours with no tv in the living room or bed room

The refrigerator in the room did not work. I asked for service twice, never had a working refrigerator. The trash was not pulled one day, there was food in the can. The location of the hotel is awesome, it was the snow two things that will keep me from returning.

Charge for breakfast not indicated at hotel Desk employees were not attentive to busy talking and eating The first room they gave us was being painted The second room had minor damagclevks could care less when it was discussed with Difficulty connecting to WiFi again was ignored by clerks Was not aware there was a charge for beakfadt Everything

Staff is very friendly and helpful. Ask for Mike, the hotel ambassador. Great guy.

They were nice at the front desk. It was a last minute booking to change hotels from our previous horrible one. THe rooms were clean, smelled nice, actually had towels in the bathroom. All in all it was a very good experience. The pool smelled strongly of chlorine, it burned our eyes. And the internet wasn't very good. But it was a decent stay.

Nothing I am a repeat customer and the management has to be different. There was rat droppings on my bed. Took video to front desk they were nice enough to “refund “ but will not answer email from booking.com to complete. The bartender was way out of pocket giving us a sheet with her cash app and Zelle to bless her… she was more worried about finding her phone than making sure my order was right. A

Only thing I did not like is you had to pay for the breakfast

The location and pool the friendly staff The breakfast could have been better they kept running out of food and wouldn’t bring more out they definitely need a better menu selection more fresh fruit

Rooms show age. Ceiling cracks and wear and tear furniture. Food choices limited in restaurants. Friendly staff. Okay for overnight when traveling but not for extended stay.

Everything good

Staff was super friendly

The staff welcomed you and they was so nice and friendly Everything was perfect

No towels in my room loud a/c poor shower

I have booked this hotel for a handful of trips, but rhis last time a few if mybutems where stolen by the cleaning staff. It has been 2 weeks and no one has been willing to call me back to acknowledge and resolve this theft issue. I have reached out to corporate and still no one is willing to come up with a solution. I stayed for 4 nights and the room was serviced only once and only because i requested it. For some odd reason the manager has not been onsite since i brought this issue to their attention. I will not recommend this place given the fact that theres no urgency to solve their theft issue. Management at this location dont seem to care at all. So until this theft issue is resolved, i urge people not to stay here, but if you do, please be aware of potiential theft from staff

The facility was nice. We liked the set up and the pool. I didn't like it that one staff member said that she would bring us the towels for the room and the sheets and blankets for the sofa bed, but then did not. We had to go and get them after about 90 minutes of waiting. Also, we had to hold the coffee maker closed so that it would work.

The king bed

Beautiful & clean

We had to change rooms 3 times room smells bad had to buy cleaning supplies to clean the room and the room were infested with lady bugs

Very clean, staff was friendly. Pillows and bed wasn’t comfortable for me.

Well finished, clean, professional, personal, every staff was friendly -every single staff person I ran into. Everything was great from check-in to check-out.

yes

Great breakfast, beautiful new hotel. Glaring lights outside were pretty startling. Black-out blind was effective but felt a bit claustrophobic.

Carpet in room smell, and dirty. Cold showers and cold inside pool. Waste of my money, never come by to this facility again. Hampton is in close proximity I will do them next time we are visiting our grandbabies.

Loved the hotel. Carpet in my room was dated. Other than that, enjoyed my stay.

Loved the hotel. Carpet in my room was dated. Other than that, enjoyed my stay.

Cleanliness from the rooms and staff Nothing

It smelled like old grease from the kitchen. That was mainly in the evening. When we came down in the morning to have breakfast, the smell was pretty much gone.

It smelled like old grease from the kitchen. That was mainly in the evening. When we came down in the morning to have breakfast, the smell was pretty much gone.

The staff in the lounge were so personable and friendly. From top to bottom, everyone was working hard and made us feel welcome. We had multiple rooms and stayed several nights, and all of our rooms were very clean and comfortable. I highly recommend the suite rooms they are especially nice. We also ate in the lounge two nights in a row. I highly recommend the cheeseburgers, and the salads were fresh and delicious. Overall, it was a fantastic experience, and we would absolutely stay here again!

The staff in the lounge were so personable and friendly. From top to bottom, everyone was working hard and made us feel welcome. We had multiple rooms and stayed several nights, and all of our rooms were very clean and comfortable. I highly recommend the suite rooms they are especially nice. We also ate in the lounge two nights in a row. I highly recommend the cheeseburgers, and the salads were fresh and delicious. Overall, it was a fantastic experience, and we would absolutely stay here again!

Room and staff.

Room and staff.

Nice breakfast

Nice breakfast

The staff was great and friendly and the room was clean. Always a great experience here.

The staff was great and friendly and the room was clean. Always a great experience here.

Breakfast was fine.

Breakfast was fine.

Room was clean and beds were comfortable. Staff was very friendly. Hotel was mostly vacant, yet we were on the very top floor, facing the road with cars racing up and down the streets all night. Not a very peaceful night’s sleep.

Room was clean and beds were comfortable. Staff was very friendly. Hotel was mostly vacant, yet we were on the very top floor, facing the road with cars racing up and down the streets all night. Not a very peaceful night’s sleep.

We were here ovwrnight on a road trip. The person that checked us in was super nice, polite, fun ... really made the decision to stay here feel good. The room was clean, the hotel was clean and updated. There's plenty of shopping and dining within a 10 minute radius.

We were here ovwrnight on a road trip. The person that checked us in was super nice, polite, fun ... really made the decision to stay here feel good. The room was clean, the hotel was clean and updated. There's plenty of shopping and dining within a 10 minute radius.

Amenities..I only chose this place because it has an indoor pool. I there pool still out of order as it was during the summer when I was there..very disappointing

Amenities..I only chose this place because it has an indoor pool. I there pool still out of order as it was during the summer when I was there..very disappointing

The staff at this location are AMAZING!!!!!!!!!!!!!!!!!! Everyone was so nice and helpful. Rooms were great. Pool area and water were super cold lol but other than that, our stay was amazing. We plan to visit again soon!

The staff at this location are AMAZING!!!!!!!!!!!!!!!!!! Everyone was so nice and helpful. Rooms were great. Pool area and water were super cold lol but other than that, our stay was amazing. We plan to visit again soon!

Stayed in a Suite and found there was mold on chairs inside the suite. Bed made me itchy when I would wake up. Not the best experience.

Stayed in a Suite and found there was mold on chairs inside the suite. Bed made me itchy when I would wake up. Not the best experience.

No hot water in shower.

No hot water in shower.

Thy stay was wonderful the room was clean and the bed was comfortable would recommend this hotel just wish they did complementary Breakfast but you can purchase for $14 a person

Thy stay was wonderful the room was clean and the bed was comfortable would recommend this hotel just wish they did complementary Breakfast but you can purchase for $14 a person

Clean. Breakfast is not included.

Clean. Breakfast is not included.

Yes, everything was perfect

Yes, everything was perfect

Staff was very nice and accommodating, great rooms and easy access to and from highway.

Staff was very nice and accommodating, great rooms and easy access to and from highway.

We were charged for breakfast

We were charged for breakfast

Overall really bad experience. First room, the fridge was turned off, which would’ve meant spoiled food. Had to repack and move to a room that was rejected by another guest, as it turns out. I can see why. The a/c sounded like an airplane taking off every time it turned on. Try sleeping with that. Was woken up at 6:45 by a bunch of kids on trip. Poor soundproofing considering we were on the second floor. Only 2 elevators and no legit stairs access. Between that and one luggage cart, changing rooms and checking out took nearly 30 minutes. At checkout, we were charged someone else’s room service. Front desk staff called the manager who audibly called us liars. Interesting how the charge was made before we arrived at the hotel and before we were booked into that room. Took 48 hours to get a refund and about 6 phone calls. This place is very poorly managed and poorly designed. Too bad too because it could be a nice hotel. Clean and decently modern otherwise. Doubt I’ll ever go back though.

Overall really bad experience. First room, the fridge was turned off, which would’ve meant spoiled food. Had to repack and move to a room that was rejected by another guest, as it turns out. I can see why. The a/c sounded like an airplane taking off every time it turned on. Try sleeping with that. Was woken up at 6:45 by a bunch of kids on trip. Poor soundproofing considering we were on the second floor. Only 2 elevators and no legit stairs access. Between that and one luggage cart, changing rooms and checking out took nearly 30 minutes. At checkout, we were charged someone else’s room service. Front desk staff called the manager who audibly called us liars. Interesting how the charge was made before we arrived at the hotel and before we were booked into that room. Took 48 hours to get a refund and about 6 phone calls. This place is very poorly managed and poorly designed. Too bad too because it could be a nice hotel. Clean and decently modern otherwise. Doubt I’ll ever go back though.

Excellent customer service

Excellent customer service

Yes

Yes

Did not have the breakfast.The staff was great friendly and polite.

Did not have the breakfast.The staff was great friendly and polite.

everything was nice! would stay again

everything was nice! would stay again

Clean room, wonderful customer service

Clean room, wonderful customer service

Loved it ! Very clean and put together

Loved it ! Very clean and put together

bought location by accident. They would not refund.

bought location by accident. They would not refund.

Disappointed since we did not know indoor pool was closed until we got there but everything else was great.

Disappointed since we did not know indoor pool was closed until we got there but everything else was great.

Overall it was good

Overall it was good

The front desk didn't handle my reservation or payment correctly....had to cancel..they ruined my trip ... thanks

The front desk didn't handle my reservation or payment correctly....had to cancel..they ruined my trip ... thanks

Room carpet was very dirty. Sheets smelled. TV color was blue.

Room carpet was very dirty. Sheets smelled. TV color was blue.

When we arrived at the front desk to check in we waited for around 10 minutes before calling the hotel and then someone appeared only to tell us about the parking situation. Just include that in the price of the room instead of surprising people when they arrive. 2 out of 3 elevators don't work (the one does work is barely working). We took the stairs with the exception of bringing our luggage in and out of the room Refrigerator in our room didn't work Only one of the ice machines worked Shower worked but driped constantly Both lamps by the bed were broken and tilted over The air barely got cool Luggage cart is SUPER loud going down the hall. All day and night you could hear people wheeling them into their rooms as well as housekeeping doing their rounds. Building overall just smelled musty and was outdated. I know I could have asked for another room but I wasn't going to risk getting moved to another room only to deal with the same problems of the previous room. AVOID THIS HOTEL AT ALL COSTS! THE GOOD REVIEWS ARE A LIE!

When we arrived at the front desk to check in we waited for around 10 minutes before calling the hotel and then someone appeared only to tell us about the parking situation. Just include that in the price of the room instead of surprising people when they arrive. 2 out of 3 elevators don't work (the one does work is barely working). We took the stairs with the exception of bringing our luggage in and out of the room Refrigerator in our room didn't work Only one of the ice machines worked Shower worked but driped constantly Both lamps by the bed were broken and tilted over The air barely got cool Luggage cart is SUPER loud going down the hall. All day and night you could hear people wheeling them into their rooms as well as housekeeping doing their rounds. Building overall just smelled musty and was outdated. I know I could have asked for another room but I wasn't going to risk getting moved to another room only to deal with the same problems of the previous room. AVOID THIS HOTEL AT ALL COSTS! THE GOOD REVIEWS ARE A LIE!

Friendly customer service

Friendly customer service

Three people from house keeping enter my room each time without knocking.

Three people from house keeping enter my room each time without knocking.

Very convenient, clean, and great service.

Very convenient, clean, and great service.

Unfortunately no breakfast is included, specially with the price per night. Other than that, its the one of the best places i have found so far

Unfortunately no breakfast is included, specially with the price per night. Other than that, its the one of the best places i have found so far

The breakfast buffet was great. The bed was super comfortable. Sadly, the outside traffic noise was terrible. No reflection on the hotel staff. Everyone was amazing.

The breakfast buffet was great. The bed was super comfortable. Sadly, the outside traffic noise was terrible. No reflection on the hotel staff. Everyone was amazing.

Lets start with the good...it's clean :) Now...while I understand check-in is 3pm we arrived 2:20-2:30 and no rooms were available. Seems strange b/c the whole time we were there we probably saw less than 10 people at any given time. The pool was closed and no notice was given online ahead of the reservation, the restaurant was like a ghost town on Friday evening...that should have been our sign but we were rehabbing a house all day and just too tired to go anywhere. We sat down and ordered a burger that was delivered in a styrofoam "to go" container with plastic utensils, flatware and a napkin wrapped in plastic? He ordered a double bourbon and I a Jack and coke, we shared a burger since we weren't super hungry and the total came to more than 1/2 a century since we can't mention prices ;) That was before a tip!!!!!! The burger was "eh" and the drinks weak. Needless to say we didn't dare try the breakfast and went else where.

Lets start with the good...it's clean :) Now...while I understand check-in is 3pm we arrived 2:20-2:30 and no rooms were available. Seems strange b/c the whole time we were there we probably saw less than 10 people at any given time. The pool was closed and no notice was given online ahead of the reservation, the restaurant was like a ghost town on Friday evening...that should have been our sign but we were rehabbing a house all day and just too tired to go anywhere. We sat down and ordered a burger that was delivered in a styrofoam "to go" container with plastic utensils, flatware and a napkin wrapped in plastic? He ordered a double bourbon and I a Jack and coke, we shared a burger since we weren't super hungry and the total came to more than 1/2 a century since we can't mention prices ;) That was before a tip!!!!!! The burger was "eh" and the drinks weak. Needless to say we didn't dare try the breakfast and went else where.

Staff at checkin were nice and accommodating . There was a issue with expedia on there end so they took the time to call expedia and sort it out. They gifted ny family a free breakfast for the wait. Place was clean and we had a nice rest

Staff at checkin were nice and accommodating . There was a issue with expedia on there end so they took the time to call expedia and sort it out. They gifted ny family a free breakfast for the wait. Place was clean and we had a nice rest

Excellent hotel and great customer ser

Excellent hotel and great customer ser

Dirty

Dirty

Finding the hotel was kind of difficult. It is up high above Hwy 138 and can be seen from there but finding how to get up there was difficult. the Holiday Inn sign was largely hidden behind vegetation. One time I missed the turn and ended up on I-75 North. A sign closer to Hwy 138 would be helpful.

Finding the hotel was kind of difficult. It is up high above Hwy 138 and can be seen from there but finding how to get up there was difficult. the Holiday Inn sign was largely hidden behind vegetation. One time I missed the turn and ended up on I-75 North. A sign closer to Hwy 138 would be helpful.

It was fine and served its purpose. Thanks for the good stay

It was fine and served its purpose. Thanks for the good stay

The staff was amazing!

The staff was amazing!

James at the front desk was one of the best hosts...need more hosts like him

James at the front desk was one of the best hosts...need more hosts like him

Clean. Quiet. Comfortable.

Clean. Quiet. Comfortable.

This place is great!!!

This place is great!!!

Clean, friendly staff

Clean, friendly staff

Unexpected fees to my card broken ac when I arrived to my room so I had to wait to get another one.

Unexpected fees to my card broken ac when I arrived to my room so I had to wait to get another one.

.

.

Kids were upset the pool was very cold. It was supposed to be a heated pool.

Kids were upset the pool was very cold. It was supposed to be a heated pool.

Bed was very comfortable. Very clean. A little noisy but overall, a great stay.

Bed was very comfortable. Very clean. A little noisy but overall, a great stay.

Great stay

Great stay

Wouldn’t recommend! Didn’t have any room’s ready! Had to towels washed for the room

Wouldn’t recommend! Didn’t have any room’s ready! Had to towels washed for the room

This property was disgusting. Checked in and the room was disgusting. After the 3rd room they tried to give me I checked out and booked at Fairfield Marriot down the street!! This property needs a lot of work.

This property was disgusting. Checked in and the room was disgusting. After the 3rd room they tried to give me I checked out and booked at Fairfield Marriot down the street!! This property needs a lot of work.

Our room was very clean and quiet. Pulled down the blackout shade and slept like a baby in the cold AC with nice , pluffy pillows and comforter. The bed was very, very comfortable. I'd definitely recommend this hotel.

Our room was very clean and quiet. Pulled down the blackout shade and slept like a baby in the cold AC with nice , pluffy pillows and comforter. The bed was very, very comfortable. I'd definitely recommend this hotel.

Everything was great!

Everything was great!

Great customer service with a very late check in.

Great customer service with a very late check in.

Excellent

Excellent

Needed a place to rest it was convenient to I75 close to restaurant's and the Pool was nice.

Needed a place to rest it was convenient to I75 close to restaurant's and the Pool was nice.

Customer service wasn’t good

Customer service wasn’t good

Booked a king bed room and when we arrived 60 minutes later there were no king rooms. It was explained that rooms are first come, first served, and that i should have called to confirm availability before booking through a 3rd party. We were given a double queen room.

Booked a king bed room and when we arrived 60 minutes later there were no king rooms. It was explained that rooms are first come, first served, and that i should have called to confirm availability before booking through a 3rd party. We were given a double queen room.

My only issue was that we did not have any hot water. It was barely lukewarm. That’s my only complaint.

My only issue was that we did not have any hot water. It was barely lukewarm. That’s my only complaint.

Every thing was amazing!

Every thing was amazing!

Everything was amazing. We enjoyed our stay

Everything was amazing. We enjoyed our stay

Excellent hotel! Only wish they had gluten free options at the restaurant.

Excellent hotel! Only wish they had gluten free options at the restaurant.

Customer service was great. The room was clean and had all amenities. The bed was comfortable and pillows were in good shape.

Customer service was great. The room was clean and had all amenities. The bed was comfortable and pillows were in good shape.

I have stayed at this property many times since 2023, and unfortunately things have been declining. during my previous visit the power was out during the night, the door handles were broken, not enough towels in the room, and many more issues, but I still came back this month and stayed again. this time the room did not have hot water, the comforter had holes everywhere, towels were dirty, the room smelled like cigarettes even though is a none smoking facility. I spoke to front desk regarding the water, yet it was never fixed. on my check out day I happened to have a small emergency with my flight, so I requested an extra hour for delayed, but front desk was quit to tell me no even after all the issues that no one helped with, yet I wasn't offered help or any type of solution in return. this is extremely disappointing to say the least as the property sits in an extremely convenient area, but the standard of the hotel is definitely falling apart.

I have stayed at this property many times since 2023, and unfortunately things have been declining. during my previous visit the power was out during the night, the door handles were broken, not enough towels in the room, and many more issues, but I still came back this month and stayed again. this time the room did not have hot water, the comforter had holes everywhere, towels were dirty, the room smelled like cigarettes even though is a none smoking facility. I spoke to front desk regarding the water, yet it was never fixed. on my check out day I happened to have a small emergency with my flight, so I requested an extra hour for delayed, but front desk was quit to tell me no even after all the issues that no one helped with, yet I wasn't offered help or any type of solution in return. this is extremely disappointing to say the least as the property sits in an extremely convenient area, but the standard of the hotel is definitely falling apart.

Excellent service

Excellent service

We booked 3 rooms at this property and 2 out of the 3 rooms refrigerators didn’t work. There was no hot water for the showers and the rooms had an odor

We booked 3 rooms at this property and 2 out of the 3 rooms refrigerators didn’t work. There was no hot water for the showers and the rooms had an odor

We had a nice stay! Hotel employees were friendly and helpful.

We had a nice stay! Hotel employees were friendly and helpful.

This property needs proper renovations and not just little enhancements & makeovers. Hot water in shower was nonexistent during the day but strong at 2am.

This property needs proper renovations and not just little enhancements & makeovers. Hot water in shower was nonexistent during the day but strong at 2am.

The clerk was unprofessional in appearance and the room smelled really bad.

The clerk was unprofessional in appearance and the room smelled really bad.

Very peaceful and feels like home.

Very peaceful and feels like home.

The staff was friendly.

The staff was friendly.

Def a lot of weed being smoked here but the hotel staff was so sweet and the room was spacious and clean.

Def a lot of weed being smoked here but the hotel staff was so sweet and the room was spacious and clean.

The hotel was very clean, the employees were nice and the bed is comfortable.

The hotel was very clean, the employees were nice and the bed is comfortable.

The staff very professional

The staff very professional

It was a "quick in, quick out" of Atlanta dropping off my soldier son's car to be shipped overseas. This property showed in my app, and it was close to where I was dropping off so I chose it. It was an excellent choice.

It was a "quick in, quick out" of Atlanta dropping off my soldier son's car to be shipped overseas. This property showed in my app, and it was close to where I was dropping off so I chose it. It was an excellent choice.

.

.

Good stay, few items in the bathroom was broken (soap holder), shower head did not stay in holder

Good stay, few items in the bathroom was broken (soap holder), shower head did not stay in holder

Amazing

Amazing

Lots of options for restaurants in the area. Spacious lobby. Convenient parking.

Lots of options for restaurants in the area. Spacious lobby. Convenient parking.

The room smells like mold. The carpet is dirty. The shower roll in shower overflows into the hallway because they put the drains in the floor wrong gave me a headache. The mold was so strong and it made me sick. I will never come to this hotel again.

The room smells like mold. The carpet is dirty. The shower roll in shower overflows into the hallway because they put the drains in the floor wrong gave me a headache. The mold was so strong and it made me sick. I will never come to this hotel again.

First time we’ve ever stayed at a Holiday Inn that didn’t offer a free continental breakfast. We were told if we wanted breakfast it would be $15.99 per person. We decided to have. Starbucks breakfast instead!

First time we’ve ever stayed at a Holiday Inn that didn’t offer a free continental breakfast. We were told if we wanted breakfast it would be $15.99 per person. We decided to have. Starbucks breakfast instead!

I have stayed at this property about 4 times already and this time was quite disappointing. The room was never serviced even though I was there for 5 days, towels I had to request them, and when I did get them, some were still dirty. one night there was no power so no ac, no hot water the next morning, the room phone did not work either. one of the nights they were so packed that there was no parking, and several of us had to park on the curves hoping not to get towed. upon arrival for the first time the room didn't seem clean at all, and there was a smell in their elevators to what it appeared to be cigarettes.

This was my second time staying at this hotel. First time was great and so I expected the same experience. This time, unfortunately that was not the case. The hotel was experiencing issues and so there was no hot water. The room refrigerator was not cold. Other than those issues, the hotel was clean, staff was friendly (even though they didn't tell me my breakfast tickets were folded inside my small room key envelope). I gave a 2 star rating because after a long day of dance competition, a hot shower was needed but wasn't able to get one either day. Hopefully this is not the case for furture stays with other guests.

No blankets in room 25 minute wait at desk to get them

Very dirty room Tub did not train so when showering it almost over flowed, Hooks in room where pictures should have been but missing I am sure were stolen! electric outlet at bedside did not work. Staff not friendly or helpful.

The staff was very polite and helpful. The room was quiet and clean.

I want a refund!!!!!

There is an open lobby so the noise from a large number of guests travels all the way up to the 3rd floor, so that took away from the experience.

Raised bed was a bit too high and mattress was harder than preferred. Even so, would stay there again because of spacious room. Felt more like a bedroom with a private bath rather than a hotel room. The facility is an older building though, so be prepared for noisy pipes and little inconveniencies like having ice only available on certain floors, not each floor.

However, we chose this hotel specifically because we wanted to relax in the pool after traveling all day. We were extremely disappointed to hear the pool was closed. They gave no apology or offer to compensate us for our trouble. It would be so easy for them to post on their website that the pool was closed. So, this gave me the impression that we were purposely misled.

Checking in the front desk was not very friendly. Seemed like we more of an inconvenience trying to her to check in. When checking out the front desk service was very nice and helpful.

Walls must be thin we could hear our neighbor banging around until they apparently went to sleep

The hotel needs updated. I had no hot water to shower. It looks nice on the outside but the rooms need work. It was very disappointing. While on couch, couch shook while sitting on it. I believe laundry room was located on the floor below.

Good for the price point.

Staff was very polite and friendly would definitely recommend.

I had to wait over an hour to be checked in on a technicality! Something to do with the fact that because I booked with Hotels.com and I was not charged the $50 incidental…. Ridiculous to punish a guest and make them wait for a business process! Truth be told… it’s not my fault your system was not working properly! Def left a bad vibe with me for Hotels.com and Holiday Inn!!

There was no hot water in the shower. My vehicle was broken into even though there were lights in the parking lot. My check-in experience was less than desirable because Hotels.com did not release payment to the property, even though the reservation was pre-paid.

Felt safe, enjoyed breakfast!

On site restaurant very good. Excellent burger and fries. Staff very friendly!

Construction going on inside hotel at 730pm.

Would have rated higher but water in shower was cold

Good and clean

Very nice place to stay for the price.

My son enjoyed his stay..

great hotel. Clean and comfortable. Staff was friendly. Breakfast wasn't included but was very reasonably price with a good variety. The hotel stay was also reasonable especially at holiday time

Very nice stay , everything was pleasant. The breakfast was amazing.

Very clean and friendly staff. The environment around it however was questionable.

Extremely busy night with a party at the hotel but the staff handled it extremely well. Quick friendly service at check in. Very nice teamwork happening during check in time.

Rooms were nice, comfortable and clean. The staff were friendly.

Clean hotel. Nice location. Friendly staff.

The food was horrible, plastic utensils broke when used, too much plastic. Frankenfood, processed, unhealthy options. Will never stay in this brand again.

It was ok, check in/check out process was quick and easy. Breakfast wasn’t complimentary like other Holiday Inns I’ve been too. Could upgrade some things in the room as well.

The second experience I had at the hotel my last night an employee attempted to enter my room with a couple. He opened the door and if I did not have the metal door latch in use the employee and couple would have entered the room on me. I rushed to door and asked the hotel employee what was going on. He apologized, but the damage was done. Mind you I am standing at the door in my pajamas and the couple is looking at me. First all how embarrassing and not safe. I asked the employee to have a manage call me. No one called or addressed my concerns until i checked out. At that time, I had to make the desk clerk JS aware of the incident. No manager contacted me until 12/5/24. He was very nice, but only wanted to offer me 50.00 dollars refund off my stay at the hotel. I told him I will accept a full one-day refund off my stay for the horrible experience I had at the hotel. I made a formal corporate complaint.

Nice area

Great all around experience. Highly recommend this hotel.

Clean

Nice suites

Love it will be back

Very clean, cute pool of the weather was warmer, updated and modern, beautiful foyer and courtyard, breakfast was the best and I'd compare it to the Ritz in NOLA. We will ALWAYS stay here when we're traveling I75/95 South.

Outdated, needs good cleaning and care

Absolutely terrible. Smoking by door, wait at counter, lack of communication, dirty, elevator broken, over charged, food order inaccurate, credit card questions, credit card gone for 10 minutes, loud pounding on the door at 10:40 P.M., non employee solicitations dubious services, fight in hallway 1:49 A.M. police called, no sleep, afraid to leave until daylight, no breakfast voucher, extra charge for breakfast, we left without a proper breakfast to get the help out!!!!

I would have given it 5 stars, but I spent hour researching a hotel with a hot tub for us, we had a very long drive before checking in, and needed the therapy, but when we got there, found out it had been REMOVED. The heated pool was COLD and they didn’t alter the web description. Deceiving. The bed was very comfy, though, restaurant made great food and all in all it really was a lovely hotel. A little noisy with the bar open and sound traveling up the center corridor, but we were tired and and had a good night sleep. Thought the breakfast bar was complimentary, but at $14/ person, we went elsewhere. Just felt they could have been more transparent in hotel description. Very clean

Nice

The elevator is a little slow and the check in was okay. Good for one night.