Candlewood Suites Washington Dulles Sterling by IHG
About Candlewood Suites Washington Dulles Sterling by IHG
Featuring barbecue facilities, Candlewood Suites Sterling by IHG offers rooms in Sterling, 26 miles from US Marine Corps War Memorial and 26 miles from Women in Military Service for America Memorial. This 2-star hotel offers a 24-hour front desk and a business center. The property is non-smoking throughout and is located 25 miles from Air Force Memorial. At the hotel every room comes with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. Guest rooms will provide guests with a fridge. A gym and laundry facilities are available at Candlewood Suites Sterling by IHG. Vietnam Veterans Memorial is 27 miles from the accommodation, while Arlington House is 27 miles away. Washington Dulles International Airport is 5.6 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the location, cleanliness, and staff, while others express dissatisfaction with the lack of breakfast, uncomfortable mattresses, and issues with smoking in non-smoking rooms. Some guests also report issues with the laundry facilities and the behavior of other guests.
- Convenient location
- Clean rooms and facilities
- No breakfast provided
- Uncomfortable mattresses
- 3.5/5
Good
- 4/5
Convenient location and reasonable rates for 4 nights in the Sterling area. The room was a decent size and has many kitchen amenities (full size fridge, stove top, microwave). There is only a very small lobby area with a nearby snack store that has free coffee for residents. Many of the people staying were long term guest. One morning, there was a lot of trash at the end of the hall that wasn't picked up until the end of the day. Stinky!
- 5/5
El Check out a las 12:00 es muy conveniente. Facilidad de parqueo y hay un Walmart a 1 minuto en carro para surtir el refrigerador. Cocina con todo lo necesario.
- 3.5/5
Good
- 0.5/5
I didnt like that I didnt get the room I paid for and sent a message to booking.com and didnt get a response
- 5/5
Exceptional
- 0.5/5
I didnt like that I didnt get the room I paid for and sent a message to booking.com and didnt get a response
- 4/5
Parking was hard to find. Very full lot.
- 1/5
I checked in at 3:15 and immediately upon entering my room, I noticed that it was warm. I set the thermostat to 67 and saw no change. Contacted the front desk and a technician was dispatched. He literally replace the unit 2 times. After initially working, the unit quit working properly. Needless to say, it was a very hot night. As I was leaving in the early morning, I spoke to the front desk clerk and he said he would let the manager know. Very disappointed!
- 2.5/5
I was over charged I was over charged
- 5/5
Great location, friendliness of all staff especially Adiba and the Manager, free laundry, and tv channels and internet. Suggest getting a hand held attachment for the shower, and figure out how to make the heating and cooling not so loud.
- 5/5
Great location, friendliness of all staff especially Adiba and the Manager, free laundry, and tv channels and internet. Suggest getting a hand held attachment for the shower, and figure out how to make the heating and cooling not so loud.
- 5/5
Thanks a lot! Good service and hotel!
- 4/5
Very good
- 4.5/5
Location, clean and the staff was friendly Some of the visitors hanging around at night in the parking lot.
- 4.5/5
Location, clean and the staff was friendly Some of the visitors hanging around at night in the parking lot.
- 4/5
Parking gets full near the front entrance, but there's always a spot available. Room was clean, quiet and comfortable. Toilet didn't flush right in my room, place was a bit worn. Had a slight issue with getting a partial refund when having to leave a day early - front desk didn't understand the policy, but management did.
- 2.5/5
I was over charged I was over charged
- 4/5
The room was very spacious and the kitchen was nice. The bed was very comfy! The water pressure was great in the shower. Full size bath products were installed which was awesome. The desk staff were friendly. I did find dust in the bedroom and bathroom exhaust fan. The outdoor porch area was small and jammed up. There was a very loud vehicle that had it’s bass blaring by our room that shook our room, gave me a headache, and made the dog bark.
- 4/5
Very good
- 2/5
Disappointing
- 5/5
Great location. There's a gas station and a Walmart nearby. The staff is friendly. Adiba was very kind and welcoming. We were able to stay here with our pets.
- 4/5
The room size and how clean it was. Laundry facilities was nice but wish they didn't charge the washer pods as expensive ($1 a pod??) That they don't clean the room until you request. Bur they were generous with towels and other things. Very small gym.
- 4/5
That they don't clean the room until you request. Bur they were generous with towels and other things. Very small gym.
- 5/5
We had excellent and attentive service. When there was a problem outside of their control, the staff stepped up and found a solution. I am very impressed and would definitely stay here again.
- 5/5
Exceptional
- 2/5
Disappointing
- 4/5
Good for a layover or one night stay.
- 4.5/5
Superb
- 4/5
Clean room, though hallways and elevator left something
- 4/5
Clean room, though hallways and elevator left something
- 4/5
Very good
- 4.5/5
Very close to a lot of stores. TV was a little bit old (worked well however)
- 4.5/5
Very close to a lot of stores. TV was a little bit old (worked well however)
- 5/5
Was unable to extend my stay by 1 day.
- 5/5
Everything! The staff are super nice, the location is great, the free laundry, the parking, the access, the rooms, the bath, the kitchenette… Nothing
- 5/5
Yes
- 5/5
Yes
- 5/5
Facility was beautiful. Very clean and the staff was amazing N/A
- 4.5/5
really good experience, dog friendly. helpful staff silverware was lacking.
- 5/5
Very clean love having the kitchen and full fridge
- 5/5
Adiba Sultani was amazing and made our stay easy and enjoyable.
- 5/5
Adiba Sultani was amazing and made our stay easy and enjoyable.
- 3/5
Very comfy beds and good sized room The first check in attempt was met with a cold room where the heater was broken and falling off the wall the front desk reassigned the room which was warm but then the stove didn't have knobs to use rendering the kitchen useless. Due to our short stay and children we opted to keep the room because it was early morning and we were very tired. Definitely wasn't quite as posh as reviews made it sound but it was decent overall.
- 4.5/5
felt ignored when I came to check in but im sure they were busy so I absolutely understand!
- 5/5
I stayed here on a busy Saturday night, and even with the hotel being packed, the service was excellent. The front desk staff—both at check-in and check-out—were very kind, friendly, and welcoming. My room was spotless and well maintained. Overall, a very pleasant stay.
- 5/5
I stayed here on a busy Saturday night, and even with the hotel being packed, the service was excellent. The front desk staff—both at check-in and check-out—were very kind, friendly, and welcoming. My room was spotless and well maintained. Overall, a very pleasant stay.
- 5/5
Staff is nice.
- 5/5
Staff is nice.
- 5/5
The location, everything in the room worked and the staff was friendly N/A
- 5/5
The room was clean, with kittle kitchen area and a clean bathroom. Bed was comfortable and the price was very reasonable.
- 4.5/5
It was a good stay. Nothing really
- 4.5/5
Washer dryer available
- 5/5
Clean great location
- 5/5
Easy check in, convenient location
- 5/5
Easy check in, convenient location
- 5/5
Have no negative comments.
- 4.5/5
Quiet, spacious, cozy Second bed was pull out bed
- 4/5
Only issue was during this stay there were a lot of contractor vehicles in the parking lot so it was hard to find a parking spot
- 4/5
Only issue was during this stay there were a lot of contractor vehicles in the parking lot so it was hard to find a parking spot
- 4.5/5
All good
- 5/5
Staff at this hotel are extremely attentive and quick to address any questions or concerns. Very friendly and helpful.
- 5/5
Staff at this hotel are extremely attentive and quick to address any questions or concerns. Very friendly and helpful.
- 5/5
There is nothing we didn't like.
- 3/5
Smelled like mildew or mold
- 3/5
Smelled like mildew or mold
- 5/5
Clean environment and very friendly staff
- 5/5
Clean environment and very friendly staff
- 5/5
Very awesome. We were able to wash our clothes for free. Very friendly staff.
- 5/5
Very awesome. We were able to wash our clothes for free. Very friendly staff.
- 5/5
Would totally go back to this place thank you for the great service
- 5/5
Would totally go back to this place thank you for the great service
- 3/5
floor needs some swabbing, furniture needs some work one drawer would not close properly. Shower room floor need some cleaning, and shower head is either partially clogged up since theres not much water coming out of it and water temperature is hard to control.
- 3/5
floor needs some swabbing, furniture needs some work one drawer would not close properly. Shower room floor need some cleaning, and shower head is either partially clogged up since theres not much water coming out of it and water temperature is hard to control.
- 5/5
Good hotel and convenient
- 5/5
Good hotel and convenient
- 5/5
Loved the free washer and dryer for all guest. Kitchen in the room was great and the ability to sign out extra items for it was wonderful. The location was very convenient to our family that we were visiting.
- 5/5
Loved the free washer and dryer for all guest. Kitchen in the room was great and the ability to sign out extra items for it was wonderful. The location was very convenient to our family that we were visiting.
- 5/5
Everything is fine but no breakfast
- 5/5
Everything is fine but no breakfast
- 1/5
This is my first time I feel I trough my money to trash and I didn’t get what I paid for very unsatisfactory and trashy place I don’t ever want to stay in this property or the company manage these kind of properties please don’t offer to other peoples very bad experience
- 1/5
This is my first time I feel I trough my money to trash and I didn’t get what I paid for very unsatisfactory and trashy place I don’t ever want to stay in this property or the company manage these kind of properties please don’t offer to other peoples very bad experience
- 5/5
Thanks.
- 5/5
Thanks.
- 2/5
It stunk in the hallways and lots of foreign contractors. They were dirty and most of them did not speak English. The laundry facilities are a joke. The contractors use them and walk off. Don’t care if you have to wait. The rooms were set for several people to stay. Very uncomfortable mattress. No broom or anything to keep your kitchen tidy. It was one of the worst experiences of a Candlewood Suites I have ever stayed in. The area around it is nice. That’s why I was confused it was in the shape it was in. My recommendation is don’t stay here if you like clean and comfortable. Those ratings is a joke.
- 2/5
It stunk in the hallways and lots of foreign contractors. They were dirty and most of them did not speak English. The laundry facilities are a joke. The contractors use them and walk off. Don’t care if you have to wait. The rooms were set for several people to stay. Very uncomfortable mattress. No broom or anything to keep your kitchen tidy. It was one of the worst experiences of a Candlewood Suites I have ever stayed in. The area around it is nice. That’s why I was confused it was in the shape it was in. My recommendation is don’t stay here if you like clean and comfortable. Those ratings is a joke.
- 5/5
Great location for my stay
- 5/5
Great location for my stay
- 1/5
I feel I got rib off. I booked with Candlewood Suits but they put me at a cheap hotel across from it. I am very allergic to dust and others so this is simply horrible. I want my money back!
- 1/5
I feel I got rib off. I booked with Candlewood Suits but they put me at a cheap hotel across from it. I am very allergic to dust and others so this is simply horrible. I want my money back!
- 3/5
Strange property. Staff was fine and the place was clean. However, prospective guests should understand that it caters to a clientele that differs from the average motel/hotel occupant. On our floor we smelled cigarette smoke, despite signs saying the building is a nonsmoking facility. Since there are cooking facilities in the rooms, cooking odors were also fairly strong in the hallway. There was a group on men having a sort of tailgate party in the back of a pickup truck in the parking lot. Latin music could be heard from time to time, including for a short time around 3 a.m. We wouldn’t have let the high ranking we saw on Expedia influence us to choose this Candlewood facility if we had understood that it has more of a residential character, rather than being a regular hotel/motel.
- 3/5
Strange property. Staff was fine and the place was clean. However, prospective guests should understand that it caters to a clientele that differs from the average motel/hotel occupant. On our floor we smelled cigarette smoke, despite signs saying the building is a nonsmoking facility. Since there are cooking facilities in the rooms, cooking odors were also fairly strong in the hallway. There was a group on men having a sort of tailgate party in the back of a pickup truck in the parking lot. Latin music could be heard from time to time, including for a short time around 3 a.m. We wouldn’t have let the high ranking we saw on Expedia influence us to choose this Candlewood facility if we had understood that it has more of a residential character, rather than being a regular hotel/motel.
- 5/5
I like it but i wish they have ice maker
- 5/5
I like it but i wish they have ice maker
- 5/5
Very welcoming and supportive and very clean
- 5/5
Very welcoming and supportive and very clean
- 4/5
Next to Walmart and restaurants.
- 4/5
Next to Walmart and restaurants.
- 5/5
Attended Washington Commanders Training Camp and this hotel was close by and inexpensive. The hotel had a kitchen, complete with cooktop, microwave, full fridge, dishwasher, comfortable queen bed and large bathroom. This hotel doesn't have a pool but does have fitness room and small store to purchase items to be cooked or snacks.
- 5/5
Attended Washington Commanders Training Camp and this hotel was close by and inexpensive. The hotel had a kitchen, complete with cooktop, microwave, full fridge, dishwasher, comfortable queen bed and large bathroom. This hotel doesn't have a pool but does have fitness room and small store to purchase items to be cooked or snacks.
- 3/5
Outdated but in the middle of a heavy industrial area. Room was musty smelling and hallways were too.
- 3/5
Outdated but in the middle of a heavy industrial area. Room was musty smelling and hallways were too.
- 5/5
Front desk people very nice and awesome
- 5/5
Front desk people very nice and awesome
- 1/5
Front desk person was an absolute nightmare. I had a picture of my Id and my physical credit card he gave us a hard time like we were criminals. It was me my 7 year old and my wife what a shame.
- 1/5
Front desk person was an absolute nightmare. I had a picture of my Id and my physical credit card he gave us a hard time like we were criminals. It was me my 7 year old and my wife what a shame.
- 1/5
Overall appearance was run down and had a damp smell within the room and hallways. Our ac unit broke during the night.
- 1/5
Overall appearance was run down and had a damp smell within the room and hallways. Our ac unit broke during the night.
- 2/5
The place was clean but no cups, coffee or ice in the room
- 2/5
The place was clean but no cups, coffee or ice in the room
- 4/5
Convenient pleasant, clean and efficient.
- 4/5
Convenient pleasant, clean and efficient.
- 5/5
N/a
- 5/5
N/a
- 5/5
It is nice and comfortable.
- 5/5
It is nice and comfortable.
- 5/5
Best regards, Sara Bray
- 5/5
Best regards, Sara Bray
- 5/5
Clean hotel with spacious rooms was great for our family. The staff was very friendly and helpful.
- 5/5
Clean hotel with spacious rooms was great for our family. The staff was very friendly and helpful.
- 3/5
First room we were given had no heating.We were moved to a far nicer room on the floor above.Staff could not have been more accommodating and kept our bags after check out while we left for a museum
- 3/5
First room we were given had no heating.We were moved to a far nicer room on the floor above.Staff could not have been more accommodating and kept our bags after check out while we left for a museum
- 5/5
Great stay for a short visit. Close to shopping and restaurants.
- 5/5
Great stay for a short visit. Close to shopping and restaurants.
- 4/5
The only thing I missed was a restaurant on site or very closeby.
- 4/5
The only thing I missed was a restaurant on site or very closeby.
- 4/5
The check in was great very polite service. The room was spacious and clean i would recommend staying here
- 4/5
The check in was great very polite service. The room was spacious and clean i would recommend staying here
- 4/5
Trip was amazing would definitely return
- 4/5
Trip was amazing would definitely return
- 1/5
I showed up. hotel was locked and I had no way of reaching anyone. The phone in the lobby went to voicemail. No one called me back in the 45 minutes I waited. I ended up having to book another hotel. Complete failure. The company refuses to do anything to make this right and I am in the process of taking them to small claims court.
- 1/5
I showed up. hotel was locked and I had no way of reaching anyone. The phone in the lobby went to voicemail. No one called me back in the 45 minutes I waited. I ended up having to book another hotel. Complete failure. The company refuses to do anything to make this right and I am in the process of taking them to small claims court.
- 2/5
We arrived at 10:20 and no one was at the front desk. I called several times and there was no answer. The desk was supposed to be manned until 11pm so we were disappointed, tired and frustrated Finally someone showed up. Very disappointed
- 2/5
We arrived at 10:20 and no one was at the front desk. I called several times and there was no answer. The desk was supposed to be manned until 11pm so we were disappointed, tired and frustrated Finally someone showed up. Very disappointed
- 5/5
Place was really clean. I would def book again if the opportunity arise.
- 5/5
Place was really clean. I would def book again if the opportunity arise.
- 3/5
This hotel needs some maintenance and updates. The faucet in the tub would not shut off, so it ran the entire time we were there. The main air conditioning system didn’t work for the entire suite. There was a separate moveable unit in the bedroom which was super loud and never cooled the room down so it constantly ran. The sleeper sofa mattress literally was torn apart at the one end and severely stained. Mold in the bathroom. Cobwebs on the light fixtures. Stains on the curtains. The room was a great size. Location was close to everything we needed. People were great. This place just needs some serious TLC, or at least our room did.
- 3/5
This hotel needs some maintenance and updates. The faucet in the tub would not shut off, so it ran the entire time we were there. The main air conditioning system didn’t work for the entire suite. There was a separate moveable unit in the bedroom which was super loud and never cooled the room down so it constantly ran. The sleeper sofa mattress literally was torn apart at the one end and severely stained. Mold in the bathroom. Cobwebs on the light fixtures. Stains on the curtains. The room was a great size. Location was close to everything we needed. People were great. This place just needs some serious TLC, or at least our room did.
- 5/5
Perfect! The room was great! Comfortable, quiet and cool!
- 5/5
Perfect! The room was great! Comfortable, quiet and cool!
- 5/5
Very helpful for our early check-in. We had arrived even earlier than expected, and though the room wasn’t immediately ready, they made it priority to clean it next and contacted us by phone to let us know it was ready within 15 minutes. Friendly staff that recognized us later in the hall and asked how the events were going that brought us into town.
- 5/5
Very helpful for our early check-in. We had arrived even earlier than expected, and though the room wasn’t immediately ready, they made it priority to clean it next and contacted us by phone to let us know it was ready within 15 minutes. Friendly staff that recognized us later in the hall and asked how the events were going that brought us into town.
- 5/5
Excellent
- 5/5
Excellent
- 5/5
the hotel has a small business center with a printer that is free to use. the room was clean, hotel was quiet, a mini kitchen in the room with a full size fridge. the hotel is within walking distance to Wal-mart, Sam's club, Best buy & a Lowe's hardware & the Dulles Town Center Mall. Several fast food places are also close by. Wish there was a convenience store closer to the property. Only 15 minutes from Dulles Airport.
- 5/5
the hotel has a small business center with a printer that is free to use. the room was clean, hotel was quiet, a mini kitchen in the room with a full size fridge. the hotel is within walking distance to Wal-mart, Sam's club, Best buy & a Lowe's hardware & the Dulles Town Center Mall. Several fast food places are also close by. Wish there was a convenience store closer to the property. Only 15 minutes from Dulles Airport.
- 5/5
Room , beds etc..very good ..closed to shopping center , airports etc..
- 5/5
Room , beds etc..very good ..closed to shopping center , airports etc..
- 4/5
Stay was wonderful just for the evening. Bathroom should’ve been double checked there was hair from previous occupancy or housekeeper. And stained linen should be thrown out instead of washed and reused especially with COVID-19
- 4/5
Stay was wonderful just for the evening. Bathroom should’ve been double checked there was hair from previous occupancy or housekeeper. And stained linen should be thrown out instead of washed and reused especially with COVID-19
- 4/5
Very accommodating and comfortable.
- 4/5
Very accommodating and comfortable.
- 2/5
Smelled of rotten food in the hallways, strong smell of cigarette smoke ALL the time, VERY noisy all night long!! Door propped open at night. Carpeting was sticky. No computers to use
- 2/5
Smelled of rotten food in the hallways, strong smell of cigarette smoke ALL the time, VERY noisy all night long!! Door propped open at night. Carpeting was sticky. No computers to use
- 4/5
Building had a weird smell, like burning beauty salon. Then there were garbage bags left on the floor near the cans( obviously with garbage in them).
- 4/5
Building had a weird smell, like burning beauty salon. Then there were garbage bags left on the floor near the cans( obviously with garbage in them).
- 5/5
My partner and I enjoyed our stay. We are actually staying again this weekend
- 5/5
My partner and I enjoyed our stay. We are actually staying again this weekend
- 5/5
Liked the fully stocked kitchen and well-designed rooms. Staff was friendly and helpful at all times.
- 5/5
Liked the fully stocked kitchen and well-designed rooms. Staff was friendly and helpful at all times.
- 5/5
We loved loved our stay! It was so nice, clean, comfortable that we actually thought about staying an extra evening! The gentleman at the from Ibraham gave us excellent customer service!
- 5/5
We loved loved our stay! It was so nice, clean, comfortable that we actually thought about staying an extra evening! The gentleman at the from Ibraham gave us excellent customer service!
- 5/5
Arrived late. No problems. Room was well laid out and comfortable. I would stay here again. Wish the next hotel was this good.
- 5/5
Arrived late. No problems. Room was well laid out and comfortable. I would stay here again. Wish the next hotel was this good.
- 5/5
Very gracious lobby attendant. Check in was a breeze.
- 5/5
Very gracious lobby attendant. Check in was a breeze.
- 5/5
My stay was amazing. Stayed 6 nights with my Wife. So peaceful and staff was super nice! Had everything we needed. Kitchen, microwave, FREE laundry, cable tv and parking. Couldn't have asked for anything more! Literally 1 minute drive to Sam's club and Walmart (located in back on the hotel) We purchased plenty of food to cook for a stay. We took trips out to DC and other parts of Virginia. All in all, we had a blast. Thank you for such an amazing stay. We will definitely be back again!
- 5/5
My stay was amazing. Stayed 6 nights with my Wife. So peaceful and staff was super nice! Had everything we needed. Kitchen, microwave, FREE laundry, cable tv and parking. Couldn't have asked for anything more! Literally 1 minute drive to Sam's club and Walmart (located in back on the hotel) We purchased plenty of food to cook for a stay. We took trips out to DC and other parts of Virginia. All in all, we had a blast. Thank you for such an amazing stay. We will definitely be back again!
- 4/5
We checked in late, around 10pm. after we got to our room, we found our thermostat didn't work and the room was cold. We called the desk and eventually we were given a different room which was an upgrade. My husband was sick with a bad cold so it was important to have some heat in the room. the night manager was very helpful, but it was difficult for him to help right away as he was alone and busy checking others in.
- 4/5
We checked in late, around 10pm. after we got to our room, we found our thermostat didn't work and the room was cold. We called the desk and eventually we were given a different room which was an upgrade. My husband was sick with a bad cold so it was important to have some heat in the room. the night manager was very helpful, but it was difficult for him to help right away as he was alone and busy checking others in.
- 5/5
I travel frequently and this is the first I have tried Candlewood. It is the BEST hotel I have stayed in in many years.
- 5/5
I travel frequently and this is the first I have tried Candlewood. It is the BEST hotel I have stayed in in many years.
- 1/5
Did not like my stay at all. left within hours. Will not be coming back.
- 1/5
Did not like my stay at all. left within hours. Will not be coming back.
- 4/5
Great location and surprisingly quiet. Would stay at the hotel again.
- 4/5
Great location and surprisingly quiet. Would stay at the hotel again.
- 3/5
The hotel was very nice and we enjoyed our stay. However, they ended up charging my husband's credit card (we paid with this upon arrival but is not linked to my hotels.com account) for a 3 night stay for which we did not book or ask for. There were two separate charges which were not small amounts. We ended up getting it resolved and refunded a few days later but I was really shocked that this type of mistake was made. They also tried to pin in on hotels.com, however it was entirely on their staff. I'm not sure we will return in concern that this will happen again.
- 3/5
The hotel was very nice and we enjoyed our stay. However, they ended up charging my husband's credit card (we paid with this upon arrival but is not linked to my hotels.com account) for a 3 night stay for which we did not book or ask for. There were two separate charges which were not small amounts. We ended up getting it resolved and refunded a few days later but I was really shocked that this type of mistake was made. They also tried to pin in on hotels.com, however it was entirely on their staff. I'm not sure we will return in concern that this will happen again.
- 4/5
I liked the location, stalk was friendly. I would stay any.
- 4/5
I liked the location, stalk was friendly. I would stay any.
- 5/5
In a perfect location and the hotel was very modern
- 5/5
In a perfect location and the hotel was very modern
- 4/5
Overall am satisfied with this hotel n services but these things bothered me .. since we came with infant ( a new born ) we expected the sheets changed .. but was told they would do after guest leaves n room cleaned every week once a week ..that was not right
- 4/5
Overall am satisfied with this hotel n services but these things bothered me .. since we came with infant ( a new born ) we expected the sheets changed .. but was told they would do after guest leaves n room cleaned every week once a week ..that was not right
- 3/5
Nobody was at the front desk when I arrived at 10:30 p.m. Waited about 5 minutes for the person to show up after calling. Lobby was tiny and unwelcoming. Everything else was fine.
- 3/5
Nobody was at the front desk when I arrived at 10:30 p.m. Waited about 5 minutes for the person to show up after calling. Lobby was tiny and unwelcoming. Everything else was fine.
- 5/5
It was great Abraham is the best we visit there almost every weekend
- 5/5
It was great Abraham is the best we visit there almost every weekend
- 1/5
I had booked a room Sunday thru Friday. Thursday, Work ask me to stay another week. I went the front desk asked to book my current room through the weekend until the following. I went home for the weekend leaving items in my room for my return. I show up Sunday afternoon to find my key didn't work. I inquired at the desk and was informed that someone else was in the room and my stuff was thrown out. Never Again!
- 1/5
I had booked a room Sunday thru Friday. Thursday, Work ask me to stay another week. I went the front desk asked to book my current room through the weekend until the following. I went home for the weekend leaving items in my room for my return. I show up Sunday afternoon to find my key didn't work. I inquired at the desk and was informed that someone else was in the room and my stuff was thrown out. Never Again!
- 5/5
It was amazing
- 5/5
It was amazing
- 3/5
limited ho
- 3/5
limited ho
- 5/5
It was a nice room however the bed seemed small for two people.
- 5/5
It was a nice room however the bed seemed small for two people.
- 2/5
There was another portable A\C in the bedroom. I felt the place was old.
- 2/5
There was another portable A\C in the bedroom. I felt the place was old.
- 5/5
Yes we enjoyed every minute of staying here l would recommend this suite to everyone
- 5/5
Yes we enjoyed every minute of staying here l would recommend this suite to everyone
- 5/5
Clean and comfortable and fully stocked suite. Only downfall was service. I called in advance to request extra pillows and sheets and then the guy questioned me as to why I needed extra. I told him I needed an extra sheet to cover my daughter in her crib so she doesn’t get cold, reluctantly he agreed. When I got to my room there was no extra sheet. They need to work on service.
- 5/5
Clean and comfortable and fully stocked suite. Only downfall was service. I called in advance to request extra pillows and sheets and then the guy questioned me as to why I needed extra. I told him I needed an extra sheet to cover my daughter in her crib so she doesn’t get cold, reluctantly he agreed. When I got to my room there was no extra sheet. They need to work on service.
- 3/5
Nice location but room felt small , AC unit was very loud and didn't work well . Room was not cleaned daily or at all for that matter during our four night stay . Staff was friendly and tried to be accommodating .
- 3/5
Nice location but room felt small , AC unit was very loud and didn't work well . Room was not cleaned daily or at all for that matter during our four night stay . Staff was friendly and tried to be accommodating .
- 5/5
Arron at the front desk was terrific, very helpful and friendly!
- 5/5
Arron at the front desk was terrific, very helpful and friendly!
- 4/5
Nice property and safe neighborhood. Definitely book again. Recommended like 8 star to me.
- 4/5
Nice property and safe neighborhood. Definitely book again. Recommended like 8 star to me.
- 4/5
At about half the price of most hotels in the area, this place is great quality for the money. Check in was smooth and the hotel did NOT smell of cigarettes, a major concern with some of the extended stay hotels. The interior is a little dated but the room was clean, the A/C was cold, and the bed was comfortable. The kitchenette was stocked with just about anything you could need, including a toaster, Tupperware, and pitcher. The dishwasher was an added bonus. I stayed for a week, frequently getting in after 7pm and never had an issue finding parking. I would definitely stay here again.
- 4/5
At about half the price of most hotels in the area, this place is great quality for the money. Check in was smooth and the hotel did NOT smell of cigarettes, a major concern with some of the extended stay hotels. The interior is a little dated but the room was clean, the A/C was cold, and the bed was comfortable. The kitchenette was stocked with just about anything you could need, including a toaster, Tupperware, and pitcher. The dishwasher was an added bonus. I stayed for a week, frequently getting in after 7pm and never had an issue finding parking. I would definitely stay here again.
- 5/5
Hotel was clean, staff was very friendly. Rooms were up to date, great size room. Great location. Only thing was no pool and no breakfast 😥 but i would go back. Great job!
- 5/5
Hotel was clean, staff was very friendly. Rooms were up to date, great size room. Great location. Only thing was no pool and no breakfast 😥 but i would go back. Great job!
- 5/5
The staff was friendly and extremely ready to assist you with whatever you needed.
- 5/5
The staff was friendly and extremely ready to assist you with whatever you needed.
- 4/5
Good stay for 2 nights. Good size clean rooms with friendly front desk. Would definitely stay here. There were some nearby construction noise but that was the only and minor issue.
- 4/5
Good stay for 2 nights. Good size clean rooms with friendly front desk. Would definitely stay here. There were some nearby construction noise but that was the only and minor issue.
- 5/5
My stay was amazing, great people at front desk. Couldn't have been more helpful.
- 5/5
My stay was amazing, great people at front desk. Couldn't have been more helpful.
- 5/5
Having a kitchen was a great bonus. I would suggest moving the smoking area (Bench) away from the back entrance door to maybe the other side of the parking lot for those who don't smoke not to incur the smoke when they exit or enter.
- 5/5
Having a kitchen was a great bonus. I would suggest moving the smoking area (Bench) away from the back entrance door to maybe the other side of the parking lot for those who don't smoke not to incur the smoke when they exit or enter.
- 5/5
- 5/5
- 5/5
I you need anything they will try and accommodate to the best of their ability. They also have their "sister" hotel right next door; if they don't have it on hand.
- 5/5
I you need anything they will try and accommodate to the best of their ability. They also have their "sister" hotel right next door; if they don't have it on hand.
- 4/5
The room had a small kitchen. Unfortunately, there was no water available through the sink. The Bathroom fan was very loud; loose grout and a wobbly 12" x 12" tile in the middle of the floor; the toilet tank's floating mechanism would get stuck after flushing and would need to be lightly wiggle in order for the tank to fill with water. The person at the desk was informed (at checkout)and very upset about the situation and asked that we should had informed him sooner, apologized and allowed us to have free bottles of ice cold water from the hotel store. The room, gym and the laundry facilities were great and very clean.
- 4/5
The room had a small kitchen. Unfortunately, there was no water available through the sink. The Bathroom fan was very loud; loose grout and a wobbly 12" x 12" tile in the middle of the floor; the toilet tank's floating mechanism would get stuck after flushing and would need to be lightly wiggle in order for the tank to fill with water. The person at the desk was informed (at checkout)and very upset about the situation and asked that we should had informed him sooner, apologized and allowed us to have free bottles of ice cold water from the hotel store. The room, gym and the laundry facilities were great and very clean.
- 5/5
Good value and a nice place. More suited for extended stays.
- 5/5
Good value and a nice place. More suited for extended stays.
- 5/5
First time visited Virginia and very satisfactory stay!
- 5/5
First time visited Virginia and very satisfactory stay!
- 4/5
good hotel, just be aware they don't serve breakfast
- 4/5
good hotel, just be aware they don't serve breakfast
- 5/5
Always an awesome time staying here with my wife. Definitely going back. Abe the front desk supervisor is an awesome person and helps us out tremendously
- 5/5
Always an awesome time staying here with my wife. Definitely going back. Abe the front desk supervisor is an awesome person and helps us out tremendously
- 1/5
Never got my receipt.
- 5/5
Perfect hotel for an overnight stay with shopping in mind.
- 5/5
Got the room because of bad weather. No complaints.
- 5/5
The service was outstanding. My room was nice and clean. The hall did smell funny due to someone was cooking something that smell up the hall. But I slept great, the smell did not come into my room.
- 5/5
When in an area with awful traffic conditions, I often do not want to go out. This hotel offers me exactly what I want, clean, comfortable and roomy accommodations. With all the comforts of home the room allowed me to shop for groceries and stay in after the work day rather than fight traffic to eat in the evening.
- 5/5
Clean, modern and convenient location. I would definitely stay here again.
- 5/5
Decorated nice for christmas
- 5/5
We had an amazing stay as always. Abe makes us feel very welcoming. Very good front agent thanks Abe from Paul and Angela
- 4/5
Was a good stay and was a perfect location for shopping and food.
- 5/5
very good service
- 3/5
Clean and spacious room. However it is a poorly sound insulated hotel. Tons of noise from the streets outside the hotel.. howling wind kept me up thanks to poorly insulated windows / framing. If you stay here my advice: BRING GOOD EAR PLUGS (i forgot mine)
- 5/5
Great experience, the gentlemen at the service desk were a pleasure to work with, the room was excellent! Very nice Candlewood.
- 4/5
Very nice, quiet and clean place. I have a nice quality service from the staff.
- 5/5
Beautiful room. Great hotel.
- 5/5
The rooms are spacious and really clean. Front desk was helpful
- 4/5
Good