Comfort Inn I-20 Midland Stanton

I stay here on a regular basis and it is always well taken care of, very friendly people, clean and comfortable!

Night staff was always on personal phone!

Ok for one night - the tv had lines, one light bulb was out, the bed had a small sinkhole from use - overall ok for the price - good for a one night stay for the price - staff hard to find or slow to respond

Great place to stay! Did not use pool or hot tub.staff friendly.

Very clean staff is super nice I'd stay there again

The pool and fitness center was perfect On booking they stated a $25 fee for a dog but when we checked it they said $25 a night for pets

clean room. plenty of hot water

Nice location There was no toilet paper upon arrival

Clean room

Decent

Is that for very friendly the rooms were very clean just the washer and dryer could have been more cleaner and the elevator could happen more decent but out of all it was a pleasant day Everything so sorry about the washer and dryer it was it too clean that much the elevator sound like it wasn't decent or working my because it was squeaking a lot but I don't know it was a nice day

How would I sum up my stay well I made a deal with the dude at the desk that I check out at three in the afternoon if I

Salsa was delicious!

Miss communication between house keeping and front desk, our room was assigned and house keeping still cleaning though marked as ready in computer. 9pm check in a little of a hassle. Yet front desk was apologetic and quick to assist in settling us in another room.

Room was clean, the bathroom could use some TLC. But the bet was comfortable and the room overall was clean

At check in to the room l reported to front desk the tv. Was no work and they never send someone to fix it

The room was clean and the staff was courteous, but the pool was broken, and there was no soap in bathroom.

The room was clean and the staff was courteous, but the pool was broken, and there was no soap in bathroom.

the window shades would not close all the way, and tv was difficult to operate, it kept going off and loose signal had to reset the source and volume made the room uncomfortable to be in

the window shades would not close all the way, and tv was difficult to operate, it kept going off and loose signal had to reset the source and volume made the room uncomfortable to be in

The front desk lady was very kind. We were sad about not getting to use the hot tub.

The front desk lady was very kind. We were sad about not getting to use the hot tub.

Great management, and Clean

Great management, and Clean

The entire hotel was trash

The entire hotel was trash

Gd

Gd

We wait for a while for check in

We have employees staying at this location every month, this time I tried to reschedule booking, but the person who I spoke to at the property said that it’s a third party booking so she can’t do anything and it’s my problem. This is exactly what she said. Never booking at this location again. Nothing

Clean

Clean

Clean room. Comfy beds.

Clean room. Comfy beds.

Nice facility with friendly helpful staff. Cleanest stay we have had in over a year.

It was there.

It was there.

The clerk was untrained on how to handle a change made on 3rd party app, was friendly but it was a long time to check in. Doors need cleaning, Mattress was worn out not comfortable at all. The shower was needing repair to lever to get full pressure from tub to shower head. Everything was just dated not maintained and for what you pay you expect more. Breakfast was meh at best. We realize these hotels are geared more for oilfield workers but we will drive the extra 30mins next time to Midland when in town for Old Sore heads.

The clerk was untrained on how to handle a change made on 3rd party app, was friendly but it was a long time to check in. Doors need cleaning, Mattress was worn out not comfortable at all. The shower was needing repair to lever to get full pressure from tub to shower head. Everything was just dated not maintained and for what you pay you expect more. Breakfast was meh at best. We realize these hotels are geared more for oilfield workers but we will drive the extra 30mins next time to Midland when in town for Old Sore heads.

STANTON TX. Bed spread, sheets and pillows where dirty with dirt spots. Pillows had a bad oder. It looked like they had a lazy maintenance man. Walls where dirty paint coming off. DO NOT WANT TO STAY THERE AGAIN!

Who ever was running the front seat gave my room away and said she could do nothing about it. Even after I booked it 3 days prior. I will never be staying here again.

Who ever was running the front seat gave my room away and said she could do nothing about it. Even after I booked it 3 days prior. I will never be staying here again.

Clean room

Clean room

Pleasant staff clean room and facilities

Pleasant staff clean room and facilities

Not gonna lie for as long as the hotel has been here it’s always been great the pool area could use a little upkeep but overall a great place

Not gonna lie for as long as the hotel has been here it’s always been great the pool area could use a little upkeep but overall a great place

Homeless man stole key cards and was attempting to enter rooms

I did not eat the breakfast. I liked everything about this facility.

One staff doing cleaning & check-in…she worked her butt off and was great… but one staff for a fully booked hotel? She needs a raise

One staff doing cleaning & check-in…she worked her butt off and was great… but one staff for a fully booked hotel? She needs a raise

We encountered a tornado warning and cut our travel day short. This comfort inn was great! Friendly staff at check in, clean and comfortable bed, bathroom was ok, could have been cleaner. Breakfast was a pass but we all like different things.

We encountered a tornado warning and cut our travel day short. This comfort inn was great! Friendly staff at check in, clean and comfortable bed, bathroom was ok, could have been cleaner. Breakfast was a pass but we all like different things.

3 ice machines on the property - NONE WERE WORKING. No coffee or juices were available at the included breakfast. No hairdryer avaliable in the room. Wrong dates on my reservation - sent emails and text to Expedia trying to correct prior to arriving- NO RESPONSE! Property did honor rate.

3 ice machines on the property - NONE WERE WORKING. No coffee or juices were available at the included breakfast. No hairdryer avaliable in the room. Wrong dates on my reservation - sent emails and text to Expedia trying to correct prior to arriving- NO RESPONSE! Property did honor rate.

I read many of the bad reviews and was afraid this was a bad choice. But it a nice place for the process I paid. Bed was comfortable and sheets were clean. Friendly staff

I read many of the bad reviews and was afraid this was a bad choice. But it a nice place for the process I paid. Bed was comfortable and sheets were clean. Friendly staff

We had a room on the second floor and the entire floor wreaked of marijuana! Useless to get a non smoking room if the entire floor smells. You could even smell it on the first floor entering the stairs.

We had a room on the second floor and the entire floor wreaked of marijuana! Useless to get a non smoking room if the entire floor smells. You could even smell it on the first floor entering the stairs.

Nice hotel...clean ...right off freeway...quiet

Nice hotel...clean ...right off freeway...quiet

No

Good

Good

Good

Good

Nice

Nice

Very clean,easy excess from freeway,friendly staff and one of the best motels at this price point. Small town limited places to eat.

Very clean,easy excess from freeway,friendly staff and one of the best motels at this price point. Small town limited places to eat.

About what we expected the price. Wasn't horrible, wasn't great. Would stay again for the price.

About what we expected the price. Wasn't horrible, wasn't great. Would stay again for the price.

Caught in bad weather and they allowed us to check in early fantastic staff

Caught in bad weather and they allowed us to check in early fantastic staff

Great stopover

Great stopover

Great breakfast. Eggs, sausage biscuit and gravy. Coffee and juices The bed could have been a little better

Nothing to list

Such comfortable beds, service was so amazing. Breakfast even had good eggs which most do not have. Cheese also with the eggs they had was so amazing. Wifi was so bad. It would go in and out so often and disconnect constantly when on my phone playing a game closing the game out losing progress.

Asked 3 days in a row to get room cleaned, first 2 times i was ignored. I will not be staying at this hotel again.

Asked 3 days in a row to get room cleaned, first 2 times i was ignored. I will not be staying at this hotel again.

Central Air panel in room was not working. Had to turn on central air at wall mounted unit.

Property seems to have not been kept up. Large screw poking out of bathroom wall where the toliet paper should have been, smoke dector hanging from ceiling, and toliet seat looked like a replacement found at a second hand shop.

Property seems to have not been kept up. Large screw poking out of bathroom wall where the toliet paper should have been, smoke dector hanging from ceiling, and toliet seat looked like a replacement found at a second hand shop.

This is not worth your time or your money. Bed, room, and bathroom all in terrible condition. Stayed here because family lives in Stanton but next time I visit them I'm willing to drive from Midland.

This is not worth your time or your money. Bed, room, and bathroom all in terrible condition. Stayed here because family lives in Stanton but next time I visit them I'm willing to drive from Midland.

Horrible in every way. Stained carpets, door jams have been broken into and bullet holes! Do not stay here!

Horrible in every way. Stained carpets, door jams have been broken into and bullet holes! Do not stay here!

shower needs maintenance room 224. otherwise great.

Very comfortable and clean. Fitness center & pool were closed. Also the sink & tub were clogged and took some time to drain.

.

.

Shower did work well. TV difficult to get connected. Not very clean.

Shower did work well. TV difficult to get connected. Not very clean.

Staff was not friendly, smoke detector was removed from room once we asked to have the batteries changed due to it beeping. Staff stood on a bucket to take it down. Very unprofessional.

The hotel was fine; clean, quiet, comfortable. The customer service, however, wasnt very good. A couple of the agents were very inattentive to customers at the front desk, ine was down right rude. It was obvious they could all use some customer service training.

The hotel was fine; clean, quiet, comfortable. The customer service, however, wasnt very good. A couple of the agents were very inattentive to customers at the front desk, ine was down right rude. It was obvious they could all use some customer service training.

Hotel was good. Shower kinda sucked but was a lot better than Stanon Inn. Will stay there again when visiting family.

Hotel was good. Shower kinda sucked but was a lot better than Stanon Inn. Will stay there again when visiting family.

The room smelled old and wasn’t properly cleaned. Dirty doors and floor and stained cover and towels. Would not stay there again.

The room smelled old and wasn’t properly cleaned. Dirty doors and floor and stained cover and towels. Would not stay there again.

The room smelled old and wasn’t properly cleaned. Dirty doors and floor and stained cover and towels. Would not stay there again.

The room smelled old and wasn’t properly cleaned. Dirty doors and floor and stained cover and towels. Would not stay there again.

It was nice. The only downsides are there was little room for breakfast, and the pool area was poorly lighted.

It was nice. The only downsides are there was little room for breakfast, and the pool area was poorly lighted.

Service is good just not much around it

Service is good just not much around it

The king room was comfy and large. Great space with a nice pool that was perfect for the family. Breakfast was nice and yummy too!

The king room was comfy and large. Great space with a nice pool that was perfect for the family. Breakfast was nice and yummy too!

Shower head and knob were loose. Drain stopper was al rusted. Bed cover had stains.

Shower head and knob were loose. Drain stopper was al rusted. Bed cover had stains.

It was good no issues and slept good

It was good no issues and slept good

Breakfast is always really good.

Breakfast is always really good.

Awesome room..breakfast was wonderful..

Awesome room..breakfast was wonderful..

This is my second time staying here and I enjoy it.. this time the elevator wasn’t working so it was a bit of an inconvenience but understandable that things go out from time to time..

This is my second time staying here and I enjoy it.. this time the elevator wasn’t working so it was a bit of an inconvenience but understandable that things go out from time to time..

Great stay always friendly good hot breakfast of eggs, sausage, potatoes waffles muffins and great coffee

Great stay always friendly good hot breakfast of eggs, sausage, potatoes waffles muffins and great coffee

The young lady johni hope that is how she spells her name was wonderful at the check in

The young lady johni hope that is how she spells her name was wonderful at the check in

The staff were absolutely horrible, on a level I have not experienced in years. The short, round desk agent (not being mean just no name tag) took an amazing day and turned it into a horrible experience. She was having issues locating our reservation, dismissed us and told us to call the booking agent. Called Comforts main reservation, very nice, who stated no issues and she should be able to find it. After a bunch of Bach and forth, snotty faces and aggression, both with us and her own reservations staff, we decided to cancel and leave. Decent property horrific staff. Corporate or the GM at the very least needs to reevaluate the front desk agent on duty for Sep 16ths PM shift.

The staff were absolutely horrible, on a level I have not experienced in years. The short, round desk agent (not being mean just no name tag) took an amazing day and turned it into a horrible experience. She was having issues locating our reservation, dismissed us and told us to call the booking agent. Called Comforts main reservation, very nice, who stated no issues and she should be able to find it. After a bunch of Bach and forth, snotty faces and aggression, both with us and her own reservations staff, we decided to cancel and leave. Decent property horrific staff. Corporate or the GM at the very least needs to reevaluate the front desk agent on duty for Sep 16ths PM shift.

The service and property were great but the pool was overchlorinated. It made my son nauseated after a few minutes.

The service and property were great but the pool was overchlorinated. It made my son nauseated after a few minutes.

Everything was great, the room was clean, the bed was so comfortable. We had a well needed rest and had an enjoyable stay

Everything was great, the room was clean, the bed was so comfortable. We had a well needed rest and had an enjoyable stay

Nice

Nice

Our biggest complaint was the breakfast area. The coffee machine was broken the first day of our stay. The juice machine was out of order and no attempt was made to provide water or juice in pitchers. The food items were frequently in short supply or poor quality.

Our biggest complaint was the breakfast area. The coffee machine was broken the first day of our stay. The juice machine was out of order and no attempt was made to provide water or juice in pitchers. The food items were frequently in short supply or poor quality.

The property is rather quiet and there is not much noise that goes on inside the building. There is a car wash behind it and sometimes that can get rather noisey.

The property is rather quiet and there is not much noise that goes on inside the building. There is a car wash behind it and sometimes that can get rather noisey.

It was perfect for our needs, pool was nice, room was clean.

It was perfect for our needs, pool was nice, room was clean.

A

A

Would not recommend this location.

Would not recommend this location.

Had trouble sleeping; not the hotels fault. Microwave was unclean as was the fridge. Key card worked once, but was replaced and that did not work, second key card given at check in did work.

Had trouble sleeping; not the hotels fault. Microwave was unclean as was the fridge. Key card worked once, but was replaced and that did not work, second key card given at check in did work.

It’s was ok but room smelled like an old ash tray

It’s was ok but room smelled like an old ash tray

Great place to stay in a busy area during the week! The staff is excellent and helpful all around.

Great place to stay in a busy area during the week! The staff is excellent and helpful all around.

REALLY? A Comfort Inn, and there aren't enough towels? He literally had ONE towel, ONE hand towel an ONE washcloth in his room. Breakfast was sub-par and late.

REALLY? A Comfort Inn, and there aren't enough towels? He literally had ONE towel, ONE hand towel an ONE washcloth in his room. Breakfast was sub-par and late.

Security of parking area.

Security of parking area.

There was a business meeting or something going on in conference room at 5 am on Sunday morning that woke us up, very disturbing!!!

There was a business meeting or something going on in conference room at 5 am on Sunday morning that woke us up, very disturbing!!!

We had a good stay. Was in Stanton for the Old Soreheads Trade Show. The room was clean and in good shape. The staff was nice as always.

We had a good stay. Was in Stanton for the Old Soreheads Trade Show. The room was clean and in good shape. The staff was nice as always.

Staff was very helpful. Nice breakfast buffet. Hotel was short on towels for bathing/swimming.

Staff was very helpful. Nice breakfast buffet. Hotel was short on towels for bathing/swimming.

Good access to freeway.

Good access to freeway.

?

?

Was able to get a room on the top floor. It was quiet except for a noisey room fan. All other accommations met our expectations, including a nice, hot breakfast. Staff was super pleasant.

Was able to get a room on the top floor. It was quiet except for a noisey room fan. All other accommations met our expectations, including a nice, hot breakfast. Staff was super pleasant.

I booked a king size room for 2 guests and we only had one bath towel, one hand towel, and one wash cloth. Did not realize until I took a shower and had to use the damp dirty towel that was then laying in the corner of the floor... gross...

I booked a king size room for 2 guests and we only had one bath towel, one hand towel, and one wash cloth. Did not realize until I took a shower and had to use the damp dirty towel that was then laying in the corner of the floor... gross...

Was nice and quiet! Staff was very friendly, and the breakfast was amazing!!

Was nice and quiet! Staff was very friendly, and the breakfast was amazing!!

Great room for the money

Great room for the money

No toilet paper dispenser. Had to ask for towels. Asked for late check out, clerk said yes, no problem and was charged an extra day for late check out.

No toilet paper dispenser. Had to ask for towels. Asked for late check out, clerk said yes, no problem and was charged an extra day for late check out.

I stay here often. Beds are mostly comfy, but since I sleep on a sleep number, that says a lot. Staff is friendly.

I stay here often. Beds are mostly comfy, but since I sleep on a sleep number, that says a lot. Staff is friendly.

Toilet broken, shower broken, dirty.

Toilet broken, shower broken, dirty.

It was a great stay! Loved the cleanliness and polite staff.

It was a great stay! Loved the cleanliness and polite staff.

It was great except for no towles delivered and no Juice served.

It was great except for no towles delivered and no Juice served.

We were able to move to another room cause TV was acting up on that side per receptionist.

We were able to move to another room cause TV was acting up on that side per receptionist.

The property was convenient. Bed is comfy. Reeked of bleach downstairs. Toilet didn't work properly but moving rooms was a breeze. The young man at check in was a refreshing experience. I've been here before and will stay again 😁

The property was convenient. Bed is comfy. Reeked of bleach downstairs. Toilet didn't work properly but moving rooms was a breeze. The young man at check in was a refreshing experience. I've been here before and will stay again 😁

Front desk clerks were extremely nice.Filled all our requests happily, and quickly. The young man who checked is in at 1:30 Saturday morning is a real standout. He was courteous and very helpful. I will be staying again, and if possible would like to request the same room, 213.

Front desk clerks were extremely nice.Filled all our requests happily, and quickly. The young man who checked is in at 1:30 Saturday morning is a real standout. He was courteous and very helpful. I will be staying again, and if possible would like to request the same room, 213.

I have stayed in many hotels and there was nothing that made this one stand out. Check in was fast and friendly, room was clean, bed comfortable, wifi good, television average. Breakfast was average grab and go. Pool closed due to Covid

I have stayed in many hotels and there was nothing that made this one stand out. Check in was fast and friendly, room was clean, bed comfortable, wifi good, television average. Breakfast was average grab and go. Pool closed due to Covid

It was a nice room, always is with this brand, but my room did not have towels, just hand towels and the front desk said she couldn’t get me any bc it was after hours. All she could say was sorry? That’s horrible, needs to be fixed right away if the front desk can’t get you something as simple and important as a towel. Other than that everything was good but that’s big. I should get a free night. Also there were clumps of dirt all in the lobby, apparently no one can sweep after hours either

It was a nice room, always is with this brand, but my room did not have towels, just hand towels and the front desk said she couldn’t get me any bc it was after hours. All she could say was sorry? That’s horrible, needs to be fixed right away if the front desk can’t get you something as simple and important as a towel. Other than that everything was good but that’s big. I should get a free night. Also there were clumps of dirt all in the lobby, apparently no one can sweep after hours either

No daily room clean. No hair dryer. Poor workout center. Key sttopped working all the time. Which was a hassle.

No daily room clean. No hair dryer. Poor workout center. Key sttopped working all the time. Which was a hassle.

The woman at the reception has a very hostile attitude, she is not friendly or pleasant, at 8:15 am there was no coffee, she had already picked up breakfast, turned off the light and cleared the tables As for the perfect hotel!

The woman at the reception has a very hostile attitude, she is not friendly or pleasant, at 8:15 am there was no coffee, she had already picked up breakfast, turned off the light and cleared the tables As for the perfect hotel!

Overall it was on par with other comfort inn locations except the breakfast was inadequate and not enough of it. Very clean and quiet.

Overall it was on par with other comfort inn locations except the breakfast was inadequate and not enough of it. Very clean and quiet.

For small town hotel, the place was clean and fairly accommodating.

For small town hotel, the place was clean and fairly accommodating.

Awesome stay

Awesome stay

Great!

Great!

Great!

Great!

Great!

Great!

Great!

Great!

Check in took 25 min. No one in line. The toilet was dirty, no paper dispenser, no Kleenex, Thermostat didn’t work. No batteries, no replacements. Bed mattresses cheap. Too pricey for all these problems. Never again

Check in took 25 min. No one in line. The toilet was dirty, no paper dispenser, no Kleenex, Thermostat didn’t work. No batteries, no replacements. Bed mattresses cheap. Too pricey for all these problems. Never again

None of the ice machines on three floors worked. The coffee machine in the breakfast room was broken. The bag breakfast was all sugar- pop tart, frozen blueberry muffin and fruit cup in heavy syrup.

Front host was great. Very talkative and polite. Rooms was very spacious. 8/10 rate due to there not being any wash clothes in room and or body wash. We already had body wash from previous stay of a different hotel. Also we found candy gummies on floor and used tissue with remote on couch. Umm gross. But the added hand sanitizer to the room is a good touch. Also being a queen double with only enough bath towels for 2 people is not enough. So we had to share. If not so late would have requested more but only seen one staff memeber so figured would be a while.

Monica at the front desk was incredible!! Everything was great...we'll be back to stay.

Room was very clean and service was great I just had a hard time sleeping with such hard pillows

It was a pretty nice hotel except for the toilet was stained and the breakfast said hot meal on the site and it was just a pop tart and a orange I wasn’t expecting that at all other than that it was nice

Great stay. Very clean, quiet, comfortable. Will stay again!

Highly recommend this hotel! Friendly and helpful staff! Veronica took care of us as soon as we arrived and gave us such good customer service, I was so happy to have chosen this hotel over the others nearby. Excellent rooms! Very clean! Very comfortable! Thank You again Veronica and Maria!

NO TOILET PAPER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Was just too tired to care to go to front desk and ask. NO breakfast , as it stated online Overall clean and friendly staff.

Thanks for the “Grab & Go” breakfast with hot coffee!

Clean and comfortable

Very unique situation traveling during these times...just seemed awkward.

In remodelación, had to enter by emergency exit and the staff was not in the office, 20 minutes later he showed up and gave us the room, elevator out of service and the stairs totally dirty. Breakfast not in time and when checking out had to leave the keys in the front desk because no one there

Under renovations. It loud and dusty. Smelled like lacquer

Hotel under construction. Not noted anywhere. Pool and spa closed, only ice machine working is on 1st. floor. Had to call front desk at front desk to check in. No one at front desk at most times. Gre as t breakfast. No grill or fitness center due to construction.

Good breakfast, clean, nice staff, good location.

up grades in progress did not interfere with our stay. easy to find, always enjoy an indoor pool and spa as well as the hot breakfast. I would stay there again.

Very clean. Breakfast was great. Will use this hotel again

lady working afternoon was friendly and helpful. but, a/c was cool, but loud.

Good