Holiday Inn Express Washington DC SW - Springfield by IHG
About Holiday Inn Express Washington DC SW - Springfield by IHG
Conveniently located just south of Washington, D.C. and offering easy access to popular attractions, this hotel provides free shuttle service within a 3 miles radius and a free hot breakfast. The Holiday Inn Express Washington DC Southwest-Springfield is ideally set only a short drive from historic Mount Vernon, Arlington National Cemetery and the Lincoln Memorial. Major nearby interstates also make exploring the surrounding area easy. While at the Washington DC Southwest-Springfield Holiday Inn Express, guests can enjoy relaxing in the outdoor pool or working out in the modern fitness center. The hotel also provides free wireless internet access and in-room coffeemakers.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the cleanliness, comfort, and convenience of the hotel, as well as the friendly and helpful staff. However, there are recurring complaints about the hotel being under renovation, leading to noise and limited elevator availability. Some guests also mention issues with the bathrooms, such as lack of hot water, loose faucets, and mold.
- Clean and comfortable rooms
- Friendly and helpful staff
- Renovation noise and limited elevator availability
- Bathroom issues (lack of hot water, loose faucets, mold)
- 5/5
Beautifully updated hotel, great staff, service and breakfast.
- 2/5
I had a reaction to the soap broke out in hives
- 5/5
The breakfast menu was great and the food was delicious. The staff was very kind and helpful
- 5/5
This Holiday Inn Express was exceptional in every way. I very highly recommend this hotel!
- 5/5
Exceptional
- 5/5
Morning breakfast was really very good, with a wide spread and variety. Fresh start to the day. Thank you.
- 3/5
Room was great until no hot water on Saturday 7am when we were told water would be shut off at 11am
- 4.5/5
Superb
- 3/5
Room was clean, but toilet tank valve didn’t sit right and water ran continuously. Hotel local has access to many nearby food options, groceries, wine and beer, but is tucked up at the end of the street against i95 so a bit noisy and not a pedestrian friendly area. Bring your car.
- 5/5
Clean room, Clean swimming pool, Excellent service!
- 5/5
Everything full my expectations No complaint
- 5/5
Everything full my expectations No complaint
- 5/5
Everything went well. Check in was easy, the room was good and it was close to a lot of things, grocery, Total Wine, restaurants and other things. Enjoyable stay
- 4/5
The location and enjoyed the breakfast
- 4/5
The location and enjoyed the breakfast
- 3/5
Location Room not very clean , I asked for bed sheets to be changed No safety box
- 3/5
Room not very clean , I asked for bed sheets to be changed No safety box
- 5/5
Clean room and nice staff
- 5/5
The Breakfast was "Tier 1" incredable!
- 5/5
Breakfast was good, variety was good
- 5/5
Subha and the staff were amazing. This was my second time staying here and it was just as good as the first stay. Definitely recommend
- 3/5
Breakfast had some good options eggs, bagels and muffins as well as yogurt.
- 5/5
The property is well maintained. Close to family. The breakfast had good variety of food
- 4.5/5
Superb
- 5/5
Staff was so nice and helpful. Breakfast is amazing - even includes gluten free bagels to my great surprise! My door got stuck but it was immediately handled by an engineer. Really great staff there
- 5/5
Staff was so nice and helpful. Breakfast is amazing - even includes gluten free bagels to my great surprise! My door got stuck but it was immediately handled by an engineer. Really great staff there
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Our room was clean, comfortable bed and pillows with a helpful nightlight in the bathroom. The room itself was dated just a closet for clothes so we managed just living out of the suitcase. Nice shower very clean bathroom however, there were no hooks to hang your towels. Overall well run hotel.
- 4/5
None
- 5/5
Clean and close to restaurants and other stores. Nothing
- 5/5
Clean and close to restaurants and other stores. Nothing
- 5/5
Friendly and helpful, they guided us and assisted us with everything
- 5/5
Friendly and helpful, they guided us and assisted us with everything
- 5/5
The staff was prompt and courteous, the room and facilities were clean and comfortable, and the complimentary breakfast was excellent. The WiFi. It hardly ever worked on my iPad. But the Mac WiFi was good. Make sure to instruct your guests that they need to go to the IHG website to activate the WiFi. And fix your iPad WiFi problem.
- 5/5
The staff was prompt and courteous, the room and facilities were clean and comfortable, and the complimentary breakfast was excellent. The WiFi. It hardly ever worked on my iPad. But the Mac WiFi was good. Make sure to instruct your guests that they need to go to the IHG website to activate the WiFi. And fix your iPad WiFi problem.
- 5/5
The rooms were excellent—super clean, modern, and clearly recently remodeled. Everything felt fresh and well maintained, which made for a very comfortable stay. The location is another big plus. It’s right next to a mall and surrounded by plenty of coffee shops, grocery stores, and easy highway access, making everything very convenient whether you’re traveling for business or with family. Overall, a great experience all around—comfortable rooms, outstanding service, and an unbeatable location. Would definitely stay here again.
- 5/5
The staff was friendly, room was clean, and breakfast was buffet style with lots of choices, both hot and cold selections, fresh fruit, and gluten free items. Very nice experience!
- 4/5
.
- 3.5/5
Good
- 5/5
Best breakfast I had for a long time in a hotel
- 5/5
Great Breakfast
- 5/5
Rooms and the hotel was meticulously cleaned. Parking was plentiful well lit and safe.
- 4/5
Very good
- 5/5
It was awesome. I wanted to do swimming, but the pool's not open yet.Other than that it was awesome
- 5/5
Cleanliness, facility, breakfast, staff
- 5/5
Cleanliness, facility, breakfast, staff
- 5/5
Nice and clean property with helpful staff. There is also a strip mall next to the hotel with useful services such as fitness center, salon, total wine, barber shop etc
- 5/5
Breakfast there is just ok. We preferred to go out for meals. Hotel was nice and clean. Great location. We had a good time there!
- 5/5
Wonderful place to stay, staff were wonderful so friendly and accommodating! Breakfast buffet was the best we've ever had at a hotel. Parking lot was full, very busy hotel but still didn’t have to park to far away from hotel. Very safe location, could walk to just about any thing you wanted to eat, or they would shuttle you if needed. If we head that way for another vacation we will stay here again.
- 5/5
Breakfast was excellent. So many choices everything was hot and prepared perfect perfectly. The breakfast area was immaculate Nothing
- 5/5
Breakfast was excellent. So many choices everything was hot and prepared perfect perfectly. The breakfast area was immaculate Nothing
- 4.5/5
Superb
- 3/5
Good locations Water is usually warm. Had to take cold showers
- 3/5
Good locations Water is usually warm. Had to take cold showers
- 5/5
Exceptional
- 5/5
Good spot, convenient
- 4.5/5
Superb
- 5/5
Yes
- 4.5/5
The staff were accomidating and the hotel is nicely renovated. It looks like they improve everytime we stay here. N/A
- 4/5
Our bathroom door would not lock.
- 5/5
Muy buena la estadía, volveria de nuevo.
- 5/5
The shuttle too and from the metro was so helpful! The staff was also so kind and helpful!
- 5/5
Clean Room.
- 5/5
Room was clean and the breakfast was probably the best, free hotel breakfasts I have enjoyed anywhere.
- 5/5
Nothing
- 5/5
Don't believe I've ever had better customer service. Every touchpoint was perfect. Great location with lots of dining options around
- 5/5
Nices staff, very clean Hotel, delicious breakfast, Front desk people very professional and the location perfect, I telling you My best vacation ever and birthday
- 4/5
Was concerned about the broken glass in the parking lot and concerned about vehicle damage but thankfully nothing happened to my car. Heating unit made a lot of noise throughout the night and had to turn it off to avoid a sleepless night
- 5/5
Everything from the visit to the facility to the great customer service!
- 4.5/5
Rashid had great customer service and accommodated my request. The hot water temp could’ve been a lil warmer to enjoy heated shower.
- 5/5
Parking was fine
- 4.5/5
Clean and proximity to the event we attend. Hot breakfast included is a bonus.
- 3.5/5
When we got our 1st room it smelled like smoke from a cigarette. They moved us which was very nice that room smelled clean an fresh thank you
- 5/5
Clean and close to major highway Nothing
- 5/5
Clean room, clean hotel and comfortable bed
- 5/5
Simply amazing! From the staff to the room to the views all with an amazing breakfast, will definitely stay again!
- 4/5
The smell gives me headache so riding in the car for 7 hours was extremely painful
- 5/5
The hotel was quiet, clean, comfortable beds, plenty of towels and a exceptional breakfast. Exceptional breakfast. I forgot my toothpaste and they had a small tube for me at the desk. A wide range of restaurants in the area. Free shuttle to the local mall and metro station connecting with downtown DC and the airport.
- 4/5
It was clean and the staff was nice. My only complaint is the water smelled like rotten eggs. I had to brush my teeth with bottled water.
- 4/5
It was clean and the staff was nice. My only complaint is the water smelled like rotten eggs. I had to brush my teeth with bottled water.
- 5/5
Super friendly; clean rooms; good breakfast; ample, well lot parking; responsive when guests have requests. This hotel is my top choice when I stay in this area.
- 5/5
Super friendly; clean rooms; good breakfast; ample, well lot parking; responsive when guests have requests. This hotel is my top choice when I stay in this area.
- 5/5
very nice very clean plac3everything was fine Everything was fine
- 5/5
No complaints
- 3/5
Location was convenient and rooms were clean but the front desk staff weren’t very helpful when a weather emergency impacted our trip
- 3/5
Location was convenient and rooms were clean but the front desk staff weren’t very helpful when a weather emergency impacted our trip
- 5/5
The staff was nice and everything was clean
- 5/5
The staff was nice and everything was clean
- 5/5
We enjoyed our stay
- 5/5
We enjoyed our stay
- 4.5/5
Friendly staff, clean facilities, good location.
- 5/5
great service and facilities
- 5/5
great service and facilities
- 4/5
Good breakfast. Large rooms
- 3/5
The room was clean but the pillows did have some large stains on them that we noticed as we left. Other than that the location is in the middle of a lot of things and can easily get around.
- 3/5
The room was clean but the pillows did have some large stains on them that we noticed as we left. Other than that the location is in the middle of a lot of things and can easily get around.
- 4/5
Great and helpful, staff.
- 4/5
Great and helpful, staff.
- 5/5
Very courteous staff, spotless rooms, delicious and ample choices for free breakfast.
- 5/5
Very courteous staff, spotless rooms, delicious and ample choices for free breakfast.
- 5/5
Once again our stay was very nice. Clean room courteous staff and good breakfast. Will stay here again.
- 5/5
Once again our stay was very nice. Clean room courteous staff and good breakfast. Will stay here again.
- 4/5
Clean and easy access from 95. Reasonable price for the area.
- 4/5
Clean and easy access from 95. Reasonable price for the area.
- 5/5
Nice place
- 5/5
Nice place
- 5/5
Pleasant staff, crib provided, great breakfast.
- 5/5
Pleasant staff, crib provided, great breakfast.
- 5/5
Staff was great! Very welcoming to us.very clean hotel and very comfortable roomi will be back in the spring.
- 5/5
Staff was great! Very welcoming to us.very clean hotel and very comfortable roomi will be back in the spring.
- 5/5
We stayed for three nights on a family vacation and had a great experience. The breakfast was excellent, and the kitchen staff were incredibly friendly. There were plenty of options for kids, which made mornings easy and enjoyable. The automated pancake machine was my favorite part. Our room and the shower were clean and comfortable throughout our stay
- 5/5
We stayed for three nights on a family vacation and had a great experience. The breakfast was excellent, and the kitchen staff were incredibly friendly. There were plenty of options for kids, which made mornings easy and enjoyable. The automated pancake machine was my favorite part. Our room and the shower were clean and comfortable throughout our stay
- 4/5
We asked for a quiet location since we had been travelling 13 hours…this was disappointing.
- 4/5
We asked for a quiet location since we had been travelling 13 hours…this was disappointing.
- 5/5
m
- 5/5
m
- 5/5
Check in was smooth.
- 5/5
Check in was smooth.
- 5/5
The property is well-kept, and the room is very clean. The location is very convenient, close to shopping areas. Breakfast is fresh and very good.
- 5/5
The property is well-kept, and the room is very clean. The location is very convenient, close to shopping areas. Breakfast is fresh and very good.
- 5/5
Rooms were clean and bed was comfortable. Breakfast was great.
- 5/5
Rooms were clean and bed was comfortable. Breakfast was great.
- 5/5
Clean, comfortable rooms and an excellent breakfast with great variety. Very pleasant stay — highly recommended!
- 5/5
Clean, comfortable rooms and an excellent breakfast with great variety. Very pleasant stay — highly recommended!
- 5/5
Breakfast was great an d parking was very convenient
- 5/5
Breakfast was great an d parking was very convenient
- 4/5
Rooms near highway and street noise always an issue for me.
- 4/5
Rooms near highway and street noise always an issue for me.
- 5/5
Had to leave before it was open
- 5/5
Had to leave before it was open
- 5/5
It was a nice place and we actually liked it
- 5/5
It was a nice place and we actually liked it
- 5/5
Rafi was very nice. The room was spotless. Checkin was super easy and quick. Check out was super easy too. And it was very quiet. Also the breakfast was top notch!! All in all great spot for a quick pit stop on our travels.
- 5/5
Rafi was very nice. The room was spotless. Checkin was super easy and quick. Check out was super easy too. And it was very quiet. Also the breakfast was top notch!! All in all great spot for a quick pit stop on our travels.
- 2/5
Room
- 2/5
Room
- 5/5
The room was spacious and had everything I needed. The breakfast was excellent. The staff was courteous.
- 5/5
The room was spacious and had everything I needed. The breakfast was excellent. The staff was courteous.
- 4/5
Staff was exceptional.
- 4/5
Staff was exceptional.
- 4/5
The hotel was nice, breakfast was very good compared to others, the staff was helpful and very friendly. The only complaint is that the heater in the room was loud and turned on and off frequently waking me up throughout the night. Other than that the hotel is very nice.
- 4/5
The hotel was nice, breakfast was very good compared to others, the staff was helpful and very friendly. The only complaint is that the heater in the room was loud and turned on and off frequently waking me up throughout the night. Other than that the hotel is very nice.
- 5/5
Yes everything was very nice
- 5/5
Yes everything was very nice
- 5/5
Clean room. Nice staff
- 5/5
Clean room. Nice staff
- 5/5
Friendly staff.
- 5/5
Friendly staff.
- 4/5
Breakfast is good, biscuits, muffins, bagels, omelets, scramble eggs, variety choices. Great location, lots of stores, Marshalls, Target, restaurants, 15 minutes drives into DC.
- 4/5
Breakfast is good, biscuits, muffins, bagels, omelets, scramble eggs, variety choices. Great location, lots of stores, Marshalls, Target, restaurants, 15 minutes drives into DC.
- 5/5
Clean room, comfortable beds and pillows, very good breakfast options, nice common areas
- 5/5
Clean room, comfortable beds and pillows, very good breakfast options, nice common areas
- 5/5
Clean room, great breakfast
- 5/5
Clean room, great breakfast
- 4/5
Yes
- 4/5
Yes
- 5/5
The room was very clean and all staff that we were in contact with were polite and friendly. The only comment I can make is lack of storage in the room.
- 5/5
The room was very clean and all staff that we were in contact with were polite and friendly. The only comment I can make is lack of storage in the room.
- 5/5
Very nove stay, beakfast very good and complete
- 5/5
Very nove stay, beakfast very good and complete
- 4/5
Clean room and staff was nice
- 4/5
Clean room and staff was nice
- 1/5
Sofa bed mattress was nothing but springs like metal….
- 1/5
Sofa bed mattress was nothing but springs like metal….
- 5/5
Clean, updated, good breakfast
- 5/5
Clean, updated, good breakfast
- 5/5
Every thing is good about this hotel. Receptionists warm welcome is added more stars
- 5/5
Every thing is good about this hotel. Receptionists warm welcome is added more stars
- 5/5
Clean room, friendly and knowledgeable staff and pretty accessible!
- 5/5
Clean room, friendly and knowledgeable staff and pretty accessible!
- 5/5
Everything was great
- 5/5
Everything was great
- 4/5
Clean room, helpful friendly staff, good coffee and breakfast. Unpleasant gory Halloween decorations- so they may be gone by now. I recommend sticking to harvest theme if you want to decorate.
- 4/5
Clean room, helpful friendly staff, good coffee and breakfast. Unpleasant gory Halloween decorations- so they may be gone by now. I recommend sticking to harvest theme if you want to decorate.
- 3/5
fair conditions of room. staff was friendly but often could see they were chatting.... maybe don't need so many staff...
- 3/5
fair conditions of room. staff was friendly but often could see they were chatting.... maybe don't need so many staff...
- 5/5
Very convenient location. Great staff, very friendly. Easy to park, and close to amenities.
- 5/5
Very convenient location. Great staff, very friendly. Easy to park, and close to amenities.
- 5/5
It’s ok
- 5/5
It’s ok
- 5/5
Enjoyed our stay and two breakfasts at this hotel
- 5/5
Enjoyed our stay and two breakfasts at this hotel
- 5/5
The hotel room was very clean and quiet. I also liked the fact that there are many stores around the area for shopping and eating etc...we had a pleasant stay overall! I recommend this place if going to visit DC or staying in the Virginia area.
- 5/5
The hotel room was very clean and quiet. I also liked the fact that there are many stores around the area for shopping and eating etc...we had a pleasant stay overall! I recommend this place if going to visit DC or staying in the Virginia area.
- 5/5
Check in and checkout were super easy and staff friendly and helpful. Breakfast was good with a little variety between the 4 days we ate. Rooms were clean and comfortable. Even though we were near the elevator it was pretty quiet. Only small complaints was that our toilet was running off and on and when our room was cleaned only one bed was made. Would stay again.
- 5/5
Check in and checkout were super easy and staff friendly and helpful. Breakfast was good with a little variety between the 4 days we ate. Rooms were clean and comfortable. Even though we were near the elevator it was pretty quiet. Only small complaints was that our toilet was running off and on and when our room was cleaned only one bed was made. Would stay again.
- 5/5
Clean. Comfortable. Friendly staff. Great variety at breakfast.
- 5/5
Clean. Comfortable. Friendly staff. Great variety at breakfast.
- 5/5
Easy to check in and out,, everything is close for shopping dining and entertainment
- 5/5
Easy to check in and out,, everything is close for shopping dining and entertainment
- 5/5
Entering the hotel it is very clean and smells so good. Breakfast is great. Staff so kind and helpful
- 5/5
Entering the hotel it is very clean and smells so good. Breakfast is great. Staff so kind and helpful
- 5/5
Very warm, friendly greeting, clean hotel from lobby to room. Great location with tons of food options close by.
- 5/5
Very warm, friendly greeting, clean hotel from lobby to room. Great location with tons of food options close by.
- 5/5
I really enjoyed the room. Great front desk welcome and service. Definitely reo thumbs up!!!
- 5/5
I really enjoyed the room. Great front desk welcome and service. Definitely reo thumbs up!!!
- 5/5
Clean room, great breakfast options
- 5/5
Clean room, great breakfast options
- 5/5
Todo estaba limpio. El staff del frente muy servicial. Las habitaciones limpias y El buffet del desayuno muy variado.
- 5/5
Todo estaba limpio. El staff del frente muy servicial. Las habitaciones limpias y El buffet del desayuno muy variado.
- 4/5
The property is clean
- 4/5
The property is clean
- 5/5
Clean great service
- 5/5
Clean great service
- 3/5
It was so complicated to get in the room We had to go and get the keys every few hours It was very annoying 😑
- 3/5
It was so complicated to get in the room We had to go and get the keys every few hours It was very annoying 😑
- 4/5
Staff is great
- 4/5
Staff is great
- 5/5
Everything was very clean and the staff was very helpful and very polite. We very much enjoyed our stay there.
- 5/5
Everything was very clean and the staff was very helpful and very polite. We very much enjoyed our stay there.
- 5/5
Very pleasant staff. Very clean facility
- 5/5
Very pleasant staff. Very clean facility
- 4/5
Upon check in was advised that booking through hotels.com does not guarantee the room we wanted, we needed two beds, they said they tried to reach me to advise they only had King room, because they had to accommodate the national guard, but received an automated answer. I never got any calls. After much debate, the GM was able to locate a room with a king bed for my friend and we received a discount on my initial room. Glad they made it right but I should not have had to spend an hour or more getting them to figure this out. I don't anticipate booking through hotels.com if my room choice is not guaranteed at booking.
- 4/5
Upon check in was advised that booking through hotels.com does not guarantee the room we wanted, we needed two beds, they said they tried to reach me to advise they only had King room, because they had to accommodate the national guard, but received an automated answer. I never got any calls. After much debate, the GM was able to locate a room with a king bed for my friend and we received a discount on my initial room. Glad they made it right but I should not have had to spend an hour or more getting them to figure this out. I don't anticipate booking through hotels.com if my room choice is not guaranteed at booking.
- 4/5
Nice place and staff
- 4/5
Nice place and staff
- 5/5
The hotel was clean. Reception staff and breakfast staff were friendly.
- 5/5
The hotel was clean. Reception staff and breakfast staff were friendly.
- 5/5
The price is good with excellent staff
- 5/5
The price is good with excellent staff
- 5/5
Nice clean hotel
- 5/5
Nice clean hotel
- 5/5
The hotel staff that greeted us upon arrival was extremely friendly and checked us in quickly. The hotel was clean and the room was spacious and had everything we needed. The breakfast included a variety of choices, and the coffee was better than the average hotel coffee. The location is easily accessible, within walking distance to many restaurants, near to shopping, and has plenty of free parking. We will definitely stay here again the next time we are in the area.
- 5/5
The hotel staff that greeted us upon arrival was extremely friendly and checked us in quickly. The hotel was clean and the room was spacious and had everything we needed. The breakfast included a variety of choices, and the coffee was better than the average hotel coffee. The location is easily accessible, within walking distance to many restaurants, near to shopping, and has plenty of free parking. We will definitely stay here again the next time we are in the area.
- 5/5
Everything was perfect . Courteous front desk staff. Good breakfast, fresh pancakes ,fruits , eggs , (staff was always filling up) easy self parking . Gym … (did not use the swimming pool). Was there for two nights
- 5/5
.
- 5/5
Beautiful pool!
- 5/5
This was the 2nd best holiday inn exspress I’ve been to. It was busy but things keep flowing. I didn’t see the pool but my daughter did and they have a lifeguard and it’s outside. We need more pillows and cover and they had a real crib for our 1 year old. Parking was fine and everyone was so nice there. Lots of stuff around and a short drive if you didn’t want to walk to other place. I would book again
- 4/5
The staff
- 5/5
Good place to stay
- 5/5
Pool was 8ft deep, not for small kids.
- 4/5
Very comfortable. Convenient location. Great breakfast. I was annoyed that the pool didn’t open at 9 am on Sunday as posted, but ratger at 1100, too close to checkout to swim. The fridge and exhaust fan in our room didn't work.
- 3/5
Safe was amazing, location was superb but hotel is showing its age. Our room door got stuck the bathroom door was hanging off one of the hinges and skip the breakfast.
- 4/5
Only thing I didn’t like was the water pressure in the shower
- 4/5
Room was comfortable...and breakfast options were good.
- 5/5
This was a very nice property. We were greeted when we first came in. Room was spotless. Beds were comfortable. Pool area was nice and clean. Hotel was quiet and calm.
- 5/5
Everything was great. Staff were exceptional! Room was very clean. The free shuttle to and from the metro station helped a ton. Will definitely book again if we’re in the area.
- 4/5
Great stay. However highway was noisy.
- 3/5
The stay was overall ok. The hotel was nothing special. Our room was very humid. There was no fan in the bathroom so after anyone showered the room just got more humid. The sink in the bathroom was very small and had no counter space. Breakfast was the typical hotel breakfast. There really wasn't any thing special about this hotel. It was easy to get to and there were a lot of things close by, stores, the mall etc.
- 5/5
Everything was smooth. Great breakfast
- 5/5
The welcoming staff was wonderful, although there was a desk person on his phone when I went back. That doesn't feel as hospitable.
- 4/5
Really liked my stay, clean rooms and friendly staff, clean pool, delicious breakfast
- 5/5
Hotel main level messy due to construction
- 4/5
Averting
- 5/5
Really good breakfast, easy parking, amazing staff, and free yogurt!
- 4/5
It was a good experience.
- 5/5
Good location
- 3/5
I would have rated it higher but one of the elevators was not working and being on the fifth floor made it tough. The gym was not open and the pool was packed. Breakfast was great. Bed was comfy.
- 1/5
Manager was rude , They turned off water everyday from 11-2 power outages and lots of construction making the stay very inconvenient.
- 5/5
Excellent property. Clean and comfortable with super friendly staff. Only drawback, very loud air conditioning unit, but everything else is perfect. Would definitely recommend.
- 1/5
Worst staff
- 5/5
I have stayed in several hotels around Springfield while attending events in DC. This one is probably my favorite. The rooms are very new and the area is very convenient. I would definitely stay here again.
- 4/5
Clean rooms comfortable beds, good breakfast. Construction going on in the lobby but not a big deal
- 5/5
The property was under renovation so the lobby was torn up & the workout room was closed. They are moving along with the updates & the facilities should be ready soon.
- 4/5
The hotel should have informed the customer that there were renovations being done.
- 5/5
Had a great stay. Comfortable beds, quiet, clean, quick check-in and great breakfast in the morning. Had a fridge in room which was helpful. Easy and free parking.
- 4/5
Clean new renovated rooms.
- 5/5
Loved it
- 5/5
Excellent service
- 4/5
Had a good stay. Would return in the future, if I had to visit this area again.
- 5/5
good location and walkable restaurants, etc
- 4/5
This hotel was great to travel to and from the DC area. It is a family hotel so lots of kids running around in the halls. The breakfast options are great. Some of the elevators were under construction. The bedroom was spacious and clean. Would come again.
- 3/5
The staff were friendly, kind, and very quick to respond when something was needed. We asked for a crib when we checked in, expecting to get it some time before bedtime and about 10 minutes later it was delivered! Checking in was easy and the staff were friendly. Several areas/amenities were under construction so it felt busy and limited access to amenities other than our room. Everything was clean. The area was noisy outside, but plenty of restaurants near by.
- 5/5
Good nices very clean hotel i coming back soon
- 5/5
Fast check in, the beds were comfortable and the breakfast had options for everyone.
- 5/5
Rafi at the front desk as awesome!
- 5/5
Okay
- 5/5
It’s safe, convince & easy parking.
- 5/5
Really decent hotel within 20 mins drive to DC. The property was well maintained, the staff members were very helpful and friendly and it is conveniently located with lots of restaurants, nearby! We will definitely stay here when we visit DC the next time, for sure!
- 5/5
Excellent location, close to numerous restaurants and Metro. Staff very accommodating. Breakfast service was excellent, especially considering that the usual breakfast area was under construction.
- 5/5
Very clean and courteous staff.
- 1/5
Very dirty
- 2/5
While the staff was efficient and friendly, our room had issues. The toilet overflowed. Once all was mopped up and said to be fixed, the toilet ran constantly until I finally fixed it myself. It’s also a noisy place, thanks to highway noise that perhaps can’t be addressed, but also because of noisy guests and tour groups. To top it all off, the TV repeatedly froze, and the breakfast area was cramped because of a renovation project. We won’t stay there again.
- 3/5
Under renovation but breakfast was good. All Gym equipment needs replacing.
- 4/5
Nothing really unique or special, clean rooms, bed was a bit too hard. That’s about it
- 4/5
Despite remodeling of breakfast area the hot breakfast was excellent
- 5/5
The breakfast buffet was great! Lots of different options. The staff was super nice too.
- 5/5
The room was clean.
- 1/5
- 3/5
Staff training and improved facility maintenance
- 3/5
Overall not terrible. They are in the middle of renovations. Some area's could use cleaning, however unsure when their service occurs. The room was warm, could be the time of year. The shower pressure was on the weak side, and hot felt warm at best.
- 5/5
Very convenient. Staff was really welcoming
- 5/5
Stayed here for a quick overnight. Great water pressure in the shower, well stocked breakfast buffet, and most importantly clean and comfy beds. Really friendly staff and easy check in and out. Super stay - would absolutely recommend.
- 5/5
Very friendly staff
- 4/5
Everything was good, customer service was great. We got to the hotel around 11:00 am and we just wanted to leave one of our cars there but the reception staff gave us the room because it was ready. It was very nice of them.
- 3/5
Nothing the property around the building was okay
- 5/5
We only stayed 1 night, everything was clean, and the breakfast had a huge selection. I definitely would stay again. Easy check in and out!
- 4/5
Clean and nice
- 5/5
Excellent staff, convenient to Metro, shopping and dining.
- 4/5
Toilet flushing nit working .
- 5/5
Very comfortable with recent renovations.
- 5/5
I love this hotel. The staff are friendly. The lobby is spacious, clean room, excellent breakfast.
- 4/5
Nice place
- 5/5
good service
- 3/5
The service was very helpful. Rooms were clean. Breakfast was always fresh and kept stocked. It was also a great variety. My only concern was the hot water. Considering our stay was during winter hot water was a must. Our first night the water was tap temperature. After calling reception it appeared to be an issue coming from a water outage earlier in the day. It did seem to improve the second night but after that was lukewarm at best.
- 5/5
Thanks for everything
- 2/5
I could not sleep. The heater unit making so much noise every couple minutes and sounds like there's dripping above ( celling). The shower has no hot water ( partly warm).
- 4/5
Neighborhood
- 5/5
Practically simple and nice
- 4/5
The staff is what really sold me that was super nice and welcoming
- 3/5
Nice, clean, street traffic noise am issue.
- 5/5
An overnight stay. Check-in was smooth, staff is friendly. Signs in lobby state construction is ongoing due to renovations, however, we didn't notice. The room 8th floor was new, clean and convenient. I will stay again.
- 3/5
Average hotel. Everything as expected
- 3/5
Room was dirty as well as towels. No way to contact reception, the phone in the room dead. Half of the future looks like from secondhand ( broke, scratched)
- 5/5
This hotel has definitely upgraded over the years. The owners seem to invest back into the upkeep and though renovations are going on now, its still a comfortable and very clean, and well maintained. Its great for family or big groups.
- 5/5
Check in was fast and efficient, despite the fact the lobby was crowded with tour groups. 5 stars
- 5/5
Breakfast is really great, with so many options!!! Freshly made too! Will definitely come back again here!
- 4/5
Convinced
- 5/5
Good quality/price ratio, nice and efficient staff
- 5/5
Very good , clean friendly staff..