Country Inn & Suites by Radisson, Springfield Southeast

Unfortunately, we have to move rooms after our first room had wet carpet and likely mold due to the air conditioning in that room. We also found clumps of unknown objects in the corner and seemed not well maintained. The second room was better, but you could see lingering stains on the cleaned washcloths we stayed in many hotels along this trip and this one was by far the worst.

It was a nice place to stay and the staff was patient with all the chaos from multiple travel ball teams.

Exceptional

The beds were clean and comfortable, and the check-in process was very simple. The bathrooms have no ventilation, so the doors and walls were peeling. The shower curtain didn’t close all of the way. The door to my room was not sitting right on the hinges, so there was light seen all the way around the door, and it would get stuck anytime you tried to open it.

The beds were clean and comfortable, and the check-in process was very simple. The bathrooms have no ventilation, so the doors and walls were peeling. The shower curtain didn’t close all of the way. The door to my room was not sitting right on the hinges, so there was light seen all the way around the door, and it would get stuck anytime you tried to open it.

The fact that the elevator was not working and after driving six hours and getting in at midnight then having to haul all the luggage up three flights of stairs it was not pleasant. The only thing the front desk person said was the manager did not want to pay a service call all weekend so it was not working did not help at all

Nice room and very clean. Free breakfast was very good Location was very strange. Looked like it could have been part of a gas station, they were so close next to each other. Very uncomfortable with strangers walking in and out of the station, literally next for to a hotel. Right behind it there was also some type of plant or facility that had smoke or steam rising out of the big chimney tube. I didn’t smell an odor, as we didn’t stay there long, just for one night. But none the less, It was just extremely awkward with the whole entire location. The elevator was broken the next day.

Superb

Nice room and very clean. Free breakfast was very good Location was very strange. Looked like it could have been part of a gas station, they were so close next to each other. Very uncomfortable with strangers walking in and out of the station, literally next for to a hotel. Right behind it there was also some type of plant or facility that had smoke or steam rising out of the big chimney tube. I didn’t smell an odor, as we didn’t stay there long, just for one night. But none the less, It was just extremely awkward with the whole entire location. The elevator was broken the next day.

Check in and out was fast and effortless. The breakfast was fresh and had a good assortment. Staff was very friendly. I would definitely stay here again.

Great customer service!

Room was clean. Staff was friendly. Breakfast was good.

Very good

Housekeeping does not come in every day. We left the card on the door to request new towels and we did not receive them. We had to go downstairs to get them.

Housekeeping does not come in every day. We left the card on the door to request new towels and we did not receive them. We had to go downstairs to get them.

They need more people working on this property. There was a lot of families with kids running around knocking on doors.

Beds were comfortable,staff was super friendly, breakfast was great.

Beds were comfortable,staff was super friendly, breakfast was great.

Very good

This was the roomiest hotel room I've ever stayed in! Breakfast also offered a great selection! Location is off the beaten path, only with in walking distance of a gas station, but a short drive from most other things. Staff were hard to find, but also weren't really needed. Location is off the beaten path, but close to a nice gas station and a short drive to other properties.

This was the roomiest hotel room I've ever stayed in! Breakfast also offered a great selection! Location is off the beaten path, only with in walking distance of a gas station, but a short drive from most other things. Staff were hard to find, but also weren't really needed. Location is off the beaten path, but close to a nice gas station and a short drive to other properties.

We had a do not disturb marker on the door, and housekeeping was knocking at 8:45am to see if we were still in the room.

comfortable room - good breakfast

The staff was nice and the hotel was clean.

The staff was nice and the hotel was clean.

The heater in my room was not working properly. There was an electrical burning smell when I turned it on, which was strange. I tried the regular fan setting and it seemed to work fine. The breakfast selection was lacking and the hot food was not great. This was surprising since I've had really good experiences at Country Inn and Suites locations.

It was fine. Average. Could have been a bit more updated.

The sheets were paper thin and very uncomfortable.

Had a late arrival and the staff were beyond friendly. I mean they were si cheerful and it was in the end of her shift. And when I asked about a later checkout and helped me with no problem.

If you plan on having hot water, this isn’t the place. My room card didn’t work twice and had to get new cards which is a complete ridiculous inconvenience. The staff didn’t write down my original room number when I checked in. The breakfast was awful. You get what you pay for and I paid for poor quality. never again.

Staff were very friendly and helpful.

Clean room, liked the place

Staff was fantastic and room was big and clean! Appreciated the Expedia VIP perks—not huge but appreciated that a budget hotel like this would still do a little extra. We only stayed 1 night so didn’t get to check out the amenities but breakfast had some good options and the eating area was clean too. Only thing was that hot water for the tea was lukewarm but we would definitely come back!

The room looked clean but the bathroom floor grout was pretty dirty. The carpet looked old and probably also needed to be clean. Breakfast was better than expected

Yes everything was delicious and staff was amazing definitely enjoyed our stay!!

Clean, comfortable and quiet. Decent free breakfast No complaints

Clean, comfortable and quiet. Decent free breakfast No complaints

Great check in. Room was clean but could use some painting in bathroom shower and behind door next to the shower. Bed was comfortable and breakfast was a full breakfast that you dont often see nowdays. Nice place close to highway 55 with easy on and off access. Free parking

The breakfast was excellent, nice and hot. I especially enjoyed the waffle bar and sausage patties. The room was comfortable and the bed pretty comfortable.

yes breakfast was very good. and parking excellent

Staff was excellent The noise next to the gas station

Staff was excellent The noise next to the gas station

Exceptional

Room smelled like smoke

It was clean & quite. Close to alot of things.

This place was filthy. Stained rugs and carpet, bathroom was gross, patches all over the walls, needs paint everywhere, looks like they never vacuum. The hotel shares a lot with a gas station and the element hanging around is questionable at best.

Location good next to gas station for snacks. Food nearby. Staff was great.

I thought the photos online were way better than what the place looked like it person. There were patches in the hallway drywall and it needed a fresh coat of paint. Our room was ok. However it smelled like a sweaty gym. The grout in the showers looked gross. I wouldn’t stay here again.

Good

Great spot no issues

Staff was awesome! Very helpful 👌

Needs repair/remodeling

When checking in I felt the receptionist was rude. Wasn’t offered a receipt of our room. On checking out the next day the receptionist was was very considerate and did get me a receipt and when eating breakfast the attendant there also offered a good morning gesture with a smile.

Clean room. Helpful staff.

Property was fine Parking

Property was fine Parking

The rooms are always clean and comfortable. I stay here frequently. I booked my room through Booking.com and was charged one price. Woke up the next morning and had another charge on my card for $200 from the hotel itself. I have disputed the transaction with my bank. Due to this I will no longer be using Booking.com or booking through the hotel. I tried to call and speak with the hotel but no one ever answered the phone. I checked out a little after 8am and no one was at the front desk or answered the bell when I rang it at the front desk. Not very professional at all.

I booked my room through Booking.com and was charged one price. Woke up the next morning and had another charge on my card for $200 from the hotel itself. I have disputed the transaction with my bank. Due to this I will no longer be using Booking.com or booking through the hotel. I tried to call and speak with the hotel but no one ever answered the phone. I checked out a little after 8am and no one was at the front desk or answered the bell when I rang it at the front desk. Not very professional at all.

Booked 2 rooms for for my parents and I but I could not make the trip and canceled one room. Had a new confirmation for the new booking of just one room and of payment made. When my parents got to the hotel, the clerk told them they had no reservations for them. Even upon showing the confirmation of reservation of room and payment, my parents were told they had no room. My parents had nowhere to go as this was a busy convention weekend but magically after some more questioning by my parents, the hotel came up with one room at double the price that my parents had to pay for. So they got a room for triple the price between what we both paid and now Booking.com won’t answer my help requests so both entities have now screwed my parents and I. Won’t ever book here again and won’t ever use booking.com again!!

Very good

The staff was nice as could be but the rooms all had mold in them. Multiple people in our party had to move rooms while we were there for mold, water leaks in the ceiling and loss of electricity in the room.

.

Exceptional

Booked 2 rooms for for my parents and I but I could not make the trip and canceled one room. Had a new confirmation for the new booking of just one room and of payment made. When my parents got to the hotel, the clerk told them they had no reservations for them. Even upon showing the confirmation of reservation of room and payment, my parents were told they had no room. My parents had nowhere to go as this was a busy convention weekend but magically after some more questioning by my parents, the hotel came up with one room at double the price that my parents had to pay for. So they got a room for triple the price between what we both paid and now Booking.com won’t answer my help requests so both entities have now screwed my parents and I. Won’t ever book here again and won’t ever use booking.com again!!

I didn't eat breakfast

The manager said she would give me a refund if it was possible. The first room they assigned was occupied, the second had a heavy smoke smell, the third was fine but someone tried to enter my room at 2AM and successfully unlocked the door.

Exceptional

Room was large and cery clean

Superb

Exceptional

Great check in experience. Room was clean and surprisingly quiet. Bathroom door had water damage that was painted over otherwise everything seemed fresh and clean. Felt safe and breakfast was good and fresh. Price was very reasonable and significantly lower than other hotels nearby. Location near highway and gas station not very scenic but hotel was pleasant, decorated nicely and quiet.

Room was clean, comfortable and quiet

Nice staff, the room was clean

Nice place

Excellent help on desk when arriving, very nice and polite. Good breakfast. Thank you very much!!!

Yes

Very quick check in and very clean and nice hotel in general

This property is in a state of disrepair. First room had door issues, second room smelled musty, had a missing light cover, rusted towel bar, rusted bathroom door, dirty bed skirt. We were exhausted, it was late and could not drive anymore so we were stuck. The employee we encountered was super nice, helpful, and apologetic. Breakfast was not until 7 so too late for us so I cannot comment on that other than that’s way too late.

Everything was good

Excellent property.

I couldn’t open or shut our door as it was falling off the hings. The hotel is worn down and needs lots of tlc. The staff was great.

The staff were very friendly and they were quick to help with any questions/issues I had. The pool was warm, I enjoyed that but the pool room had a little funny odor.

On 5th day, got more persistent but still nothing. Finally about 3:30 on the 5th day, a lady came by and cleaned the bathroom, emptied trash and provided clean towels. Not pleased with housekeeper assigned our room.

Reservation in my name.I showed the confirmation you sent me . Was told it was not A proper number. Late long day to arrive and be told Zi had no reservation. I showed the print out from you. Was told I had no reservation.Then my wife gets a confirmation Email at a different email address. She has never used Hotels . Com yet you are sending her a conformation

Noise

Stayed one night. Close to highway easy in and out.

Fight in the hallway in the morning.

Front desk very friendly

The staff was very friendly and helpful however both beds in our room were awful! I believe the box springs were broken, when you laid in the middle of the bed you sunk in and it was very uncomfortable. We had to sleep on the very edge of the bed to keep from falling in.

The condition of the facility needs updating. The doors are very noisy. We had to change rooms as the refrigerator was so frosted the door would not even shut.

Excellent staff very helpful with booking problem. Glad we stayed there

I had to be switched to a different room because of the smell in the room and stained sheets on the bed. The next room had stcky hard to open and shut the room entry door. Sheer window shades did not keep the light out from the city and adjoining property.

A nice place to stay. The front desk people were friendly and helpful. The first morning breakfast was almost out at 7:15. It took a while for more to come out. Breakfast included scrambled eggs, sausage and potatoes. Second and third mornings were better, but still had to wait for refills.

The room was clean, but the carpet had stains. The bathroom had rust around the door and tub.breakfast was ok, didn’t have coffee ready and kept running out. Staff was friendly

Service was good. Our room was not. We had to switch because our shower/bath didn’t work, they were kind and quick about it but our new room smelt like sewage , just wasn’t pleasant.

Staff were super sweet and accommodating. Comfy bed, pretty clean room, decent breakfast. The bathroom had a pretty pungent odor that I couldn't locate, which was alarming. Had to keep the door shut to keep it from entering the room. It didn't appear unclean, maybe the water was the issue? There was also a smoke alarm directly over the bed that flashed all night, and the black out curtains don't really black anything out. I have little kids which is really the only reason any of these things were bothersome. Overall I'd come back, but probably immediately request a different room if the smell was apparent again.

Clean, located conveniently near the highway but we didn’t hear any road noise.

Everyone was friendly and helpful

good price for the area could use some light maintenance

No and yes

All the reviews were great so I felt ok booking this. There is a gas station in the parking lot basically & also a huge noisy plant behind the hotel. People coming & going all hours of the night. Would not recommend this area again

We had an okay time at this one, but I wouldn't rate it as highly as others have. Some staff were nice and helpful, but others were rude or indifferent - when we could find a staff member to begin with. The first room they gave us smelled strange, but they quickly gave us a different one. That room, the door was hard to open, but at least it didn't smell. Overall, the hotel suited our needs for the weekend, but I don't think we'd stay there again.

Yes, the AC work fine. Generally, good experience.

We arrived with our granddaughter and friends after college volleyball game. The room reeked of marijuana. We immediately called down to get a different room and were told we would have to come back down stairs to office to get another key to a different room. Hotel has been updated but not clean. There is paint over rust and corrosion in bathroom. The furniture in lobby was dirty and old. I would not sit on it.

Very clean

The room was fine although rather dated. Even though non- smoking there was a lot of marijuana smoking going on and wafting into my room. Very unpleasant.

I was not comfortable with the location, didn't seem safe. The room was clean and the staff were very helpful. The breakfasts were good. I would suggest a towel rack in the bathroom by the sink to hang your hand towel.

Everything is what I Expect from a budget hotel Hot Tub

Our experience was so much better than most of these other reviews. Everything was clean, staff was friendly and helpful, breakfast had many choices, and it was only $1 to wash a load of clothes and another $1 to dry them. Would definitely stay here again.

Was there for work. Room was clean and spacious. Bed was a little lumpy but not bad

The door for the room was not hung correctly and you really have to push to get it open. On the plus side, no-one was getting in that door without you knowing it.

Our room was in some minor disrepair, due to what looked like water damage from the bathroom, but it was otherwise clean and in order. Service was prompt, and the continental breakfast was really nice.

Good price, great breakfast, friendly staff

The front desk staff was nice.

Overall a nice place to stay. Very nice staff!

Great

Overall the room was as expected for the price point. The biggest complaint we had was the weekend car noise from the gas station across the street. It must be the gathering spot for the local car and motorcycle clubs because we were kept up until midnight with the revving engines and peel outs. Front desk said they couldn't do much and refused to make any calls to law enforcement. We will not be staying here again.

Nothing

The room somehow had not been cleaned by housekeeping, so the front desk lady (only person on premises) said we should go to dinner and she would clean it while we were gone. She was very apologetic and nice.

great place

Newer hotel clean 👌

Quiet, clean it was a nice stay

Clean

Staff were super nice, rooms clean

The property was conveniently located for our route. However it was overpriced for the level of the facility

Room door was broke. We waited about 30 minutes for the front desk clerk to figure out the loooked room issue

Exceptional service.

Carpets were worn bedskirt was dirty. Bathroom ceiling was peeling the bottom of the door in the bathroom and gotten wet and it was peeling. Never anyone at the front desk needed a complete overhaul.

As business man, I originally need Wi-Fi every night and there is no Wi-Fi here it’s not working and it was not on your website telling me that is no Wi-Fi now I’m stuck in the room. I cannot do any work. It’s very bad for me and I have to wait until tomorrow night. It’s really bad.

Physically a nice looking place in a bad location. A lot of noise coming from the gas station next door. Bedding and pillows. Not great. No where to hang the hand towel. Need towel bar. No safe. Bathroom shower needs work.

Great location, very clean rooms and overall very nice! Jacked up the prices for the state fair!

Good breakfast. Very nice staff. Horrible pillows, brown stained mattress on hide-a-bed, no linens for hide-a-bed, squeaky bed in bedroom, lumpy mattress, rabid wolf spider in room.

The noise around the hotel was loud and the location was sketchy. There was mold in the bathroom shower and carpet was damp.

We liked our room just not the location. We had travel all day. It was buy a strip of street that went between us and a gas station and motorcycle used it for a racing strip.

Staff was friendly , easy check in ,room was clean , bed very comfortable . Door was hard to open and close . Overall a good experience .

Very convenient exiting the 55 Expressway with many fast food options near the hotel.

Not much to look at from the outside, but pleasantly surprised at how modern and clean the inside was. Would definitely recommend.

One of the better free breakfasts at hotels. Quite a few options.

Staff was courteous and helpful. Even the gentleman helping with the breakfast.

was a little musty when we came in. Other than that everything was fine.

Overall it was a nice hotel. There were a few minor things in the room that could use some simple maintenance but they were noticeable. The breakfast was better than expected. The pool was small and the water was chilly but kids had fun swimming.

Check-in was delayed but all worked out and stay was good

Staff was very nice. Good location. Rooms were clean The key pad did not work well and it was very hard to get the door open. Actually busted my knuckle in the process. Coffee was not kept up and a lot of people were looking for coffee in the morning!

Breakfast was pretty good. Location right next to gas station. Was awaken at 4am by several motorcycles at the gas station. I realize the hotel has no control over this but I think the location isn’t the best because of the gas station.

Staff was very personable and check-in was easy. Prompt in receiving a blanket which I had requested. Only down-side was a very noisy air conditioner. Breakfast was good with the attendant keeping food available and also facilities clean.

Overall the hotel seemed clean but the air conditioner was atrocious and needs to be cleaned

Beds are very comfortable and love the room we got with a suite.

Clean room comfortable bed. Nice and quiet.

Very clean and well kept. A bit noisy being right next to the interstate but not bad considering. Absolutely would stay there again

Location was good, staff was friendly Rooms were dirty, door was broken and hard to open and slammed shut. Didn’t latch all the way unless you pushed on it.

Bed was very comfortable

First room the sink filled up & wouldn’t drain. We switched to a different room. In 2nd room, after we had gone to bed, the toilet leaked and flooded bathroom floor. Tried to call front desk but phone didn’t work, so went to front desk. They came up to look at the problem. We then had to move to our 3rd room. Overall, felt all rooms were not clean and hotel not well maintained. The lobby area looks nice and appears to be clean but the three rooms we were in not clean/maintained. Would not stay here again and probably not choose this chain elsewhere based on this stay.

Loved my experience!

Convenient location and good value Pillow not very comfortable

Rear entrance - near our room - was unlocked, no security lock. Open to the public. Adjoining lot is junky.

The room was comfortable and the front desk staff was nice but the breakfast was unattended and so by 9am (open until 10:30) there was no food and the area was a mess.

Other than the room being small it was a fabulous stay. Good breakfast for the kiddos.

Did not receive Expedia VIP perk.

The room was clean, with comfortable beds and furniture for our 2 night stay. Breakfast was basic. Both cold ice water and coffee/tea available in the lobby. I would stay again if in the area.

The facility was nice and the staff were helpful. The only problem is that the location did not have adequate parking and it was situated alongside a gas station without clear designation as to which areas were allowed for hotel guests, with the exception of spaces directly behind the building.

Quiet area.

Great breakfast.

We got to front desk at 10:30 pm. Check in and go to 419. Get off the elevator and a guy in shorts and tank asks what room we are in he will help find it. I said no. He says he is off duty maintenance manager. I said no thanks. He followed us to 419 where I was ready to defend myself and wife as he was following us. Go to room 419 and a lady, the guys girlfriend or wife is in our room waiting for him. Guy says sorry and we can have room 425. Just give him the keys and he will go change for us. I said no this all seems weird and we will go down and fix ourselves. He immediately starts panic texting someone. Front desk apologizes and changes our room to 2nd floor and said this shouldn’t happen. We are in bed about an hour later and all of a sudden someone knocks. I get up and is a night shift person giving us a bag of chips and bottle of water for inconvenience and a note saying come back and she will comp our room next time. We literally will never go there again. Felt very unsafe with guy being weird about the room and also upset that I spoke with front desk in the morning and she was like oh yeah I gave him a room. I told her very unsafe to send my wife and I up to an occupied room. She really didn’t care.

I wish it had USB charging ports in the bedroom.

Quiet and clean. Slept well.

Was just there for one night. Very comfortable bed.

Where should I start! I cancelled a reservation at another hotel to stay here because I was worried about staying at an independent hotel. I should have stayed there! When we pulled up to this hotel, there were orange cones, yellow caution tape, and smokers sitting outside the main entrance. The lobby was clean and well maintained but that’s where it stopped. We could not get into our first room because the lock wasn’t working. Needed to get another room. When we opened the door to the new room, I couldn’t believe how dirty the carpets were and all the issues. The curtains were falling off their hooks, the walls had holes where wall anchors previously were located. The bathroom had no working fan and the paint on the door and walls was bubbling. The picture in the bathroom had fallen off the wall and wasn’t replaced. There was also hair on the outside of the closet. We had driven 8.5 hours to get to this hotel and just wanted to sleep. We stayed the night and ran into another family that had to move because their shower didn’t work. We spent the day sightseeing and dreading going back to the hotel. We got back to our room and decided we couldn’t stay another night due to the room conditions. We went to the front desk and asked for a refund. Guess what, no manager on site. Asked for a phone call from the manager today and guess what, no phone call. Do not stay at this property if you expect a clean and well maintained room!! I except more from a Radisson.

Wires were hanging out of the wall by one of the entrance/exit doors. Bathroom was missing light fixture cover and dead, dried insects visible. Room door wouldn't close without extensive force.

Third time staying here and would stay again. Property is clean and breakfast is good!

It was convenient

I booked this hotel for a two night stay. First arriving to the hotel everything seemed to be ok. The first night we discovered there were ants in our room. I spoke with the front desk attendant and he wrote my issue down on a pad. I expressed my concerns that a new room would be nice but he didn't give that option to us. The next day, I didn't hear back from a manger and afain, there were more ants in our room. The other front desk attendant informed me that the manager wasn't in until a certain time and that i should contact them directly. I called the number directly and no answer. I spoke iwth someone at the front desk that took my information down, but still no repsonse. It's been about a week and the hotel manager still hasn't reach out. Very dissatisfied with the lack of professionalism and accountability about this situation. My family and I will not stay at that hotel ever. again.

Very nice place and people

Breakfast choice was good. Staff in charge was very nice. Unfortunately, the juice machine was broken but they offered orange juice in the refrigerator.

Want my money back. Had bed bugs and door would not lock.

Check in was quick and easy. Made it to the room and it was ice cold which I very much appreciated because it was hot outside. The room was nice and clean with comfy beds and pillows. Water pressure was nice and bathroom was spacious. Hot breakfast with different options during my stay but honestly the only thing good was the waffle you make yourself and the breakfast potatoes. Overall great hotel and I will definitely stay here again!

The staff was great! The breakfast was good with lots of choices. Very clean and comfortable! The check-in was smooth and I can not say enough good about this place!! We loved it here and we would definitely recommend this place!

One room had issues getting into room. When asked front desk, response was, "you may have to left up on the handle first. Some rooms do this". Ok, we will make it work. Second room, wall cracked around air conditioning (doesn't affect stay, just interesting for price). Toilet paper holder broken, sink cracked and little misc notices through out room. Chose this hotel for the rating eventhough a little more expensive than others. Rethinking choice. Would stay again, but may try another location first.

The very first room we stayed in, the television would not work according to the printed instructions on paper, so we were moved to a room across the hall where we encountered an issue with ants. We reported it to the front desk and they cleaned the room. The staff was friendly, even though we encountered issues in both rooms they were accommodating.

Nice room

The bed was extremely comfortable! The immediate surrounding area wasn't particularly quiet or pretty. The hotel itself was great! It was very clean and new

The staff was very helpful and friendly. Clean room.

Very good room

Comfy bed Quiet Convenient to gas and store

The bathtub area needs some attention. Other than that all was good.

Checked in late and the young man took care of all needs.

Great night sleep, breakfast and staff.

Got bed bugs

Made the reservation through Travelocity at the last minute, as a back up plan. Purchased insurance in case I had to cancel. Once it was determined that we did not need to travel, and therefore did not need the ROOM. We tried to cancel the ROOM through the insurance and their requirements were ridiculous. It’s not a cancel any time insurance policy. Someone asked to die or get sick and then submit lots of paperwork. Sorry we didn’t have a chance to visit.

Tv did not work and rooms were grimy tiles in bathroom looked like they were never cleaned

We loved the Bed and the way the rooms are set up . We did have a sink that needed fixed . But no big deal. The thing we didnt like was a knock on our door at 8:45 am and 10:30 am from housekeeping. The whole reason we picked this place was the 12 pm checkout that was nice so why did they bother us. Kinda weird

It was good we were in and out, clean , comfortable

It was a nice hotel but it shared it’s parking lot with a gas station which was a little odd.

The air conditioning was not working properly. It don’t get very cold in the room. Upon booking, it states you could choose one day for unlimited beverages, but there was only water to choose from. Also, there was a very large dip in the floor of our room. Not sure why or how it was there, but was a tripping hazard.

Breakfast was generally good except the 2nd morning the gravy was so thinned out it was runny. Condition of the hotel and room were satisfactory.

Damaged ceilings in hallways bathroom had stuff on walls and baseboards near tub dirty found 3 bugs in room

Excellent service. Hotel is in same parking lot as gas station which was surprising.

Very helpful staff

This was a very very basic hotel and I do not believe it is up to standard. Staff was friendly, competent. The coffee was awful, breakfast merely OK, but the condition of the place showed it was dated and really needs updating.

The hotel is newly remodeled but there were still stains on the carpet and a decent amount of water damage on the ceiling in the shower. The shower curtain rod was also broken, leading to the shower curtain not fully closing and causing a mess every time I showered. The black out curtains were also broken and could not be fully closed. I would describe the hotel as "surface nice." Everything looks good as long as you don't try to actually use anything or really look closely at the details.

They were in the middle of painting hallways when we were there.