Holiday Inn Express I-26 & Us 29 At Westgate Mall by IHG

The facility is very clean!

Nice

The holiday inn express and suites is my go-to whenever I have a short overnight travel. The rooms were clean, the bed was comfy, and the breakfast was good!

Stay here for a volleyball tournament. It exceeded expectation. Great representation of IHG commitment to quality. Front desk staff and housekeeping were exemplary. Close to everything. I would stay here again.

Do not get the room beside the elevator!!! Sounds like a jet engine coming through the wall every time it ran.

Sausage and gravy is not what it use to be

Exceptional

Sausage and gravy is not what it use to be

Breakfast was awesome!

Superb

Breakfast bar was great. Plenty of seating to reduce stress. N/A

Breakfast bar was great. Plenty of seating to reduce stress. N/A

Breakfast was awesome!

Exceptional

Superb

Great location. Comfy beds. Good sleep.

Close to a lot of things Woman working the breakfast was extremely rude, pool was down and smelled awful when you got close to it to walk out, parking was terrible; they had a lot of workers with their trucks staying there and they took up 3-5 spots each. We stayed two nights and the first night we couldn’t find a spot to park at all and second day our key card for the room stopped working.

Close to a lot of things Woman working the breakfast was extremely rude, pool was down and smelled awful when you got close to it to walk out, parking was terrible; they had a lot of workers with their trucks staying there and they took up 3-5 spots each. We stayed two nights and the first night we couldn’t find a spot to park at all and second day our key card for the room stopped working.

Room was very clean and comfortable.

Excellent facility and staff

My second time staying at this hotel will stay here again in the future

The property was in a great location. We had 5 rooms and all of them were clean. The staff was friendly and helpful. Would definitely stay here again.

Great breakfast and room was extremely clean bed was extremely comfortable. I will definitely be staying again when I return to SC.

Pleasant

Exceptional

Bed and pillows super comfy Parking lot was dark, but did have the surveillance tower for safety.

Bed and pillows super comfy Parking lot was dark, but did have the surveillance tower for safety.

Staff was very polite. The grounds and hotel did not disappoint

Enjoy it

Enjoy it

Parking easy and breakfast OK

Super clean, comfy bed. The staff was nice and courteous.

Very clean, nice breakfast too.

Good hot & cold breakfast selections. Parking gave ready access to room & made luggage moving & transit in & out of hotel easy.

Staff was amazing

Exceptional

Exceptional

Exceptional

Exceeded expectations!!!

Exceptional

Everything was great

Breakfast was the usual hotel breakfast. Bed was comfortable. Room was clean. I was charged twice for the time because the staff “forgot” to tell the lady working when we checked in that we were preauthorized already. Still waiting on my refund the next week. When dealing with people’s money you can’t “forget”. I’m not a Dr so $286.17 is a lot of money. Let us in a hard spot.

Breakfast was the usual hotel breakfast. Bed was comfortable. Room was clean. I was charged twice for the time because the staff “forgot” to tell the lady working when we checked in that we were preauthorized already. Still waiting on my refund the next week. When dealing with people’s money you can’t “forget”. I’m not a Dr so $286.17 is a lot of money. Let us in a hard spot.

The rooms were super nice and the breakfast was on point!

Stayed for five days. Fastidious house keeping staff. Breakfast staff, (apologize, didn't ask her name), was VERY attentive to restocking food, cleaning up after spills, greeted by front desk staff as we entered or exited the building.

Clean room, decent breakfast.

Yes

Friendly staff, All was clean room and parking!

The gym was well equipped, the parking was easy. The staff was friendly. Our room was spotless.

Excellent stay the room and entire place clean and the breakfast was great. The pool was warm and clean and beds very comfortable. We were very happy with our stay and the staff was amazing

Noisy heating cooling

Exceptional

Very clean! Comfy bed!

Very clean! Comfy bed!

Was great

Typical holiday inn express. Clean, convenient but nothing special

The room way clean and everyone was really nice and good breakfast i love it

I did not eat breakfast, I slept in. The location is great and close to many stores, restaurants, and attractions. The elevator was acting a little funky lol, but that's the first time I've experienced that here.

The elevator was acting a little funky lol, but that's the first time I've experienced that here.

Great Hotel….Will definitely stay there again when in the area… staff was excellent..great coffee too!

Exceptional

Comfortable beds. Hotel staff was very friendly and accommodating. Daughter forgot her blanket and they even called to let us know so we could come back and get it!

The stay was just fine with the exception that our room was right by the elevators and the noise was heard all night. Other than that, the stay was good. We will stay there again but will request to be away from the elevators.

The stay was just fine with the exception that our room was right by the elevators and the noise was heard all night. Other than that, the stay was good. We will stay there again but will request to be away from the elevators.

There were people loud in hall but not after probably 12

There were people loud in hall but not after probably 12

Our stay here was amazing! Everything was top notch. The staff was very friendly and helpful and everything was very clean! We would stay here again!

Our stay here was amazing! Everything was top notch. The staff was very friendly and helpful and everything was very clean! We would stay here again!

Room nice! Breakfast lacking!

Room nice! Breakfast lacking!

Room was clean best breakfast except the food was like warm Only the breakfast being not hot enough

The breakfast sunday morning was not good. Pool cold.

Bed was great. Sheets were nice and pillows.

Bed was great. Sheets were nice and pillows.

The check in staff could be more professional and upbeat. The $150 hold from the hotel, I still have not gotten back which I don’t like.

All was good

All was good

Breakfast was good with variety of both hot and cold food

Clean room and easy check in and out

Clean room and easy check in and out

Clean room, helpful staff, and great breakfast

Clean room, helpful staff, and great breakfast

Clean room, polite staff, great breakfast.

Clean room, polite staff, great breakfast.

Nice room clean

Nice room clean

Prices were a little high for this time of the year

Area very clean choice was goog staff friendly food tasty

Only 1 elevator was serviceable

I really appreciate the staff and how nice of a place it is

Nothing

The room was spacious and perfect for our one night stay.

The room was spacious and perfect for our one night stay.

We loved taking advantage of the breakfast bar. We were visiting for a volleyball tournament and it was a great way for our player to fuel up before heading to the courts!

We loved taking advantage of the breakfast bar. We were visiting for a volleyball tournament and it was a great way for our player to fuel up before heading to the courts!

The room was very clean and the beds were comfortable. The pillows were also nice. They had firm and soft pillow options on the beds. We had a nice quiet stay. No issues and felt very safe there.

The room was very clean and the beds were comfortable. The pillows were also nice. They had firm and soft pillow options on the beds. We had a nice quiet stay. No issues and felt very safe there.

Room was excellent- clean. Breakfast was ok- wished for different meat to choose from

Room was excellent- clean. Breakfast was ok- wished for different meat to choose from

Nice and clean

Clean room very close to Westgate Mall.

Clean room very close to Westgate Mall.

Room was very clean. Great value for your money but the breakfast is not good.

Room was very clean. Great value for your money but the breakfast is not good.

The limited parking around the building was a little bit of a challenge.

The It was a 20 year old property that looked like it was new from the front entrance to the rooms and elevators. it was very comfortable and had a full breakfast. i liked everything

In a good location The front desk ladies gave me a very hard time checking in saying I didn’t pay when i was showing them the confirmation and pin one was rude to the booking man that was so kind on the phone and to me as well just very unsatisfying after a long day

Room was clean and the typical size room. However the safe was on the FLOOR. How are you suppose to get to it? Not cool!

Chlorine very noticeable in water. Not hotel issue, rather city. Suggested they reach out to city water department.

Very nice hotel

Very nice hotel

Perfect for me, I could not ask for anything else.

Perfect for me, I could not ask for anything else.

The room felt like home away from home.

The room felt like home away from home.

I didn't like that they didnt make up the bed everyday

I didn't like that they didnt make up the bed everyday

Breakfast was great, food was yummy and warm and so many options

Breakfast was great, food was yummy and warm and so many options

Our room was clean and king bed comfy. Shower was excellent with the handrails needed, plenty of space. We enjoyed the inside pool. However wished that there was a hot tub. Breakfast was very good with scrambled eggs, sausage, pancakes, oatmeal , variety of fruit, yogurt. Cofee, tea. Location worked for us as we were traveling through. There is a shopping mall nearby.

Our room was clean and king bed comfy. Shower was excellent with the handrails needed, plenty of space. We enjoyed the inside pool. However wished that there was a hot tub. Breakfast was very good with scrambled eggs, sausage, pancakes, oatmeal , variety of fruit, yogurt. Cofee, tea. Location worked for us as we were traveling through. There is a shopping mall nearby.

The staff was excellent. I will stay at this HI every time I visit Spartanburg.

The staff was excellent. I will stay at this HI every time I visit Spartanburg.

Very nice hotel in an excellent location. The rooms were very comfy, updated, and exceptionally clean. I was very pleased with the breakfast selection- they had pancakes, eggs, pork and turkey sausage, oatmeal, omelets, toast, bagels, cereal, yogurt, and a juice. Will keep this hotel on my favorites for our next visit. Check in was a breeze with pleasant ladies at the desk.

Very nice hotel in an excellent location. The rooms were very comfy, updated, and exceptionally clean. I was very pleased with the breakfast selection- they had pancakes, eggs, pork and turkey sausage, oatmeal, omelets, toast, bagels, cereal, yogurt, and a juice. Will keep this hotel on my favorites for our next visit. Check in was a breeze with pleasant ladies at the desk.

Room and hotel was nice. Breakfast was awful

Room and hotel was nice. Breakfast was awful

Xx

Xx

Helpful staff, clean

Helpful staff, clean

It was an overall great experience. Staff was nice and facility was clean

It was an overall great experience. Staff was nice and facility was clean

😊

😊

The bedroom was nice and clean

The bedroom was nice and clean

Was a very easy check in and out.

Was a very easy check in and out.

The hotel provided exceptional customer service, and the environment was notably tranquil and well-maintained.

The hotel provided exceptional customer service, and the environment was notably tranquil and well-maintained.

Nice quiet property. Parking was not the best and elevator was a little "iffy" at times but I would definitely stay again.

Nice quiet property. Parking was not the best and elevator was a little "iffy" at times but I would definitely stay again.

This hotel is at the edge of the Westgate Mall. Within walking distance, you have many shopping options, movie, theaters, fantastic restaurants, and all the quick service food you would ever want. It is a travelers paradise.

This hotel is at the edge of the Westgate Mall. Within walking distance, you have many shopping options, movie, theaters, fantastic restaurants, and all the quick service food you would ever want. It is a travelers paradise.

Very clean

Very clean

This is a good property by the Westgate Mall. Very easy to get in and out of. Thought it was clean and that everyone there was nice. Breakfast was OK, just your typical Holiday Inn express. Also very easy to get to.

This is a good property by the Westgate Mall. Very easy to get in and out of. Thought it was clean and that everyone there was nice. Breakfast was OK, just your typical Holiday Inn express. Also very easy to get to.

Property was extremely clean. Centrally located but tucked away from noise and traffic.

Property was extremely clean. Centrally located but tucked away from noise and traffic.

Nice property, clean and in good repair

Nice property, clean and in good repair

Room was clean and spacious. Breakfast was great. Building and grounds are well-kept. Would definitely recommend.

Room was clean and spacious. Breakfast was great. Building and grounds are well-kept. Would definitely recommend.

Very clean and quick and easy check in

Very clean and quick and easy check in

Hotel was very clean and staff very friendly

Hotel was very clean and staff very friendly

Relax

Relax

The breakfast eggs and sausage were poor

The breakfast eggs and sausage were poor

Great hotel I would stay there again

Great hotel I would stay there again

Great property. Would stay here again.

Great property. Would stay here again.

Perfect customer service and clean and quiet rooms!

Perfect customer service and clean and quiet rooms!

Very nice hotel with colorful and cheerful decor. Room was large and the bed was exceptionally comfortable. The shower was a walk in and was very large. Plenty of places to eat and very close to the hotel. I would recommend as well as stay there again.

Very nice hotel with colorful and cheerful decor. Room was large and the bed was exceptionally comfortable. The shower was a walk in and was very large. Plenty of places to eat and very close to the hotel. I would recommend as well as stay there again.

I was looking for a hotel with breakfast and an indoor pool that was close to Converse University. This was perfect!

I was looking for a hotel with breakfast and an indoor pool that was close to Converse University. This was perfect!

Stayed for one night. Comfortable and convenient stay for our big wedding group.

Stayed for one night. Comfortable and convenient stay for our big wedding group.

Rooms smell like feet.

Rooms smell like feet.

Would definitely stay again… no complaints..

Would definitely stay again… no complaints..

Awesome stay

Awesome stay

The staff was friendly. Property clean.

The staff was friendly. Property clean.

This property is an "older"

This property is an "older"

I liked everything checking in i had a problem with my booking and the safe made sure that they fix it and they was very polite and friendly..

I liked everything checking in i had a problem with my booking and the safe made sure that they fix it and they was very polite and friendly..

Enjoyed my stay

Enjoyed my stay

Staff was excellent- room clean - perfect stay

Staff was excellent- room clean - perfect stay

My stay was very pleasant except for two things - I had the room next to the ice machine, which I could hear making ice during the night. There was also no way to totally close the drapes - only sheers over the window itself, so the room stayed very bright during the night due to the security lights. Otherwise, the room was spacious and clean. All of the staff was very friendly and helpful and breakfast was enjoyable.

My stay was very pleasant except for two things - I had the room next to the ice machine, which I could hear making ice during the night. There was also no way to totally close the drapes - only sheers over the window itself, so the room stayed very bright during the night due to the security lights. Otherwise, the room was spacious and clean. All of the staff was very friendly and helpful and breakfast was enjoyable.

Great stay! Clean, and accommodating. Would stay again.

Great stay! Clean, and accommodating. Would stay again.

We were only there for a short time but the facilities were very good! Would have liked to have used the indoor pool!

We were only there for a short time but the facilities were very good! Would have liked to have used the indoor pool!

Nice modern hotel. Good breakfast, nice staff

Nice modern hotel. Good breakfast, nice staff

Excellent beds. Excellent breakfast. Very close to good restaurants

Excellent beds. Excellent breakfast. Very close to good restaurants

The hotel and staff were great. Only complaints are: four towels for three people. Two of the party members were female and use two towels each. The other issue is how noisy the room was or the guests. Not the hotel issue as much as clientele.

The hotel and staff were great. Only complaints are: four towels for three people. Two of the party members were female and use two towels each. The other issue is how noisy the room was or the guests. Not the hotel issue as much as clientele.

We were in town for a dance competition so I was traveling with 2 children. The staff were welcoming and just really friendly in general. The check-in was quick and easy and the room was perfect. They provided a bunch of breakfast options in the mornings we were there so there was something for each of us. It was a little tough with the parking but that was understandable with several big events going on in the area. We would definitely stay here again, especially for the price we paid versus the comfortable and safe stay we had.

We were in town for a dance competition so I was traveling with 2 children. The staff were welcoming and just really friendly in general. The check-in was quick and easy and the room was perfect. They provided a bunch of breakfast options in the mornings we were there so there was something for each of us. It was a little tough with the parking but that was understandable with several big events going on in the area. We would definitely stay here again, especially for the price we paid versus the comfortable and safe stay we had.

Great location!

Great location!

Comfortable beds, great shower

Comfortable beds, great shower

Nice amenities

Nice amenities

Friendly staff clean and comfortable rooms

Friendly staff clean and comfortable rooms

Hotel was clean. Staff was friendly and courteous. Only complaint was being in a room next to the exit door. Heard the door slam every time someone came in or out.

Hotel was clean. Staff was friendly and courteous. Only complaint was being in a room next to the exit door. Heard the door slam every time someone came in or out.

Hotel was clean. Easily accessible to surrounding areas. Hotel looked to be recently remodeled. Indoor pool looked clean and well kept.

Hotel was clean. Easily accessible to surrounding areas. Hotel looked to be recently remodeled. Indoor pool looked clean and well kept.

Great for a me and my family my todller adjusted very well lovely place!

Great for a me and my family my todller adjusted very well lovely place!

Front desk clerk was very nice and professional. Was allowed a late check out which was fabulous

Front desk clerk was very nice and professional. Was allowed a late check out which was fabulous

Clean and convenient. Great breakfast!

Clean and convenient. Great breakfast!

very clean

very clean

The motel/hotel was extremely fine. It's just a very, very, very busy traffic area. As I wasn't here for shopping, the very close mall did not get visited.

The motel/hotel was extremely fine. It's just a very, very, very busy traffic area. As I wasn't here for shopping, the very close mall did not get visited.

Clean and easy

Clean and easy

From the time me and my wife checked in it was a great experience. The management was great! The breakfast in the morning was good and fresh! Convenient to Westgate Mall. I would recommend this location to all my friends.

Comfortable beds, nice amenities. Loved the shower.

Great service. Large rooms, very clean and the bed was like sleeping on a cloud.

Very clean and nice.

It was great and comfortable for a quick 2 night stay!

Clean, friendly staff, clean gym (3 machines only) nice showers

Slamming of doors all night. Just terrible.

Nice location, convenient to where we wanted to go.

Nice

Everything

The room and hotel in general was exceptionally clean, everything looked updated. Nice hot breakfast and the staff was friendly.

Service! Excellent

Excellent staff and breakfast setup person.

Courteous staff

This place is super friendly and well maintained.

Recently renovated property beautiful and well planned. The staff is highly competent and friendly. Delicious breakfast. The pool is large enough to swim laps! Loved my stay.

The location wasn’t too far from my daughter school

It was very clean and nice.

Very clean. The area is close to shopping spots.

Very clean, Quite , Good beds. Great breakfast. Great staff.

Very clean, upgraded. Would definitely visit again.

Property has been renovated since my last stay a few years ago. The room was clean, cold air, fresh scent ready for us. The children spent hours in the pool and said the breakfast was exceptional. We enjoyed our stay. 10/10!

Great

Everything was great and the staff was great!

One of the cleanest hotels we have been in.

Hotel was clean and very comfortable!! Staff was polite. Breakfast was nice and I loved that they had soft and firm pillow options on the bed...nice touch! We had no issues while staying 2 nights.

Staff is great.

It was clean. Staff friendly and beds were comfortable

Lovely staff. Delicious breakfast with many options. Perfect location for all attractions nearby. Great price too.

Very clean and comfortable place to stay

Loved the cleanliness of the rooms, especially the carpet!

The staff was extremely nice. There is a nice Church in the Spartanburg area called Rose of Sharon! I love it.

Very relaxing

Employees were very nice and helpful. Room was clean and comfortable.

Breakfast was great. Staff was wonderful

The only issue we had was the food in the snack bar. The icecream had been melted and refroze. Coke was expired

Amazing peaceful and stress free weekend

The hotel staff came in our room and left the door unlocked and OPEN before we even checked out. We came back to our room to freshen up before we hit the road and found our room unlocked and the deadbolt open so the door couldn’t close. Very unsafe considering I told the staff we had not checked out and the front desk reassured me we were ok.

The property was clean & the staff was courteous.

The lady that was working the breakfast area this morning was absolutely wonderful with my hyperactive grandson. Showed him how to make pancakes and watched them with him.

I’ve stayed here four times now. Each time has been nice

The room itself was very clean and comfortable but the walls are paper thin and I could hear every word the people beside me and in the hallways were saying- it was uncomfortable how clearly you could hear people and I felt like I had no privacy. They have some construction going on and it was super noisy very early in the morning right beside my room! Maybe not put guest in a room that is right beside one under construction!

There is upgrade/remodeling work in progress. During weekdays, there will be some extra traffic in the halls and noise, and temp storage units in the parking lot. But I will certainly stay here again.

I didn’t like the fire alarm going off in the middle of the afternoon. I wasn’t feeling well and was sleeping and it scared the crap out of me!