Four Points by Sheraton Spartanburg

Loved this hotel when we checked in the gentleman Joe was so nice and pleasant will definitely be returning

Great stay

Very quiet and clean hotel, just seemed outdated in the rooms. Our bathroom door wouldn’t close so that was a bit awkward. Overall just fine 3/5.

Hotel was great we loved all the amenities we will be back

Shower paint peeling off. Needs attention.

This place was beautiful, very clean, felt very safe, I would definitely return here. The pool was perfectly warm, the staff was exceptionally nice. Breakfast isn't complementary but that was fine with me. Our room was so clean the shower was wonderful the water was so hot. If you need a place to stay choose here.

Nothing.

Very clean and luxurious It would have been nice if breakfast was included or if it wasn’t so expensive

I checked out after being there for 45 minutes. The room smelled and was dirty.

Best food in Spartanburg

Great location for what I was in town for. Walls were a bit thin, and the lack of windows to the outside was a little strange. Pillows were also way too thin.

Location , lots of people just allowed to loiter and hang outside you don't know if they belong to the hotel or what but did not feel super safe with several people just loitering in the parking lot near your car.

Staff is amazing! Restaurant is delicious and the rooms are very comfortable.

Property was very clean, rooms were very nice and clean.Staff were very accommodating and welcoming. Will definitely stay at this property in the future.

Very clean and neat staff very professional

We got in so late all the way from FL Friday night and Joe was so curious and inviting. We received a complimentary breakfast which was so nice! Property is nice and clean, just a little out dated. Staff is very friendly and rooms are spacious!

The check in and out time was awesome my baby was able to take a swim before the day

We stay there often and are never disappointed. Wonderful!

The staff were great. Friendly and even remembered my name. Our room was clean and spacious. I requested a handicap room because I have great difficulty walking. The room itself was great but it was on the 3rd floor at the very end of the hall. Which ment I had a long distance to walk. It was very hard to walk that distance each time we left or returned to the room.

This had to be one of the best hotels I’ve stayed in SC. The staff was very friendly, the room was extremely clean and smelled great. The heating and air conditioning worked great. I ate at the New Orleans theme restaurant that was there for dinner and lunch. The dinner was okay I had a risotto that wasn’t to my liking but they accompanied and I got their burger which was delicious. The breakfast was also good. I felt safe considering I was traveling alone and was only there from Sat-Mon. A great hotel.

Nice room with enough space for my family of five. Very clean and quiet. Will definitely stay again when in the area!!

Very nice hotel. Room was very clean and attractive. Gorgeous lobby! Would definitely stay here again.

Everything Nothing

It was great

I stay here often for work!

Clean and nice staff

Clean room nice staff

Staff was courteous. Room was clean.

Room was spacious and clean. Hotel was immaculate. Stayed here for a volleyball tournament. Hotel was tucked away in a safe area, there is a gas station and Cracker Barrel practically in the parking lot of the hotel which is super convenient. Heated pool was nice, would stay here again!

Great location close to the interstate and near safe businesses. Hotel was absolutely gorgeous. Staff was very nice and friendly. My room was absolutely perfect. The bed was very comfortable. It was very quiet at night and the staff in the morning were also very sweet. Great parking. There was absolutely nothing I didn’t like

Clean, quiet, friendly staff. The only complaint I had was the breakfast. The eggs had egg shells in them and the bacon was like chewing rubber.

We paid for breakfast and it wasn’t available to us, request a refund! They said Expedia had to do it.

Rooms are clean Employees learn who you are and treat you like fam

Our room 241 was very nice. The beds are always comfortable. The bathroom in this room was in good repair unlike several other rooms we stayed in. There is not enough lighting in morning. We had 3 females in our room & we had to be ready by 7:00 am & it was very difficult to use the full length mirror bc of poor lighting. It would also be nice to have a shelf in the bathroom so we could place the items we need for our shower in there, rather than cluttering up the sinks for everyone.

The cleaning lady was talking about me to other workers sayn I had been there for 3 nights and never let her clean my room I heard her as I was walking out my room and told her she had been in my room I had it on my camera where she had been snoopy around in my room wh I le I was gone and I told her I had 3 towels and had 3 night that's sounds rite to me so why did she need me to let her in my room so bad that she got mad enough to talk about me to other ppl and they still hasn't put my money back on my card for I guess I to for collateral but I did nothing g but sleep in my room never anything else I need my money bad si gle dad

Beautiful architectural design. Bed very clean and well made. Kinda tired and boring. Needs more decor. Need to update electrical outlets and add some charging outlets. Ice machine not working. Rug dirty. Bathtub floor hazardously slick for shower.

The rooms were clean and very well maintained

This was our first time staying at this hotel. The staff was friendly but our room had some major issues- the toilet clogged and the shower floor was flooded because the drain was installed on the higher point versus the lower point. Thankfully, we only stayed there one night or else I would have needed to request a new room because showering in a small pool of water is unacceptable. I will say the room was clean and the bed was very comfortable! Overall, I might stay here again but I would ensure my room was one of the quality constructed ones.

VERY NICE AND CLEAN!! REALLY FRIENDLY STAFF

It was a great hotel so clean staff were very friendly and helpful would give it 5 stars

I got my room serviced 1 time when my daughter in law took trash from the room, to the lobby to ask about where to dispose of it I was disappointed that they dint offer to take it but proceeded to tell her where the big trash bin was,

Great stay

Friendly staff, clean rooms, excellent food!

Very clean and quiet.

The room was clean and staff was nice but the breakfast was not free as suggested above on the survey. I was charged for my breakfast.

Very nice hotel

Perhaps a night light in the bathroom.

Heater working is not well. The night feel is cold on room.

clean, spacious, awesome restaurant no microwave

I enjoyed my stay at the hotel

Clean, spacious, and restaurant on site is delicious

The room was very nice and the staff was very professional

Yes. Nobt

Very nice interior, convenient location, and quiet.

Very clean room and hotel in general. Lovely stay - we were very thankful to stop on our trip and spend the night in a safe place. Excellent staff at check in. His name tag said his name was “Gift” and he certainly was a gift to us!

Clean, comfortable bed and room

Location

Beautiful hotel with a great gym! We stayed with our 3 children and it was very safe/clean. Would definitely stay again!

Great staff great food comfort

Spacious clean room. Restaurant and bar on site with good food. Nice staff. Convenient location. No coffee (except for early morning) and no tv channel guide in room were a bit disappointing.

No house keeping came during the whole stay , had a football team there so everyone else was irrelevant.

What a beautiful place. Staff were exceptional and restaurant was delicious. Loved the bar in the middle of the lobby.

Beautiful property- love all of the vignettes!!

Very

Luxurious room and atmosphere really clean rooms.

People are fantastic. Hotels is clean and comfortable.

Nothing

💙

A lady from housekeeping opened the door at 10am, without knocking, I was dressing and disturbed by the intrusion

Very nice property in the rooms are great as a business traveler this is one of my favorite hotels

A

I chose to stay here because it sponsored the NPC bodybuilding show I was attending. The hotel when entering is gorgeous! However; my room was subpar. It looked like the cleaning staff rushed to get it ready. It was clean enough though, just missing trash bags in the cans. But the bed was VERY comfortable! For the amount of money that I paid for this room, I would have expected to have a microwave in it, but there was none. The coffee maker was dirty so I had to go downstairs to get coffee. I didn’t have any of the breakfast, but the dinner the night before was magnificent! The bar, I rate an A+, the staff was super friendly and the drinks that were made at the bar were excellent as well. That was probably the highlight of this hotel for me. Even though I was just there for two nights I still would have expected my room to be cleaned ir at least receive clean towels, but that didn’t happen. No one came to my room while I was gone all day. I would still rate this hotel and eight out of 10.

The staff were all professional and friendly. The food was excellent, as was the bar. If I am back in Spartanburg, I will stay here again! I recommend it!

Loved the bar

This hotel is absolutely beautiful and I loved everything about it except the air conditioning. It was a little warm in the rooms which made it uncomfortable to sleep

Property was nice and convenient, staff was very accommodating. I will be staying at the Sheraton hotel in the future. Very nice!

My sheets had not been changed in room 534 we discovered it at midnight, so we took a blanket out of closet to lay on top of sheets we pulled back the covers and it was all wrinkled with some hair at the foot of bed

The property was clean the staff was friendly and helpful

Good

My go-to spot!

beautiful room, quiet even though there was noise outside, safe and convenient location. Excellent breakfast. Take the prepay option when booking! Way more economical that menu price.

Room not cleaned for 2 night stay. Window stuck open with no crank. Maintenance came and got it closed.

👍

Excellent hotel. We stayed on the 4th floor and the room was a little warm but the staff was amazing and very accommodating! Will definitely stay again

I had a very pleasant stay (one night on my way to New Orleans) and would highly recommend this hotel for anyone looking for temporary accommodations in the Spartanburg area. I would certainly stay here again. The only downside of this hotel is the relatively obscure location, but some may consider that a plus.

Spacious rooms, very clean, on sight bar, within walking distance of Cracker Barrel, pleasant staff. Good lighting in the parking lot.

Beautiful hotel. Very clean and friendly people. Bar is a little pricey.

My family of 6 stayed at this hotel on our way to South Carolina. It was pretty, safe, and clean! We have been searching for a good hotel to stay at halfway and this has become it. The rooms look brand new and some even half a balcony that overlook the hotel. They have large rooms which accommodated us great. Not to mention if you are looking for a good cocktail in the evening the bar looks very nice with a bunch of TVs!

Great hotel.

Great location. Quiet and secluded.

S

Staff was very helpful. My husband and I really enjoyed our stay.

Shjejsjebbebenssnns

We have stayed several times for volleyball tournaments. The lobby is so pretty and nice for having a drink while socializing. Rooms are quiet and clean. The restaurant has great food! We usually order and eat in the lobby. Highly recommend.

The staff is amazing! Rooms are spacious and decorated nicely! Dining options were reasonably priced. 10 or of 10 definitely recommend!!!

Nice area easy access to interstate

Great breakfast !

Wonderful staff and service . I loved the ease of checking in and the late check out perk .

Disappointing. No relaxing furniture, no bath tub and surprisingly poor shower head.

Amazing hotel. Very clean. Safe area.

Very clean and comfortable We will definitely stay here again.!’

The atrium is way too cold in the winter! It needs a real fireplace or heat of some kind. The staff were great and also pleasant even when i got to the dining room just before closing. Thank you!

Very nice and clean hotel

Our room was so hot and uncomfortable. We spoke to the front desk 5 times and each time they were so rude and acted like this was normal and we just had to deal with it. I will never stay here again

Check in was smooth and very quick and staff were very friendly

I enjoyed my stay.

This property seems to be fairly new. Parking is ample, well lit and clean. Lobby is expansive with easy access to the restaurant and pool. Front desk staff was pleasant and helpful in handling my room request. The room was clean, well stocked and I just can’t say enough about the comfort of the beds and bedding. Having stayed at other Four Points locations before this one delivers in every aspect.

This property was in near immaculate condition, with plenty of friendly staff. Courteous. Attentive. Smelled and looked very clean in the lobby and common areas, including corridors and in the rooms. As a regular traveler, I was very impressed by all of this. Whomever is managing this property is clearly doing a fabulous job and paying attention to detail, as are the staff members!

Beautiful Property

We reserved a suite as a family of 5 (room 350). We had 3 towels. The shower layout is poor as you get wet trying to turn it on. We checked in late with the gentleman giving no guidance on amenities or how to get to our room. We did not feel very welcomed. Morning shift was much more friendly.

Not worth the price

Best stay

An overnight on the road. But the perfect location and just off the highway. Restaurant and bar so we did not have to leave the premises. Friendly staff and customers. Just one thing and this is personal preference—a split bathroom with sink in the room separate from shower and toilet. And why don’t hotels realize that light is not a bad thing.

The room was nice but the bed was hard and uncomfortable. I forgot to request for my room to be on the top floor so we had to constantly listen to kids running during the night. The lady at the bar was rude and unprofessional so my husband and I passed up on getting a drink. Very clean room and bathroom. The young lady that checked us in and out was pleasant.

Amazing service, comfortable rooms, and amazing on-site amenities. Staff were highly accommodating and friendly, approachable to high-anxiety travelers like myself.

No breakfast bar

Excellent hotel

Amazing location.....will definitely return

Gift was friendly and welcoming upon check in. Michael was amazing. Great service and conversation. Food was terrific. We will definitely be back.

We loved the restaurant and all the staff were great . The shower had no pressure. The bar and restaurant open at 5 pm .

Pleanty of space for 6 people.

Great stay! Would definitely stay again.

Very great staff

The staff is very friendly especially the bar/restaurant staff! I recommend stopping by the bar for dinner, very good and unique southern cuisine. Hotel is in good condition and well maintained. Complimentary coffee in the lobby is a nice perk.

I would appreciate a room where no animals have stayed. I’m allergic to dander. The staff was very kind to relocate us, it still had breathing problems through the night.

Great experience! Enjoyed our stay and the staff was amazing. We booked our room last minute and they were accommodating and pleasant.

Great property, very clean and optics

Great !

Very nice hotel.

Close to airport

The property is in a very impeccable condition. Good sized rooms and very well equipped gym.

The room was nice. The food was great.

Great property with wonderful amenities and location. The staff was very attentive to our/ guests needs and especially comfort. I will be booking another stay in the very near future.

Great hotel and location. The staff is very attentive to the guests needs and comfort. I will be staying at the property again in the future.

I did not receive keys my first night, they SHOULD PAUL the Gm should be reaching out to you do to the fact that we had to be escorted from room to car room to car room to any other place in the hotel because they couldn’t issue keys orb the first night nor did they have WIFI available. Which also means we didn’t have pool access. A full refund of the first NIGHT SHOULD be being reimbersed as I specified to Niema the desk clerk and an adjustment should be sent to affirm. Other than that the hotel is isolated the pool is small, the gym is AMAZING best gym I have ever been to to in any hotel. Rooms are dated you can tell they have been making renovations but it’s a lot of touch up stuff, no MICROWAVE in any rooms just every other floor. Bar is very noticeable and nice except it opens at 5pm🙄 and closes at 11pm again 12 -15 from anything fun which closes early as well. Lucky I am from the area have a lot of family but depending on SOMEONES personal hotel experiences (what you have been accustomed too) I would just stay at the MARRIOT near Westgate Mall first. No crime great amenities 2 REAL restaurants and in the middle of things to do

Excellent ❤️

This hotel is not worth the price, nice indoor pool and the hotel is clean, however for the 4 night stay my room was not cleaned. I payed for my hotel in full upon arrival and still had to pay an additional $237 for security deposit. In addition to that I had to wait two hours for clean towels, and toilet paper since no one cleaned my room. My entire stay I emptied my own trash at the end of the hall near the ice machine. I would never stay here again. There is a new residence in by the Westgate mall, much better choice

Very nice stay

Hands down this was the best hotel we've stayed in to date. We deliver service dogs from Winnipeg, Manitoba, Canada to Ponte Vedra Beach, Florida. We've never stayed in a Four Points Sheraton because they are usually too expensive. This night most other places were sold out and the hotel price was very reasonable. I wish we could stay at these all the time!

I loved how clean and spacious the room was. Very beautiful property.

This was one of the best hotels my wife and I stayed at. Beautiful hotel in and out. Very reasonable nightly price, accomodations were outstanding from the private room with additional living room with big screen TV to a very comfortable bed and pillows and a large clean bathroom with all toiletries and soft large towels. It also has a work station. We stayed 1 night on our way to Hilton Head south Carolina. A must stay !!!

How quiet and comfortable it is

For that reason i rate this hotel 5 ⭐ for safety and privacy 🔏.Best rates for quality that you vant get in other hotels in this area. I will be visiting again soon. Highly recommend it before spending money anywhere else.

The hotel is great! but when we went to eat breakfast there was only 2 people working and there was a lot of customers so we had to end up leaving not staff members fault.

Great hotel - wish we could have stayed longer. Love the room and bar/food!

Clean nice and quiet

The balcony

The pillows are heaven. Nice bar area. Huge open atrium. Top notch breakfast. I just wish we could have stayed longer.

Bar in lobby, restaurant on facility, this place is luxury!

Very clean room

Front desk and staff extremely nice and helpful.

I love everything about being there

Everything

Best hotel in Spartanburg hands down

Clean rooms

The room was clean and spacious it easily fit six adults. The restaurant, conveniently located downstairs had the best burger and fries I’ve ever had my family had the ribs collard greens, mac & cheese. Food was great service even better.

The service was excellent. The room was very spacious, stylish and immaculate. Convenient to downtown. It’s the best place to stay while in Spartanburg! Excellent rates as well.

There is no laundry room

Very beautiful and clean

A woman checked in before myself and the clerk sent her to her room 2 times before finally on the 3rd time she sent an employee to fix the problem. AC unit was not functional because no maintenance has been down on the unit in months. You can tell this from the filter that was completely covered in dirt. I shouldn't have to call anybody to fix something. This stuff should already be done and fixed. I have video of how awful the shower pressure was during the visit