WoodSpring Suites Reno Sparks

Noisy

Nice place, but no kleenex or paper towels in kitchen

Room was clean

The rooms are clean and quiet, and the staff is always really great

The property was in a very questionable area and my covtraveller was approached by a prostitute. The room smelled terribly like smoke. Will not stay again.

The second thing was when I went into the room I found a toilet with a huge hunk of hair in it. I guess that's not technical bad, but it's pretty disgusting. The furniture was neither "nice" nor particularly in good shape, particularly the vinyl chair, which was the only place to sit in the room other than the bed. The stove top looked like someone had spilled something on it a number of years ago and then cooked it on, over and over. The cheap plastic cup had a plastic wrapper that had been perforated about 8 times. Not exactly sanitary. Unless you really need to save a little money, spend an extra $25-50 and enjoy a "real" Marriott Suties.

They don’t clean your room every day. Which sucks when you need sheets changed or floor vacuumed ect. Other than that it’s very nice

Great place compared to other similar hotels. Made for people with longer stays for work, not a high frills place but is clean and everything works. I would stay again.

M

The refrigerator, microwave and stove were excellent and worked well. The lower score was that the listing mentioned coffee in the lobby which was not the case. Just would have been helpful to know. Gym had no free weights. The nautilus machine was find and worked well but one set of free weights are typical for a small hotel gym.

I like the kitchen

I was skeptical on staying here with my family for the weekend but for the price we booked. The rates for other hotels were outrageous for volleyball tournament. The room was clean, beds weren't too bad as didn't wake up with a sore back. Did not experience any loud noise as other reviews did. Not alot of amenities but there are fast food restaurant and gas station in walking distance. Overall it was worth it!

There was nothing in the kitchen, no coffee maker of any kind, and no hair dryer. I would at least expect a coffee maker and a hairdryer. The beds were very comfortable and the room was clean, but TV was too small for the room and was hard to see from the beds. I really wanted to love this place so we could come back again and again, but I need to think about it.

Room was clean, they had washer and dryers on site. Which was needed for our stay cuz we were there for a 3 day wrestling tournament and needed to wash all the gross clothes. The staff was very nice and helpful. We really enjoyed it. Its one exit off the freeway from lots of food and shopping options. We will definitely come back next year.

Room was ice cold when we entered due to air conditioner being full blast on the lowest setting on a already cold day in April, we were charged for extra for 2 beds when we only needed 1, front desk said they charge per bed…. Never been charged that way at any place we've ever stayed, we travel a lot and stay in Reno often….. the beds were more fold out cots. this is a newer hotel property in the area and it’s set up more like newer low income project apartments….. don’t plan to stay here again

I will definitely stay again in this place

I was unable to get a refund on my room because I didn’t have a credit card I lost $93. I will never book WoodSpring ever again.

Filthy stunk of fried chicken and pine-Sol…. Everything was sticky. Oh and never mind the drugged up and drunk men walking around.

I really enjoyed my stay , was able to get the rest I needed

Rude check in person

I was blown away with the room! Had a full fridge , stove, microwave and shelf’s as well. Friendly staff great location pet friendly and all around was excellent! The only thing is they are always booked.

Excellent clean room

Clean room never had room cleaned in 7 days check in lady was friendly

Clean room never had room cleaned in 7 days check in lady was friendly

Clean room, good facilities

Clean room, good facilities

Good location and clean rooms. However, the set up of the shower creates way too much water that goes out all over the place making it a mess.. comes with somewhat of a kitchen with a larger refrigerator and stove top with exhaust fan, which is nice however, they need to change the beds which are pretty important. The springs are popping out of those things.

Good location and clean rooms. However, the set up of the shower creates way too much water that goes out all over the place making it a mess.. comes with somewhat of a kitchen with a larger refrigerator and stove top with exhaust fan, which is nice however, they need to change the beds which are pretty important. The springs are popping out of those things.

Staff was nice but the smell of what everyone was cooking made it hard to be there for long

Staff was nice but the smell of what everyone was cooking made it hard to be there for long

Our freezer didn’t freeze food no matter how high we turned it. There were absolutely no dishes in the kitchen so pretty hard to use it and that was the whole reason we chose to stay there. The noise from pets was terrible. One day started barking and whining at 4:30am and was still at it when we left at 7:30. Not even a front desk staffed to do anything about it. Also multiple dogs barking in hallway. Would not stay again

Our freezer didn’t freeze food no matter how high we turned it. There were absolutely no dishes in the kitchen so pretty hard to use it and that was the whole reason we chose to stay there. The noise from pets was terrible. One day started barking and whining at 4:30am and was still at it when we left at 7:30. Not even a front desk staffed to do anything about it. Also multiple dogs barking in hallway. Would not stay again

Front desk lady in the morning shift is not polite and kind of rude on every answer to my questions. The facility is good !

Front desk lady in the morning shift is not polite and kind of rude on every answer to my questions. The facility is good !

The elevator damaged for almost a week.

The elevator damaged for almost a week.

Other beef was the broken luovered blinds that lack privacy from passerby’s and let headlights shine into the room. Bed and pillows were 2-star hotel-ish while bathroom and kitchen area were 4-star hotel-ish. Always check the WiFi…unless you book a non-refundable room then yer stuck.

Other beef was the broken luovered blinds that lack privacy from passerby’s and let headlights shine into the room. Bed and pillows were 2-star hotel-ish while bathroom and kitchen area were 4-star hotel-ish. Always check the WiFi…unless you book a non-refundable room then yer stuck.

Conveniently located

Conveniently located

Room was dirty. Staff was very kind and helpful, but wouldn’t stay here again.

Room was dirty. Staff was very kind and helpful, but wouldn’t stay here again.

The hallway and room had a funky smell. I was a no frills place to rest my head. It worked, but nothing to write home about good or bad. Staff was friendly.

The hallway and room had a funky smell. I was a no frills place to rest my head. It worked, but nothing to write home about good or bad. Staff was friendly.

The kitchen in the room was great! No coffee maker or hair dryer fyi. Will definitely stay there again

The kitchen in the room was great! No coffee maker or hair dryer fyi. Will definitely stay there again

No issues

No issues

Staff very polite. Room clean. Walls terribly thin. Doors slammed all night long. Wall actually shook when person in next room went in and out a dozen times during the night, letting the door slam every time. Lack of respect by that person.

Staff very polite. Room clean. Walls terribly thin. Doors slammed all night long. Wall actually shook when person in next room went in and out a dozen times during the night, letting the door slam every time. Lack of respect by that person.

Clean room, but a little beat up.

Clean room, but a little beat up.

Doors slam all night long, air conditioner sounds like a jet, you can hear neighboring guests through the walls and the snoring kept me up all night, guests upstairs sounded like they were moving furniture all hours of the night.

Doors slam all night long, air conditioner sounds like a jet, you can hear neighboring guests through the walls and the snoring kept me up all night, guests upstairs sounded like they were moving furniture all hours of the night.

I liked the measure of security the facility took in order to maintain safety and privacy for their guests. I also liked the layout of the units. The cleaning staff use entirely to much synthetic cleaner/air freshener. It was 40 degrees in the night and 60 degrees during the day. I had to open the window up to avoid getting sick. I think this practice is in use in order to mask the underlying pet smell that is very present in all common areas beyond the lobby. I would stay again. Just wipe and air things down. Woke up with a sore throat, swelling, puffiness, and a runny nose from overuse of chemicals/sanitizers.

I liked the measure of security the facility took in order to maintain safety and privacy for their guests. I also liked the layout of the units. The cleaning staff use entirely to much synthetic cleaner/air freshener. It was 40 degrees in the night and 60 degrees during the day. I had to open the window up to avoid getting sick. I think this practice is in use in order to mask the underlying pet smell that is very present in all common areas beyond the lobby. I would stay again. Just wipe and air things down. Woke up with a sore throat, swelling, puffiness, and a runny nose from overuse of chemicals/sanitizers.

This hotel is set up for extended stay guests. There was no in room coffee nor coffee available in the office area. When we tried to access internet service there was no option for overnight stays. Probably great for extended but would not recommend for overnight stay.

This hotel is set up for extended stay guests. There was no in room coffee nor coffee available in the office area. When we tried to access internet service there was no option for overnight stays. Probably great for extended but would not recommend for overnight stay.

False advertisement

False advertisement

It works for people needed basic accommodations without a lot of frills.

It works for people needed basic accommodations without a lot of frills.

Not bad for the money

Not bad for the money

Excellent staff, nice room. Had a coffeemaker in room. Free breakfast.

Excellent staff, nice room. Had a coffeemaker in room. Free breakfast.

Very minimalistic with no amenities, but wall cared for and attentive staff. I will stay again!

Very minimalistic with no amenities, but wall cared for and attentive staff. I will stay again!

I really want to give this property one star as the rooms are so chemically cleaned that I ended up having to put my own sheets on the bed in order to sleep at all and I still got chemical redness on my skin from chemical exposure. I am certain that they spray the rooms, everything in the rooms with a heavy cleaning chemical. It's way too much. I won't stay here again.

I really want to give this property one star as the rooms are so chemically cleaned that I ended up having to put my own sheets on the bed in order to sleep at all and I still got chemical redness on my skin from chemical exposure. I am certain that they spray the rooms, everything in the rooms with a heavy cleaning chemical. It's way too much. I won't stay here again.

Only one chair for a room that would accommodate 4 people. Limited towels

Only one chair for a room that would accommodate 4 people. Limited towels

Simple room but clean and well maintained. It was noisy but I was near an exit door that slammed all night.

Simple room but clean and well maintained. It was noisy but I was near an exit door that slammed all night.

This is an extended stay property so remember to bring soap ,shampoo and anything else you might need.If you need a Hair dryer or ironing board,or coffee Maker for you'll need to bring it

This is an extended stay property so remember to bring soap ,shampoo and anything else you might need.If you need a Hair dryer or ironing board,or coffee Maker for you'll need to bring it

Staff is extremely helpful and friendly. Property is clean and has all you need laundry facility, gym, fast food with in walking distance, gas station next door. Really nice place will be staying here again.

Staff is extremely helpful and friendly. Property is clean and has all you need laundry facility, gym, fast food with in walking distance, gas station next door. Really nice place will be staying here again.

Must have been using some air freshner or cleaner in the AC unit because the strong smell dissipated when I turned it off for the night and resumed when I turned it back on in the morning. Too strong a scent to leave running through the night almost giving me a headache.

Must have been using some air freshner or cleaner in the AC unit because the strong smell dissipated when I turned it off for the night and resumed when I turned it back on in the morning. Too strong a scent to leave running through the night almost giving me a headache.

Everything was fine.

Everything was fine.

Clean and friendly

Clean and friendly

Never stay there

Never stay there

Manager is slimy. They will keep your pet deposit no matter what. That’s a fee, not a deposit, and it is in addition to the per night pet fee. Carpet looks like it was used in a horror movie. Overheard discussion about putting a dog down because it barked. Avoid this place!

Manager is slimy. They will keep your pet deposit no matter what. That’s a fee, not a deposit, and it is in addition to the per night pet fee. Carpet looks like it was used in a horror movie. Overheard discussion about putting a dog down because it barked. Avoid this place!

Advertised as pet friendly, rejected when I showed up. No refund

Advertised as pet friendly, rejected when I showed up. No refund

A great property with a convenient location to Interstate 80 and local services.

A great property with a convenient location to Interstate 80 and local services.

Place suited us well, We were in town for hot august night, Called a couple of months ahead of time and was told there would be parking for our trailer, Turns out most people staying at the hotel are still figuring out how to park, Not to mention the multiple motorcycles taking up spots that are car could of used, I ended up taking my trailer to a lot that costs me $405 dollars and had to park my truck out on the road heading in, But all in all, it was a good place

Place suited us well, We were in town for hot august night, Called a couple of months ahead of time and was told there would be parking for our trailer, Turns out most people staying at the hotel are still figuring out how to park, Not to mention the multiple motorcycles taking up spots that are car could of used, I ended up taking my trailer to a lot that costs me $405 dollars and had to park my truck out on the road heading in, But all in all, it was a good place

Extended stay hotel with NO coffee maker, dishes, pots or pans. No cups. Spring mattress was terrible

Extended stay hotel with NO coffee maker, dishes, pots or pans. No cups. Spring mattress was terrible

Overall I enjoy the stay there..affordable, easy access to freeway, places to eat at nearby, and pleasant view. Only discomfort toilet to low, trash can in kitchen was stink, would have been nice to get nice greeting at front desk.

Overall I enjoy the stay there..affordable, easy access to freeway, places to eat at nearby, and pleasant view. Only discomfort toilet to low, trash can in kitchen was stink, would have been nice to get nice greeting at front desk.

I liked that it had a full refrigerator. Parking was difficult to find.

I liked that it had a full refrigerator. Parking was difficult to find.

No morning coffee or breakfast for what i paid

No morning coffee or breakfast for what i paid

Thanks

Thanks

There was nothing to like this place is dirty and would not recommend staying there

There was nothing to like this place is dirty and would not recommend staying there

So expensive for a cheap bed, threadbare sheets and comforter, rock hard pillows at the end of their use, no curtains and bright lights outside all night. Loud slamming doors and no coffee or breakfast service. $260 for the night. I’ll stay somewhere nicer next time

So expensive for a cheap bed, threadbare sheets and comforter, rock hard pillows at the end of their use, no curtains and bright lights outside all night. Loud slamming doors and no coffee or breakfast service. $260 for the night. I’ll stay somewhere nicer next time

Great place to stay if ur just in for staying its close to everything and you dont have to worry about hidden resort fees i will definitely stay here from now on.

Great place to stay if ur just in for staying its close to everything and you dont have to worry about hidden resort fees i will definitely stay here from now on.

This is a good example of you get what you pay for. This is a low budget property. The room seemed clean, which is expected. The registration process was odd as you had to sign, in 5 to 7 places, a document that outlined all the expectations of the property (which included things like taking out your own trash if you had what they considered to be excessive amounts of trash). My room was probably the worst room they have in that it was located on the ground floor & near to the exit/entrance from the parking lot, which means that it was getting opened & slammed shut all the time & at all hours. Additionally the blinds in my room were broken & could not be lowered all the way to the sill (so you could see into the room from outside). The front desk is only open between 3 pm and 11 pm, which is when people can check in - I suspect this is a cost cutting/savings strategy. Totally a budget property and okay if you need a place to just crash for a night.

This is a good example of you get what you pay for. This is a low budget property. The room seemed clean, which is expected. The registration process was odd as you had to sign, in 5 to 7 places, a document that outlined all the expectations of the property (which included things like taking out your own trash if you had what they considered to be excessive amounts of trash). My room was probably the worst room they have in that it was located on the ground floor & near to the exit/entrance from the parking lot, which means that it was getting opened & slammed shut all the time & at all hours. Additionally the blinds in my room were broken & could not be lowered all the way to the sill (so you could see into the room from outside). The front desk is only open between 3 pm and 11 pm, which is when people can check in - I suspect this is a cost cutting/savings strategy. Totally a budget property and okay if you need a place to just crash for a night.

Clean and safe was very pleasant, easy check in and out.

Clean and safe was very pleasant, easy check in and out.

Hostess was not friendly. No amenities. No coffee or breakfast. No extra linen. No night service. Noisy.

Hostess was not friendly. No amenities. No coffee or breakfast. No extra linen. No night service. Noisy.

Didn’t have everything that I was told it would

Didn’t have everything that I was told it would

The hallway carpet was very dirty, and the dog smell was everywhere. We were here a week ago, and the previous stay was a little dirty, but not like the one I had this time.

The hallway carpet was very dirty, and the dog smell was everywhere. We were here a week ago, and the previous stay was a little dirty, but not like the one I had this time.

overall bad experience

overall bad experience

The rooms was unclean as it had cat hair all over the room. As I am allergic to acts. I slept terrible nose running sounding like I had a cold. Then the bed had a long black hair in it. The bed was as hard as a rock. Hard to sleep on a rock and nose running and coughing all night. It seemed to be kept up as everything was working. I don’t think I will ever stay there again.

The rooms was unclean as it had cat hair all over the room. As I am allergic to acts. I slept terrible nose running sounding like I had a cold. Then the bed had a long black hair in it. The bed was as hard as a rock. Hard to sleep on a rock and nose running and coughing all night. It seemed to be kept up as everything was working. I don’t think I will ever stay there again.

Great overall experience.

Great overall experience.

NA

NA

Clean. Easy access to freeway.

Clean. Easy access to freeway.

No towels available until after 4pm (until 8pm) Strange. Made it difficult for us since we were out playing a baseball tournament all afternoon/evening.

No towels available until after 4pm (until 8pm) Strange. Made it difficult for us since we were out playing a baseball tournament all afternoon/evening.

Easy, clean, affordable and friendly staff

Easy, clean, affordable and friendly staff

Mattress pad was dirty, the cleaning staff put so much floor cleaner. The floor was sticky, and the smell was so overwhelming that it was hard to sleep or comfortably in the room.

Mattress pad was dirty, the cleaning staff put so much floor cleaner. The floor was sticky, and the smell was so overwhelming that it was hard to sleep or comfortably in the room.

Great check in and speedy service. FYI this is an Extended Stay Facility no amenities.

Great check in and speedy service. FYI this is an Extended Stay Facility no amenities.

I arrived with my senior dog and expected to pay the $10 fee. Then they said there was also a $50 nonrefundable fee. I had searched specific hotels for fees and said so. They ended up waiving it for the night. This place is more of a long term hotel. Take your own trash out. Dog poop is everywhere on the grounds. Parties kept other guests up. I had a slamming exit door that they said they could do nothing about. Want sleep? Don't stay here. I parked carefully and someone came in overnight and parked crooked. I had to crawl through my passenger side to leave in the morning. See the pictures. Front desk says this happens often. I highly do not recommend this place. I took pics of any previous damage so I don't get blamed. The owner needs to take responsibility and clean this place up. As I was leaving, an older gentleman came up to me to ask me what I thought. He was very disappointed and plans on moving. Pretty sad. I would not even advertise this place.

I arrived with my senior dog and expected to pay the $10 fee. Then they said there was also a $50 nonrefundable fee. I had searched specific hotels for fees and said so. They ended up waiving it for the night. This place is more of a long term hotel. Take your own trash out. Dog poop is everywhere on the grounds. Parties kept other guests up. I had a slamming exit door that they said they could do nothing about. Want sleep? Don't stay here. I parked carefully and someone came in overnight and parked crooked. I had to crawl through my passenger side to leave in the morning. See the pictures. Front desk says this happens often. I highly do not recommend this place. I took pics of any previous damage so I don't get blamed. The owner needs to take responsibility and clean this place up. As I was leaving, an older gentleman came up to me to ask me what I thought. He was very disappointed and plans on moving. Pretty sad. I would not even advertise this place.

The property doesn’t have an ice machine or coffee makers and no Kleenex in the rooms! Very basic rooms

The property doesn’t have an ice machine or coffee makers and no Kleenex in the rooms! Very basic rooms

Hotel was clean, room had full refrigerater, top range and microwave.

Hotel was clean, room had full refrigerater, top range and microwave.

Was perfect for what we needed (a quick place to stop overnight). Staff was very friendly, hotel was clean and nice!

Was perfect for what we needed (a quick place to stop overnight). Staff was very friendly, hotel was clean and nice!

Clean and quiet

Clean and quiet

PROS for this hotel: - reasonable price - right off the highway - AC worked well - hotel is clean - laundry room if needed - friendly front desk staff CONS for this hotel: - no pool or hottub - no full length mirror - no dishware for use in the kitchen - no hand towels (only bath sheets and washcloths) - no hair dryer - no iron/ironing board - no conditioner - no ice maker on the property - no ice maker in the freezer and no ice cube trays in freezer - no early check-in (literally the property will allow check-ins between 3-11 PM) - USB charger for devices on lamp was broken - weird and loud alarm went off at 2:10 AM in our room and scared the crap out of us - bed not comfortable - no blackout drapes to keep light out of the room

PROS for this hotel: - reasonable price - right off the highway - AC worked well - hotel is clean - laundry room if needed - friendly front desk staff CONS for this hotel: - no pool or hottub - no full length mirror - no dishware for use in the kitchen - no hand towels (only bath sheets and washcloths) - no hair dryer - no iron/ironing board - no conditioner - no ice maker on the property - no ice maker in the freezer and no ice cube trays in freezer - no early check-in (literally the property will allow check-ins between 3-11 PM) - USB charger for devices on lamp was broken - weird and loud alarm went off at 2:10 AM in our room and scared the crap out of us - bed not comfortable - no blackout drapes to keep light out of the room

Very nice and roomy. Big bathroom! Lots of storage shelves.

Very nice and roomy. Big bathroom! Lots of storage shelves.

Friendly staff, clean hotel, my only complaint is who ever is in the room above us has loud people stomping, running etc since we got in our room which was about 4 hours ago. We have to up at 5am. I really wish they would be more considerate of people below them. Plus they are keeping my service dog on edge.

Friendly staff, clean hotel, my only complaint is who ever is in the room above us has loud people stomping, running etc since we got in our room which was about 4 hours ago. We have to up at 5am. I really wish they would be more considerate of people below them. Plus they are keeping my service dog on edge.

Close to a lot but not too expensive

Close to a lot but not too expensive

Just needed a place to sleep

Just needed a place to sleep

Positive note. Very quiet in regards to traffic noise.

Positive note. Very quiet in regards to traffic noise.

Walls are incredibly thin, so you can hear everything outside and in the rooms beside yours. and no blackout shades on windows. Overall was okay. Probably wouldn't come back because of price and issues listed above

Walls are incredibly thin, so you can hear everything outside and in the rooms beside yours. and no blackout shades on windows. Overall was okay. Probably wouldn't come back because of price and issues listed above

The property was clean & quite

The property was clean & quite

Nice quiet place to rest and a little kitchen

Nice quiet place to rest and a little kitchen

No blow dryer or iron in the room.

No blow dryer or iron in the room.

To manny barking dogs allowed on property

To manny barking dogs allowed on property

This property was unsafe and unclean. After getting into my room and finding it filthy, with snot on the walls, I checked out and got my money back. People were slamming doors and the vibe was very ghetto. I would suggest to stay somewherre else.

This property was unsafe and unclean. After getting into my room and finding it filthy, with snot on the walls, I checked out and got my money back. People were slamming doors and the vibe was very ghetto. I would suggest to stay somewherre else.

Convenient location. Close to I80 and dining. Friendly staff. However, no ice machine, coffee or water.

Convenient location. Close to I80 and dining. Friendly staff. However, no ice machine, coffee or water.

A coffee maker and some paper cups would not have required us to step outside after dark.

A coffee maker and some paper cups would not have required us to step outside after dark.

Lean and friendly front desk lady

Lean and friendly front desk lady

Liked the room itself. Stayed there 8 nights and the desk said I could not get service for my room. When checking out around 9 am the red hair (dyed) kept keeping the elevator door causing it to be slow. She also rushed into the elevator when I was going out. Doesn't she know proper elevator etiquette and let the others out first. RUDE!!!! The front desk wasn't very friendly either.

Liked the room itself. Stayed there 8 nights and the desk said I could not get service for my room. When checking out around 9 am the red hair (dyed) kept keeping the elevator door causing it to be slow. She also rushed into the elevator when I was going out. Doesn't she know proper elevator etiquette and let the others out first. RUDE!!!! The front desk wasn't very friendly either.

Had a kitchen- refrig, stove, micro, roomy. Soft mattress, very pleased.

Had a kitchen- refrig, stove, micro, roomy. Soft mattress, very pleased.

Honestly, it's like a remodeled motel 6. Service staff was very friendly. It was convenient to where I was going. It was just me, and I was only there for one night, so it did it's purpose. Would I bring my family back to stay here, um, prob not.

Honestly, it's like a remodeled motel 6. Service staff was very friendly. It was convenient to where I was going. It was just me, and I was only there for one night, so it did it's purpose. Would I bring my family back to stay here, um, prob not.

You have to pass a homeless encampment to get to the hotel. They where not there during the day but when returning after dinner they where. We stayed because my brother is in a wheelchair and it was suppose to be handicap accessible only the hardwood flooring and the bars around the toilet where the only thing accessible. The bed was way up high not at all wheelchair level. There was a tub not a shower, no shower seat. We could not find another accessible room in town for that day or we would have went somewhere else.

You have to pass a homeless encampment to get to the hotel. They where not there during the day but when returning after dinner they where. We stayed because my brother is in a wheelchair and it was suppose to be handicap accessible only the hardwood flooring and the bars around the toilet where the only thing accessible. The bed was way up high not at all wheelchair level. There was a tub not a shower, no shower seat. We could not find another accessible room in town for that day or we would have went somewhere else.

just an overall bad experience.

Staff was great. It’s more suited for workers from out of the area and long term stays. There is a bum camp a few 100 yards away so that’s why the low review. The bums go through the property to get to their camp.

Luckily they wete accomadating. Rion was very clean, staff was friendly & beds wete comfy. Will visit afain when we return. Giid value fir iur money

The rooms are relatively clean, the floors could use a good mopping. The exercise room is great. The staff was friendly and helpful. Cons- the door slamming at all hours of the night. Garbage truck coming through the property at 5:00 am making a bunch of noise. Guests with giant aggressive dogs that they do not appear to have control of.

Nice, comfortable rooms. Close to shopping and easily accessible.

Horrible service.

Ok

Easy to find, good location, smelled like cleaning products, beds were a bit hard. Front desk only affable for certain hours. It worked for a last minute stay out of town.

Everything seemed OK but the rooms had a very strong chemical smell. The water was lukewarm.

👍

Bad customer service

It was nice

Amazing staff. Especially Ditsy, she's helped my family and I every step of the way. Appreciate it very much

No coffee, nothing in the kitchen, no ice. Dirty shower

highly recommended

Making jokes about paperwork, entertaining and engaging. Actually the best check-in experience i have had!

Don't let the name fool you, this place does not have "suites". Small motel style rooms with kitchen crammed into it. However, no cookware, no silverware, no eating utensils, no anything for cooking/eating, although you could "buy" cooking sets and dish sets at check in at $40 for each set. And speaking of check in, only at 3-5 pm each day, period. Oh, and you must empty your own trash can or there will be an added charge for cleaning after check out? Add to that worn out and dirty carpet in the hallways, no ice machine because there is a refer in the room except there is no ice trays in the refer/freezer so how would I make ice? No coffee maker, no hair dryer, no paper towels, no Kleenex tissue, two bath towels and one wash rag (no hand towels) for double occupancy for two days? Cleaning service is once per week and there is an added charge for that?? I will never stay here again and never recommend anyone to stay here.

I love the staff. They were so welcoming, it was like Texas hospitality in Nevada. Thank you ladies

Nice area

It had kitchen witch help save money on eating

Great, would recommend.

Place was a dive . Stay away!!!

Front desk is rarely open, the charge extra for towels, WiFi, and non refundable pet fees.

Good

Ok

Good

Hallway carpet extremely dirty and smelly, the room quality was great and location and close to outlet mall.

Liked the fridge, large tv, and microwave

The room was clean and spacious, with a nice, large shower. The bed was a bit on the soft side for our taste, but you can't please everyone. Our only real issue was the noise. The people upstairs were banging around all night long. Sounded like they were moving furniture and break dancing. And I mean ALL night. We were right next to the back entrance and the door opening and closing was really loud. A huge bang whenever it closed, which was often. Maybe if we had a room further from that door it would have been a better stay.

The hallway smelled horribly and the carpet was very dirty. The room was fine, though not the cleanest (some concerns with the bathroom). Plus, while we understood that it is a pet friendly facility, a dog was left unattended near the room we stayed and barked non-stop for at least two hours from 6am-8am (likely more as we had to leave).

Very convenient off I80. Rooms are spartan but clean and adequate. No cookware etc. for kitchen; must have your own. Lobby area is very limited with no services such as coffee etc.

Right next to interstate. Noisy building.

I stayed here one night as a stopping point on the way to Idaho. I didn’t realize it was more for people that live there for a few days to weeks and has everything you would need as far as regular size fridge, stovetop, microwave but if you want a coffee maker, you need to rent one. Also no pots, pans, dishes, cutlery, etc…kind of odd. Not the hotels fault but I was awakened by the upstairs residents walking their elephant. The floors and walls are thin.

I like that it has accessible access to the kitchen and the price

The rooms need updating. The rooms need better cleaning. Linen was dirty not enough towels. Have to ask the front desk for iron. The outside looks nice but once inside it smells and looks run down.

Very nice

Bed bugs