La Quinta Inn & Suites by Wyndham Snellville-Stone Mountain

Clean room. Pleasant staff

Great trip

Not so clean rooms. Mold in 1st room along with hair on the bed and entry floor. 2nd room had red stains on the bed skirt and spots on the comforter. The 3rd room that they tried to offer had hair all over the air conditioner and red stains on the carpet as well as stains on the comforter. We canceled our stay immediately and went somewhere else sooo much cleaner.

El ascensor no tiene planta de emergencia si hay un fallo de electricidad ( el edificio en general)

The Hotel was the perfect fit and location for what I needed over the weekend

Close proximity to family Traffic

Every thing was excellent

Parking wasn’t very good contractors trucks and trailers took up a lot of the parking spaces (i should have taken pictures)

Haven’t gotten back there yet

Breakfast was fine. Pool looked ok. Room was comfortable. It was all fine, nothing exceptional. Clean and convenient.

Good

Good

Very good

The woman I was with Haven’t gotten back there yet

One of the best I’ve had in a long time. Made me wish I lived there. Thanks. All day breakfast ? Maybe for an extra fee ?

One of the best I’ve had in a long time. Made me wish I lived there. Thanks. All day breakfast ? Maybe for an extra fee ?

Room was clean and comfortable. Could hear people walking on floor above us.

Could hear people walking on floor above us.

We had a king suite and when we opened the couch bed to use it there was underwear and dirty stuff all around the bed. Ask for them to come clean it she just took the dirty underwear looked at the mattress and folded it back. I opened the mattress back up with her and showed her that there is food stains all over it took the covering off myself handed it to her. There was a language barrier which created more issues. I asked her for a clean one and some sanitizing spray and if she could help me clean it she just provided me the sick Bray and the another dirty mat. Very frustrated unable to move us to another room and we can not get a hotel locally so we had to stay and share a bed all together. Next day I asked for them to come take care of it and give us some fresh towels they did not We ended up leaving after our games and driving. Unfortunate situation

The friendly front desk clerk and the cleanliness of the facility N/A

The friendly front desk clerk and the cleanliness of the facility N/A

NA NA

Indoor pool was not clean look grease dirty. We didn’t swim.

The only complaint about the area, NOT THE PROPERTY, is the concrete barrier in the middle of the road that at times causes you to have to go past your destination and do a U-turn.

Exceptional

Good

I was given an extra charge for my room. I went through a booking site that offered options for check-in times starting at midnight of the day of my check-in, so I chose that time because it would give me a full day. I was charged two payments for the same day because the hotel only charges from their check-in time, which starts at 3 p.m. I wished that I had known that information earlier and that the booking site did not offer that time option.

The hotel was very nice with friendly staff who made our stay pleasant. I was given an extra charge for my room. I went through a booking site that offered options for check-in times starting at midnight of the day of my check-in, so I chose that time because it would give me a full day. I was charged two payments for the same day because the hotel only charges from their check-in time, which starts at 3 p.m. I wished that I had known that information earlier and that the booking site did not offer that time option.

The breakfast was fine. We only ate there once but it was good.

Staff members were friendly and welcoming. Room had plumbing issues.

Staff members were friendly and welcoming. Room had plumbing issues.

I liked the area, the cleanliness, and the price! NA

I liked the area, the cleanliness, and the price! NA

Great w night stay. Breakfast included

I had a different experience this time compared to before—the room was clean, and overall it was an excellent experience.

Great

Everything

Excellent Na

Excellent Na

Exceptional

Its really comfy and close to alot of good place It was amazing

Its really comfy and close to alot of good place It was amazing

NA NA

The room and breakfast area was clean. We did have to call the front desk for the wi fi password and had thought it would have been printed in the card envelope like most hotels do. The pool was clean but very cold.

Very clean, well kept facilitates

Very clean, well kept facilitates

Exceptional

Very good

Exceptional

Excellent staff. Awesome “Can-Do attitude. The facility was organized, not cluttered. NA.

The beds

Breakfast was ehh. Powdered eggs.. Coffee was good, there was some sausage, biscuits, bagels, yogurt and juice. Not the worst thing but not like amazing. The lobby literally smelled like fart when checking in. The worse thing is that the $225 room I paid for reeked of smoke in "smoke free facility" and was covered up with cheap spray. Woke up the next day couldn't breathe. Left as soon as possible. Should be $50 a night max. I think I'm done with hotels.

Yes

Nice hotel and service

Everything went well

Clean rooms and great staff.

I saw another guest with a dog so I know they are a pet- friendly chain. The only amenity that needs work in my opinion is their breakfast offerings. Wished they had more healthy choices like more yogurt, fruit and nuts.

Everything Nothing

I couldn't find something not to like.

Nice and clean.

Convince, easy in and out, staff very nice

Great location

We enjoyed our stay. It was clean and quiet and the staff were friendly.

Yes

Cleanliness, beds and furniture looked new Elevator was making a weird noise, but could be part of the regular noise of the elevator working

Ice machine out of order

Everything was so clean & fresh. The staff was very welcoming & warm. Accommodating, too. Thw kids LOVED the little snack store & I really enjoyed the unlimited coffee / lemon water. The indoor pool was nice. The chlorine was strong, but that's expected. The beds were super comfy. Over all, 10/10.

Lots and lots of noise (daytime). Front parking lot feels very small and tight-little room to turn around. Luggage carts are too small and have no provision for hanging garments.

Lots and lots of noise (daytime). Front parking lot feels very small and tight-little room to turn around. Luggage carts are too small and have no provision for hanging garments.

Room very clean and the staff are very friendly.

Room very clean and the staff are very friendly.

The location was the only thing that i enjoyed The rooms wasn’t clean and there was hair found in the bed sheets and shower bathroom.

Very nice staff. Room was clean and neat. Nit a lit of noise. Slept peacefully

Very nice staff. Room was clean and neat. Nit a lit of noise. Slept peacefully

Free breakfast is convenient and staff was very friendly!

Free breakfast is convenient and staff was very friendly!

Finesssssss

Finesssssss

I order a different room and when i get there i didn't get the room that i want it too. Im really disappointed

I order a different room and when i get there i didn't get the room that i want it too. Im really disappointed

I usually like but last time I was there it was a little unpleasant. Rooms were not very clean also the buffet was not very fresh. But I will definitely return. I hope it was just because it was busy on holidays

I usually like but last time I was there it was a little unpleasant. Rooms were not very clean also the buffet was not very fresh. But I will definitely return. I hope it was just because it was busy on holidays

The room was nice we did see a cockrouch that looked like it was dieing when we talked to the front desk the had oir room cleaned and reassured us that they sprayed monthly

The room was nice we did see a cockrouch that looked like it was dieing when we talked to the front desk the had oir room cleaned and reassured us that they sprayed monthly

Breakfast was minimal effort, noise in hallways all night

Breakfast was minimal effort, noise in hallways all night

Coffee pot in lobby was frequently empty and the complimentary shampoo bottle in the shower was covered in long black hair.

Coffee pot in lobby was frequently empty and the complimentary shampoo bottle in the shower was covered in long black hair.

Comfortable. Clean. Good breakfast. Staff very cooperative.

Comfortable. Clean. Good breakfast. Staff very cooperative.

Yes the menu was good and parking was good

Yes the menu was good and parking was good

Everything was ok

Everything was ok

I was greeted pleasantly by the staff, the hotel was clean and comfortable and the breakfast was good.

I was greeted pleasantly by the staff, the hotel was clean and comfortable and the breakfast was good.

The room was great and the staff was very helpful and nice. Particularly, Jessica

The room was great and the staff was very helpful and nice. Particularly, Jessica

The second night a dog in the next room barked all night. The food was not very good with few options.

The second night a dog in the next room barked all night. The food was not very good with few options.

The room was not cleaned well, sheets had stains, floors were not vacuumed properly, found earpieces from a previous guest’s visit on the floor. Our stay ended with finding insects in the bathroom.

The room was not cleaned well, sheets had stains, floors were not vacuumed properly, found earpieces from a previous guest’s visit on the floor. Our stay ended with finding insects in the bathroom.

Staff was really nice

Staff was really nice

I come through 2-3 times a year to see my son, and have stayed here almost every time in the last 15 years, and always for the last 10. The staff is always friendly and attentive, knows the area and are quick to help with any issues.

I come through 2-3 times a year to see my son, and have stayed here almost every time in the last 15 years, and always for the last 10. The staff is always friendly and attentive, knows the area and are quick to help with any issues.

My stay was comfortable, but I noticed a few areas that could be improved. The staff friendliness could be enhanced, the room requires some maintenance, and the breakfast selection could be more varied. I hope these comments help improve future guest experiences.

My stay was comfortable, but I noticed a few areas that could be improved. The staff friendliness could be enhanced, the room requires some maintenance, and the breakfast selection could be more varied. I hope these comments help improve future guest experiences.

Instead, the night became even more exhausting. The fire alarm went off three separate times overnight—around 3:30 a.m., 4:15 a.m., and 5:45 a.m. The first alarm lasted nearly ten minutes and caused most guests to evacuate before learning it was a false alarm. The second alarm lasted three to five minutes, and the third approximately 90 seconds—each one more disruptive than the last. Rest was impossible. The manager’s initial response stated: “Good morning. We would like to greatly apologize for the fire alarm early this morning. Unfortunately these things happen sometimes, and we were able to get it turned off in a timely manner. We are grateful to have the alarms but sometimes they can be a headache. We have requested a service call, so this should not happen again. We apologize again for any inconvenience.” Despite this assurance, the alarms went off two more times the next morning. There was no follow-up, no updated communication, and no additional apology. When I addressed the issue directly with the manager, their response was simply: “It happens.” This level of dismissal was completely unacceptable.

Instead, the night became even more exhausting. The fire alarm went off three separate times overnight—around 3:30 a.m., 4:15 a.m., and 5:45 a.m. The first alarm lasted nearly ten minutes and caused most guests to evacuate before learning it was a false alarm. The second alarm lasted three to five minutes, and the third approximately 90 seconds—each one more disruptive than the last. Rest was impossible. The manager’s initial response stated: “Good morning. We would like to greatly apologize for the fire alarm early this morning. Unfortunately these things happen sometimes, and we were able to get it turned off in a timely manner. We are grateful to have the alarms but sometimes they can be a headache. We have requested a service call, so this should not happen again. We apologize again for any inconvenience.” Despite this assurance, the alarms went off two more times the next morning. There was no follow-up, no updated communication, and no additional apology. When I addressed the issue directly with the manager, their response was simply: “It happens.” This level of dismissal was completely unacceptable.

The Room was clean and comfortable !

The Room was clean and comfortable !

Check in is 3pm, we arrived at 4:30pm and the front desk said our room was ready and checked us in but when we got to the room they were still cleaning it so we had to stand in the hallway with all of our stuff while they finished up. The thermostat kept changing settings from heat to cool so the temperature kept changing.

Check in is 3pm, we arrived at 4:30pm and the front desk said our room was ready and checked us in but when we got to the room they were still cleaning it so we had to stand in the hallway with all of our stuff while they finished up. The thermostat kept changing settings from heat to cool so the temperature kept changing.

👎

👎

Good customer service. Good breakfast. However there was a stench to the place & the sheets had hair on it.

Good customer service. Good breakfast. However there was a stench to the place & the sheets had hair on it.

Room was clean

Room was clean

The staff took care of every request and the property was clean and safe.

The staff took care of every request and the property was clean and safe.

I booked on Expedia and I got to the front desk and they would not accommodate my reservation and then they still charge my credit card

I booked on Expedia and I got to the front desk and they would not accommodate my reservation and then they still charge my credit card

Very nice. Clean, safe, and pleasant staff

Very nice. Clean, safe, and pleasant staff

It’s was good, I would’ve just rather a bigger breakfast selection..

It’s was good, I would’ve just rather a bigger breakfast selection..

Loved daily housekeeping if you want it. Great pool for the kids indoor. Very clean throughout!

Loved daily housekeeping if you want it. Great pool for the kids indoor. Very clean throughout!

easy parking

easy parking

Every time we visit my daughter my husband and I stay here and we enjoy it. It’s affordable and peaceful!

Every time we visit my daughter my husband and I stay here and we enjoy it. It’s affordable and peaceful!

Very comfortable beds/helpful handicap room/ good breakfast offerings. Lighting in bathroom inadequate/tv very hard to use.

Very comfortable beds/helpful handicap room/ good breakfast offerings. Lighting in bathroom inadequate/tv very hard to use.

The parking lot was quiet and safe.😀

The parking lot was quiet and safe.😀

Would not recommend. Management allows employees to record customers in the lobby with no cause.

Would not recommend. Management allows employees to record customers in the lobby with no cause.

The hotel was great. The traffic was horrible.

The hotel was great. The traffic was horrible.

It was a good choice poor place to stay

It was a good choice poor place to stay

Location was convenient for us 5 minutes away from the Funeral . Location of hotel was perfect.

Location was convenient for us 5 minutes away from the Funeral . Location of hotel was perfect.

A nice clean property with friendly, helpful staff and a good breakfast buffet.

A nice clean property with friendly, helpful staff and a good breakfast buffet.

My stay was good it was just for one night. Breakfast was decent enough. Staff was polite.

My stay was good it was just for one night. Breakfast was decent enough. Staff was polite.

Friendly staff and clean rooms. They offere a good hot breakfast. I definitely will stay here again.

Friendly staff and clean rooms. They offere a good hot breakfast. I definitely will stay here again.

*Breakfast was acceptable. *More entrance into the building WHAT I DIDN'T LIKE: *Dirty walls, doirs, lights cover, Dirty "Bath mat"(somebody else hair, stuck in the suction section) I travel every year in February(Our Convention) I stay at different hotels, NEVER NEVER NEVER, seen a "Bath Mat " in the tub. The hotels I stayed in have a design engraved to prevent falls(not slippery). True some business can not or will not "Upgrade " But, at least keep it CLEAN! ESPECIALLY the price of a room a night.

*Breakfast was acceptable. *More entrance into the building WHAT I DIDN'T LIKE: *Dirty walls, doirs, lights cover, Dirty "Bath mat"(somebody else hair, stuck in the suction section) I travel every year in February(Our Convention) I stay at different hotels, NEVER NEVER NEVER, seen a "Bath Mat " in the tub. The hotels I stayed in have a design engraved to prevent falls(not slippery). True some business can not or will not "Upgrade " But, at least keep it CLEAN! ESPECIALLY the price of a room a night.

Loved our stay here!

Loved our stay here!

un·ac·com·mo·dat·ing. My husband has reached out to corporate with the videos and I plan to share this review a hundred times if I have to.

un·ac·com·mo·dat·ing. My husband has reached out to corporate with the videos and I plan to share this review a hundred times if I have to.

Excellent staff!

Excellent staff!

Great customer service! Clean room and comfortable bed!

Great customer service! Clean room and comfortable bed!

It was nice

It was nice

Had we laugh about? I want to say 7 o'clock. And they said they were going to look at that. The cameras to see who it was

Had we laugh about? I want to say 7 o'clock. And they said they were going to look at that. The cameras to see who it was

Pass

Pass

Enjoyed the cleanliness of the hotel

Enjoyed the cleanliness of the hotel

The was very nasty! We had to get them to change the sheets that had blood on them. All staff have horrible customer service! I would have changed hotels if I wasn’t so tired the day of travel from Las Vegas! The lobby is nasty! Chairs nasty! Worse hotel ever!! Never again!!

The was very nasty! We had to get them to change the sheets that had blood on them. All staff have horrible customer service! I would have changed hotels if I wasn’t so tired the day of travel from Las Vegas! The lobby is nasty! Chairs nasty! Worse hotel ever!! Never again!!

Super friendly and helpful staff.

Super friendly and helpful staff.

Everything went well, staff was very accommodating

Everything went well, staff was very accommodating

It was okay for one night only. There are water stains in the ceiling in bathroom, bathroom was semi renovated, tub had a removal bath mat, room was sorta warm, and stuffy.

It was okay for one night only. There are water stains in the ceiling in bathroom, bathroom was semi renovated, tub had a removal bath mat, room was sorta warm, and stuffy.

Great place to stay, very clean .

Great place to stay, very clean .

The stay was good and the was good.

The stay was good and the was good.

Love the property & pool was open great plus

Love the property & pool was open great plus

Great place! I travelled with a group of 7, and they accommodated us perfectly. The breakfast in the morning was pretty good for a free continental breakfast. The rooms were clean and comfortable. We had no issues at all during our stay.

Great place! I travelled with a group of 7, and they accommodated us perfectly. The breakfast in the morning was pretty good for a free continental breakfast. The rooms were clean and comfortable. We had no issues at all during our stay.

Great stay

Great stay

Air conditioning unit was so loud. I actually had to turn it off at night to sleep. It had a rattling sound floors and walls were so thin. I could hear the individuals above me well past midnight. I was unable to get a good nights sleep for the three nights. I was there due to the noise.

Air conditioning unit was so loud. I actually had to turn it off at night to sleep. It had a rattling sound floors and walls were so thin. I could hear the individuals above me well past midnight. I was unable to get a good nights sleep for the three nights. I was there due to the noise.

This was a good place to stay.

This was a good place to stay.

The staff was great

The staff was great

Clean room, no issues. Its was a Wednesday and it was quiet thankfully. The hallway on my floor smelled funky and cleaning the tables after breakfast is the only main feedback. Great overall.

Clean room, no issues. Its was a Wednesday and it was quiet thankfully. The hallway on my floor smelled funky and cleaning the tables after breakfast is the only main feedback. Great overall.

I have no complaints about the property. They had good accomodations for outside pet areas. It's amazing how many properties will allow pets but have no area for them to use. This was great!

I have no complaints about the property. They had good accomodations for outside pet areas. It's amazing how many properties will allow pets but have no area for them to use. This was great!

Entre, lobby, hallways and room had a foul odor. Hallways and elevator where the worst and hallways dirty and elevator smell the worst. Didn’t meet the rating on Expedia at time of booking. Would not stay here again

Entre, lobby, hallways and room had a foul odor. Hallways and elevator where the worst and hallways dirty and elevator smell the worst. Didn’t meet the rating on Expedia at time of booking. Would not stay here again

Staff was great and a good breakfast.clean place

Staff was great and a good breakfast.clean place

Staff was very friendly and check in was quick

Staff was very friendly and check in was quick

I would definitely stay here again.

I would definitely stay here again.

Easy check on. Would suggest harder pillows. Very clean rooms.

Easy check on. Would suggest harder pillows. Very clean rooms.

The LaQuinta was quiet and clean.

The LaQuinta was quiet and clean.

Everything was nice except for loud guests in hall many times from 2-3AM

Everything was nice except for loud guests in hall many times from 2-3AM

Everybody was friendly from the front desk to the cooks and cleaning lady!

Everybody was friendly from the front desk to the cooks and cleaning lady!

Customer service

Customer service

Covenant

Covenant

Elevator floor was constantly wet from pool participants. Staff was friendly and always there when we came back late. Bathroom sink was clogged and it was fixed immediately, thus staff response is the best feature of this hotel.

Elevator floor was constantly wet from pool participants. Staff was friendly and always there when we came back late. Bathroom sink was clogged and it was fixed immediately, thus staff response is the best feature of this hotel.

Everything

Everything

All good

All good

My bathroom for both nights i stayed there had air in it.

My bathroom for both nights i stayed there had air in it.

Friendly staff and professional

Friendly staff and professional

The room and the area around the building were good. But the elevator was continually broken when we were there. Had to use the stairs difficult for me to do since I'm disabled.

The room and the area around the building were good. But the elevator was continually broken when we were there. Had to use the stairs difficult for me to do since I'm disabled.

Everything was great.

Everything was great.

Easy access to transportation

Easy access to transportation

Just right at the just right orice

Just right at the just right orice

Got stuck in the elevator on day 1. We also heard of other people having the same issue so the rest of our stay we used the stairs…not fun to do when you have to carry a very heavy hockey goalie bag. Both days we were at breakfast at 8 and either they were out of coffee, eggs or bagels and no hostesses in sight to keep tabs on things. The pluses were that location was very close to where we were attending.

Got stuck in the elevator on day 1. We also heard of other people having the same issue so the rest of our stay we used the stairs…not fun to do when you have to carry a very heavy hockey goalie bag. Both days we were at breakfast at 8 and either they were out of coffee, eggs or bagels and no hostesses in sight to keep tabs on things. The pluses were that location was very close to where we were attending.

Elevator kept breaking. They had a decent breakfast though. It was clean and staff was nice.

This was the second hotel we ended up staying at and we would definitely stay there again! Overall 10/10, minus checking out early and not being able to get our money back for the whole day we didn’t get to stay there. But that’s more so on Expedia

Amazing, loved breakfast, parking was decent and bed was comfy

Nice hotel to stay the room was very nice and clean thank you I'll be coming back again

Friendly staff

I really enjoyed my stay. Safe, convenient and a great area.

Clean hotel and room. Friendly staff and lots of parking!

Everything was lovely.

The check in was easy and the beds were comfortable.

Nice

2. The only other inconvenience was there were no cell phone plugs, most hotels now have cell phone plugs so you don’t have to use the wall plugs. Other than those couple things, the beds were comfortable, breakfast and coffee was great, staff was friendly, and the showers had really good water pressure.

Quiet stay with little trouble. Food did run out on the breakfast line about 30 minutes prior to the end of breakfast so don’t wait if you want eggs!

Clean and friendly workers. Hallways was quiet. It was perfect

It met my needs fo a funeral.

very nice accommodations. comfortable beds and pillows. fresh coffee and water on hand in lobby. easy access.

IT WAS RAINING, GOT A LITTLE WET.

Well recommend to others

Nice stay!

I had a great stay here for my birthday. The room was clean and modern. I stayed in the Jacuzzi room, the jets were great. The water pressure in the shower was nice as well. I didn't take advantage of any of the amenities like the pool, breakfast or fitness center but still enjoyed my stay. I would definitely return.

Staff was super friendly and helpful!

The room was very nice and comfortable.

Was attending a funeral and was very close to where i needed to be

The staff were extremely nice, also the cleanliness was on point!

Great place Great amenities

Good

pleasant!

*

Clean, comfortable hotel with happy employees. Will stay there again

The hotel was very nice and clean. The staff were very professional and helpful. Smooth check in and check out.

Very clean, and loved the proximity to restaurants and stores

The elevator didn’t work the entire time I was there. But it’s ok as I had the stair well very close to my room. The staff is pretty cool and super helpful. Only complaint is I wish they had dark roast coffee in the lobby daily.

Friendly service, very clean!

Will be telling friends!

Since my previous stays were extremely pleasant, I will definitely give this La Quinta another try since this hotel. After all, it is conveniently located and reasonably priced.

I enjoyed the area and the room. The staff was very friendly and helpful.

The property has a very bad odor and was musty. They need to pull up ALL THE CARPET in the hallways and rooms.

Great as always

!

This is a nice hotel in a great area. Well kept grounds and rooms. Staff is outstanding and were very responsive to needs and questions on where to eat.

Definitely will stay here again

The property and grounds are immaculate!

The location was ideal for our visit. The room was clean, the bed was very comfortable, and the people on staff were friendly and helpful. I would gladly stay there again.

Not sure I'll bpok with Expedia again but definately not the LaQunta in Snellville.

Staff is extremely friendly and accomodating.

Great

New and clean. But elevators are out of order, and we are on the 4th floor.

It's a ok hotel