Quality Inn Simpsonville - Greenville

Helpful staff that made the staff welcoming.

Very clean room

Exceptional

The old white lady at the front desk was super rude she basically harassed me the whole entire stay when we arrived to check in I told her my name and started asking questions before I handed her my id and card because the place does not look as nice in person as it does online when I told her I needed a minute to talk with my husband she went ahead and ran my card and took my money while we were outside the front door talking it over we went back inside and she said there was nothing she could do it was policy I had put my card on file online to reserve the rooms and that's how things worked then she proceeded to tell me there would be an extra $100 deposit due right then in order for us to get our room keys the $100 was for any damaged and we would get that back the next morning and then she called both of my rooms several times the first call was her telling me I was losing my deposit because my 16yo little brother touched the roof of the walkway outside while he was on his way to the pool we hadn't even been at the hotel for 30 minutes when she told me that then she started calling the room when my family came to our rooms to see us later that afternoon they were not spending the night just coming to visit with us we were from out of town and I explained that to the rude lady she kept on harassing us she also made us pay $10 extra for my baby cousin to get in the pool for the last 20 minutes it was open because they were not on the reservation they also do not advertise anywhere online that the pool closed at 8:00 pm or that you can't have guests or that you need to pay them $10 per person extra to get into the pool I had 2 rooms and the room I ordered with the couch that turns into a bed was actually a cott that was old and sad looking didn't even want my kids in it my whole experience was horrible do not stay here The old white lady at the front desk was super rude she basically harassed me the whole entire stay when we arrived to check in I told her my name and started asking questions before I handed her my id and card because the place does not look as nice in person as it does online when I told her I needed a minute to talk with my husband she went ahead and ran my card and took my money while we were outside the front door talking it over we went back inside and she said there was nothing she could do it was policy I had put my card on file online to reserve the rooms and that's how things worked then she proceeded to tell me there would be an extra $100 deposit due right then in order for us to get our room keys the $100 was for any damaged and we would get that back the next morning and then she called both of my rooms several times the first call was her telling me I was losing my deposit because my 16yo little brother touched the roof of the walkway outside while he was on his way to the pool we hadn't even been at the hotel for 30 minutes when she told me that then she started calling the room when my family came to our rooms to see us later that afternoon they were not spending the night just coming to visit with us we were from out of town and I explained that to the rude lady she kept on harassing us she also made us pay $10 extra for my baby cousin to get in the pool for the last 20 minutes it was open because they were not on the reservation they also do not advertise anywhere online that the pool closed at 8:00 pm or that you can't have guests or that you need to pay them $10 per person extra to get into the pool I had 2 rooms and the room I ordered with the couch that turns into a bed was actually a cott that was old and sad looking didn't even want my kids in it my whole experience was horrible do not stay here

location to expressway food and refrigerator leaking water

The location to things we had planned to do. The parking lot entrance

Convenient to everywhere I needed to go While my daughter and granddaughter were visiting with me, we went to the pool for a swim. After about an hour, the desk employee brought a standing sign and placed it by the gate, facing the gate, away from where we were. The printed sign read that all registered guests had to pay $10 per person per day to have non guests use the pool. I’ve seen only two people use the pool during the 4 days I’ve been there.

Nothing The owner/manager was racist. Falsely accused me of smoking in my room. Yelled and threatened to call the police on me and when I agreed for law enforcement to be called he wanted to the give me a refund to leave the hotel like I was a issue. I was only there for a night on a 3 day booking. I was there on a work assignment. I even asked if he wanted to come in the room when we first made contact. He woke me up out my sleep with false claims and no apology. Poorly renovated, horrible breakfast we walk to the waffle house.

Very good

Nothing The owner/manager was racist. Falsely accused me of smoking in my room. Yelled and threatened to call the police on me and when I agreed for law enforcement to be called he wanted to the give me a refund to leave the hotel like I was a issue. I was only there for a night on a 3 day booking. I was there on a work assignment. I even asked if he wanted to come in the room when we first made contact. He woke me up out my sleep with false claims and no apology. Poorly renovated, horrible breakfast we walk to the waffle house.

Nice staff, easy to get to, pretty decent The rooms smelled like dirty mop water. The linens had visible stains. The chair had fabric peeling all over the arms.

The rooms smelled like dirty mop water. The linens had visible stains. The chair had fabric peeling all over the arms.

Was assigned a room and when I opened the door there were clothes and boots on the bed. When I went to the front desk I was finally assigned a bottom floor which I requested to start with. Also found I was given a non upgraded room when I paid for an upgraded room. When I asked to receive a refund for the difference I was told no. I will not be staying here again.

Friendly staff and clean rooms Shower bottoms are very slippery, must be very cautious getting in an out.

The big kitchen counter area for food prep! The updated floors and bed area. Great price compared to other motels. Tub needs a shower mat for safety.

Shower bottoms are very slippery, must be very cautious getting in an out.

The big kitchen counter area for food prep! The updated floors and bed area. Great price compared to other motels. Tub needs a shower mat for safety.

Very clean

Very clean

Bathroom was pretty nice. Too much noise.

Too much noise.

Nice size & claen room

Customer service was awful, I also got told by my friend that checked in before me that they were going to cancel my reservation. For what? It says check in is after 3pm and my son had a game at TN and I had to drive to SC and had to make a stop. Either way, the day before they called me to ask me what time I was arriving Sat, which I think its weird. But the late at reception was a 0

There were not varieties in the breakfast. Yogurt was bad and no fruit varieties.

They are Pet-friendly, but be advised: You are not allowed to leave your pet unattended in the room.

Room was clean breakfast was ok not great Management was nice and helpful The beds were bad hard as a rock. ac worked ok! but noisey. Television didnt work as well as expected.

Door to room had about a 1 inch gap …not very secure as someone could look in through the gap.

Next door had a dog that wouldnt stop barking off and on through out the night.

Clean room nice breakfast, decent stay for the price

It was clean and is comfortable and it was very nice. The staff was very friendly and the breakfast was very good.Is it doctor I can't think of a thing.

The property is nice. the pool needed cleaned. the room floor wasnt swept when we first arrived. we had to ask for more towels, more hand towels, more wash cloths and more toilet paper. The breakfast was not bad but could have had a little more options. The staff specially Dianne was fabulous! Everyone we encountered was super friendly and made us feel welcomed.

The staff was amazing. Miss Diana and Miss Rachel were very kind and gave us amazing customer service. There are security cameras everywhere. If you have a trailer there are designated parking spots that are well lit.

Looks are deceiving. Pool wasn’t operational. Beds are hard/furniture was old and dirty. Staff wasn’t very friendly.

Location to highway was good. The room was clean and looked exactly like the pictures. Staff was friendly and hospitable. They do have a pool, but was not open when I stayed. My room was situated on the 2nd floor, so the stairs were a little shaky and in need of an update. The atmosphere outside of my room made me a little uneasy. It was well lit, but just seemed a little sketchy and made me double check that my valuables were with me and locked. Breakfast is wrapped up at 9am SHARP, so no last minute lingering.

Terrible place.

Exceptionally clean, breakfast great, pet friendly, staff friendly and Diahna was fantastic. Only issue was an old chair in room that was faded and cracked vinyl. Made room look tacky.

Great

I was very impressed with the cleanliness of the room.

Good for the price

Room was clean, towels used had decent size holes, the bedside stand and mirror over the desk had black duck tape on it to keep fixed. Head of the chair was worn down with the leather coming off of it.

Safe area..

A good place to stay

Check in was easy The towels and linen were covered in pubic hairs and there was some foreign substance, possibly tobacco, in the bed linens.

The room was good and the staff nice, food could improve. Overall it was good 😊 it was to cold for the pool so I wasn’t able to enjoy that

The room was good and the staff nice, food could improve. Overall it was good 😊 it was to cold for the pool so I wasn’t able to enjoy that

Love everything

I loved it 118 is definitely the room to pick

Clean room. Newly renovated. Great location

Clean room. Newly renovated. Great location

They are honest, considerate, and handle business well.

The cleanliness and the convenience of the location. The bed was very comfortable. I liked that the carpet has been removed and replaced with hard wood floors. Nothing comes to mind.

Recently renovated. Room was clean and bed was comfy. We arrived at 2pm. They wanted $10 to check in early. We just went and ran some errands until 3pm. Breakfast was typical hotel lobby quality. There was some hot food though. Or there is Waffle House within sight of the lobby. This is a decent place to stay on a budget. We would stay here again. Off ramp for the interstate borders the lobby side of the building causing traffic noise. Poolside of the hotel will be quieter. Automatic $50 deposit was a bit unusual. Returned at checkout.

Clean, quiet very comfortable

Clean, quiet very comfortable

Staff was so very nice. Ive had 2 stays here and each time I was pleasantly surprised. The rooms are clean and fresh and I'll definitely be staying again in my travels

Staff was so very nice. Ive had 2 stays here and each time I was pleasantly surprised. The rooms are clean and fresh and I'll definitely be staying again in my travels

Nothing I got accused of smoking and I don’t even smoke. I was kicked out after 12 hours after I booked for 3 nights then the dude at the front desk said they would refund me for two nights my total price was 238 they should have sent 156 back they only sent 114 that’s bad business

Yes

Yes

Clean and great for the price. Breakfast was sub par though.

Clean and great for the price. Breakfast was sub par though.

Great quality for the price Sometimes you can hear people in the other rooms being loud. However, it was a rare occurrence.

Comfortable room, nice exercise facility

Front Staff was nice quick and efficient and the property was clean and. Inviting Nothing

Everything was great

Everything was great

The only thing their no good movies in tv that’s about it

Nice and welcoming staff. Pleasurable stay.

Nice and welcoming staff. Pleasurable stay.

They took my $50 security deposit claiming because smoke was in the room. I have NEVER smoked in my life!!!

Nice beds Bugs

It was clean and comfortable

It was clean and comfortable

Hotel was so old and dirty we chose to leave and go elsewhere

Hotel was so old and dirty we chose to leave and go elsewhere

The food

Good

Good

Hotel was older, but the room was clean and the breakfast was very good.

Hotel was older, but the room was clean and the breakfast was very good.

Clean room,

Clean room,

Very clean room...comfortable bed...and the complimentary breakfast was unexpectedly good..waffle maker...cereals...fruit...fruit juice...eggs...sausages...and a variety of breads to chose from...fresh coffee was also a plus.Will stay here again on our next visit!

Very clean room...comfortable bed...and the complimentary breakfast was unexpectedly good..waffle maker...cereals...fruit...fruit juice...eggs...sausages...and a variety of breads to chose from...fresh coffee was also a plus.Will stay here again on our next visit!

Close to the venue of a concert I was going to. Nice staff. Comfortable beds and pillows. Only complaint was the stopper on the tub didn’t work so was unable to take a bath.

Close to the venue of a concert I was going to. Nice staff. Comfortable beds and pillows. Only complaint was the stopper on the tub didn’t work so was unable to take a bath.

Bed

Bed was comfortable. Receptionist was slack on english.

Bed was comfortable. Receptionist was slack on english.

Very clean inside the rooms. The outside areas need improvements. The stairs that we had to go up to get to the rooms had pieces missing and made it hard for someone to walk up and down. The tv remove was broken

Charge a security fee for what not sure. Not one thing extra special about this place. No towels had to have housekeeping come after we checked in

Charge a security fee for what not sure. Not one thing extra special about this place. No towels had to have housekeeping come after we checked in

Every thing we experienced was good except the temp of the room and the bed was awful

Every thing we experienced was good except the temp of the room and the bed was awful

I didn't like the people knocking on the door of the room next to me all night. The door in the room has a big gap at bottom which lets you hear everything.

I didn't like the people knocking on the door of the room next to me all night. The door in the room has a big gap at bottom which lets you hear everything.

No complaint at all staff is definitely respectable and nice very affordable for one night with the family A+

No complaint at all staff is definitely respectable and nice very affordable for one night with the family A+

The hotel charged extra fees for adding more days

The hotel charged extra fees for adding more days

They charge a 10 dollar processed fee

They charge a 10 dollar processed fee

This is my 2nd time staying here and im satisfied with my stay. The staff is friendly, the rooms are clean and newly renovated. My daughter likes getting in the pool. Its clean, and fun. 😊

This is my 2nd time staying here and im satisfied with my stay. The staff is friendly, the rooms are clean and newly renovated. My daughter likes getting in the pool. Its clean, and fun. 😊

They canceled my reservation before I got there , stating they could not get a hold of me. When I never was called. The manger was rude when I called the next day to make sure I would set my money back because it was paid for already. Ended up talking to cooperate, still not resolved. I will never use a quality inn again.

They canceled my reservation before I got there , stating they could not get a hold of me. When I never was called. The manger was rude when I called the next day to make sure I would set my money back because it was paid for already. Ended up talking to cooperate, still not resolved. I will never use a quality inn again.

Loved my stay

Loved my stay

Diana at check in was professional, friendly and helpful.

Diana at check in was professional, friendly and helpful.

The value for the quality was very good. The rooms were upgraded and clean, breakfast was good, and the pool / fitness room were nice to use.

The value for the quality was very good. The rooms were upgraded and clean, breakfast was good, and the pool / fitness room were nice to use.

Overall everything went fine during our stay. The frontbdesk at check in wwas wonderful. The rooms have been updated. The air-conditioning hasn't the best. The room definitely needs a deep cleaning; floors, room corners, dusting of everything and around the furniture and beds needs to be cleaned under. The bedding was clean and mostly comfortable. The property was quiet and clean. The pool looked inviting but we didn't use it during our stay.

Overall everything went fine during our stay. The frontbdesk at check in wwas wonderful. The rooms have been updated. The air-conditioning hasn't the best. The room definitely needs a deep cleaning; floors, room corners, dusting of everything and around the furniture and beds needs to be cleaned under. The bedding was clean and mostly comfortable. The property was quiet and clean. The pool looked inviting but we didn't use it during our stay.

Felt unsafe and noisy

Felt unsafe and noisy

Do not stay at this hotel. We stayed one night. When we woke up in the morning the toilet was not working. We called the front desk and they said they would “put in a ticket.” It was not addressed before we left and we had to get ready at a local business that had a bathroom.when I asked for a refund they agreed. They charged my card anyway and later refused a refund. The hotel was also not very clean. The only positive thing I can say is that the sheets were clean.

Do not stay at this hotel. We stayed one night. When we woke up in the morning the toilet was not working. We called the front desk and they said they would “put in a ticket.” It was not addressed before we left and we had to get ready at a local business that had a bathroom.when I asked for a refund they agreed. They charged my card anyway and later refused a refund. The hotel was also not very clean. The only positive thing I can say is that the sheets were clean.

Knowledgeable staff. Recently renovated and very clean.

Knowledgeable staff. Recently renovated and very clean.

The room was okay. The older woman at the front desk when I checked in was very pleasant and very personable. She greeted me as soon as I entered.

The room was okay. The older woman at the front desk when I checked in was very pleasant and very personable. She greeted me as soon as I entered.

We didn't even stay the first night. There was an obvious smell of a *smoked substance* that hit me in the face when I walked into the main lobby to check in. Then they told me that I would have to pay an additional nightly fee for 1 of my children because of the adult/child configuration. The room was disgusting, and my son said, "Dad I don't feel safe staying here." That was enough for me.

We didn't even stay the first night. There was an obvious smell of a *smoked substance* that hit me in the face when I walked into the main lobby to check in. Then they told me that I would have to pay an additional nightly fee for 1 of my children because of the adult/child configuration. The room was disgusting, and my son said, "Dad I don't feel safe staying here." That was enough for me.

Wi-Fi wouldn’t stay connected, huge roach walking around the room.

Wi-Fi wouldn’t stay connected, huge roach walking around the room.

They was a bag over the smoke detectors ! The pool was also nothing to the picture I think they should be some type of reimbursement considering you all are very misleading the refrigerator was not even cold and the beds was hard as a rock nothing new about this hotel at

They was a bag over the smoke detectors ! The pool was also nothing to the picture I think they should be some type of reimbursement considering you all are very misleading the refrigerator was not even cold and the beds was hard as a rock nothing new about this hotel at

Like that I actually found a smoking room, that is very hard these days. Place was quiet and very convenient to Grenville. We enjoyed it very mug

Like that I actually found a smoking room, that is very hard these days. Place was quiet and very convenient to Grenville. We enjoyed it very mug

The renovation

The renovation

Wrong room, booked non smoking and gave us a smoking double queen. Wouldn’t refund us. And we didn’t even get our deposit back. Very rude staff, not accommodating at all. Stay away!!!

Wrong room, booked non smoking and gave us a smoking double queen. Wouldn’t refund us. And we didn’t even get our deposit back. Very rude staff, not accommodating at all. Stay away!!!

Pleasant check-in & nice room.

Pleasant check-in & nice room.

Price not bad

Price not bad

It was what you would expect in that price range, clean and safe

It was what you would expect in that price range, clean and safe

If you like paying for early check in, only to wait 30 minutes for your room to be ready, this is the place for you. Loved how the bathroom door gets stuck shut and the room door needed to be kicked open every time we entered the room. The A/C was so loud I could barely hear other guests arguing.

If you like paying for early check in, only to wait 30 minutes for your room to be ready, this is the place for you. Loved how the bathroom door gets stuck shut and the room door needed to be kicked open every time we entered the room. The A/C was so loud I could barely hear other guests arguing.

Stuck with a smoking room due to a main water break.

Stuck with a smoking room due to a main water break.

The stay was the worst stay I have ever had. Started on Friday, I received multiple phone calls asking what time I would be checking in, when I get there they are doing remolding the rooms above the one I was in and didn't stop until 8pm. Later in in the evening I was visited by roaches and the next night the people beside me in room 137 was extremely loud all night and I got no sleep at all. 0190 wj. Vw

The stay was the worst stay I have ever had. Started on Friday, I received multiple phone calls asking what time I would be checking in, when I get there they are doing remolding the rooms above the one I was in and didn't stop until 8pm. Later in in the evening I was visited by roaches and the next night the people beside me in room 137 was extremely loud all night and I got no sleep at all. 0190 wj. Vw

I like this hotel. It’s okay for the money. Staff is always friendly.

I like this hotel. It’s okay for the money. Staff is always friendly.

This hotel was well maintained; we enjoyed our stay!

This hotel was well maintained; we enjoyed our stay!

Great place to stay

Great place to stay

I like this hotel. The night staff and the morning staff are always so helpful.

I like this hotel. The night staff and the morning staff are always so helpful.

Great place to stay

Great place to stay

Room was clean and comfortable, staff friendly. Breakfast was terrible.

Room was clean and comfortable, staff friendly. Breakfast was terrible.

Woke up to a roach in the bed with me. Front desk guy was rude when told about it.

Woke up to a roach in the bed with me. Front desk guy was rude when told about it.

Rooms very clean but smell like an ashtray and marihuana.

Rooms very clean but smell like an ashtray and marihuana.

It was very noisy, walls seem to be paper thin. The bed was the worst I ever slept on.

It was very noisy, walls seem to be paper thin. The bed was the worst I ever slept on.

The room was immaculate when I walked in however there was a slight stench. Not a big issue as I keep air freshener. The bathroom didn't have a shower curtain but I made it work. No complaints on anything else. Overall, everything was great and the room was so spacious.

The room was immaculate when I walked in however there was a slight stench. Not a big issue as I keep air freshener. The bathroom didn't have a shower curtain but I made it work. No complaints on anything else. Overall, everything was great and the room was so spacious.

good

good

For a 1 night stay I thought I could manage staying here but the room was not clean. There were pubic hairs in the bath tub and floor throughout room was sticky. Would not recommend staying here. Beds were also very hard.

For a 1 night stay I thought I could manage staying here but the room was not clean. There were pubic hairs in the bath tub and floor throughout room was sticky. Would not recommend staying here. Beds were also very hard.

They canceled my reservation and didn't let me know so had to find a different hotel and pay twice as much

They canceled my reservation and didn't let me know so had to find a different hotel and pay twice as much

The lighting was very dim.

The lighting was very dim.

Overall, my experience was pleasant, and I will be inclined to visit Quality Inn on future travels.

Overall, my experience was pleasant, and I will be inclined to visit Quality Inn on future travels.

Very clean, hospitable great breakie

Very clean, hospitable great breakie

I wish the hotel had better smelling soap, the soap doesn’t smell good and leave your skin feeling slimy then dry

I wish the hotel had better smelling soap, the soap doesn’t smell good and leave your skin feeling slimy then dry

Rooms smelled stale. We found a few roaches crawling around near the sink. A couple of the towels had stains, while a wash cloth had holes in it (glad I brought extras). The pillows and bed were comfy tough.

Rooms smelled stale. We found a few roaches crawling around near the sink. A couple of the towels had stains, while a wash cloth had holes in it (glad I brought extras). The pillows and bed were comfy tough.

Great, understanding staff and clean rooms. Cant forget the pool area was great!

Mildew on wall over bathtub. Mildew on bed skirt around bed. Blood stain on bed sheet. Not good at all. The o e saving grace was the night shift employee. He came to the room and immediately changed our room. That room was much better. The only problem was that the first room should have not been rented in the first place. Poor🙁