Courtyard by Marriott Silver Spring North/White Oak

Everything was great!!!!!

Very good

La qualité du service au restaurant/ bar n’était pas dutout à la hauteur. Le p’tit déjeuner laisser à désirer !

N/A The television needs to be replace or repaired. The color was awful. The people looked like they were gray and shiny. Our room was at the end of the hall on the third floor, and we could hear staff when they entered the room, especially early in the morning. The carpet needs to be thoroughly vacuumed at least before guests arrived. It was hard putting the safety lock on the door. It kept jamming.

My biggest complaint was the shortage of ice machine available. On my floor (3) there was no ice machine at all. My wife and family did not care for the extremely firm beds. I had no probably with the bed. I have back problems, but sleeping on the firm mattress did not aggravate those problems. Overall I did not have any big complaints of my stay.

Very clean facility. Quality of breakfast was way beyond expectations. Attitude of staff was generally not very friendly.

Attitude of staff was generally not very friendly.

Kids from sports teams, (perhaps elite teams in tournaments?). Running up and down halls at least until 11 pm. One kept knocking on my door in the evening and morning. I can get more quiet in a cheap Motel 6 filled with drug addicts.

Very clean, staff very friendly. Good location. Kids from sports teams, (perhaps elite teams in tournaments?). Running up and down halls at least until 11 pm. One kept knocking on my door in the evening and morning. I can get more quiet in a cheap Motel 6 filled with drug addicts.

Location Next door attached room

Next door attached room

Superb

Our experience was excellent.

Location, cleanliness and the staff! Great service at the bistro.

Location, cleanliness and the staff! Great service at the bistro.

Breakfast not included, but there is a Starbucks in the lobby that serves a marginal selection of bais breakfast staples

Disaster. Lights turned on and off every half hour in the room

Exceptional

Great Hotel. Very budget friendly. Make sure you eat at the Restaurant during your stay.

Beautiful, comfortable and clean room.

Great property, highly recommend

Nice hotel but not clear why there is a $10 fee for parking when there isn't a need for anyone else to park there when it's right off the highway. I believe there was also a $6 fee for bottled water.

we did not have breakfast

The cafe is overpriced. If we had the time we would have gone to a diner for a nicer breakfast and am sure would've been cheaper and better. $9 for a cup of fruit - ridiculous.

Superb

Superb

The cafe is overpriced. If we had the time we would have gone to a diner for a nicer breakfast and am sure would've been cheaper and better. $9 for a cup of fruit - ridiculous.

Superb

The hotel is getting a little dated. Slow noisy elevators, outdated carpet and fixtures. Beds are just too soft.

Front desk staff were friendly and helpful. The food was good but expensive. In the bathroom, the body wash bottle was empty; there was no disposable shower cap. Would have liked having a box of tissue in room area.

When initially checked in was given a dirty room, had to go back and complain and was given a second room that had a stench took it funny smell. I would not recommend staying at this hotel again.

Good value for price

Good value for price

Neatness A little bit expensive

Neatness A little bit expensive

There is no breakfast menu.

The first room that we went to was not clean properly had smelly old food from the last person who stayed there in the closet. The second room was better, but the sofa had a stain on it. There was spider living on the ceiling with babies. The staff was nice. The fact that we had to pay $10 just to park in their parking lot after paying over $200 for the hotel room is crazy.

The breakfast menu was not much of a selection but IHOP was around the corner. The toilets are low to squat position please be prepared to go lower. The gym was amazing, equipment was sticky but awesome!

ROOM HAS DIRTY SHEETS ON THE SOFA AND MISSING ACCESORIES IN THE ROOM.

The front desk was really great, friendly and attentive! Dog friendly! The courtyard was a nice touch to be able to sit outside on the furniture and have coffee. The flowers were very pretty but the grass was long. There was no free coffee available and the breakfast that was offered was very expensive. Our sliding door was broken and would not open up. The grass in the courtyard needed to be mowed, overall pretty expensive for a mediocre hotel.

The front desk was really great, friendly and attentive! Dog friendly! The courtyard was a nice touch to be able to sit outside on the furniture and have coffee. The flowers were very pretty but the grass was long. There was no free coffee available and the breakfast that was offered was very expensive. Our sliding door was broken and would not open up. The grass in the courtyard needed to be mowed, overall pretty expensive for a mediocre hotel.

Clean hotel and the staff was very helpful. Bistro was great.

Good

Despite being clean & attractive, there were several drawbacks: 1. charged $10 for self-parking in their outdoor parking lot. 2. poor room lay-out; couldn't watch TV from bed comfortably. 3. charged $6 for a bottle of water in room. 4. 3 ice machines were not working and had to go to the extreme opposite end of hotel for ice. 5. prices of coffee, tea, breakfast and other were overpriced. Sorry for the negative review, which I rarely do, but we were surely disappointed.

Superb

It was ok

I was not told there was breakfast. Would have made my life easier that day if there was!

Clean room, friendly staff, immediate attention to an issue with the thermostat, nice atmosphere in the refreshment area. Super handy to highway 29 but not noisy.

Clean room and it was ready earlier than expected All the rooms next to mine and above me . Everyone having loud sex and disturbing my peace. It was Valentine's weekend I was there for a surprise birthday party. I got no rest or peace with all that sexual annoying noise.

It was great!

I liked the comfort of the room and bed. I didn’t like the price. Breakfast should have been included.

Staff was super friendly! Our stay was quiet, our room was clean and it was in a great location for visiting downtown.

Staff was super friendly! Our stay was quiet, our room was clean and it was in a great location for visiting downtown.

I liked the comfort of the room and bed. I didn’t like the price. Breakfast should have been included.

See my notes from this morning. Not impressed whatsoever. Woken up all through the night, you still have not called me back. Call me back if you want me to continue using this service.

No microwave in the room

No microwave in the room

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New fee for parking and it was not disclosed prior to my check in.

Good

Great staff, very professional. Love location reasonable price and Accommodation .

Room size. Paid parking - not mention while booking. Towels like sand papers, stained.

The front staff were warm n welcoming the bar tenders made good drinks. Gym was on of the nicest I have seen in a hotel overall a nice hotel

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Bathroom clean except there were no plastic liners in either of the trash cans. Parking was easy to access the building.

Bathroom clean except there were no plastic liners in either of the trash cans. Parking was easy to access the building.

The front desk and cleaning staff were all very pleasant and friendly. The room was clean and very spacious, the bed was comfortable and the bathroom was spotless. It was very quiet and in a safe area. There was no microwave in my room which was unusual, the selection of television channels was limited, and the pet fee was an unexpected shock! I travel to shows often with my dog and always leave the room cleaner than I found it, cover all beds and couches, pick up her poops and any others I find etc. so it was a definite shock to find that a one night stay for my quiet, trouble free dog was more expensive than my own one night stay! It would be nice if the very large pet cleaning fee could be refunded if the room was found to be in good condition at checkout. But overall an unexpectedly expensive but pleasant one night stay.

The front desk and cleaning staff were all very pleasant and friendly. The room was clean and very spacious, the bed was comfortable and the bathroom was spotless. It was very quiet and in a safe area. There was no microwave in my room which was unusual, the selection of television channels was limited, and the pet fee was an unexpected shock! I travel to shows often with my dog and always leave the room cleaner than I found it, cover all beds and couches, pick up her poops and any others I find etc. so it was a definite shock to find that a one night stay for my quiet, trouble free dog was more expensive than my own one night stay! It would be nice if the very large pet cleaning fee could be refunded if the room was found to be in good condition at checkout. But overall an unexpectedly expensive but pleasant one night stay.

Room was clean and staff very helpful

Room and property were clean but the shower pressure was weak and I don't appreciate the parking fee

Room and property were clean but the shower pressure was weak and I don't appreciate the parking fee

Yes

Yes

The room was comfortable. The staff was excellent, especially Logan and Grace. They were very friendly and helpful.

The room was very clean along with the rest of hotel. I was surprised about a $10 parking fee.

The room was very clean along with the rest of hotel. I was surprised about a $10 parking fee.

we had terrible people staying right next door on the other side of the adjoining door. Played loud music and talking until 1 am. I finally called the desk and they responded in a timely manner. Are all rooms adjoining? The noise is really unacceptable.

I thought that all the food offerings were exceptional, if you couldn’t find something that you would like you have a problem, many choices, quality, food, and friendly, helpful staff. Can’t think of anything, they did it all. They were wonderful one of the best stays in a hotel I’ve ever had.

I liked the location and proximity to DC, free parking. I really liked the cleanliness!!! I liked the housekeeping service where all my towels were exchanged and the trash was emptied. Beds were straightened up but sheets were not changed (which is fine). The room had a refrigerator but no microwave. The rooms need a glass pot that heats water to 212 degrees Fahrenheit instead of a coffee maker. I would really like hot water to make tea. And I want to see what I’m putting my water in - that why the pots must be glass.

The only thing I can say is I wish I could have stayed longer to take advantage of the food service. I loved the room. The bathroom was so nice! Everything from check-in to departure was perfect!

The only thing I can say is I wish I could have stayed longer to take advantage of the food service. I loved the room. The bathroom was so nice! Everything from check-in to departure was perfect!

Enjoyed the stay and comfort.

Enjoyed the stay and comfort.

There was no water in the room

The room was great and spacious we loved it

The room was great and spacious we loved it

My room was dirty and there were stuff in the draws.

My room was dirty and there were stuff in the draws.

Good

Good

Clean rooms. Had a minor issue with the sink they fixed it in less than 30 min.

Clean rooms. Had a minor issue with the sink they fixed it in less than 30 min.

The maintenance.. please make sure everything is working before handing it to the customer

The lobby staff were very welcoming

Clean room, quick check-in & out. Self-parking. Nice quiet location. Great front desk service. Thank you

Clean room, quick check-in & out. Self-parking. Nice quiet location. Great front desk service. Thank you

Great staff great hotel

Great staff great hotel

Room was spotless and staff was courteous. Had joint rooms for the my family trip. Love our room's

Room was spotless and staff was courteous. Had joint rooms for the my family trip. Love our room's

great location and excellent customer service

great location and excellent customer service

room was awesome

room was awesome

The variety of breakfast wasnt the best

The variety of breakfast wasnt the best

Beds were small, probably more like a full size over a queen size bed. Did not have breakfast as we were visiting family, but only had a bistro option which it nice, but hard when you have kids

Beds were small, probably more like a full size over a queen size bed. Did not have breakfast as we were visiting family, but only had a bistro option which it nice, but hard when you have kids

Clean. Quiet.

Clean. Quiet.

No Continental breakfast or coffee.....I was under the impression all Marriott properties offered this

staff was great!

staff was great!

The hotel staff was amazing and so helpful for our wedding thank you so much for everything

The hotel staff was amazing and so helpful for our wedding thank you so much for everything

Everything was great

Everything was great

Clean comfortable room. Quiet, availability of some food service

Clean comfortable room. Quiet, availability of some food service

The property is fine… I like the location and the free parking.

It was an amazing experience. I enjoy it so much.

It was an amazing experience. I enjoy it so much.

We had a very pleasant stay.

We had a very pleasant stay.

Great

Great

Yep

Yep

.

.

The room cleanliness was average could of been a plus with more detail on some things. Elevators need attention for better cleaning. Staff can be more friendlier and energized with greeting and acknowledging the guest.

The room cleanliness was average could of been a plus with more detail on some things. Elevators need attention for better cleaning. Staff can be more friendlier and energized with greeting and acknowledging the guest.

Reception area was clean and welcoming. Room was spacious, clean and comfortable. Staff was extremely friendly and accommodating. Highly recommend

Reception area was clean and welcoming. Room was spacious, clean and comfortable. Staff was extremely friendly and accommodating. Highly recommend

when I told the front desk I got the "Gen Z stare", no verbal response

when I told the front desk I got the "Gen Z stare", no verbal response

Second stay here in several months. Highly recommend!

Second stay here in several months. Highly recommend!

Breakfast was great! Fitness room looked great, but had no time to use it. The ice machine on the second floor was not working so I had to go to the ice machine outside the Fitness room.

Breakfast was great! Fitness room looked great, but had no time to use it. The ice machine on the second floor was not working so I had to go to the ice machine outside the Fitness room.

i didn't like so much this place, the elevator not so easy to excess to far a way from the lobby no direction or signs of room on each floor over clean and find to stay.

i didn't like so much this place, the elevator not so easy to excess to far a way from the lobby no direction or signs of room on each floor over clean and find to stay.

Well kept and easy ti access.

Well kept and easy ti access.

Nice

Nice

Everything was great. Bed was comfortable and the front desk check in was so pleasant. I have only one thing. When taking a shower(and the shower was great mind you) I looked up and brown mold was all over the ceiling. The ceiling are really high- so I imagine it’s hard to get up there without a ladder- but honest- that is the only thing but it kinda skeezed me out a bit. Perfect place- everything neat as a pin and I just had to look up…..

Everything was great. Bed was comfortable and the front desk check in was so pleasant. I have only one thing. When taking a shower(and the shower was great mind you) I looked up and brown mold was all over the ceiling. The ceiling are really high- so I imagine it’s hard to get up there without a ladder- but honest- that is the only thing but it kinda skeezed me out a bit. Perfect place- everything neat as a pin and I just had to look up…..

Easy access to the local hospital for visits.

Easy access to the local hospital for visits.

Front desk staff was very nice. Room very clean.

Front desk staff was very nice. Room very clean.

it was an amazing experience

it was an amazing experience

There is no Swimming Pool

There is no Swimming Pool

The hotel is well situated. It is modern and very comfortable. The staff were friendly and helpful. The room was spacious and clean. The only issue we had was that the bathroom was primitive, with no cover on the toilet and no vanity or shelving for toiletries. However, the price was fantastic.

The hotel is well situated. It is modern and very comfortable. The staff were friendly and helpful. The room was spacious and clean. The only issue we had was that the bathroom was primitive, with no cover on the toilet and no vanity or shelving for toiletries. However, the price was fantastic.

The only thing you really need is microwaves in the rooms and longer hours at cafe!

The only thing you really need is microwaves in the rooms and longer hours at cafe!

I loved the location, parking availability, cleanliness and the staff were amazing.

I loved the location, parking availability, cleanliness and the staff were amazing.

It was very hard to get a local phone number for the front desk because I broke through Expedia

It was very hard to get a local phone number for the front desk because I broke through Expedia

They have a little café, where they serve alcohol and light fair but the hours aren’t really right for me… I get in later and leave later. It only stays open till 10 and then it closes in the morning at 10 if they could add on an hour, it would be so much nicer… There is no microwave in the room and that’s a bummer adding to less convenience. there is one downstairs, but I don’t wanna have to go downstairs to warm up my food.

They have a little café, where they serve alcohol and light fair but the hours aren’t really right for me… I get in later and leave later. It only stays open till 10 and then it closes in the morning at 10 if they could add on an hour, it would be so much nicer… There is no microwave in the room and that’s a bummer adding to less convenience. there is one downstairs, but I don’t wanna have to go downstairs to warm up my food.

Convenient access to hospital

Convenient access to hospital

Very good

Very good

This hotel was great and the associates were always polite and professional.

This hotel was great and the associates were always polite and professional.

I love that it is clean and good customer care

I love that it is clean and good customer care

The only issue was not having a microwave in or near the room.

The only issue was not having a microwave in or near the room.

Our teens and I jad a wonderful stay. The staff was friendly and helpful. We will stay here again when we return to visit family amd DC again!

Our teens and I jad a wonderful stay. The staff was friendly and helpful. We will stay here again when we return to visit family amd DC again!

Super easy check in and very clean room

Super easy check in and very clean room

It was very clean and beds were comfort

It was very clean and beds were comfort

Our stay did not happen. After struggling with your web site we finally called the hotel and cancelled our reservation.

Our stay did not happen. After struggling with your web site we finally called the hotel and cancelled our reservation.

The “bistro” in the lobby was disappointing, running out of some items and not very good. We did find a little deli in an office building across the street (Mike and Barry’s Deli) that was very good. Otherwise, any restaurants are about a mile away.

The “bistro” in the lobby was disappointing, running out of some items and not very good. We did find a little deli in an office building across the street (Mike and Barry’s Deli) that was very good. Otherwise, any restaurants are about a mile away.

Really great staff and service

Really great staff and service

Theroom was handicap compatible which was helpful.

Theroom was handicap compatible which was helpful.

I booked a king room With couch was given two full sized beds!

I booked a king room With couch was given two full sized beds!

Continue

Continue

Breakfast was very overpriced. Staff was polite, friendly and courteous.

Breakfast was very overpriced. Staff was polite, friendly and courteous.

Very clean and delightful

Very clean and delightful

Great staff, nice stay! Thank you

Great staff, nice stay! Thank you

Clean

Clean

It was in a good location. Staff was friendly.

It was in a good location. Staff was friendly.

Ants in the room, not addressed while we were there after talking to front desk and the engineer directly. Manger never responded. Not a pleasant place to stay

Ants in the room, not addressed while we were there after talking to front desk and the engineer directly. Manger never responded. Not a pleasant place to stay

They do not offer free wifi. The thermostat was ok but we could not run the fan for white noise while regulating the temperature; only did one or the other. This property looks decent in photos, but it's below average in real life. The lobby is the restaurant, so if you think that is just a quick coffee bar, it's not. The mattress was old and concaved in the center, and the pillows were lumpy and uncomfortable. Apparently we were next to the dumpster and the trash was picked up at 6:30am. It woke us up. Someone "accidentally" called our room at 7am for a wake up call. 30 minutes later the housekeepers were outside our door making a ton of noise. We had planned to sleep in until 9 since we were traveling and exhausted but clearly that wasn't happening. We went out for breakfast and when we returned we were locked out of the room, even though check out was not until noon. I would not stay here again. It was overpriced and not a pleasant stay.

They do not offer free wifi. The thermostat was ok but we could not run the fan for white noise while regulating the temperature; only did one or the other. This property looks decent in photos, but it's below average in real life. The lobby is the restaurant, so if you think that is just a quick coffee bar, it's not. The mattress was old and concaved in the center, and the pillows were lumpy and uncomfortable. Apparently we were next to the dumpster and the trash was picked up at 6:30am. It woke us up. Someone "accidentally" called our room at 7am for a wake up call. 30 minutes later the housekeepers were outside our door making a ton of noise. We had planned to sleep in until 9 since we were traveling and exhausted but clearly that wasn't happening. We went out for breakfast and when we returned we were locked out of the room, even though check out was not until noon. I would not stay here again. It was overpriced and not a pleasant stay.

Very clean and well maintained

Very clean and well maintained

My stay was amazing, very clean room, friendly reception service. The only challenge, a disturbing sounds coming from your neighbors room. Without any exaggeration, it seems like you’re sharing the same room. I highly recommend to use some kind of sound barrier between the rooms.

My stay was amazing, very clean room, friendly reception service. The only challenge, a disturbing sounds coming from your neighbors room. Without any exaggeration, it seems like you’re sharing the same room. I highly recommend to use some kind of sound barrier between the rooms.

Rooms were well apportioned and comfortable. Staff was courteous and efficient. Location was centrally located and convenient. Property was safe and well kept. Price was fair and affordable. Great weeklong stay.

Rooms were well apportioned and comfortable. Staff was courteous and efficient. Location was centrally located and convenient. Property was safe and well kept. Price was fair and affordable. Great weeklong stay.

Professional and easy to book and a great place to stay. Thank you

Professional and easy to book and a great place to stay. Thank you

The sink drain in my room 101 was slow. And there was no way to stop the drain.

The sink drain in my room 101 was slow. And there was no way to stop the drain.

I loved the Gym area, it was very clean, and the free weight goes up to 50lbs. I ordered a grilled chicken sandwich from the front restaurant, and it was delicious and reasonable price. Overall, my stay at the Courtyard Marriott was amazing thank you!

I loved the Gym area, it was very clean, and the free weight goes up to 50lbs. I ordered a grilled chicken sandwich from the front restaurant, and it was delicious and reasonable price. Overall, my stay at the Courtyard Marriott was amazing thank you!

Excellent Staff

Excellent Staff

Very nice stay. Phones in room did not work therefore unable to call for room service aka toilet paper on the middle of the night. Aside from that ,it was lovely. Staff very sweet and told us good directions to the zoo.

It was great

N/A

Everything is expected being a Marriot. The only thing is that the king size bed does sink

I missed getting a disposable shower cap and the little bottles of lotion. The hotel was nice but the guests were extremely noisy. Every night they were stomping up and down the nearby stairwell or they were talking loudly outside my door at 6:30am. Location was convenient to food and shopping; very short drive to both. Free parking was a definite plus. By today’s standards, I received value for my money.

I like everything is a good place to rest.

Staff was very friendly. I like that the building had multiple entrances from the parking lot which was accessible by room key card.

The staff was very warm and friendly. The room was super clean and the beds were very comfortable. We had breakfast and coffee which was really nice. Altogether, it was a great place to stay and we would totally stay here again.

Nothing to share.

breakfast was a joke - $5.50 for the worst croissant I've ever had.

Food easily accessible nearby. Room was clean.

I didn’t stay in my room the first day at all due to being at the hospital with my grandmother. I asked for a refund for that since I never set foot in the room on Thursday. They said no and would give me complimentary breakfast. I can buy my own breakfast.

Clean

I had a nice stay. My room was clean. The hotel was clean and the second best thing was parking, there were no issues and plenty of parking. I must’ve went on a good night, especially to be a Friday because it was nice and quiet. And last, but not least the front staff was really nice.

Always a peaceful stay

The hotel itself was nice enough and I will go back, but I will ask for a different room.

Party of kids in lobby were disruptive during the check in. A 2 hour cooler for a refrigerator. Room smelled like chlorine, a can of soda was $5, yes $5.

In the future I will look more carefully to see what other brands are available and I won’t be as quick to stay at a Courtyard by Marriott.

The property is central to dining options within walking distance. Friendly staff and clean and spacious rooms.

Had a great stay and will be staying again in the future!

I was initially very impressed with the decor. It's a pleasant departure from the typical hotel decor at other properties. I also loved the TV and many options to watch. The room was very clean the housekeeping staff were very friendly. I would only suggest 2 improvements: (1) add a grab bar in the shower/bathtub because it's easier to shave if there's something to hold onto and (2) make a small refrigerator available. Otherwise the place was just about perfect!

Great gym

Clean, comfortable, would gladly stay again

The location was perfect for us having to have appointment in area.

This was a clean property.

Will be staying again

Very clean!!

Great room, the only downside was that the service at the front desk was light they looked short staffed. That said, the staff that was in attendance were great! I’d stay here again the room was immaculate!

Wonderful stay

Great service

Clean and quiet

Hotel was new. Nice lobby and common areas.

Perfect

As I was traveling for work, it was conveniently located for my job; it was also close to shopping (Target, Giant Supermarket, etc.). Would have loved to have a microwave as I prefer to eat in and rest after my shift, but overall the hotel was great for what I needed.

Quiet

Great place to stay.

Everything

Perfect place to crash while visiting the area

Great property and amenities Helpful staff

The hotel was quiet and comfortable. The housekeeping was spotty. No ice machines (that worked) so front desk persons had to provide ice from the Bistro. Unless you have a car there is nothing within walking distance (unless you enjoy walking in 95 degree heat. You're better off staying at the Downtown Silver Spring Courtyard.

Even with the computer outage and no room keys. The staff always made it convenient to get in and out

This hotel is a good location for someone driving to the DC or Baltimore area. Nice rooms

Very modern and clean. Nice walk-in shower. Great bedding and soft mattress (like heaven, sleeping on a cloud). Parking on site. Quiet room with balcony. Just perfect!

quiet, spacious room

Good

No water , no microwave no pool

Clean

This hotel is clean and new. The bed was so comfortable i had the best sleep. The staff was friendly and I would stay here again.

when I arrived Marriott That evening the reception was not good

The bathroom is very unsafe. The glass shower door literally exploded while I was in it and injured me quite badly. After checking online it appears this happens quite often at Marriott hotels due to the type of tempered glass they use to build the shower doors. When I told the hotel they were completely uninterested and unconcerned with my safety or health. They did not help me even though I was bleeding. They then overcharged me to replace the door. Overall, very disappointing and dangerous.

Clean and nice property.

Good

My only two draw back was the ice on my floor didn’t work and the room had no microwave but a refrigerator lol. Was unable heat up my food