Super 8 by Wyndham Shelby
About Super 8 by Wyndham Shelby
Super 8 by Wyndham Shelby is offering accommodations in Shelby. Featuring a seasonal outdoor swimming pool, the 2-star hotel has air-conditioned rooms with free WiFi. The property provides room service and an ATM for guests. At the hotel, every room includes a desk. All guest rooms in Super 8 by Wyndham Shelby are equipped with a flat-screen TV and free toiletries. A continental breakfast is available at the accommodation. Speaking English, Spanish, Gujarati and Hindi, staff are always on hand to help at the reception. Charlotte Douglas International Airport is 34 miles away.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Family friendly
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received overwhelmingly negative reviews, with guests expressing dissatisfaction across various aspects. The proximity to family homes or planned engagements was the only positive mentioned.
- Proximity to family homes or planned engagements
- Poor cleanliness and maintenance, including issues with toilets, showers, and furniture
- Unpleasant smells, including cigarette smoke and mold
- 1/5
The staff were super nice and accommodating. It was a quiet place. The dead bolt did not work. The coffee was instant and not good at all. There were no blankets on the bed and when I asked for a blanket the man at the desk said they had no blankets. He did however go out of his way to bring us a comforter. It appeared to me that it is a struggling hotel just trying to stay open.
- 3/5
Pleasant
- 4.5/5
Superb
- 3.5/5
Good
- 4/5
Very good
- 3.5/5
Good
- 1/5
Very poor
- 1/5
The worst hotel I've ever stayed at, dope motel. Very dirty down right discussing should be closed. Could not believe Wyndham had there name attached to this motel
- 0.5/5
It was one of the worse hotels I had stay in The room had roaches in my bed
- 0.5/5
It was one of the worse hotels I had stay in The room had roaches in my bed
- 4/5
Peaceful No hand grips in shower
- 4/5
No hand grips in shower
- 2/5
This was a bare bones establishment. For example, hair dryer mount on wall but no hair dryer, no tissues in tissue holder. Burn holes on bedspreads and chair. Deadbolt did not work and door closure seemed iffy. An effort had been made to clean but the room smelled stale and of smoke. I guess I got what I paid for.
- 3/5
Pet friendly
- 4.5/5
The rooms was nice and clean. Showers were wonderful. My heat did not work in my room, but the room was nice and lovely and there was a lot of gaps around the door doors
- 4.5/5
The rooms was nice and clean. Showers were wonderful. My heat did not work in my room, but the room was nice and lovely and there was a lot of gaps around the door doors
- 4/5
Very good
- 1/5
Dirty, foul odor, black mold, etc…
- 2/5
Room was in poor condition
- 4/5
Very good
- 3/5
Parking was secure AC worked well Hotel Employee was very rude as I was making reservation threatened to call police why I don't know Refrigerator didn't work only 1 lamp worked in room and then the disrespect was to much wouldn't recommend this place for anyone.
- 2/5
Pets are welcomed handicapped accessible inside room was horrible 1 lamp for entire room refrigerator don't work house keeping didn't leave trash bag when I get back to the room I'm thinking about asking for different room not the best stay.
- 0.5/5
Bad
- 2/5
Needs remodeling worth about 60 a night
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Great location and helpful staff
- 5/5
Great location and helpful staff
- 3.5/5
Nothing
- 4/5
The room was good and clean the refrigerator and microwave were clean also.
- 4/5
The room was good and clean the refrigerator and microwave were clean also.
- 4/5
Quieter
- 4/5
Quieter
- 0.5/5
False advertisement they have no breakfast. I had to change rooms at least three times before I got a room that didn’t look like a “trap house”. The rooms are way overpriced for what they have to offer.
- 3.5/5
It was peaceful
- 3.5/5
It was peaceful
- 2/5
I have a hard time answering this question! I didn’t like the smell of weed all day long. I really hope I pass my piss test as an employee of a sheriffs department! If not what can I do? Unemployed from this Experience I had no control of!
- 2/5
Location was close to my venue The room was dirty and urine in the toilet. The covers and sheets were stain
- 3.5/5
Everything Nothing
- 4/5
Good experience. Never got my pet deposit back, but it was a good experience, we would stay there again.
- 4/5
Good experience. Never got my pet deposit back, but it was a good experience, we would stay there again.
- 1/5
Frist off , they changed the dates n couldn't , find my resvarion , n had to buy another night , instead of working with me never asked for my confirmation number, I want a refund for the original night stay, then asked for non smoking room open door n it stink od cigarettes, the chair looked like dried blood all over it , the shower floor leaked from the tub, terrible mold on the ceiling black, next morning free breakfast no coffee no waffle no Juise all there all empty, dry cereal n milk , terrible, came in after midnight new years eve, n 2 Cop cars there made feel very unsafe, late night activity in parking lot , woman in lot, black n white , nasty, I want a refund I should ask for both nights but I stayed one night , it's a total rip off , he was mad because I used Expedia, when I asked for coffee the Indian man, threw up his hands left the desk n went in back room shut the door, this is not acceptable, I want a refund please, help me with this stay ,
- 1/5
Frist off , they changed the dates n couldn't , find my resvarion , n had to buy another night , instead of working with me never asked for my confirmation number, I want a refund for the original night stay, then asked for non smoking room open door n it stink od cigarettes, the chair looked like dried blood all over it , the shower floor leaked from the tub, terrible mold on the ceiling black, next morning free breakfast no coffee no waffle no Juise all there all empty, dry cereal n milk , terrible, came in after midnight new years eve, n 2 Cop cars there made feel very unsafe, late night activity in parking lot , woman in lot, black n white , nasty, I want a refund I should ask for both nights but I stayed one night , it's a total rip off , he was mad because I used Expedia, when I asked for coffee the Indian man, threw up his hands left the desk n went in back room shut the door, this is not acceptable, I want a refund please, help me with this stay ,
- 0.5/5
Nothing at all Everything. Disgusting. Dirty. No pride whatsoever in caring for the property. The place is literally for drug addicts.
- 4/5
It wasn't terrible.
- 4/5
It wasn't terrible.
- 3/5
Pleasant
- 4/5
Very good
- 1/5
Staff
- 1/5
Staff
- 4/5
Staff was fine. Room was fine.
- 4/5
Staff was fine. Room was fine.
- 0.5/5
Nothing at all Everything. Disgusting. Dirty. No pride whatsoever in caring for the property. The place is literally for drug addicts.
- 0.5/5
Location to our event No smoke detectors, cigarette burns in bed coverings, stained sheets, no toilet paper holder, dirty floors, garbage never taken from room in 3 days, no mirror above sink, no place to hang clothes, tv had to be rest every time it was turned on, bathtub bottom not flat ( round) felt very unsafe, bathroom door had foot prints all over it, asked for extra towels because of 4 people in room and the gave me 1 bath towel and said that's all they had. Would not recommend this place to anyone and will think twice about booking any Super 8 again. VERY DISAPPOINTING. For the amount we paid sound have been a lot nicer
- 2/5
Staff was pleasant, parking lot was clean, but the room wasn’t that great. Mold in the shower, a/c had a real horrible smell, cigarette holes in the comforter, sink was not clean and the floor was sticky.
- 2/5
Staff was pleasant, parking lot was clean, but the room wasn’t that great. Mold in the shower, a/c had a real horrible smell, cigarette holes in the comforter, sink was not clean and the floor was sticky.
- 1/5
All of the above safety concerns, fire hazard, very nasty, bugs all over in the bed smush. In the walls on the floor and curtains hair food mold the sheets was not changed from previous person that been there etc no smoke detector no phone in the room , lamp was plugged in to it and dt didn't have a light bulb in it, outlets that was burnt out outlets that didn't work with Xxxx in permanent marker written on it, mold on bed's,and in the bathroom , no breakfast only coffee with sugar packets and powder creamer.
- 1/5
All of the above safety concerns, fire hazard, very nasty, bugs all over in the bed smush. In the walls on the floor and curtains hair food mold the sheets was not changed from previous person that been there etc no smoke detector no phone in the room , lamp was plugged in to it and dt didn't have a light bulb in it, outlets that was burnt out outlets that didn't work with Xxxx in permanent marker written on it, mold on bed's,and in the bathroom , no breakfast only coffee with sugar packets and powder creamer.
- 1/5
Power went out Sunday and Monday night when I got off work they didn’t provide me with any clean towels and I had to go to sleep dirty after along day of work
- 1/5
Power went out Sunday and Monday night when I got off work they didn’t provide me with any clean towels and I had to go to sleep dirty after along day of work
- 5/5
It was good nothing I didnt likev
- 2/5
Almost non existent breakfast. Broken electric faceplates. Fan left as hole in wall. No tissues. Cheap thin towels. No iron in room. Flooring looked repaired and not done correctly. Wall repairs were sloppy. Host stayed on phone while checking me in. Bed was comfortable! And microwave/fridge worked. Slow wifi
- 2/5
Almost non existent breakfast. Broken electric faceplates. Fan left as hole in wall. No tissues. Cheap thin towels. No iron in room. Flooring looked repaired and not done correctly. Wall repairs were sloppy. Host stayed on phone while checking me in. Bed was comfortable! And microwave/fridge worked. Slow wifi
- 4/5
Easy check in
- 4/5
Easy check in
- 2/5
The shower was filthy smd -
- 2/5
The shower was filthy smd -
- 0.5/5
Suggestive selling and false advertisement. I couldn’t breathe due to dusty room, bullet hole in curtain covered by tape, linens were dirty and burnt holes in sheets. Door needed weather strip for main door. Anything could crawl in snake, bugs, cats, etc.
- 1/5
Location was ok and desk clerk was a nice guy. Was pet friendly which is nice and hard to find these days. Room had a terrible tobacco smoke oder. The Room was also infested with bugs. Lots of stink bugs . They were crawling on the bed, ceiling and in the bathroom. One buzzed my wife as we entered the door and that was it. We had to ask for a refund. The desk clerk understood and quickly refunded our money.
- 3/5
TV did not work, Breakfast was a joke. Bed was comforable thats it. Would not stay there again.
- 3/5
TV did not work, Breakfast was a joke. Bed was comforable thats it. Would not stay there again.
- 0.5/5
Mouthing ended up leaving uncomfortable roches and dirty broken furniture Everything
- 1/5
Bed had bed bugs and was unable to stay there. Staff said I could not get a refund. Completely unsatisfactory and will never stay there again!!!
- 1/5
Bed had bed bugs and was unable to stay there. Staff said I could not get a refund. Completely unsatisfactory and will never stay there again!!!
- 4/5
Lov it here
- 4/5
Lov it here
- 1.5/5
Nothing!! Dirty, comforter was nasty, toilet seat broken, bed was very uncomfortable, room needs major updating. Roaches crawling in the bathroom.
- 4/5
Great place to stay
- 4/5
Great place to stay
- 5/5
Great gives me great discounts easy tovsign up for different places
- 5/5
Great gives me great discounts easy tovsign up for different places
- 5/5
Great place to stay love ut here
- 5/5
Great place to stay love ut here
- 5/5
GrewT place to stay
- 5/5
GrewT place to stay
- 1/5
Terrible place,smoke steanch,,,,no mirror above sink,,,Gfici not working,,,,a/c filter dirty,,,black mold on dub,,,,smoke-detecter not connected,,,One of worst ive ever stayed at!!!!,,,,,
- 1/5
Terrible place,smoke steanch,,,,no mirror above sink,,,Gfici not working,,,,a/c filter dirty,,,black mold on dub,,,,smoke-detecter not connected,,,One of worst ive ever stayed at!!!!,,,,,
- 1.5/5
Location was pretty convenient, bed was pretty good. 1” gap under the door, fridge door was loose you had to hold it up to close it, the towels were less than second rate, stained and one was tattered, the toilet leaked when flushed, but it had a good bed and decent water pressure.
- 5/5
Friendly staff
- 4/5
Great place everybody so helpful
- 4/5
Great place everybody so helpful
- 4/5
Staff
- 4/5
Staff
- 4/5
Breakfast
- 4/5
Breakfast
- 3/5
Good customer service
- 3/5
Good customer service
- 2.5/5
The location was good. Had restaurants around close by. My room wasn't clean. Had bugs crawling around. Had my own spray and household cleaning. I didn't like that they keep trying to get more money off my card without explanations. Which i paid everything through online.
- 5/5
Everything
- 0.5/5
Cost and location Ran down. Dirty property. Double charges to my card to over $700. Told I would be refunded. Takes time using a debit card.
- 0.5/5
Nothing it was a horrible experience. Photos are deceiving. Online ratings are moderate. However, when we arrived, it was horrible. I rented 2 rooms for 2 nights both rooms were non-smoking. Checked in at 330am. and was out before 8 am. The bedding had horrible stains and burn holes. The showers were both horrible. There were dead spiders on the back of the toilet. Fridge was discussing. The rooms smelled bad. There were several broken items. It was not clean at all, and honestly, I did not feel safe to be in. When I requested a cancelation for our 2nd night understanding that I would have to pay for the night we stayed. I was told that because I used a 3rd party, there was nothing the hotel could do. I called booking where I reserved the room, and he said it was up to the motel to process the refund but they did email to help cancel our 2nd night and I was told all super 8 had to do was click they accepted the cancelation. We were still at the motel, and I asked them to check for the email. They became very upset and stated they would not be doing anything because there is nothing they could do, and they said that everyone had different expectations on what acceptable rooms were, which was insanity. I wasn't expecting a full refund, just a cancelation of the 2nd night due to conditions. Lessons learned once we left, I searched and found locals who said "thats where the ladies of the night go," and there had been "someone shot a time or two there." I have so many more photos but am limited to upload 4.
- 2/5
Ac worked, water closet didn't flush . One inch opening at the bottom of door.
- 2/5
Ac worked, water closet didn't flush . One inch opening at the bottom of door.
- 1/5
Nasty, nothing repaired in last 10 years and rundown
- 1/5
Nasty, nothing repaired in last 10 years and rundown
- 1/5
But the manager on duty was very nice and when asked for a full refund he returned our money without any problems.
- 1/5
But the manager on duty was very nice and when asked for a full refund he returned our money without any problems.
- 1/5
Bed was too firm.
- 1/5
Bed was too firm.
- 1/5
- 1/5
- 3/5
Was basic rooms was below average
- 3/5
Was basic rooms was below average
- 0.5/5
That the bed was not comfortable the room was messy when we arrived i would not stay at Super 8
- 2/5
The room was small there was a hole in the drapes and the comforter on the bed. The dressers floors phone and walls were dirty with dried drops of paint on floor. No extra towels and room was humid with a stuffy and musty smell when we first walked in. I would not stay here again.
- 2/5
The room was small there was a hole in the drapes and the comforter on the bed. The dressers floors phone and walls were dirty with dried drops of paint on floor. No extra towels and room was humid with a stuffy and musty smell when we first walked in. I would not stay here again.
- 1/5
The rooms are FILTHY! Plaster falling off the walls, TV but did not work and was so dirty I don’t know if you could see the screen if it did work. holes stains and hair on the sheets. No smoke detector, molded curtains and shower stall complete with other people’s hair. The room smelled pretty funky. DO NOT BOOK HERE!!!
- 1/5
The rooms are FILTHY! Plaster falling off the walls, TV but did not work and was so dirty I don’t know if you could see the screen if it did work. holes stains and hair on the sheets. No smoke detector, molded curtains and shower stall complete with other people’s hair. The room smelled pretty funky. DO NOT BOOK HERE!!!
- 1/5
No towels or trash cans room was not clean slept in my car
- 1/5
No towels or trash cans room was not clean slept in my car
- 2/5
The room was dirty, with candy wrappers behind the nightstand. There was a six-inch spider web stretched across one corner of the window. The towels were very thin. The bed cover had two holes in it. Breakfast was only cold cereal and coffee or juice. No hot water for tea. The man at the front desk was borderline rude. I will not return to this motel!
- 2/5
The room was dirty, with candy wrappers behind the nightstand. There was a six-inch spider web stretched across one corner of the window. The towels were very thin. The bed cover had two holes in it. Breakfast was only cold cereal and coffee or juice. No hot water for tea. The man at the front desk was borderline rude. I will not return to this motel!
- 1/5
Stinky and dirty rooms, bathroom room lock broken, no breakfast while it was included,
- 1/5
Stinky and dirty rooms, bathroom room lock broken, no breakfast while it was included,
- 1/5
I booked a reservation from Expedia and they took my money without checking me in it’s already been a week and still haven’t received my refund I went in and the manager told me to call Expedia Expedia calls them and they tell them to call back in the morning cause manager isn’t there so moral of the story they stole. My money without even intending getting it back
- 1/5
I booked a reservation from Expedia and they took my money without checking me in it’s already been a week and still haven’t received my refund I went in and the manager told me to call Expedia Expedia calls them and they tell them to call back in the morning cause manager isn’t there so moral of the story they stole. My money without even intending getting it back
- 5/5
This property was horrible. There was no smoke detector in my room. When asked they said " its a nonsmoking room" the celing was leaking on the bed, when mentioned they said"we can move your bed over" the 2 tvs did not work. The phone that was pluged in to call office did not work. It was very dirty/dusty and i found 2 cigarette butts behind the nightstand when i checked to plug phone in I would not recommended this motel to anyone.
- 5/5
This property was horrible. There was no smoke detector in my room. When asked they said " its a nonsmoking room" the celing was leaking on the bed, when mentioned they said"we can move your bed over" the 2 tvs did not work. The phone that was pluged in to call office did not work. It was very dirty/dusty and i found 2 cigarette butts behind the nightstand when i checked to plug phone in I would not recommended this motel to anyone.
- 1/5
There was a golden corrals right across the street from the hotel that was one of the best experience….. That hotel was filled with roaches It was not clean It was NOT safe NOT TAKE YOUR Family
- 1/5
There was a golden corrals right across the street from the hotel that was one of the best experience….. That hotel was filled with roaches It was not clean It was NOT safe NOT TAKE YOUR Family
- 3/5
Old,worn,dated.No water from cold side of sink. Breakfast bar pretty lame.coffee and cornflakes. Lots of litter all around the property. Desk people not too friendly. It served my purpose of a place to lay my head.
- 3/5
Old,worn,dated.No water from cold side of sink. Breakfast bar pretty lame.coffee and cornflakes. Lots of litter all around the property. Desk people not too friendly. It served my purpose of a place to lay my head.
- 1/5
We couldn’t stay all night, it was filthy and smelled of smoke. The paint was falling from the ceiling and curtains wouldn’t close. The bedding had a hole burned from smoking. The wallpaper was peeling from the walls and the stains on the carpet looked like blood. Horrible place.
- 1/5
We couldn’t stay all night, it was filthy and smelled of smoke. The paint was falling from the ceiling and curtains wouldn’t close. The bedding had a hole burned from smoking. The wallpaper was peeling from the walls and the stains on the carpet looked like blood. Horrible place.
- 5/5
Pretty nice
- 5/5
Pretty nice
- 1/5
Our reservation was not available so we had to get a king size room with one bed. The pipes under the sink were broken completely so the entire floor was soak and wet our entire stay, there was only a sheet and the topper on the bed. No blanket. Television did not work, half the lights don’t work. We stayed because everywhere else was full so we had to maneuver with just the bathroom light and kept our shoes on the entire time from the floor being soaked. I was supposed to pay $174 for 2 nights they charged me $210 for a horrible room.
- 1/5
Our reservation was not available so we had to get a king size room with one bed. The pipes under the sink were broken completely so the entire floor was soak and wet our entire stay, there was only a sheet and the topper on the bed. No blanket. Television did not work, half the lights don’t work. We stayed because everywhere else was full so we had to maneuver with just the bathroom light and kept our shoes on the entire time from the floor being soaked. I was supposed to pay $174 for 2 nights they charged me $210 for a horrible room.
- 5/5
No complaints
- 5/5
No complaints
- 1/5
The property is extremely nasty. We switched rooms twice and both rooms needs a deep cleaning.
- 1/5
The property is extremely nasty. We switched rooms twice and both rooms needs a deep cleaning.
- 3/5
Staff friendly an it’s a quite comfy place to stay wished pool was open n that they had coffee all day but it was good
- 3/5
Staff friendly an it’s a quite comfy place to stay wished pool was open n that they had coffee all day but it was good
- 1/5
Very old and unkempt
- 1/5
Very old and unkempt
- 3/5
Pool wasn't clean or really up to par to even swim not a great place to book for a pool
- 3/5
Pool wasn't clean or really up to par to even swim not a great place to book for a pool
- 1/5
The tub wouldn't drain, maintenance fixed that issue. The wall TV didn’t work, attendant had to bring in another tv. Hotel is below basic!
- 1/5
The tub wouldn't drain, maintenance fixed that issue. The wall TV didn’t work, attendant had to bring in another tv. Hotel is below basic!
- 2/5
Very Dissatisfied.
- 2/5
Very Dissatisfied.
- 2/5
The room wasn’t the cleanest. The sink when you used it didn’t drain well. It took a while to drain. In the night stand between the beds had some type of pill in a bag. I wasn’t impressed.
- 2/5
The room wasn’t the cleanest. The sink when you used it didn’t drain well. It took a while to drain. In the night stand between the beds had some type of pill in a bag. I wasn’t impressed.
- 1/5
Problem #1. Tried to check in an hour early. That will be a $20 charge. One hour later there’s no extra charge. Really? Problem #2. Room toilet doesn’t flush. We change rooms. Problem#3 No ice bucket in room. I told front desk lady I needed an ice bucket. She said she would bring me one. She never brought me an ice bucket. Problem #4. Turn on tv. It says no signal. Can’t watch tv. Told front desk lady about this. She said someone would come up and look at it. No one ever came up to look at it. Problem #5. Phone in room didn’t work so I couldn't call to report these problems. I had to walk to the lobby to report them. Problem# 6. Bed sheets had stains and holes in them. Problem #7. The ceiling was stained and pieces of it were falling off. Problem #8. The deluxe breakfast bar the hotel offered was two cereal choices, fruit cups, granola bars and juice and coffee. It’s a super 8. I wasn’t expected the Plaza but this place was a dump! There’s a nicer looking hotel across the street. Go there.
- 1/5
Problem #1. Tried to check in an hour early. That will be a $20 charge. One hour later there’s no extra charge. Really? Problem #2. Room toilet doesn’t flush. We change rooms. Problem#3 No ice bucket in room. I told front desk lady I needed an ice bucket. She said she would bring me one. She never brought me an ice bucket. Problem #4. Turn on tv. It says no signal. Can’t watch tv. Told front desk lady about this. She said someone would come up and look at it. No one ever came up to look at it. Problem #5. Phone in room didn’t work so I couldn't call to report these problems. I had to walk to the lobby to report them. Problem# 6. Bed sheets had stains and holes in them. Problem #7. The ceiling was stained and pieces of it were falling off. Problem #8. The deluxe breakfast bar the hotel offered was two cereal choices, fruit cups, granola bars and juice and coffee. It’s a super 8. I wasn’t expected the Plaza but this place was a dump! There’s a nicer looking hotel across the street. Go there.
- 3/5
I saw a roach in the room and it had cold cereal need more selection
- 3/5
I saw a roach in the room and it had cold cereal need more selection
- 4/5
for the money it's not bad
- 4/5
for the money it's not bad
- 2/5
Items were broken in room door was not safe . Dust and corners in bathroom dirty. NO TOWELS at all and cups etc
- 2/5
Items were broken in room door was not safe . Dust and corners in bathroom dirty. NO TOWELS at all and cups etc
- 1/5
the property was very bad, dirty, bathroom leaking water. Never, never send people here. Dirty sheets, bad bad! Take this property off!
- 1/5
the property was very bad, dirty, bathroom leaking water. Never, never send people here. Dirty sheets, bad bad! Take this property off!
- 1/5
filthy, nasty. Linens dirty. We ended up going to the Fairfield Inn across the street. I'm now trying to get a refund.
- 1/5
filthy, nasty. Linens dirty. We ended up going to the Fairfield Inn across the street. I'm now trying to get a refund.
- 5/5
Otherwise this was fine to get sleep and a shower
- 5/5
Otherwise this was fine to get sleep and a shower
- 5/5
Nice for family visiting for a wedding
- 5/5
Nice for family visiting for a wedding
- 1/5
I had to be put in two different rooms one with no towels or cleaned I cleaned it n finally got towels need a refund
- 1/5
I had to be put in two different rooms one with no towels or cleaned I cleaned it n finally got towels need a refund
- 1/5
Terrible condition: Had to repair toilet to use it. Verry noisey due to proximity to RTE 74 and occupants in room 115. No breakfast . Actually checked out due Bedding, asked for non smoking and was given a smokers room 👎. Only things that worked were the TV and the HVAC. Bed - had no support or blanket - Pillows were very thin
- 1/5
Terrible condition: Had to repair toilet to use it. Verry noisey due to proximity to RTE 74 and occupants in room 115. No breakfast . Actually checked out due Bedding, asked for non smoking and was given a smokers room 👎. Only things that worked were the TV and the HVAC. Bed - had no support or blanket - Pillows were very thin
- 1/5
There were bed bugs in our room my kids, myself and their father were bitten and all the hotel did was move our room on the last night. They refused to discount or refund any of our money.
- 1/5
There were bed bugs in our room my kids, myself and their father were bitten and all the hotel did was move our room on the last night. They refused to discount or refund any of our money.
- 4/5
was a decent stay bed was very comfortable the shower was wonderful perfect spray and temperatures staff very pleasant
- 4/5
was a decent stay bed was very comfortable the shower was wonderful perfect spray and temperatures staff very pleasant
- 1/5
This hotel is the dirtiest hotel I have ever stayed in (or rather, not stayed in, as my husband and I decided we did not feel safe enough to stay here and ended up losing out on our money on the reservation). I don't usually consider myself a germaphobe or someone who is overly picky about cleanliness, but this hotel was awful. Everything was stained (carpets, walls, lampshades), the non-smoking room smelled like smoke, there was food leftover in the fridge from the previous guest, burn stain/hole on the wall, bugs in the room, cracked tile in the bathroom and a toilet seat that wasn't even connected to the toilet. The front desk refused to give us a second towel even though our reservation was for two adults and kept insisting we had booked only a "single room." The lobby was constantly dark with only a single light on over the front desk, the eating area always had the chairs stacked up on the tables and there were strange and suspicious guests/people lurking in the breezeways and parking lot. Overall, would never recommend this hotel and I guess we learned our lesson not to trust the pictures online.
- 1/5
This hotel is the dirtiest hotel I have ever stayed in (or rather, not stayed in, as my husband and I decided we did not feel safe enough to stay here and ended up losing out on our money on the reservation). I don't usually consider myself a germaphobe or someone who is overly picky about cleanliness, but this hotel was awful. Everything was stained (carpets, walls, lampshades), the non-smoking room smelled like smoke, there was food leftover in the fridge from the previous guest, burn stain/hole on the wall, bugs in the room, cracked tile in the bathroom and a toilet seat that wasn't even connected to the toilet. The front desk refused to give us a second towel even though our reservation was for two adults and kept insisting we had booked only a "single room." The lobby was constantly dark with only a single light on over the front desk, the eating area always had the chairs stacked up on the tables and there were strange and suspicious guests/people lurking in the breezeways and parking lot. Overall, would never recommend this hotel and I guess we learned our lesson not to trust the pictures online.
- 3/5
It was a place to stay nothing special
- 3/5
It was a place to stay nothing special
- 5/5
I was liking it until two nights ago manager or the owner said we had to move out of the own room that I’m a disabled person and they moved us into another room and my husband been working so I would advise no one to stay there and they can’t move to another room because the room we was in room 109. The tub broke and it flooded the room so I’ve got asthma and I asked could I be moved and it was fine but then the owner came on the property and got to it with my husband.
- 5/5
I was liking it until two nights ago manager or the owner said we had to move out of the own room that I’m a disabled person and they moved us into another room and my husband been working so I would advise no one to stay there and they can’t move to another room because the room we was in room 109. The tub broke and it flooded the room so I’ve got asthma and I asked could I be moved and it was fine but then the owner came on the property and got to it with my husband.
- 1/5
The door to the hotel room had no lock and was previously kicked in. Both beds had multiple stains on them. There was a big circular red stain on the carpet that looked like blood. Lastly, there was a spider the size of the palm of my hand lurking in the corner of the room. There was no way anyone could stay in this hotel for an hour let alone over night.
- 1/5
The door to the hotel room had no lock and was previously kicked in. Both beds had multiple stains on them. There was a big circular red stain on the carpet that looked like blood. Lastly, there was a spider the size of the palm of my hand lurking in the corner of the room. There was no way anyone could stay in this hotel for an hour let alone over night.
- 1/5
- 1/5
- 2/5
The bed was clean and comfortable. So on that basic level I was pleased. HOWEVER: The nonsmoking room smelled like smoke; the only towels when I checked in were dirty; neither the TV, the refrigerator, nor the lamp next to the bed worked. The handle on the sink was broken and the cushions on the couch didn't fit the couch. The listing claims "toiletries included," but I had to go buy toothpaste elsewhere. They advertise breakfast, but when I looked in I saw cereal and a pack of mini muffins--OK, basic, not terrible--but ALL of the chairs were still turned up on the tables. I have stayed here before, though it's been years, and neither time nor management have been good to it. The bed gets it a second star or I would have given it a 1. I will not stay here again, and I would not recommend it.
- 2/5
The bed was clean and comfortable. So on that basic level I was pleased. HOWEVER: The nonsmoking room smelled like smoke; the only towels when I checked in were dirty; neither the TV, the refrigerator, nor the lamp next to the bed worked. The handle on the sink was broken and the cushions on the couch didn't fit the couch. The listing claims "toiletries included," but I had to go buy toothpaste elsewhere. They advertise breakfast, but when I looked in I saw cereal and a pack of mini muffins--OK, basic, not terrible--but ALL of the chairs were still turned up on the tables. I have stayed here before, though it's been years, and neither time nor management have been good to it. The bed gets it a second star or I would have given it a 1. I will not stay here again, and I would not recommend it.
- 5/5
Mr rooms ac wasn't working and the gal happily changed rooms for me that worked. Very thankful!!
- 5/5
Mr rooms ac wasn't working and the gal happily changed rooms for me that worked. Very thankful!!
- 1/5
Drug deals going on at night. Police rated one of the rooms. Tuesday morning garbage truck at 4 am. Mattress in hallway near ice machine. Furniture was all broken and ripped in my room. My door hinge look like it busted down and badly repaired.
- 1/5
Drug deals going on at night. Police rated one of the rooms. Tuesday morning garbage truck at 4 am. Mattress in hallway near ice machine. Furniture was all broken and ripped in my room. My door hinge look like it busted down and badly repaired.
- 5/5
The cost was excellent and having shipping centers nearby is great.. The staff was nice
- 5/5
The cost was excellent and having shipping centers nearby is great.. The staff was nice
- 2/5
But it was a nice quite property middle of farms, but they should remodel things or kerp it clean for gusts
- 2/5
But it was a nice quite property middle of farms, but they should remodel things or kerp it clean for gusts
- 2/5
When we arrived at 4:30 pm the doors were locked to the lobby. We had to call and the lady was not happy orfriendly. Went to our room and the carper was all dirty and scuffed. The phone did not work so we could call and ask for towles. I had to qalk to the office and get towles and TP. Never again.
- 2/5
When we arrived at 4:30 pm the doors were locked to the lobby. We had to call and the lady was not happy orfriendly. Went to our room and the carper was all dirty and scuffed. The phone did not work so we could call and ask for towles. I had to qalk to the office and get towles and TP. Never again.
- 1/5
Keys would not work. Took an hour to unlock room with his device Broken fixtures and no light over sink Refrigerator leaking and smelled inside of chemicals and did not work But what was one of the most upsetting parts was he offered a king bed and I refused to sleep with my 15 yo autistic daughter There was no safety latch on the door but I locked the deadbolt which I found out didn’t work when someone came into the room They rented it to someone else. Desk clerk offered to give a refund if I called hotels The hotels rep called them for the refund and they refused. They said they even gave us an hour extra for a late check out but the cleaning crew came anyway at 11am so my 8th trip to the front desk finally he said he told them but they didn’t pay attention. Who knows. I’m very upset if it were just me I would deal with it but I layed awake watching the door so my sleeping kid wouldn’t be terrified. I intend to report the hotel. Sad that they wouldn’t even listen to the hotel rep for refund. Especially when they were the ones that said they would personally authorize a return if I notified hotels.
- 1/5
Keys would not work. Took an hour to unlock room with his device Broken fixtures and no light over sink Refrigerator leaking and smelled inside of chemicals and did not work But what was one of the most upsetting parts was he offered a king bed and I refused to sleep with my 15 yo autistic daughter There was no safety latch on the door but I locked the deadbolt which I found out didn’t work when someone came into the room They rented it to someone else. Desk clerk offered to give a refund if I called hotels The hotels rep called them for the refund and they refused. They said they even gave us an hour extra for a late check out but the cleaning crew came anyway at 11am so my 8th trip to the front desk finally he said he told them but they didn’t pay attention. Who knows. I’m very upset if it were just me I would deal with it but I layed awake watching the door so my sleeping kid wouldn’t be terrified. I intend to report the hotel. Sad that they wouldn’t even listen to the hotel rep for refund. Especially when they were the ones that said they would personally authorize a return if I notified hotels.
- 3/5
This is purely for other potential guests to be aware of. Not sure if they are short staffed or what... But the comforters had burn marks (can't say much bc I knew I was being put in a smoking room), the bathroom had only one towel, one floor towel and 2 hand towels. There were 3 of us in the room. The toilet was dirty, the shower head didn't provide much pressure, but water stayed hot and the tub was clean. Also the rest of the room was clean. We had a stink bug in a web in the top corner but... Probably just missed. That's really it. I work in hospitality so I know there are off days and possibly staff shortage but... At least the bathroom should be completely clean...
- 3/5
This is purely for other potential guests to be aware of. Not sure if they are short staffed or what... But the comforters had burn marks (can't say much bc I knew I was being put in a smoking room), the bathroom had only one towel, one floor towel and 2 hand towels. There were 3 of us in the room. The toilet was dirty, the shower head didn't provide much pressure, but water stayed hot and the tub was clean. Also the rest of the room was clean. We had a stink bug in a web in the top corner but... Probably just missed. That's really it. I work in hospitality so I know there are off days and possibly staff shortage but... At least the bathroom should be completely clean...
- 1/5
The room smelled of smoke even though it was smoke free. The fan didn’t have a vent over it. The fridge was not working.
- 1/5
The room smelled of smoke even though it was smoke free. The fan didn’t have a vent over it. The fridge was not working.
- 1/5
1st off the power went out, The television in the room did not work And needed major renovations inside the room
- 1/5
1st off the power went out, The television in the room did not work And needed major renovations inside the room
- 5/5
Quiet and peaceful
- 5/5
Quiet and peaceful
- 1/5
front door lock moves around in door when door closer door rattles i had to put a table and chair behind to feel secure.towel rack broke. no plunger,no safety rails in shower hand-capable bath not ! no anti slip in bath tub and no hand rails for fall stop.
- 1/5
front door lock moves around in door when door closer door rattles i had to put a table and chair behind to feel secure.towel rack broke. no plunger,no safety rails in shower hand-capable bath not ! no anti slip in bath tub and no hand rails for fall stop.
- 5/5
Awesome people
- 5/5
Awesome people
- 1/5
The hotel was not clean...old carpet, bathrooms, room, chairs filthy.
- 1/5
The hotel was not clean...old carpet, bathrooms, room, chairs filthy.
- 1/5
We reserved a non-smoking room, it smelled like someone just smoked pot in there. The smoke detector was hanging from the wall with a plastic bag wrapped around it. I had to buy an expensive odor killer to take the edge off the smell of the room. I walked past other rooms and could smell pot coming from them. Obviously, this is normal there and they don't try to stop it. One lamp didn't have any lightbulbs in it. I asked the lobby for 2 bulbs they said they would get it in an hour. We had dinner and went to a football game, returned, no light bulbs. The breakfast wasn't even worth free, we went out to eat. After, I made my reservation a friend who lives in the town warned me that drugs crime were common there and they weren't wrong. I expected more from a Wyndham property.
- 1/5
We reserved a non-smoking room, it smelled like someone just smoked pot in there. The smoke detector was hanging from the wall with a plastic bag wrapped around it. I had to buy an expensive odor killer to take the edge off the smell of the room. I walked past other rooms and could smell pot coming from them. Obviously, this is normal there and they don't try to stop it. One lamp didn't have any lightbulbs in it. I asked the lobby for 2 bulbs they said they would get it in an hour. We had dinner and went to a football game, returned, no light bulbs. The breakfast wasn't even worth free, we went out to eat. After, I made my reservation a friend who lives in the town warned me that drugs crime were common there and they weren't wrong. I expected more from a Wyndham property.
- 2/5
This facility is in DIRE need of major rehab. I selected this hotel having stayed there in the past. I traveled with two friends, each securing their own room. Both had rooms that were in need of some sort of repair. My room, the phone did not work and it appeared the phone had been damaged previously. One of my travel companions told me the toilet would not flush. The other the drain pipe from the sink was completely disconnected. My room, the toilet paper holder had been partially ripped from the wall, there was some sort of black stain on the carpet and even though this was a "non-smoking" room, there was a definite odor of cigarette smoke. Styrofoam beverage cups on the sink were not in sealed bags.
- 2/5
This facility is in DIRE need of major rehab. I selected this hotel having stayed there in the past. I traveled with two friends, each securing their own room. Both had rooms that were in need of some sort of repair. My room, the phone did not work and it appeared the phone had been damaged previously. One of my travel companions told me the toilet would not flush. The other the drain pipe from the sink was completely disconnected. My room, the toilet paper holder had been partially ripped from the wall, there was some sort of black stain on the carpet and even though this was a "non-smoking" room, there was a definite odor of cigarette smoke. Styrofoam beverage cups on the sink were not in sealed bags.
- 1/5
I called the desk twice and reported the door. One hour went by, no body came to check it out. Then I walked down to the front desk. The clerk came down with me. He came on the inside and pushed hard on the door, like you would to get in. He then when on the outside and it took him over 3 minutes to get the lock to unlock , then he had to push with his shoulder to get the door open. He did not apologize or offer another room. I put a chair against the door, after it was locked. Slept with my gun. I give this motel 8 on a 1 to 10 rating, 0 Will not stay at this one against
- 1/5
I called the desk twice and reported the door. One hour went by, no body came to check it out. Then I walked down to the front desk. The clerk came down with me. He came on the inside and pushed hard on the door, like you would to get in. He then when on the outside and it took him over 3 minutes to get the lock to unlock , then he had to push with his shoulder to get the door open. He did not apologize or offer another room. I put a chair against the door, after it was locked. Slept with my gun. I give this motel 8 on a 1 to 10 rating, 0 Will not stay at this one against
- 2/5
Got a 1st room… the lights would not work…. Smelled horrible.. moved to a second room…. refrigerator not working… floor completely tore up in bathroom… no light bulbs in lamps….
- 2/5
Got a 1st room… the lights would not work…. Smelled horrible.. moved to a second room…. refrigerator not working… floor completely tore up in bathroom… no light bulbs in lamps….
- 1/5
This place is a joke they party and are very loud keep you up
- 1/5
This place is a joke they party and are very loud keep you up
- 1/5
My stay was ok! The staff at the desk was great but the room was not so good. The 1st room has dirty pillow cases and a stopped up sink with standing water in it. We were then checked into another room and that room wasn’t clean. We went to the store and got supplies and cleaned it ourselves because there were no other rooms available within the area because of the rodeo.
- 1/5
My stay was ok! The staff at the desk was great but the room was not so good. The 1st room has dirty pillow cases and a stopped up sink with standing water in it. We were then checked into another room and that room wasn’t clean. We went to the store and got supplies and cleaned it ourselves because there were no other rooms available within the area because of the rodeo.
- 3/5
Have stayed at other Super 8’s and really enjoyed it The one in Shelby NC does not represent the brand in a positive way The advertisement on line is false The 3rd shift associate is not knowledgeable of her duties I did booking through a 3rd party originally and decided to stay an extra day and went to this person to extend my stay. She said everything was good and returned my door key. Later that evening I returned to find my room had been rented to someone else and my personal items had to be located but where finally returned I went back to the associate when she was on duty to find out why if there was a problem was I not notified,got no response She lost the booking because she did not know her job Had to go to another hotel Also the breakfast advertised consisted mandarin oranges and coffee? This particular Super 8 will not be on our list for future stays Angelia Guerrero 3366964491
- 3/5
Have stayed at other Super 8’s and really enjoyed it The one in Shelby NC does not represent the brand in a positive way The advertisement on line is false The 3rd shift associate is not knowledgeable of her duties I did booking through a 3rd party originally and decided to stay an extra day and went to this person to extend my stay. She said everything was good and returned my door key. Later that evening I returned to find my room had been rented to someone else and my personal items had to be located but where finally returned I went back to the associate when she was on duty to find out why if there was a problem was I not notified,got no response She lost the booking because she did not know her job Had to go to another hotel Also the breakfast advertised consisted mandarin oranges and coffee? This particular Super 8 will not be on our list for future stays Angelia Guerrero 3366964491
- 2/5
Didnt include all the fees in the price when booking such as deposits
- 2/5
Didnt include all the fees in the price when booking such as deposits
- 1/5
It was filthy no towels no blankets
- 1/5
It was filthy no towels no blankets
- 1/5
Dirty. Run down. We were honestly too scared to even stay there, we left and found another hotel.
- 1/5
Dirty. Run down. We were honestly too scared to even stay there, we left and found another hotel.
- 1/5
Room was filthy and staff was extremely uncooperative, rude and intolerant.
- 1/5
The staff was very rude from the beginning. The owner/manager knocked on our door the first morning and asked me why I ashes my cigarette butts on his wall (I DONT SMOKE) he even wanted me to clean the wall. When the maid service knocked on our door after the first incident happened she asked if we were leaving and I told her no we are staying another night. After I explained that we are staying, The only other response that I got was have you already paid? After I told her yes she walks off not offering any other kind of services like fresh towels, extra pillows, you get the picture. We would not have stayed another night but there were no more hotels available in the area.
- 3/5
Eye hole on door was missing so made me feel a little unsafe all they did was stick a tissue in it which anyone can easily remove and see me change or whatever else did not like that but other then that bed was super soft and wish they gave more pillows and it said there was complementary breakfast but never saw it offered.
- 2/5
Place is in desperate need of carpet
- 2/5
This hotel made me sad. I booked it for my kids who were visiting from out of town for Christmas. The carpet was visibly dirty. It was dusty. There was hair in the sink. It almost looked as if someone had just left there. We will never ever again book at this location.
- 1/5
Staff was courteous and helpful. Property was poorly maintained and shabby, COVID protocols were not well-observed, clientele was loud. I did not feel it was safe to leave my tablet and phone in the room.
- 2/5
Door does not lock. Room 124 you can push it open. It is not safe. It does not good blankets. I would suggest bringging your own and sleeping on top of the bed. Good luck if you decide to stay here.
- 3/5
This hotel is in a sad state of disrepair. The first room had several areas of damage, including a missing smoke detector, no towel bars, and broken furniture. Right outside the door to the room smelled strongly of cat urine. The second was in slightly better state. However, the batteries were missing from the smoke detector, rendering it useless as well. Smoking rooms were right next to non-smoking rooms, thus allowing the smell of cigarettes and pot to permeate. No breakfast offered even though it was an amenity.
- 1/5
There was no on site breakfast. There was no maid service. Was placed in a handicap room. The shower leaked onto the bathroom floor. I was still charged full price for the room even with lack of services. The front desk clerk could not communicate well. I have stayed here many times and this was the worst service yet, I will not stay here again. The wife thinks the room was infested with bedbugs.
- 1/5
Checked into this Hotel . While in the Lobby area with several other Hotel guests , I witnessed a guest complaining to a Hotel staff member about her Dirty room. The guest stated that her bathroom wasn’t clean.During which time,I checked into my room. At which time, I noticed my room was dirty. The entire room was dirty. I told the staff member about my room. At which time ,she gave me some cleaning supplies and told me to “Clean it”. Because they didn’t have anybody else to clean my room. I cleaned my room myself because I couldn’t leave the property . I’m a commercial truck driver who ran out of driving hours This hotel is a dump times 10.
- 1/5
I was there for 4 days not 1 day did my room get clean or linen changed i had to go to the front desk everyday for clean towels and bathroom tissue. False advertisment on website about free breakfast ! Shower curtain has mold on it. Non smoking room smelled like cigareetes . I have stayed at other Wyndham establishments but this was the WORST!
- 5/5
Traveling with our dog this is by far one of our best friendliest hotels we have visited. Great location and it was very clean and quiet!
- 1/5
This hotel is a sad twisted joke. What I paid for this room and what he decided to charge was two different things. He took the deposit because while booking a (2) double bed room, only 1 person was marked instead of 4. However the price of 4 was the same as 1. I paid $78. He said he charged $75 for four people. He decided to keep my deposit of $25. May not seem like much but its the principle of the matter. And told me he was marking it down that I would have to pay $100 the next time I came. As if there would be another time. The room was nasty, no clean towels, dirty floor, bed bugs, leaky tub and toilet. Never get a room from these people.
- 1/5
I don’t suggest this please to anyone, very dirty,room smell so awful, some stuff were broken or very old, definitely not staying their no more first and last time.
- 2/5
I know a $60 hotel when I stay in one. They are perfectly fine except this one charged $85. And there was no breakfast as advertised- on a Saturday morning.
- 1/5
The worst place I ever been to beyond nasty mold zip tie hold things to the wall outlets didn't have power and the outlets were hanging out of the wall it should be torn down
- 3/5
We had no cups, 1 bath towel for 2 people. The bath towel was thread bare, everything extremely dated. We made 2 trips to the front desk to get what we needed. The sheets were blood stained and it was just creepy. It's a very awkward entry from the service road and the parking lot had many weeds which was indicative of the inside condition. So glad we weren't here long...
- 2/5
The bathtub has sand in it carpets for dirty heating and air conditioning unit didn't work well it was all together they didn't have breakfast in the morning either false advertisement
- 3/5
Overall ok pick for a cheap night or 2, bit of a problem with noise during the day. The bathroom could have been cleaner but it mostly looked like long term wear. The towels had stains but it was obviously bleached and cleaned well.
- 1/5
Place was nasty. The bathroom door didnt shut and the lock on the door was broken. Other people staying there as i was checking in said their roof was falling in and their was water everywhere
- 2/5
Mattress sank in middle, showerhead clogged barely water coming out, too much activity going on upstairs, no free breakfast, front desk closed when i arrived. Needs remodeled.
- 5/5
Wonderful quiet stay. Fit the need.