Days Inn by Wyndham Apple Valley Pigeon Forge/Sevierville
About Days Inn by Wyndham Apple Valley Pigeon Forge/Sevierville
Located on Route 441 and just 8 minutes from downtown Pigeon Forge, Days Inn by Wyndham Apple Valley Sevierville features a seasonal outdoor pool and free WiFi is available. The country-themed rooms of Days Inn by Wyndham Apple Valley Sevierville provide a cable TV, microwave and refrigerator. A coffee maker and ironing facilities are included. A trolley service is available to take guests to locations within the area. Newspapers and 24-hour front desk service are also offered at Days Inn by Wyndham Apple Valley Sevierville. Dollywood is less than 5 mi from the Days Inn by Wyndham Apple Valley Sevierville. Wonderworks is just a 5-minute drive away.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- EV charging
Reviews
The hotel reviews indicate a general sentiment of dissatisfaction, with many guests expressing concerns about cleanliness and maintenance. The location is often praised for its convenience and proximity to attractions.
- Convenient location
- Close proximity to nearby attractions
- Lack of cleanliness
- Poor maintenance and outdated facilities
- 3/5
I liked the oversized bath, and walk in shower, because I can't step over a tub. The bath could have been cleaner. The parking lot was terrible to get out of onto the busy street. We felt we had to drive around the back of the motel onto the side street to drive to the busy street.
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Superb
- 1/5
No lo recomiendo
- 4/5
Excellent value, decent breakfast, spacious rooms.
- 5/5
I loved the room I stayed in
- 4/5
Location Nothing. Everything was as expected.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 3.5/5
Good
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Exceptional
- 3.5/5
Good
- 3/5
You get what you pay for it was definitely a very good deal but was very outdated and old, some plugs didn’t work, bedding was clean as far as can tell but had stains In little spots here and there but overall it was not horrible breakfast was very limited but if your just going to sleep here on a good deal it was not bad Outdated and had its issues
- 5/5
The room "king suite" was very clean and comfortable! Hot water, internet,cable and air conditioning was excellent! Loved tht bed,very comfortable,and really nice pillows!
- 5/5
Clean bed slept good nice Location
- 2/5
It's was so much construction people everywhere are so uncomfortable
- 3/5
Pleasant
- 4.5/5
Cheap and comfortable bed and quiet even tho it's on the strip and the pool
- 3.5/5
Good
- 2.5/5
Cleaning staff was excellent The hair on the bathroom floor, the broken furniture.
- 4/5
I enjoyed the hotel. It was nice, clean, quiet. The staff was awesome. The room was excellent. I only have two complaints. I did not have a bathtub as I requested and the TV in one of my rooms did not work properly
- 4/5
It was nice not as update as we would have liked but it work
- 1/5
Upon opening the door, I was hit with an odor. The tub had hair in it as did the pillows and sink. I left immediately and returned to the office and said I could not stay. They still charged me for one night stay. I guess for opening the door. It was awful. We moved to a much nicer hotel close by and never did see alot of cars at this location. Also, the pool was filthy.
- 4/5
Overall good stay !! Lady at Checkout was very pleasant .
- 5/5
We had a clean room. The staff members were helpful and friendly. Breakfast was pretty good.
- 5/5
Clean rooms
- 5/5
The only downfall is they don’t tell you have a $60 deposit. Other than that it was very clean and I would plan on staying again
- 4/5
The food
- 4/5
Very reasonable and clean for the price we paid
- 5/5
The room was clean and the staff was friendly.
- 5/5
Clean room. Plenty of towels. Quiet. Second stay and still a great place.
- 4/5
It was ok
- 5/5
Great breakfast and clean rooms. Comfy bed
- 5/5
Clean rooms, close to attractions, quick check in. I'd return again!
- 5/5
Best Days Inn Sver! So clean and staff was friendly
- 4/5
Its a decent property and a budget stay in pigeonforge.
- 3/5
The st
- 3/5
For the money we paid it was great! It was an older place, still in good condition and clean. The breakfast was good with a lot of choices. Housekeeping could have been a little more friendly however.
- 5/5
Always a wonderful stay never any issues rooms are clean and staff is so nice every time our stay was very relaxing will be staying again
- 5/5
Our room was fine. Seemed pretty clean with no issues. The beds were comfortable with plenty of pillows. The area was quiet. The shower water wasn’t near as hot as I would’ve liked it, but I made do.
- 5/5
Didn’t see a hot tub but parking was well lit and safe
- 4/5
Cleaning staff very polite. Not a lot of options for the continental breakfast.
- 5/5
For the price it was a great room. Very clean . Staff was very polite and helpful.
- 4/5
Nice place and convenient to attractions
- 5/5
Had a great stay
- 5/5
Very friendly staff very clean rooms and breakfast area😍
- 5/5
Was a very nice place
- 4/5
Yes I didn’t know they had a hot tub I wasn’t told or if I was supposed to have one in my room, I didn’t get it
- 1/5
When we arrived it was great the room and location of the room as we requested. However, we wanted to stay an extra night and was told it would be a certain price but found out later it was 9 dollars more then please don't use there vending machines will take your money..I had problems with all 3 machines on different floors also I have a slight skin condition and my legs was scratched during the night in bed and a little blood drop came out of leg and the front desk lady kept our cash deposit..I understand I may have to pay for a sheet to replace but we left the room good condition and kept my entire deposit no partial refund..also when I was in the lobby another guest was furious yelling at front desk lady that the house keeper accused her of taking items out of the room and kept her deposit which the guest denied taking anything from the room..I would think about staying at Days inn before you book
- 5/5
I will stay here again. Clean and everything worked
- 3/5
The bathroom was gross!! The felt cleanish, but the blankets at cigarette burn holes in it. Just not up to Days Inn quality that I’ve grown to expect. There was also no top lock for the door. As a single mom traveling with a small child, it was definitely hard to sleep.
- 5/5
The room was clean. Loved that they provided breakfast just wish it was a little different option to choose from
- 5/5
Room was clean and very nice. Jacuzzi was amazing
- 5/5
The room was very clean. The price was great and it was a quiet stay. Decent complimentary breakfast. I would stay here again. The lady at the front desk was very nice and helpful.
- 4/5
Was great other than live roaches in the room
- 1/5
The person at the desk amazing so nice. The room however disgusting. There were roaches cigarette burns on the covers. Hair in the shower. And they were short and curly if you get my drift. The smell in the room awful. Everything just looked old run down and dirty. Guess you get what you pay for.
- 5/5
Was just staying overnight, near my son, driving back to RI with him next day. Great for what I needed, thank you
- 5/5
Clean room and comfortable beds
- 1/5
Within 30 minutes of being in the room I killed 2 roaches one on the wall and the other in the bathroom floor. I asked to be moved and was moved 3 rooms down no questions asked and as soon as I turned on the lights a roach ran up the wall. So I was given another room on a different floor.with the explanation they must have been brought in from the last guest.
- 5/5
Good place to stay
- 4/5
Receptionist was ver friendly and helpful with details on finding our room and guest amenities.
- 1/5
Room was terrible. Floor was wet.
- 4/5
Yes
- 1/5
No one checked to see if we needed any more towels or anything. Room wasn't as pictured and heater in bathroom sounds like it was ready to blow up
- 4/5
It was a very old Days Inn but clean
- 2/5
I paid for two rooms and when we check in the woman charged my niece for her room and gave me the room charge back.
- 1/5
Absolutely terrible, DO NOT COME staff lied to my face neglected everything was bad
- 5/5
Awesome clean room
- 3/5
Breakfast needs to be improved.
- 4/5
When we arrived the rates were reduced by at least $30 and i didn't like that the new.price was not honored.
- 5/5
Clean, nice staff
- 5/5
Nice clean great service
- 1/5
First of all they called us at 2:00 in the morning to tell us we needed to get up and jiggle our handle of our toilet because the water was running then we went to breakfast at 9:00 in the morning and came back a little after 10:00 to find our room had already been cleaned our stuff was all still in there check out's not till 11:00 that was a total invasion of our privacy and I am not happy
- 5/5
Great price, friendly staff, clean rooms,and great location. All we needed
- 4/5
For a basic room & decent price its a good option. The staff is stretched very thin but was very accommodating & even under stressful conditions managed to do everything for everyone.
- 5/5
yes
- 1/5
Had bed bugs in our first room
- 5/5
Great stay, clean room
- 4/5
Yes
- 4/5
Nice staff, room was okay, shower had a crack, bed was stiff
- 5/5
Clean room. Friendly staff. Quiet.
- 4/5
It was an older property the stay was decent for the price !
- 4/5
Nice inexpensive place to stay for one night. The parking lot has sufficient light but tight when full. The complementary breakfast was a little disappointing with no protein or fruit options, all selections are bread iteams. If they are willing to fix thier breakfast selection to include some fruit and protein I'm more than willing to stay again.
- 1/5
Our stay at this Days Inn was very disappointing. The first room had a strong ashtray smell, even though it was supposed to be non-smoking. The staff moved us to another room, which we appreciated, but it wasn’t much better — there were stains on the sheets, roaches, and visible damage to the ceiling and walls, including a circular hole in the tub wall. To make things worse, they refused to give us a refund even after Expedia tried to contact them on our behalf. We won’t be staying here again and wouldn’t recommend it.
- 4/5
We enjoyed our stay here! The place was clean and staff were all friendly.
- 4/5
Decent for the money but rooms are old and need upgraded especially the bathtub/shower.
- 5/5
Check in was very quick and the rooms are nice.
- 4/5
This was the second time we’ve stayed at this hotel liked it allot would stay again.
- 4/5
Overall, it was very fine. Nothing to write home about, but it felt safe and clean. The breakfast was fine. I loved the waffle iron! Not a huge selection, especially if you wanted protein or something savory.
- 4/5
Hotel I clean and smells clean. Staff is very friendly. Only fault is breakfast as there is not much seating and not much choice. Make your own waffles or cereal or oats. No protein options. Still a good hotel.
- 3/5
House kept clean and in nice location but had issues with beds (swinging and noisy) and toilet (clogging), else the stay was comfortable
- 3/5
Just a few minutes walk from shops and entertainment venues
- 1/5
I am still trying to get a refund from these people. This hotel and staff is terrible and hotels.com has been no help in getting me a response once I cancelled. You can't stay at this place, it is horrid. I am still in discussion with hotels.com regarding the cancellation policy - I have already been charged. This is really unclear but the whole thing has been a terrible experience. I used hotels.com to book thinking I was protected. Not so.
- 5/5
Good
- 4/5
Staff were friendly and helpful. There was an issue that was written down for maintenance to check. It seemed as if it would be addressed. There was A LOT of noise on the strip from cars racing, but with the air conditioner on, it was much quieter and the hotel had no control over the obnoxious drivers revving their engines. Breakfast was small (cereal, waffles, etc) but my family ate without complaints. We would stay again.
- 5/5
Very good motel
- 4/5
The room was clean.They had plenty of parking. The staff was nice. We enjoyed our stay.
- 4/5
The only thing I would recommend the hotel change-- get new towels and washcloths as you can see and feel that they are old and worn out. The towels were rough on the skin. But everything else was very nice.
- 5/5
Great little place to stay
- 2/5
It appears that they have become a hangout for homeless people. 1st and 3rd floor had multiple people who just hung out smoking and drinking but they never seemed to be going anywhere. Not a good environment to have children around. Left early to finish vacation at another hotel. Will not stay there again
- 5/5
Awesome all around
- 5/5
It was very nice
- 5/5
Great check-in. Awesome rooms.
- 2/5
the room above us leaked water on the bathroom floor. The blanket had cigarette burns on it. the shower faucet was way too short, had to bend down to get under it. the fridge was not working had to re-connect hose inside of it to get it to work. alarm clock was not working.no place to put your things in the shower. they had a sign to hang up your towels to dry, no place for that, anywhere. Would not stay there again and would not recommend it to anyone.
- 5/5
Perfection
- 4/5
My wife and I went to a doctor Monday and it seems we encountered bed bugs by staying in room 222 from September 2-5. I know this is always a risk but someone needs to check into this if anyone else stays in that room.
- 4/5
Place to stay when you want something clean and nice on a budget staff is gret!
- 4/5
The value and stay was overall good.
- 5/5
Clean, safe place to stay. Nothing extra, but worth the money. Breakfast was nothing to be excited about, but you can't expect a lot for what they charge for rooms. We will stay here again.
- 1/5
Cockroaches, dust, and noisy Air conditioning unit
- 5/5
Stayed for one night. Bed was comfortable and clean room
- 4/5
We were looking a cheap and easy place to stay for one night until our cabin was ready. It was not 5-star stay but it was clean and fit the bill. Only complaint was the worn out bedding and what sounded like a whinning hydraulic pump running from behind the bathroom sink all night. But it was under 100.00 and it was a place to stay and shower.
- 4/5
Room was clean, well stocked & hotel was convenient to a multitude of entertainment. A mal-functioning tv remote was only slight negative
- 5/5
Our stay was just overnight but we would stay there again. The room was clean and comfortable. Our only "complaint" was that we were on the 4th floor and had to go down to the 1st floor to get ice. Not a big issue but we got in late and were tired.
- 4/5
Everything clean staff was nice, convenient In-N-Out to street was a plus especially in pigeon Forge sit next to red light love that! Only reason I gave 4 stars was the bathroom could use some tlc and updating. Definitely would stay again.
- 3/5
Location is good, right on the verge of being downtown. Pretty clean rooms, pool was nice and open all day and plenty of parking.
- 5/5
Good prices, clean and plunty things to do and eat all around the hotel
- 5/5
Nice price for the space!
- 3/5
To loud , people living in a room with kids was always hollering at the kids above us could hear them running when we was trying to sleep, the tub was pealing the pics is not what this hotel looks like
- 5/5
Basic, clean, and in a convenient location. Excellent value
- 5/5
The stay was good.
- 4/5
This was a family trip. This property was clean and good for the price. I would stay there again
- 5/5
Nice hotel, quiet
- 5/5
Great for price!
- 2/5
The bathroom felt quite outdated and had many noticeable stains. The room also had an unpleasant, musty odor. Breakfast was very minimal—just a few muffins, bread, waffles, and apples. There were no eggs, milk, or any substantial options.
- 5/5
.
- 5/5
As for the traffic, it was congested even Mon.-Fri. when we left for home. The breakfast was not what we expected. We did try it once.
- 3/5
access to the tv guide channel to channel in and out elevator is jumpy door slams altho the breakfast was descent
- 3/5
Rooms really need to be upgraded. Carpet was dirty.
- 5/5
Great location, reasonable prices!!!
- 3/5
Our deposit took 5 days to be returned to us. Property was very noisy, and very rundown.
- 5/5
Nice convenient area
- 5/5
Loved it. Housekeeping could visit more than every few day
- 4/5
It's a nice place for a weekend getaway
- 4/5
Just ok,
- 5/5
Nice stay
- 5/5
Ok
- 5/5
We always have a great stay!
- 3/5
I liked the location and the bear in my waffles..lol.the breakfast bar could use some improvement .protein is I'mportant.Biscuits and gravy would be nice.It was quiet.
- 5/5
Good
- 3/5
this was a ok property. the parking lot got full pretty quick and had to park in the back of lot in congested spot. service was good. not much choice for breakfast. also in order to get new towels we had to give the front desk the old ones to get new ones..that was kind of inconvienent. otherwise i have always liked days inn.
- 4/5
Every one was nice and property was very clean!
- 1/5
Bedsheets had old stains, toilet leaked around base, cracked floor in shower along with mold, not much good to say about this place, staff was nice
- 5/5
I took my family to this property that was absolutely amazing The front desk lady was always pleasant and very informational anytime I needed anything like towels or toilet paper never was there a hesitation The pool was heated and very clean The fireplace that was near the pool was absolutely pleasant to sit near during the evening hours I will consider staying there again
- 4/5
Pool was a little small & needed to be cleaned, but Emily was great & stay was fine
- 5/5
Clean and comfortable.
- 3/5
Not a bad place to stay if you're on a budget.
- 3/5
It was ok beds were hard lady at the front was rude as heck. The shower was disgusting. It was peeling what looked like paint. I couldn’t bring myself to take a shower
- 3/5
Hotel was ok..
- 5/5
O problems, no glitches!
- 4/5
Everything was great the vending machine on the 3rd floor didn’t work
- 5/5
We had a good time
- 3/5
chlorine. Pool is super small. Breakfast was okay. Felt it could be cleaner. I hated walking out of my room to someone smoking!!There should be a smoking lounge or not at all.
- 4/5
It had a moldy order and the sink drain didn’t work. Thank you
- 3/5
It was clean but they need to remodel. Carpet was torn so was the chair. Blanket had burn holes in it. They just need to get some new stuff
- 5/5
Nice place to stay
- 1/5
Got four rooms, bugs in one sinks leaking all over the counter in two, shower/tub peeling some sort of paint. Chair in Room damaged to the point it scraped up my kids leg, smelled of old stale cigarettes. Staff was awesome both the lady that checked us in and lady that checked us were super friendly.
- 1/5
People were very nice, but the carpets were filthy. I took a shower and walked across the floor and my feet were black. Found 3 bugs in the room.
- 5/5
It was a very nice stay!
- 5/5
The water faucet did not work properly.
- 4/5
Although the room was clean and it was supposed to be a non-smoking room, it smelled like smoke. The room furnishings were outdated, but OK.
- 3/5
Staff did not inform about deposit beforehand. Was told was too loud at breakfast after meeting new friends in the area. It was 10 AM and we were told we were to quiet down. Very disrespectful staff and no deposit was mentioned until we were checking in at 8 PM after a long day. It was an okay place for the price but the staff could be a little more friendly. Breakfast was okay. Waffles and cereal mostly. Oh plus side it was a smoking hotel for those of us who still smoke.
- 4/5
Everything was as expected. Very average. Oh. The coffee was good. Breakfast very limited. Room was ok. Not as clean as I’d like but not horrible. There was a power outage. Only part of the lights worked.
- 4/5
Fast service. Room was clean. Only complaint was the wayer took about 20o
- 5/5
We have stayed here before and really liked the location and the beds are soooo comfortable and a great place to stay for the price. We will be back.
- 4/5
We stay here for quick weekend trips. Rooms are clean, and the hotel is in a great location!
- 5/5
Second time staying here. Comfortable bed. Nice hot shower.
- 5/5
Clean, quiet, convenient but better pillows would be a plus.
- 3/5
Thay charged me 60 dollers deposit and said it would go back on my card when i check out and it was not put back on my card im very disappointed in that
- 5/5
The Hotel was wonderful and the staff upfront was very nice they helped with anything we needed. It also had a view of the smokies in the background which i loved the most and a gift shop right next door so you can get all your souvenirs.
- 5/5
Enjoyable stay. No parking of car trailers on the premises even though there was plenty of spaces available. Other than that it was a great place to spend the week! Breakfast was good! Cereal, waffles, muffins, oatmeal, and very good sweet tea. Very convenient location!
- 2/5
Bed bugs. Tub was chipping apart. Pillows barely exist.
- 3/5
The rates were decent. Parking was an issue on the weekends. The beds were very uncomfortable. The pillows had nowhere near enough stuffing; they collapse within 2 minutes of use. THE BATHROOM. The bathroom was filthy, as were the floors, counter and sink. I had to go out to buy cleaning supplies and proceeded to clean it myself. Would not recommend to family or friends.
- 5/5
Always a pleasure to stay at this hotel never any problems and the staff is always nice and helpful and there when you need them our room is always clean and everything in working order beds are comfortable even tho my stay wasn’t but one night this trip will be staying again every time we come back for a visit
- 4/5
Didn't like the TV service. It stayed shut down most of the time.
- 4/5
Facet leaked, shower hand bar was gone, two holes in shower where it belong. Maintenence person did show up on the sink issue, No towel bars to hand towel or wash cloth.
- 4/5
We went on a two day getaway. This hotel fit our pricepoint and was located near what we wanted to see. Great location and a nice hotel for the coat.
- 1/5
Do not go on reviews with Expedia as the property is worst and not safe. No water taps, no first aid kit, neither clean rooms and not so friendly staff. Do not, I repeat do not take this hotel. (I mean Motel)
- 4/5
Place was very clean and quiet for the location. Very convenient to entertainment. It was a little older, we were given an ADA room. The bathroom was quite large but it took several minutes to get hot water, the shower didn’t drain well and we had to stand in water and the was very little pressure from the shower head. The handle on the toilet was barely holding on. Other than that a very nice and for what we payed I’d stay here again.
- 5/5
I liked the quietness of the room. Everything was very clean and the breakfast was pretty good.
- 1/5
Broken toilet they wouldn't fix wouldn't give me a different room and bedbugs. I checked out a day early and they didn't reimburse me for the day
- 4/5
The bed was very comfortable. The refrigerator in the room was cold. The furniture in the room was worn. Breakfast selection was not as good as I would have expected. In spite of a few negatives, I would consider staying again.
- 4/5
Nice room but i was charged the deposit twice. I did get it back a few days after check out.
- 5/5
It was overall a great place to stay. No problems. Clean and friendly.
- 4/5
Decent motel for the price, clean rooms
- 4/5
clean place to lay your head with above average amenities for a VERY afforadable price. Very pleased
- 5/5
The staff was very friendly. Nice place to stay and quiet. Staff did a good job making sure the room was clean.
- 4/5
It was worth the price
- 4/5
It was good other than the bottom of toliet leak and water in bathroom floor
- 5/5
Nice breakfast, friendly staff, good location. I can’t find anything to gripe about!
- 3/5
We stay here every year and have not had an issue until this year. We checked into our room and got settled to find a dead roach in the bathroom. When we told staff about this, the response given was did you pick it up, and we will call our exterminator out. The hot water did not really get hot, and the shower head was broken.
- 5/5
Really good
- 5/5
We always enjoy staying here for a quick weekend trip. 😍
- 4/5
It was a good value for what we paid.
- 5/5
It's clean
- 5/5
Room was clean and was what we expected. Place is conveniently located. We’re satisfied with the place for its price point and would stay there again.
- 2/5
Needs to be renovated, very old
- 4/5
Room was very clean and comfortable. Sheets crisp. Check-in quick. Attendant was friendly and accommodating. Went for breakfast. Was told it wasn’t served until 7 a.m. although it was 6:58.
- 5/5
The price and was good the place was really nice
- 5/5
Loved it everything was perfect
- 5/5
Had issue with person in next room smoking in front of our door and it seeping into room, so that was gross. Otherwise it was just fine.
- 4/5
Beds were super comfortable
- 3/5
Super nice employees and fixed the issue promptly but the bed was dirty when we got there and there was item under the bed left from previous guests
- 1/5
Check in staff was rude and room was not ready when we checked in. They made no accommodations for my Mom who uses a walker. I asked for a more accommodative room and they gave us last room at end on 3 rd floor.
- 4/5
The continental breakfast was good and always lots of variety. The staff was very friendly and helpful. The only problem we had was the tapping and knocking sounds from the plumbing pipes above us, and in the wall, when the guests above us used their shower. It was very loud. Also, the sink in our room drained very slow and our toilet started flushing slow. Maintenance did come at the end of the day to take care of it. We would stay there again.
- 5/5
Excellent
- 1/5
The staff was not helpful
- 4/5
You can tell rooms have gotten some updates recently but our room had some issues (very cold bathroom, no toilet paper upon arrival or location to hold). Bed was great and very convenient location. Breakfast is small but waffles are great. Very good spot, would book again.
- 5/5
Nice stay only thing I would change or work on was the breakfast it was just ok,nice beds and safe
- 3/5
Staff was friendly. Hotel worn down, but served the purpose.
- 5/5
We enjoyed our stay at this hotel. The only complaint I would have is the showers needed to be cleaned and removed of hair at the top. Our sheet looked like it had makeup on it and 1 towel looked used when we arrived. The staff were friendly and helpful. There was a huge smell of "funny cigarette" close by. Few people were intoxicated outside the hotel early in the morning that were staying there, BUT front office helped with this.
- 5/5
This hotel is amazing stay here any chance we get.
- 5/5
Everything was great!
- 4/5
Our toilet was clogged on day 1 of our stay, we were told to comgo to the front desk and get a plunger. We did but it didn't fix it. Needless to say on night 3 our room was floodes with toilet water. Front desk was still no hero! We were moved to another room at 9pm last night
- 1/5
No hot water my hole stay they wouldn't give my money back or change my room and blocked me from talking through email. I will never stay there again.
- 1/5
Checked in wasnt told there wasn't any hot water in the whole building. Sink wouldn't drain, air only worked for 30 min and turn off. We picked this hotel for price a d breakfast. The breakfast was a joke. Watered down waffle batter that you had to scrape out of the waffle iron, no coffer. It was 8:00 am. I expect a refund of this stay.
- 1/5
There is no hot water in hotel which is basic necessity, we had toddler. me and my family could not shower during our stay at hotel. We found cockroaches in the bathroom. Over all worst experience.
- 1/5
In the website they mentioned they have all the facilities but once we checked-in, there are lot of issues and they don’t respond properly. Even phone was not working to report any of those issues, we have to go to reception to report. There was no hot water and no phone and blankets are dirty.
- 1/5
Except for location there is nothing positive about this hotel. There was no running hot water in our rooms during last week of October winter temperatures. We couldn’t bathe and shower our kids during our stay here. We were a group of 3 friends and our respective families who stayed at this hotel. Terrible experience, never coming back!!
- 3/5
Acceptable accommodations, about average for the price point. Front desk would not provide extra towels (we were short 1 towel), and would only provide additional towels after same number of used towels were returned to front desk. Breakfast bar is minimal. A little tricky getting out of the parking lot, being situated right at a traffic light. Might consider staying here again if we're on a tight budget.
- 2/5
We had roaches in our room and there was no hot water.
- 3/5
I thought the room was dirty. The back of the toilet was never cleaned. Though they cleaned the shower, other people's hair was on the shower walls.
- 4/5
Motel is located close to attractions so is quite convenient to get there. The rooms are clean, no musty smell. Furnitures could be updated. The breakfast is alright, could use more variety. Coffee runs out quickly. The property exit is right in front of a traffic light, not convenient to get to the other side of the road with the hustle and bustle. Overall the atmosphere is good, will stay here again.
- 1/5
my partner and I got very bit up by bed bugs while here
- 4/5
The room was clean, beds were good. Bathroom shower curtain was bad so I asked for a new one and they gave us one. Was disappointed that being a part of Wyndham There was more up date in furniture and bathroom.
- 3/5
Rug and chair and what holds the TV and fridge are in poor condition. Bed was company. Bathroom door you should be replaced. Also
- 5/5
Goodness
- 4/5
Would defnitely stay here again.
- 5/5
Nice room, close to attractions.
- 5/5
Everything went well, staff is very professional and helpfull.
- 2/5
Bed had bugs left right away
- 4/5
Water pressure in shower is excellent
- 2/5
We had 2 adjoining rooms. One room was terrible. The toilet seat was broken, clock radio was broken, lamps were broken and no bulbs, only had 2 lamp working, bedspread had white spots on it, the Air conditioner was not cooling. We had to set it down to 62 degrees, still not cooling so we had to leave adjoining room door open to help cool the room. We called and told front desk, but they said they would have to send someone up the next morning in which we were going to he checking out. Front desk did not give any other solutions on making us comfortable. If we had damaged the room the Hotel would have charged us. But no, they didnt offer any discounts on their poor rental service.
- 5/5
The beds were the most comfortable I have ever slept on, including the one in my home. The staff was helpful and polite. We will be back again whenever we come to the Pigeon Forge area.
- 4/5
It was quite and on the strip but down a ways that you didn’t have all the noise
- 3/5
Not overall bad, the room could have been cleaner. Floor needed vacuuming, other people’s hair in the shower.
- 5/5
My husband and I stayed at this hotel and the staff was very polite. The room was clean and the pool was clean.
- 2/5
First off the commode was poorly to flush the room smelled like mildew a then the elevator went down till Monday ! Just bad experience this stay
- 4/5
It was very good for price paid. Shower head wasn’t working properly but otherwise great!
- 5/5
It was very nice definitely will use again very friendly staff just need to more educated about there job and safety issues but other than that A+++++*
- 4/5
It was ok
- 1/5
The front desk manager so she claimed was her title lied! She attempted to accuse me the customer of lying! The owner wouldn't speak to me about her employee but kept saying she was busy. Also the "head housekeeper" was especially rude and threatened to call the police on me because I was upset at my problem not being handled professionally. Emily was the so called front desk manager and Scott was the so called head housekeeper. Neither one were any type of professional.
- 5/5
Comfortable and quiet, even though next to the Parkway. The entrance/exit is a little difficult, since it's next to an intersection with a traffic light, so you need to go N and u-turn if you want to go South. Reasonably priced rooms. There were some maintenance issues that needed to be addressed, and the staff resolved the problems quickly and to satisfaction. Decent breakfast. Good interactions with staff.
- 4/5
The mattress wasn’t very comfortable. Other than that it was a great trip. The floors in the room were beautiful.
- 5/5
The only thing about the property that i didn't like was that there was no shade in the pool area.
- 4/5
Everyone was extremely nice and courteous.
- 5/5
Excellent
- 5/5
The old chair and ottoman smelled. And was dirty.
- 5/5
The hotel was a great price for that area.
- 3/5
For one-night to put our heads down, it was OK for the price. Would not stay for an extended period.
- 5/5
This was a very nice place to stay and very convenient to downtown Gatlinburg…
- 4/5
Everything
- 4/5
Hotel seems a little out dated for the price ...it seems to be in the middle of a remodel at least on the outside...it could have been cleaner, older should have not mean dirty my room was a bit dirty when i arrived ...the refresh was better
- 5/5
Wonderful staff great people and place to stay wonderful experience
- 2/5
The room had a horrible odor-like mold and cigarettes, and our carpet was wet, the air was not cold. We asked the next day to change rooms and the manager on duty accommodated us and we moved to the room beside us. The reason for not changing upon arrival was that there were no other rooms available. The showers leak water out on the floor. The bathroom is not ventilated. The air vent in the ceiling puts out heat and doesn’t take the moisture out of the room.