Best Western Plus Scottsdale Thunderbird Suites
About Best Western Plus Scottsdale Thunderbird Suites
Located in North Scottsdale near Kierland Commons, this resort is 2 blocks from shops and dining at Scottsdale Quarter. This hotel features an on-site bar, outdoor pool and hot tub and rooms with free Wi-Fi. Scottsdale Thunderbird Suites provides a hot breakfast every morning. The gym is open 24-hours and fax and copy services are available in the lobby. Each guest room at the Thunderbird Scottsdale Suites is equipped with a microwave, a refrigerator and tea and coffee-making facilities. They offer a separate living room and 2 49-inch flat-screen TVs. The hotel is 3 miles from Westworld Exhibition and Equestrian grounds and 8 miles from Old Town Scottsdale. Other activities near the hotel Scottsdale Thunderbird include golfing and visiting the many galleries and museums.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally well-liked for its cleanliness, comfortable rooms, and friendly staff. The breakfast is frequently praised, and the location is considered convenient. However, some guests have issues with noise, either from the airport or other guests, and a few find the rooms or bathrooms small.
- Clean and comfortable rooms
- Friendly and helpful staff
- Noise from airport or other guests
- Small rooms or bathrooms
- 5/5
We a had a great stay here at the BW Plus, room was a great size and clean! Breakfast was delicious both mornings. For my wife and myself, the bed was very firm, not really a gripe, just a heads up for other patrons.
- 1/5
There was no cold water. Staff said let it run, I filled the bath tub and it was still warm. Staff said that was normal for Phoenix area. I explained I am from Phoenix and haven't ever seen that before. Staff was helpful in canceling my reservation and getting a full refund.
- 5/5
Great place at a reasonable price. Love the two room suites, nice pool, free breakfast is even decent.
- 3/5
My key card wouldn't open my door and had to switch rooms. The toilet in that room was loose on the ground. Other than these two issues I had an absolutely fantastic stay here. The rooms are beautiful and clean with a desert theme. The way the hotel is shaped is very unique too. If I ever come back down I'll be staying here for sure.
- 5/5
Breakfast was excellent. Convenient to airport parking. Will stay again.
- 4/5
Very good value. especially for a stay in Scottsdale
- 5/5
The entire staff was amazing, especially the breakfast staff. They went out of their way every morning to make sure we had everything we needed. They even had fresh baked goods. The bartender was professional and welcoming. She gave a wonderful local dinner recommendation to me and my husband. All the front desk staff were professional and courteous. All staff we encountered made sure we had an excellent stay.
- 4/5
Great breakfast everyday!
- 5/5
Best place in North Scottsdale for something reasonable. Pool was good, breakfast was good, rooms comfortable and bar is great.
- 5/5
Brought our puppy and it was an excellent property close to everything.
- 5/5
Excellent, pleasant staff! Spotlessly clean rooms.
- 5/5
quiet and convenient
- 5/5
We chose this hotel because it’s just a couple of miles from my in-laws, and it worked well for our needs. The property is definitely a bit dated, but it’s clear that it’s well cared for—everything was clean and properly maintained. We stayed in a one-bedroom king suite, which felt very spacious for the three of us (and would comfortably fit four). The bedroom included a chair, which was a nice touch so we didn’t have to sit on the bed. The bed itself was very comfortable, and the dresser easily accommodated all our clothes for a five-night stay. The living room had a two-seater sofa bed (we didn’t use it as a bed, but it was comfortable for sitting), along with a large work desk and chair that made it easy to get work done. There’s also a mini fridge, microwave, and plenty of shelf space for storing food, though you can’t cook in the room. The bathroom is on the smaller side, and it would have been more functional if the toilet and tub were separate. The toilet is positioned very close to the counter, which makes the layout a bit tight. The pool is small but looks nice. We didn’t use it since it was too hot in May, but the interior-facing rooms overlook a courtyard with the pool and palm trees, which gives it a pleasant, almost resort-like feel. There’s also plenty of free parking, which is a big plus. Breakfast was excellent by hotel standards. We really appreciated the variety and the fact that the hot options changed daily—items included sausage, bacon, eggs, French toast, corned beef hash, pancakes, biscuits and gravy, along with boiled eggs, cereals, breads, bagels, muffins, juices, coffee, fruit, and more. In terms of location, Phoenix is quite spread out, but this hotel is conveniently located near Scottsdale Airport, the golf course that hosts the Waste Management Open, and the Mayo Clinic. There are also plenty of shopping and dining options nearby. As with most U.S. cities, having a rental car makes getting around much easier. The bathroom is on the smaller side, and it would have been more functional if the toilet and tub were separate. The toilet is positioned very close to the counter, which makes the layout a bit tight. Housekeeping is on request only and had to be requested the day before.
- 5/5
We chose this hotel because it’s just a couple of miles from my in-laws, and it worked well for our needs. The property is definitely a bit dated, but it’s clear that it’s well cared for—everything was clean and properly maintained. We stayed in a one-bedroom king suite, which felt very spacious for the three of us (and would comfortably fit four). The bedroom included a chair, which was a nice touch so we didn’t have to sit on the bed. The bed itself was very comfortable, and the dresser easily accommodated all our clothes for a five-night stay. The living room had a two-seater sofa bed (we didn’t use it as a bed, but it was comfortable for sitting), along with a large work desk and chair that made it easy to get work done. There’s also a mini fridge, microwave, and plenty of shelf space for storing food, though you can’t cook in the room. The bathroom is on the smaller side, and it would have been more functional if the toilet and tub were separate. The toilet is positioned very close to the counter, which makes the layout a bit tight. The pool is small but looks nice. We didn’t use it since it was too hot in May, but the interior-facing rooms overlook a courtyard with the pool and palm trees, which gives it a pleasant, almost resort-like feel. There’s also plenty of free parking, which is a big plus. Breakfast was excellent by hotel standards. We really appreciated the variety and the fact that the hot options changed daily—items included sausage, bacon, eggs, French toast, corned beef hash, pancakes, biscuits and gravy, along with boiled eggs, cereals, breads, bagels, muffins, juices, coffee, fruit, and more. In terms of location, Phoenix is quite spread out, but this hotel is conveniently located near Scottsdale Airport, the golf course that hosts the Waste Management Open, and the Mayo Clinic. There are also plenty of shopping and dining options nearby. As with most U.S. cities, having a rental car makes getting around much easier. The bathroom is on the smaller side, and it would have been more functional if the toilet and tub were separate. The toilet is positioned very close to the counter, which makes the layout a bit tight. Housekeeping is on request only and had to be requested the day before.
- 5/5
The cleaning aspect could be better on the rooms .. wiping down surfaces and furniture is needed . As well disinfecting
- 5/5
My only complaint is that the breakfast really wasn't very good at all. The French toast sticks were very hard and the sausage was barely warm and overdone.
- 5/5
You get a lot for the price. Free breakfast, pool, very clean hotel and front desk staff very nice especially Peggy. The lobby is beautiful, they have an on-site market along with a bar/restaurant. They offer free water and coffee in lobby. Would definitely stay again!
- 3.5/5
Good
- 5/5
Staff was kind and breakfast was great.
- 5/5
Staff was kind and breakfast was great.
- 4/5
For the cost it was an excellent stay!
- 5/5
I had to change room because the pipes in the bathroom were making a loud, whining, high-pitched noise that went on for 45 minutes
- 5/5
Clean room, easy access. Centrally located in Scottsdale.
- 4/5
Nice hotel for the price. Staff was great. Room had several things wrong-bathroom shower leaked all over the floor, room temperature was difficult to control. Good basic value for a property in Scottsdale.
- 5/5
We were in the La Jolla Concourse de elegance this weekend. And staying at your hotel was a pleasant experience. We’ll probably stay here again next year.
- 5/5
Was good bang for the buck!
- 5/5
The breakfast menu was excellent and the staff there was wonderful every day as it was at the front desk.
- 5/5
I didn't eat there just cuz we have to live right away in the morning
- 5/5
The staff was nice and the pool was great
- 3/5
It was disappointing that I had booked a room for 5 people and when we were given the room, there was only two beds. They were not very accommodating of an appropriate room even thought this reservation was made well ahead of time.
- 5/5
We liked the breakfast and there was a very nice older male employee who provided us excellent customer service in the breakfast area. I did not get his name but he made it a much better experience. We will be staying there again!
- 5/5
We liked the breakfast and there was a very nice older male employee who provided us excellent customer service in the breakfast area. I did not get his name but he made it a much better experience. We will be staying there again!
- 5/5
Exceptional
- 5/5
Very proffessional and customer oriented staff
- 5/5
Great experience.
- 4/5
Had to ask to clean room not sure why
- 4/5
Bar we are greet with such a friendly Bar server she's awesome Had to ask to clean room not sure why
- 4.5/5
.
- 4.5/5
.
- 4.5/5
Our room was comfortable. Nice and big with separate sinks! Bonus! The location was quiet with easy access to everything from the pool to the ice machine. We really enjoyed the homemade cookies!
- 4.5/5
Our room was comfortable. Nice and big with separate sinks! Bonus! The location was quiet with easy access to everything from the pool to the ice machine. We really enjoyed the homemade cookies!
- 5/5
Nice room and big. Thank you.
- 4/5
Room was decent, but a little run down. Be aware it is right next to the Scottsdale airport so you hear planes starting early in the morning.
- 5/5
An older but well maintained hotel. The front end staff are amazingly helpful. Miss DeAsia helped me with a booking issue and solved the problem without reserve.
- 5/5
Great location, free parking, superb comp breakfast!
- 4.5/5
The food was very good. Staff were pleasant and helpful. The bathroom was too small. I should have asked for a handicap room. Loved the suite, as wasn’t expecting it.
- 4.5/5
The food was very good. Staff were pleasant and helpful. The bathroom was too small. I should have asked for a handicap room. Loved the suite, as wasn’t expecting it.
- 3.5/5
Check in was easy and staff was great. Rooms are adequate but quite dated. Wifi and TV’s worked well. Parking was close to room, Room size was small. No extra blanket provided. A/C was hard to regulate, TVs were small. Breakfast was average for a Best Western…which means not good.
- 3.5/5
Check in was easy and staff was great. Rooms are adequate but quite dated. Wifi and TV’s worked well. Parking was close to room, Room size was small. No extra blanket provided. A/C was hard to regulate, TVs were small. Breakfast was average for a Best Western…which means not good.
- 4/5
Clean room and good breakfast.
- 4/5
All but one person during our 4 night stay was friendly, accommodating and helpful at the front desk. The staff at breakfast was great. Breakfast was good, hot and fresh. Parking was plenty and convenient
- 5/5
Clean room
- 3/5
Nice size room. Easy check in and out Rooms are a bit standard. Some noise from the airport
- 3/5
Nice size room. Easy check in and out Rooms are a bit standard. Some noise from the airport
- 3.5/5
Check-in was easy and fast. Parking was right outside the room. Breakfast at 6 AM on weekends is rare, but a plus. The TV;s and WIFI worked well. The room seemed clean. This is a very dated hotel. The King suite was OK but undersized. The bedding was so thin that it was like sleeping with just a sheet. The bathrooms are tiny and the entry door small and blocking the hallway. The TV's are also undersized for a room of this type. Breakfast was typically of hotels in this category, which means fairly bad. Towels were old, thin, and scratchy.
- 4/5
It was a lot nicer than expected and in a great area
- 3/5
Didn’t know there was a gym. Pool was good..
- 5/5
Breakfast delicious and staff very helpful!! The entire staff was excellent- we felt so comfortable there!! Definitely will return!! Loved the cookies TOO!! Can’t think of anything you need to change!
- 5/5
Beside Scottsdale Airport 👍
- 4/5
The team was very good. The beds were very comfortable but the room show the age of the facility. It could use a update for sure. But other than that our stay was very good and the hotel team was great. They took care of all our needs and concerns with a smile. We would stay there again.
- 5/5
Did not use any of these.
- 3/5
Staffs are very helpful and friendly. The hotel itself is a bit dated but clean. The complimentary breakfast not too much choice but was okay.
- 5/5
Nice view of the building turning colors all night, and the big American flag flowing in the wind.
- 1/5
They made any excuse to avoid cleaning your room
- 3/5
The front desk stripped the bed and changed the sheets but it didn't do much,but staff was very helpful. The pool was nice and facility was decent, breakfast looked good.
- 5/5
Nice
- 4/5
The staff!!! Wow!!! The most hospitable staff I’ve encountered in years! I’m beyond impressed! The hotel was fine, nothing spectacular but, clean and well kept. In close proximity to wonderful shopping, food and all the ball parks.
- 4.5/5
Pool and hot tub and cocktail lounge
- 1.5/5
Nothing Restaurant was closed down
- 4/5
.
- 4/5
Return visit after staying at the hotel in Feb2025. Good selection of food for breakfast & friendly staff at breakfast
- 4/5
Return visit after staying at the hotel in Feb2025. Good selection of food for breakfast & friendly staff at breakfast
- 5/5
Lean room great staff
- 5/5
Lean room great staff
- 4/5
Noisy and I didn’t think it would be that loud from the Scottsdale airport starting at 6am
- 4/5
Noisy and I didn’t think it would be that loud from the Scottsdale airport starting at 6am
- 5/5
Overall
- 5/5
Overall
- 5/5
Small beds, needed queen size
- 5/5
Cleanliness location
- 5/5
Cleanliness location
- 5/5
N/A N/A
- 2/5
Tuff to get room cleaned , location was great . Best part of the stay , coach was old and baged out ,mini fridge ,no plates cups forks or spoons room was 6 outa10
- 2/5
Tuff to get room cleaned , location was great . Best part of the stay , coach was old and baged out ,mini fridge ,no plates cups forks or spoons room was 6 outa10
- 5/5
Spotless
- 5/5
Spotless
- 4/5
Lots of loud airplane noise.
- 4/5
No complaints with the hotel everything was fine except it was extremely overpriced hotels.com supplied no kind of a special discount rate
- 4/5
No complaints with the hotel everything was fine except it was extremely overpriced hotels.com supplied no kind of a special discount rate
- 3.5/5
Organised room I was expecting a variety of continental dish like an addition of a rice meal
- 4/5
Location good for me as it was close to the conference.
- 3/5
Beds and pillows are rather uncomfortable and breakfast was served by very friendly people but it was just a very low budget meal that was hard to get down
- 3/5
Beds and pillows are rather uncomfortable and breakfast was served by very friendly people but it was just a very low budget meal that was hard to get down
- 4/5
Very clean Quiet and relaxing
- 3/5
The room was dated and the bathroom was tiny. The lights in the room did not work right and there were no usb ports. Some of the outlets did not work and we had to find ones that did to plug in our electronic devices. It was very frustrating as we had our devices plugged in all over the suite. A real hassle as some were in sockets on the floor. We had to change out the rickety lamps so we could plug in our medical equipment. The staff were all great and the breakfast was ok with a variety of items. Until they renovate everything I would stay away.
- 3/5
The room was dated and the bathroom was tiny. The lights in the room did not work right and there were no usb ports. Some of the outlets did not work and we had to find ones that did to plug in our electronic devices. It was very frustrating as we had our devices plugged in all over the suite. A real hassle as some were in sockets on the floor. We had to change out the rickety lamps so we could plug in our medical equipment. The staff were all great and the breakfast was ok with a variety of items. Until they renovate everything I would stay away.
- 2/5
Room clean but noisy bathroom fan. Airport across the parking lot. Very noisy. Banging of garbage bins pick up at 4am. Laundry room directly under room could hear the washing machine/dryers at 6am. Typical continental breakfast.
- 2/5
Room clean but noisy bathroom fan. Airport across the parking lot. Very noisy. Banging of garbage bins pick up at 4am. Laundry room directly under room could hear the washing machine/dryers at 6am. Typical continental breakfast.
- 1/5
The manager was on vacation and locked me out of my room.
- 5/5
The rooms were good staff was nice the whole place was nice the parking lot was great the only thing is the airport nextdoor you can hear the jets all day and night
- 5/5
The rooms were good staff was nice the whole place was nice the parking lot was great the only thing is the airport nextdoor you can hear the jets all day and night
- 5/5
All areas very clean! Close to where we were going! Everything was excellent!
- 5/5
Great service, friendly staff. Clean rooms and comfortable beds.
- 5/5
Great service, friendly staff. Clean rooms and comfortable beds.
- 3/5
A
- 3/5
A
- 5/5
Very clean and staffs are friendly and very helpful
- 4/5
Hot tub was nice to enjoy after a long day of traveling. Comfy bed and friendly staff. It’s by the airport so it can be loud.
- 4/5
Hot tub was nice to enjoy after a long day of traveling. Comfy bed and friendly staff. It’s by the airport so it can be loud.
- 5/5
The room was better than what we expected for the price and the location was perfect for our visit.
- 5/5
The room was better than what we expected for the price and the location was perfect for our visit.
- 1/5
not sure why you would build a hotel across from an airport, very loud would not stay there again.
- 1/5
not sure why you would build a hotel across from an airport, very loud would not stay there again.
- 4/5
We had a good stay, rooms were clean. The only complant was the sofa couch was so uncomfortable. The matress is so worn out and thin that you are better off sleeping on the floor. Other than that i would rate it great.
- 4/5
We had a good stay, rooms were clean. The only complant was the sofa couch was so uncomfortable. The matress is so worn out and thin that you are better off sleeping on the floor. Other than that i would rate it great.
- 5/5
Courteous and Professional Staff. Room was spotless and very spacious. Home away from home. Fast WiFi !
- 5/5
Courteous and Professional Staff. Room was spotless and very spacious. Home away from home. Fast WiFi !
- 5/5
Breakfast was great, loved having the pool right outside our door. Quiet during our stay.
- 5/5
Breakfast was great, loved having the pool right outside our door. Quiet during our stay.
- 5/5
Nice clean suite. Friendly staff.
- 5/5
Nice clean suite. Friendly staff.
- 3/5
We weren't comfortable. Room was okay.
- 3/5
We weren't comfortable. Room was okay.
- 4/5
The staff was great, and the location was perfect, but it was a bit too run down. Rooms, lobby and just exterior of hotel (it’s like a motel with door outside) needs upgrading. But the stay was good and other than some toilet issues, we had a nice stay.
- 4/5
The staff was great, and the location was perfect, but it was a bit too run down. Rooms, lobby and just exterior of hotel (it’s like a motel with door outside) needs upgrading. But the stay was good and other than some toilet issues, we had a nice stay.
- 5/5
The breakfast was a hit or miss if the waffles were hard or soft. But it had a good enough selection you could get other food. The hotel was clean and the pepple were nice. The guy who ran the breakfast on sunday was amazing he really did a great job.
- 5/5
The breakfast was a hit or miss if the waffles were hard or soft. But it had a good enough selection you could get other food. The hotel was clean and the pepple were nice. The guy who ran the breakfast on sunday was amazing he really did a great job.
- 5/5
The room was very clean and well appointed. The staff was amazing.
- 5/5
The room was very clean and well appointed. The staff was amazing.
- 5/5
Room was clean, breakfast was great.
- 5/5
Room was clean, breakfast was great.
- 5/5
Large, clean room with amenities. Convenient parking. Great breakfast. Located near many great restaurants.
- 5/5
Large, clean room with amenities. Convenient parking. Great breakfast. Located near many great restaurants.
- 5/5
Everything was very nice. Second time staying and both were a good choice. Loved walking across the street to the Airport for dinner. We will come back.
- 5/5
Everything was very nice. Second time staying and both were a good choice. Loved walking across the street to the Airport for dinner. We will come back.
- 1/5
Room smelled moldy and musty. Would never stay here again
- 1/5
Room smelled moldy and musty. Would never stay here again
- 5/5
Loved it!!! Will stay again
- 5/5
Loved it!!! Will stay again
- 5/5
Breakfast option included almond milk. Thank-you. Only thing that I did not like about the room was that at the sheets had been laundered in a sweet smelling detergent, and I dislike the perfume-like smell. Suite was roomy, bed comfortable, nearby Scottsdale Quarter shopping center had numerous dining options.
- 5/5
Breakfast option included almond milk. Thank-you. Only thing that I did not like about the room was that at the sheets had been laundered in a sweet smelling detergent, and I dislike the perfume-like smell. Suite was roomy, bed comfortable, nearby Scottsdale Quarter shopping center had numerous dining options.
- 1/5
The room beds weren’t big enough and one of the window frames was broken
- 1/5
The room beds weren’t big enough and one of the window frames was broken
- 5/5
Breakfast staff were phenomenal!!
- 5/5
Breakfast staff were phenomenal!!
- 3/5
Sink didn’t drain
- 3/5
Sink didn’t drain
- 5/5
Also - I lost an expensive pair of sunglasses in the lobby, and when I was checking out I asked about them and to my surprise the front desk staff had found and saved them for me. They could easily have kept them as they are expensive. I appreciate the great service and honestly. I will definitely stay there again next time I'm in Scottsdale. Thank you.
- 5/5
Also - I lost an expensive pair of sunglasses in the lobby, and when I was checking out I asked about them and to my surprise the front desk staff had found and saved them for me. They could easily have kept them as they are expensive. I appreciate the great service and honestly. I will definitely stay there again next time I'm in Scottsdale. Thank you.
- 5/5
My first time and definitely not my last.
- 5/5
My first time and definitely not my last.
- 5/5
Great stay! Great service. Everyone was very nice and accommodating. The hotel was older but very clean. Good price and good area. We didnt hear any airplanes until 8am and the airport is small so the noise was minimal.
- 5/5
Great stay! Great service. Everyone was very nice and accommodating. The hotel was older but very clean. Good price and good area. We didnt hear any airplanes until 8am and the airport is small so the noise was minimal.
- 5/5
Excellent customer service
- 5/5
Excellent customer service
- 5/5
Checking in start was amazing and friendly, definitely would stay here next time!
- 5/5
Checking in start was amazing and friendly, definitely would stay here next time!
- 2/5
None
- 2/5
None
- 4/5
Location is convenient for my stay
- 4/5
Location is convenient for my stay
- 5/5
Everything are excellent.
- 5/5
Everything are excellent.
- 5/5
Awesome
- 5/5
Awesome
- 4/5
Nice hotel
- 4/5
Nice hotel
- 5/5
It's a spa resort
- 5/5
It's a spa resort
- 3/5
There are better hotels in the area.
- 3/5
There are better hotels in the area.
- 4/5
About his average as a hotel can get it was a older hotel but for 100 and some dollars what do you expect?
- 4/5
About his average as a hotel can get it was a older hotel but for 100 and some dollars what do you expect?
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
Everything was excellent.
- 5/5
Everything was excellent.
- 4/5
Seemed quiet and clean. Staff wasn't overly friendly or helpful, but got the job done.
- 4/5
Seemed quiet and clean. Staff wasn't overly friendly or helpful, but got the job done.
- 4/5
We have stayed at this property twice now and we really like it! For a week(+) long stay with a family of four, the handicapped accessible room is way more comfortable than the double bed suite which felt a little cramped. The staff is wonderful, and we loved the pool area! We loved how it was close to lots of Scottsdale amenities yet somewhat secluded and peaceful (if you don’t mind the airport noises—we don’t). Breakfast is amazing too!! We would definitely come back!
- 4/5
We have stayed at this property twice now and we really like it! For a week(+) long stay with a family of four, the handicapped accessible room is way more comfortable than the double bed suite which felt a little cramped. The staff is wonderful, and we loved the pool area! We loved how it was close to lots of Scottsdale amenities yet somewhat secluded and peaceful (if you don’t mind the airport noises—we don’t). Breakfast is amazing too!! We would definitely come back!
- 5/5
I love that there are smoking areas. Breakfast is wonderful. Staff was kind and helpful. Location is okay but you will need to drive around the airport. Overall my stay was quite pleasant and I highly recommend this property
- 5/5
I love that there are smoking areas. Breakfast is wonderful. Staff was kind and helpful. Location is okay but you will need to drive around the airport. Overall my stay was quite pleasant and I highly recommend this property
- 5/5
Our hotel clerk was excellent! The location is great for access to our usual destinations, like West World or doctors offices. The housekeeping staff was great and generous with towels when we asked. Same with the breakfast hosts.
- 5/5
Our hotel clerk was excellent! The location is great for access to our usual destinations, like West World or doctors offices. The housekeeping staff was great and generous with towels when we asked. Same with the breakfast hosts.
- 5/5
Very nice motel/hotel. Excellent breakfast and super service! Older hotel, but updated and very clean!
- 5/5
Very nice motel/hotel. Excellent breakfast and super service! Older hotel, but updated and very clean!
- 5/5
great
- 5/5
great
- 1/5
The room doesn’t get cleaned unless you ask for it 24 hours in advance no matter how long your stay is.
- 1/5
The room doesn’t get cleaned unless you ask for it 24 hours in advance no matter how long your stay is.
- 5/5
Easy to find location, quiet and close to lots of food and shopping options
- 5/5
Easy to find location, quiet and close to lots of food and shopping options
- 5/5
great
- 5/5
great
- 5/5
quiet and clean
- 5/5
quiet and clean
- 5/5
Great place to stay
- 5/5
Great place to stay
- 5/5
Suite was very clean.. Loved the fact that there were 2 TV’s. Full Breakfast included every Morning and acess to computers and Printer..
- 5/5
Suite was very clean.. Loved the fact that there were 2 TV’s. Full Breakfast included every Morning and acess to computers and Printer..
- 5/5
And USB outlets - and the electric outlet in one of our bedside lights was not functioning!
- 5/5
And USB outlets - and the electric outlet in one of our bedside lights was not functioning!
- 4/5
Location
- 4/5
Location
- 3/5
Walls are thin and people walking around butt ass early just chatting away making noise and parents don’t control their stupid kids. It’s fine but give me a freaking break
- 3/5
Walls are thin and people walking around butt ass early just chatting away making noise and parents don’t control their stupid kids. It’s fine but give me a freaking break
- 5/5
Very clean, its an older building but kept cleaner than most newer places
- 5/5
Very clean, its an older building but kept cleaner than most newer places
- 4/5
Older, coild yse a face-lift.
- 4/5
Older, coild yse a face-lift.
- 3/5
The property is quite dated but good value for the $.
- 3/5
The property is quite dated but good value for the $.
- 5/5
Very accommodating Clean rom and facilities
- 5/5
It was nice
- 5/5
Staff is great. Welcome and kind.
- 4/5
Property was very clean and spacious. Room was very clean with great facilities and very comfortable
- 5/5
Over all great experience! Great Staff, cleanliness and check in and check out very smooth. Would stay again
- 5/5
Breakfast options were a great part of the stay. The shower water pressure was good. The beds were comfortable.
- 5/5
Reasonable and convenent.
- 1/5
Check in was good,Jacuzzi knob was broken,No hot water,Electrical plugs didn’t work to charge phones
- 5/5
Personable and very comfortable
- 5/5
Bar tender was excellent!!
- 4/5
Good location
- 5/5
Staff was great! We loged our room it was great for our family. The kitchenette and door seperating the rooms was nice so parents and kids could each have own space.
- 4/5
Good but kind of dated, but the bathrooms very nice
- 4/5
The bed was outstanding! I slept so good and I loved the mattress. It was probably the most comfortable bed I’ve ever slept in. The only criticism is that the facilities staff doesn’t clean up your room or make the beds. I ended up having to take out my trash every day and making my own bed. For the rate I paid for the room I felt the staff could have cleaned up the room. But you can request for the staff to clean up a day in advance. But I had already cleaned up in the morning so it wasn’t anything I hadn’t already done.
- 1/5
This place doesn’t look anything like it appears in hotels.com and other sites. It’s worn out and the air conditioning doesn’t work well, even though they claim it is on. I would never stay here again.
- 5/5
Wonderful spread for breakfast and helpful staff.
- 4/5
This hotel is nice enough. Just a little old. The best part about it was the breakfast and the people who attended to it as well as the friendly little bar and bartender. The people who work there are lovely.
- 5/5
nothing
- 3/5
An older property, but everything was clean & the breakfast was great. Have to schedule housekeeping 24 hours in advance & even then was told they couldn’t come the next day
- 5/5
went to driveline for baseball training. only spot to stay to train there
- 5/5
Beautiful older hotel with friendly, hardworking staff. Stayed several days. Good continental breakfast choices. Nice clean rooms. Quiet. Dog friendly. Beautiful pool. Definitely will return to this hotel.
- 5/5
Convince to business I was in town for. Quiet and reasonable.
- 3/5
Great location. The hotel needs to be updated!
- 4/5
Only there for a two-night stay. Room was clean but the property could definitely use some renovation.
- 5/5
The only downside is its location to Scottsdale airport literally just over the road - the planes are very noisy but we live near London Heathrow airport so we soon got used to it!!
- 5/5
I was very impressed with all the staff I had interactions with.
- 5/5
Everything was great
- 5/5
nice staff
- 2/5
This is right by the airport so you hear flights all the time and the air quality is terrible, smells like airplane exhaust! So, unless you have to, one night only, because you are exhausted. I wouldn’t recommend it.
- 5/5
The staff was very helpful and friendly.
- 5/5
Room was clean and spacious. Staff were very nice. Free shuttle to Barrett Jackson. Would stay here again.
- 5/5
Right by the Airport.
- 5/5
I was pleasantly surprised with this hotel. The bed and pillows were extremely comfortable, the room was spacious, the water pressure was fantastic. The staff was beyond friendly, and the bartender Lori was my favorite!
- 5/5
Easy to access arrea, friendly staff, thorough housekeeping staff
- 2/5
We have been going to a Thunderbird Suites for 17 years. For us to have to ask to have the room cleaned 24 hours in advance is unacceptable. The shuttle service is only available until 7 pm. Isn't unacceptable. We will be looking elsewhere next year.
- 5/5
Great value
- 5/5
Great value and probably the nicest people in the world run the breakfast and the bar. They made my stay.
- 5/5
This place is a gem—affordable, clean, friendly staff, comfortable beds, large room with separate living room/TV area, in a great location. The pool was too cool to use, but the spa was very nice.
- 3/5
Clean but looks worn down
- 3/5
Some things in the room were not functional and I found the bed to be uncomfortable.
- 5/5
Absolutely love this hotel. The pool and courtyard are pristine, the fitness center has quality equipment in good working condition, continental breakfast and staff are absolutely wonderful, front desk people are the best, bottles water, beer, and other convenience items are available on premises. Can’t go wrong booking here.
- 5/5
Suites are large Bedroom and livingroom and a kitchen. Wonderfull service in the reception, good breakfast and the best service in the dinning room. We want to thank to Steve and his wife ,and to Tham and Kim Kim for their best service, for their kindness , for the good atmosphere, and for open our day with a smile No doute that will return again atmospher
- 5/5
The staff was so kind and helpful!!!!
- 5/5
Clean and spacious room. Friendly staff
- 5/5
Quiet place, comfortable and easy access to restaurants and shopping.
- 5/5
The breakfast was a nice touch each morning and the staff was friendly.
- 5/5
This was a great stay - clean and comfortable, great price. Would stay again.
- 4/5
Roomy, heater didn't work, but was fixed.
- 4/5
Small bathroom
- 5/5
Nice friendly staff, hotel is tucked away in a nice and quiet area convenient to shopping, dining and freeway access
- 5/5
It fit our needs exactly
- 5/5
- 4/5
clean and quiet room at a very reasonable rate!
- 5/5
All went well. Breakfast staff were great.
- 5/5
Staff was friendly, breakfast was delicious, and the rooms were huge!
- 4/5
The hotel was everything we needed for the night. We wanted walking distance to Dominick’s steak house and that’s all we cared about. We actually didn’t end up walking we ubered
- 5/5
Moved cross country from the East Coast and needed a place to stay for many days. The staff was kind and courteous, and assisted with extending our stay. 2nd time staying in this location, always easy from extra towels to assisting with questions.
- 4/5
Comfortable and convenient. Love having refrig and microwave. Very clean, good breakfast with friendly staff. Only 1 ice machine is only criticism.
- 5/5
As a grandpa visiting son's family, the BEST WESTERN THUNDERBIRD was the most ideal location, value, and comfortable happy services hotel to be found.
- 5/5
Nice, average quality hotel, good location, close to amenities. There is airport noise, but did not bother us. Overall, we'd stay there again. Costs are too high, but that is most everywhere.
- 2/5
Excellent staff, horrible location. Bad layout, extremely outdated. Immediately next door to very active 24 hour airport. Jets and props from 2:30am to 6am to 9am to 12pm to 6pm to 9pm to 12am. All day, all night. No sound insulated glass, nothing to help with the 24 hour noise. In no way a resort.
- 5/5
Great property
- 5/5
Very nice place with friendly staff
- 1/5
Mot brt good lou parrrers
- 5/5
Have been to many motels. I am 63 years old. This by far has been my favorite. Great space, staff, dog friendly. I plan on staying at Best Westerns from now on!! Thanks bunches for the comfortable room and great location. Sincerely the Vasquez's
- 4/5
I love the spaciousness of the rooms/suites. Dark around stairs and vending ice machine areas.