Wingate by Wyndham Chicago Schaumburg
About Wingate by Wyndham Chicago Schaumburg
Conveniently located seconds from Schaumburg Convention Center in Schaumburg, Illinois. Free fax and photocopying services are offered in the on-site business center. The Wingate by Wyndham Schaumburg provides a variety of thoughtful amenities. Guests can start the morning with a complimentary breakfast. The Schaumburg Wingate is also ideally located only a short distance from many area sites, including the Woodfield Mall. O'Hare International Airport can be reached in 20 minutes' drive.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
The hotel generally receives positive reviews for its cleanliness, friendly and helpful staff, and spacious rooms. However, a common complaint is about noise from neighboring rooms and above, as well as issues with the breakfast service. Some guests also mention the need for updates in certain areas of the hotel.
- Cleanliness
- Friendly and helpful staff
- Noise from neighboring rooms and above
- Issues with breakfast service
- 3/5
The room need to be up to date also bathroom shower had little hot water
- 4.5/5
good staff, rooms very nice the shower stall was slippery and the tub is maybe 6 inches high, making it difficult to get out
- 1/5
No attention to the needs of the upcoming visitors; limited supplies, coffee, tp, etc. Fridge didn't work and subsequently ruined food we purchased. Outlet on the lamp didn't work and ended up draining phones rather than recharging them. Walls are paper thin. We spent the night listening to rude and ignorant neighbors hollering and pounding on tables and walls. Do not recommend.
- 3/5
Ok
- 5/5
Great place at a great price. Great location!
- 5/5
Comfortable and quiet. A good breakfast and coffee available in the lobby 24/7.
- 5/5
This is the second time I’ve stayed here. It’s clean and both stays the place was very quiet.
- 1/5
Holes in walls, terrible smell
- 5/5
The staff was amazing. The room was huge and the breakfast was great. I loved my stay there.
- 4/5
Very good
- 5/5
Great location, good safe area. Will come back to this hotel.
- 5/5
The desk associate was very helpful and understanding with the problem I had with another hotel chain and very clean.
- 3/5
Floor tiles in bathroom were broken. Breakfast had no meat and all eggs were gone
- 3/5
Clean room. Friendly staff
- 4/5
Good location
- 5/5
Queen room with 2 beds. 10/10 very clean Bathroom kind of small Staff is very helpfull
- 1/5
Very poor
- 5/5
It is a perfect choice for our trip to make it more beautiful
- 1/5
The website said this property was renovated in 2023. I think 1973 would be more accurate. Very very outdated and very very dirty. We left due to mold in bathroom that was so bad my husband, who has asthma, couldn't breathe. The paint is peeling, the carpet was sticky, the furniture was stained and chipped, the AC units were falling off the walls, wallpaper growing mold. It was awful. We booked the suite expecting a comfortable experience. It was a nightmare. We left early,
- 5/5
This hotel was very clean and staff was very accommodating.
- 3/5
My stay was pretty good aside from being put under an entire family with kids running around from sun up to sun down. Management was always helpful, specifically the overnight manager we had over the weekend. He was great and very attentive with no complaints. Housekeeping could've been a little nicer. Asking them for towels was lile asking for world secrets. Some got major attitude when asked about a few towels.
- 3/5
Staff were a mixed bag, often absent from front desk and rather clueless about the area. Breakfast was good, regular free fare, but fresh coffee available 24/7 on the lobby. Maintenance was needed. Our room had cracked and peeling paint, with an area where it was just plain missing. Hot water was available during morning hours, not so much in the evening. I don't think we'll be staying at another Wingate.
- 3/5
The place has low ceilings, which makes it so you hear footsteps from guests upstairs at all hours of the night. The breakfast was subpar. The maids forgot their cleaning supplies in my room. I paid for early check-in, but it wasn't available, and I didn't get my money back on the day of. The suite space is good, but the entire place is dated.
- 4.5/5
Superb
- 5/5
This hotel was a wonderful place to stay. The rooms are very roomy and beds comfortable. The breakfast options were great. I would definitely recommend this hotel to anyone
- 2/5
Ants! In the room, the fridge everywhere
- 2/5
Location. Easy check in Ants! In the room, the fridge everywhere
- 5/5
Rooms are clean Staff friendly Room temperature fine
- 4.5/5
The room was quiet and comfortable. I slept very well. The breakfast was good. Lots of things to choose from.
- 4.5/5
The room was quiet and comfortable. I slept very well. The breakfast was good. Lots of things to choose from.
- 3/5
Pleasant
- 3/5
Good service to breakfast.
- 3/5
Had issues with the toilet constantly running all night during the first night's stay. Housekeeping did not show up to service the room one day.
- 4.5/5
Superb
- 5/5
Big size rooms.
- 3/5
Comfy beds but could be updated and cleaner. Still good tho!
- 3/5
Washroom faucets need to replace table lamps dosnt work
- 5/5
Modern clean and conveniently located hotel
- 4/5
Clean room and tasty breakfast
- 5/5
Exceptional
- 5/5
Staff was very rude and had zero customer service experience, Breakfast had no choices, and no amenities, asked for a toothbrush and was not provided.
- 4/5
Only comment.....coffee could be stronger.
- 4/5
Very good
- 4/5
The stay was good and the staff was excellent.
- 5/5
Highly recommended! Spacious and very clean room! Highly recommend!
- 3/5
OK
- 4/5
Nice fairly clean room and facity. Would upgrade the pillows. Very small for average persons. Sheets had fresh stains and smelled like the previous quest used muscle cream.
- 4/5
.
- 4/5
Good
- 1/5
The young woman behind the desk when I checked into was untruthful and very aggressive twords me. On the Expedia site it's tells me to make sure that I call the hotel before I check in about my room, my accommodations and I did a couple of time's the morning before going to the hotel and check in to make sure that' the room that I booked had a walk in shower because it was a must for me, a deal breaker. The couple times that I called and spoke to the young lady about my room and if it had a walk in shower she said yes both time's over the phone on the morning of check-in.I got up to my room and began to unpack.I went to use the bathroom and noticed that it was a tub and no walk in. I called the front desk calmly and peacefully asking why did you tell me that my room had a walk in shower when it doesn't. The young lady denied ever saying that to me. She continued to be combative and very aggressive, saying that she never said that ( calling me the lier), she then said that I should gather all my things and that she would refund me the money and have me out of the hotel in 5 minutes.She was horrible not hospitable. I am deemed disabled by the SSI Administration.
- 5/5
Clean room nice bed
- 5/5
The hotel had an ideal location, with a nearby neighborhood offering all essential amenities. It was clean, and the staff was friendly. The free breakfast was a standout feature, featuring a wide variety of self-serve items like yogurt, fruits, hot drinks, juices, bread, pancakes, sausage, and scrambled eggs. Additionally, the hotel’s proximity to the freeway is convenient for travelers.
- 4/5
Very good
- 5/5
Everything was quick, easy, and clean
- 5/5
Clean room
- 3/5
Room are very noisy, very old and slowly elevator, you can hear everything from upstairs rooms
- 3/5
Very okd property, old elevator, everything noisy, ac at room, upstairs floor, etc
- 4/5
Price, location Not so friendly staff
- 4/5
Price, location Not so friendly staff
- 4/5
Elevator needs expectation.
- 4/5
The front lobby looks great but the hotel rooms could be better. Although, it’s clean; however, the rooms specially where I stayed could have been improved or renovated. The closet doors wouldn’t close properly unless done certain manner. Bath rooms don’t have exhaust fan, which typically I guess of most hotels and there are old patches and cracks that could have been fixed. The pictures of the model rooms from the website is completely different and deceiving. Moreover, the rooms could have made it more sound proof because not only you can hear loud footsteps from above from but also noice from outside the building and inside the hallways. A disappointing.
- 5/5
Clean! Have breakfast
- 5/5
Clean! Have breakfast ?
- 5/5
Friendly.
- 5/5
Very nice property. Spacious room. Modern, clean and quiet. Very good breakfast. Friendly staff.
- 5/5
Room and property were very clean. Furniture in room was starting to show signs of wear. Lady serving breakfast was kind of rude. Overall good place to stay.
- 5/5
A+ Hotel, Will stay here again when traveling to Chicago again.
- 5/5
Exceptional
- 2/5
When first walking into the hotel we immediately noticed an odor. This odor lingered throughout the hotel including into the actual room. The toilet in the bathroom smelled as if someone had just had a bowel movement. The bed and pillows were not comfortable. The tv didn’t have very many tv options and the WiFi didn’t work which interfered with my work. We were there for 3 days and no one offered to clean the room. Paint on the walls chipping and the water pressure in shower and sick were very low. The walls are very thin and you can hear people walking above you if one a lower floor. The only nice thing I can say is that the staff were nice. Breakfast was okay. I would not stay at this hotel again.
- 4/5
Muy buen hotel, bien presentado y agradable. La única observación es que la piscina no está en funcionamiento en este momento.
- 5/5
NTS
- 3/5
Construction going on and they can change breakfast menu a little bit
- 5/5
Great lobby space for meeting/greeting extended family members. Breakfast: good but ran out of fresh fruit on our second morning. One elevator was out of service by week's end.
- 5/5
Good
- 5/5
Much better than expected! Will definitely consider the same hotel again.
- 3/5
Clean room but I felt itchy. The bathroom did not have a vent, there was a wall decorative vent. Room looked cleaned but it was dirty. The doors could use a scrub down. Visually dirty closet doors. More attention to cleaning details. Also change the ice buckets. Our had a crack. Looked old. Simple updates make a difference.
- 5/5
Good breakfast, very clean, great location!
- 5/5
Room was clean and comfortable. Check in staff was excellent. Average hotel breakfast but was hot and always filled in. This is my go to hotel whenever I travel to Chicago.
- 4/5
Nice hotel. Clean. Bathroom lighting very dim but they have the best pillows I’ve ever seen in a hotel.
- 5/5
Clean and quiet…great breakfast!
- 5/5
Clean room and helpful staff.
- 2/5
This is a barely upgraded super 8 at best. Mold in the shower cracks in the walls and the carpet was coming up.
- 4/5
The room was huge and comfortable
- 5/5
Room is clean but overall I think property is due for renovation….. bed and pillows were great..
- 2/5
Our hotel room was in poor condition. The shower rod was broken so you could close the shower curtain. The bathroom fan on the wall was overflowing with lint. The hair conditioner was empty. The room was for 4 people but there were only three mismatched chairs at the dining room table. We pulled over the desk chair which was also damaged. We pulled out the sofa bed and it was covered with crumbs. There was also a pile of crumbs under the A/C Unit. The lamps and furniture were haphazardly arranged in the rooms. The curtain in the bedroom was torn in multiple places. The window screen had a big hole in it. When I expressed my concerns at the front desk they were dismissed with a smile. They did send someone up to repair the curtain rod, but that was it. It seems that when something breaks they leave it broken or replace it with something random. Would not recommend.
- 5/5
Good visit with friends
- 4/5
My husband and I stayed in room 318. The bathroom floor needs to be retiled, every time we walked in, it made a crunching sound, almost like the floor wasn’t stable. Also, the air/heat unit door by the bed kept popping open every time the unit turned on, which was frustrating because I had to keep getting up to close it. Another issue was the noise. It doesn’t seem like the rooms are soundproof at all. Around 5 a.m., we were woken up by an alarm going off in the room above us, and it continued for over an hour. With some renovations and attention to these details, this hotel could easily earn a 5-star rating from me.
- 3/5
I was also overcharged for my room due to me booking online.
- 3/5
The man at the front desk was rude. The iron in our room didn’t work and he didn’t want to exchange ours for a working one. The hotel itself literally makes noises all throughout the night-knocking sounds, whistling, pipes running it’s absolute chaos if you actually want to sleep at night. I paid for late check out at 1pm. At 12:10pm they were knocking at our door asking if we were checking out. I will never stay here again.
- 3/5
Room was ok. It was extremely hot and dry upon entry. Phones didn’t work and neither did the TV. House keeping was able to get us some channels. Overall, staff was accommodating and the facilities were just ok for a one night stay.
- 1/5
This place didn’t have our room and there was 5 of us and they gave our room to someone else wouldn’t refund any money for them making the mistake and my 9 year old had to sleep with makeshift cot I made her for the 3 days we was there ! All we had was 2 queen beds and a chair for 5 people 😩😬😡
- 4/5
Decent gym, average breakfast, staff was friendly. Rooms were decent, but they definitely need to be updated. Paint was peeling from.walls and tub faucet would not stop leaking.
- 5/5
Was great. Breakfast was awsome
- 5/5
Very good! Loved the stay and the room. The rooms were clean and the bed was extremely comfortable. Lots of stuff to do nearby. Staff could have been a little more friendly though!
- 5/5
Room was clean, close to shopping and restaurants.
- 4/5
Yes
- 4/5
Room was dated and could use some updating, had musty smell also.
- 4/5
Clean room, modern, great location.
- 5/5
Clean room
- 5/5
CD
- 2/5
Staff lack of wanting to solve the problem that was made aware of as soon as we walked in our room
- 4/5
Staff and room was very clean
- 5/5
.
- 2/5
The first room on the fourth floor that I booked had a noise problem from the bathroom fan. The staff moved me to a room on the second floor which was smaller and chipper than the first room. Towels were prepared just for one person. The heater fan in the second room did not stop at all.
- 1/5
Room, Staff, Security
- 5/5
All good.
- 4/5
Clean and spacious room, good and quiet location!
- 2/5
Room paint was peeling in the bathroom and had no heating vent. Room keys got deactivated for no reason. The breakfast was just ok they didn’t even have eggs mainly bagels and pancakes. When we checked in the guy was very blunt. Other than that the stay was just ok but wouldn't go back.
- 5/5
Very clean!
- 3/5
Room are very trashy. Paint following off walls, bathroom door needed paint and was broken. Drywall falling off
- 4/5
Clean room, quiet. Enjoyed the breakfast options. Would stay here again.
- 4/5
Netflix and internet did not work
- 4/5
Room was spacious, staff are nice, place is clean
- 5/5
There are 2 EV stalls on the site. Very convivence.
- 4/5
Good plate good rate
- 5/5
Get the room with the jacuzzi, trust me. Also that tub takes minute to fill sooooo, yeah. Staff were chill. Hotel was clean. Hella close to woodfield mall, improve comedy theater, and food. Oh, plenty of parking.
- 4/5
Nothing stood out, good or bad
- 4/5
Decent. The facility was clean but there was an old smell of smoke in the hallways and it is supposed to be a smoke-free hotel. There was no smoke smell in the room, though. The heater was loud but worked well.
- 3/5
Although I received a text msg welcoming my stay, upon my arrival for check in it was anything but “welcoming”. The desk clerk didn’t even speak. I greeted him & he didn’t even respond. I asked a question regarding room assignment. His response was very terse and dismissive. Very unpleasant individual — wasn’t hospitable at ALL!!! The accommodations were excellent though.
- 5/5
Everything was excellent
- 1/5
Horrible, we only were there a few hours and we had roaches, we packed all our stuff and told the front desk and I’m demanding my full stay back. We are so discussed.
- 5/5
Yes
- 5/5
Friendly staff, clean room, only complaint is one of our lights didn’t work
- 3/5
The place was clean and the staff were friendly. Nothing particularly wrong with it, just needs updating.
- 5/5
Clean
- 5/5
great staff, housekeeping staff is excellent
- 5/5
Great hotel
- 4/5
Clean room and a nice bed. No problems.
- 5/5
Great breakfast! Staff was friendly and the close proximity to shopping and food was very convenient.
- 5/5
Very clean and professional customer service. The breakfast was great and the hotel provided variety of breakfast options
- 5/5
Staff is Top Tier.
- 5/5
Clean room
- 2/5
TV guide not working,can’t call down to desk because unit did not work.heat unit in hall was noisy.bathroom was very small and tub was small.
- 5/5
Clean room
- 3/5
Ice machine on 3rd floor didnt work, parking limited arou d front door,
- 4/5
Terrible water pressure in bathroom sink.
- 1/5
It wasn't what I expected. The EV charger turned out to be a disaster. If you have EV, I would not stay here. The room was ok.
- 5/5
Clean e
- 4/5
Excellent Service..especially front Desk, Teresa
- 5/5
Clean. Staff was helpful. Would definitely stay again! Good prices !
- 5/5
Very nice , clean, breakfast is ok, the staff is nice
- 5/5
Pretty satisfying stay. Great room and breakfast.
- 3/5
choice of breakfast not good
- 3/5
Utilities are old and some of them are not working properly.
- 4/5
It’s was nice
- 5/5
STAFF IS AMAZING !! Edwardo,Teresa,Mayra
- 4/5
all good
- 5/5
Very nice place to stay.
- 5/5
What stood out? EVERYTHING! From the moment I walked in, it felt like luxury and comfort had a baby and named it this place. The room was so spotless you could eat off the floor (not that I did… but I could have). Housekeeping deserves a standing ovation because the cleanliness was next-level amazing. And let’s talk about breakfast — WOW. Not just “good hotel food,” but wake-up-excited-for-it kind of breakfast. Fresh, delicious, and way better than I expected. I’m still dreaming about it. The staff? Pure gold. Every single person I encountered was respectful, friendly, and made me feel like a VIP. It honestly felt like they wanted me to be there, which makes all the difference. If I could give this place 10 stars, I would. I can’t wait to come back — already planning my next stay!
- 5/5
Very clean nice place to stay, i recommend it ♥️
- 4/5
The front desk staff was kind.
- 4/5
Room was cleaned well and bed was made daily. The tea was not replenished, so I just went downstairs to the coffee station.
- 5/5
Fantastic staff
- 5/5
Great Staff, clean Hotel!!!
- 5/5
Great value - quiet and convenient location
- 5/5
I enjoyed my stay at Wyndham. Appreciate the breakfast, and room services.
- 5/5
Perfect.
- 5/5
Clean rooms and great price
- 5/5
yes
- 5/5
Comfortable
- 2/5
St was
- 5/5
The hotel and our room was very clean and inviting. The staff was very helpful and courteous. The location put us so close to the mall and several attractions we enjoyed.
- 3/5
A little run down. Dripping tub. Chipped/peeling paint. Otherwise, it was fine. Beds were comfortable. Would be nice if free breakfast went past 9:00.
- 4/5
Clean
- 2/5
Staff did not seem very friendly
- 5/5
Good breakfast set up!
- 3/5
Hdjdh
- 4/5
Conveniently located and well kept!
- 5/5
Front desk check in was very friendly and informative. Asked for restaurant recommendations and was glad to hear of so many great suggestions since we are not from this area. Easy access to Medieval Times and many shopping options.Room was clean and comfortable.
- 2/5
I shouldn't be able to hear people walking around in the room above me. I was supposed to stay for 3 nights, but left after the 2nd night because it sounded like a herd of elephants running back and forth late into the night and early in the morning. I did not sleep well. On a positive note the room was nice and clean. I just couldn't enjoy it.
- 5/5
Our guest are happy. Thanks
- 2/5
No towels or soap in the room, After we picked them up from the front desk and went back to the room we realized there was no shower curtain. Tried to call the front desk, neither of the phones in the room worked. Went back to the front desk for the shower curtain and were told they could give us a shower curtain and we could hang it ourselves or we could pack up our stuff and move to a different room. There was no one to put up the curtain. The front desk attendant was very rude.
- 5/5
just need ice machine ficed and side doors and perfect thanks for a great stay
- 4/5
Breakfast was kind of boring. Could have had a meat choice and fresher pastries
- 4/5
Air conditioning/heating was easy to adjust- a must for elderly couple. Floor was uneven in a section of the room but did not pause a significant problem. FD staff members were knowledgeable and efficient- some with warmth and positive engagement added in. Andre in housekeeping (?) provided excellent assistance.
- 4/5
Rooms were clean and staff was nice. Will stay there again.
- 4/5
Clean room
- 2/5
I cannot understand why the hotel would put someone me who is by myself on the first below below a family with little children. That was absolutely thoughtless and inconsiderate. I dealt with noise and banging above me the entire stay. I spoke to the front desk several times. I killed 2 bugs and the bathroom smelled like someone was smoking in there, but your hotel says no smoking. My room was right by the exit door so I heard everyone's conversation. I am so disappointed and upset!
- 4/5
The property is in a good location. Staff are very friendly and supportive.
- 5/5
Clean room
- 1/5
Worker at the front was kind, but they were the ONLY worker in the entire facility. Room had a huge bug over the bed, people outside were speaking in a way that left the family feeling unsafe.
- 2/5
Poorly insulated infrastructure. Heard constant foot steps and noise from the room above me all night. Along with many strange sounds from other electronics in the room. I got maybe 2.5 hours of sleep.
- 5/5
Wingate always does a great job. Great value, clean, convenient - my go to place.
- 5/5
Great stay! Comfortable room, wonderful staff, convenient, excellent breakfast! Would stay here again…
- 1/5
It was SO rundown! Stains on the the hallway carpets and paint peeling. The first room we tried had peeling paint, yellow running down a wall, visible mold on the lamp shades, and the window was sealed shut. The 2nd room was even worse. Just walking through and taking pictures I had broke out in a rash! I asked for a refund because I couldn't stay there. The manager said she wouldn't charge me, but I need to now go thrpugh Hotels .com for my refund. We had to find a different hotel at the last minute.
- 5/5
Amazing stay
- 5/5
When Andre was working in the kitchen for breakfast I loved how he kept walking and making sure nothing was empty, he would go get the coffee refill it while still making sure food was available for the guests. He kept it clean even while it was packed. I stayed a week and the times he was there it was the same service from him. I definitely recommend
- 5/5
.
- 5/5
All about this hotel was pleasant!
- 5/5
Everything was great
- 2/5
The pillows had long black hairs , brown stains on the to
- 4/5
Nice quite place
- 5/5
Great stay! Friendly staff!
- 5/5
Clean and friendly
- 4/5
Staff was not welcoming or friendly. Hotel seemed a bit dated. They offered a delicious, free breakfast. Very clean rooms
- 5/5
clean, quiet, friendly and helpful staff. all i need in an overnight stay.
- 5/5
Great!
- 5/5
Leisure. Excelent and friendly Hotel
- 1/5
Wifi was not working and even after multiple complaints it did not get fixed for entire stay.
- 5/5
The staff was wonderful! The rooms were great and extremely affordable!
- 1/5
AC didn’t work. ICE machine Didn’t work we had to go to the front desk if we needed it. Unit had water damage including microbial growth in the window. Bathroom had hair on the ceiling. Random people would try to get in room through out the night or just being annoying and shaking the door when they walked by.
- 5/5
It is a great hotel.
- 4/5
Helpful desk attendant. Free EV charging. Typical hotel breakfast. Comfortable room.
- 4/5
Good overall. The room we stayed in definitely needs maintenance and upgrade.
- 5/5
This property was a convenient location close to lots of shopping and restaurants.
- 5/5
The room was comfortable and roomy. Good stay.
- 3/5
Was okay
- 3/5
The property was very clean and tidy with nice decor. The bed was comfy, but the pillows were not. Our kids used the pullout couch to sleep on, and the mattress was very stained and had lots of glitter in it. The blankets they provided for the sleeper sofa were not comfortable. We asked for an additional white comforter, like we had on the main bed and they gave us a scratchy blue blanket. Everything else was clean. Just wish we had a better night’s sleep.
- 2/5
Noisy AC; couldn't get to sleep all night.
- 3/5
Front desk person was not personable. Almost like a robot.
- 5/5
Everything was perfect
- 4/5
Would love to be able to stream my services. The shower did not work great.
- 5/5
The room was clean and the staff was very nice and accommodating.
- 3/5
Internet had disconnected many times a day and was so slow. The breakfast was awful
- 5/5
Great place to stay
- 4/5
No pool
- 5/5
always have a good stay here !!! highly recommend!!
- 1/5
We arrived around 9 PM and had to wait approximately 20 minutes to check in. The person at the front desk was very rude and showed no courtesy. The first two key cards we were given didn’t work, and only on the third attempt were we finally able to access our room. When we requested a pillow and blanket, we were given only a pillow and a bedsheet instead.
- 5/5
room very clean, able to obtain extra towels, etc. Love the coffee, tea, hot chocolate station, available anytime of the day
- 4/5
Overall good place
- 5/5
Good clean hotel
- 4/5
I liked how quiet this hotel was. The charging station was a plus, too. There don’t seem to be many hotels with that amenity, especially at this price point, so I appreciate it. The room was clean and comfortable. The things I didn’t like were limited cable channels, the ice machine on the first floor not working, and the weird/musty smell in the lobby and at the elevators when we arrived. It wasn’t there the next day so I’m not sure what that was (cleaning products?). Overall a good stay.
- 3/5
Convenient location adjacent to shopping and restaurants, and about 15 minutes to the O'Hara airport, but the property feels old and not being well taken care of. Sticky floors, squeaking elevators, and loud air conditioner. Breakfast was decent though, and staff was friendly.
- 4/5
The bathroom door didn’t close in the room but apart from that the room is quite spacious and open.
- 5/5
Center of Schaumburg area to many things. Nicely kept. Only operable ice machine is on 3rd floor.
- 4/5
Room was quiet and well appointed. Remote control had a dead battery that should have been replaced before I had to go to the from desk and get a replacement. Overall, worth the money with some improvements noted above.
- 5/5
Front desk customer service wasn't the best.
- 5/5
A good price for a nice motel
- 5/5
Everything was great
- 5/5
Staff is friendly and helpful
- 1/5
No matter how many times I asked, housekeeping didn't come, I had to get sheets and towels myself. Finally, on the seventh day, they came.
- 1/5
No good
- 5/5
Very good room
- 4/5
The only complaint I have with my stay is the wifi is very slow at night when everyone is in their rooms, but thats such a minor detail. I will always stay at this hotel when i come to the chicago area.
- 4/5
Only 2 issues. First, Internet was very slow 10mb/sec. that is ridiculously slow and no reason for it with today's tech. Second, breakfast was bad. Not very fresh, limited choices but the staff was very nice. Would not stay if either of these are an issue for you. if not, definitely recommended.
- 5/5
Common areas are well maintained, 24x7 coffee/tea, nice breakfast with a good variety. Rooms are also very clean. Staff is amazing and friendly. I would definitely go there again.
- 5/5
Very clean hotel, room and beds were very clean and comfortable. Free breakfast was delicious with great options and front staff friendly and helpful
- 3/5
This hotel is just so, so. Nothing is horribly bad, but nothing great. I chose based on location, but will probably choose a different option when in this area next time.
- 2/5
AC did not work in the room, it was hot but we just needed sleep. LOUD people above us, walking back and forth, but the quit around 10PM so all was good until midnight...then the stomping and running began again. I went to the desk and the clerk was VERY nice and actually cared about the situation. I informed him of the bad AC also. He said a basketball youth team was staying in the hotel for the last month and they knew better and had rules to follow, he was calling the room as I left to go back to mine. I got back into bed for a couple of minutes until the stomping began again. I went back to the desk and asked for another room. The clerk was again a GREAT guy and was able to give us another room that was smaller, but all we cared about was sleep. Then front desk clerk was GREAT, but they need to put youth sports teams on the first floor not the third. Hotel was standard otherwise, breakfast was edible but low quality
- 5/5
I loved the night staff! They are really nice
- 5/5
The Property was clean. The service was good and on point. The staff attended us in a very professional manner.
- 4/5
1) no towel racks 2) very tight especially considering the size of the whole unit 3) no exhaust fan 4) mirror is decorative but not very bright
- 5/5
The room and property in general was very clean. The beds are definitely on the firm side. Breakfast was great with fruit, yogurt, cereals, scrambled eggs, sausage and pancake maker. I would most definitely recommend and stay again!
- 5/5
We stay in Schaumburg IL 2 or 3 times a year. We will be staying here again.
- 2/5
i usually enjoy myself at location but this time there were a large number of boys for basketball camp that were very noisy on my floor .. no order or supervision it seems and the leader obviosly did not emphaise to them to think of others.
- 5/5
We loved the clean, spacious room located in a nice property. The lobby was also nice, and the complimentary breakfast was an added bonus!
- 5/5
This was our second time staying here and it was nice returning to a familiar place. Right down the road from Medieval Times and 10min away from Woodfield Mall.
- 5/5
The property was well maintained and the people was friendly.
- 5/5
Great place to spend a night
- 4/5
Very clean, not luxurious but nice.
- 5/5
Excellent place to stay ! Especially for a Bilateral Above Knee Amputee!!!
- 3/5
Clean but definitely needs to be remodelled. Good for a day or two.
- 5/5
My room was very clean
- 5/5
The hotel was very clean. The staff was very courteous. Great breakfast. A very short drive to the convention center. Beds were very comfortable and good pillows!
- 5/5
Neat and clean rooms
- 4/5
Room was good size and clean. Outdated furniture and no extras.
- 5/5
Love it and hope go back one day
- 5/5
No complaints. Great stay and would stay again. Quiet, comfy bed, clean, great breakfast.
- 5/5
5 stars for everything
- 5/5
It was good and clean
- 5/5
Excellent
- 3/5
The hotel and room were nice, but the cleaning was not up to par. There were sticky stains on the desk, splatters of something on the walls in the living area and the bathroom, chips/crumbs on the hide-a-bed. If it was clean it would've been fantastic. I asked for some cleaning products at the front desk and was given a Norwex cloth, which nice for home use, but in a hotel room I'd like things disinfected. There was also a plastic bag over the smoke detector which was odd.
- 4/5
Property was spacious and located in a Nice area close to nearby restaurant and shopping centers.
- 5/5
Very clean, nice and updated.
- 5/5
Nice place. Enjoyed my stay. Would recommend.
- 5/5
Quiet convenient hotel
- 5/5
We celebrated our anniversary ... spa tub was wonderful ... bed was comfortable ... breakfast was good ... service was also very good.
- 5/5
The property was very clean.
- 5/5
Excellent will be our new hotel
- 4/5
It was clean , the room was bigger than expected. Fridge was a cooler for me. New HD TV👏. Maid service on second day was excellent, I had spilled something on the sheet and they changed it. Where other hotels just made it up. Good typical breakfast and coffee throughout the day. Didn’t like the dim lighting in hallways and in rooms maybe this is something new with lights. Will stay here again.
- 1/5
The walls are paper, thin, the faucet in the bathroom would not turn off, and in turn made screeching noise randomly for minutes throughout the night. Worst night of sleep.
- 5/5
It was great experience to stay in this hotel
- 5/5
Great hotel
- 5/5
Very good 😊
- 4/5
Excellent customer service, very corteous and professional staff. The only con is that you can hear every sound made in rooms and aisles, would be a perfect place with sound proofing.
- 3/5
The room was kind of warn and needed a facelift. It also had a smell
- 5/5
nice clean friendly
- 5/5
It was nice
- 3/5
It was okay.
- 3/5
Remote for the tv didnt work. Toilet would not flush Hvac had a weird smell
- 5/5
Room was big and clean. Staff was amazing.
- 5/5
Rooms were very nice and parking safe.
- 5/5
Parking. Next door to Aldi. Microwave. Fridge. Ev charging close by. Great mall Class by.