Fairfield Inn & Suites by Marriott Chicago Schaumburg

The staff was very friendly

Great amenities, room was nice.

The hotel was nice and clean. The only thing I did not like was there is not enough parking with the additional hotel next to it. Staff was friendly and helpful. Would stay there again.

Excellent. Staff is very nice, breakfast was good. Keep going, guys.

Clean… pleasant stay

Very poor room service!

Great stay, clean room and staff was friendly.

It’s was all good until night time front desk lady she was super rude!!

Very clean

I Dint like how the front Deck didn’t send any towels up to the room and I was questioned about my guess

Oatmeal was very watery

Very clean, modern, safe, breakfast was great, and the hotel itself was quiet. The noise from the highway was surprisingly loud. I had to sleep with my noise canceling headphones on. Obviously the hotel can’t help that so I hesitated to even mention it, but if you are a light sleeper you should request the opposite side of the hotel or be prepared. Would definitely stay here again though!

Great patio in back.

Overall good

We had a wonderful time in Chicago. We liked the fact that you could have breakfast and the indoor pool was very pleasant. The staff was good and very friendly too. Thanks again and take care.

It is close to stores, freeways and restaurants Need a little more parking

It is close to stores, freeways and restaurants Need a little more parking

We had a wonderful time in Chicago. We liked the fact that you could have breakfast and the indoor pool was very pleasant. The staff was good and very friendly too. Thanks again and take care.

Hotel staff were friendly and helpful, rooms were clean, good location near lots of shopping and food.

Pleasant, easy-going experience. Helpful staff, clean rooms, great parking.

Great clean Hotel! Smells so fresh as soon as you walk in! King Suite was clean and spacious. Staff was amazing! Only 5 minutes away from Mall, Target, restaurants and other shopping areas! Will definitely be back 10/10 Highly Recommended

The breakfast was the best! Should serve fresh food

pool was ok. the room was cold. heat just blew cold air.

pool was ok. the room was cold. heat just blew cold air.

Exceptional

When there was an issue with house keeping, again, very rude.

I didn’t see the staff only at the front desk and at breakfast

The hotel is beautiful, the pool was fine, and breakfast was good. However, I would highly highly recommend you call ahead and see if there’s an event. Our entire stay was ruined because there was a line dancing (yes you read that right, line dancing) event that apparently called for loud base music from the time we checked in until well past 10 o’clock at night, that started right back up the next day at 9 AM. The staff was unhelpful in trying to fix the problem. Keep in mind, we were on the third floor and we could still hear loud music. It’s unfortunate that hotels don’t give you a heads up that your sleep, including a six-year-old’s, will be impacted because line dancers have to have loud bass music.

Clean hotel with a good breakfast in the morning and a nice location near nature.

Very nice stay. Breakfast had a lot off food and very attentive staff. Room clean and towels plentiful. Shower very nice. Comfortable bed. Would recommend updating technology a bit. No phone or tablet charging availability unless you brought a block for your charging cords which was a bit loose in the table lamp outlets. Do not get a room on first floor. A bir noisy with breakfast and bar close by. The staff was fantastic!

Quiet and good atmosphere

The hotel host poker events which fills up the parking lot extremely fast and guest had to find other places to park, and staff could care less the risk we were taking as paying customers parking our cars in other lots.

Excellent breakfast. We loved the waffle machines.

I always love everything about my stay when I stay here!

I would definitely stay here again. The staff was friendly and the pool was perfect for my daughter. The breakfast was pretty good lots of options.

Everything

Very good

Everything was clean, staff was friendly, breakfast was very good!

Bed was hard..one and only trouble. I have back issues. My daughter was fine with hers.

Bed was hard..one and only trouble. I have back issues. My daughter was fine with hers.

The breakfast was just okay. I was expecting a little more. Also, breakfast ran out fast. I went down to grab some while my husband watched the kids and when it was his turn, the good stuff was gone. I expected a variety fruit, some bacon, and no water in the scrambled eggs. Other than that, everything was acceptable.

Good stay

The location was good - close to many places. The breakfast was adequate. It was what you'd expect of an average hotel breakfast - nothing great. Orange juice from machine was really watery. Eggs were "institutional" like - watery.

The location was good - close to many places. The breakfast was adequate. It was what you'd expect of an average hotel breakfast - nothing great. Orange juice from machine was really watery. Eggs were "institutional" like - watery.

The only thing was missing was a hot tub

It was clean the staff was amazing and my family and friends had a good time with no complaints The only thing was missing was a hot tub

Great

Everything was Great staff was friendly! Breakfast was good pool was nice and relaxing! The room was nice beds were comfy!

The facility was clean. Front desk was friendly. The reason i rated it just okay was because I didn't like the fact housekeeping doesn’t at-least make up the bed when you stay and extra night. The pool was nice. The breakfast was fair just like any hotel. Our room was very small.

Everything was very clean and well kept. The pool is big and very spacious. We would definitely stay here again if in the area.

Would definitely stay here again but would take my own pillow next time.

Everything is Great

Room and property were super clean and very friendly staff.

Nice clean room.

Everything is top notch 👌

Clean and excellent service

Room was great. Front desk staff was very nice and knowledgeable. Breakfast was good. Kids wished there were waffles though.

Enjoyable, clean and friendly environment

The was room was very clean and nice to walk into. The beds were very comfortable. Staff was polite and knowledgable of the area.

Very friendly staff? Clean and great breakfast.

Very friendly staff? Clean and great breakfast.

I was refused of my deposit

Bar was ok good bartender The room and smell through the whole hotel

Clean room, clean hotel, checked in New Years Day for the weekend. Breakfast was not crowded after the holiday and was well managed by staff. Our daughter also enjoyed using the pool, which was clean with towels provided. Good location, good stay!

Very good

Our room was right by the breakfast and so starting at 6a we heard the waffle maker every 2 minutes.

Clean room, good staff

The walls are paper thin. We didn't get much sleep. The people in the room next to us were coughing and sneezing and in and out of the bathroom all night. We heard every bit of it, unfortunately. Also, the pillows are so flat and uncomfortable.

The woman that checked us in was very friendly. The beds were very comfortable. The breakfast was better than most hotels. The walls are paper thin. We didn't get much sleep. The people in the room next to us were coughing and sneezing and in and out of the bathroom all night. We heard every bit of it, unfortunately. Also, the pillows are so flat and uncomfortable.

the room was very clean and the workout facilities were first class. Pool was exceptional for a hotel. The main praise I want to give was to the front desk staff. They were all very nice and professional. Couldn't have asked for a better experience; especially since the price was very good!

Great time

Very nice hotel, would stay again! Clean well taken care of. Staff was friendly and helpful.

The facility was clean and the team members were very kind. Please consider letting the customers know that the room will not be cleaned on 2 night stays.

Clean room

As u enter the door entrance the smells inviting you in

Clean room and hotel.

Nice hotel overall for the price and a lovely breakfast variety. Very kid friendly if you have a family. Only thing I didn't care for was trying to enjoy the pool as an adult. Too many kids splashing around and doing cannonballs in the pool area.

Very clean and nice swimming pool is warm and the buffett is good.

There was a spider in our room. We inform the front desk but they just ignore it.

The rooms were clean, quiet, and good breakfast. Will definitely come back. Thanks for a wonderful stay.

The room was clean and well maintained

First room still had previous occupants hat next to the bed which means the bedding wasn’t changed, if it was they would’ve seen it. Room smelled like liquor and sewage. Changed my room. Wallpaper coming off in two different , microwave & mini fridge were unplugged and outlet was blocked off. Tub wall cracked in both rooms. For the rate and $150 hold on a credit card. Look elsewhere.

It was all very nice with a great breakfast

Nice place!

Nice room.

Breakfast was great. Had all the classic options for breakfast I really like

Nice hotel and friendly staff

The hotel was nice but the parking was not great we had to park in the lot two hotels over and walk a bit to enter the hotel, also the front desk tried to charge my card twice for the deposit which locked my card and caused me to not have access to it I had to call the company. More of an inconvenience.

Yelene was very helpful upon check in. Hotel was very quiet. Loved how close to shopping and eateries.

Pleasant, clean and quiet hotel. The beds were good, the bathrooms clean.

The room I booked wasn’t ready@3:30 check in. Given alternative room. Disappointing, however, while the room given was small, it was cozy, on the first floor, providing access to breakfast, amenities, and entrance and exits. Turned out to be very convenient. The staff the rest of the stay, the staff and guests were very nice, friendly and extremely attentive to all our needs and requests. My son who had his two young children with him, stated, it was the best experience he’s had in a while.

Very clean and thorough. There was even a hand written welcome note in the room which is so rare but really exemplifies great service.

The staff especially the night auditor were all fantastic. Very clean rooms with good work area and nice strong shower.

Perfect hotel super clean

Great alternative to staying in the city. Great neighborhood with lots of restaurants, shopping, clean gas stations, etc. Felt very safe. Hotel staff were so nice. Breakfast was better than normal free hotel breakfasts.

Very

Pool was great! Staff offer to turn on the pool fountains for our kids. The lobby had a bit of an odor to it. Our room is great up-to-date and comfortable. I would definitely stay there again.

Overall great experience. Front desk staff is amazing.

Enjoyed the quiteness around the hotel and the friendly staff. The breakfast options were also good.

Staff are very friendly.

Everyone was so friendly and the environment was so clean- we had such a nice stay!

Everything was good except room wasn’t ready at 3pm. Was told 45 mins then went back and still wasn’t ready but then was told it was due to a party of other people who haven’t checked in yet and didn’t want to but ended up breaking that party up to give me a room since I was there but that should’ve been done in the first place instead of making me wait. I’m there, I should get it.

Great stay! Will come back.

Great time

Breakfast was okay. Same set up both days. Room was big enough for family of 4. Pool was nice for kids to play in a couple times, tons of towels at pool. Did not use wifi personally, but TVs lagged a bit to connecting to Netflix and apps. Entire hotel is very humid. Only one small issue, we had asked for towels heading back up from the pool as there was only three in the room, was about an hour before check out and they never brought then. Other than that, staff was friendly when interacted with and stay was ok.

It was a great staycation with me and my 3 boys. The pool was a hit and we were close to a lit of attractions like the mall and legoland which they enjoyed. Breakfast was slim but ok, I couldnt complain since everything else was great and clean.

Everything was very good!

Beautiful rooms and comfortable beds, the pool was ok. For a property at this level it should have a hot tub. But my primary issue was that I was getting erroneously charged throughout my stay, and even double charged several days after. It took constant contact with the staff and managers, and was a extremely negative and unprofessional experience.

Everything was completely clean. The beds were comfortable enough. The pool was very fun and big. The breakfast was great and there was lots of sitting area which is usually a huge problem during breakfast.

We appreciated the availability of a fitness center, pool, on-site parking and breakfast, but we missed the waffle machine for the 2nd and 3rd mornings. Very friendly staff. We would stay again.

Very clean property. I read all the reviews and my wife is so cleanliness conscious if it was as good as they say, she would be happy. What a great stay we had. We enjoyed the breakfast, great selection & quality. Back patio deck off a pond, with no mosquitoes! So relaxing. We will definitely return.

Very quiet, shopping nearby

Nice and quiet

The employees are extremely helpful & courteous. They have a

cheap, clean, close to great restaurants

Very helpful and attentive staff

The staff was friendly & attentive. The breakfast was very good. In spite of it being very run down & in need of updating, it is kept pretty clean. Except for the carpeting. Why don't hotels keep the carpeting in the rooms clean?

Property was very convenient to get to. Was very comfortable and had a decent breakfast. Staff was good!

Clean, good neighborhood, easy to access from highway.

The hotel was nice up to date room's but they wasn’t that big . Overall nice hotel . Only thing I didn’t like was that you have to pay 150 deposit a night . I’ve been to wayyy nicer hotels and never paid that much for incidentals ! Other than that great stay .

The front desk personnel were always so pleasant and helpful. The staff did the rooms great. Plus I requested adjoining rooms and got them. Mahalo very much. My Grandchildren are from Topeka and I am from Hawaii. Good hospitality in a visitation business is crucial, Our stay was wonderful. Mahalo & Thank you all

Had a pleasent stay

The room was clean.

Great hotel with friendly staff. Very clean surroundings, comfortable bed. Quiet location, but close to shopping & restaurants etc. Highly recommend.

I enjoyed the whole scenery peaking was very good and the atmosphere was very pleasant even with the other surrounding hotels

Clean!!! Good service, amenities, location are great!! I’ve stayed here 3 times, all were wonderful!!

I don’t know if I was that tired but the beds were really comfortable.

Staff was friendly, breakfast was good, rooms were clean, beds were comfortable, just what you need for a good stay.

We had a great check-in.

Good location, clean rooms, and friendly service.

Greta location for my work. Clean and quiet. Perfect for what I’m there for.

I really liked the cleanliness of the property.

High quality at a very reasonable rate.

Front desk staff very helpful. Rooms nice and bedding super comfortable!

Loved the cleanliness and quiet of the hotel. Also even the smaller room was very spacious.

Clean

My son and I stay here often for our staycations and they never disappoint!!!

Very pleasant check-in and very clean room

The hotel was clean and staff was wonderful!

The property and staff were quite nice. The pool was well-maintained, stocked with towels, and clean. The only issue we encountered was that only one elevator was operational on Saturday evening, which caused delays in getting to our room. We ended up taking the stairs. However, both elevators were working on Sunday during check-out.

Not much sleep. Loud cars on outside road. Bedside alarm clock went off twice in the night with loud metal static music and beeping. (No one uses those outdated alarm clocks anyway) Couldn't get it to shut off, unplugged it and informed front desk. Then at 8 am our next door family decided to get into a yelling and cussing fight for over a half an hour. Reported that too. If this all didn't happen I would have rated almost perfect

Great breakfast and friendly staff.

Very durty

good clean property but mattress were terrible in our room

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Close to the mall

Great experience. Me and my daughter stay near woodfield every year as a tradition for her birthday. We chose Fairfield due to the larger room than our normal hotel. The room was large and very clean. The gentleman that checked us in was very polite. Convenient to shopping and restaurants. Will stay there next year

We were able to call and make notes in my reservation which made checkin and out stay exceptional.

Close to everything

Not the best customer service. Long wait to get checked in. Called front desk in regards to turning heat lower than 68 without having to turn the air on, was told I don’t know.

Very nice hotel. Near Woodfield mall.

Excellent stay with breakfast included. Hotel is clean, free breakfast, nice size gym, good size pool, and conveniently located.

The service was of good quality, variety at breakfast. Comfortable and clean room, attentive and friendly staff

Clear and quiet rooms. Excellent staff. Must improve: body soap’s container was empty. There is not water in rooms. There are not enough spot available for car parking. They solve it offering additional Bank parking. Good place for rest and visit Schaumburg.

It was a great trip

Good stay

Overall above the expectations

Wonderful stay in quiet comfortable extremely clean hotel with various options for a nice breakfast. Staff was exceptional o

Great plaxe to stay!

This is a clean hotel- good location and I like the breakfast options and bar /workspace availability. Will continue to stay here for my work travel to the area.

Helpful and friendly staff. Very clean. Breakfast was crazy due to a couple of soccer clubs that were guests but the staff kept up with all requests and nothing ran out. Eating area is very clean too. I have zero complaints only praise!

Pleasant and helpful staff, good variety for breakfast.

Clean

Very clean and frienfly staff.

We stayed 2 nights in October, checkin was great, the two gentlemen were nice and recommended places to eat nearby. The pool is great, probably the biggest i’ve seen hotels usually have, water temp was very pleasant too. Room was clean, water pressure in the shower was excellent, toiletries were very nice. Breakfast is probably the only thing that could have some improvement, there were no fresh pastries, no fruit except for green bananas, milk had expiration date of the day after we dined. The tiny muffins looked worse than from a gas station-soggy and slimy. No cheese selection. Tea and coffee were really good though as well as waffles. Hotel has a very convenient location in what looked like a very safe area too.

Very nice.

Grear place to stay!

Location

The hotel is in a nice quiet area. It is very clean and the staff was very nice. The room was super quiet, the bed was comfortable and the walk in shower was nice and spacious. The breakfast choices were excellent. Everything from eggs, waffles, oatmeal, toast, bagels, muffins, fruit, cereal, and yogurt. They also have a bar area that is open during the week if you want a alcoholic drink. Coffee was available 24 hours in the lobby. The room has a small fridge plus a coffee maker and microwave.

The front desk clerk was very rude. I also arrive 30 minutes before check in, traveling from Dallas, Texas, and the way she said No the rooms are not ready was a total turn off. Then i guess i missed the extra $150 hold on my account, o had prepaid for the weekend.

This is our go-to hotel when visiting family and friends in the area. Staff is friendly and professional. Rooms are always clean with comfortable beds. Great place to stay.

We liked the breakfast and the patio by water feature

Love the outdoor fireplace

The manager service Monday 02 09 24 morning was very poor

Staff was very friendly and welcoming. Hotel was clean and spacious. Breakfast was great

Lovely!

Hotel staff was very helpful and friendly. Room concept is convenient, comfortable bed. Breakfast is good, it would have been great if they would offered different choices, but even they serve the same everyday is still a decent breakfast choice. The area is quiet and very close to a mall where you can find diverse places to eat or relaxing.

The staff was very friendly and helpful when needed. The room was in excellent condition, and the hotel had multiple extra amenities (pool, free breakfast/coffee, bar, patio).

The pool was a little chilly though!

For layover this was perfect. Accommodate to all my needs. Breakfast was amazing with a lot of options and the front staff was beyond helpful

It was nice but not the best

Great for family with kids

This hotel is near to many qood restaurants and woodfield mall. Rooms were clean. Front desk offered drawing papers and crayons for little ones. Overall great experience.

Really nice place and helpful stuff.

Carpet at lobby and elevator was pretty dirty

It just felt welcomed and safe to be at, had a great stay and would stay again in the future.

The pool was freezing cold. Other than that the stay was okay.

Our stay was relaxing.

Clean, safe, convenient hotel. I would stay here again.