The Bluff Savannah Historic District, Tapestry by Hilton

Clean room. Staff was welcoming. Nice location.

It was a beautiful and quaint hotel that had an excellent shuttle service and everyone was very friendly and helpful!

The rooms were incredible...and the beds were above superior.I fell asleep quickly and woke rested.Breakfast was a horrible experience.The hostess/ server.. directed us to a table ( barely seen again until she brought the check) Then the" made to order" omelet that was not a omelet at all but more like a hard fried egg with ingredients added...I did kindly ask the lady behind the counter if she could make me another...greatly offended she question what was wrong with it.When I tried to explain( hard and dry)... she rather than j started asking me " well which is it"...At that point I simply went back to my table...then she asked across the room... to the my friend..."was something wrong with your omelet). I asked her what that had to do with mine. At that point I was done...I just got scrambled eggs... 15 minutes later the lady making the omelet yelled across the room if I wanted her to remake the omelet I had until 10.The breakfast was a prepaid breakfast for 2 .I spoke with the manager on duty .He was kind...and I even left a tip...but in all honesty while I would stay here again.I would NOT prepay breakfast .

The property and room were impeccable. The decor was taste and elegant. The hotel has good parking and only a short walk from historic Savannah. Definitely staying here next time I'm in town.

Good

Very good

Decent place, good location to riverfront but not a luxury spot.

Bedroom was great -- big, comfortable bed; nice shower; blackout curtains; and modern furniture. The living room part of the suite was a bit basic and sparse, we didn't actually spend any time in there. Best part was the free shuttle that takes you into town. Visible wear and tear

Amazing tall ceilings on the first floor. Very clean with cool modern decorating. Cloud-like bedding and pillows. Very clean. A delightful stay!

Exceptional

The hotel was very clean, well-maintained, and welcoming. The staff was friendly and helpful throughout our stay, making us feel right at home. We appreciated the complimentary wine from Tania, which was a nice touch, and the shuttle service was convenient and made getting around Savannah easy and stress-free. The location was excellent and close to everything we wanted to see and do, making it a perfect base for exploring the city. As first-time visitors to Savannah, we couldn't have asked for a better experience. The customer service and cleanliness were outstanding! Every employee we encountered was kind, friendly, and professional, and it is clear they take pride in providing an exceptional guest experience. A special thank you to Tania at check-in, Ebony, and Megan at the front desk for always being welcoming and helpful. Thank you to Bea, who was always friendly when we got off the elevator sitting in the dining area who always took the time to speak with us. We also appreciated Will and Niam for the excellent shuttle service and enjoyable conversations. A thank you as well to Berta, who kept our room spotless daily and always greeted us with a smile and conversation whenever we came out of our room. We honestly did not have any complaints during our stay and we would definitely stay here again. Thank you~

Had to pay for parking and internet.

Good

This is my second stay at The Bluff. I was pleasantly surprised and overjoyed to see some of the staff from my first visit. My stay was as pleasant the second time around. Very nice and clean venue. Lovely and friendly staff. Good breakfast with attentive and accommodating staff. Location not far from the hub of the Historic District. No complaints.

Room was very Clean and updated. the kitchenette even had a dishwasher. Facilities overall were well kept and clean. They offered a free shuttle to the 4 key vaster areas in town. They also had bikes on property that you can rent. Parking fee of $25.00 per night. (to self-park in their lot) Breakfast cost an additional $18.00 per person

Very beautiful and Comfortable hotel. Great location. Very small and ugly elevator for a beautiful Hotel.

Nothing The staff

Close to downtown and happy hour Expensive parking at $25 per day and subpar breakfast

Exceptional

Exceptional

Very nice decor and the water pressure in the shower is awesome! Great having a full bar and restaurant available onsite! I could hear my neighbors a little bit!

The Hotel was fantastic extremely clean and the staff were very helpful this will be our go to place when we visit again most things were within walking distance

Ebony at Front desk was fantastic! Very helpful! Could have been a little closer to downtown and River St

Superb

The shuttle they had was great. The price they had for breakfast was ridiculous!!

The staff was very helpful and knowledgeable about things to do in the area. The room was immaculate and it was so peaceful.

Everything was great. Loved the fact that we could catch the shuttle to River Street. Also, I loved fact the shuttle picked us up when we were ready to go. N/a

Gym Unlocked tv Parking for $20 Clean room

Exceptional

Booked last minute and we arrived after midnight. The location was great and the hotel had awesome amenities. Breakfast was delicious and the staff was extremely friendly and helpful

Great and convenient location

One of my favorite when in town . Convent to downtown, and right off highway to get to work. Nothing

Pleasant

The hotel was nice. I appreciated the shuttle service to river street. My only conplaint was that I had to pay $25 to self park.

Exceptional

I loved the hotel. Very quite. Close enough to everything. The elevator was slow.

Exceptional

Cleanliness and kind and hospitable workers Expensive parking fee. Most hotel is $10/ day

The desk manager on duty was an absolute doll and the bar tender was full of great information about local eateries

The only thing is didn't like was not knowing until check-in that it was $40 more to park on premises

I enjoyed the clean room and easy check in process. I also enjoyed the bar area as the bartender was very friendly. The breakfast buffet was ok but not really worth the price of $18. Very close location to River Street and they have a shuttle that will take you there also. Will definitely stay again!

Well maintained. Cheap renovation Very sketchy area. Hard to get in and out of

Exceptional

Great stay and location! Staff very friendly.

Superb

Room was spacious, breakfast delicious, and the shuttle around town super helpful! Price can’t be beat.

Room good size No view, not safe area, old property, not friendly staff, one elevator only plus old and slow, food smell all over the place ….

Good location, spacious rooms for the price, free shuttle to historic downtown. Found urine (!) in the coffee maker’s water tank and the front desk sent head of maintenance (who was great and visibly apologetic for what happened) to our room to replace the machine. However during check-out, the same manager who took our initial complaint tried to gaslight us by denying what happened and calling our report „ridiculous”, even though the only actual witness (head of maintenance) never disputed it. Zero apology, zero accountability and immediate assumption that her customers - a married couple expecting a child - are some kind of comp-hunting grifters. Ebony is by far the worst and least professional customer service representative I’ve ever encountered during my 10 years in the States.

We’d love this hotel and can’t wait to go back Absolutely nothing we loved everything about it

Room size Everything else

Very good

The night we arrived, we took the complimentary shuttle to City Market for dinner and dessert. Many places of interest were a very walkable distance from the hotel. The location was perfect.

Very good

Poor Breakfast, not in historic district

Superb

Exceptional

The hotel and rooms are lovely! The service was wonderful and I loved the shuttle service to historic Savannah. Loved the location very walkable once I got my bearings. Great coffee shop around the corner! Having to pay for parking.

The hotel and rooms are lovely! The service was wonderful and I loved the shuttle service to historic Savannah. Loved the location very walkable once I got my bearings. Great coffee shop around the corner! Having to pay for parking.

Standard hotel, 10 min walk...

Exceptional

Very good

What didn't we like. It is a great place at an amazing price with the best staff!

All very good

What didn't we like. It is a great place at an amazing price with the best staff!

Standard hotel, 10 min walk to waterfront

Very big nice big room, clean. Good location with walking distance from downtown. Price is a little bit higher than shud be.

Very big nice big room, clean. Good location with walking distance from downtown. Price is a little bit higher than shud be.

Clean rooms and a renovated environment. Friendly host in the morning and afternoon. Slightly noisy due to a thin wall, but it has a great location and is very convenient.

The beds were comfortable, but the AC couldn’t be regulated and really needs to run through the morning. The elevator was also very slow to open on our floor and triggering, as you think you might be stuck. The carpets could use a good cleaning, but overall the hotel was nice and the location was convenient.

Clean, up to date, well maintained, friendly staff, great breakfast I don’t like that prices double on the holiday weekend. Pure greed. The elevator was very, very slow.

Beautiful space and lovely workers. Very accommodating and kind Hotel didn’t offer free wifi

Beautiful space and lovely workers. Very accommodating and kind Hotel didn’t offer free wifi

Clean, up to date, well maintained, friendly staff, great breakfast I don’t like that prices double on the holiday weekend. Pure greed. The elevator was very, very slow.

A must stay! Clean, comfortable bed, and helpful staff

Room and area was clean. Was a very nice hotel with plenty of cool things to see and do around it. Rooms were a bit tight for a family. Also no mention of a $25 parking per night fee was mentioned on this booking.

Bed & pillows super comfy!! The hotel was very clean and offered great options for food. Also we loved the location as it was in walking distance to many eateries as well. Definitely would go back!

Exceptional

Exceptional

Loved our stay. Do wish they had a workout facility onsite but they did have one I could walk to.

Easy check in and clean property. We really enjoyed the bar area and then take some drinks to our room. The room was very spacious even with the king size bed. We will definitely book again!

Easy access. Large room. Beds were comfortable Front desk register was rude. No explanation of property or how prepaid breakfast service worked. No mention of vouchers which caused me to be charged for breakfast that was already prepaid. Everyone else was very nice. $25/night parking fee is excessive considering the cost of the rooms/night. Breakfast was fair. Not enough variation.

Easy access. Large room. Beds were comfortable Front desk register was rude. No explanation of property or how prepaid breakfast service worked. No mention of vouchers which caused me to be charged for breakfast that was already prepaid. Everyone else was very nice. $25/night parking fee is excessive considering the cost of the rooms/night. Breakfast was fair. Not enough variation.

Helpful staff

Very comfortable accommodations. It was downpour raining outside and we couldn’t hear anything inside of our room. Super kind staff.

Not very friendly front desk women

Not very friendly front desk women

Superb

The room was spacious, clean, comfortable and quiet. The wifi was reliable and fast. The hotel was in excellent condition. The staff was friendly. The shuttle service from the hotel to drop-off and pick-up points in the historic district is a very nice touch to remove the psychological distance created by the hotel's location. (The hotel is merely psychologically a little distant from the main attractions, in reality it is not a significant geographic distance.) I really enjoyed the hotel. An onsite fitness room can be added. The only reason I do not give a higher rating to the hotel is the mistake that was made on my bill. I was charged for parking, but did not have a car. After checkout I alerted the staff to the mistake, and the mistake was rectified within two days.

The room was spacious, clean, comfortable and quiet. The wifi was reliable and fast. The hotel was in excellent condition. The staff was friendly. The shuttle service from the hotel to drop-off and pick-up points in the historic district is a very nice touch to remove the psychological distance created by the hotel's location. (The hotel is merely psychologically a little distant from the main attractions, in reality it is not a significant geographic distance.) I really enjoyed the hotel. An onsite fitness room can be added. The only reason I do not give a higher rating to the hotel is the mistake that was made on my bill. I was charged for parking, but did not have a car. After checkout I alerted the staff to the mistake, and the mistake was rectified within two days.

Property well taken care of. Clean, comfy, great location. Shower head in bathroom was great! Transfer to 4 stops downtown was a nice extra, parking is expensive and few spaces. Breakfast was expensive for what was offered. No snacks at bar. No swimming pool.

Clean. Nice environment, friendly staff.

Clean. Nice environment, friendly staff.

Staff was accommodating and made us decaffeinated coffee. Buffet was adequate and tasty. Clean and comfortable tables.

The room was clean and staff accommodating. Loved that there was a shuttle. The location on the busy highway

Exceptional

Breakfast was expensive for what was offered. No snacks at bar. No swimming pool.

The location on the busy highway

Overall great experience and would definitely come here again!

Nice people, very clean.

Very good

Nice people, very clean.

Breakfast was good, but not hot later in the morning. Staff very friendly and helpful. My room was not cleaned the second day. Coffee maker did not work. The bar was a nice place to sit and relax after a long day walking.

Location, staff was nice good customer service General Manager was in my opinion very poorly trained in customer service I had just finished driving 12 hours from Florida with my wife. Checked in went to dinner came back showed it was 8 pm we were exhausted went to bed when I noticed water stained and peeling ceiling texture over my head and around area . Being a State licensed Mold Contractor I was annoyed that the Room was not restored properly to have been occupied the refrigerator was also not functioning and full of water. It was to late for us to move at that point we are in our 70s . So in the morning, I went down to speak to the front desk very politely and ask for the manager. The lady at the front desk told me his name gave me a scar and said he will be in later and I will have him call you. I left her my card showing in my license number and show on of what I did for a living. I did not raise my voice. I was very polite and saying that it bothered me very much that when I laid down to look up, this is what I saw and I in the hotel I did not receive a call that day or the next day so I sent the email to the general manager. His response to me was very generic. Thank you for bringing this to my attention. We will take care of this problem. I’m sorry at that point there I was angered that he said to me this is the first I heard of it and that the front desk lady either didn’t tell him or did tell him and he ignored it and then when I pursued it with him that I thought that that wasn’t a proper response his answer to me while I’m don’t understand, what do you want me to do? What was the problem sleeping with some brown spots on the ceiling? This was more than brown spots on the ceiling and even if that was that is not a way for a Hill general manager to respond.

Location, staff was nice good customer service General Manager was in my opinion very poorly trained in customer service I had just finished driving 12 hours from Florida with my wife. Checked in went to dinner came back showed it was 8 pm we were exhausted went to bed when I noticed water stained and peeling ceiling texture over my head and around area . Being a State licensed Mold Contractor I was annoyed that the Room was not restored properly to have been occupied the refrigerator was also not functioning and full of water. It was to late for us to move at that point we are in our 70s . So in the morning, I went down to speak to the front desk very politely and ask for the manager. The lady at the front desk told me his name gave me a scar and said he will be in later and I will have him call you. I left her my card showing in my license number and show on of what I did for a living. I did not raise my voice. I was very polite and saying that it bothered me very much that when I laid down to look up, this is what I saw and I in the hotel I did not receive a call that day or the next day so I sent the email to the general manager. His response to me was very generic. Thank you for bringing this to my attention. We will take care of this problem. I’m sorry at that point there I was angered that he said to me this is the first I heard of it and that the front desk lady either didn’t tell him or did tell him and he ignored it and then when I pursued it with him that I thought that that wasn’t a proper response his answer to me while I’m don’t understand, what do you want me to do? What was the problem sleeping with some brown spots on the ceiling? This was more than brown spots on the ceiling and even if that was that is not a way for a Hill general manager to respond.

Staff was very friendly and helpful. Excellent location could walk to river street and all the shops and restaurants. Breakfast was a little unorganized and not laid out very well. Eggs were dry and Breakfast was not worth the price.

Breakfast was a little unorganized and not laid out very well. Eggs were dry and Breakfast was not worth the price.

The hotel was excellent!! The rooms were clean, comfortable, and quiet. The staff was a +10!! TaNia, Ebony, and Meghan took care of all our needs!! And Haim, our shuttle driver, was awesome!! He took us, and picked us up, to several areas. Saving us tons in parking and gas!! Cannot recall a thing.

The hotel was excellent!! The rooms were clean, comfortable, and quiet. The staff was a +10!! TaNia, Ebony, and Meghan took care of all our needs!! And Haim, our shuttle driver, was awesome!! He took us, and picked us up, to several areas. Saving us tons in parking and gas!! Cannot recall a thing.

Our room was spacious, clean, large TV, couch. We thoroughly enjoyed our stay the staff was great. Amin the maintenance and personal driver was awesome!!

Wonderful hotel!! The staff was very friendly, breakfast was terrific, bar was fun and rooms were so clean!!

C Lean hotel

Room was great with nice seating area.

The shuttle Location was a bit far

Room was great with nice seating area.

Location was a bit far

Exceptional

Loved how close this was to River Street and we learned through out the week what The Bluff meant! Our bed was so comfy and we loved the vibe of the stay. Really appreciated the hotel book of restaurants! Cleaning staff came through at like 9:30am. We were on vacation so we never got out in time for them to come through so after our 4 night stay, they never made it to switch out our sheets and towels. I wish they came through at noon or something. Also the breakfast was expensive on property and it was a normal continental breakfast. Just go into town and enjoy brunch in the historic city.

Loved how close this was to River Street and we learned through out the week what The Bluff meant! Our bed was so comfy and we loved the vibe of the stay. Really appreciated the hotel book of restaurants! Cleaning staff came through at like 9:30am. We were on vacation so we never got out in time for them to come through so after our 4 night stay, they never made it to switch out our sheets and towels. I wish they came through at noon or something. Also the breakfast was expensive on property and it was a normal continental breakfast. Just go into town and enjoy brunch in the historic city.

Coffee maker in the room did not work, and the lotion dispenser in the bathroom was empty.

The beds were very comfortable. Coffee maker in the room did not work, and the lotion dispenser in the bathroom was empty.

Good location with clean and comfortable rooms

The GM Josh was RUDE! We ended up not staying due to his rudeness! I refuse to pay my money due to Josh and we booked elsewhere.

Beautiful room Neighborhood seems a little sketchy

Beautiful room Neighborhood seems a little sketchy

Exceptional

Had front desk told us, to go to the MJ Marriott where we were dropped off, it would have been very helpful. Lack of communication and lack of concern from front desk was very frustrating. It was a very unfortunate experience. Would not recommend, due to no hospitality concerns.

N/A Everything was good, very nice hotel.

N/A Everything was good, very nice hotel.

Good

Superb

Exceptional

Exceptional

Exceptional

Perfect location with onsite parking. The hotel operates a courtesy shuttle to several key locations in Savannah. Great service & friendly personnel ! The Nespresso coffee maker didn’t work in our room. The elevator is small (adequate) and slow.

Very good

Perfect location with onsite parking. The hotel operates a courtesy shuttle to several key locations in Savannah. Great service & friendly personnel ! The Nespresso coffee maker didn’t work in our room. The elevator is small (adequate) and slow.

second time staying here.

Clean, comfortable, great car service to get around town Breakfast

Exceptional

Clean, comfortable, great car service to get around town Breakfast

Sorry to tell everyone that this is probably one of the worst choices to stay in this quadrant of Savannah. The Hotel being a refurbished brand from a prior Hotel should not be the difference maker. However, the "Tapestry" collection in this case falls far short in many areas, particularly in how they are promoting their amenities: the "Shuttle" service was just a Golf Cart which goes about 1/4 mile to the River front, then a zag over about a 1/3 of a mile to the City Market and then returns from there--the Hours were a disappointment as well running from 7:00 - 10:00 pm. Then there were the "Bikes" -- all 3 of them, which were undermaintained (poor air pressure / low tread tires, and no ability to inflate them). They were single-speed models with a gruesome struggle to initiate any momentum. Pretty worthless imho. Lastly, the remnants of the Hotels' prior life are all around: Popcorn ceilings, dated wall fixtures and worse of all, a single Elevator car that was way outdated and took forever between calling the car, arriving and returning. Charging a premium "Savannah-style price" point for all of this did not help their cause at all, imho.

It was close to River st. The shuttle guy. Extremely respectful, on time, best employee I had the pleasure to speak with. No Pool Mattresses had a sink hole

It was close to River st. The shuttle guy. Extremely respectful, on time, best employee I had the pleasure to speak with. No Pool Mattresses had a sink hole

The breakfast staff was phenomenal! The lift service from the hotel to designated areas was a bonus. The front desk wasnt available in the late evening and they werent as friendly as the kitchen staff. Paying $25 to park was ridiculous and should have been told to us upon booking!

Exceptional

The breakfast staff was phenomenal! The lift service from the hotel to designated areas was a bonus. The front desk wasnt available in the late evening and they werent as friendly as the kitchen staff. Paying $25 to park was ridiculous and should have been told to us upon booking!

No pool, had to pay for parking every day.

15 min walking distance from all attractions Parking and breakfast are for feee

Did not have breakfast because of too high a cost. Most hotels have free breakfast.

Breakfast needs a revamp, and parking seems to always be full. It's hard when it's a road trip and you have to circle the lot muliple times.

The one thing missing from this property was a full length mirror!! We had a 3 night stay in a suite…and you couldn’t even check yourself out before you left for the day!!

skip

Great location - offered a free shuttle to 4 different points in the city, comfortable, clean and spacious rooms.

On-site overnight parking not included with your stay.

Shouldn't have to pay $25 a day for parking when you're already paying to stay there.

It’s a couple of blocks away from the main area so location is bad to start with, there are zero amenities, the vibe is dead, the staff isn’t very helpful and they charge premium prices (parking, water, breakfast ) for everything

Great facilities nice staff. Breakfast was not good in my opinion.

Great staff

It is convenient locations for us. Our daughter’s apartment is nearby. Clean, comfortable. Parking like everywhere else is expensive.

The staff were very friendly and accommodating; especially with our last minute changes to our travel. Super nice.

I enjoyed everything about my stay. Except... The only problem I had.Was with the people next door. They started slamming their door around 5 AM.?

The rooms were comfortable and quiet. The staff, except for 1, was extremely friendly and helpful. The check in person.

Grazia was very nice and kind every morning for Breakfast… always with a friendly smile!

Beautiful and clean hotel withhelpful staff and a great location

Room was okay, small. Dusty and some garbage left behind. There are no amenities at all, this is a bare bones hotel masquerading as a boutique hotel. The neighborhood is sketchy. Front desk was not helpful finding restaurants. Clientele was mixed. Walls were thin and we got no sleep the last night as our neighbor was up all night. There were people running up and down the halls. Do not recommend.

The room was BEAUTIFUL & SPACIOUS! I loved that it had a couch and it's own small seating area. The shower gets really hot and the pressure was great. The one thing I will say is if you prefer a very cold room the AC does work but it doesn't get super cold. The hotel was very clean and pretty overall. The bar is really nice and the bar bites were pretty good as well. I had breakfast one of the mornings I stayed and I definitely do not think it is worth the money however, everything else with our stay was so great I would definitely stay here again!!

This is a very nicely remodeled hotel near the Riverfront area. They have bikes to rent for free and a shuttle that you can take to and from the Riverfront area. The bar inside the hotel is very nice with some well thoughtout cocktail choices. We would stay here again if we are ever back in Savannah.

Very nice hotel. Good location to walk around Bartender very friendly to have a drink. Would stay again. Missed the buffet breakfast but had a nice brunch in town

Great stay! Friendly staff and clean rooms

The bed was great. Slept great. The hall carpet was dirty. The couch was stained. Carpet in the room was worn. The elevator panel was unfinished. They charged 20 per night to use the parking lot. They charge for breakfast as well. For the price its a little too far away.

It’s a bit outside the center, but still within walking distance. It was clean and a great option for a one-night stay.

Great place, clean, quiet and with shuttle service to some locations.

This hotel is perfect for visiting Savannah. There is shuttle service which is great but we are walkers and the location is definitely walkable. The happy hour is great with apps and discounted drinks. Finally the hotel and its rooms are clean, large and nicely decorated.

The “cocktail lounge” opens at 4 p.m., but only if the bartender shows up on time, which was inconsistent. There is no actual restaurant; instead, they offer delivery for an extra fee. Breakfast is overpriced and no better than a standard free hotel breakfast, though the attendants were excellent. The shuttle service is extremely limited, running only from 2–10 p.m. if the driver is available, and only to a few locations within about a mile. The driver also serves as maintenance, so shuttle service clearly isn’t a priority. Customer service was disappointing. Most requests were met with “we don’t do that” or “there’s nothing we can do,” with little effort to assist or offer solutions. Attempts to contact the hotel prior to arrival went unanswered, and requests made during booking were not in their system. Staff blamed a possible system outage with no follow-up. While the property itself is nice and the rooms are comfortable, the lack of accurate information and poor service make it hard to recommend.

Location and affordability on par! Staff were great: Friendly, knowledgable and courteous! Breakfast was delicious and restaurant staff made you feel like you were part of the family! 😃

It is in the historic district, so it is in a convenient location for many of the historic sites and restaurants. They have spacious rooms/ suites and a nice breakfast buffet. There are plenty of comfortable seats in the lounge area by the bar - a good place to set up your laptop if you need to do work since there isn’t a business center. The staff were very helpful and friendly, too.

The shuttle was very convenient. Staff was very nice and great to have a concierge.

Good spot!

The room was very spacious and clean. The location was private yet walkable to the many things to see in Savanah.we enjoyed our stay here.

Front desk staff were very welcoming and pleasant. Rooms were very clean. Area was walkable. They do have a shuttle but radius is limited so we didn’t use it. We did have drinks at the bar which were reasonable. We’d definitely stay there again if in the area.

Room was clean and location is great for SCAD families. The room we were in had a few issues. The door had a huge opening at the bottom and made the room very noisy. The light in the bathroom mirror was out. The staff was great and eager to help.

Great location and great service. Highly recommend.

The staff at the front desk was amazing. One of the ladies there even remembered that it was my wife's birthday. The concierge was very helpful. The room was clean and quiet. The shuttle service was perfect!

We didn’t know we had to pay for parking or for breakfast until we were parked and were eating. Curtains wouldn't close for privacy.

Everything worked and the size and design of the room was perfect! The staff was very friendly and helpful.

Nice room . Had shuttle that was free to sites. Attentive staff.

The property was EXCELLENT and we LOVED the little England look shuttle and it's services!!

Good room, very friendly staff

Hotel clean, nice atmosphere, rooms were clean and roomy. Nice having the Nespresso coffee maker, except it quit working 2nd morning. Also need half & half creamer in the room. Powder creamer is awful!

I am a local I work at the Savannah Airport Visitor Center. I recommend a lot of hotels I like to try new ones when I come into town and of all the new hotels with all their fancy amenities, you guys just Trump all the other ones Price staff cleanliness beautiful room location highly recommend and I will be more than happy to recommend to travelers

​I have fresh welts across my body. When I reported this, staff (Ebony) tried to claim they were just "old scars." This is incredibly insulting—I know my own body, and these appeared overnight. ​My travel companion is a former professional exterminator and confirmed the signs in the room point to bed bugs. Management completely ignored this expert opinion. ​A man and a woman came to "inspect" the bed but never identified themselves or their titles. I was later told "Josh" (the manager) looked at the room, but he never actually spoke to me or showed me a professional inspection report. They refused to move us to a different room or provide any viable solution. They were rude and dismissive of a serious health concern that could lead to me bringing an infestation back to my home. This hotel has a major hygiene problem and even worse customer service. They do not care about guest safety and will gaslight you rather than help. Save yourself the bites and the stress—stay somewhere else.

People are nice hotel is nice but feels tight in areas.

everything was very cute and clean. my wifi television and coffee machine did not work. i notified the front desk more than once issue was never resolved.

We were just in overnight and it met all our needs. Good value and location, shuttle was a nice touch.

Perfect location to Savannah civic center for our concert and the st patty day activities

Wasn’t crazy about the location not a great neighborhood

Very pleasant stay. Rooms were very clean. Bartender in hotel bar and staff at morning breakfast were all very personable and professional.

A+++

Hotel was great, rooms well appointed, friendly staff, maid service was super and shuttle to local areas of town a major plus, but please please please get rid of the coffee makers in the room not only are they a pain to use the coffee is bad. I am not sayin I don't appreciate having a coffee maker in the room, but I am sure there are plenty of C/M's that can do a better job with a tastier product. Only other downside to the hotel was lack of ammenities (i.e. a gym and pool) if that is important when looking for a place to stay.

Elevators were very slow nothing good to snack on as far as food. The bar was very unperson.

The beds and room was very nice and comfortable

Very clean. Reasonable walking distance to Riverside attractions.

As a professional in the industry I am very meticulous about how I looknat properties. This property was clean, and the staff was wonderful

As a professional in the industry I am very meticulous about how I looknat properties. This property was clean, and the staff was wonderful

The room was very clean and the staff was very friendly

The room was very clean and the staff was very friendly

All good

All good

Very clean, smelled very nice. The room was super clean and welcoming. I would definitely recommend and stay again. I can’t remember the shuttle guys name but he was awesome and seemed to be excited to want to drop guest off to 4 different locations around the area. 10/10

Very clean, smelled very nice. The room was super clean and welcoming. I would definitely recommend and stay again. I can’t remember the shuttle guys name but he was awesome and seemed to be excited to want to drop guest off to 4 different locations around the area. 10/10

Room

Room

The room was cleaned to my expectation; the staff were friendly. The amenities were lacking a bit, but this was not the main focus of what I was looking for.

The room was cleaned to my expectation; the staff were friendly. The amenities were lacking a bit, but this was not the main focus of what I was looking for.

Room very clean .staff very helpful and courteous

Room very clean .staff very helpful and courteous

Staff

Staff

Friendly staff. Great happy hour cocktails and wonderful location

Friendly staff. Great happy hour cocktails and wonderful location

Great location close to centre of Savannah. Good size room, comfortable bed and pillows. Friendly and helpful staff. Would highly recommend.

Great location close to centre of Savannah. Good size room, comfortable bed and pillows. Friendly and helpful staff. Would highly recommend.

Best stay we have ever had.

Best stay we have ever had.

Everything very clean and everyone extra nice

Everything very clean and everyone extra nice

Erica was a wonderful hotel host and ma

Erica was a wonderful hotel host and ma

The staff was amazing, and the room was very comfortable.

The staff was amazing, and the room was very comfortable.

Room was great ! Second time staying there. Problem was no breakfast as before, no coffee downstairs, room coffee was awful when we were finally able to use coffee maker, and paid parking.

Room was great ! Second time staying there. Problem was no breakfast as before, no coffee downstairs, room coffee was awful when we were finally able to use coffee maker, and paid parking.

Parking

Parking

Just perfect!

Just perfect!

Room is always clean. Housekeeping staff are very polite and do a thorough job. Front desk staff are very friendly and helpful. I still wish they had a shuttle to the airport.

Room is always clean. Housekeeping staff are very polite and do a thorough job. Front desk staff are very friendly and helpful. I still wish they had a shuttle to the airport.

The room was very nice and the staff were helpful. Not loud or packed at all. I definitely want to stay at the bluff again!

The room was very nice and the staff were helpful. Not loud or packed at all. I definitely want to stay at the bluff again!

i really enjoyed my stay, thank you.

i really enjoyed my stay, thank you.

Great location and staff is very attentive. Only issue is beds are uncomfortable.

Great location and staff is very attentive. Only issue is beds are uncomfortable.

Quick and easy check in with a smile. Thanks

Quick and easy check in with a smile. Thanks

Good

Good

Would definitely stay again.

Would definitely stay again.

Absolutely wonderful hotel stay—from the front desk to the complimentary shuttle service, the staff was friendly and accommodating from check-in to check-out. The beds were extremely comfortable, and the rooms were spacious and luxurious. The hotel is within easy walking distance to River Street, which was a huge plus. Having the self-parking lot was an added bonus, allowing us to avoid the hassle of valet and in-and-out access. It was truly hard to leave Savannah because our stay was just that great!

Absolutely wonderful hotel stay—from the front desk to the complimentary shuttle service, the staff was friendly and accommodating from check-in to check-out. The beds were extremely comfortable, and the rooms were spacious and luxurious. The hotel is within easy walking distance to River Street, which was a huge plus. Having the self-parking lot was an added bonus, allowing us to avoid the hassle of valet and in-and-out access. It was truly hard to leave Savannah because our stay was just that great!

Location, staff, and room were all great. The free shuttle was a great bonus!!

Location, staff, and room were all great. The free shuttle was a great bonus!!

Great experience, safe and clean. Quick note if you stay on the first floor you will hear some noise. Overall I would comeback.

Great experience, safe and clean. Quick note if you stay on the first floor you will hear some noise. Overall I would comeback.

Stay was not quite due to acoustics…. But appreciated the ear plugs even though I didn’t notice them until late. Otherwise very nice hotel.

Stay was not quite due to acoustics…. But appreciated the ear plugs even though I didn’t notice them until late. Otherwise very nice hotel.

Nice clean hotel, friendly staff

Nice clean hotel, friendly staff

Great room. Great front staff. Great location.

Great room. Great front staff. Great location.

It was okay - nothing special. When I arrived I had to wait a few minutes as no one was at the front desk.

It was okay - nothing special. When I arrived I had to wait a few minutes as no one was at the front desk.

Best stay ever. Room was quiet until people with small child checked in on last night. Child ran up and down hall until after 10 pm. Heating was silent. Shuttle was wonderful, Naim very personable. Bed was comfy. Hope to stay again.

Best stay ever. Room was quiet until people with small child checked in on last night. Child ran up and down hall until after 10 pm. Heating was silent. Shuttle was wonderful, Naim very personable. Bed was comfy. Hope to stay again.

Great staff as well

Great staff as well

The area across the hotel was a low income housing area and the houses were boarded up

The area across the hotel was a low income housing area and the houses were boarded up

The room was spotless and had a really nice couch in the sitting area. I loved the little gifts left in the room. There were water bottles, tee, coffee and skin care products including a lovely face mask cream. The bed was so comfy.

The room was spotless and had a really nice couch in the sitting area. I loved the little gifts left in the room. There were water bottles, tee, coffee and skin care products including a lovely face mask cream. The bed was so comfy.

Everything was great. The breakfast was super. The room was clean and the beds were comfortable. I will be back.

Everything was great. The breakfast was super. The room was clean and the beds were comfortable. I will be back.

All good

All good

The room was great, but the bar tender made our trip! He was pulling double duty as the bar tender and driver for your shuttle. He was amazing!! Personality was fantastic and total attention to detail even though h was running like crazy.

The room was great, but the bar tender made our trip! He was pulling double duty as the bar tender and driver for your shuttle. He was amazing!! Personality was fantastic and total attention to detail even though h was running like crazy.

Staff was terrific, the room was clean, bed and pillows were very comfortable. The decor in the hallways and the room was downright ugly. There’s no other way to put it. The hotel is at the far end of the Riverwalk, which meant we logged many steps during our stay.”, Which is something we enjoyed doing

Staff was terrific, the room was clean, bed and pillows were very comfortable. The decor in the hallways and the room was downright ugly. There’s no other way to put it. The hotel is at the far end of the Riverwalk, which meant we logged many steps during our stay.”, Which is something we enjoyed doing

excellent early check in

excellent early check in

The shuttle service was amazing.

The shuttle service was amazing.

The hotel was perfect for our stay. It was close to everything we wanted to do but not to close. It was nice and quiet. They have friendly helpful staff. The shuttle they offer was great to get around. They have limited hours so we just used uber also. We loved our stay and hope to return soon !

Loved our stay at the Bluff. Savannah is notorious for difficult parking but the hotel parking lot was easy to access and spacious. The complimentary shuttle was so convenient and a great bonus! Will definitely stay again.

It was nice to have the couch in the room for down time, perfect for our family of 4. Very clean

Beautiful hotel with Great amenities! Staff was Wonderful!! Made our stay in Savannah exceptional!

The Bluff was clean and staff helpful and friendly. Rooms were fine and we didn't hear any outside noise. The updated and clean bathroom and walk-in shower was nice. The hotel is located on the outskirts of the downtown on a very busy 4-lane roadway. The sidewalk on Bay Street closest to the hotel disappears after two blocks so one is forced to cross the busy roadway to make it to the downtown and historic areas. Exploring the river area is a little easier, but the closest side streets peter out into a sketchy industrial area. They do have a small shuttle car for sightseers to make up for the difficult location. Only one elevator for the hotel meant a lot of crowding during check-in check-out times. Breakfast is not included - $16 per person for basic continental was fairly steep but staff were happy to accommodate a to-go box. There is a nearby coffee shop and plenty of restaurants within a 10-minute walk. Overall, the hotel is a good value for money but plan on adding 10-15 minutes of walking time to your sightseeing itinerary.

I booked this hotel because it was listed as Historic District. The first thing I was told is that they had a suttle to the Historic District. The hotel is older, and on a busy road, plus there is a vacant building accross the street. wouldn't go there again.

Clean, comfortable, smelt amazing, and easy walk to everything. Across the street looked sketchy but we had no problems.

Beautiful property and location. Would def recommend and stay at the Bluff again

No coffee available in the morning. I don’t think I’ve been to a hotel that didn’t have free coffee. Other than that, it was a fine place.

My sister and I visited Savannah for a quick weekend getaway, and our stay at this hotel was fantastic. It was clean and in a convenient location. The staff were welcoming and friendly, and the shuttle service was an unexpected but lovely bonus!

All good. Good price for top quality. 10 minute walk to riverfront bars and restaurants. The hotel has a cute “ limo “ golf cart that will pick you and and drop you off as well. Outside parking adjacent to hotel for reasonable fee.

Room was clean and very roomy

Was a wonderful stay. Staff was very friendly. The transportation to points in Savannah was a great added plus

Room temperature was excellent.

Walkable, easy parking, and quiet.

Heater and Iron were broke. No extra blankets and the shower floor was dirty

Very nice hotel convenient to River Street and attractions. What made the trip so enjoyable was the friendly and attentive staff. From things to do to places to eat, they were incredibly helpful. On top of that, our shuttle driver was was the absolute best. Definitely worth the stay and a return visit.

Beautiful hotel, quiet, clean. Free shuttle service

Location is everything here. Close to the river district and to downtown. Rooms are nice. Hotel pillows are tough. Staff is very attentive.

Spacious and modern style room in quiet area minutes away from the Riverwalk.

Great hotel. Amazing staff and very clean.

It was very clean, quiet, and the location was perfect. The staff were excellent as well ⭐️⭐️⭐️⭐️⭐️ highly recommend!

This hotel was nice, clean, and had parking! I had what I needed for a quick business trip at a reasonable cost.

Ebony was super nice, professional and accommodating. This was the perfect weekend getaway from Jax, fl.

Great place to stay. Staff very nice and accommodating. Shuttle is very convenient. Comfortable beds.

This is a beautiful hotel! The walkability to all things tourists is amazing! If you don't want to walk, they provide complimentary transportation via a super classy vehicle for 8 hours of the day ... dropping you to four main "attractions"! The staff is awesome. This is now our "go to" Savannah hotel 💓

The hotel is very nice, clean, and comfortable. It is not necessarily within walking distance to the restaurants, but is a short drive and there is a shuttle that will take you downtown. We were very happy with our stay and the accommodations.

Parking was $25 in a lot that was uncovered and gravel. The price needs to be less or the parking improved.

Great place to stay while in Savannah. Close to everything, plus they have a shuttle to take you around if you don't feel like walking. Staff is awesome and accommodating. We'll be back!

The hotel and room were beautiful. The bed was very comfortable. We appreciated having such a large sitting area in our room. The staff was very friendly at check-in and check-out. They were also very friendly and helpful when I called back to inquire about an extra charge to my credit card. I was charged for two breakfast meals when we had not eaten there either day of our stay. The staff member quickly reimbursed my credit card for the charge. Since the hotel is not really within walking distance to the main historical area, I believe the $25 per night parking charge is rather high.

The shuttle service

Old style with modern amenities

Very comfortable. Great location.

The hotel is beautifully renovated and within walking distance of many great attractions.

Stay was good. Surprised at having to pay $25 a day for parking at your hotel in your parking lot. Plus i never got a refund for $100 incidental charge in which there were no incidents. Please explain that.

Not luxury, smoke detector going off in room which is fine, but the maintenance guys were on the bed and probably wounldn't have said anything if we didnt walk in when they were doing it

We stayed here just for one night for my best friend’s wedding. The hotel was absolutely beautiful and I wish we had more time to explore. The amenities in the room and the overall design were top-notch! We would definitely stay there again for more than one night! Parking was easy and the location was awesome.

The service to the riverfront area was great.

Great rooms. It's not a walkable distance to the main area of Savannah but uber was reasonable and quick.

Very nice

Convenient location and friendly staff

I didn't care for being charged for breakfast when I only had a juice and a spoon of eggs. I also did not care for being charged for parking in an unsecured open lot.

Room was spacious, comfortable and the large sitting area was a bonus. Breakfast was good and the shuttle service was convenient and will was extremely pleasant. Would definitely recommend this hotel

Stayed 5 days and 4 nights. The property and rooms were clean. The staff was friendly and helpful.

The beds literally sink 8-12 inches when you sit on them. The staff is nasty in the way they talk to guests and act. They have no hospitality genes to save their lives. Also they don’t charge all your charges up front either. So get ready for calls a day or two after for more and more money because when you checked out they didn’t full check you out of the system. This place is a hot mess.

Nice properly clean

Easy check in process, friendly staff and cleaning crew. Didn’t have any problems with parking or anything. They even found my sister’s glasses in room and held them for us to pick up

The staff was amazing and super accommodating!

The next day (the day i checked out) was two bugs on the mattress. Pictures attached.

The beds were very comfortable. Rooms were clean. The staff was polite and helpful. There was a shuttle, which was nice but it only ran from 2:00 until 10:00pm. Would have been nice to have a shuttle operating in the morning. The Kureig

Nice hotel. Has a shuttle to get around which is nice and an offsite gym. Rooms were large and really nice.

I like that the property was close to downtown.

Great place to stay. Very nice staff and beautiful hotel. Convenient to River Street and City Market

Lovely facility and convenient to the airport.

Ran into some issues with our room but it was quickly handled.

The hotel was very clean and well equipped, the room was cozy and roomy

Staff was grest. Very helpful and knowledgeable about the sites and places to eat. The free taxi service was excellent and very helpful, dropping us off and picking us up so we could leave the car. Bikes were also available.

Location is fine, just a little walk from the pretty parts of Savannah

The hotel was spacious, clean, and the beds were very comfy. The location was great! It was only a 5 minute walk to river street!

Good

Very nice accommodation,staff was friendly and helpful. Our room was large and comfortable.

Not only did I survive a life changing event but now am responsible for paying the exorbitant rate for a hotel that I was unable to visit. I would not recommend the Bluff due to poor customer service and uncompassionate/ unwillingly to listen staff members.

The property has been recently renovated and is perfect! For those who appreciate small, quaint, hotels this is it! Amenities are fantastic, great lobby bar with wonderful staff, drinks, bites and happy hour! Great atmosphere, staff is polite and extremely accommodating. The hotel is centrally located, close to riverfront, great restaurants, bars and shopping! Go!!! You will not be disappointed! 🤗

Great location and friendly staff.

This is a Quality Inn that is being advertised as a Tapestry Hilton property ... But it is run down, trash can do not emptied, it sits across from the projects and they don't even offer a cup of coffee. The evening manager; Megan was the only light in a very disappointing stay. NEVER AGAIN

Loved having hotel shuttle !!! So convenient !!

Great property very happy staying here and will be back!

Everything was perfect! Only concern was the hours of the bar and the bartender was the only negative part of the stay

Very clean, organized & helpful

It’s conveniently located near river street.

We appreciated how quiet it was. Felt safe. Short walk from restaurants and River Street. Wish there had been a pool and airport shuttle available.

Friendly staff

I didn’t like the noise in the hallway and the elevator across from my room. The room is very spacious and clean which I really like.

Excellent expect for front desk man 1st shift too antisocial

Excellent service and parking

The property was close to the savannah plant riverside district. It was also very convenient to the enmarket arena.

The hotel is very nice. Decoration modern. Clean rooms and areas. Nice bar and great breakfast. They have a shuttle that will drop you off at key points. Friendly staff. Close to everything.

Very industrial area and street was highway like . Shuttle didn’t run on day of parade and only started at 2 pm daily. That said staff was very nice. Megan was amazing, she was so helpful, and breakfast. was very good in property. The rooms were clean and property was kept up. The shuttle driver was great when we actually got to use it.

The place was great. We have an issue with our room after we checked in but they quickly got us moved to a new room. They have a nice shuttle that runs you to multiple places in the city and they have a parking lot so we did not have to valet.

Other then that room nice clean need more lights

Great stay! Quiet, clean, and comfortable. Staff was VERY helpful!

Great stay! Quiet, clean, and comfortable. Staff was VERY helpful!

Nice hotel. Fairly close to hotspots

It was great

Kind staff, quiet hotel with comfortable beds and nice decor. Nespresso machine didn’t work, either in the room or the one at the bar. Found multiple hairs in the shower and sink, they don’t clean thoroughly at all.

It’s a beautiful, historic building with spacious rooms & comfortable beds. I gave 4 stars bc we had to wait a long time to check in. There was only one person at the desk and she prioritized phone calls over the people waiting at the desk. Also, our hand soap was empty-something that should be checked by daily housekeeping. It’s on the edge of the historic district so a bit of a walk to get to restaurants. Very quiet though by being off of the main strip. Large surface lot-easy parking. $25 seems like a lot for the unsecured parking. Overall, I would stay here again.

We stayed in the suite king size bed nice bathroom the living room was really nice and we also like they idea of them having a golf cart to take you anywhere you needed to go that was extra nice

This is such a beautiful place we’ll be back ‼️

The hotel with very nice we enjoyed our breakfast the next morning and love that the gem could drop us off downtown so we didn’t have to walk or uber!

We enjoyed the location and being able to walk to nearby restaurants and the river front. Staff and accommodations were great and rooms very spacious.

Easy check in, fairly clean, wish the shower pressure was better. Bar and food open till 10 with a couple of appetizer options

Checked out 4 days early and no refund given.

Convenient

During check in we asked for a quiet room and were put in the noisiest section of the property, the truck and auto noise during the day was terrible

Very good location

This hotel have a charm, love it! Will be glad to go back

Simply clean. Surrounding area has more traffic than others

Ty

Cleaning should be improved. I called to ask for a blanket and they said they run out. After I finish the check in process and walked to the room number they assigned when I opened the door there was people inside the room and they didn’t have an explanation for that.

Beautiful property. Easy access to and around downtown. The view of the bridge was awesome.

The room was dirty, specially the bathroom. The shower doors didn’t work properly, it was very difficult keeping them closed when showering. The AC thermostat is garbage, there was not independent control for the fan, and the temperature keep chang from cooling to heating. Also there was one particular member of the staff on the reception area that was very rude for no reason.

I love this place

Beautiful hotel and very nice staff.

One of the best experiences I’ve had! Friendly and helpful staff was the main reason my stay was so enjoyable.

This property is beautiful and clean. I would have given it a 5 star if the shuttle didn't break down. My daughter and I took the shuttle and got dropped near River Street. I called to be pick up, they saud it will be a few minutes because people were in front of us. 39 minutes passed, i called back and was informed that the shuttle had broken down and they were trying to fix the problem! I had my 12 year old so after waiting about 30 more minutes I decided to uber! Spent over $20 for us to go 7 minutes back to hotel. The following day the shuttle still wasn't working! One of the reasons I booked this property because of the shuttle!! I was very disappointed and ended up spending more money getting around!

q

Modern and very friendly staff!

Lovely city.