Hilton Garden Inn Savannah Midtown

Very nice hotel, dog friendly, just have money set aside for the buffet breakfast in the morning it’s not provided.

Room clean, beds very comfortable, not the friendliest staff but not rude

Clean room

Good

Breakfast. Too expensive for a buffet.

Room seemed to need a sofa vice the one corner chair. Just felt too small for such a large room

We were very satisfied with everything

Superb

Superb

The room and facility is very clean, but there was a very heavy scent of ammonia when we opened our room door. The bathroom does not have a ventilating fan. Our main complaint is the lack of water pressure. For 2 days there was very little. So little that my wife would not begin to wash her hair as it would take as long to rinse it out as it would to take a bath.

Nice spot.

Clean comfortable room. Nice bathroom. My only complaint was noisy AC unit but kept room nice and cool. Very quiet hotel. We never heard any noise outside our room.

Exceptional

The Lobby was very nice and smelled fresh. The hallways to the rooms smelled like cleaning supplies. And then when we opened the door to our room, (non-smoking hotel) it smelled like straight up cigarettes covered with cleaning products. There’s no fan in the bathroom for ventilation,

The location. The whole experience. Even at check in the clerk seemed like we were bothering him to check in. Very dry . The bed was absolutely horrible. They give you paper thin blankets and the mattress was dreadful and just as thin. Its like you were laying directly on the platform the bed was on. Then the A/C was so loud it made rattling a hissing noises ALL night so as if the bed wasn't bad enough we couldn't sleep due to the noise. Lobby had trash on the floor. Wallpaper was peeling off in the rooms. We will not EVER stay here again!

The location. The whole experience. Even at check in the clerk seemed like we were bothering him to check in. Very dry . The bed was absolutely horrible. They give you paper thin blankets and the mattress was dreadful and just as thin. Its like you were laying directly on the platform the bed was on. Then the A/C was so loud it made rattling a hissing noises ALL night so as if the bed wasn't bad enough we couldn't sleep due to the noise. Lobby had trash on the floor. Wallpaper was peeling off in the rooms. We will not EVER stay here again!

Did not like the parking

Hotel was super clean and nice

Superb

Superb

The hotel was about 10 minutes from Candler Hospital, and Hilton parking lot was safe and secure. Would stay here again, Bonefish Grill was across the street!

Exceptional

Exceptional

Clean Clean great service

Clean Clean great service

My only complaint is parking lot was too small

The rooms were nice and clean!

Everything was excellent from check in to check out

Very good

The room was clean and nice. Didn't order at the bar or eat at the hotel. Very much appreciated that the front desk allowed me to doordash a watch charger to them while I was unavailable. They held it until I came back to the hotel. The only downside was parking is a little rough.

Room was very clean and well stocked. Sheets and pillows very clean. Room had a refrigerator and microwave which was convenient and helped us save money on snacks and drinks because we brought our own. Staff were all friendly and helpful. Bar/Restaurant staff were amazing. Good food, especially the burger. Only a few miles from the historic district. Plenty of parking too.

Very Clean

Exceptional

Beautiful rooms, friendly staff.

Nice hotel. Great walking distance to many great shops and restaurants.

Exceptional

It was clean and quiet. There were no unexpected charges. No complimentary breakfast, and the beds were very tall.

No complimentary breakfast, and the beds were very tall.

Good breakfast

Exceptional

Very nice property

Location was perfect. Nothing.

Location was perfect. Nothing.

The check-in staff was very professional and the room was very neat. The only problem was that the cover for the 4 outlook box was missing exposing the wires inside. Also, the flush handle on the toilet did always not operate properly.

Great service, friendly and helpful staff. Room was clean and spacious and so comfortable.

Great service, friendly and helpful staff. Room was clean and spacious and so comfortable.

The rooms were very nice beds were very comfortable. We enjoyed our stay. Everyone was very appreciative and very accommodating. Looking forward to our return. N/a

The rooms were very nice beds were very comfortable. We enjoyed our stay. Everyone was very appreciative and very accommodating. Looking forward to our return. N/a

Great location and nice staff. Bar closed earlier than advertised, but otherwise great.

Good spot

Good spot

Clean room,friendly staff

Clean room,friendly staff

The smell was disgusting. It was straight septic tank. Don’t stay here!

The entire hotel smells like sewage. It was honestly disgusting. No amount of air freshener can cover it up. Very sulfuric, very rotten egg, very sewage. The smell was disgusting. It was straight septic tank. Don’t stay here!

Room was spotless, everything worked perfectly, staff was friendly and welcoming.

Room was spotless, everything worked perfectly, staff was friendly and welcoming.

Not being able to adjust room temp. Room 204 door entrance, needs some adjustments. Scrubbed frame. Other than that all was well. Staff was very helpful.very nice. We will travel with Expedia again later. Thanks C.S.

Not being able to adjust room temp. Room 204 door entrance, needs some adjustments. Scrubbed frame. Other than that all was well. Staff was very helpful.very nice. We will travel with Expedia again later. Thanks C.S.

i always stay here when i go to savannah. this hotel is cheaper and has double the space as a hotel downtown. breakfast is only 9 bucks for the buffet and you can order off of the menu. only 10-15 minutes from downtown.

i always stay here when i go to savannah. this hotel is cheaper and has double the space as a hotel downtown. breakfast is only 9 bucks for the buffet and you can order off of the menu. only 10-15 minutes from downtown.

Close to the convention center

Close to the convention center

The room was very nice and clean. Facility was under renovation. The website listed a pool which site did not have. There was an incident at 3AM on 7/27 which led to the fire department being called. No staff available to assist customers on what needed to be done except for the alert system. The front desk stated we could return to our room, but the fire department stated that we could not until facility had been checked.

Didn’t use breakfast facilities, appeared in poor taste …. Needs common variety … too much competition around

Clean updated room. Very comfortable bed. Very professional welcoming staff.

Clean updated room. Very comfortable bed. Very professional welcoming staff.

Clean room, comfortable beds , friendly staff.

Clean room, comfortable beds , friendly staff.

Parking

Stayed for 3 nights. Checkin wasn’t friendly. All other personnel were very friendly and helpful. Noticed on our last night that the hotel had cockroaches! Saw many of them! Beware

Stayed for 3 nights. Checkin wasn’t friendly. All other personnel were very friendly and helpful. Noticed on our last night that the hotel had cockroaches! Saw many of them! Beware

The room smelled like disinfectant. No coffee just tea. Bed was a little lumpy and it took forever to get hot water

This place is the worst Hilton hotel we’ve ever stayed in. We got zero direction for breakfast or WiFi upon check in. We had a parking pass but more than once we had not one parking spot but saw at least 10 cars without passes. But none of the staff cared enough to take their noses out of their phone screens. This seems to be the place for children to run unattended playing “elevator hide and seek”. We have been loyal Hilton fans for decades but this incident may make us switch hotel chains. Less than one star. I’ll be checking my receipt for extra charges as this place was absolutely NOT worth what we paid for it.

This place is the worst Hilton hotel we’ve ever stayed in. We got zero direction for breakfast or WiFi upon check in. We had a parking pass but more than once we had not one parking spot but saw at least 10 cars without passes. But none of the staff cared enough to take their noses out of their phone screens. This seems to be the place for children to run unattended playing “elevator hide and seek”. We have been loyal Hilton fans for decades but this incident may make us switch hotel chains. Less than one star. I’ll be checking my receipt for extra charges as this place was absolutely NOT worth what we paid for it.

Everything was fine for my niece, but she had one complaint and that was that there were no trash cans in the room, except in the bathroom.

Everything was fine for my niece, but she had one complaint and that was that there were no trash cans in the room, except in the bathroom.

The room was nice and clean, the ac worked great, and the hotel staff was friendly. Its 15 minutes from the historic district of Savannah, so its nice and close for folks willing to drive and pay to park there rather than dishing out tons of money for a hotel in the district itself.

The room was nice and clean, the ac worked great, and the hotel staff was friendly. Its 15 minutes from the historic district of Savannah, so its nice and close for folks willing to drive and pay to park there rather than dishing out tons of money for a hotel in the district itself.

Room was very clean

Room was very clean

I went downstairs with my hair wet and pajamas on and the night clerk was rude and annoyed that I was asking for another room. Hand down my worst hotel experience ever. Other notes. New room had yellowed pillows, a wadded up tissue on the floor, and candy wrappers in the trash can.

I went downstairs with my hair wet and pajamas on and the night clerk was rude and annoyed that I was asking for another room. Hand down my worst hotel experience ever. Other notes. New room had yellowed pillows, a wadded up tissue on the floor, and candy wrappers in the trash can.

Hotel and staff were good. This is a convenient hotel nice place for a weekend getaway.

Hotel and staff were good. This is a convenient hotel nice place for a weekend getaway.

The room was nice, very relaxing stay. Everything was good, do not see no reason for change.

Great employees

Great employees

The rooms were very clean and the staff was very friendly!

The rooms were very clean and the staff was very friendly!

It was a great room Because of renovations restaurant and Buffett was a little off and they were still charging 16.99 for the buffet to get some eggs

Great getaway for relaxing! Loved the snack bar and drinks!

Great getaway for relaxing! Loved the snack bar and drinks!

The lobby was being renovation that screwed up everything. I should have been told if i was told i wouldn't have stayed there

The lobby was being renovation that screwed up everything. I should have been told if i was told i wouldn't have stayed there

very convenient to all areas of Savannah

very convenient to all areas of Savannah

The staff is very polite however we had some issues with the cleanliness of the room. Upon arrival there was hair in the shower, the carpet under the AC unit was soaked and there was an orange stain on the comforter. Also, due to renovations there is limited parking available and no warning prior to checking in.

The staff is very polite however we had some issues with the cleanliness of the room. Upon arrival there was hair in the shower, the carpet under the AC unit was soaked and there was an orange stain on the comforter. Also, due to renovations there is limited parking available and no warning prior to checking in.

Nasty Unprofessional

Disappointing, construction/renovation closed down front entrance; Checkin was in a hall. Minimal info was provided on use of tv, internet and makeshift restaurant. No common area to just sit. No notification about water restrictions from hotel, had to here from friend who lived in area. Staff was nice and helpful when asked.

Disappointing, construction/renovation closed down front entrance; Checkin was in a hall. Minimal info was provided on use of tv, internet and makeshift restaurant. No common area to just sit. No notification about water restrictions from hotel, had to here from friend who lived in area. Staff was nice and helpful when asked.

Great. No complaints.

Great. No complaints.

Very very clean. This is the second hotel that I have been in the last two days. This first was nasty. I was so happy to be in a clean and safe hotel. Thank you for making my stay in Savannah nice!

Very very clean. This is the second hotel that I have been in the last two days. This first was nasty. I was so happy to be in a clean and safe hotel. Thank you for making my stay in Savannah nice!

The room and the staff. Even though renovations were in progress, the staff made my stay pleasant.Tifany and Jason. There were dogs on my floor. No breakfast.

Hotel needs to be closed and fully renovated.

Hotel needs to be closed and fully renovated.

Parking was not good and Communication when we had to evacuate was not good

1. Heavy construction in the hotel, the smell was absolutely horrible throughout the floors. 2. Parking was a nightmare due to construction & over capacity. 3. Breakfast was limited and overpriced. 4. Room was not cleaned prior to arrival. I requested for service, manager was aware and requested cleaning but did not receive the service. 5. When the cleaning staff cleaned the room on our last day, the staff disposed of my personal soap. They were not able to replace it and provided me with a soap that completely dried out my skin. Overall, do not recommend.

1. Heavy construction in the hotel, the smell was absolutely horrible throughout the floors. 2. Parking was a nightmare due to construction & over capacity. 3. Breakfast was limited and overpriced. 4. Room was not cleaned prior to arrival. I requested for service, manager was aware and requested cleaning but did not receive the service. 5. When the cleaning staff cleaned the room on our last day, the staff disposed of my personal soap. They were not able to replace it and provided me with a soap that completely dried out my skin. Overall, do not recommend.

I think the property has potential and it is under construction. My bad for not looking that up, because their website clearly stated it. However, my room door was difficult to get to latch and once latched shut, the electric lock wouldn’t function; like the key wasn’t programmed. Our fridge made loud/odd noises and the sink doesn’t drain. Parking is crazy inadequate. This am, people were parked just anywhere. The breakfast buffet was ok. The staff is sweet

I think the property has potential and it is under construction. My bad for not looking that up, because their website clearly stated it. However, my room door was difficult to get to latch and once latched shut, the electric lock wouldn’t function; like the key wasn’t programmed. Our fridge made loud/odd noises and the sink doesn’t drain. Parking is crazy inadequate. This am, people were parked just anywhere. The breakfast buffet was ok. The staff is sweet

Request room to be clean but it wasn’t

Not sufficient parking, when asked about parking front desk said do the best you can. Not sure what that meant. Either you have parking or not.

The room was clean Under construction, no hot water, no ac in hallways, smelled like pot, dirty halls.

The staff were very helpful and nice. Nothing was wrong with the property

Not enough parking and no free breakfast.

Not enough parking and no free breakfast.

When I booked this hotel it didn’t mention hotel renovation. There was no pool and the hotel was under major construction. They only had half of the parking available and no A/C in hallways. Also, construction started loudly around 8 am during the week.

When I booked this hotel it didn’t mention hotel renovation. There was no pool and the hotel was under major construction. They only had half of the parking available and no A/C in hallways. Also, construction started loudly around 8 am during the week.

The Hotel was nice everything was clean and comfortable. But I wish for the price breakfast was included.

The Hotel was nice everything was clean and comfortable. But I wish for the price breakfast was included.

This hotel was undergoing considerable renovations; as a result of this, there was NO access to the swimming pool; NO access to the exercise room; the public hallways had NO A/C and very HOT. My 87 year old mother is disabled; I requested an ADA accessible room on a LOW floor, we were placed on the 5th floor (522). NO ADA room. Mom needed a step ladder to access her bed..! I was ROYALLY DISAPPOINTED WITH THIS HOTEL. The hotel should have been CLOSED FOR RENOVATION…! Period. PS - I want a refund..! You shouldn’t do this to your loyal consumers..Al Lindsay, Architect

This hotel was undergoing considerable renovations; as a result of this, there was NO access to the swimming pool; NO access to the exercise room; the public hallways had NO A/C and very HOT. My 87 year old mother is disabled; I requested an ADA accessible room on a LOW floor, we were placed on the 5th floor (522). NO ADA room. Mom needed a step ladder to access her bed..! I was ROYALLY DISAPPOINTED WITH THIS HOTEL. The hotel should have been CLOSED FOR RENOVATION…! Period. PS - I want a refund..! You shouldn’t do this to your loyal consumers..Al Lindsay, Architect

Beds are comfortable. Air conditioning in room works great, however, the hallways did not have air. Pool has been filled in with dirt. Description still lists a pool.

We were very disappointed that the pool which is still advertised on their website was demolished. We’ve stayed here before and were very disappointed that there was no pool.

We were very disappointed that the pool which is still advertised on their website was demolished. We’ve stayed here before and were very disappointed that there was no pool.

I never did get a room key due to some sort of power outage. The front desk guy let me in my room. He was very nice. The property is in bad need of an update. Furniture in the lobby was stained and dirty. Not far from the hospitals.

I never did get a room key due to some sort of power outage. The front desk guy let me in my room. He was very nice. The property is in bad need of an update. Furniture in the lobby was stained and dirty. Not far from the hospitals.

There was some construction that we were not aware of but overall, the room was wonderful and it worked for us for our trip.

There was some construction that we were not aware of but overall, the room was wonderful and it worked for us for our trip.

The property was under construction and it was very difficult to move around the hallways due to construction, it was very cluttered. The air conditioning unit was very loud in the room.

The property was under construction and it was very difficult to move around the hallways due to construction, it was very cluttered. The air conditioning unit was very loud in the room.

Hallways were very hot. Carpet was stained and looked old.

Hallways were very hot. Carpet was stained and looked old.

Dirty I had to clean my own room, room service ignored is, no amenities. False advertisement, no information that place is under construction, no hot water and they stole my $75 I was supposed to get refunded. This place should be ashamed calling it a Hilton.

Dirty I had to clean my own room, room service ignored is, no amenities. False advertisement, no information that place is under construction, no hot water and they stole my $75 I was supposed to get refunded. This place should be ashamed calling it a Hilton.

Hotel is undergoing construction. There was no air in the hallways. Room was nice and clean.

Hotel is undergoing construction. There was no air in the hallways. Room was nice and clean.

Outstanding

Outstanding

AIR CONDITIONER IN THE WHOLE BUILDING IS OUT , the hallways are in the 90’s . I was taking a nap before my event and an alarm to evacuate the building came on , and turns out it was nothing and staff acted like they were just used to it . I had no where to park my car.

AIR CONDITIONER IN THE WHOLE BUILDING IS OUT , the hallways are in the 90’s . I was taking a nap before my event and an alarm to evacuate the building came on , and turns out it was nothing and staff acted like they were just used to it . I had no where to park my car.

There were 3 things I reported to the front desk before noon on the second day. We needed clean towels, the toilet seat wobbled and the iron did not work. I needed to iron an outfit for that night. Came back around 1 and nothing done! Came in for the night around 10pm, still nothing! Expressed my displeasure to the front desk when I checked out. Never again!

There were 3 things I reported to the front desk before noon on the second day. We needed clean towels, the toilet seat wobbled and the iron did not work. I needed to iron an outfit for that night. Came back around 1 and nothing done! Came in for the night around 10pm, still nothing! Expressed my displeasure to the front desk when I checked out. Never again!

The halls, lobby & elevators we run down. Torn carpet, beat up walls. Property in need of refreshment

The halls, lobby & elevators we run down. Torn carpet, beat up walls. Property in need of refreshment

Everything was perfect! The stay from downtown is about 10 minutes, not so bad. The room were clean, just needed more towels and soap.

Everything was perfect! The stay from downtown is about 10 minutes, not so bad. The room were clean, just needed more towels and soap.

Hotel was very crowded due to college graduation. Our coffee pot in room didnt work and there was no coffee in lobby prior to 7am. We opted not to get breakfast as $15 seemed steep for what it was. Front desk staff was great but I dont like that i check in online but still need to go to front desk when i should be able to get digital key. They seemed to be doing construction so part of hotel was not open. We've stayed at this hotel 3-4 times over the past couple yrars and this was our worst experience.

Hotel was very crowded due to college graduation. Our coffee pot in room didnt work and there was no coffee in lobby prior to 7am. We opted not to get breakfast as $15 seemed steep for what it was. Front desk staff was great but I dont like that i check in online but still need to go to front desk when i should be able to get digital key. They seemed to be doing construction so part of hotel was not open. We've stayed at this hotel 3-4 times over the past couple yrars and this was our worst experience.

Rooms was in bad shape, dirty carpets and windows blinds was broken…

Rooms was in bad shape, dirty carpets and windows blinds was broken…

Didnt like that breakfast was not included, it was $15 a person. Parking is lmited, had to park on the streets

Didnt like that breakfast was not included, it was $15 a person. Parking is lmited, had to park on the streets

location was convenient and very nice accomodations

location was convenient and very nice accomodations

Good

Good

Close to conveniences like gas station and supermarket.

Close to conveniences like gas station and supermarket.

I was not very clean

I was not very clean

We did love the pillows that were extremely soft and fluffy!

We did love the pillows that were extremely soft and fluffy!

Good location for Savannah.

Good location for Savannah.

Clean nice convenient

Clean nice convenient

Great clean property, great staff. Wonderful dining options a short walk across the street

Great clean property, great staff. Wonderful dining options a short walk across the street

Clean and safe location, close to amenities and attractions. Staff was incredibly friendly & helpful. Would stay at again!

Clean and safe location, close to amenities and attractions. Staff was incredibly friendly & helpful. Would stay at again!

They were doing construction. We got a nail in our tire in the parking lot. There was not parking when we arrived. We parked next door. The front desk was accommodating as. We needed to check out late because of having to go by a new tire to get home.

They were doing construction. We got a nail in our tire in the parking lot. There was not parking when we arrived. We parked next door. The front desk was accommodating as. We needed to check out late because of having to go by a new tire to get home.

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The bath ro was dirty had to move rooms

The bath ro was dirty had to move rooms

Affordable but away from the river. Nice place

Affordable but away from the river. Nice place

I love the staff. They were very courteous and attentive. Excellent customer service is always a plus!!

I love the staff. They were very courteous and attentive. Excellent customer service is always a plus!!

One of the reasons we picked this hotel was because of the pool..No where on the property were there any signs telling you that the pool was CLOSED. Not even at check-in. The parking was an absolute NIGHTMARE. Not enough parking for the guest of the hotel. Your site stated that breakfast was included yet when your there you're informed that it's $15 per person even children. The beds were extremely hard nothing was comfortable about it.

One of the reasons we picked this hotel was because of the pool..No where on the property were there any signs telling you that the pool was CLOSED. Not even at check-in. The parking was an absolute NIGHTMARE. Not enough parking for the guest of the hotel. Your site stated that breakfast was included yet when your there you're informed that it's $15 per person even children. The beds were extremely hard nothing was comfortable about it.

Great property

Great property

The hotel was clean, the staff was very friendly. Parking is extremely limited!!!

The hotel was clean, the staff was very friendly. Parking is extremely limited!!!

Our room smells terrible. Tile Floor were very sticky.

Our room smells terrible. Tile Floor were very sticky.

It’s a great property and the staff is amazing

It’s a great property and the staff is amazing

Very comfortable and safe

Very comfortable and safe

It was good other than not having any bath towels

It was good other than not having any bath towels

I understand they are going through some renovations but parking was not the best.

I understand they are going through some renovations but parking was not the best.

The room was clean & comfortable. The staff were polite & the area seemed safe. My only issue was I checked in around 9pm hoping that I could order food for my room, but the bar staff said the kitchen was closed. The website & all the advertising in the room said dining was until 10pm, but they said they close at 9:30pm. So I had to leave to get food but I’m okay with the visit otherwise.

The room was clean & comfortable. The staff were polite & the area seemed safe. My only issue was I checked in around 9pm hoping that I could order food for my room, but the bar staff said the kitchen was closed. The website & all the advertising in the room said dining was until 10pm, but they said they close at 9:30pm. So I had to leave to get food but I’m okay with the visit otherwise.

It would be nice to get free breakfast

It would be nice to get free breakfast

Ill start off by saying they are under renovation without notice. The room itself was clean and nice. With that saying the water was shut off multiple times a day causing the water to be very cloudy and dark as well as causing air in the water line. As we checked in we noticed a employee spraying Lysol continuously as if to complete an entire bottle right in the lobby area. The appearance on the first floor is not appealing and might turn you around. Again this was me checking in and not being told about the renovations. If you leave out for the night; it will not be easy to find parking that you paid $7 for in the parking lot of the hotel. In the rear of the building is where they have all the shipping containers blocking up the parking spaces for the renovations they are doing. I found out only after driving around trying to look for a parking spot. We eventually found parking on the main road. We go upstairs for my lady to come back to the room to take a shower with no hot water available. During the morning of check out it was storming and raining. We called the front desk for a late check out and the young lady said she will call us back she never did. We fall asleep waiting for the hot water to warm up and was woken up by a loud push and back by a housekeeping lead. I approached the door and spoke to the employee Jackie who was not warming and rude and showed no concern at all about anything. spoke to the manager in the lobby which showed no sympathy at check out.

Ill start off by saying they are under renovation without notice. The room itself was clean and nice. With that saying the water was shut off multiple times a day causing the water to be very cloudy and dark as well as causing air in the water line. As we checked in we noticed a employee spraying Lysol continuously as if to complete an entire bottle right in the lobby area. The appearance on the first floor is not appealing and might turn you around. Again this was me checking in and not being told about the renovations. If you leave out for the night; it will not be easy to find parking that you paid $7 for in the parking lot of the hotel. In the rear of the building is where they have all the shipping containers blocking up the parking spaces for the renovations they are doing. I found out only after driving around trying to look for a parking spot. We eventually found parking on the main road. We go upstairs for my lady to come back to the room to take a shower with no hot water available. During the morning of check out it was storming and raining. We called the front desk for a late check out and the young lady said she will call us back she never did. We fall asleep waiting for the hot water to warm up and was woken up by a loud push and back by a housekeeping lead. I approached the door and spoke to the employee Jackie who was not warming and rude and showed no concern at all about anything. spoke to the manager in the lobby which showed no sympathy at check out.

The downside I would say is that parking is not free, it's $7/day. Also Breakfast and dinner are not complementary with dinner being more expensive than breakfast.

The downside I would say is that parking is not free, it's $7/day. Also Breakfast and dinner are not complementary with dinner being more expensive than breakfast.

My name is Blake Henderson room 504

My name is Blake Henderson room 504

Hilton Garden Inn Savannah Midtown was convenient to restaurants and shopping in the area. And it was close to family and friends that we came to visit.

Hilton Garden Inn Savannah Midtown was convenient to restaurants and shopping in the area. And it was close to family and friends that we came to visit.

We did receive a message before our stay that there was a $7 parking fee but that was not in fact the case. However, parking is extremely limited. Also, beware if you buy breakfast before hand. It does not show on the receipt and they will try to charge you an additional $15 a person. All in all, not the worst experience, but not the best. If you need a quick place to rest your head for the night, this will do it.

We did receive a message before our stay that there was a $7 parking fee but that was not in fact the case. However, parking is extremely limited. Also, beware if you buy breakfast before hand. It does not show on the receipt and they will try to charge you an additional $15 a person. All in all, not the worst experience, but not the best. If you need a quick place to rest your head for the night, this will do it.

Nice staff and clean comfy room.

Nice staff and clean comfy room.

I’ve stayed in other garden inn’s before, they were simple, but not bad. But this one is just unbelievable.

I’ve stayed in other garden inn’s before, they were simple, but not bad. But this one is just unbelievable.

After 2 nights and being in 3 different rooms, I can safely assume the owners put the minimum necessary to keep the hotel operating and don’t really pay attention to guest’s comfort. The staff although frustrated was super friendly and did all they could to assist.

After 2 nights and being in 3 different rooms, I can safely assume the owners put the minimum necessary to keep the hotel operating and don’t really pay attention to guest’s comfort. The staff although frustrated was super friendly and did all they could to assist.

The TV didn’t work, the microwave was disconnected. The beds are comfortable and they looked cleaned. The staff was friendly, but they knocked on our door at 8am to fix our tv, when we were checking out at 11. Then again a knock at 9 to check if we were gone already. It was a mess. Drilling started at 9am, due to the remodeling. Also a nuisance but I get it, things need to be remodeled.

The TV didn’t work, the microwave was disconnected. The beds are comfortable and they looked cleaned. The staff was friendly, but they knocked on our door at 8am to fix our tv, when we were checking out at 11. Then again a knock at 9 to check if we were gone already. It was a mess. Drilling started at 9am, due to the remodeling. Also a nuisance but I get it, things need to be remodeled.

The kitchen

The kitchen

Workers were nice and cleaned the area twice. Management was horrible and not helpful.

Workers were nice and cleaned the area twice. Management was horrible and not helpful.

However, bedside light loose, bathroom sink had NO cold water, only hot, toilet handle messed up, phone did not work, tub did not drain well, cards to room had issues (we did not have them near our phones). Gentleman at check in was not very nice or friendly. Other ladies were nice and helpful during our stay.

However, bedside light loose, bathroom sink had NO cold water, only hot, toilet handle messed up, phone did not work, tub did not drain well, cards to room had issues (we did not have them near our phones). Gentleman at check in was not very nice or friendly. Other ladies were nice and helpful during our stay.

I stayed for two nights the TV wouldn’t turn on. I reported the issue to the front desk. When I came back to my room the TV was on, but you were unable to change the channel or adjust the volume in any way. In order to turn the TV off, I had to unplug it from the wall. Unacceptable. I was never compensated for a room I paid over $400.00 for.

I stayed for two nights the TV wouldn’t turn on. I reported the issue to the front desk. When I came back to my room the TV was on, but you were unable to change the channel or adjust the volume in any way. In order to turn the TV off, I had to unplug it from the wall. Unacceptable. I was never compensated for a room I paid over $400.00 for.

Cruddy

Nice and clean.

Reservation was made via Expedia and the check-in time was listed as 3pm and the checkout time was listed as Noon. So I booked based on this information. Hotel personnel told me and my wife we had to checkout before 11am not noon as show on my confirmation letter. I had problems with this because I needed the Noon checkout and this is why I booked Hilton Gardens Midtown.I was highly disappointed.

Water was not available

Bars and restaurants within walking distance…

My parents were very happy. Thank you.

I believe they are doing construction on the hotel. The lobby was dirty, but had a sign up about it. We heard a lot if drilling and banging. There were many workers all over the building. We weren't made aware the hotel was under renovation when we booked.

For a hilton chain i was expecting more..i guess for a small town..it did not meet my standards. I only stayed because of event that was hostedt here

The front desk was rude when I first checked in. The elevator took for ever to come down. Once we got off on are floor the hallway smelled. Also the room keys did not work right. Once we entered the room it smelled wet. Ac didn’t work right

From checking in until checkout everyone was amazing! Great hospitality throughout the hotel from front desk to the housekeeping!

Jalaysia was the best. She was helpful and always kind. The room was not so great. There was no ventilation. The bathroom didn't have a working vent. I requested a room with a shower and got a tub. Hot water leaked, not dripped, in the tub. There was a constant stale moisture in the air. We immediately went to get Febreze, Lysol and Clorox. Nothing helped with that smell.

This note charges for parking- even though we had to park in the doctors office next door. Not a first choice.

We arrived early for check in our rooms were not ready but we were able to go get food and eat in their dining area. I saw another family arrive early and they had a small cooler. The receptionist stored the cooler while they took the children to the pool. The grounds were well kept and although the hotel was pet friendly it did not smell pet friendly, and our room showed no evidence of pet wear and tear. I don't travel a lot, but I was impressed and would gladly stay here again.

Great experience would recommend!

Second floor aisle smell so bad,carpet room overdeodorized, floor bathroom superdirty, wall bathroom with tiles dirty and chipped, we notified lobby about not hot water in the shower nobody take care, towell very old and hard to use, pool it was dirty with a lot debris and leaves. It was the worst hilton hotel i ever visited in 24 years. I didnt notified the staff because imposible remedy too many issues at this hotel location. Exterior and pictures in tbe web are at diferent thing with the reality. Fhotos didn't upload.

Room wasn’t ready despite coming 5 hours after check in was allowed. We were warned then sent anyway. Beds not made, carpets wet, room smelled bad. Offered another room which smelled like mold, chips all over the floor. Breakfast was not great for $14 per person which was offered free due to the number of issues. Once settled in, they began vacuuming the hallway carpets at 10:45pm. Couldn’t find a luggage carrier. Outdoor pool looked clean but didn’t use. Expected more from a Hilton entity.

Amazing

I booked a room at the Hilton Garden Hotel on June 21 - 23, 2024, for my Sister in law and my brother. I did not stay there myself. They told me that they loved their room and they were very impressed with the property. They enjoyed their stay. On their behalf, I give the Hilton Garden Hotel in Midtown Savannah, GA, 5 Stars. I recommend it highly.

Not clean.

The beds and pillows were so comfortable! Although it’s probably more of a driving area there is a Fresh Market and Publix in driving distance. Most of the staff were friendly. Parking wasn’t the easiest but was available. (Their parking lot was being repaved).

They gave us a room that smelled like cigarettes! The bed had one pillow turned vertical and it was obvious someone had been laying on it since it was changed/cleaned. My wife has asthma and she went down to the front desk and they finally changed the room. Everything about this hotel was a disappointment for us, including the poor front counter service. The place is not clean and neat as a Hilton Garden Hotel always is; this is the first time we have experienced a HGI in this overall state. They need a new MGR to say the least!

Lobby and and bar were nice, but “courtyard” was just a narrow strip along outside wall.

No parking available after 9:30 PM, night crew at the front desk not to friendly or courteous. When I brought up the issue of parking not available it was like I was bothering them.

Convenient location. Friendly staff.

No parking available if you arrived late and no ac in the halls. It’s Savannah. Hot and humid

Wonderful as always ,the staff is always courteous a so is the ladies who make the beds.

Tried to check in at 3pm and lobby was full of upset guests as they were having computer issues. Needed to shower before wedding, unfortunately I went to the wedding a little smelly as they could not check me in. Came back in the evening. Came back at 10pm and finally was able to check in. Next morning went down to lobby and when I returned to room key did not work. One more time down to the lobby to access my room. Lastly, hotel staff came up at 9am and had to ask when we were checking out. Also hate that bottle waters in room have price tag of $3.00.

We were on the third floor and it was pretty loud, which I don't blame the property for because it was the people staying there. It was not ideal though.

Room was dirty. Sink didn't drain. Fan in the bathroom didn't work. The power went out in half of our room. We just thought it would be better for the price we paid.

Everything was great.

They will charge you to park and breakfast is not free