Courtyard by Marriott Savannah Downtown/Historic District

Location No hair dryer

Superb

Exceptional

Superb

The room 220 looked like it had been recently renovated. Nice!

Property was very well located for everything we wanted to do.

I liked that it was down town It had a descent courtyard

Very good

fine great

pool was closed but the court yard was pleasent no big deal it happens

The location. The valet gentleman was very nice and friendly. The person working at the bar was rude and said he couldn’t make a cosmo. Then he proceeded to talk over me while I was trying to order snacks. I witness him treat another women the same way when she asked for a rose glass of wine - laughed at her and said we don’t have that here. The pool was out of service and we were told by the front desk it would be closed for at least 5 days. When we looked out the window in our room there was black mold around the seal.

Good

Good

staff

Great central location, clean room, friendly staff, public carpark across the road Main elevator closest to the room was broken

Such a nice place!! We loved everything! We will be back

Great stay, Will be coming back.

Was very good, Bathroom would have better lighting. More plug/in to do hair . Just inside by door is a great mirror hardly any lighting. Plug in also would be great. Not enough. Especially if more then one lady in room

Very helpful staff. All questions answered to the point

Don’t use the Valet and be sure to be ready if the alarms activate, no staff was available to help.

covenience

The TV would not display a picture. We called the front desk and were told to turn it off and on again. My husband being IT support was able to fix the issue. The elevator was leaking water

I was overcharged $207. The hotel charged me $819 even though the hotels.com price booked was $612. I tried to get it rectified when checking out, but the front office claimed that they did not have access to third party booked prices.. I need my refund urgently.. This spoiled my vacation..

Excellent

The fridge was not working and too late for anyone to do anything and when I reported at checkout they advised me they would let maintenance know about the fridge..

Exceptional

Great staff, accommodated an early check in. Bathroom could have been cleaner. AC unit is noisy in the room as well street noise. Room was spacious, bed was comfortable. We’d likely stay again.

Need more food on the breakfast menu

Need more food on the breakfast menu

Like the choices for breakfast.

This location of Marriott was perfect. Room, Staff and amenities were superb!! Best eggs and potato wedges I've had from a Hotel. YUMMY!!

Clean, comfortable, amazing staff and location was perfect for us and all our activities. Would stay again!!

Good

Very good

Hotel used to be my go-to in Savannah looks like the pandemic and economy has them lagging behind on upkeep.

Great location! Hotel was clean and room was spacious. Staff was very friendly and always there to help with any needs.

I was surprised and it’s my first time to check in hotel without free breakfast, and very expensive parking fee. But. Staff are very accommodating. Room is nice and clean, but they don’t have microwave. To reheat your leftover food.

Beautiful property, very friendly and well staffed! Breakfast was good, can’t speak on other food. Beds were comfortable. Easy access to trolly!

Beautiful property, very friendly and well staffed! Breakfast was good, can’t speak on other food. Beds were comfortable. Easy access to trolly!

Parking

Location was nice and the room was clean and comfortable Parking

I expect more from the Marriott brand! The beds were comfortable... but the window in our room was cracked, the air-conditioning unit was cracked, carpet had stains, bathroom baseboard was coming off the wall, toilet ran, toilet was rusty, door in the bathroom had chipped paint.

The bathroom s and rooms should be updated. Staff was excellent Bathroom

The bathroom s and rooms should be updated. Staff was excellent Bathroom

Staff was not helpful and acted as an inconvenience to be asked a question.

Everything was great. The room was nice, I even love the restaurant. Only issue is the valet parking needs work. They are slow and short staff. Waiting on your cards a little too long

I want to start by saying the property was nice and the staff were great. However, there was a lack of attention to maintaining the basics. For example, our toilet kept running if you didn’t lift the handle back up and the toilet seat was broken. Little things like that makes a big difference.

Everyone was amazing!

The Hosptality was excellent, friendly, helpful. I would recommend it to any of my friends and family.

Location Na

Location Na

The Hosptality was excellent, friendly, helpful. I would recommend it to any of my friends and family.

Rooms were comfy Teeny complimentary water bottles that you need to ask for at font desk. Construction and loud traffic truck noise on one side of the building.

Easy to find and get to and from.. N/A

Rooms were comfy Teeny complimentary water bottles that you need to ask for at font desk. Construction and loud traffic truck noise on one side of the building.

Easy to find and get to and from.. N/A

Great hotel!

Staff friendly and kind. The toilet in the room felt like it wasn’t connected to the floor. Lot of Street noise. Room faced the front of the building . Cars and motorcycles sounded like they were racing up and down the street it started 8 and continued until after 1 when I finally fell asleep. We only stayed one night. Thank the lord. I wouldn’t have enjoyed two nights of that shit.

We loved it. Clean, well maintained, friendly staff and great location. No complaints at all!

Didn't use bar or have breakfast in the hotel.

Exceptional

Pool area was not maintained. Weeds growing ,chairs not arraigned some what stacked on each other,leaves piled in the corners, broken and not working light fixtures. Key reader in elevator did not work. Trash in lobby was not emptied for 2 days. Toilet paper holder in room fell apart. Could go on. When you mention these kind of things to employees they will always say I will tell management. Does it get fixed ,don't know. It's details like this that leave bad impressions with most people.

Superb

We thoroughly enjoyed the balcony.

Great location. Walked to restaurants, shopping and civic center

Room was very clean and the location is ideal

Located on a noisy road

No room service. Had to call daily for towels and did not clean room during our stay

No room service. Had to call daily for towels and did not clean room during our stay

Awesome place and staff!

The hotel was very clean and modern. All of the staff were incredibly friendly and helpful. The pool area was fantastic. It's within walking distance of the city market area ans lots of restaurants. Valet is available, but there is also a very clean public garage right next to the hotel. I would absolutely choose this hotel if I were to stay in Savannah again!

We stay here a few times a year and always have a wonderful experience

Did not visit the bar

Great staff. Clean room

Good

One small issue I ran into was that the body wash ran out on the second night of my stay and didn’t appear to be refilled. Additionally, the shampoo, conditioner, and body wash seemed to be on the lower-quality side. That said, the employees were incredibly nice and attentive throughout my stay, which definitely stood out and made a positive impression.

Great property and very convenient location

Location, cleaning No free parking

Great staff. Great gym, great restaurant, I liked location too

No, just the parking

Nothing

+++

The location, staff, with clean, and professional service.

Good location Breakfast a bit pricey

Very clean and the staff was very kind and friendly

Nice gym and pool, convenient location for restaurants and shops

Bistro food was very good and fast.

Great location- right in the middle of everything so you could walk mostly everywhere, but also outside enough to be away when wanting quiet time. Friendly staff. Bartender went above and beyond, absolutely will stay here when we come back!

Great staff

Perfect location!.

Room was clean. Staff were very friendly. Enjoyed the balcony

Staff was really nice. Good location. But we had a terrible experience with the valet. The night shift valet gave everyone their keys to take back to their rooms then packed the cars so close, you couldn’t easily move it out.So at four in the morning when we had to leave for our flight, the dayshift valet didn’t have the keys to any of the cars nor did he know the room numbers to those vehicles. We literally had to spend an hour trying to inch our car out of a very tight space because we had no other option. If it wasn’t for the caring and helpful day shift valet, I would’ve given this a one star review.

The staff was the friendliest I have ever met. They were jovial every day and made all us feel welcome to Savannah. We looked forward to seeing them every morning when we would leave for our outings for the day. Genuine hospitality!!! Thank you

My room was giving away and then the room I got the shower flooded ! Horrible customer service wasted my trip! I want a refund!

The noise from street traffic and emergency vehicles sirens could be heard from our room.

The people that work here were absolutely delightful and went out of their way to be kind and helpful to us. This is a definite return stay location.

Great location. Nice place.

Great location. Nice place.

The layout N/A

Staff; amenities, cleanliness

Staff; amenities, cleanliness

We were in walking distance to the Civic Center.

The stay was great! The staff was friendly, the room was clean, the gym was decent and it had a nice outside patio area. The hotel gave us a free breakfast day and it was delicious. It’s located in a great area close to everything. I would recommend this hotel and I would stay there again.

The stay was great! The staff was friendly, the room was clean, the gym was decent and it had a nice outside patio area. The hotel gave us a free breakfast day and it was delicious. It’s located in a great area close to everything. I would recommend this hotel and I would stay there again.

Upon arriving the power was remained out. We had no access to heat, internet or hot water. The power remained down until 3:30 am. The next morning was followed by a cold shower because there was no hot water. After being out all day we returned to hot water,yes! While taking a shower the fire alarm went off and I had to quickly dress and exit the hotel. When I got downstairs along with many other guests we were told that it was a false alarm and someone was working on the alarm system. On top of all of that the hotel did not make any adjustments to the bill. I will never return and will not recommend this hotel to anyone!!!

Upon arriving the power was remained out. We had no access to heat, internet or hot water. The power remained down until 3:30 am. The next morning was followed by a cold shower because there was no hot water. After being out all day we returned to hot water,yes! While taking a shower the fire alarm went off and I had to quickly dress and exit the hotel. When I got downstairs along with many other guests we were told that it was a false alarm and someone was working on the alarm system. On top of all of that the hotel did not make any adjustments to the bill. I will never return and will not recommend this hotel to anyone!!!

Scheduled power outage that lasted a lot longer than originally advertised.

Scheduled power outage that lasted a lot longer than originally advertised.

Great location, friendly staff.. Room was ok..

Great location, friendly staff.. Room was ok..

Easy check in; clean room; great location in town.

Easy check in; clean room; great location in town.

The room was clean. The staff was courteous

The room was clean. The staff was courteous

Great staff and accommodations

Great staff and accommodations

Everything was great, excellent price!

Everything was great, excellent price!

Valet Lost car key for 3.5 hours. Nice guys but that was not good

Valet Lost car key for 3.5 hours. Nice guys but that was not good

Everything was great. Everyone was polite and courteous. Street noise can be a bit much at night.

Everything was great. Everyone was polite and courteous. Street noise can be a bit much at night.

Average room

Average room

Staff upon check in was very unprofessional and lacked the customer service that as a a military veteran that has stayed in many Courtyard Marriotts around the world should be afforded to all customers…my companion and I finally received our key cards but, I as the primary has to tell the front desk clerk that I had purchased breakfast plan but, again the front desk clerk was very short and irritated and seemed upset that she had to look up again and verify that I actually purchased breakfast plan…to me it seemed very disrespectful that I was asked to prove I had made the breakfast purchase but, in my calm demeanor pulled out my confirmation number given via Expedia. Which at the same time the Front desk clerk found I the system that I did indeed purchase breakfast for two and finally issued boy room key and breakfast pass…upon getting to the room I did a quick check but, also noticed we did not have complementary water at least so, I asked my companion to go back down stairs to purchase some water and a snack upon my companion going to lay she overheard the front clerk talking with another customer and telling the customer she was supposed to being issuing out complimentary water bag for the rooms but, when my companion got to the front desk she asked the front desk clerk about complimentary water she again got short and told my companion to stand by and that she had to get more complimentary water bags from the back once she came back she give my companion the bag

Staff upon check in was very unprofessional and lacked the customer service that as a a military veteran that has stayed in many Courtyard Marriotts around the world should be afforded to all customers…my companion and I finally received our key cards but, I as the primary has to tell the front desk clerk that I had purchased breakfast plan but, again the front desk clerk was very short and irritated and seemed upset that she had to look up again and verify that I actually purchased breakfast plan…to me it seemed very disrespectful that I was asked to prove I had made the breakfast purchase but, in my calm demeanor pulled out my confirmation number given via Expedia. Which at the same time the Front desk clerk found I the system that I did indeed purchase breakfast for two and finally issued boy room key and breakfast pass…upon getting to the room I did a quick check but, also noticed we did not have complementary water at least so, I asked my companion to go back down stairs to purchase some water and a snack upon my companion going to lay she overheard the front clerk talking with another customer and telling the customer she was supposed to being issuing out complimentary water bag for the rooms but, when my companion got to the front desk she asked the front desk clerk about complimentary water she again got short and told my companion to stand by and that she had to get more complimentary water bags from the back once she came back she give my companion the bag

All was good.

All was good.

Room was standard. Staff very rude. Could hear every car truck or bike that passed by.

Room was standard. Staff very rude. Could hear every car truck or bike that passed by.

Clean and quiet

Clean and quiet

The staff were all great! Very friendly. The room was excellent. Very clean and comfortable

The staff were all great! Very friendly. The room was excellent. Very clean and comfortable

Quick but pleasant stay.

Quick but pleasant stay.

The room had a few issues! Body wash was detached from the wall, remote to tv did not work and the bed was hard! Ordered food from downstairs, took 50 mins to get it due to the fact that I was told the cook didn’t know how to make a margarita pizza! The food tasted horrible . The pizza was trash, the wings were so hot flavor wise they burnt the mouth and the fries were way too seasoned! Front desk Service was great, especially valet and Dwight!

The room had a few issues! Body wash was detached from the wall, remote to tv did not work and the bed was hard! Ordered food from downstairs, took 50 mins to get it due to the fact that I was told the cook didn’t know how to make a margarita pizza! The food tasted horrible . The pizza was trash, the wings were so hot flavor wise they burnt the mouth and the fries were way too seasoned! Front desk Service was great, especially valet and Dwight!

Nice

Nice

Nice and convenient

Nice and convenient

The staff was friendly and the room was clean.

The staff was friendly and the room was clean.

There were a lot of things broken in the room. No one came to clean the room during our stay. We asked for towels and new controllers and had to call several times and eventually found a housekeeper on our floor to get towels because no one ever came to deliver them

There were a lot of things broken in the room. No one came to clean the room during our stay. We asked for towels and new controllers and had to call several times and eventually found a housekeeper on our floor to get towels because no one ever came to deliver them

The room was clean and the staff was very friendly.

The room was clean and the staff was very friendly.

Nice hotel, but, there’s only a few tissue paper left in the room when we get to the hotel. I called the front desk for more tissue paper and they never gave us.

Nice hotel, but, there’s only a few tissue paper left in the room when we get to the hotel. I called the front desk for more tissue paper and they never gave us.

Very spacious room, great view

Very spacious room, great view

I stayed Dec 24th and left on the 26th. Staff was friendly, however, on December 25th, the afternoon staff had curlers in her hair, which seemed inappropriate for the front desk. When i was leaving on Friday the front area, indise the hotel reeked of pot. Room was relatively clean, some type of stains on the bathroom wall. The soap dispenser in the shower was emtpy. Poor experience with this hotel overall. Will not stay here, nor recommend it to anyone

I stayed Dec 24th and left on the 26th. Staff was friendly, however, on December 25th, the afternoon staff had curlers in her hair, which seemed inappropriate for the front desk. When i was leaving on Friday the front area, indise the hotel reeked of pot. Room was relatively clean, some type of stains on the bathroom wall. The soap dispenser in the shower was emtpy. Poor experience with this hotel overall. Will not stay here, nor recommend it to anyone

Staff was courteous. I called to ask for someone to fix the toilet and no one came. We were there two nights and I used the restroom on the lobby floor.

Staff was courteous. I called to ask for someone to fix the toilet and no one came. We were there two nights and I used the restroom on the lobby floor.

The location was convenient to the civic center, and old town trolley, but that’s about the only good attributes I can list.

The location was convenient to the civic center, and old town trolley, but that’s about the only good attributes I can list.

All good

All good

Clean room and very friendly staff

Clean room and very friendly staff

Courteous staff, clean rooms with a great historic distruct locstion.

Courteous staff, clean rooms with a great historic distruct locstion.

Between $70-$100 was stolen from our car. It had to be the valet. It was the only time one of us was not in the car.

Between $70-$100 was stolen from our car. It had to be the valet. It was the only time one of us was not in the car.

Here for a cocert at the Savanna Civic center across from the hotel. Our room was very nice and comfortable. The only thing we lacked was room service, and we were surprised that parking was in the city garage, but it was nearby and reasonably priced.

Here for a cocert at the Savanna Civic center across from the hotel. Our room was very nice and comfortable. The only thing we lacked was room service, and we were surprised that parking was in the city garage, but it was nearby and reasonably priced.

Nothing

Nothing

Staff and cleanliness were fantastic.

Staff and cleanliness were fantastic.

Clean room. Very nice staff. Enjoyed our stay.

Clean room. Very nice staff. Enjoyed our stay.

The room was spotless

The room was spotless

Everything was OK, Good place to lay your head.

Everything was OK, Good place to lay your head.

Clean room and hotel, great service.

Clean room and hotel, great service.

Public parking is now valet and expensive. I asked for a room by the stairs and got one one door from the elevators.

Public parking is now valet and expensive. I asked for a room by the stairs and got one one door from the elevators.

We got upgraded by Hotels.com to another Marriott across town and it was fantastic! The agent who help over the phone was incredible. This overall experience though may push me to use my Bonvoy/Marriott site directly going forward, instead of Hotels.com

We got upgraded by Hotels.com to another Marriott across town and it was fantastic! The agent who help over the phone was incredible. This overall experience though may push me to use my Bonvoy/Marriott site directly going forward, instead of Hotels.com

Very clean

Very clean

Clean, Great Valet Service!

Clean, Great Valet Service!

Everything was ok but we had problems with our sink and toilet. They both were clogged

Everything was ok but we had problems with our sink and toilet. They both were clogged

Nice, clean room. The staff is lovely.

Nice, clean room. The staff is lovely.

FABULOUS STAFF !!!

FABULOUS STAFF !!!

I really enjoyed my stay. The front desk staff were wonderful and really made me and my mom feel welcome. Room was comfy, slept well and so close to everything we wanted to check out. Would def stay again.

I really enjoyed my stay. The front desk staff were wonderful and really made me and my mom feel welcome. Room was comfy, slept well and so close to everything we wanted to check out. Would def stay again.

Very clean and comfortable, we booked for our wedding and had no problems at all. Staff was very nice and accommodating!

Very clean and comfortable, we booked for our wedding and had no problems at all. Staff was very nice and accommodating!

Great stay. Friendly staff. Great location.

Great stay. Friendly staff. Great location.

convenient to all of historic district

convenient to all of historic district

Staff was very friendly and helpful

Staff was very friendly and helpful

Courtyard by Marriott in the historic downtown Savannah at 415 w. Liberty St. Was absolutely excellent! We'd rented 2 rooms because it was a family vacation. Room 326 & 322. I can honestly speak for all of us when I say that the beds were very comfortable, rooms were very clean, quite & spacious. Our rooms were king bed, sleeper sofa & balcony. I can also speak for all, when I say that the staff, all of them were 5 star & above nice! Sweet Jada at the front desk was so nice & helpful from check in to check out. The blonde haired lady (I'm horrible with names) was awesome even when my granddaughter was all grouchy. Lol. But gave a sword to my oldest grandson & he's still loving it. Honestly everyone at the desk & in the Bistro restaurant there was just amazing! As well as the rest of the staff no matter their jobs. I can not say enough good about this hotel & staff! We stayed a week & we all enjoyed staying there so much! I usually don't leave long reviews but this place is worth one. I will definitely be back & when I do, I will be staying here again. Thank you to every staff member there for being so kind & helping to make our stay above a 5 star stay! Y'all are truly the best & we appreciate it!

Courtyard by Marriott in the historic downtown Savannah at 415 w. Liberty St. Was absolutely excellent! We'd rented 2 rooms because it was a family vacation. Room 326 & 322. I can honestly speak for all of us when I say that the beds were very comfortable, rooms were very clean, quite & spacious. Our rooms were king bed, sleeper sofa & balcony. I can also speak for all, when I say that the staff, all of them were 5 star & above nice! Sweet Jada at the front desk was so nice & helpful from check in to check out. The blonde haired lady (I'm horrible with names) was awesome even when my granddaughter was all grouchy. Lol. But gave a sword to my oldest grandson & he's still loving it. Honestly everyone at the desk & in the Bistro restaurant there was just amazing! As well as the rest of the staff no matter their jobs. I can not say enough good about this hotel & staff! We stayed a week & we all enjoyed staying there so much! I usually don't leave long reviews but this place is worth one. I will definitely be back & when I do, I will be staying here again. Thank you to every staff member there for being so kind & helping to make our stay above a 5 star stay! Y'all are truly the best & we appreciate it!

Did not use the or go shopping

Did not use the or go shopping

One of the most comfortable beds i have slept in.

One of the most comfortable beds i have slept in.

Parking should be available without extra charge if your a guest there

Everything is wonderful

They need to take a good look at upgrading everything. For what you pay for a suite and they give you the bare minimum. It was very disappointing. Highly disappointing in how much the parking was per day. Considering I was staying at the hotel?

The hotel was very clean and beautiful. The staff was so friendly and accommodating. Recommending restaurants and easy ways to get around! The only complaint was there was no free parking!

I didn't like how it was renovated, it was kinda half ass

Staff was very polite. The street traffic is very heavy!

The property was very clean. Staff was friendly. We were able to walk to restaurants and shopping.

All the people at the hotel were exceptional!

Disappointed at no complementary breakfast, even a continental would be appreciated. On site restreraunt very pricy for the fare. Nice courtyard/pool area behind hotel. Great staff up front.

Front desk was nice, bed was comfortable, just too many technical issues with the room. Never had internet and tv never functioned properly. Also never seen a room without an alarm clock, also the room had trash left from previous guest ,also the handle to the balcony door fell off upon first use, and bulbs were missing in the lighting. Wouldn’t recommend or stay here again

yes!

Comment for the is clean and the staff are nice .

The first night was rough, I called earlier for a pack in play, and they told me one would be in the room. We got in late and no pack in play. I called down at the desk and they said housekeeping had the keys and they won’t be in till the morning. A 5 month old slept on the floor with the mother. The next day we got one.

limited dining poorly staffed bar

Location

Amazing stay

Staff was amazing and so helpful

Very clean and very helpful staff, walking distance to bars and restaurants

1 bedroom suite was excellent with TVs in both living and bedroom.

The room is simple yet modern, the bed is extremely comfortable and staff has been more than helpful

We are walking distance from everything. The only time we used our car was to drive to the beach! I believe pay to park at the hotel is about $50 per day. We stayed at the parking garage next door(liberty) and maybe paid $20 for 4 nights lol. We checked in on a Thursday and there were not many guests. Friday/Saturday there were more ppl. You can definitely hear the traffic outside but we were so exhausted each day that we crashed easily or turned the tv up. The air conditioning wasn’t the best but it didn’t bother us. Will stay again!!

I had amazing service from when I walked in to the day I checked out.

Sheets had stain.. asked for new sheets and all that was done was bed made. Also gnats in the room constantly

Historic section was good location. But, noisy from traffic and cars. Bare minimum in the room. The bed linens were clean and bright. But, the towels were discolored, not thick, not soft. The single sink had very little room. When you washed your face, items on countertop got wet. There was nothing told to us about the in house restaurant and Starbucks. Nothing in the room that told us. Parking was $49/night. The staff told us we could park across street for $25/day. But, we could not find ANY information about this option. We searched online and found $5/day public parking Saturday & Sunday.

Super friendly & helpful reception desk staff

One can everything going on outside like it’s inside of your room. I’m not sure if it’s the room we where in with poor condition of the window

Hotel location is outstanding courtesy from the minute you step out of your vehicle valet parking with 100%, Desk clerks is proper courtesy, and our time

Parking on site was $49 a night

Super frustrating and unprofessional and not a normal Marriott attribute. On the website it said nowhere that there was overnight parking charges. So we were charged an extra $45 to park our car for less than 24 hours. Unacceptable. When we came in the door, soaking wet, to check in, the two ladies at the check-in were very rude. I commented that there was nothing on the website that discussed a parking charge and they seemed not to care in the slightest. Needless to say but we will never be returning to this Marriott.

Good Place

We loved the location and staff at this hotel, and bed was comfy. However the bathroom was a hot mess and hazardous. Shower floor was extremely slippery once I used the smallest amount of soap. To the point we had to constantly hold on to the inside rail for stability. Shampoo bottles were 3/4 empty and 2 out of 3 were not even on the wall. The kicker...I got 'locked in' the shower at one point. The door got stuck from the bottom rollers came off their bearings. My husband had to fix it in order for me to get out. Thank goodness he was still in the room! Also saw hair on the bathroom ceiling and walls. Not fully clean. For a hotel, that is not acceptable in my opinion for what we paid. Disappointing.

Perfect location downtown, the immediate area is quiet with everything in walking distance! Staff were so friendly and helpful and rooms are super clean!

The property was easily navigable to downtown and parking at the parking garage next door was cheap and easy!

There is no parking. I booked this because of the location and free breakfast but apparently there was no free breakfast on site.

Good central location

Just not thrilled with the parking. Not sure why I was not aware of the parking situation and the pricing for parking.

Room was clean. It was a little hot in the lobby and elevators but there was a heat advisory during my stay. Suite came with a balcony and each room had its own A/C unit. Microwave and mini fridge included.

Very clean, convenient walking distance

Hostess that checked me in the afternoon of 7/27/25 was amazing and so sweet she went the extra mile to make us feel welcomed. The hotel was clean and smelled wonderful, I would definitely stay here again!

The floor in most of my room was wet. I called and was told maintenance would come check on it. They never did. I got in bed and checked out the next morning.

No

The staff here are great. Lee at the bar was awesome. The only real complaint is that the AC didn’t work that well in our room. I think it has a sensor maybe so it shuts off when you aren’t in the room, but it’s HOT out so then when you come back in the evening, it takes till 3am to cool down. People should be able to set the AC on what they want to be comfortable, and everyone is different. Also, Eleik at the valet parking said they “don’t really” get the tips if you tip them on the app, so may want to tip in cash.

Great

Rooms are very outdated, beds are probably the worst I’ve ever slept on in a hotel. The air conditioning was set to 72 and was 75 when we got in. Dropped it to 65 and only ever got down to 70. Air conditioning was extremely loud all night. The hallways were probably 85-90 degrees at all hours. Overall what I would expect from a La Quinta or Red Roof Inn, not a Courtyard. Very disappointing.

The staff was very helpful and pleasant!

The property is conveniently located in the downtown area of Savannah. Remodeled within the past three years, however, there was some mold issues in the shower and a toilet seat that required to be fixed or replaced. The staff was excellent, friendly, and helpful. Be prepared to pay for parking since there is none on site.

Need a breakfast buffet

Easy to find. Parking is non existent. Room didn’t have blackout curtains and had to make sure to pull handle up in bathroom or water would continue to run in the toilet.

How you can walk and see everything

Bathroom was dirty, metal drain cover remained propped against the shower wall for 2 days. I left a dress in the closet called hotel on way home to have it returned it took 4 days and 4 phone calls to the property to get anything done- Ebony who claimed to be a manager was rude on the phone even hung up the phone on me toward the end of the conversation but was also the only one who actually sent the link to have said dress mailed back on day four. Finally get a link to have my less than 2lb dress returned to find it will cost $24 which is absolutely insane. Thank you but no. Will definitely not stay here again.

Good spot. 15-20 walk to River Street.rooms are nice an roomy, with walk in shower and comfortable sofa/chaise.

front desk were very nice & friendly! They even engaged positively with my 3 year old daughter.

We enjoyed our stay. The only negatives were the dining opportunities. Very limited menu and expensive breakfast.

Didn’t like the fact that breakfast was not included.

Very nice and clean hotel. Newly renovate and friendly staff.

The staff was incredible. My only complaint was the room smell and the bed and pillows were the worst. It’s very convenient to everything.

The staff were amazing and so kind.

This was our 1st time in Savannah and we were just passing by for the night. The hotel was exceptional. We got a king suite with a balcony. It was terrific. The bed was very comfortable and the facility was extremely clean. I don’t know what the scent was in the building but it was very lovely. We took a walk around town and really enjoyed the vibe. Thank you for making our experience even better.

N/a

Because I booked through a 3rd party, my room was in a terrible location, facing the street. I had to deal with street noise all night long. The mattress was horribly uncomfortable. I didn't have restful sleep any of the 2 nights I stayed there. Also, I had to run the water in the shower for 20+ minutes to get it remotely hot. They charged $39 a night for valet parking, which I refused. I parked in the public parking garage next to the hotel for a total of $11 for the weekend. They should stop with the money grab and just offer on-site parking for hotel guests. I won't be staying at this Courtyard by Marriott again.

Wonderful staff

Great staff. Very friendly

Convenient location & very friendly staff

The property was excellent, clean conditions,they need to work on the checking time,I drove 6 hours and by 5pm my room was not ready, checking was supposed to be by 4pm.

Wonderful customer service, safe area, clean, and comfy room. We were a 10 minute walk from restaurants and things to do. We took an Uber because it was so hot.

All the people at the front desk were always friendly and helpful. LaJennifer who was the manager was great. Would definitely would stay there again if we come back to Savannah

Location, clean and friendly.

Tina and Keona made my birthday weekend so special. The whole staff was amazing. Valet was great too! Very convenient location to be downtown but not directly in the middle of it. The pool area was lovely and my room was clean and comfortable. Truly enjoyed my stay.

This is a beautiful property! It is so clean, very quiet, and the staff were so friendly and helpful! It is one of the best hotels I have ever stayed at.

Y small luggage that I had my shoes in.

The hotel’s front desk staff went above and beyond to help us. The computers were all down and they had a tough time pulling up everyone’s rooms. They were great.

I felt like I was home the moment I walked in . Everyone working there was awesome- a big hello at the entry and friendliness througj checkin. Told us about the area, invited us to dine in the bistro !!

Great stay but I wish they had parking validation or a parking lot. I hate that I had to pay for parking during my stay.

Staff was great, the space was nice and comfortable welcoming, and saved me in a last minute booking. Valet staff was fantastic!

This hotel is nice, however, I wish I had booked something in the Historic District. Stunning area and walkable to all the important sites.

Very nice receptionist and valet members. I was disappointed because we selected the hotel and the pool hours were listed as 7am-11pm. Unfortunately when we went to use the pool the evening of our stay, we were told it closed at 9pm. We planned our day specifically to use the pool after our evening events and we're extremely disappointed after learning we would not get to use the pool. We planned for this hotel location specifically for the pool and Marriott name, but won't rely on website information in the future. Very disappointed.

Best hotel I’ve booked in a while. Netflix and other streaming available. Comfortable bed and all I needed.

Proximity to historic downtown was amazing.

Nice property. Friendly staff. Comfortable beds.

Amazing service! Super friendly and helpful!

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Great staff they provided great customer service from checking to checkout.

Very nice place walking distance for Johnny Mercer Theater.

Nice hotel

Dated facility

It was a very spacious room. Very Clean.

The hotel is very convenient for exploring the historic district of Savannah.

Very nice!!!

Love staying here! This was our second stay and will definitely go back!

It was perfect other than I kept getting eaten up by something. My partner was fine but my feet were bitten up every morning. Could’ve just been my room. The staff was really nice and friendly.

Dont like how only parking u have is valet

Poor experience

Hotel was clean and beautiful, staff was amazing, super friendly! Highly recommend!!

The stay was everything that a 5 star hotel should be. Because of the weather, I couldn't enjoy the pool area which I was really looking forward to as the cleaning crew were a no show even on the next day. Nevertheless, I am sure that the next time, my stay will be perfect.

Very convenient location. Very pleasant staff. Felt very welcomed.

Awesome stay

The only thing I didn't like was the lack of parking.

Love this property. I stay at this property on next visit.

Very clean, friendly staff. I chose to valet park, but they have off site parking options. It costs $12 per person if you want their breakfast. Other than the toilet not flushing properly (they sent up a plunger to help) it was nice. You are close enough to walk to the hop on hop off and Savanna History Museum.

It was exactly what I was hoping for.

Good place

The property was beautiful and very clean. The staff were very helpful and knowledgeable about the city.