Country Inn & Suites by Radisson, Savannah Airport, GA

Hallway and stairs were very dirty and smelled horrible. And the week I stayed there in the hallways or stairwells never got vacuumed at all. Stairway doors were in need of repair as well.

Clean enough for one night. Someone was playing loud music until late. Staff took long to come by to check us in

Was ok!

Dirty, elevator was on the verge of breaking, terrible breakfast.

Very nice...except for broken elevator. Staff was nice.

Hotel room smelled absolutely awful: very musty, moldy. There were black marks on the ceiling. I was not willing to stay there due to possible health concerns I might encounter. Also, the elevator and WiFi were not working. I would not recommend this hotel.

Breakfast was great. The staff were really friendly! The elevator was out due to a storm rolling through, but the pool was also out of commission. Which stinks as that was one of the amenities I was most looking forward to! They mentioned the elevator upon arrival and offered to let us cancel without fees just because of that, but didn’t say anything about the pool which was frustrating. I would have cancelled had I known the pool also was not working. There was also a HUGE roach in our room on morning two, which we trapped under our bathroom trashcan… housekeeping probably found it when they were cleaning our room that morning because we didn’t see him after that.

Everything was wonderful.

The elevator was not working. Not so friendly at check in.

Good Staff Breakfast Supposed to be a two room suite

Rooms were alright, but not fully cleaned and the TV was horrible quality. No pool or hot tub even though it said there would be online, WiFi not working, elevators not working, ice maker not working, doors to stairs broken, rooms not fully cleaned, TV was bad quality, etc.

Location No WiFi. Elevator broken.

The only downside was no internet and the elevators were out. They put us on the first floor, which was great but it did stink not having WIFI for my laptop. Other than that it was excellent

Superb

Exceptional

Good location, didn’t have to hear the traffic, 4 for room cleaning, not staffs fault, I guess the person who was in the room before us, had snuck a couple of dogs. If you have asthma or bronchietasis, the smell is overwhelming walking in and down the halls. The staff did a great job to make sure our room had no smells in it. I had called ahead. I did wear my N95 any time walking out of the room. Still strong, staff very kind and professional.

The room was clean and the bed comfy. A storm had taken out the elevators and wifi, not their fault, but a bummer with luggage and a sleeping child. The air conditioner was also very noisy.

Even though the elevators were still out from our stay on the way to FL 5 nights ago, the wifi was back and they were able to get us on the 1st floor.

The hotel is conveniently located near airport, about 5 minutes of driving. It's a good place for a short stay with reasonable amenities, clean rooms and comfortable beds. Bathroom was clean and modern. There was free parking outside the hotel. Breakfast was included and consists of cereal, waffles, bagels, pastries, and yogurt as well as drinks and juice. It was good enough for a not picky person like me. Overall, we had a pleasant stay here for less than a day.

The room was spacious and bed comfy. Facilities were good, and was easy to find. The breakfast could be improved!

The hotel staff was outstanding! Super friendly and very welcoming. The room was very clean and very spacious. Housekeeping was fantastic.

The lounge area was nice. I had to spend a lot of time there waiting for someone to help me check in. The staff wasn’t bad, when they were around. I couldn’t get help with any problems I had. The shower barely had any water pressure. The pillows had almost no cushion in them. The AC in the room barely worked.

The lounge area was nice. I had to spend a lot of time there waiting for someone to help me check in. The staff wasn’t bad, when they were around. I couldn’t get help with any problems I had. The shower barely had any water pressure. The pillows had almost no cushion in them. The AC in the room barely worked.

Clean and updated. Breakfast was good as well.

Clean and updated. Breakfast was good as well.

Superb

Very clean, friendly staff. Close to the interstate and everything we needed for our stay! Breakfast was good! Pool was closed for heating issues, but not a huge deal.

Very clean, friendly staff. Close to the interstate and everything we needed for our stay! Breakfast was good! Pool was closed for heating issues, but not a huge deal.

Superb

We had a really great stay at this hotel. The staff was friendly, helpful, and made us feel welcome from check-in to check-out. The breakfast was good — fresh, well stocked, and had several options. The hotel was clean, comfortable, and overall a great experience. We would definitely stay here again!

Lovely room- clean Breakfast good Nice walk in shower Everything was great- except the bottles of shampoo etc in the walls were not working or are much too hard to work- we could not figure it out. Glad I bring my own soap.

Lovely room- clean Breakfast good Nice walk in shower Everything was great- except the bottles of shampoo etc in the walls were not working or are much too hard to work- we could not figure it out. Glad I bring my own soap.

Kids tuning in hall after hours.

Good

Location. Rooms were clean .

Rooms were clean .

Close to airport. Reception staff very helpful Shuttle does not start until 7am, not much use if your check in time is 6.30am

Also being in room 107 the elevator was too noisy all night long . Other than that everything was great and I would stay again but not near the elevators.

The staff was very accommodating.

The room and the bathroom were spacious, clean and modern. Excellent value!!

There wasn’t anything to like Floors were dirty rooms were dirty very outdated. The elevator barely works. The pictures they have of the hotel are not accurate.

There was a dead roach in the shower. The only staff that were decent was housekeeping. You could hear the other guest most of the stay

Great All was good

Honestly I couldn’t see them but I believe it had bed bugs!! I switched for bed to bed, even changed rooms.

We stayed for 4 nights. The breakfast was typical but with amazing biscuits.The bed was very comfortable and the room was well equipped and our rests were quiet and mostly undisturbed. There were some cleanliness issues, baseboards and back of bathroom door was very dirty. There was a hole on the wall(the size of a silver dollar ) above the baseboard by shower door where water damage was occurring, numerous deep scuffs, scratches and filled holes on the walls throughout the hotel( waiting to be painted) the elevator creaked, rattled and stalled to open with each use, the only working ice machine was on the main floor and the pool was “closed” for maintenance. There were cookies put out on only one evening of our four. Overall a bad experience for this chain of hotels.

Our stay was great. Room and breakfast were excellent. location was nice for our travels around town.

Great experience. Will be visiting again.

Used to have 24 hour shuttle but changed the hours without posting on website. I would have stayed elsewhere.

Clean, good breakfast, close to airport and shopping area

everthing

Very very clean

If this is the least expensive hotel in the area I would not hesitate to book it again. It's quiet, mattress firm, and the biscuits at breakfast were remarkably lighter than others I have experienced. If it's not, you might want to consider one of the half dozen other hotels within a mile of it.

Size of the room. Location. Free cookies. Breakfast. Customer service could have been better.

Location Front desk attendant, although she did help with my booking mistakes, she was quite unkept

Pool and hot tub were not available due to heating issues. There was no mention either on website when booking nor when contacting hotel directly that pool and hot tub were unavailable. They were the main reason for choosing the stay at the hotel. Also, wifi was blocked by hotel so could not stream on TV even though both TV and remote had options to cast or use Google to stream. Channels did not coincide with guide on TV.

The shuttle was convenient, but the front desk staff wasn’t super helpful, when I checked JB they didn’t tell me about the breakfast, lack of pool. The hallways smelled like weed and my tv didn’t work properly.

Hotel property is not well renovated. The elevator creaked, popped and shook for every ride, reminiscent of a haunted house ride. Lots of dinged up moldings and finishing in the halls and room that looked dated and well used. Room smelled musty even with the AC running. We were only given one hand towel and one washcloth for two people. Breakfast was adequate but could use some healthier options.

Clean hotel with very helpful staff. The airport shuttle was helpful and they weee very prompt when called.

The hot tub and pool didn’t work

No one at front desk for 30 minutes. She had takin shuttle bus to airport to pick up guest. Not staffed properly. My last stay at this Motel!!

It advertised that there would be a pool and a whirlpool, that is the only reason why I booked a hotel for the night, we wanted to swim and soak. That didn't happen, and the attitude from manager was horrible.

The breakfast was fresh and very tasty. The free shuttle to and from the airport is a benefit as well.

Clean close to airport

Very clean rooms hotel property very clean elevator is bad but everything else is good and clean

Unfortunately, I felt profiled by one of the front desk staff. He looked to be possibly Indian/South Asian

Staff was friendly and helpful, room was clean and spacious.

My room was on the first floor. It was extremely noisy throughout the night.

I really enjoyed the breakfast, and the beds were very comfortable. Check-in and check-out were quick and easy, and the staff was friendly and helpful. At night, There was a lot of noise, and people were running through the hallways. It seemed like the staff wasn’t aware of what was going on.

Clean

Location to the airport. Softness of the sheets and blankets. Scary sounding elevator. Pool was closed.

The location and the shuttle service to the airport. Staff was very accommodating and friendly. Room was good, the bed and linens were clean. I had one wash cloth for two people. I would suggest to the cleaning staff to pay extra attention to the door frame of the bathroom and make sure they are wiped down. Walk in shower door in room 127 kept opening while in the shower.

ok

Hotel cost was excellent. Only $40 more than the previous RUIN (of a Hotel) we had to cancel. The first thing we noticed was it smelled clean and new compared to the smokey RUIN we cancelled. The room was very spacious, very nice walk in shower, extremely clean and spotless almost. The beds and pillows were very comfortable. Large screen TV, plenty of drawer space. Nice carpet under beds with wood linoleum flooring for walking area. We had a problem with the coffee maker which was promply remedied. The AC was perfect. A little road noise outside our window but normal noise for a hotel. Our room was right next to the elevator, but the only time you could here it in use, was if you were in the bathroom. Some hallway noise from a couple that decided to have a loud conversation next to the elevator outside our door. Other than that I could here no noise through the walls from other occupants. I must say this place was a King's Palace next to the previous hotel we had to cancel because of reasons I want share here. Loved the Country Inn & Suites by Radisson and will be staying here again the next time we travel to Savannah. Highly Recommend!!!! A++++++++++ Nothing, our stay was great! The hotel staff and manager were very hospitable. Quick checkin. The hotel's maintenance technician was extremely prompt and helpful and resolved our issue in only a few minutes.

The dresser had some type of slimy liquid on it when we walked in, hair in the shower and toilet. The tv did not work

Located close to the airport. Staff was friendly and answered any questions. The bed was quite comfortable. Nothing

We didn't make down in time for breakfast Ice machine was broken on the 3rd floor

The only problem I had was with the shuttle. I came in on a late flight and left early. The shuttle service stop running before the last flight come in and it doesn’t start until 7:00 am and I had a 6:00 am flight. They should make this know, because I chose this hotel because they have shuttle service which was not available to me.

No had none of thier famous cookies :( for afternoon treats and the last day we were locked out of our rooms/hotel before Checkout (key machine issue)

Not enough USB ports for charging.

Nice rooms that were close to the airport. Everything went well but there was no breakfast available at 5 am when we had to leave to catch our flight. Breakfast options for people who had to leave early

The breakfast attendant was efficient.

Breakfast was good, price was average Bathroom was not clean, the shower had hair in the drain. We talked to front and they sent housekeeping right away to handle

Convenient for travelers using the airport. Clean room with attentive staff. Typical breakfast buffet.

Location was great.

The location was good

Great breakfast

Convenient location for an overnight stay close to I95. Easy parking and close to the outlet store and many restaurants.

Very clean and great staff Parking lot was full I had to park on the side

Clean Shower door was nice No luggage racks or any small table of sorts to place items on while getting ready by the full length mirror. Also, the elevator was very rickety.

Room was clean but a little worn. Staff was awesome. Biggest complaint was that there people screaming in the hallway for about an hour around 11 at night

Breakfast was ok. Coming from Europe and used to stay in hotels in this same price range that serve breakfast in rooms way more elegant and using ceramic plates and proper silverware, this experience was a complete dissapointment. Common areas were dirty. Hotel general upkeep is quite poor. Thank God our room was clean. I chose this place since it had the best ratings amongst what was available within this price range. I don’t want to even think what might be the experience in other places. This stay felt more like a Motel 8 back in the early 2000’s than staying at a worldwide recognized hotel chain.

The bugs. Our room had bugs that bit me and my son. I spoke to the property's manager who told me to ask Booking.com for a refund. Booking.com's app is not at all helpful to resolve this issue.

Free convenient airport shuttle. Great breakfast. Front desk availability. Clean comfortable room. Elevator is scary.

Front desk staff was never there. Cleaning staff were awesome as were the breakfast staff

Shuttle pick up was quite delayed but eventually got there about an hour later.

The room was nice and it was clean. The elevator made a scary noise, but other than that it was a nice pace to stay. The breakfast was simple but good. The staff were all friendly. Overall a great experience.

conveniently located to interstate. property was well maintained and well lit with regards to safety. would stay here again

It was nice overall. No complaints.

Yes

I didn’t eat breakfast. The heat did keep us warm.

Clean, nice staff, good location

The first floor was very noisy doors was slammed

The overall place was great. The airplanes taking off is a bit unnerving but could not help that. The front desk check-in was great. The room was wonderful and the AC works excellent The elevator was a bit sketchy. The doors opening and closing would stick. And going past the 2nd floor, there's a very loud scratching sound. The ride would rattle as well

Tv was limited per usual Shower floor was clean but didn’t look it Room was 4.5 out of 5

Everything was amazing and grand excellent 👏 👌 🙌 😀

Nice hotel close to airport

Everything was in the area the tanger mall, lots of restaurants, and my tour downtown Savannah. Loud talking from others early morning doors slamming . But to be expected

Our stay was absolutely wonderful! Clean room: The room was sparkling clean and incredibly comfortable. Staff: The staff members were all friendly, helpful, and made us feel right at home. Breakfast: The breakfast menu was fresh and delicious every morning. We can't wait to come back!

Room was clean but torn carpet and old. Hallways were dirty and old

gym was small. stayed because of airport shuttle that I thought would take me at least 5miles around the airport instead i had to walk to get something to eat. pool was closed. willnot stay here again

Place was clean the location was great too

Hairs in the shower

The furniture and fixtures were cheap, but that's consistent with a great many of the newer brand hotels. We were near the elevator and could clearly hear every word spoken in the hallway.

Solid place all around, except the walls are thin and you can hear others..

Plenty of parking, staff were nice and friendly. We had an accessible room for the night. Accessible rooms usually come with raised toilets, Shower wands that you can raise and lower, anti-slip showers and floors....unfortunately, this room, although accessible didn't have those features to make it more convenient for those who are physically disabled. Maybe it is something management can consider for their guests with disabilities.

Very clean, beds were comfortable pool was closed, receptionist told us the airport shuttle didn't run before 7am. When we were leaving at 5:15 am there was a shuttle with a driver waiting for people to come down at 5:15am.

They cancelled my reservations without any notification before hand. We also chose not to pay online but at the property

Great overnight stay!

Clean, close to airport. Shuttle and breakfast were good.

cleanliness of room and hotel not top notch. a bit run down for a Radisson property.

Spacious clean rooms with plenty of parking

Pool was closed although your advertising did not report this

The breakfast was good. Good selection

Popular place as 95% of parking spaces were taken. Would certainly stay here again.

Room was great, but the big difference was Damon and how he helped us out getting our luggage. After a long day and night of traveling he did all he could to make the situation tolerable.

Room was great, but the big difference was Damon and how he helped us out getting our luggage. After a long day and night of traveling he did all he could to make the situation tolerable.

Good for basic hotel. Clean room and helpful staff. Plenty of hooks and rails in bathroom for towels etc but not much provided as toiletries.

Good for basic hotel. Clean room and helpful staff. Plenty of hooks and rails in bathroom for towels etc but not much provided as toiletries.

Clean room and staff.

Clean room and staff.

No

No

It was okay

It was okay

For money it was fine. Lot of dining options right there

For money it was fine. Lot of dining options right there

It was ok

It was ok

Clean room, helpful welcoming staff

Clean room, helpful welcoming staff

Room was ok a little bit expensive for wha they offered, breakfast not really good average.

Room was ok a little bit expensive for wha they offered, breakfast not really good average.

Only drawback was noise from inconsiderate neighbors in the next room over (not the fault of the hotel, of course) and planes taking off early in the morning (again, not the hotel’s fault). Location was excellent, an easyfive minute drive from the airport.

Only drawback was noise from inconsiderate neighbors in the next room over (not the fault of the hotel, of course) and planes taking off early in the morning (again, not the hotel’s fault). Location was excellent, an easyfive minute drive from the airport.

It was exactly what we needed and received. Clean and efficient check in and check out. Would stay again. Less expensive than a few similar quality hotels in area.

It was exactly what we needed and received. Clean and efficient check in and check out. Would stay again. Less expensive than a few similar quality hotels in area.

Room was satisfactory. Hot tub was a nice bonus after a long driving day

Room was satisfactory. Hot tub was a nice bonus after a long driving day

The room was very clean and the staff very friendly. We enjoyed our day.

The room was very clean and the staff very friendly. We enjoyed our day.

False commitment for airport shuttle.

False commitment for airport shuttle.

Nice room; friendly staff.

Nice room; friendly staff.

Was told the shuttle did not run until 8am- had to book an Uber to the airport. My flight left at 8am. Front desk did not answer and leave no voice mail

Was told the shuttle did not run until 8am- had to book an Uber to the airport. My flight left at 8am. Front desk did not answer and leave no voice mail

Comfy bed, quiet room, clean. Only thing is that the walk-in shower could have another grab bar on the back wall. Great breakfast.

Comfy bed, quiet room, clean. Only thing is that the walk-in shower could have another grab bar on the back wall. Great breakfast.

Clean room - courteous staff

Clean room - courteous staff

Nice clean room, good breakfast Buffet .

Nice clean room, good breakfast Buffet .

Comfortable bed

Comfortable bed

It was very noisy making to have bad sleep

It was very noisy making to have bad sleep

The staff were very nice, the room was clean and way better than I expected.

The staff were very nice, the room was clean and way better than I expected.

The room was fine. I was staying only to get to sleep early and for the shuttle to the airport for my early flight. Twice I confirmed the 4 am wakeup and 4:15 airport shuttle. The room was next to the gym and it sounded like construction going on late into the night so no sleeping, no wakeup call and at 4:15 am I was told the shuttle was not available for airport transportation. I only live 40 minutes away and the reasons for my stay were all a no go. Very disappointing

The room was fine. I was staying only to get to sleep early and for the shuttle to the airport for my early flight. Twice I confirmed the 4 am wakeup and 4:15 airport shuttle. The room was next to the gym and it sounded like construction going on late into the night so no sleeping, no wakeup call and at 4:15 am I was told the shuttle was not available for airport transportation. I only live 40 minutes away and the reasons for my stay were all a no go. Very disappointing

NOTHING SPECIAL NOTHING BAD HEATING DID NOT KEEP ME AS WARM AS I WANTED????

NOTHING SPECIAL NOTHING BAD HEATING DID NOT KEEP ME AS WARM AS I WANTED????

the room was great the staff was wonderful.. The pool was not heated and the hot tub was being filled with cold water.. I booked this hotel because they had a hot tub and pool inside. So I was very disappointed that it was not working as advertised.

the room was great the staff was wonderful.. The pool was not heated and the hot tub was being filled with cold water.. I booked this hotel because they had a hot tub and pool inside. So I was very disappointed that it was not working as advertised.

Clean, well maintained, quiet, I would definitely stay here again

Clean, well maintained, quiet, I would definitely stay here again

Front desk was only person on property at 8:30 at night. Had no towels in my room and she had no one to bring them to me as she was checking in customers. No water pressure in shower and hit wasn’t all that hot. Not gonna recommend this location nor will I stay there again

Front desk was only person on property at 8:30 at night. Had no towels in my room and she had no one to bring them to me as she was checking in customers. No water pressure in shower and hit wasn’t all that hot. Not gonna recommend this location nor will I stay there again

Clean, Friendly Staff

Clean, Friendly Staff

Ok old run down

Ok old run down

I love that there was airport shuttle service… one of the reasons I stayed here!!

I love that there was airport shuttle service… one of the reasons I stayed here!!

The sound from next room come through very clearly.

The sound from next room come through very clearly.

All around great

All around great

The workers at the counter. They were very polite and friendly and very professional. Willing to do whats necessary for the customers. Everyone was friendly while doing their jobs.

The workers at the counter. They were very polite and friendly and very professional. Willing to do whats necessary for the customers. Everyone was friendly while doing their jobs.

Nice, clean, good area for shopping, dining

Nice, clean, good area for shopping, dining

The beds were done but the room was not cleaned at all. It had food and crumbs all over. When we asked reception they changed room to a different one. However, even that was not clean. It was late at night so we didn’t have time to change hotels (with sleepy kids). So we spent the night there but I wouldn’t recommend. We reached out via Expedia for refund but the hotel wouldn’t even get back to them.

The beds were done but the room was not cleaned at all. It had food and crumbs all over. When we asked reception they changed room to a different one. However, even that was not clean. It was late at night so we didn’t have time to change hotels (with sleepy kids). So we spent the night there but I wouldn’t recommend. We reached out via Expedia for refund but the hotel wouldn’t even get back to them.

First time stay

First time stay

Rooms were clean and hotel staff was friendly

Rooms were clean and hotel staff was friendly

Staff

Staff

Nice place to stay while booking really quick

Nice place to stay while booking really quick

Grandchildren visiting from NY. The pool and hot tub were freezing. And filthy. Kids terrified at 2am when 4 huge cockroaches crawled across the for

Grandchildren visiting from NY. The pool and hot tub were freezing. And filthy. Kids terrified at 2am when 4 huge cockroaches crawled across the for

Room was clean, staff was very nice, breakfast was fine, but no heat in room. Temp never got above 67 despite adjusting thermostat.

Room was clean, staff was very nice, breakfast was fine, but no heat in room. Temp never got above 67 despite adjusting thermostat.

Easy and quick

Easy and quick

Lovely suite and staff

Lovely suite and staff

Good service clean rooms and easy access ability

Good service clean rooms and easy access ability

Very clean and friendly staff

Very clean and friendly staff

Everything was great !!

Everything was great !!

Pretty noisy. Could hear person in next room snoring. Talk and doors closing in hallway very loud. Probably not a lot you can do about volume but it’s a no repeat visit for me.

Pretty noisy. Could hear person in next room snoring. Talk and doors closing in hallway very loud. Probably not a lot you can do about volume but it’s a no repeat visit for me.

Hotel very close to the airport . Property offers airport shuttle but was not needed during my stay . It is nearby a variety of dining places , and is a few blocks from the Tanger Shopping Outlet . The free breakfast was your basic hotel continental options . Only issue I found with the room was hairs in the shower.

Hotel very close to the airport . Property offers airport shuttle but was not needed during my stay . It is nearby a variety of dining places , and is a few blocks from the Tanger Shopping Outlet . The free breakfast was your basic hotel continental options . Only issue I found with the room was hairs in the shower.

Clean, quiet, great breakfast

Clean, quiet, great breakfast

Great value

Great value

Courteous staff at check in

Courteous staff at check in

Staff was courteous and accommodating

Staff was courteous and accommodating

Clean, comfortable with outstanding staff who went over and above to make our brief stay perfect!

Clean, comfortable with outstanding staff who went over and above to make our brief stay perfect!

Local shuttle service is non existent. The pool area can use more seating

Local shuttle service is non existent. The pool area can use more seating

Staff seems to improve with each stay. Amenities seem to be reduced slightly

Staff seems to improve with each stay. Amenities seem to be reduced slightly

Awesome everything there

Awesome everything there

Room was clean and staff was courteous. Knocked a star off bc of the pool. We primarily booked for the indoor pool and while my kids absolutely enjoyed it, the area itself looks a little run down, the jacuzzi water looked filthy, though I THINK it's bc the floor is a darker color (I HOPE), and the pool water was COLD.

Room was spacious. Shower, clean, soft beds. The stay was good.

Amazing !!!!

The shower was very cold .. we let the water

Experience at the front desk was exceptional.

a hoodie on when you greet the desk. Checking out was a mess as well. I waited for about 5 minutes before someone came to the desk. The only way I got someone then was because I asked the lady in the dining area if she would get them. I was not the only person; there were 2 other people as well, one left. I was not pleased with our stay. If you check, you will see we check out early. The room was very cold. We bought a blanket for warmth. The covers are very thin, but the pillows are not comfortable at all. The staff needs training, were very lacking in handling the customers. The breakfast was not a buffet as was stated. I am a TA and will not be recommending any customers if the problems are not corrected.

Staff was exceptional, rooms were very comfy and clean. Awesome stay

Clean and well designed room, very friendly staff - overall nice stay.

The place was clean and the staff were very friendly and polite.

Desk clerk totally disappeared right after I checked in, I got stuck telling customers she left in a van and should be back soon. I saw zero staff at breakfast.

Room was switched 3 times and all of the rooms and bathrooms were disgusting. Toilets weren't cleaned at all.. televisions wasnt working property either

Clean, convenient. No problems.

Excellent staff.

The staff was very helpful and caring.

The hotel was clean and the clerk was very friendly! Clerk did a great job welcoming us. He had to get into some guest about noise level on our floor (3rd floor) in which I wish he had asked them to leave because they got worse. They were in the hall way being loud until around 4 in the morning. Talking loud playing around room doors on purpose not being respectful so we couldn’t sleep. The lock on my door was broken so I could lock door at top. But room was very nice.

Shuttle driver was excellent

We had excellent service from the gal at the desk. I wish I had her name. She answered our call for a shuttle, picked us up at the airport, checked us in and was back at it in the morning when we checked out and needed a shuttle back to the airport. She was super friendly and gave us all the information we needed.

We’re given keys to a room where beds were not made

Amazing

Always a pleasurable comfortable stay. I stay here almost weekly for business. Comfortable bed and all the perks available.

Perfect for an overnight travel stop

The a/c didn’t work

Clean property, was given a handicapped bathroom as requested.

Spacious rooms.

Staff was friendly, hotel is convenient from airport as well as shopping, food and interstate 95

Clean rooms, friendly helpful staff.

Clean room

Everyone was nice, and the stay was okay. German roaches and other mini black roaches kept appearing.

Clean, friendly staff that’s very helpful. Would stay here again.

Reasonably good hotel

The Jacuzzi was out of service and was in an unsatisfactory brown color. The pool appeared to be in questionable condition. The room was unclean, with hair scattered across the bathroom and crumbs on the chair and table, indicating a lack of proper sanitation. Overall, the experience was highly disappointing. Additionally, the breakfast offered was unpleasant.

When we arrived. I asked them to provide me with my AAA discount because it was not showing on my reservation. They were not knowledgeable of how to handle. We arrived about 6:30 pm. They sent us to our room and the room was dirty. Wasn’t cleaned from previous guests. They sent us to a second room when we attempted to open the door it was latched from the inside that had guests inside. We got a 3rd room and it was not prepared for guests. 1 set of towels hit and muggy. The entire stay we had to sleep in an unclean room and when we bought it to their attention they could not give us any answers or solutions. This was absolutely a very bad stay. I was very disappointed as this was our honeymoon stay and not up to expectations.

Staff really did not know what was going on. Tried to get shuttle to airport-waited 45 minutes after being told they were on their way. Ended up taking an uber. Room was only cleaned once in the 5 days I was there. Toenail clippings in a drawer, hair wad in a corner. No alarm clock/clock. Hot tub a bit dangerous. Only 1 step to get in and it was along way down. Just not a good place.

Elevator was running funny..the door closing and opening sounded like it a little off track but should pass inspection.The toilet flushed loud and kinda fast, which is a lil annoying but operable and clean 😁

Clean room

Needs more renovations.

Room and public areas were clean, the staff was friendly, and there was a good selection at the included breakfast. We were interested in checking out the hot tub, but after peeking through the window to the pool area, we changed our mind as the water in the hot tub looked brown. Not a dealbreaker for us, and I’d stay again if in the area.

Had a great weekend stay.

Staff was friendly and welcoming. Breakfast was good.

Needed a hotel close to the airport. Very convenient and only about a mile away.

My company use this location everytime we need to send technicians or myself to Savannah. The staff is amazing the rooms are clean and the breakfast selections are great. Our over all stay is always great.

The issue I had was that a lizard was crawling on my baby while he was asleep and I had to kill it & sleep in fear if any others were going to come into the room. I notified the front desk and they said they would get someone out. But I was checking out. That’s the only thing that made the experience bad for me.

The convenience.

The staff are great.

Friendly and fast service

Friendly staff clean rooms very covient and near to airport shopping and dinning

Great stay!

Professional and Caring TEAM members. Always enjoy my stay here

After

A free shuttle to the airport is available 6AM to 11:30 PM. But desk offered to take me at 3:30AM for a 5AM flight Country Inn is great choice near Savannah Airport

Room very clean AC works extremely well staff was very accommodating abd friendly as always! Quiet and peaceful.

Was very clean and modern. Would definitely come back again.

Staff at this hotel were excellent. The room was beautiful, the bed was comfortable and spacious. The only two issues I had were I was right by the lobby and the overnight staff played their music too loud and it woke me up. I went to the lobby to explain that I could hear it and they turned it down. Other issue, the trash was still in the containers. It hadnt been emptied. But I highly recommend this hotel. The breakfast was delicious also!

My only "complaint" is they mis represent on several signs what the incidentals are for and how they are used. Overall tho, it was a great experience and much easier to get to an early flight at the airport

Very friendly staff

I enjoyed everything from the desk clerk to the housekeeping staff

None

Staff went up and beyond with their service.

Always enjoy staying here. Comfortable Rooms and Great Customer Service

Check in (at midnight) was very slow. Staff member was polite and friendly but it took a long time! In addition, there was a lot of hair on the bathroom floor and no shampoo. Other than that, the bed was comfortable and the 8 hour stay was fine!

The staff at this hotel, most especially Samantha, was absolutely wonderful.

Nice

Clean and nice

Hot tub and pool were shut down due to health code issues. Not reported when booking room so we were very dosappointed after a long drive to not have those available.

Trudy the receptionist was fantastic. Helped in every way possible. On our to N. Carolina and back to Florida we stayed here both times. Great breakfast and cookies in the lobby. It doesn’t get any better. Thanks to Trudy and the staff for a great experience in staying in a first class hotel

Staff were very nice and helpful.

I stay here for business from time to time. Always a clean room, comfortable bed, and attentive staff.

Loved it, wish it had been a little more economical but par for the course. Great staff, airport shuttle starts at 6am but because my flight as for 6am they had a driver waiting for me in the lobby at 4:30am.💪

The pool was out of service and I took my kids on vacation

Rooms were newly renovated and very clean. Elevator was not clean and smelled. Halls and other areas need to be cleaned and renovated as well. Overall nice place for a one night stop.

The bed was comfy and clean- the room was nice overall. The hotel itself needed some work. The pool and hot tub look very outdated and uninviting.

It is very close to the airport with hotel shuttle service. Everything is good ob the property

Amazing stay

Staff was very nice and friendly

Convient to everything shopping and food places

Nice area and overall customer service. Our stay was brief, however, all was well and we would stay here again.

NA

The hotel room & lobby / common area were all nice and clean ! I loved the room it was spacious , nice shower / bathroom ! Very modern the only thing that wasn’t so good was the WiFi / internet connection and as a result of that the quality experience of the tv . Many features weren’t accessible on the smart tv and some channels would glitch really bad . When we brought this to the front desk attendant attention she basically shrugged her shoulders and said “ sometimes it work sometimes it doesn’t “ ?? If I've paid 3 - 4 hundred dollars for a weekend stay i expect the tv to work fine .. but it wasn’t an issue to them and nothing was done . Other than that hiccup everything else was top tier ! One of the best showers I’ve had in a hotel , the breakfast was very yummy & offered a good variety than most hotels , pool was nice & the cleanliness was above average !

The stay was nice. It was comfortable, good breakfasts, clean rooms

The shuttle picked me up after hours because my flight was delayed. Damien, the night front desk person was very kind and attentive. It was quiet and a good, comfortable place to sleep. I was disappointed that the pool was shut down by the health department.

Very Clean loaction

Great hotel! Wonderful staff! The pool was closed which was unfortunate, but everything else was great.

Staff was courteous, rooms are newly updated and have everything needed.

Elevator was not working. It didn’t matter. They considered that ahead of time and made sure I had a room on the first floor that met the specifications of my reservation. So thoughtful! That’s good hospitality.

Hotel room was clean and mattress was very comfortable. Great location close to Savannah River street.

We arrived at Country Inn & Suites after a full day of driving, tired and eager to check in so we could rest. Upon arrival, we were told there was a "little problem" -- their elevator had gone out that day, and our room was on the third floor. Things happen that are out of their control, and we are reasonable people, but we were put off by the way the situation was handled. They were full, so it wasn't possible to move us to the first floor. But they also wouldn't do anything to offset the inconvenience (no discounts, credits, etc). The front desk staff were kind and they told us they were just relaying the stance of hotel management. So rather than schlep luggage for three people up two flights of stairs, we opted to cancel through Hotels.com and get a refund. We're grateful for the agent chat option on the Hotels.com app that helped us resolve our issue and get our refund. This may be a fine hotel and I hope others have good experiences with it, but this experience takes Country Inn & Suites off the table for us going forward.

Looong drive checked in near midnight and alll was well!

The elevator didn’t work. It was very noisy with people yelling until almost midnight.

Hotel was nice, but elevator was broken and the only room available was on the 2nd floor. They didnt offer any compensation, other than offer a free cancelation. We opted not to change hotels as we were tired. But we were tired people who had to haul our luggage up the stairs.

The staff were friendly and efficient. The rooms were nice and spacious. The only complaint is how thin the walls are , you can hear everything. Otherwise a good stay for a wknd.

Awesome hotel very clean and roomy.

Not the hotel’s fault, but was called to let us know that they’re elevator did not work and that we had to find a place in the middle of the night

Clean and front staff nice

Not enough food for breakfast

I didn't like that we were told when we checked in the elevator was not working. The pillows in our suite was too soft no support at all.

The elevators were not working and the Air Conditioning was very noisy.

Our room was great , clean and very comfortable bed . Was disappointed in the pool and hot tub area. Very gross, out dated dirty

Front desk was friendly and helpful. They went out of their way to make us feel welcome. This hotel was convenient to the airport. We were at the rental car return in 5 minutes.

The hotel could use some improvements with their amenities. The elevator did not work, available parking spaces were limited and the room and bathroom door in our room were not easy to close due to some sort of alignment issue or bathroom countertops being too large.

This place has always been great

A customer service rep wasn't accommodating

Stayed there because it is near airport. They offered shuttle service. Staff very helpful, clean and comfortable

We arrived around 1 am , immensely exhausted and greatly relieved to be greeted and helped by the gentleman on duty night of June 16th. And then helped again morning of June 17. Elevator was broken both days but at 80 years old we appreciated the help the staff gave us. Highly recommend.

It was exactly how it was represented. They were very accommodating, there was fresh cookies for all to enjoy and a free breakfast. That was amazing. Highly recommend.

The elevator didn't work. The air-conditioning was loud, there was a large puddle of water in the floor (that soaked up a large bath towel), the bathroom floor was dirty, they charged my credit card 2 charges of $100.00 that I had to call & ask the card company to dispute, I asked for a receipt and they said they couldn't give me one.

Cleanness: the shower had black mold and it was dirty. The night stand had something sticky. I’m he whole room smelled very weird. The jacuzzi water was dirty looked like brownish. The breakfast was ok but luck in variety. If you stay here to go to Savannah you should know you are pretty far about 30 minutes. In the past two month I have stayed at about 7 hotels (big and small) I’d never ever been treated so poorly!!!!

Elevator was out for the majority of our stay. Giant cockroach in the bathroom.

The elevator broke down and that was an issue because we stayed on the third floor and my husband couldn’t climb the stairs due a leg injury. The elevator was fixed but the doors stuck later and we were trapped in it for a short while. The staff was not as helpful as they should have been. The pool and Jacuzzi not well taken care of, it looked different and new online. Overall, I probably wouldn’t stay here again.

Staff was friendly and kind. This place is updated and so clean!

Nice property. Comfy large rooms. Friendly staff. Only issue was that the single elevator was slow at best and malfunctioning at worst during the stay. I'm sure they will figure that out though.

It was a good stay

This place is great, I will always come here

The check in lady was very nice and there were trolleys available for the luggage. Check in was pleasant.

Wonderful staff was very kind and thoughtful. We had an early flight and they were so sweet to be sure we had coffee, asked if we needed a ride anywhere, etc. Highly recommend, and if we come this way again I will book this hotel every time.

Clean, Great Location near the Airport

Good hotel near the airport stayed in a kingbsuite 3 tvs no channels nice bathroom comfy bed clean elevator not working so stayed in 2nd floor

This place is great

This place is great

Front staff excellent. Our room just needed vacuuming and desk areas needed cleaning.

The elevator was broken, that was really hard since we were on the 3rd floor. And we didn't want to use the pool/spa because it looked gross and smelled. Needs a lot of work. Probably wont stay there again.