Quality Inn Sarasota North Near Lido Key Beach

Nobody at the front desk made dealing with the major issue of being charged for 2 nights instead of 1 very problematic. Other than that the room was nice.

Free breakfast was excellent!

The Sunnyside Cafe is a few steps away and DELICIOUS for breakfast, lunch, or dinner!

It was clean and close to the beaches and downtown

Had to pay a $100 security deposit which I was told originally I would get back within a couple hours of checkout, now told 3-5 days. Unacceptable

Just terrible.

The place is near everything i like it so much!!!

The place could use some help, that’s all.

The Washer and dryer were inoperable the cleaning staff failed to fill conditioner and replenish the coffee. Did not leave wash cloths on one cleaning.

n/a

The room furniture is worn out , and found a roach on the bed good thing it was only 1 roach during our stay , also the breakfast is very simple just cereal , bread , and waffles no protein at all, breakfast was very disappointing for the price not worth it

Mi experiencia no fue tan placentera como me lo esperaba, hice check in si problema pero me hubiese gustado haber hablado con un persona en la recepción y no a través de un monitor, la habitación está muy vieja y huele a humedad por la noche la cama tenía un ruido horrible! El ambiente estaba tranquilo pero me gustaría que mejoraran los servicios y compraran cosas nuevas para las habitaciones

You have been warned

The room smell like mold. The bathroom sink faucet has mold. The bed make noise everytime you moved. If you rent for the weekend they do not clean the room or pick up the garbage.

All our clothes felt that way when we checked out. The fridge needed defrosting. The breakfast was very cheap and basic. The pool was the only plus point in our stay here.

Propiedad que no tiene recepción directa toda la atención es por cámara , sobre venden la capacidad y no respetan las reservaciones

The breakfast was no good. The employee that was helping with the breakfast was rude. Walk into the bathroom with gloves and walked out with the same gloves on disgusting

Very quiet and peaceful. Staff was wonderful and the beds were very comfortable.

The gentleman at the front desk was sooooo friendly and helpful and nice. I absolutely adored him. The room was basic, but clean and I was staying less than 12hrs as it was close to the airport and I was staying for the location.

The odor was musty in the room

Noisy, weed smoking neighbors all week playing loud music. Didnt even feel comfortable enough to relax in our own room. Hard to get ahold of front desk about issues No interaction with front desk upon arrival or checkout Shower drain kept backing up into the tub

The property needs a serious make over.

We thank you

After I checked out were amazing. Very kind. However my rating was based off the fact that I had to talk to a screen to check out. The sink light had a short and wouldn’t readily turn on. The bathtub plug was broken. It’s a very old hotel some I understand some things. The beds were very creaky and the a/c didn’t work well.

Some guest with pets did not pick up their after their dogs

Some guest did not pick up their dog waste

N/A N/A

I really don’t think I’m coming back to this hotel, I really didn't like it. The breakfast is not good, the rooms are not the same as the photos showed.

Good for the cheap price.

Ok! Stinky

The smells and ghetto

I will give props that they are doing some renovations. The room has new floors, bathtub, tiles. The bedding and linens were new.... but they kept the old furniture and lighting that needed a lot of love and TLC. I did sleep very well. They did have a basic breakfast. Waffles, toast & cereal. The corridors reeked of pot, that was not pleasant. And the hand trails of the stairs were as grimy as the front door. I don't see myself returning to this property in the future.

The room was okay. The staff were very friendly and helpful. The only complaint I have is that I had to go buy raid to defend myself from the roaches. I had to spray every day to keep them away. The bed was comfortable and room was neat, but them roaches kept appearing every day and night.

Cleanroom

I like 👍

N/A

No elevator had to pick up cooler and all bags and walk up stairs, AC was blowing like fan, was very hot at night. Breakfast was just waffles. Plain slices of loaf bread, muffin, coffee and juice. No hot Breakfast

the entry to the front desk was atrocious. Filthy dirty doors. wouldn't touch them. Staff napping in a chair near restroom. Had problem with entering and offered no help. Went outside, no staff at desk, to find someone to help. Filthiest entry I've ever seen. Needs painting also.

Check in was through video, disconcerting but ok. Room was clean, beds comfortable but had 2 chairs I would throw out as they were worn out. AC worked well. I would stay there again.

Everything was fine

parking was a little bit crowded but available. everything in the room was perfect. As a unique suggestion, breakfast during weekends should extend hours a little bit until 10 am...9 am on a sunday could be too early.

Nothing Bad location. No restaurants nearby. Constant noise from guests who just stay in their rooms with doors open, or, outside their doors, all day and night. Smell of guests smoking pot. Breakfast attendant who only greeted Spanish speaking guests.

I did not like the process for signing in on a kiosk instead of having a real person there

Poorly maintained rooms with mould. Broken bathroom door and lock, rusted microwave

No front desk staff onsite for check in. Kiosk only.

It wasn’t that clean and the halls were not well painted

Was very nice

The swimming pool was very nice with new sunbeds. Location is good for Sarasota k The front of house screen door into the building is/was disgusting which set the seen for the motel. No clean thoughts.

This hotel was in a great location to be able to access lots of great things to do and restaurants. The staff serving breakfast and cleaners were very nice. The curtain rod in our room was broken and the furniture was run down. The outlets also need updating, and the microwave didn't work. The washers and dryers were out of order and didn't look like they had been working for some time. Could use a new air conditioner or maintenance. It was very noisy. The breakfast could use some sort of protein source. The pictures of the room were misleading.

Quality of room Better communication from staff regarding breakfast times

Doors weren't secure floor was greasy video check-in worked well, creepy but

Check in was on a screen with someone from out of the country. 1st experience with that and it just doesn't feel comfortable scanning your ID and credit card into a kiosk. The place was not kept up real well. Only thing I liked about it, was it was close to all we wanted to do there and we didn't have to be in the room except to rest.

Nasty room that smelled like stale cigarettes, Curtains were tire and dirty, door was rusted, outlets didn’t work, plugs fell out. I got sick from the smell so we had to check out and find another place for the second night. Very disappointed and would not recommend.

Check in is a kiosk. There isn’t anyone present in the lobby. Your key cards are provided by the machine. The staff that cleans and puts out the breakfast items are great! Breakfast is mediocre. The pool was dirty and not taken care of very well. The one thing I can say good is the beds were very comfortable .I was, overall disappointed in this hotel. I would not stay there again.

Overall terrible

Great location, room was clean, staff on computer were friendly and helpful, a/c was a bit loud with a large thermostat range. But I would definitely stay here again.

I would recommend to other people nice and clean

None

good location. room was clean. no staff at front deck. You spoke to a person in a kiosk screen. Breakfast was minimal.

Shower didn’t have water pressure.

The shower curtain was torn. The upholstery on the chairs was in poor condition. I couldn’t connect to the wi fi. It is a low price hotel but it should be in better shape.

Breakfast was fine. The room was clean.

Clean room close to alot of places

Property is very dated and check in and out is done on a kiosk.

Need to work on electric outlets

Terrible set up. I walked into my room and the smell of mold was overpowering. There was not staff to ask for a change of room. The only staff was a virtual person from some other country. When i went to the lobby to see if they had bottled water. The virtual person said” no but we have a water fountain”

The staff is are friendly and helpful. A shot out goes to Jay at the the front desk. Delightful young man.

Sometimes

Not happy with no real person on site at check in. Also no person available to replenish breakfast food. Very few breakfast items available.

The cable service didn’t work in the room, nobody staffing the front desk, it’s all done through an automated kiosk. The breakfast runs out of stuff regularly, and property upkeep, and maintenance is overdue.

Nice place.. I would stay there again

This hotel was in major need of repair. There is nobody at the desk when you check in, only a virtual agent so you can kiss any customer service goodbye. Furniture was cracking, holes and (blood)? On curtains, bathroom door falling apart, rust everywhere. The room was clean but very damp and had a horrible smell. I would not stay here again.

Yes

Staff? What staff? It was virtual, some guy on a screen in the lobby. I don't even think he was on the property. If it wasn't so late, I would never have stayed in such a rundown dump.

It’s a dump over priced. Needs updated.

Someone to staff the desk at checkout instead of a kiosk!

floors in room were very dirty. no amenities in the kitchen. No instructions on microwave or cooktop. Noise level outside, fight and music too loud at 3 am. had to call front desk. Also strange talking to clerk on a screen.

No bed bugs

Clean room. Efficient staff.

Overall the hotel was fine for the one night stay.

Everything was on point

Smelly, filthy room. Extremely gross. We asked for three different rooms before finding one we could barely tolerate. Propped the outside door open for fresh air. Most expensive room we stayed in and most disgusting! Do NOT book a room here!!

Room was OK. Outside needs paint/ updating.Breakfast needs a protein option. Staff did a good job.

Front lobby verrry dirty. Breakfast didn’t have anything to eat no hot items room is very old with old smell even tho it was remodeled

The lack of front desk personnel is atrocious. The person on the kiosk was too impersonal and hard to understand.

The room smelled so terrible. Ice machine didnt work, laundry machines didnt work, juice machine didnt work. No clean washcloths left in our room. But the smell. Oh God, the smell. Dont get room 114.

No one actually there. Checked in on a screen. Room AC unit very noisy. Had to turn off, then room warm. Room was clean but old.

No real agents at time of check in, had to go through computer screen, room ok, exterior questionable. Breakfast in morning bare min.

Shower was one handle system and very hot water come as soon as you turn it on and then cold. Washer, dryer and ice maker broken. Room door was not self closing. Sink pop up was broken. there was a bug in the sink when I got there

The room was dirty. There were hairs all over the sink. The washer and dryer were out of order which is the whole reason I booked the room. The shower barely got hot. Overall was very disappointed

Good

Good place clean good price and location

Front door smashed, room dirty, virtual check in

The check in process was a nightmare! It was completed via a virtual assistant who was extremely difficult to understand and lacked professionalism. The room was dirty and had a very bad odor. The condition of the lobby and common areas was dirty, and uncared for.

Great staff, good continental breakfast, rooms and beds were nice and clean!

Y

The room was very dated. All furniture interior need to be painted luggage. Cart's very old and rusty. Old furniture...

No front desk person, just a big tablet with someone in India. Room smelled awful. The building in a bad condition. Weed smell all over the property

All was fine

Room had a funny smell and some outlets were broken. A fitness center and longer hours for breakfast would have been great.

is very outdated, room smells like mold refrigerator was not cold.very little amenities will not stay here again.

The faucet was broken the plumbing needed fixed the room and beds smelled like urine. When they came to clean, they only brought half of the towels back. There was no physical person at the front desk to speak with the entire time we were there.

Breakfast no protein said fridge was broken. I would like a refund.

Room smelled, hotel in horrible state of unrepair, foot jam was extremely damaged

Not the cleanest hotel

No staff was present. We had to check in at a kiosk. The door of the room didn’t fit the frame. Light, wind, dirt etc., blowing in. Sadly not any restaurants near by. And nothing within walking distance. I would never recommend quality inn to no one.

It was done remotely. There were problems with the customers ahead of us, which created a backlig and delayed the check in.

Room was old staff was friendly

Just bad hotel, service, sketchy area and sketchy people.

Great

Room was in really poor condition. Very very old used and peeling off furniture. I mean ripped chairs. You don’t want to sit there. Dripping toilet. Door was totally rusted. Main lobby’s door and entrance was totally dirty, grease and unpleasant to enter. Don’t know what’s going on with that owner or management. don’t go there. I will never come back to that place.

Clean room minus the guest before us had left wet shorts and underwear in the corner of the room that housekeeping didnt remove. Everything else was good.

Everything else bellow par

The floors were filthy, the electric sockets broken, light fixture missing, shower flow poor, etc......

Everything was good until the last night because there were six police officers knocking on the door and they woke me and my family up. I opened the door and then the police officer said that it is for the next door. It was scared. We saw the officers arrest two people. I felt uncomfortable and worried.

Great

Nothing fancy but okay.

Yes,it was fine, just wish l could speak Spanish.

Great for a short stay but sketchy area.

room was clean and staff was nice

Room is out dated, but clean. Room serviced daily. The bed was comfortable. Building could use some cosmetic repairs. But for the price I paid, the room was fine. Vending machines, ice machines and washer/dryer on site. Pool looked clean, too cold to go in. Breakfast was good; make your own waffles, cold/hot cereal, prepackaged pastries, juice options and coffee that was actually pretty decent. Overall I would stay again.

yes

Everything Was Great The Room The Service n Breakfast

Clean room

Room was very bad smells, breakfast lady was very rude and no one was at the front desk.

Olvídate de tu depósito porque no te lo van a devolver

I reserved this room for one night since it was close to where my daughter lives. The price was right and the reviews seemed decent, so I decided to book it. I was greeted by a very friendly person at the front desk who asked if I preferred the top or bottom level. I told him I didn’t mind either one as long as the room was clean, so he put me on the bottom level. Next time, I’ll definitely choose the top floor because it was a bit noisy with people coming and going. When I walked into the room, the first thing I noticed was the smell of stale cigarettes. I’m not sure if it was from previous guests or from the very old drapes they have, but I couldn’t really get rid of that smell. Besides that, the room itself was clean. The bed and sheets looked good, the towels were clean, and the A/C and TV worked well. The shower was warm, the microwave and refrigerator worked, and they provided lotion, shampoo, and conditioner. The room could definitely use some updating, as all the furniture felt very old. However, I did appreciate the alarm clock with a spot to charge my phone since I forgot my charger block at home. Overall, I slept well, and next time I’ll just request a room on the second floor. If that one smells like cigarettes, I’ll ask to be moved. At the end of the day, you get what you pay for.

My son and i left to get breakfast and returned 20 min later to find that the staff had entered the room, tore the beds apart, threw all the blankets and sheets on the floor, and either took or threw away my personsl notes from the table that were important to me.

I had to come back and request a different room since the toilet in the first room would not flush. The worst happened when, on my check-out day, my T-Mobile service provider unexpectedly, for no reason, suspended my phone service. First, I attempted to get the help of the automated machine administrator. He sent me off to seek the help of a cleaning lady. A kind cleaning lady quickly handed me her phone, but out of nowhere, a harsh voice of her female supervisor directed her to take me to the front desk instead. The cleaning lady had me seated at the desk and dialed T-Mobile's customer service on the front desk phone for me. In the meantime, some other boss-lady showed up and yelled at me for sitting at their unattended desk, demanding that I get out of their chair and stand in front of the desk. The T-Mobile customer service was as little help as one can imagine, and was clueless as to why such a problem had happened. During my 30-minute call, this loud-screaming lady-boss showed up twice, pressing on me that I finish the call ASAP, threatening to call her supervisor if I stayed on their phone any longer. If you stay in this motel, pray you won't need any help from the staff!

Rooms were clean staff are nice

The room has black mold in the bathroom’s ceiling. The smell in the room was horrible. The check-in was through the video through a remote assistant. The wait for the check-in was very long because the previous customer card was not working. The hotel is a motel style. People are partying in the rooms. The room was not safe - the door was going right to the parking spot and there was a wide gap between the wall and the door about an inch wide. The room probably seen it all. They covered moisture leaks with the paint. The smell in the room smelled like it was a smoking room before and the smell in the bathroom felt like it got rotten there in addition to black mold on the ceiling. The room was in unacceptably poor condition of any human being. People must stay away of this motel, even throat was not advertised as motel. You can’t stay in this facility without getting sick. There is no security and it is not safe there.

Muy limpio todo excelente servicio la limpieza muy buena

Cameras everywhere made the area feel safe. Parking lot was well lit. We didn't have time to use the pool area, but it had a very nice setup aswell. Didn't stay for breakfast, but I would recommend staying at this location. We will stay there again.

Clean room, comfortable bed, towels smelled of coconut (That was nice). Perfect place for a stopover.

Nice staff and clean room.

Couch has durty fabric

Great place

The room smelled like mold and the bathroom smelled like puke.

Overall stay was good. Breakfast was ok as it was only all starches no proteins. Hot shower was actually hot which was amazing!

Well first and for most the POOL WAS NOT HEATED and in Florida that is a no no. I would never had gone there to stay and NEVER WILL AGAIN. The Juice machine said OUT OF ORDER BUT IT WAS STILL PLUGGED IN RUNNING, WHY??? The room I was In # 114 had new flooring and bathroom area updated but the furniture in the room was EXTREMLEY OUTDATED and needed to be UPDATED. The bed was very STIFF and not comfortable at all. So do yourself a favor and spend a little more and stay somewhere else where a better breakfest is available.

If you're reading this, you're not rich like me. It's not the hotel's fault you weren't born a Rockefeller or didn't try harder in life. Thankfully there's budget options for people like us. I'm giving 5 stars because it was clean, fresh good coffee anytime and a nice hot shower.

Need to update coffee machine horrible coffee, need to put out some fruit, need something more to eat that dry waffles....

There should be a more variety in the breakfast such as eggs or bacon. Another thing is that the pictures online did not look like the ones in person which was misleading.

Cold breakfast.staff helpful.easy checkout

Increíble estadía

Staff Jay is very accommodating.

Yes

Excellent

No lights whatsoever i tripped in the staircase because it was raining and wet and no lights

Fun

Was amazing

Breakfast was a little lacking but had basic essentials.

As of the staff, there were only computerized communication to check in and check out. As of the breakfast, only one lady appeared once in a while to add food. As of the facility, cleanish but well wear out. I stayed two nights, it was ok if you are completely non demanding person

It was clean I wont complaint about it. Not as picture. Old. Noisy people talking at late hours it felt like they were at my door. Noises at am hours.

No review

Short stay, it was good overall. The room was nice and clean , just the outside area was a little uneasy

Nothing unique… everything is dirty

Más o menos

That I found a roach in the bathroom.

The pool area was clean and nice except for the people smoking pot. Had to leave. Rokm was very clean.

Reasonable

No human to talk to, just a weird kiosk with a person on the screen. Run down in a run down area. Hotel didn't give me back my $100 incidental fee. Also charged me $35 to check in 1 hour early (stayed at another local hotel near the area who let me check in 5 hrs early at no charge). There are way better places to stay around this area for about the same price.

There we're no handle bars in the shower my wife almost fell i had to help her get out

Quiet

This property has mold infestation I could not breathe and had to switch my room 3 times

Perfect

The room was very dirty but very! And it smells horrible!

The room was adequate for what we needed. Check in was virtual with an agent on a video call.

Place was clean, friendly staff and room service offered daily. It was a good experience. I’d recommend.

😍

Just ok

The employees were kind and showed hospitality

The bathrooms were exceptionally clean, great shower, good, water pressure comfortable beds,

Good

first of all, there is nobody ever working in the office. they use a computer with people that aren't even in the country. so if you run into a problem, good luck actually getting it fixed or getting a resolution to the issue. secondly, why we were here. there was a guest a few rooms down from us that was exposing himself to female guests here at the hotel. several guests complained to the office. the office refused to do anything about it even though what he was doing was illegal and arrestable offense. then later in that day the same guest physically attacked me and assaulted me to the point where I had to call the police and had charges pressed against him and he was arrested for it and because I was the one that called the police, the hotel kicked me out because they had an issue with the police being here. well if they would have done something with the guy when he was exposing himself none of that ever would have happened. it seems like the only issue they have is the fact that police were here and it makes them look bad because they don't know how to run the property. if they actually had people in the office working and not through a computer in another country. maybe things would have been handled appropriately

They lied and changed $100 to my card which supposed to be a deposit. It should be only hold but instead still not refunded after a month. Staff were very rude and lied. Front desk was not available at all. No good breakfast .. bed and pillows were not comfortable at all. I’ll never ever stay at this Quality Inn. Beware and stay away !

My wallet was stolen there

Honestly for the price it wasn’t bad. Beds were comfortable, room was clean and in good condition. Breakfast could use a little more protein options, but it was ok.

Horrible facilities for the price.

Getting a refund didnt stay, bed bugs. Front desk staff was excellent, though.

Great pool. Very good breakfast

Loved the pool very relaxing. Great breakfast to

The property was old and the furniture was outdated. The breakfast was mediocre and the cleaning staff was hovering around the room wanting us to leave exactly 11am. The best thing about the hotel was the locationz

The hotel is old. Needs a little paint on doors. But everything was clean. Breakfast was continental which means waffle and bread which were very good. Missed the eggs and meat but we knew what to expect. Good for our two day stay. Close to beach and other places. The parking was good. I would have liked to check in with an actual person at the desk and not through a computer. I feel it took longer this way even though the staff was good. I really had no major complaint. It was good for our stay

First of all I get to the “hotel” and there isn’t anyone at the front desk to greet customers and help with check in. Instead there is an machine doing the check in. I was placed in a room that the lights didn’t function in. When I called the front desk they asked me to come down to change my room. As I came back down to the machine I asked the gentlemen to place me on the first floor as I was traveling alone and placing my in room 223 at the end, all alone didn’t seem safe. He denied my request and said that because I booked online he cannot do that change. I told him that room 108 was available and it was a single bed room. He still denied it and said the room was going to be occupied. He placed me in room 223 - the phone did not work. I go down to the pool to enjoy the pool and the pool was extremely dirty. There was garbage and large bugs floating all over the pool and the floor was cover in a black sud. The following days it was cleaned and much better but that first day was not. The breakfast was descent, nothing big just bread, butter, coffee, juice, waffle, yogurt and cereal- that’s it. They didn’t even offer water for breakfast. The only positive thing I saw was the lady who attended the breakfast my first two mornings was amazing and sweet. Also liked that in the bathroom they place a towel-mat to use as a bathroom rug when you step out ! The vending machines are old, don’t turn on and didn’t have a lot of variety. Will not stay again and don’t recommend.

Property does not appear as it does in the photos. Not even close. It’s the complete opposite, in fact. They owe me my refund and refuse to give it. Shady place with shady workers. Tried to call manager and it just hung up.

Clean I like the pool and rooms

My family needed a place to stay for a few nights. I booked for them from out of town. They were horribly bitten by bed bugs. So severe that she may be heading to the er. Due to swelling. Room was changed after i called with no other bites but 2-3 nights bitten up. Never again.

The room was clean but could use a deep clean. Especially the light fixtures. The neighbors were smoking weed right outside the rooms and it stunk like skunk all the time.

Great quick check in. Staff was very friendly. The room was very clean and we had everything we needed. The only down would be the curtain was a little ripped up but it was a great stay for our short trip. I would recommend for a stay.

Terrible check in terrible front desk staff

There was a huge roach on the floor in our room when we woke up. The ac was very musty and humid. Staff was nice.

Very nice. Always like staying at Quality Inn. Nice staff. Quick and Efficient. Clean and Quiet.

Long time to check in. An announced Security deposit, bad idor in room, Tv not working properly

Affordable and easy check in

Was ok

This is the first automated check in and it was very dissatisfying. There was no human being to get a blanket or pillow etc. The machine required a $100.00 deposit which was to be credited back to me. At checkout Wednesday (4 days ago) and has not been credited to my account yet. Not happy.

It is a good hotel for the price. Breakfast can be improved, some eggs or sausage are more than welcomed. It is comfortable place to stay.

Requested refund- denied. Contacted Expedia- denied.

Muy buenas instalaciones y ajustables a precios accesibles

The bed was nice.

Building is too old

Not the best place to stay

Virtual check in was weird.

Great experience, all clean good service good staff we enjoyed and planning back again soon 🙂

The room smelled and hotel was not in a nice area.

Por el precio está OK muy céntrico !!

Good place to rest your head for the night.

Bad service. Bad security.

Muy bueno el hotel exelente atencion

Friendly customer service. Clean

The rooms were clean but the pool needed maintenance

IT WAS NICE

Pleasant check in, convenient location, was a bit noisy at night, but it was a holiday weekend. Simple and efficient, excellent for the price on Hotels.com.

Pool

Rude front desk. Booked a 2 day stay. Had to switch rooms TWICE the first night because TV would not work properly. They put me in a king suit which is the same size with less pillows then the Queen room. Thennnn I tried to book a 3rd night and the manager tried to tell me I HAD to pay for a king suit OR leave at 11am and wait til 3pm to switch rooms back to a queen suit. You could tell the manager did not give a S#it about the customers as there was plenty of queen rooms available and we did not even request house keeping at all! AWFUL AWFUL on site customer service. I wish I could rate 0 out of 5 stars! What a shame!

Good for 1 night room was very clean

Not much to look at from the outside, but the room was clean and quiet, the shower was clean, etc. Great for the price.

They play games with your deposit so pay cash not with your card

Probably won't stay here again.

I would stay here again staff is friendly and helpful.

Paid extra for a deep soaking tub was a regular bathtub outside condition is not very well kept up. I have still yet to receive my deposit back even though I’ve called them and they’ve reassured me that it’s supposed to be coming. Just feel like for the price that I paid for that hotel there’s definitely better choice hotels out there Also charge you extra when you get to the room even though the website says no extra charges.

property is run down, virtual check sucked, room where sketchy at best for cleanliness. i pay a few more $ to avoid the grief. but just my opinion.

Requires more money when you get there that isn’t discussed and haven’t gotten my deposit back yet even thou all I did was sleep there

Not really clean

Loved the peacefulness

Wonderful

Was clean and quiet good deal for the price

Staff was very inviting.

In addition, the facilities were in unacceptable condition: rooms that smell of marijuana, "neglected common areas", "lack of cleanliness", etc. As a customer, I expected professional service and facilities that match your advertised standards. I look forward to a prompt response and a concrete solution to this matter.

No one physically there to check-in and out. I've seen this before but not many places. Usually overnight near I-75. Why do a online check in and payment just to arrive and then be surprised with new hidden fees and no tap to pay option, or if cash $250. They charged my card and gave me a hard time although it was in the right cancellation policy timeline to do so. Charged for one night out of two. Will never go there again because of rhe hassle. Talking to someone on a screen in a local place with very LIMITED options. Felt just like the scam it was.

The gentleman at the reception late at night was very friendly and polite. very basic continental type breakfast. Bed was comfortable and room was clean

Your front desk is a computer, what a disgrace

Ac was not working properly all night! And the water had this smell to it that was horrible! I couldnt even come close to brushing my teeth there

The inn is in a great location but very poor rundown property. Beds were comfortable but Furniture in room was very old, needs severe upgrades and poor lighting. Check-in was virtual thru a kiosk with an agent not in this country,. Only stood for one night. Ok for a pit stop but they have potential for a better stay!

I made the reservation through Expedia same day. When I arrive in the evening there was no staff instead a computer and the staff barley spoke English. After an hr Expedia found another hotel for us bc this hotel did not get my reservation and wanted to charge my card twice. The lobby is very dirty, I can only imagine the rooms. Find another hotel!

Is too old dirty and unsafe

I didn't like the communication especially the individual behind the intercom did not speak clearly room was very smelly Just not acceptable for people with standards We thought it was pretty reasonable The price that was asked for the room but now we know why you get what you pay for!!!

Great stay. The room was very clean, ac worked well and bed was comfy. Furniture was a bit old and outdated but overall very nice.

paul

The property is to the verge of demolition, the painting is falling from the walls, cracks everywhere on the floor, dirty everywhere, there is no front desk on site, all is thru a screen with a remote person talking to you, the breakfast is very very limited, paper toilet is the cheapest kind, no restock of toiletries, I was giving a room completely different from what I reserved, and the price is outrageous, for that quality of service. I am never coming back.

Room was run down. Needs a refresh. It was clean.

You can tell the maids did a great job cleaning what they could however the doors and the door frames need to be replaced. It looks as if they aren't done with renovations yet so that could be one of the things that need to be taken care of.

Room was a dirty, but manageable? I'm not sure I guess it was okay, but it felt like a cheap setup. Maybe a little cheaper for the room rate for the quality would make it a better bargin..anyway kept me safe and I slept good, had a hot shower, a/c was great not noisy, beds firm but comphy,..might want to bring your own towel..didnt get to enjoy breakfast or the pool

The floors in out room with very dirty. You could tell they hadn't been mopped for a very long time.

Excellent staff.