The Huntley Hotel

I would highly highly recommend this hotel. Service was amazing. The decor is beautiful top-notch all the way.

Is not a pool.

Not the most fun stay, requests fall through, random charges. The hotel is well maintained though.

Room smelled musky when we entered. Otherwise good hotel

We truly enjoyed our stay, the beds were very comfortable, rooms were larger than expected, and it was a short walk to Santa Monica Pier, and super short walk to the shopping. We ate at the restaurant on the top floor, it was amazing ambiance and the food was truly delicious! Would definately stay here again!!

Literally the best breakfast I have ever had two days in a row. The pancakes are AMAZING!!!!!!

Our room had a beautiful panoramic ocean view. The breakfast in the penthouse was delicious. We enjoyed the French toast with fresh berries. The location was convenient with restaurants, the third street promenade, and the pier within walking distance. The spa area was relaxing, and the hot tub was a good temperature. We also used the complimentary beach cruisers. The staff was very helpful and friendly.

Was very clean

Exceptional

Very clean Price

It was very convenient to...

Excellent stay! The hotel was spotless, well-maintained, and very comfortable. The housekeeping team did an outstanding job, and the staff provided exceptional service throughout my stay.

I have never been told about this amenities fee

The hotel has a great location, comfortable rooms, and overall a pleasant atmosphere. The room was clean and well maintained. Unfortunately, I left my toiletry bag in the room after check-out. It contained several personal items, including creams and cosmetics of significant value. When I contacted the hotel, I was simply told that no such item had been found. I would not have contacted the hotel without a clear reason, as I knew exactly what was inside the bag and where I had left it. I believe the hotel should investigate such situations more thoroughly and question the staff more carefully. It is very disappointing that my belongings seem to have disappeared, and I expected a much more cooperative and helpful response from the hotel.

Staff is beyond 5 star.

Exceptional

I’ve stayed at this hotel many times and had great experiences. This stay however was just…bad. My wife and I checked out around 10:30-11pm because after trying for two hours we were unable to get food at their restaurant, food delivered to our room, silverware and plates delivered to our room. Simple requests that took WAY too long to be delivered. We were starving and when our food arrived at the front desk it was not delivered to us. After 20 minutes of them saying they would bring it up to our room, I finally went down and got it myself. Staff were rude on top of this. Then we got the food up to the room and needed utensils to eat it. We called down and asked for that. After 15 minutes we just left the hotel starving and luckily could just go home down the street so we didn’t have to deal with this horribly slow staff anymore. I called and told management my experience was so bad we had to just leave and not eat or stay the night there. They said they’ve been having staffing issues and were short staffed that night. They offered me nothing except maybe taking care of some drinks or something vague on my NEXT stay if I contact them and tell them. What?! So horrible stay so bad we had to leave the hotel and after ruining our evening we had planned nothing was offered to us. Not good customer service or retention. Employees bad mouthed the company and clearly hated management and hated their jobs because they were being asked to do WAY too much with way too little help.

The penthouse bar & restaurant were awesome. The restaurant menu was fine cuisine at its best. I shall always remember my stay at The Huntley. The most wondrous woman found a creative way to express her love for me. With flowers.from Beverly Hils florist a full Hawaiian lei. Aloha in sourthern California from a New England girl is certainly a unique and memorable gesture. I wore it with many pride up and down California Avenue that night to and from her charity concert.

Superb

Location ideal to discover Santa Monica. Pier and Downtown easy reachable by foot. Nice restaurants and bars around the Hotel. Rooms are big an comfortable. Shower has enough pressure and the hotel is clean and staff is really friendly. Also the sight to the beach is beautiful. Isolation to the room is quiet low, so you can hear the noise from the street. Valetparking is quiet expensive especially if you are guest of the hotel.