Dream Inn Santa Cruz
About Dream Inn Santa Cruz
This beachfront hotel is located next to Santa Cruz’s famous boardwalk and steps from the center of the city, making it an ideal destination for a weekend escape, corporate event, family vacation or romantic getaway. The Dream Inn features a natural, laid back atmosphere inspired by the ocean. All guest rooms and suites include private balconies or patios with spectacular views of Monterey Bay. Enjoy the memorable sunsets, watch the surfers and let the ocean waves lull you to sleep. The hotel's spacious deck features a pool and hot tub. With a great location and luxurious amenities, the Dream is a great choice for business or pleasure.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel receives generally positive reviews, with guests praising its prime beachfront location, cleanliness, and friendly staff. However, some guests express concerns about the aging rooms and facilities, as well as the high cost of parking and breakfast not being included in the room rate.
- Prime beachfront location
- Cleanliness
- Aging rooms and facilities
- High cost of parking and breakfast not included
- 5/5
Wonderful stay. Love the pool which is situated facing beach with stairs onto beach from pool deck. Wharf for dinner and boardwalk are easy walk from hotel.
- 3/5
There was no hot water for the shower and the room service took twice the time they said. Beautiful view of the ocean from our room though. The hotel is nice but is pretty bare bones with the amenities. Plan on using valet isles you want to drag all your stuff across the street to the parking lot.
- 5/5
1st..all rooms have a balcony view...with glass fencing. The food is good...the location is THE best in Santa Cruz!
- 4.5/5
Superb
- 4.5/5
Superb
- 5/5
Love Dream Inn - property and pool were amazing with attentive staff! Spotless rooms with amazing ocean views!
- 4/5
The bathroom was clean but could use a little upgrade.
- 5/5
Just wish had a microwave
- 5/5
Such a wonderful property. Our oceanfront rooms were spectacular. Staff was very friendly and helpful. Special thanks to the front desk staff and the valet staff.
- 4/5
Great water view. Clean room. Balcony was a bonus to enjoy the ocean waves and let in ocean breeze. Valet service worth the extra few dollars. On site restaurant/bar was nice.
- 5/5
Gorgeous views, perfect room, even with a 2 year old. Thanks for the beautiful stay.
- 5/5
Great location and good for family. They had beach volleyball balls for the kids to check out to play. The pool looked cleaned but some construction was on site. We enjoyed our stay. The view was so nice and relaxing. Wished we stayed longer than two days.
- 5/5
Great family place. Rooms were clean & updated to a very cool surf vibe!
- 3.5/5
Good
- 4/5
Had a room on 10th floor so view was awesome. Hotel is in good location right beside the main beach and pier in Santa Cruz. Room was well sized, had a table and some seating which was a nice addition to a standard hotel room. Room doors didn't seem to shut properly by themselves so the tension on the auto-close was dialed up to the MAX... you spend your night/morning hearing doors on surrounding rooms slamming shut as a result. Sliding doors to balcony were of very poor quality so any/all noise from outside was audible. Sea is loud but this is bearable (maybe even pleasant for some) but noise from machinery working on the beach and the other guests enjoying the hotel made this quite unpleasant. It was end of school term and the hotel seemed to have some large groups having parties (not sure they stayed at hotel), net result was 30 screaming kids in the hot tub sized for 16 ppl from 4pm til 10pm. In combo with sliding door situation this was an irritation.
- 4.5/5
Location was the best Having to take steps down to Beach
- 5/5
Ocean right there…very well kept. Pool right there…decorated and looking all fancy with plenty of boujee chairs. Also! They have a MaryAnne’s ice cream in the pool area!!!! Amazing. Lovely walking path along the Ocean/WestCliff (all the way to Natural Bridges!). Perfect for Sunset! Easy walk to the downtown area of Santa Cruz…even easier walk to the Wharf and Boardwalk! Parking was fine for us, but I imagine that could become an issue as the season kicks up.
- 5/5
The beach view was beautiful. And the pool/hot tub area was very kid and adult friendly.
- 4/5
Great location and views of the ocean. Very kid friendly so sometimes loud. The water filling station always had an out of order sign. The staff was very friendly!
- 5/5
Great trip with my wife for our anniversary.
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Exceptional
- 2.5/5
Passable
- 4/5
The only thing we disliked was that the air conditioner was very loud. Hotel has free valet parking which was a nice surprise. We enjoyed the restaurant with ocean view and our room was also ocean view.
- 5/5
Great for our family! Beautiful views, plenty of food options between restaurants and door dash. Ocean waves in the morning, beach access and pool/hot tub on property. Also, walking distance to boardwalk.
- 5/5
Great for our family! Beautiful views, plenty of food options between restaurants and door dash. Ocean waves in the morning, beach access and pool/hot tub on property. Also, walking distance to boardwalk.
- 5/5
Beautiful Beach front property steps from the Santa Cruz Boardwalk and the Wharf! Rooms were exceptionally clean and room was beach front with a balcony. At night there were lounge chairs and firepits to relax at. We spent 2 nights and just hearing the waves hitting the beach was awesome! Great place to relax, rewind, or even head to the boardwalk for fun for adults and kids! Would recommend adults time only or familys with kids.
- 5/5
Gorgeous view from the balcony, highly recommend the cloud rooms. Lovely stay, helpful staff. Getting from hotel down to the beach in a wheelchair requires a bit of a maze but it is doable and the staff knew how to direct me through that maze without having to look it up which is always nice from an accessibility training standpoint.
- 5/5
Location Location Location!!! All the amenities at arms reach. Staff were professional and nice. N/A
- 2.5/5
Passable
- 5/5
Location Location Location!!! All the amenities at arms reach. Staff were professional and nice. N/A
- 5/5
Great time for our 10th anniversary! Thank you for making it special
- 5/5
Exceptional
- 5/5
Awesome rooms facing the ocean. Clean room, comfortable bed and bathroom had good water pressure. Very cool surfer vibe hotel. Excellent customer service by staff and valet....
- 5/5
The beach view from our room on the 8th floor was amazing. So nice to fall asleep and wake up to the sound of the ocean. Definitely coming back.
- 5/5
Staying at the Dream Inn was a dream. My room was on the second floor with a phenomenal beach view overlooking the ocean, wharf, and boardwalk. Woke up each morning to the sound of crashing waves on the shore. Everything is in walking distance. Parking is available in a designated lot across the street that can be accessed with your room key. Staff were friendly and accommodating. The only minor negative is that the walls are a bit thin and my room was right by the elevators, so you could hear the occasional noise and chatter. But overall it was a great experience and will definitely stay at the Dream Inn on my next trip to Santa Cruz!
- 5/5
.
- 5/5
The location is perfect directly on the beach is the best. The hotels esthetic is beautiful. The onsite restaurant-Jack O’Neill’s is delicious and so is the little coffee shop. Friendly staff . Clean property. Love staying in the vaulted ceiling room!
- 5/5
Loved our stay. Bathrooms were fairly small.
- 5/5
Beach view. Truly heated pool. Great staff.
- 5/5
I would come back. They also surprised me for my bday with sweet treats and bday card!! Very grateful and happy trip. I recommend the Dream Inn!!
- 5/5
Wonderful beach view from our balcony. Room was very clean and spacious. Nice to have the option of ordering breakfast brought to our room, although the food was mediocre.
- 5/5
Love the retro vibe at this hotel! Bed was comfortable and decorations were nice. The ac didn’t work great in our room but otherwise, we enjoyed the stay.
- 5/5
Beautiful property, very clean, pool area is outstanding. The only thing that could be improved upon is bathroom- grout and bathtub starting to look a little worn and dirty so could use a refresh- but compared to everything else dream inn has to offer, this is minor.
- 5/5
Location on the beach and great vintage vibe. Easy access to the wharf and boardwalk.
- 5/5
One of the best locations I've ever stayed in.
- 4/5
Nice views. Front desk was bland and not helpful. The coffee area employees were amazing and very nice!
- 5/5
Exceptional
- 5/5
Beautiful hotel, perfect walking location to pier and wharf
- 2/5
Ripped off. Charged for parking. We were told only valet parking would be charged. We self parked across the street. Nice place I'll never stay again. See above.
- 5/5
Beautiful resort. Loved the retro vibe!
- 5/5
The hotel was clean and beautiful. Loved the beach view. The restaurant had great food and the staff was friendly.
- 5/5
Loved every bit of it and can’t wait for our next trip
- 5/5
Stayed at the Dream Inn for Mother's Day weekend and this place never disappoints. The location is perfect, staff is pleasant, woke up to a "Happy Mother's Day" sign written in the sand. Room service is good and reasonably priced.
- 5/5
Five stars
- 5/5
Perfect location. The room was clean and spacious.
- 5/5
Excellent stay although we had to leave a day early due to a family emergency.. I was hoping for some credit maybe but that never happened. Just an unfortunate situation for us.
- 5/5
Terrific location in great views. It was really nice that they also accept small dogs. We had a lovely visit.
- 5/5
Checking and out was quick and staff were friendly. Pool heated and hot tub relaxing. The ocean view is perfect.
- 5/5
The staff were so accommodating! Special hour out to Ashton the valet and waitress Sophie!
- 5/5
Lived the location, beach access, and views of the ocean from my balcony.
- 5/5
The pool area and the amenities were very enjoyable.
- 5/5
We liked it so much that we’re gonna make it a yearly trip. My grandchildren loved it my daughter loved it my husband loved it. I am so glad. I finally stayed there.
- 5/5
Yes
- 5/5
Wonderful. I’ve never had a nicer time in Santa Cruz.
- 5/5
Rooms are a bit dated, but excellent location and views. Bed was very comfortable. Jack O’Niels has excellent breakfast!!
- 5/5
Great
- 5/5
Will stay again. Great location!
- 5/5
We were traveling with a 3 month old for our anniversary. They made several accommodations for us. They gave us early check-in and late checkout. They brought treats and champagne for us complimentary to the room. Valet and bellhop staff was amazing. The only let down was the check-in staff. They didn’t make us feel welcome or bother explaining anything about the property or the amenities. I think check-in staff can improve experience by being more warm and welcoming.
- 4/5
Beauty vibe !
- 4/5
1970 vibe
- 5/5
Amazing stay! Clean rooms. Staff were great. Coffee shop at lobby with pastries. On the beach. Just perfect.
- 5/5
We loved everything about this place. The staff was so friendly and the views were amazing!
- 5/5
Nice!
- 5/5
👍
- 5/5
We were allowed to check in early since our room was ready. The staff were very considerate. Kids enjoyed the stream near the shore. There were a lot of shower areas where you could wash your feet before you go back to your room. The location was perfect, walking distance to the braodway.
- 5/5
Always a beautiful and relaxing stay at the Dream Inn.
- 5/5
Beautiful views, great food and gorgeous property! I would stay here each time going forward!
- 3/5
I mean I've paid a lot less for a more updated luxury rooms. It's clean, but so outdated hardly worth the price. I would reasonably pay $200 but not $500. If we hadn't needed to be on property for a wedding we would have stayed some place half the price and perhaps I would have slept - my body hurts from the rock hard mattress.
- 4/5
Great location
- 5/5
Beautiful location. Even though the Hotel is older it still has a beachy fresh feel. We are coming back next year. A+
- 3/5
Got the room closets to the lobby and elevators. Room was nice but opened up to lobby traffic.
- 5/5
Great place to stay! We would definitely go back!
- 5/5
Amazing stay. Highly recommend.
- 4/5
The views were great! The bed was comfortable!
- 5/5
Amazing vacation spot, most definitely doing it again!!
- 5/5
Was perfect for us since I could sit on the patio and watch the kids in the pool or beach and work a bit from our balcony. Great food delivered from attached restaurant, Jack O’Neils.
- 5/5
The housekeeping staff was excellent.
- 5/5
Shower and bathroom was a little aged but other than that, everything was great. Would be a great improvement if floors were hardwood with replaceable area rugs. Carpet never feels clean in any hotel.
- 5/5
Great room. Great view. Friendly staff
- 4/5
We went out and ate locally at restaurants but the hotel was overall pleasant. It has a very nice view of the ocean! If you’re 6’ or taller you might hit the shower head but otherwise quite good! I would go there again. 🙂
- 5/5
Nice stay.
- 5/5
Very good
- 3/5
The room had stains and was lower quality than expected for the puce point
- 4/5
Great location walking distance to boardwalk and wharf area.
- 4/5
Our room was very clean and the bed was very comfortable. The hot tub was extremely crowded however it was Spring Break for a lot of people. We love how everything we needed was within walking distance.
- 5/5
Amazing I absolutely loved this place
- 5/5
Clean room, exceptional staff, adult and kid approved!
- 5/5
Great hot tub and bloody Mary’s!
- 3/5
Mere questions seemed to be irritating. The room was comfortable, clean - however feels alittle dated.
- 5/5
Pool, views and easy beach/boardwalk access. Love it. Rooms clean and comfortable.
- 4/5
Dreams Inn is a cute hotel right on the beach. Our room was right over the pool & we worried it would be loud but it wasn’t. The room was clean & comfy with a cute retro vibe. Great location for walking to the boardwalk & many restaurants & cafes
- 5/5
Amazing
- 5/5
The hotel is in a beautiful location overlooking the Boardwalk, wharf, and beach. The staff is friendly and helpful. We had a dog-friendly room, so we got to bring our fur babies. The pool and beach access are great, and they have umbrellas and chairs you can borrow if you are going to another great (dog) beach. Lots of food options are close by, and DoorDash is an easy pick up at front desk. Would recommend to anyone visiting the area.
- 5/5
Favorite place to stay!! Absolutely stunning ocean views
- 4/5
One of our families favorite places to stay. Really can't say enough good things about this place The only criticism I have is the way they describe their rooms is kind of a bait and switch when you are reserving. For example during reservation you check out with a room described as the tower which by any practical description would indicate that you are going to be up in the tower. You don't really find out that the base level of this tower is also considered the tower. And it's also quite insincere due to the fact that apparently there's three levels of reservation in the tower. So if you're not aware of this when you are reserving your room you may end up on the bottom floor with some obstacles blocking your view. I really wish they would do a better job labeling the rooms so is not to become miffed that you're actually on the lobby floor as opposed to up in the tower.
- 4/5
Only complaint would be you get charged a service fee and tax on EVERYTHING! We called the front desk for towels and again for more TP and got charged $5.80 each time. Overall, you can’t beat the location! It’s perfect!!!
- 5/5
Great stay especially with kids.
- 5/5
great
- 4/5
Hotel staff were friendly. Rooms were clean. The view was spectacular. Enjoyed our stay very much!
- 4/5
.
- 4/5
Great location, cute beach themed rooms. The staff was very friendly and helpful. The walls are really thin though.
- 4/5
Room was clean, but areas around was decent. I loved that the hotel is right in front of the beach. Stuff was helpful.
- 5/5
The Dream Inn is always our go to spot. The hotel is close to everything fun, clean and the staff are great!
- 3/5
AC is very loud. Staff would not accommodate either early check in nor late checkout. The room bathroom tile had missing sections of grout.
- 5/5
We have stayed at this property several times and are never disappointed.
- 2/5
The room was not ready at 4 PM for check-in, so we had to wait for 30 minutes. strange and bizarre. no one seemed to care.
- 5/5
Great view and amenities, great food. Can’t wait to go back!
- 5/5
Felt taken care of from start to finish!
- 5/5
Fun and friendly venue.
- 5/5
Dream Inn is where your dreams come true. Get the cloud view it’s amazing moon rises and sunrise.
- 5/5
Great place, location was excellent
- 5/5
Beautiful location and view of the ocean from the room, the pool area, and the view from the on-site restaurant. Very friendly and helpful staff. Walking distance to the pier and boardwalk. Will be coming back for sure!
- 5/5
Property is kept beautiful with lots of amenities near by. All room views are exceptional!
- 5/5
Excellent staff, ocean front rooms great spot for couples or families! Dinner and Breakfast at Jack O’Neill restaurant ocean front views for both wonderful stay!
- 5/5
Beautiful
- 5/5
Beautiful views, super location, fun and funky decor, great restaurant, amazing staff who went above and beyond to add birthday treats to our room for my daughter. Add in a heated pool, hot tub, and happy hour - just perfect for a winter getaway. We loved it and will definitely be back.
- 5/5
Amazing spot - beautiful views and terrific pool
- 5/5
Perfect location right on the sand in Santa Cruz! Could watch the waves and the surfers from the room and activity on the pier. Room was a good size. Enjoyed the convenience of the coffee cart in the lobby and the food and views at Jack O’neills were excellent!
- 5/5
Yes spotless yes staff was courteous
- 5/5
The room was just perfect. All staff very friendly. Location of hotel with that view cant be beat
- 5/5
Restaurant really nice😀
- 5/5
Wonderful stay!
- 4/5
Location! Clean room and great coffee bar!
- 5/5
Overall it was a great experience! Kind, attentive staff, warm pool, beautiful views! We will be back
- 5/5
Fantastic hotel! Amazing amenities and a beautiful view of the ocean! Highly recommend this hotel when staying in Santa Cruz!
- 5/5
Room was fine only problem room had the air conditioning wasn’t working
- 4/5
Housekeeping slams the doors first thing in the morning. They need signs on their doors to be courteous to others staying at the hotel!
- 5/5
The Dream Inn made our daughter’s wedding night so special! It was a perfect location in a gorgeous room. We couldn’t have asked for a better experience.
- 5/5
The staff was excellent!
- 4/5
right on the beach
- 5/5
Friendly staff, clean room and great location
- 5/5
Mellow staff. clean room. Good food.
- 5/5
Clean. Valet was really nice. Front was really nice. Staff was not uptight. No one was uptight or angry, just chill and doing their job.
- 4/5
The room view was great , the bed was comfortable, the check in experience a 10/10. However there were some irritations the shower had no water pressure, the room was freezing and called the front desk and they said someone would be out no one ever came. The clock in the room was set an hour ahead then actual time. Which when I woke for coffee thinking it was 7 and their coffee area opened at 0630 I walked out and it was only 0600!
- 5/5
We were able to check in hours early which was awesome. The room was great, the view was terrific. Loved the pool area.
- 5/5
Wonderful room w the best view! Will stay here afain.
- 5/5
Everything was great and everything was clean
- 5/5
Great customer service from all the staff. Room was excellent as was the restaurant
- 4/5
Clean room, courteous staff, great view.
- 5/5
Great
- 5/5
Loved it!!
- 5/5
Just nothing beats those views - literally on the beach, you wake up
- 5/5
The 🌊view ⭐️⭐️⭐️⭐️⭐️
- 5/5
We loved the Dream Inn. Gorgeous room with balcony overlooking the beach, great retro design throughout the hotel, excellent restaurant, pool and hot tub overlooking the ocean.
- 5/5
What an amazing hotel with top notch amenities and a gorgeous view.
- 5/5
Clean room, friendly staff. Hotel has a cool surf vibe. Great views of the beach, ocean and pier. Lounge was great for a quick bite and drink. Room service for breakfast was quick and yummy.
- 5/5
Very fun and close to the ocean. Was able to park and enjoy the sights near by,
- 5/5
Kind staff
- 5/5
This was our 2nd trip to Santa Cruz and we only stay on this hotel. Will go again soon!!!
- 5/5
Made beds and new towels everyday. Restaurant probably one of the better ones in Santa Cruz, although a bit expensive
- 5/5
Great views at sunset and sunrise. Hot tub and bar on the pool deck are excellent. Check in and valet are friendly. Restaurant has great location.
- 5/5
Good stay
- 5/5
From check in, valet is convenient. Very fast check in, they even check us in 30 min early. An upgrade to the highest floor facing the ocean view.. and what is the most unforgettable moment was when the staff surprised me with a in room fruit platter, big bottle of water with some birthday cupcake and a card hand written from staff. What a great touch for my birthday. Thank you Dream Inn I really had a great time.
- 5/5
Great place to stay with an amazing view.
- 5/5
Property is clean and well designed. View of the ocean is fantastic. Very nice and helpful staff.
- 5/5
We love this hotel because everything is always maintained very well. Apart from that, the view of the beach is breathtaking we never want to leave lol!!
- 4/5
Everything was great. Ocean view was wonderful. Staff was helpful. Check in was easy. 4 stars bc bed was too hard for my liking. But if thats your jam, this hotel is a great choice.
- 4/5
The room was comfortable, but needs remodeling. We got a room in front of the elevator and it was quite noisy. Their restaurant has nice views of the ocean and good cocktails.
- 3/5
Rooms are very old and dated. Bathroom was terrible. Non shower tub and bathroom looked like some communal gym shower place rather than a 4 star hotel. Front desk staff was cold and unwelcoming. Additionally they made me wait for over 10 minutes when checking in since the staff couldn’t find the reservation through Expedia.
- 5/5
Great room and staff. Easy parking across the street.
- 4/5
Pool bartender is amazing but this was very disappointing!
- 5/5
The best thing about this property is its prime location right on the beachfront. The views are wonderful. You can walk along the cliffs or down onto the wharf and enjoy all that Santa Cruz has to offer as a beach town. They have updated the property so it has a retro modern feeling, which is done well and cute.
- 5/5
Na
- 2/5
The room and hotel were great, the valet however was completely unacceptable. They left my keys in the car and my car was left unlocked. My car was parked two spots in from the street, anyone could have gotten to it. The response from staff was unacceptable.
- 5/5
Clean room nice view comfortable beds hot tub
- 5/5
wonderful place to stay you won’t regret it go for the cloud room it’s worth it !!
- 5/5
Great outdoor hot tub and direct beach access
- 5/5
Staff was super nice, room was a bit dated, but spotless.
- 5/5
Beautiful sunrises! Sound of ocean waves, not cars. Could walk to Natural Bridges and center of town.
- 4/5
Only negative call out was the bed being too firm to get a restful night sleep. My husband and I woke up earlier than usual because our backs couldn’t take the firmness anymore.
- 4/5
The staff were very friendly and helpful! The room was clean but needed some updates. Some of the shutters were broken at some point and screwed shut so they could no longer open, the lights in the bathroom kept going out, and the tile floors were very slippery in the bathroom and shower. The view, especially during sunset and sunrise, was beautiful! The AC got super cold in the room, which we love!
- 5/5
It was beautiful view on 5th floor. U could heard ocean all night with amazing bed. Stuff was friendly and everything was 5 star. From room to all facility. Parking is not free, u have to pay for parking but next to Ocean and with amazing price it was one of kind moments.
- 5/5
Gorgeous view! Clean room, nice staff, location right on the beach, pool, hot tub.
- 5/5
.
- 4/5
I loved the pool and hot tub but sometimes the pool got a little cold.
- 4/5
Very nice Valet staff!! Excellent meal at Jack’s.
- 5/5
Location, views, convenient restaurant restaurant that has pleasant service and good food
- 5/5
boutique retro room was decorated with surf vibe. Vibrant colors/decor made you smile upon arrival. Balcony ocean view - PRICELESS
- 5/5
The room right on the beach was great. All the staff were super and especially our greeting valet, Nick. He was incredibly nice and helpful and made us feel very welcome.
- 5/5
Awesome view always
- 5/5
Everything is perfect, good staff they ate very helpfull and nice, facilities are clean especially the room, i love the view infront of the beach. Its just a bad its rain a lot. We just enjoy staying at the hotel. And the parking is bit expensive.
- 5/5
Great location, excellent front desk staff. Really yummy coffee and breakfast, we ordered for delivery the following morning. Truly enjoyed breakfast with the lovely ocean view. Would stay again 😎
- 5/5
Clean
- 5/5
this is very nice place
- 5/5
Excellent location and great staff. Also great to have caller parking!
- 5/5
Yes
- 5/5
The view, facilities, the staff
- 5/5
Room was spacious and comfortable. Great location. Staff was friendly.
- 5/5
Beautiful clean and classy retro hotel. Loved the oceanfront balconies, robes in the room, hot tub, and tequila happy hour!
- 5/5
Perfect place to get away for the weekend. Clean room, great staff.
- 5/5
Great View!!! Friendly staff!
- 4/5
Beautiful view from our room. We could watch our boys play on the beach from the pool and room.
- 4/5
Balcony view was amazing during the day, we had clear view of the ocean, except that swiming pool lights in the night were on your face depending on your room was not a great experiance, THAT SHOULD CHNAGE in swimming pool, secondly, they advertise as breakfast avaible but in reality not included in the room booking price we only learnt in the morning and was a surprise, third, the front desk experiance was not welcoming for me, they just checked in and provided no info about anything we just fogured pur way to our room and the thing about vallet parking i had check with fromt deak before giving the keys, the vallet guys shoudl aleeady know based on booking last names etc, over the property location is great if they can fix above issues, probably visit again !!!
- 5/5
Outstanding hotel with nice views and staff
- 5/5
This is a great property and has a very cool 70s vibe. The location is awesome and the amenities are very good.
- 5/5
The rooms are great and you can’t beat the view
- 5/5
Beautiful place and so close to the water!
- 5/5
I have stayed at the Dream Inn for 25 years or more. You just can’t beat the ocean views. overall our stay was good.
- 4/5
You go for the view as it’s truly special, rooms did not align to a 4 star hotel as there are worn bathrooms and peeling wallpaper. The coffee cart offers great options for purchase and the restaurant was good. The front desk did not feel very informed ( gave us incorrect directions to our room twice and outdated information on website specific to available activities)
- 5/5
Rooms had a wonderful view.
- 5/5
Beautiful decor. Easy access to the beach and places to rinse off. Excellent amenities including a rain shower head, toiletries, Keurig coffee machine with dark roast, decaf, and tropical green tea. Refrigerator. Ocean view. The bed is super comfy. Amazing staff
- 5/5
Great balcony view 8th floor. Room order warm n tasty. Great spot.
- 5/5
Great experience very convenient to everywhere
- 5/5
Stunning ocean views, easy beach and pier access. Great family fun!
- 3/5
Rooms dated. Staff not friendly.
- 5/5
Unique property, well maintained.
- 4/5
Great view. Convenient area. Good customer service
- 5/5
Room cleaning could be better. Spotted some Hair in carpet and sofa
- 5/5
Love this property is on the beach. Full view of the ocean with no obstructions. Great pool and spa. Hate that check in is at 4 and check out is 11. You don’t even get 24 hours on the property. They were able to check us in a bit early. And when we asked for a late check out, they said no you have to be out by 11 and they were very rude about it.
- 5/5
Cool retro Inn right on the beach.
- 3/5
Our room was very old and in need of repair and replacement, i.e. torn carpeting and spotted upholstered furniture. I did not care for the shower head. We enjoyed the beach view and the staff was very accommodating. The first room we were given had a very strong and unpleasant odor and we requested to be moved. The VIP room we were given was next to the restaurant and not worthy of a VIP room price that we paid. We ate at the Jack O'Neill Restaurant at the property and had a wonderful breakfast on Thursday and a horrible breakfast on Saturday, and we ordered the same meal both times.
- 5/5
Clean room overlooking the beach. Nice roomy balcony
- 4/5
We love Dream Inn. This was our 5th visit. We love the view and the excellent service. That being said, the bathrooms are in great need of renovating. This is a great location, but it only rates as a 3 star hotel.
- 5/5
Great. No issues.
- 5/5
Great location in the rejuvenated Santa Cruz Boardwalk area. Among the the best beaches and easy walk to West Cliffs. Hear the sea lions bark and fog horn honk at night. Hotel faces the ocean to the east for a unique West Coast sunrise.
- 5/5
We thoroughly enjoyed our stay at the dream Inn! The location is perfect for both beach and shopping access. It was great to be right on the beach and steps from the wharf. Our room was spacious and quiet and the bed was very comfortable. The pool was wonderful as was the hot tub. The hotel also has great dining options while at the pool or in the hotel. We would love to return and stay here again.
- 5/5
Amazing view!
- 5/5
We can’t wait to come back!
- 5/5
H
- 5/5
We love staying here, this is my second time and my children love the access to the beach.
- 5/5
Wonderful property, easy to access parking and room. Great decor! Comfortable, balcony room with a view. We loved it.
- 5/5
Perfect place on the ocean!!! Modern yet nestalgic! Great rooms!
- 1/5
The place is out dated and not 4 stars. It’s a nice 2 stars the only reason the call it 4 is because of the location. The place is so loud. I was charged for the cloud king on the upper floor and all I heard was doors slamming. Every night and every morning. The maids don’t just keep the maid room open instead they let door just slam over and over again as they go in 100s of times every morning. Not relaxing. A rip off for sure. There is a gap at the bottom of the doors. You hear everything. The only reason this place is rated well is because everything else is a terrible n sc. so they get away with bad 4 star.
- 5/5
I liked it
- 5/5
Loved the view, food, pool and style!
- 4/5
View from 10th floor
- 5/5
Perfect
- 3/5
Location is great; however, the room was not clean when we checked in (poop stains in the toilet). Some staff were great while others were mid at best. Saturday morning, there were no pool/beach towels available and had to wait at least 15 minutes for someone to help with checking out beach chairs. When checking out, the valet did not bring us the correct car. When he finally brought out car after waiting 15-20 minutes, he didn't help load our bags. We were also overcharged for parking- had to speak with multiple staff members to get it rectified. Probably won't go back.
- 5/5
Great hotel! Right on the beach.
- 5/5
Great service. Staff was very friendly and helpful.
- 5/5
Clean room amazing beach view. Location is great right next to the pier which has nice stores and can see the see lions interacting. I already stayed at this hotel twice and will make this my favorite place in Santa Cruz
- 4/5
A great property, right on the beach, decent pool-could have been warmer, staff was great. The rooms absolutely need a little updating and love, otherwise we had fun!
- 4/5
Very nice beachfront hotel with awesome views. Great place to stay with many dining options in the area.
- 5/5
The pool was not all that.. needs to be resurface and too noisy
- 5/5
Staff was friendly and helpful. Our room was spacious and clean, wonderful little balcony too. We'll be back.
- 4/5
The view makes this hotel worth visiting but the surrounding area is not the best part of Santa Cruz. Cool to be right on the beach though and amazing to watch your teenage kids surf in the sea from your balcony! Bathrooms very basic but clean towels and linen. Valet staff super friendly and helpful.
- 5/5
Had a great time. Great location!
- 3/5
Over priced. Very expensive per night but objectively does not meet that quality. Being on the beach, you pick this hotel for location but it became easily evident that that wasn’t required, especially at the price point. The rooms were not clean, very dated, and not properly maintained. Even to the point of dangerous for some potential patrons.
- 4/5
If you get there at check in time , it's very hard to park with valet there's limited space...so keep that in mind. It's a big place in a great location overlooking the water, you can hear the waves crashing, that was wonderful, but you also hear everybody else. It's very loud and family friendly. So there's lots of children running around. Having a balcony is really, really nice. But the doors shutting in other rooms shakes your wall.
- 4/5
Ive stayed here many times over the years, and it just doesn't have the same mystical feeling about it.
- 5/5
Room was great, spacious, clean and loved our ocean view. Bed and pillows comfortable. Staff was nice, kind, welcoming and helpful.
- 5/5
Best hotel in Santa Cruz! Walking distance to the wharf and the boardwalk! Best of all, all rooms have an ocean view! We always crack the patio door at night and sleep to the sound of the sea!
- 4/5
Dndnenem
- 4/5
View was perfect. So many much to observe. Easy walk to the Boardwalk and pier.
- 4/5
The property is nice and very accessible to the beach and the boardwalk. The staff at the pool bar was some of the best service I have had in years.
- 5/5
Great hotel. Expensive but great location. Excellent pool.
- 5/5
Location was great! The pool and beach were perfect! Food poolside was good. Easy walk to the boardwalk. Clean hotel ad fun surf decor!!!
- 5/5
Great location. Super kid friendly. Warm hot tub. Taco bar for lunch. Easy beach access and easy walking to boardwalk. Kids had a blast! Ages 3 & 6.
- 5/5
Dream Inn has been perfect for our quick get aways. The location on the beach is awesome! Awesome service by the reservations staff and front desk. Parking fee is a bit steep though.
- 4/5
The location and views are great. However, the room needs lots of updates, specially in the bathroom ( grout on the floor/corners coming apart, gray/black grout in the bathroom, scratches and wholes in the cabinets). It was also very noisy, you could hear everything from the rooms next to us and people walking in the hallways. The pool was nice but needs a good clean. There is a lot of buildup around the pool, specially in the jacuzzi. We didn’t stay long. The worst part was the hostess at the restaurant. She was very rude and condescending. Even though the restaurant had many open seats, she asked if we would leave by 11am “because a lot of people like to camp out and stay long.” What kind of welcome is that?! Food was ok, but we didn’t return during our stay. Overall great location, but the amenities and our room need updates to be at the high-end level that is advertised as.
- 5/5
I loved the ocean view and the heated pool. The pool music was a little loud as I could hear it from my room.
- 4/5
Good view
- 3/5
we have been coming to the Dream Inn for over 6 years. The room was clean but the bed was very uncomfortable and our room was on the corner just above the pool in the tower, The light shined in the room all night long and we could hear the elevator. I don't normally complain but I paid a lot of money for the room as well as upgraded the room when they are all the same. There were not extra amenities added to the room and we had to pay.
- 5/5
great location , easy walk to the wharf and boardwalk .
- 5/5
Excellent hotel! We loved the access to the beach and the pool area. The food was also delicious. Overall we had a great experience and plan to return!
- 5/5
This is my favorite hotel in Santa Cruz because it's right on the beach, the pool area has an awesome bar and jacuzzi, and the employees are all so friendly. This time my husband and I brought the kids and the looks on the kids' faces when they saw the view out the balcony of the room was priceless!
- 5/5
They charge
- 5/5
Great service, and very clean.
- 4/5
Great location on beach fun family vibe. Great service. Pool was great. Shower hard to turn on and soap was empty. Plumbing noises thru night.
- 5/5
This was a very nice place to stay. We will be returning here for our next stay in Santa Cruz. Amazing view of the ocean and boardwalk
- 1/5
It’s a nice property great for families however, the staff is very rude and not accommodatable
- 5/5
The staff at Dream Inn were professional and kind. We are low maintenance guests and we really enjoyed the hotel. Room service was excellent.
- 4/5
Amazing location! Friendly staff.
- 5/5
Location is perfect for a weekend at the beach!
- 5/5
Excelelnt Hotel with great service and View!!! Many amenties for resort fee!!
- 5/5
All around I had a great stay.
- 4/5
Great location with stunning views out to sea. Nice room and comfy bed. Bathroom facilities were good. Overall cost (room/drinks/food) was pricey so not great value-for-money but a nice hotel if you’re not tied to a budget.
- 5/5
Everything was upscale. The interiors were hip yet classic.
- 5/5
Beautiful property and great accommodations.
- 5/5
Great view from our room! Friendly staff and very accommodating.
- 5/5
Perfect in every way! My room had a dazzling view of the bay. You couldn't ask for a better location for all the local attractions. What i appreciated most: their commitment to the environment. On your nightstand is a statement regarding their efforts to eliminate single use plastic. I will certainly be back!
- 5/5
Spacious, modern room with balcony and great sea view. Nice restaurant served nice breakfast. Couldn’t fault it.
- 4/5
Ok.
- 3/5
Air conditioning/heater did not work. People screaming and dog barking for 30 mins on beach ouyside of our balcony room at 3 am. Parking for one vehicle $40 per day. Restaurant and bar not in hotel, instead seperate building (sortof attched), but a long walk for those with mobility problems.
- 5/5
Amazing place to stay! Resort style with all the amenities. Worth every penny! Definitely visiting again. Thanks Dream Inn!
- 5/5
Love it
- 5/5
Good loacation
- 5/5
Whenever we are in Santa Cruz, this is our favorite place to stay. The staff is helpful and nice. The pool area is amazing. The food is great.
- 5/5
I loved the surf vibe theme, Eco-friendliness, bright, cheerful colors of the room and hotel, and of course, every room has a view of the ocean and pool!
- 5/5
Great place to stay
- 5/5
Luxury hotel
- 5/5
This is my go to hotel when I come to Santa Cruz. It is perfect for decompressing and relaxing.
- 1/5
Woke up to construction being done at 848 am in the next room. We just left. What good would complaining do? It already woke us up.
- 5/5
I love the sound of the ocean at night.
- 4/5
It was
- 5/5
Super cute but not over done hotel. Beautiful views, great cocktails at the restaurant. Sad pool bar was closed for maintenance but other than that a perfect trip!
- 5/5
.
- 5/5
I've lived in Santa Cruz for a long time and never had the "tourist" experience, but THIS is the way to do it. I felt fully transported. I brought my mom for a little local mother's day getaway surprise, she loved it and so did I.
- 5/5
Loved the pool, hot tub, ocean view and the staff were exceptional!
- 5/5
My new favorite place to stay! Everything was wonderful
- 5/5
Great view. Clean room. Friendly staff. I would recommend hotel to friends and family.
- 5/5
We love it
- 4/5
I thought the facilities could have been better looking and the suite larger, due to their pricing.
- 5/5
Excellent and friendly staff, comfortable room, EXCELLENT VIEW!
- 5/5
Our trip was wonderful! We loved the beachfront location—so convenient and close to everything. The kids had an amazing time in the pool and jacuzzi and were in the water almost every day, rain or shine. The food was delicious, and the staff were incredibly friendly and welcoming. We’re already looking forward to coming back!
- 5/5
Next to the beach and shopping. Very clean room
- 5/5
Location, staff, and accommodations were all excellent!
- 3/5
Everything was great except that it took 7 hours to fix a clogged toilet and the second time they cleaned the room it was not well done
- 5/5
Always one of our favorite places.
- 5/5
Will definitely stay here again!
- 4/5
Right on the ocean
- 5/5
Pool and hot tub were hard to access as it’s rather small for the amount of rooms there. All chairs and loungers were claimed by 9:00 am. We ended up using the pool and hot tub from 9:15-10:00 pm since that was really the only time it wasn’t super crowded.
- 5/5
I liked it was right on the beach.