Chaminade Resort & Spa

Great restful location, excellent property

Everything was perfect. Definitely would stay again.

Clean property, clean room, friendly staff. Parking was not always available, throughout the stay we had to park extremely far. The best were very uncomfortable.

Beautiful view from the balcony

Breakfast at restaurant was excellent

This was great! Check in felt a bit chaotic but the resort, rooms and cleanliness were great!

Lovely pool area - this is what makes the place a good spot. Check in was not great, no rooms ready, also guests being told they could not have a third bed in the room even though that is what they had reserved - awkward! Spent $50 for 2 drinks & a snack in the bar while waiting (past check in time) for room to be ready. Received a text saying it was ready, then spent 15 minutes back at front desk to pick up keys, to be told it actually wasn’t ready. Ironically despite not being able to get into our room on time due to their mistakes, they refused to give us any grace in a late check out the next day. This could be a high quality place if front desk and management showed more care and attention to detail for guests. The restaurant and bar area is really beautiful, but again there was a disconnect between staff and guests which led to delays and a general sense of a lack of cohesiveness or communication between staff. Also no phones in rooms and cell service is terrible there - making it difficult to talk to anyone at the front desk. Would love to see some improvements in how guests are treated because it really is a beautiful location and has so much potential.

Staffing could be more professional. Really lax attitude. We chose a suite that sleeps five. There weren’t enough towels or pillows. When we asked for more they said they would “try”. For the price, you should do more than try. Asked for a wake up call, they said they’d leave a note but couldn’t guarantee it. What? No clock in the room either. Weird attitude for a high end “resort”.

best stay in santa cruz!

Superb

Great time!

Great for kids. The restaurant was very accommodating. They had reasonably priced meal items for kids, which made it super easy. Service for drinks at the pool was wonderful as well.

The restaurant was nothing to write home about. I think the hotel is short-staffed. I ordered steel-cut oats and they arrived cold -- I assume cause it was dished out while our table's food was cooking. Took a while to get a hot bowl and then they didn't bring the fruit that goes with it. I had to ask twice for the oatmeal condiments. Last, Expedia said it would be a certain price with required fees, however it was even more. $500 a night is pricey.

Exceptional

Great location

The room should have chairs

What a great getaway. We loved our stay and look forward to coming again in the future.

The beds are ok The picture of the “resort” in this page is misleading. That castle kind of front is not really where you go to. The hotel itself are just some aberahe buildings around the pool and the views are average. Like a fancy inn. Also It’s greedy to charge $20 per day for parking when there is a lot of space. It’s not like it’s a hotel in Times Square. For the amount of money they charge they should offer a basic breakfast. Also I went with my 4 year old child and the lady downstairs complained about the minimum noise he was doing. If you’re going to accept children then either offer them rooms downstairs or deal with the crazy guests. That lady came to my front door after I spoke with the staff and threatened me with calling the police. My child then wanted to leave because he was scared. I do not recommend staying here. There are cheaper hotels with breakfast and you get what you see in the pictures. Will not come back.

This resort is fantastic! The room was spacious, beautiful, and very clean. We especially enjoyed the view of the woods, which made the stay feel peaceful and relaxing. The surroundings were lovely, and the overall atmosphere made for a great experience. We thoroughly enjoyed our stay and would happily return.

Perfect stay. Highly recommend here then going to Oak and Ale on pleasure point!

great property with nice amenities for whole family. close to beach and boardwalk.

We love this place! It’s our go-to if the price is right! We love the quiet of the Forrest and the property grounds.

The staff was so friendly. Everything was beautiful and perfect. Will return.

The staff was so friendly. Everything was beautiful and perfect. Will return.

I loved this resort. Pool and grounds were beautiful and they have many activities. The only trouble I had was parking. I had trouble getting parking near my room but they may only because of the holiday weekend

Nice facilites. Distance of room from main facilities. The staff wa obstinate. The reason we stayed here was to enjoy an area called the View and live entertainment. Hostess would not let us sit there even though it was mid-day and happy hour unless we ordered food, even though we had later dinner reservations. Ridiculous!

Nice facilites. Distance of room from main facilities. The staff wa obstinate. The reason we stayed here was to enjoy an area called the View and live entertainment. Hostess would not let us sit there even though it was mid-day and happy hour unless we ordered food, even though we had later dinner reservations. Ridiculous!

Room was

Beautiful location! Short hike through the forest was awesome! Dog friendly. My key didn’t work to get into the hot tub. And room service was great but didn’t open the wine. I should have noticed but didnt. Plumbing issues. I enjoyed my visit overall

Great quiet spot

Great place to stay. I recommend making reservations for breakfast at the View or you will need to wait more than 30 minutes. Service is slow paced.

.

The gym was nice and easy access.

The staff were super nice and very helpful. The location was beautiful. The spa area is wonderful and includes a sauna that is just perfect for after a massage. The adjacent trails were green and easy to access. The restaurant had yummy food and gorgeous views. This was the perfect location for a girls weekend.

m

Enjoyed the amenities

Enjoyed the amenities

2 basic pools. Unnecessary wait for towels at bar. Nice hike n tennis n pickleball courts. Nice views. Could use a couple more amenities like bball court and more small shops/food. Also remove the $40 resort fee. We already paying a lot

I love the room and how clean the facilities. I love that it has a hiking trail with guide trail and caution sign. The staff are helpful and kind. It’s also convenient to other shop and restaurants. Most of all we really enjoy the s’mores kit. They provide everything. We end it on finishing the scavenger hunt. I love everything.

I like that there was a restaurant at the resort.

I like that there was a restaurant at the resort.

I love the room and how clean the facilities. I love that it has a hiking trail with guide trail and caution sign. The staff are helpful and kind. It’s also convenient to other shop and restaurants. Most of all we really enjoy the s’mores kit. They provide everything. We end it on finishing the scavenger hunt. I love everything.

It was also prom weekend there when we arrived so we could not find parking anywhere, and valet was encouraging people to park in handicap that were not - not to mention we were in need of a handicap space. Sunday morning was a nightmare. Apparently they put on Mother’s Day brunch and decided to have the valet line start right in front of our building. We moved our car from the parking lot behind the tennis courts because again no handicap spots available near our room. We parked our car on the fire line to at least be able to bring our bags down, and ended up getting told by valet we couldn’t park there even to bring down bags and ended up getting boxed in by empty cars waiting to be valeted somewhere. It does not sit well with us that we paid for our room, for parking, the resort fees, for all the “amenities” and we’re being treated like we didn’t belong there because brunch tickets were their money maker. It’s a beautiful secluded area but our family decided this will be our second and last stay. This was a second chance after our first was also pretty undesirable(a major safety concern), but unfortunately the way everything was handled leads us to believe this is just how things go here.

Chaminade hotel and resort is a fabulous place to stay and relax near bustling Bay Area.

The tennis courts and pools are nice and clean. Room is very spacious.

The grounds and amenities were very nice

The grounds and amenities were very nice

The tennis courts and pools are nice and clean. Room is very spacious.

We had a wonderful stay. Loved the resort facilities, room and the View restaurant was amazing!

Superb

Our experience is great. Thank you Chaminade!

The pool is a salt water warm pool which I loved—but it was a bit small for how many kids were there on a weekend. We went one night with our kids and swam, played tennis and baci ball. The view was great and we loved the rooms patio. I hate hotels that feel stuffy and I found having the patio really helped. There was no loud AC units running, was generally quiet. But the hallway doors banged so loudly and we had a room next to a hallway door. If they had soft close doors I’d give it a 5/5.

The pool was very busy, nice view.

We had issues with the AC , the TV and a smoke detector. The staff seemed to think that was okay just to say sorry and move on.

Room was spacious and clean

Very good

That said, we did really enjoy the restaurant, and the staff throughout the resort were friendly and welcoming.

This place is great. Beautiful, temp feels amazing, it’s quiet. Loved it. Rooms have hollow floor so a little neighbor noisy but otherwise it’s silent at night

I absolutely love this place! It’s a great place for a hike, to relax and unwind with beautiful forest scenery all around. I plan on going her once a month!

Everything about the property absolutely acceded our standards ! The staff was very nice and helpful with everything and made sure our stay was great ! The pool was very large, the room was very big and had nice views.

It was a beautiful resort but they were not properly staffed. Our room was clean, but found utensils (used) on the floor on the side of the bed. Gross. We went to the restaurant for breakfast, with a reservation, and it was an almost three hour ordeal due to the lack of staff. The reason I still give a 4 out of 5 was because it was a beautiful resort, very centrally located, and three specific staff members went above and beyond. The biggest thank you to Jacob, Jackson, and Nicolas. These three are the primary reason I would come back! Well done on the amazing hires.

I highly recommend if it's your first time doing a resort and spa. I felt it had a little bit of everything. It has a hiking and trailing, himalayan sauna, steam room, a spa/massage, pool, yoga and fitness, pricey-but good food,room service, great staff and even a menu for your dog! My fur baby even have his own free package goodies! It' definitely a nice quiet and family friendly place. I highly recommend!

Everything is great but we arrived in our room with long lizard in the bathtub.

Air conditioning in our room was not working- we were offered a fan the first day. However the next day I asked the maintenance guy himself and it was fixed in 2 minutes. Power went out in our room one morning from turning on the hair dryer. We were told maintenance wasn’t in yet so no one could flip the breaker. Room keys reset 3 of 4 days. Keys didn’t work to pool We had called ahead to learn if there were plans for an egg hunt / the Easter Bunny - we were told no. Yet there were. They were updating the room to the left and right of us - which was needed. But started working at 8am- not great when traveling with teenagers who could have slept in for their spring break. Pool towels lacking. Pool app to order - didn’t work Once we got it to and food was sent without the modifications They need to set aside parking for hotel guests versus restaurant guests versus members .

There was a confusion about spa hours but spa was open every day just spa services were closed on certain days. That's a big difference. I loved the spa jacuzzi ambiance but steam room was not working :( good news sauna was working but BEAWRE sauna has a wall of tiles and the sign is not clear and I almost got a reallly bad burn!! 🔥 they should fix that. Both my husband and I had the same comment. Thankfully I got a minor burn. They should fix this immediately and put wood instead of tiles. Be careful!!!! Dinner was amazing and the music and ambient was perfect! We were there for one night and thoroughly enjoyed our time. Also free Tesla charging! Bonus!

Clean room, excellent hike trails, fun for kids.

Unfortunately, things went downhill from there. After our first night, housekeeping stripped all the beds and towels from our room as if we had checked out. After multiple trips to the front desk and over two hours of back-and-forth, we finally had all three beds made—but still had no hand towels and no replenished coffee supplies. While they did waive the resort fee, the experience was frustrating enough that I can’t recommend staying here. The rooms and pools still feel dated despite the refresh. The restaurant and hiking trails were nice, but not enough to make up for the service issues.

Great atmosphere and vibes definitely will come again !

Nice hotel overall, but the service did not match the experience. The staff came across as unfriendly unless concerns were raised directly, otherwise, issues seemed to go unaddressed. At the bar, Mitch appeared to be having a difficult day, handling items roughly and creating an uncomfortable atmosphere for guests at the bar. When this was brought to a manager’s attention, the response was dismissive, and there was no follow-up to ensure the situation improved. Hospitality should prioritize guest experience and professionalism, and unfortunately, that was lacking during this visit.

Didn’t have breakfast

Kept having problems with the card key locks on the room door and the building doors… And unfortunately, the staff was not that responsive. Also, the service at the restaurant was not great… But the staff of role is very friendly. They just need to be more responsive.

I love this resort but I miss the movie at the pool and parking is horrible!

Rooms were nice; beds were a little too firm. The pools are nice; there wasn’t a bar open at the pool but they had a service option although it took an hour to be delivered. The hiking paths were a fun thing to do.

The stay was nice

Poor kitchen staff. Hot tubs not maintained well.

I had an amazing experience and the staff was top notch .

It is a really great place to feel you're escaping the rigours of life.

I absolutely loved it here for years. I brought my fiancé for her first time we’ll definitely be back soon

I’ve loved it here for years brought my fiancé for her first time she said we’re coming back every 6 months lol

The view was amazing, the rooms quite clean and spacious, and the pool/hot tub area was perfect.

The View restaurant had a limited menu and although the presentation of the food was great, service was extremely SLOW and the food had no flavor. Could have used some salt and pepper at the least. Ordering from room service had the same options and arrived in 20 minutes.

We booked our room through Expedia, and the listing stated that self-parking was included in the $40 resort fee with no additional charge. However, when we arrived at the hotel, we were informed that the policy had changed and that parking now costs $20 per night, in addition to a $40 resort fee. This was disappointing since it was different from what was advertised at the time of booking. Other than that, everything else was ok.

Yes

Rooms you can tell are on the older side. I also could hear the people above me walking around. Maybe they were heavy on their feet but it was louder than anticipated and woke me up when they returned back around 2 am. Dinner and the view of the sunset was great. Adult hot tub was not as hot as it should have been.

Restaurant and hotel staff were very friendly.

Beautiful hotel and property, wonderful staff

N/A

Overall a great experience as it was a well organized place , enjoyed our stay 👍😄

Our stay at Chaminade was way below par! It’s a beautiful property but very rundown. They informed us that they are remodeling though. Our room was tiny and had a lot thof deferred maintenance like… The heater and TV didn’t work. The Walls are paper thin and our neighs decided to have a party

Clean, friendly staff, excellent amenities

Hidden gem in the mountains

It was ok. Overpriced.

We had a great time! Dinner was the best and so was the Spa! Thank you!

We enjoyed our stay at Chaminade! It was quite, staffs are very friend and the food at The View was fantastic. We will come back again in the future.

Amenities were great!

Kids should not be allowed here it was insanely noisy, could hear every footstep on the ceiling of them running around until 10.30pm. The lunch menu was terrible, the burger tasted old & was cold in the middle & had zero flavor. Our TV didn’t work & it took the front desk 2 & 1/2 hours to come & fix it & then the guy put a football game on & pretended to still be fixing it whilst watching the game?! He literally cheered when he saw the score!!! Feel like this place is ran by teenagers. Not the relaxing spa experience I had wanted…the hot tub looks scummy too & people were just drinking beers in there. I originally had 2 nights booked but I left after the first night. I also complained to the front desk woman & she just said oh yes we have had some complaints about the noisy kids, sorry about that & then didn’t offer any compensation. Awful!

Nice room, friendly staff, beautiful property

The room was clean but the sink was not. It looks like someone shaved his hair with a machine and the the cleaning people didn't see it. This should not happened. We didn't feel safe to park our car in the dark parking lot next to our room.

Ordered breakfast to our room. It was good. Quantity was large and tasted well.

The staff was excellent. From check in to the happy hour crew, to the well-appointed fitness center and spa that pampered me, to our beautiful room!

Pet friendly plenty to do beautiful spaces

A pleasant and polite welcome to the hotel by the staff.

It’s a unique place in the midst of nature trails and old Redwood trees. It’s also positioned with a direct overland path to the ocean. All around a good choice for a stay.

Perfect

It would get 5 stars but if you’re light sleepers don’t take a room on the first floor. Our upstairs neighbors definitely disturbed the peace, stomping and dropping things at midnight and then again at 7am. The property is gorgeous, the staff is courteous, and we loved our morning hike in the forest.

Small room facing road lots of walking in front of room people can look in. Had to close blinds

Pool area is great. Rooms are cute also. Overall there is a bit of an outdated feel to things.

Older property and rooms need some upgrading . However the restaurant and amenities are amazing. This is a nice getaway in the Santa Cruz Mountains away from the hussle and bussel.

The staff was outside smoking right by our rooms. My young son said hello to them and they laughed at him! The room had thin walls and j could hear every step and couldn’t sleep. The room service was very late and half provided.

However the property was nice as well as the staff

Food was superb. The employees were so attentive and very serviceable. This was a business stay so didn’t get the chance to enjoy the amenities. Did manage to squeeze in a hike the shortest trail of the 3 they offer. Breathtaking views especially after rainy day.

Loooooved my experience. Will be back

Room was clean and spacious. Staff pleasant and helpful. Amenities were excellent

Friendly staff, large grounds with a lot to do on the property. They offer room service and breakfast but it is not free

Ron was clean but the bed is very uncomfortable.

Rooms are great! Amenities were fantastic! I love how there are so many activities available on grounds including hiking trails. Will go back for sure.

The resort is very dated.The photos posted of the lobby, and the rooms are deceiving. When we checked into our room, the toilet was running, so we had to change rooms. We paid for a room with outdoor access, they didn’t have any of those rooms available, and we weren’t offered a partial refund. They moved us directly upstairs from our other room and we could hear the toilet from below running all night long. They also began replacing door locks in the morning which made a loud, vibrating sound. On a positive note, the view from the restaurant is very pretty. Unfortunately we didn’t enjoy our stay.

Requested early check-in so that

Rooms are nice, the trails are great. Pool area and Joanne very nice. Only issue is the restaurant food wasn’t great and the service was really bad.

While the Chaminade is beautifully located and secluded, we were surprised to find very small rooms (maybe even smaller than a regular motel) - with not even a real closing bathroom door (not great as a romantic couple thing), the TV was not working (couldn't load Netflix, couldn't turn off so we had to unplugged), the shower was flowing all over with badly located soap so you can't avoid getting your hair wet. I'm also very surprised that at that price point, we still had to pay for our own parking, when there is actually no way of getting there since it is located inside a park. Finally we got there during a UC conference, so the whole resort got really loud with drinking college kids all night long. Our next door room had about 15 of them doing drinking games and being very loud. We felt like spending a night in a college campus, but paid over $500 for it...

So sweet and comfortable, starting from the drive up through the eucalyptus grove to the soft, cozy robe to the yummy bath products... everything was what I needed for a great night's rest. And on the way out the door at 6am I was greeted by the hoot of an owl! Amazing!

Some dirty areas, broken or heavy worn down areas. Hotel smell overall is “dirty”

Rooms were a bit dated.

Safe and clean property.

Had a great stay at Chaminade Resort & Spa. It felt like a true getaway from the city noise. Only had a chance to use the pool area in the evening, and it was lovely. Ordered room service for dinner and everything we ordered was delicious. Can’t wait to go back next time we visit Santa Cruz.

The rooms are cozy and comfortable. Beautiful views. Quiet and serene. The pool area with jacuzzis is relaxing. The spa is relaxing. There is one side for adults only. It has a poolside bar. Super fun! Dinner was amazing and you cannot beat the views and atmosphere. There’s a fun bar as well. The fire pit is cozy. All staff were so friendly.akecsure you explore the trails around the grounds too. Love it!

Okay, first off the staff here is really great! The property is super quiet and you definetly pay for the view to stay here. The rooms definetly need a revamp just the dungeon like feel the rooms are just too dark for my liking and for the price you pay just does not add up really. But the location and views is what your paying for maybe better off to pitch a tent in the woods probably would be more justified. The beds are comfy just did not like having to change my room several times while staying here that sucked but other than that we had a calm nice time here staff is super sweet, the pool and the fire pit at night is nice too. The beds are actually pretty comfy too but that is about all I can say about the dungeon rooms just too dark for my liking. I do appreciate getting the nice fruit plate after bing down at the pool for hours was a really nice addition and super fresh love that! Would I stay again probably but hopefully they update these rooms a little better to be so dark and gloomy... Thanks so much Chaminade have a great day! :)

Awesome place to stay - great food, great pools and grounds. Rooms are comfy and large.

Staff is very friendly and accommodating.

Was nice being so remote yet just a few min from town. Very charming, will come back and stay longer.

It was bad experience they don't have Air-condition the front customer service they are so friendly .

The excellent restaurant, the relaxing adult pool area, impressive gym/spa, and the peaceful quiet environment made this place special.

I loved the location of this property; close to various sites to see, but feels quiet and secluded.

This place is a perfect little getaway. The grounds are beautifully maintained, the spa was lovely, service was great, and the room was exactly what I was expecting. I will absolutely return.

Small rooms with very thin walls. Decor is also pretty dated, especially considering the cost.

Not as cute, fewer amenities than what the website led me to believe.

Photos on Expedia definitely made this property seem much nicer than it was.

The situation was handled very well by the management and we really enjoyed our suite. Pool bar is +! More suitable for families imo.also you can hear the people above feet and muffled talk/music In the 1000 block and you are across from pool and separated by parallel parking and drive. Out of 5 star I would award 3.4 * which is high for Santa Cruz stays.😉

The resort is older but fairly well maintained. Pillows were too thick for my liking. Rooms are tiny. My biggest complaint is they charged 20$ per day for self parking. I was there less than 24 hours and paid 40$for parking my own car. Irritating

Nice, but slightly overpriced

We’re coming back!

Rooms were spacious and clean. We brought our dog with us and we all enjoyed our time there!

Pretty view from restaurant and nice pool area

First room I was placed in, the ac was rattling. Took two calls to get someone to check the ac out. Second room, we had a service tech come out to update the tv while taking a nap. A suggestion for this would be to update the tvs during cleaning and for front desk to inform guests upon check-in.

This is a very great facility with a nice pool, but it could use a little TLC refresh. The service was great and made up for it. Beautiful grounds.

this was the most beautiful location the staff was way beyond kind and made dure we we were treated like royalty !! first class staff

Great staff and a beautiful place!

Great location. Great people. Relaxing and peaceful.

nice area

This was a really lovely stay. Away from the noise of Santa Cruz, we relaxed in the pool, played pickle ball, and enjoyed the onsite bar/restaurant/music. Ideal for adults looking for a quiet few days away where you can park the car and stay put until checkout.

Not worth the value

No Netflix no airplay

Other than a few snags this would be a 5 star review. AC in room didn’t work, kids jacuzzi was broken, and there were no towels stocked at the pool Sunday morning until about 10am. Beautiful quiet place with great views. Restaurant was top notch.

Was slightly disappointed that there was no microwave in the room so as to heat up leftovers from their own restaurant

Long wait to check in. Room was not very clean and seemed old. Room was also Very noisy- sounded like AC compressor right above our heads and went off every few minutes. You could hear rooms around us running their water. Would not recommend to anyone.

It was an amazing stay, I would recommend and I will book again. The restaurant was amazing! Food was great!!!

The View was a lovely setting. I wished I had reserved the room with an outside deck. I missed sitting and enjoying the view. Thank you for a good time.

Lovely beautiful stay

The location was great. The service was hit and miss. The pool was freezing though supposed to be heated and the Hot Tub did not function properly.

Can’t wait to go back! Home away from home.

Lovely hotel in a beautiful location. Wish we had stayed more than one night to get the full benefit of the resort.

The a/c was not working in one of the 4

Though check in was fairly easy, I was disappointed by the room which was small and dated. The bedding seems worn out and the paint on the walls were chipping off. The bed was not supportive or firm. The outdoor jacuzzi had a broken jet and the spa jacuzzi was out of service. This stay was not worth the price point.

One of our best stays so far perfect for a small family, with a beautiful 2-mile trail.

Surrounded by a forest

The property was in a nice area. The lobby area was nice. But that’s where the nice stopped. The room was well worn, bathroom ceiling was peeling, and carpets were not too clean. The pool area ran out of pool towels by 11am and there were no more than 20-30 people at the pool. The room we stayed in had a glass “wall/window” that faced the interior hallway. There should be some kind of shutters, or window covering to block the light from the hallway. It was very difficult to sleep with the room lit up all night.

We waited nearly 2 hours after check in time for the room to be ready. Sure it was a holiday weekend, but we couldn't help feeling discriminated against when other people got their room before us even though we had been waiting in the lobby longer. I also saw another family get offered a restaurant credit when their room was not ready, however we were not offered anything.

Beautiful views, nice hiking trails, pools, hot tubs, sauna, steam bath, spa services. Really wonderful place to relax, we enjoyed it thoroughly.

Amazing stay!

We went expecting a nice resort like atmosphere but instead got a Travel Lodge business motel vibe. The grounds are pretty but the only view is from the restaurant. That and the lobby are somewhat updated- not luxurious but at least newer looking. The rooms are awful- dated ugly firniture, thin sheets, threadbare towels, no reception, unprotected wifi. The "View Suite with Patio" was a joke- the view was of the driveway and the patio was a tiny concrete pad with two plastic chairs- no privacy, right off the driveway with cars driving by. The pool was unheated, no food or drink. Spa was closed. The food in the restaurant was ok- nothing special at all but at least that one spot had a nice view and some live music. Service was fine- check-in and waiters were friendly and competent. It's far from town and you can't walk to anything, which would be fine if it had everything you needed but it doesn't.

Always love staying here.

They have the best staff! Very nice people, very accommodating, they treat us well! THE View restaurant’s staff are amazing! They gave us complimentary chocolate cake! The front desk of Chaminade hotel is very hospitable. Will come back here with my family.

The rooms are outdated, need some repair and to fix the repair jobs that were done terribly such as patch and paint. we saw lots of paint patches all over the room, instead it should have been painted completely to make it smooth and nice. Furniture has no theme, because it's all over the place from photos of santa cruz, to a ruler coat hangar (yes, looks like a ruler, but with hooks coming out). Overpriced everything from cocktails to parking (20$ a day!!). They leave out that if you're 55 plus, you can receive discount on your room, plus a credit for dining. I am 57, and I wasn't offered anything. I was robbed if you ask me. Never ever going back!!

The grounds were beautiful. We were able to check in our room right away. I was a VIP so I received a free bottle of wine. That was ready right at check-in. However, I was a little disappointed that I wasn’t given an option of red or white wine. I’m not a red wine drinker and they only had red wine. So it was a waste. We ate at The View restaurant and the service was a damper. It took about 30 minutes for someone to take our order after I had to speak with someone. They blamed it on a communication error. On the other hand, the food and the views were good. The room was nice and spacious and gave a lot of pillows which I liked. The swimming area was nice and clean. Great location to the boardwalk. Overall me and my family loved it and will be back.

Love yhe place

The resort is nice, has nice amenities but the service is lacking. The AC did NOT work in our room 1002. It made for an uncomfortable night sleep, very stuffy room. Both days we arrived at the pool no towels were stocked. I had to wait in line at least 15 minutes for a cocktail at the pool.

Reserved 2 queen bed room but got only 1 queen bed. Reception folks are not customer friendly. Requested for 2 extra towels since they kept only 2 but never got them though we called 2 times

Other than that, the rooms are nice. The pool, pool bar, fire pits and movies by the pool are fun. There are quite a few hikable trails and wildlife around.

Beautiful location. Limited parking for the property, valet parking was available.

Our room was not ready until 2.5 hours after we arrived. We had to wait around until the room was ready. We didn't want to open our suitcases in the car to change into our swimsuits. We finally get to our suite and we hear an annoying buz sound and the floor in the room was continuously shaking all night and morning. We met other family members that were from out of town. I am vacationing here from Indiana. I'm disappointed that all the hold up did take away from the short amount of time for our family reunion time.

Room was great. Restaurant was slow (it was busy, but people that were sat after us got their food before us and my food was cold - like it had sat for a while before it was brought out). Also, we ordered drinks - ONLY SHOTS- and it took about 15 minutes for them to arrive. Also asked for coffee in the morning and it never arrived. Also-snacks for sale at the gym should be healthier (seriously-chips?)

Beautiful setting and buildings! Nice staff. There was a definite parking problem when we were there both at check in and after dinner. We drove around for ages and couldn’t find a spot.

Everything was amazing!!

Very peaceful experience !

I never knew a resort like this was so close to the beach. My go to vacation spot now.

My stay was just what I needed, a quiet little get away. The staff was all friendly, with an extra shoutout to Andy from the restaurant, who really made my experience feel welcomed and comfortable.

Had a horrible experience here. We had a very bad spa experience, they charged us way more than promised at time of booking. The customer service at the spa is also very rude and unhelpful. Also, the rooms are slightly old and smell.

I was genuinely excited to visit based on the advertisement, but unfortunately, the experience didn’t match what was promoted. I felt misled—the amenities and overall environment were not as advertised. It felt like I was sold something completely different from what was delivered. I expected better transparency and consistency between the marketing and the actual experience.

We had an issue with our first room the first night. The lock to the door did not work, and then we noticed that the additional door lock latch was completely broken. It was too late to move our entire family so we just put our luggage and a chair up against the front door. The recessed lights in the ceiling were also separated from the ceiling and dangling 2-3 inches. Went to the front desk the next morning and they immediately moved us rooms and comped us for the first night. Everything else about the property was really nice! We did not eat on property but the restaurant sounded busy. 10 minute drive to just about everything you would need.

Although the area was nice the room was so loud like the fridge was so loud we had to unplug it to be able to sleep. During the time at the pool they were children splashing around the hot tub and with giant round floatties inside the hot tub which made our relaxing time a bit frustrating so we end up leaving. Other pool is out of order and that was not mentioned during our booking process. We booked this place for the amenities it showed and it was not the best. The food in the restaurant was delicious but the service was not attentive we had to walk out of how long it was taking our server check to charge our room. We are very patient people and don’t like giving out bad reviews but for the amount of money we spend this was not the best place.

loved it

I was charged $120 for a resort fee after checking out of the hotel that was not communicated to me at the time of check in.

Beautiful resort. The spa is fantastic,the view restaurant was delicious for both breakfast and dinner. Great marked trails for walks in the woods. Parking was full, all the time. Our room was a little dark, would be nice if the bathroom had better lighting.

The Handlery is a great option in Union Square for a quick weekend getaway. While it does not have the amenities of a five star, if you have kids, the heated outdoor pool is a huge plus. The place is definitely dated and can use some upgrades/renovations.

It was an ok property thought it be a lot better but older crowd and they were loud.

This is a beautiful property nestled in the Santa Cruz hills, but near downtown and the beaches. The staff and their service was the highlight of our stay.

Had to call the front desk twice for room cleaning. Requested the GM call as i was told there was no MOD. Never received a call.

We had a lovely stay at the chaminade resort. The room was clean. Showe

Beautiful hotel with wonderful amenities! The pool and hot tub area was great after long days hiking. Many state park trails with redwood forests nearby. Friendly staff.

The entire experience from the moment we pulled up was incredible. The Front Desk was incredibly helpful and very kind. They made it very easy to check in and we’re very accommodating with an early arrival. But I must say that Jacob, the valet extraordinaire, was probably our best individual experience that we could have asked for. He was smart, very respectful, knowledgeable, and was quick with everything. He was able to care more about our experience and you can tell how genuine he was with his smile and positive attitude. He’s an exceptional human being, and it needed to be singled out.

Good.

Stay was great!

The property is conveniently located near main roads, restaurants, boardwalk yet is surrounded by beautiful forest.

Amazing and beautiful place to stay

It was amazing

Wonderful location with excellent amenities. Worth the price

Good

The trees are pretty but the resort is full of convention goers and it’s crowded and loud. Our room really far from lobby so hard to gather with friends. Floors really dirty. Staff nice but service was really slow in restaurant.

photos of property were not what we stayed in ... felt like I got taken for a ride for paying more for a upgraded room with a patio... when the patio was literally right next to a walk way and the parking lot.

We really love the hotel. It had everything we needed. The Charging Stations was a major plus. The pools where heated and the Jacuzzi was hot. My only complaint..... the Restaurant was a major disappointment. The staff were nonexistent and the food took almost 45min to come out. Staff never came back to refill our drinks had to track down other waiters or go to the bar. That's a big turn off for me. I wanted to leave a $5 tip and a note! And I'm a great tipper.

Fun

The massage was amazing! The fitness gym was great and the surrounding areas would have been quiet otherwise.

Great service. Beautiful property. Lots to do.

Everything

I didn't go during peak season.. I'm not sure why I wasn't given a heads up or offered another option..we had horrible sleep

Beautiful.

Overall it want the worst stay, but I’ve had much much better.

First time staying here and the power went out in the morning while we were getting ready. Beautiful view though and liked it was dog friendly.

The property is in a wooded area and there are paths to use for short hikes. The lobby and spa are beautiful. Check in was super easy and the staff was really nice. I got a bottle of wine for being Expedia VIP. The room is simple but clean and the bed comfy. Our slider opens to the center of the property. We didn’t use the swimming pool or fire pits but they looked busy. The gym looked nice. We came for a quiet and restful night and we got it.

A little dated. Carpets just seemed dirty. Parking quite limited

Property has all amenities for a convenient stay. Everything you need is already there.

Great

Clean, pleasant