Granada Hotel Santa Clara

The shower was oddly shaped and shower head not very adjustable. A lot of water leaked out of the glass doors getting the floor wet. The TV had Audio Description turned on and we could not figure out how to turn it off. The remote was slow to respond to button presses.

M

This was my second stay at this hotel for WWDC! It still could use a little bit of updating in areas, but overall it was a very clean and enjoyable experience. I definitely will continue to stay here as long as I continue to attend WWDC!

They do not clean the rooms every day. I stayed for 2 nights and I asked for extra towels. They promised to send them to my room but they never did. You get what you pay for. I stayed in worst hotels. Overall 2-3 stars.

Several hairs in the towels and beds are very old, caused severe neck pain

Great stay great location.

I had a great stay. Located in a good environment.

Bedroom was quite ok, clean, new bath, proper beds. The hallway and the corridor need to be redone. Staff very kind and helpful

A

The staff was very helpful and friendly. Made check in painless.

Clean room. Great parking. Front desk was very kind and helpful.

The room was clean but needed some updating, parking was good!

I always have a pleasant stay here.

Both sister are amazing. Very polite and helpful

Close parking, shopping and restaurants within walking distance, AC is great. Friendly staff. Will stay again.

Room smelled and shampoo, conditioner everything was really bad quality. Staffs were knocking on the door at 10:55am to telling me to check out

Expedia false advertised my stay here in March. Don’t expect a room that has new utilities. The room I was given was covered in mold and stains, absolutely disgusting.

It was an amazing experience staying at the property. The location of the property is also close to major restaurant chains and right next to the bus stop.

The exhaust fan is loud it may need replacement...

It is basically a motel rather than hotel and only provides very basic stuffs. Bathrooms are wore out, it really needs to have major upgrade to maintain the level. There is no elevator and no way to boil hot water in this motel, you will be asked to carry your own bags to second floor through stairs. Front desk service is good, they are willing to switch room to first floor due to no elevator to second floor.

Very good

Not enough towels for 2 bed room. I think there was only one big towel. Shower door did not and could not entirely close. New shampoo bottle appeared on 2nd or 3rd day of stay that was not there before. Heard noises from room above us. Seems like a little louder than it should be. Room look liked a 2.5 - 3 star room. Would not go there again.

I like this room a lot: good size shower, bed is comfy, mattress has support, internet can stream Instagram no problem. Mirror has a light with both cooler and warmer tones which I don’t need but thought was cool. This room on the “remote” side was better than the room I had on the “front desk” side/building.

My marks are lower than they might have been, simply because this is not a hotel by any measure. No daily room clean, not a 24-hour Front Desk, no breakfast, etc. That said, they seem to be upgrading the rooms, and I was pleasantly surprised by the overall quiet on the floor and between rooms. I appreciated the microwave. This is a 50s motel property that is above average in some important metrics. The price was very competitive.

Exceptional

Very quiet and comfortable, friendly...

The staff went over and beyond to help me with a small issue. They made my stay more relaxing. There wasn't anything I did approve of or dislike.

Very quiet and comfortable, friendly staff, great value!

There wasn't anything I did approve of or dislike.

Overall good in motel level accommodation

The room itself wasn’t too bad, it definitely had what it needed but it was definitely more dingy. The bathrooms were clean but rather dated which gives this look of being dirty. Sheets had random stains too but honestly I was looking to stay somewhere cheap and convenient so I can’t be too displeased. The staff were super nice and helpful. Air conditioning was loud but good. Great food around here! I wouldn’t be opposed to staying here again if I’m tight on money.

Exceptional

An inexpensive and convenient hotel for the area that has a mini fridge and microwave.

Place is good, price is good, shower felt a little cramped.

Parking was available. AC worked, but was very loud. Room was clean. Staff was okay. Pillow was very squishy, and uncomfortable to sleep with since It hard to keep your head in one place with squish pillow.

Clean, comfortable and a good arra

Room clean, easy check in, AC works fast, will stay again

Around 3 am, right outside of our room, there was a kind of transaction going on. The photos on the web didn’t give us the impression of sketchiness

Staff are friendly the rooms are clean and the area feels safe

She asked to give $200 cash. It took soo long. The room was very dirty.

The staff was courteous. I have stayed here on multiple occasions and for the price it works out just fine. Parking is plentiful and seems safe. Not a lot of walkable options for dining but if you like El Pollo Loco it is about 20 feet away! I had the Standard room (not remolded like the Deluxe rooms). It was fine if you don't mind some old school hotel carpet in the room. You can pay a little more and get the remolded room without the carpet if that works better for you. Overall, it's a good deal for the location and price.

The rooms were clean and the bedding was comfortable. The front desk people were nice but the maids are too loud. The bathroom was also quite small.

The shower could use being redone and the plug on the lamp next to the bed did not work. so I had to run an extension cord from the other side of the room for charging things. also no battery cover on the back of the remote so the batteries kept trying to fall out. it was a little rough BUT the bed was very clean and might have been more comfortable than my own bed at home. So if your main focus is a place to sleep after a long drive or work this place is awesome.

The staff. The staff is perfect.

Polite and nice staff. Place is outdated and Wi-Fi was terrible with code provided.

Nice staff at front desk. Parking available.

I had a very pleasant stay here.

Very good for the prices

The room is very quiet and clean. The bathroom is very big. The location is convenient and close to the shops and restaurants. I like the bed. Parking lot is big.

Five stars all around from the friendly professional staff to the spacious room. My new go to place to stay when I’m traveling in the area. Thank you Granada in staff for a wonderful stay.

Overall everything was very well done. Bed was comfy pillows for extra comfy. Shower was decent. Overall I had no complaints. Highly recommend

The place was clean and everything worked. Pretty good place for the price.

It was a quick stay, I was there due to a family emergency. Nothing fancy, but quiet enough for a good night's sleep

Super old beds. Property is falling apart. Heater didn’t work at all. Reception person was friendly

The staff are excellent and rooms are clean but its a basic venue i.e. no pool, or anything fancy. If that's what you need.

The staff. Whenever I book a room in the San Jose area I will never go to any other motel/hotel because the staff is perfect.

it is okay. The room price is okay

My carper was dirty and the shower was like it had severe patches of silicon

Great option - it did everything it needed for a great price.

Need more towels & better pillows

This hotel doesn't deserve even two stars. It is very old and poorly maintained. There are broken faucets, dirty and peeling carpeting, chipped and grimy walls, mold in the bathrooms, and mattresses that are over 20 years old. Even the renovated rooms feature old, scratched furniture and the worst mattresses in the world; it feels like an abandoned building where no one has spent a single penny on upkeep. The staff members are very friendly, but that alone is not enough to warrant a positive rating.

The room was clean and the service was excellent

Like it

Buen servicio

A/C may need some maintenance.

Old hotel, needs updating. But...

Old hotel, needs updating. But comfortable enough for one night.

Good

Plenty of on site parking, very convenient. Stayed in one of the premium rooms, very nice, I was impressed. Will stay here again.

I checked in and was given a dirty room - unmade bed, dirty towels all over the bathroom, not off to great start. Went back to the front desk (the desk attendant didn't seem all that surprised and just gave me a flippant "oh, sorry") and got a new room assigned and was shocked by how disgusting it was. Aside from the atrocious "decor" with competing patterns and color schemes - nearly bad enough to give you a headache just looking at it - the room itself was just gross. Nobody, and I mean NOBODY should be renting a room in that condition at any price. Holes in the walls, broken outlet and light switch covers, non-working lamp and the bathroom - my Lord, I've never in my life seen such a vile bathroom in a hotel. Black mold all over the ceiling, moldy caulking, FILTHY grout in the shower and the shower door would not latch, not even close, so after a shower there was water all over the floor. The only redeeming quality was I didn't leave infested with bedbugs. Whoever owns that dump should be ASHAMED of themselves. I couldn't wait to get out of there. I spent maybe 8 hours there and it was 8 hours too long. I've stayed in some cheap, even seedy, places in my years but nothing ever as gross as this place. I saw they were doing some remodeling on the first floor and the pics on the website looked decent for the price but it was a total bait and switch. The room I was assigned was not fit for human occupation. Shame on you Granada!

Clean, spacious, fresh linens and staff super helpful kind, pleasant and accommodating 👍💪esp Vanessa the front desk, helped us with recommendations for food and entertainment despite San Jose being an early rather sleepy city 🙄convenient to both silicon valley and SJ/SC venues, quiet and coffee (Keurig) in lobby was simply an unexpected treat, also filtered water and plenty of functional ice options, showers and baths updated and functional, relaxing and cable TV operational and very close to quick meal and snack options, amenable and very safe premises, highly recommend considering the Granada for your accomodations👍

Exceptional

Room was very clean and the staff was very professional. Service was great and the coffee was great. Wifi was stable and fast, very excellent. The shower was a bit difficult. The shower head is not adjusable so i was stuck trying to cram into a corner to get proper water coverage.

Room was very clean and the staff was very professional. Service was great and the coffee was great. Wifi was stable and fast, very excellent. The shower was a bit difficult. The shower head is not adjusable so i was stuck trying to cram into a corner to get proper water coverage.

Yy

No room service at all

one overnight business trip, upgraded room was very nice, bed comfortable, quiet room, convenient parking, good wifi, will stay again

Laundry was available and oversized. Wifi worked well. Desk was adequate work space, nice bathroom, very quiet neighborhood for being in El Camino Real. Bed comfortable.

I stayed for three nights and work graveyard and had to do over time which ran into my check out time, so I couldn’t clear the room of my belongings. The hotel staff with out hesitation kindly bagged up my belongings for me . One day it was really hot I called to have them turn on the ac which they did and I arrived to a nice cool room. Over all very satisfied.

I stayed for three nights and work graveyard and had to do over time which ran into my check out time, so I couldn’t clear the room of my belongings. The hotel staff with out hesitation kindly bagged up my belongings for me . One day it was really hot I called to have them turn on the ac which they did and I arrived to a nice cool room. Over all very satisfied.

Couldn’t believe the place. Absolute dump. I left and got a room somewhere else

Clean room. There was a disgusting stain on the toilet seat.

Good

Good

The bathroom cleanliness was inadequate as well with what appeard to be throw up on the walls.

Rooms look absolutely nothing like the pictures. For over $100/ night I was a bit disappointed. I also have not received my refund for the damage deposit and my phone calls have not been returned regarding this.

It was a very pleasant stay No comment

No comment

clean room, quiet, friendly staff, convenient location, will stay again

Stayed one night

Good

Location was okay. Food around is great. Place is kind of worn and torn but not bad. Beds are not that good but it works A little outdated and beds are nothing new. But I would go back if I'm in the area.

A little outdated and beds are nothing new. But I would go back if I'm in the area.

The room is clean and new. Although the building seems a bit old, the overall experience is still good. I would recommend it to anyone on a budget.

The room is clean and new. Although the building seems a bit old, the overall experience is still good. I would recommend it to anyone on a budget.

Mediocre

Mediocre

The was an absolutely amazing stay! I was here for Super Bowl LX and the ENTIRE stay, from start to finish, was perfect. Easy check in, friendly staff, spotless room, and very quiet. It was a 10 minute drive to the stadium (even on game day in heavy traffic leaving it was only 20 minutes). Definitely will be staying here again!

The was an absolutely amazing stay! I was here for Super Bowl LX and the ENTIRE stay, from start to finish, was perfect. Easy check in, friendly staff, spotless room, and very quiet. It was a 10 minute drive to the stadium (even on game day in heavy traffic leaving it was only 20 minutes). Definitely will be staying here again!

The staff was courteous. The shower heads are a little low for a person over 5ft.10" tall. Beds were a little lumpy. Some of the staff couldn't understand English very well. Otherwise, things were ok.

The staff was courteous. The shower heads are a little low for a person over 5ft.10" tall. Beds were a little lumpy. Some of the staff couldn't understand English very well. Otherwise, things were ok.

Was not able to cancel my reservations a week in advance because hotel said it was black out days. Ridiculous since they would hv made that money back easily since it was Super Bowl weekend. Even purchased extra

Was not able to cancel my reservations a week in advance because hotel said it was black out days. Ridiculous since they would hv made that money back easily since it was Super Bowl weekend. Even purchased extra

The hotel smelled musty, with hints of cigarette smoke throughout. The staff was lovely, but the place needs major renovations to be worth $400 / night.

The hotel smelled musty, with hints of cigarette smoke throughout. The staff was lovely, but the place needs major renovations to be worth $400 / night.

Great location. Very good service.

Great location. Very good service.

Good

Needs a refresh. Old musty carpets.

Needs a refresh. Old musty carpets.

Rooms are a little dated. Caulking around the shower looks really cheap. Chipped porcelain bathroom sink. Walls not very professionally treated. Property needs some maintenance and a refresh in many rooms.

Rooms are a little dated. Caulking around the shower looks really cheap. Chipped porcelain bathroom sink. Walls not very professionally treated. Property needs some maintenance and a refresh in many rooms.

Friendly staff. The hotel did not receive my request for a ground floor room, in spite of booking.com telling me they received and approved my request.

Friendly staff. The hotel did not receive my request for a ground floor room, in spite of booking.com telling me they received and approved my request.

The building was older and the deluxe room which was supposed to be better and slightly more expensive than standard was a bit shabby. Square pillows not comfy. But the sheets and towels seemed clean. Bathroom older but clean. No bad odor in room. Did not use tv or coffee machine. It was fine for one night.

The building was older and the deluxe room which was supposed to be better and slightly more expensive than standard was a bit shabby. Square pillows not comfy. But the sheets and towels seemed clean. Bathroom older but clean. No bad odor in room. Did not use tv or coffee machine. It was fine for one night.

On the site said pets are ok. And when I go the Granada Inn, over a video call I was told “they are not pet friendly and I needed to request my money back from Expedia”.

On the site said pets are ok. And when I go the Granada Inn, over a video call I was told “they are not pet friendly and I needed to request my money back from Expedia”.

It was cheap. It requires card key to enter lobbies so it’s secure. Loud construction going on. It was not very clean, I assumed it was a unit they probably don’t use often as the floors had dust on them. I was able to shower and see the water marks wiping off dirt from the floor. The water system was old I assumed? As it took like 5 minutes for the water to become hot enough to shower.

Staff was friendly and helpful with all of our questions and concerns

Staff was friendly and helpful with all of our questions and concerns

Clean room and Great staff

Clean room and Great staff

Nice staff clean room

Nice staff clean room

Room was clean and comfortablbe.

Room was clean and comfortablbe.

The room was clean and comfortable. The staff was friendly and kind.

The room was clean and comfortable. The staff was friendly and kind.

El aire acondicionado es de los viejitos es un poco ruidoso pero funciona bien. El staff super bien.

El aire acondicionado es de los viejitos es un poco ruidoso pero funciona bien. El staff super bien.

Excellent price, centrally located, friendly front desk staff. Clean, comfortable room, strong wifi.

Excellent price, centrally located, friendly front desk staff. Clean, comfortable room, strong wifi.

Nice stay for the price.

Nice stay for the price.

It was ok

It was ok

Room very clean and area quiet

Room very clean and area quiet

The location and distance to the airport. The comfort of bed and pillows were awesome! The Staff was very friendly. I didn't like the shower that appeared dirty.

Good place when traveling on a budget

poorly maintained and bathroom had quite a bit of mold in bathroom.

Room was clean, staff nice.

Room was clean, staff nice.

The room was spacious and clean. Also, the staff was very welcoming. I'll be back. Thank you.

The room was spacious and clean. Also, the staff was very welcoming. I'll be back. Thank you.

Awesome possum!!

Awesome possum!!

There was construction being done on the building. The noise was deafening and the walls rattled. I did not stay and want a refund!!

A clean and well lite place to while in Santa Clara. No comments.

The room heater had a problem and they offered to move me to another room and I asked for a heater instead. I gave 5 stars because they were very helpful and they did not charge me extra even though because of my work I had to check out an hour late, so I was grateful for that. I will return again for my next trip.

The room heater had a problem and they offered to move me to another room and I asked for a heater instead. I gave 5 stars because they were very helpful and they did not charge me extra even though because of my work I had to check out an hour late, so I was grateful for that. I will return again for my next trip.

Losing wi-fi connection often

Losing wi-fi connection often

The front desk. If I could give a 100 star rating I would.

The front desk. If I could give a 100 star rating I would.

Ice n clean Beds not too comfortable.

Needs to replace carpet, bathroom door can not close , can not sleep all night because the heat too loudly when get in the room smells very bad ( bleach)I still have pictures

Needs to replace carpet, bathroom door can not close , can not sleep all night because the heat too loudly when get in the room smells very bad ( bleach)I still have pictures

Clean room.

Clean room.

So good

So good

It was relaxing

It was relaxing

Clean, comfortable room for good night's sleep at a good price.

Clean, comfortable room for good night's sleep at a good price.

The hotel does not have any staff at night. There's a kiosk that turns on, and a person in another country handles the check-in via video call. It seems neat, but who will help the guest when something happens at night? Wait until the morning when the staff comes in during business hours? They only clean the rooms twice a week on Mondays and Thursdays.

The hotel does not have any staff at night. There's a kiosk that turns on, and a person in another country handles the check-in via video call. It seems neat, but who will help the guest when something happens at night? Wait until the morning when the staff comes in during business hours? They only clean the rooms twice a week on Mondays and Thursdays.

Good

Good

I would stay here again. The accessible room was comfortable and the price very good. For the most part it was quiet except for 9am Saturday when leaf blowers were outside my room AND housekeeping vacuumed inside. Staff was competent, accommodating and friendly.

I would stay here again. The accessible room was comfortable and the price very good. For the most part it was quiet except for 9am Saturday when leaf blowers were outside my room AND housekeeping vacuumed inside. Staff was competent, accommodating and friendly.

Great customer service

Great customer service

Staff. 100 stars.

Staff. 100 stars.

Clean Room

Clean Room

Bad

Bad

Awesome staff friendly and professional and courteous. Great location! Always our go to hotel when In Santa Clara!

Awesome staff friendly and professional and courteous. Great location! Always our go to hotel when In Santa Clara!

I’ve been using them

I’ve been using them

Price No iron. Then the bone they brought had a sticky burnt spot which ruined my shirt. No soap in the shower. There was lotion installed instead. Carpets filthy in hallway

Friendly staff and great cleanliness

Friendly staff and great cleanliness

The room has a window so it is airy which i like. Everything is clean. I will stay here again.

The room has a window so it is airy which i like. Everything is clean. I will stay here again.

Clean quiet room easy parking safe neighborhood

Clean quiet room easy parking safe neighborhood

Didn't care for the restaurants that were surroundeding

Great service, high tech easy check in. Check it out, you'll be pleasantly surprised. Everything was nice,!

It was a good price

It was a good price

This is my second time staying here for work related travel. Some of the best Korean and Indian restaurants that I've ever been to are within walking distance, as well as convenience and grocery stores. Its also walking distance to nVidia, and a nice walk along the canal. I will come here again each time i visit Santa Clara.

This is my second time staying here for work related travel. Some of the best Korean and Indian restaurants that I've ever been to are within walking distance, as well as convenience and grocery stores. Its also walking distance to nVidia, and a nice walk along the canal. I will come here again each time i visit Santa Clara.

.

.

Its one of the 3 good rooms where nearly everything works

Its one of the 3 good rooms where nearly everything works

Horrible no breakfast and they charge me 100 dollars deposit for one night

Horrible no breakfast and they charge me 100 dollars deposit for one night

Location was reasonably near Levi's Stadium. Shower was good. Quiet for our one night. Hard beds, unattractive and worn furniture. Vending machine outside of office would not take bills. Pretty old and dated property.

4

4

Cons: Worn hall carpeting. AC didn’t cool much.

Cons: Worn hall carpeting. AC didn’t cool much.

I was very misled based off Expedia reviews. This place was a dump! We only chose it because it was close to the airport. We felt very unsafe but unfortunately all hotels were sold out and we had nowhere else to go. The rooms were grimey, very noisey, and the doors didn't have safety latches we put furniture in front of the doors at night.

I was very misled based off Expedia reviews. This place was a dump! We only chose it because it was close to the airport. We felt very unsafe but unfortunately all hotels were sold out and we had nowhere else to go. The rooms were grimey, very noisey, and the doors didn't have safety latches we put furniture in front of the doors at night.

Room was excellant except for: Bathroom had water damage. Would recommend those repairs.

Room was excellant except for: Bathroom had water damage. Would recommend those repairs.

Good value for money. Internet could improve.

many of the showers at this motel have mold and look terrible with respect to fans falling apart, caulking needing replacement.

Basically in my stay at Grenada Inn, they gave me a wifi code and it was not working when I enter the code. So I could not perform my office work because there was no wifi. I had to drive in the night to the office to get my work done. I have asked the management there to refund some of the money atleast then they said you booked thru expedia and we cant help on this. So I was hoping if expedia can refund atleast a portion of the expense for my one night stay there. I am a regular customer of expedia , thanks.

Not a lot of food options in area. Safe area .

After-hours front desk is a kiosk with staff available only via video call. No issue checking-in using the kiosk. Overnight housekeeping needs had to wait until 6-8am, when staff arrives on-site. Hallways and exterior of the building wasn't impressive, but inside the room is very clean. No stains on sheets, equipment and furniture are relatively new as well. Great experience, especially for this price.

The front desk. The people working the front desk are amazing!!

Clean room

Everyone and Everything was amazing and immaculate!!

Great access to eateries. Highly recommend you get Korean food across the street and then karaoke 🎤 next door

Both the room and the bathroom were spacious and clean. Friendly and helpful staff. Very convenient parking.

Clean room and friendly staffing

The microwave did not work, the water pressure in the sink was not non-existent.

My stay at Granada Inn was ver good! Easy check in when I arrived and the gentleman at the front desk was very helpful. The room itself was cozy and clean with everything I needed. There are plenty of restaurants within walking distance which was a plus!

Walk to breakfast, walk to lunch, walk to dinner!

Roach on the sink this morning and leaky roof above the toilet.

cleaning

Friday, 3:30am someone attempted to enter my room through the adjoining room door. Thursday someone attempted to enter through outside window (had to start closing window at night). Police came out, hotel staff did nothing to remove person from hotel that was responsible. Woman (B) knocked on my door Saturday at noon and stated somebody rented my room yesterday. I paid for room Saturday morning on line. She told me to leave room I was in for prior ten days without any prior notice. I was put into another smaller, room for $99/night, but I found same room on line for $85. The first room was bigger, quieter and cheaper. The second room has loud trucks parking one foot from my window, and loud noises from room above and from room next to me. They cheat/lie. (woman A) came to my door 3 times in a 40 minute period, tell me I had to come to office to check in before noon. I stated I booked room and paid for it, the woman stated it is policy. Her constant harassment prevented me from going back to sleep and relaxing. One of other knocks on door she wanted me to pay extra $10, after I already paid full price for room on line. She falsely claimed room I paid for was not room I was in. I refused & stated I would check out in morning. Many people who stay here, like me are seniors or disabled & forced to pay extra as part of scheme

I got my room - 165

The place was clean and roomy than I originally expected. The team was accommodating and I had zero complaints about any aspect of my stay. I will most definitely return in the near future! Highly recommend for the great value and the location which was next to an El Pollo Loco which was very convenient for me.

The friendly front desk and the remodeled room are well-maintained and clean. The building is a bit old but acceptable.

Very clean and quiet!

Not a single problem

Great last minute decision

Clean quiet good

Very comfortable and quiet. Fast check in and check. Definitely will be back

I chose this location nearby a meeting I needed to attend I arrived at 3 pm to check in and was told it would be an hour before my room was ready, my meeting started at 4 I needed to shower and change the delay caused me to be late 40 min, not happy with the check in delay/

2. The room had horrible water damage and mold on the walls, ceiling, and door. The carpet was ripped from 2 sides and was sticky. They tried to paint over bubbled up water damage and it was peeling off the wall. The door to the bathroom was covered in bubbled up pain and water damage that obviously came from the bathroom. Bathroom floor was not clean . I didn’t take my sandals off to even use the bathroom. 3. The bed was HORRIBLE. Paper thin and all you can feel are the springs. The bedding is a thin white sheet and a worn out thin brown blanket. Only thing that was ok was the pillows were super soft. 4. We could hear EVERYTHING in the lobby and the people next to us. We didn’t sleep at all. We didn’t even leave our stuff in the room when we left for a few hours. I honestly didn’t even want to stay but we already paid the deposit and wouldn’t get the reservation back. The whole hotel is VERY VERY outdated and needs a lot of maintenance. The mold & water damage is unexceptable. There was another guest in the lobby upset that he was charged 3x for the same room and the staff was arguing with him for a while even after the guest showed him his bank statement. HORRIBLE CUSTOMER SERVICE.

Good place to stay at also very clean

I will not stay here again

I had a nice and pleasant stay. The room is spacious and got all the aminities.

Front desk was super informative & just nice overall!

Very old and outdated which wouldn’t have been a big issue if the room didn’t have so many problems. The bed side lamp didn’t work, the remote control only worked intermittently, as well as the toilet ran intermittently all night and day. Also there was black mold in the shower. The whole room just felt dirty and it definitely had a smell. It was in a good location I will give it that.

The toilet had not been clean properly in who knows how long.

Room was clean, staff was great, very quiet. Not bad for the price

I've been staying at Granada inn for several years now it is a nice place

Good place and an appropriate value for money.

This hotel was fine for my purposes. One night stay before my flight home. Comfortable bed. All normal amenities. Many food options in the area. I would use them again.

I have still not received my 100 deposit

Great value!

Tired property. Not the cleanest. Leaking toilet and sticky carpet. Friendly staff. Area lacked much for families.

The desk clerk was helpful and very cheery for it being so late in the evening. Hotel was older but well kept and clean. We were there for a visit to the Winchester House which was only about a10-15 minute drive. Plenty of stores near by to get forgotten essentials. Overall a very good stay.

This is an older property like many in the area without some amenities like a pool or breakfast, but it is evident that the management cares about the cleanliness and general care of the hotel. My one-night stay was comfortable and quiet. Food and shopping options are convenient to its location.

Overall can’t complain

Clean room, friendly staff, what's not to like? :)

The room was very subpar quality and extremely outdated. Dirty showers, faded molding, broken window, outlets that didn’t work. Overall bad experience.

Great place to stay—clean, well-maintained, and equipped with all the necessary facilities. It’s conveniently located near major tech companies like NVIDIA, Intel, and more. The staff was helpful, though a bit more warmth in their approach would make the experience even better.

Its budget friendly and decent. Bathroom could be used more work and shower could be a bit more plus size friendly. Bed was comfortable and the storage area are nice and clean.

Very prompt check in.

room smelled horrible. baseball sized hole in window screen

Booking was easy. Staff were friendly and accommodating.

There was constant rumbling engine sounds on and off through out the night. I think it might have been other folks AC units, but I couldn't tell for sure. The price was OK, so this is to some degree a case of you get what you pay for. I'll pay a little more next time and stay some place else.

Bedding and decor was very dated and the shower was pretty gross.

To be completely honest, the hotel is pretty dated and in need of some TLC. And in some aspects, it did make the place look pretty cool I guess…(faded old posters on the walls, specifically) I do hear that they are planning a remodel soon, so that’s definitely a plus. Overall the rooms were very clean and comfortable, and I did not run into any issues at all during my stay!

Quiet & Convenient

Excellent staff and clean accommodations. El Pollo Loco is right next door.

the property is clean and well maintained.

Good basic room, older but clean. Convenient to SJC.

Overall, it was good.

Basic motel near the airport. Fine for a place to sleep.

room was soaking wet with a horrible stench the whole stay. had to keep windows and door open to even breath

Great value for the price. Clean room, hot shower, microwave and fridge very convenient, alot of channels on tv and I got a good night's sleep. Will stay here again

Only issue was shower paint flaking

They caused me a great feal of stress...lil bro was in his car in the lot....he was a paying customer...they called the cops and he was arrested

Nice

Peaceful place

Great price and location

Good for the price. Centrally located. Will stay again.

Great basic room. Some signs of aging in the bathroom amenities, like degraded caulking or some scale-clogged rubber nozzles in the aging shower head, but everything was clean and functional.

Not a bad stay, very quiet. Carpets could use some cleaning as there was dirt and grime strewn about the floor area.

Okay, upon entering the room it looked decently clean. I immediately noticed that there was no couch or kitchenette like the photos described ans the price reflected when I booked the room. Absolutely not worth what I paid for the weekend. It was just little things here and there like the fridge and microwave was not olugged in. A cold fridge upon arrival would have been great. The plugs next to the bed didnt work so we couldnt charge our phones bedside. The light really shows through around the door - the door that does not have any extra locks or security. The window screen was bent in like someone tried to break in at some point. The TV remote power button didnt work. But then, the morning of check out, there were ROACHES. And yes, I have a photo.

Run down and smelling old, shower clean but stained and unappealing. It was priced accordingly. Did not like checking in with video to some guy in India. Room card dispensed from machine did not work and it was late so did not like having to wait for a local person to come over and fix that problem.

good

Really upset they allow blowers cleaning up on Sunday's. This should not be allowed as Sunday is expected to be quiet day. The blower usage cost the accommodation a 5-star review and almost gave them a 3-star because of this noise. I strongly suggest they change this policy and not have non-emergency noisy work performed on Sunday's nor Federal, State, County or City Holidays.

Room was moldy smelling. Bathroom sink was in bad shape. Taps were loose and old. Need maintenance.

This is my go to property

I loved all but the tiny shower stall with worn flooring and scraped up wash basin

hairs remaining on the floor of shower，not cleaned microwave mounting a little too high for use。 the good thing is the front desk receptionist and the greeting cafe are good。

Excellent!!

I stayed in one of their newly remodeled rooms. The restroom was nice. Rectangle spacious shower, modern toilet fixture. In room sink was very modern as well. The mirror had frame ambient lighting. New wooden floors and HVAC. The remaining furniture ( bed, nightstands, tv) seem to be out dated, however it could be a temporary thing. The rest of the building is outdated but the facility has a warm vibe. Hospitality is very good. Overall my stay was quiet and comfortable.

Good

Not like: loud fan in the lounge area; no elevator; used stairs to second floor.

Staff at front was very kind and professional. He moved me to another room because original room had a strong smell and shower had paint peeling on the floor. However the second room shower was in worse condition.

The staff are the absolute best!!!!

This place is not as advertised, unfortunately. I will start off at the front- there is a water pitcher that has gross looking pieces of lemons that was NOT changed overnight. Pretty gross. The beds were absolutely horrible. Rock hard. The heater didn’t work so my daughter and I were up freezing at 3:30am. Walls are paper thin. I mean I could hear the tv and just normal talking in the next room. I doubt the bed sheets were changed because there was a piece of food on one of our beds from whoever was there before. The carpet in front of our entrance to our room was wet and stained. It’s smelled so bad. Vents are dusty. Everything needs a good cleaning here. Do not recommend and will NEVER come back.

Na

This property is awful

The location and price were good. The rooms are what I would expect from a 2 start motel.

I know the hotel is a budget hotel, but a budget hotel still should have class and some kind of standard. It was a learning experience for me and a mistake one does not repeat.

For the price, it is perfect, centrally located, everything is closeby, secure building. Friendly staff. Was able to do laundry. Will be staying again

at Levi Stadium. Had to haul suitcases up two flights of stairs. Front desk attendant and housekeeping friendly and helpful. Entire property needs renovation - many shoddy repairs evident. No breakfast.

Its close to shopping centers.

I had a great experince at this facility. Staff was very professional and kind. Rooms were clean and had a microwave and fridge for great convenience. Close to a lot of places to eat out. Was very quiet and private.

Staff very nice

Things we dont liked: dirty carpet, shower door wont close, ac/heater stopped working, room service twice a week.

Its cheap and fine for my puroses but i am not picky. Its a cheap place to stay. A picky person may not want to stay here.

My experience was wonderful.

😭

Wonderful all the way around.

I had a spacious room with nice and essential amenities; the outdoor seating area was a nice surprise; and lobby desk staff was friendly and helpful.

It was uniquely nice

There wasn’t enough pressure to go #2 in the toilet, the hallways had that wet-carpet smell, and the service to get the bathroom toilet squared away was very poor. Won’t be staying at this hotel again.