Hampton Inn & Suites San Mateo-San Francisco Airport
About Hampton Inn & Suites San Mateo-San Francisco Airport
Located within 16 miles of Shoreline Amphitheatre and 21 miles of Oracle Park, Hampton Inn & Suites San Mateo-San Francisco Airport provides rooms in San Mateo. This 3-star hotel offers a 24-hour front desk. Union Square is 22 miles from the hotel and Oakland Coliseum is 23 miles away. San Francisco City Hall is 21 miles from the hotel, while Moscone Center is 21 miles away. San Francisco International Airport is 6.8 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
Guests generally have a positive experience at this hotel, appreciating the cleanliness, comfortable rooms, and friendly staff. However, some guests have issues with the breakfast, noise levels, and outdated facilities.
- Cleanliness and comfort of rooms
- Friendly and helpful staff
- Limited or poor quality breakfast
- Noise issues, particularly from nearby freeway or other guests
- 5/5
Clean property, comfortable beds, excellent breakfast.
- 5/5
Very good place
- 4/5
The breakfast was perfect. All food was great and choices for all.
- 5/5
Staff were very friendly. They had a nice breakfast spread.
- 5/5
Great
- 5/5
Staff was very polite and professional
- 5/5
Clean room. Clean bathroom. Well stocked. Fridge and microwave plus. Bed comfortable. Breakfast good. Location great. Thank you.
- 5/5
Clean and convenient facilities; Breakfast is good.
- 5/5
Safe, comfortable, clean, excellent location. Would definitely stay here again.
- 5/5
Excellent service, rooms clean with fast response to requests. Breakfast with lots of selections. Will definitely come back and will refer to friends 😊
- 5/5
Good value for clean, newer hotel. Beds were good and the fridge and coffee maker were nice additions.
- 5/5
The hotel is in a very convenient location to the San Francisco Airport. The grounds are well lit and very safe. The hotel itself is very clean. Nothing to complain about.
- 5/5
Clean facility
- 3/5
Disappointed with no housekeeping after staying 3 nights
- 5/5
Breakfast was filling, common areas were very clean, room was very clean, Parking was plentiful and free. Lots of other restaurants nearby.
- 5/5
very good
- 5/5
Very clean, pet friendly, vegan options on request at breakfast and lots of beautiful outdoor seating. Great stay! We will definitely be back
- 4/5
The hotel was clean, the free breakfast is a plus! But it is right down the street from apple fritter which is also delicious! We had some issues with our keys, first my brothers wasn't working he got his replaced then mine didn't work and I had to get mine replaced as well, so a little bit of a pain but they were fast about replacing them and nice about it
- 4.5/5
Clean, modern, convenient location. Free parking. Breakfast a little better than most. Small problem- thermostat didn’t control the temperature very well and I had to get up in the middle of night to adjust it
- 5/5
Exceptional
- 5/5
Very clean, a newer property with free parking.
- 4/5
Very good
- 5/5
Breakfast and parking are included and great location for dining and shopping.
- 5/5
Exceptional
- 5/5
All
- 5/5
There was nothing I didn't like. I wish there was a pool or sauna but it was a great location. The bathroom door had small gaps so I felt shy to use the bathroom since we were in a group setting.
- 5/5
I liked that this place was off the freeway and that there were Tesla chargers on site!! We rented a Tesla for the weekend and having a charger at the hotel was a plus. There was nothing I didn't like. I wish there was a pool or sauna but it was a great location. The bathroom door had small gaps so I felt shy to use the bathroom since we were in a group setting.
- 5/5
Great location with breakfast and parking included! Staff are friendly and helpful. Property clean.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
All
- 5/5
Exceptional
- 4.5/5
Typical "Suites" food but laid out well. Location near many good places to eat. Easy to get onto highway 101 to go north or south. Quiet. Gym is spacious and is well maintained. No complaints
- 4.5/5
Typical "Suites" food but laid out well. Location near many good places to eat. Easy to get onto highway 101 to go north or south. Quiet. Gym is spacious and is well maintained. No complaints
- 5/5
This property was clean, well-lit, quiet, and well maintained.
- 5/5
It was really nice! The staff was very welcoming and the breakfast was really good!
- 5/5
Exceptional
- 4/5
The beds were really comfortable with good pillows. The washroom and room were clean. When my friend fell, they offered us a bandage and medicine. When I requested a late checkout for 2 pm so that my friend could rest longer before we had to go to the airport, the manager Cameron allowed that and was very helpful. They did not provide complementary bottled water in the rooms. You had to sign up for a Hampton thing to get free water, which I didn't want to. The speed bumps(cushions) are a hazard in the parking lot where the raised middle section is not marked and difficult to see at night, and my friend tripped badly and sprained her ankle.
- 5/5
Easy in-between SF and SJ, and also enjoyed daily breakfast. Kind staff
- 5/5
More tables available during breakfast
- 5/5
Exceptional
- 5/5
.
- 5/5
The property was so clean and aesthetic! The breakfast had great options and specialty waffle batter flavors! They have gluten free and dairy free offerings as well. The outdoor patio area has yard games and a fire pit, sadly we didn't have time to use it but it looked lovely. Customer service was immaculate! I needed early check in and the staff member went above and beyond to accommodate. I recommend calling about a week ahead so they can write the request down, and again the very morning of your visit. Check in was seamless and the rooms were well sound proofed! Beds were comfy and bathrooms had great lighting. Will definitely come back here!
- 4/5
Very good
- 5/5
Breakfast was awesome and even included vegan options (e.g. vegan breakfast sausage, vegan eggs, etc.)
- 5/5
Clean room, nice staff, parking is good, but not At 9:20 am went down to have breakfast , not that much to eat, ran out of something???
- 5/5
Clean room. Breakfast was great and free parking is a plus.
- 5/5
The breakfast was delicious!! The room was clean and the staff was excellent!!
- 5/5
Clean room, friendly staff, great breakfast.
- 4/5
Body wash in shower was empty, asked it to be refilled and to replenish coffee in morning. Came back at night and neither was done.
- 4/5
Great hotel no issues at all.
- 5/5
Very nice people that worked there and the rooms were super clean
- 4/5
Very good
- 3/5
Bed was too soft and low.
- 4.5/5
Superb
- 5/5
Friendly staff, clean room
- 5/5
Great hotel and staff! 6th time staying there, always awesome!!
- 4/5
overall all was decent. Breakfast was not very good.
- 5/5
Very nice
- 5/5
Exceptional
- 5/5
Nice and clean, staff are so helpful and courtious.
- 3/5
Rooms and dining area were clean. Bed was uncomfortable. Water pressure was weak. Limited breakfast (no meat, scrambled eggs were either very watered down or made from powder) Coffee and tea in lobby were a plus.
- 4/5
Property appears very new.
- 4.5/5
Superb
- 4/5
Very good
- 5/5
Perfect stay! Right off the highway and walking distance to many food options.
- 5/5
Clean and breakfast was good
- 5/5
Exceptional
- 5/5
Newer property.
- 5/5
The staffs were really awesome!
- 5/5
Exceptional
- 5/5
We used to live in the area for decades but returned for a wedding. Our check in was smooth and friendly. We walked into the room and were impressed by how clean and quiet the room was in spite of having the freeway view. Breakfast was pretty impressive for an economy hotel. Parking is free but at night, can be a little crowded. Other than that, we plan on returning whenever we return.
- 5/5
Nope
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Power went out for 7 hours but not Fauth of staff.
- 5/5
I didn’t stay here due to out of water and electricity. Staff members are very nice and friendly. They did their best to explain the situation.
- 3/5
I hope they fix the power outage
- 5/5
Location was hard to get out of due to crossing a short street to get onto a highway. Can easily get backed up.
- 2/5
Staff was professional and polite, however we experienced very loud talking in the hallways during daytime hours (i.e., our toddler had difficulty sleeping). Clean room, good breakfast, convenient parking.
- 5/5
Parking was cramped.
- 5/5
Location was great staff was friendly. Parking was cramped.
- 5/5
Great breakfast and felt safe
- 5/5
Exceptional
- 3/5
Breakfast and parking good
- 5/5
Super nice hotel, newly constructed, nice modern design and quiet. I’ll be staying here again for sure! Bye bye Courtyard!
- 5/5
Great place
- 5/5
Our complaint is this hotel does not have a pool the hotel is aware the pool I advertised by third party apps like this one they have asked to have the photos removed but that has not been done by the third party apps this is misleading and confusing we would have selected another hotel had we known there wasn’t a pool here. But the stay was nice and the people are very friendly!
- 5/5
Clean, newer, good breakfast Location was ok….hard to get out due to road construction. Speed bumps crazy huge and too many….over done!
- 5/5
New, spotless rooms and very friendly staff. It’s perfectly located right off the freeway and just minutes from Hillsdale Shopping Center. Having disposable plates and utensils available was a great touch. High quality for a reasonable price—definitely staying here again!
- 5/5
Rooms are very clean No pool
- 5/5
The best staff and breakfast. Ty you guys
- 5/5
The staff during my visit were amazing. Had a wonderful stay and definitely will be returning when I’m in the area
- 5/5
Excellent room, clean bathrooms and unforgettable breakfast. Great staff.
- 1/5
Just got a horrible experience at this hotel, the room was filthy, not clean at all, I found several bedbug and called customer service to take care of it , but, no one has the decency to come and take care of the problem, I didn't have choice to cut short the stay at this hotel and asked the front desk to refund the money and they refused. the food that I ate at the breakfast was bad, that I got diarrhea the whole day, I really got a bad experience at this location and won't recommend anyone to stay at this hotel
- 5/5
good breakfast
- 4/5
Parking was adequate, but tight. Overall we got our value for the money
- 5/5
Breakfast was excellent [self-serve everything, with vegan and veg options as well]; It's a large parking lot, so would advise parking in the well-lit areas. Room was very clean . It's like staying in a mini-Hilton.
- 5/5
Breakfast was outstanding! Entire experience was absolutely amazing! Wish we could have stayed longer!
- 5/5
Convenient location, friendly breakfast time across 6-10 am, complimentary coffee all day. Spacious room.
- 5/5
Many option for breakfast. Spacious room and nice freeway and Mountain View.
- 5/5
Good clean room and good breakfast
- 5/5
Had a great stay here. Staff was very friendly and helpful. Breakfast had great variety as well.
- 4.5/5
Convenient to SFO. Convenient to a really good ramen restaurant for dinner. Very friendly and helpful staff (offered a blank key to help us scrape off a label on our rental car windshield). Delicious breakfast. No complaints
- 5/5
Very convenient to the little restaurants close by
- 5/5
Very clean and beautiful accommodations
- 5/5
Conveniently located close to the highway and shopping center and the facility was surprisingly clean with modern fresh toilet amenities and I like how in the lobby for 24 Hours there's coffee, hot chocolate, hot water for tea and the store where you can buy snacks everything is just very clean and well laid out
- 3.5/5
Comfortable, large, clean room and hotel. Nice free breakfast. Close to the San Mateo Event Center. Nothing
- 2/5
Hair and bugs in the room, worth spending a few extra bucks to stay in one of the other hotels in the area.
- 4.5/5
Saturday breakfast selection was great, Sunday breakfast was underwhelming
- 5/5
Prefect distance to the san mateo event center
- 4/5
The hotel was very nice, the staff was friendly and it was conveniently close to restaurants as well as our event at the SMEC.
- 5/5
Always love staying at Hampton inn. Very clean and staff very helpful
- 5/5
It was close by a big mall if you’re driving, that was nice, and close by a convention center. Room was clean, staff was excellent!
- 5/5
Free parking, nice little mini-mall next store with lots of restaurants, not too big. I was there for a convention center event over multiple days. 5 minutes from there.
- 5/5
We stayed at this hotel for a 3-day volleyball tournament. The staff were kind and helpful, the room was clean and comfortable, and having a buffet breakfast was a great bonus. The gym was clean, and the equipment was in good condition.
- 5/5
The room was clean on our arrival. The beds were made up every day and there were fresh towels supplied every day. The continental breakfast had good variety. The staff was very friendly. Overall a pretty darn good experience compared to other motels I have stayed in recently.
- 4.5/5
Clean and good location Nothing
- 4.5/5
Great location, great breakfast with various options, clean hotel The crib was terrible. It was not safe for a baby to sleep in so we had to buy one at the store
- 5/5
It was a very nice and welcome surprise to have oatmeal and coffee (with my preferred creamer) available every morning as early as 6am. The extras available for purchase in the lobby were much appreciated also. The location is great and the room (queen suite) was roomy and comfortable. Nothing
- 5/5
Clean Nothing
- 5/5
cleaned room, wonderful staff, breakfast was great. Could not of asked for a better stay!
- 5/5
cleaned room, wonderful staff, breakfast was great. Could not of asked for a better stay!
- 5/5
New, clean, comfortable. Good check in/out. Great location, with easy access to 101.
- 5/5
New, clean, comfortable. Good check in/out. Great location, with easy access to 101.
- 5/5
The staff was friendly and efficient. The room was quiet and clean with everything we needed.
- 5/5
The staff was friendly and efficient. The room was quiet and clean with everything we needed.
- 2/5
Our bathtub was completely clogged. It was obvious it was never cleaned because there was a lot of hair and dirt once the drain went down after 20 minutes. Disgusting.
- 2/5
Our bathtub was completely clogged. It was obvious it was never cleaned because there was a lot of hair and dirt once the drain went down after 20 minutes. Disgusting.
- 4/5
Yes. Love the mirror!
- 4/5
Yes. Love the mirror!
- 5/5
Staff was excellent and accommodating
- 5/5
Staff was excellent and accommodating
- 5/5
room was spotless and the staff was courteous and helpful.
- 5/5
room was spotless and the staff was courteous and helpful.
- 5/5
Good service
- 5/5
Good service
- 4/5
Clean room and open lobby.
- 4/5
Clean room and open lobby.
- 5/5
Everything was great
- 5/5
Everything was great
- 3/5
Grumpy staff member upon check in but room was great
- 3/5
Grumpy staff member upon check in but room was great
- 5/5
The room was super clean, staff super friendly, and breakfast that was included was extremely good. No complaints here !
- 5/5
The room was super clean, staff super friendly, and breakfast that was included was extremely good. No complaints here !
- 5/5
Room was amazing spacious clean new! I specifically chose this hotel for the gym and I was very pleased. The eating lounge area was nice the lights and ambiance made it very pretty. Let me mention the sheets were sooooo soft I did not want to leave and the hygiene that is provided is amazing doesn’t leave the hair dry and stiff and it has a nice smell to it. I will becoming back!
- 5/5
Room was amazing spacious clean new! I specifically chose this hotel for the gym and I was very pleased. The eating lounge area was nice the lights and ambiance made it very pretty. Let me mention the sheets were sooooo soft I did not want to leave and the hygiene that is provided is amazing doesn’t leave the hair dry and stiff and it has a nice smell to it. I will becoming back!
- 5/5
The room was spotless, the staff fabulous! We will definitely be staying there again!
- 5/5
The room was spotless, the staff fabulous! We will definitely be staying there again!
- 5/5
Staff was wonderful, rooms were perfect.
- 5/5
Staff was wonderful, rooms were perfect.
- 5/5
Spacious rooms. Nice lobby. Friendly staff.
- 5/5
Spacious rooms. Nice lobby. Friendly staff.
- 3/5
My reservation was for two adults. However, there was only one towel in the bathroom.
- 3/5
My reservation was for two adults. However, there was only one towel in the bathroom.
- 5/5
ALL
- 5/5
ALL
- 4/5
The hotel itself was clean and nice. The orange juice machine wasn't working one morning and I tried to tell the front desk but they just told me to go talk to the breakfast staff which were unavailable. The conditioner bottle was empty in our room. Otherwise it was a pleasant stay.
- 4/5
The hotel itself was clean and nice. The orange juice machine wasn't working one morning and I tried to tell the front desk but they just told me to go talk to the breakfast staff which were unavailable. The conditioner bottle was empty in our room. Otherwise it was a pleasant stay.
- 5/5
Very clean room and bright hallways. Staff was very helpful and courteous in a genuine way. Hotel is located near me options for food.
- 5/5
Very clean room and bright hallways. Staff was very helpful and courteous in a genuine way. Hotel is located near me options for food.
- 5/5
The room is spotless and rhe staff is very nice.
- 5/5
The room is spotless and rhe staff is very nice.
- 5/5
Top notch staff! Clean room. Conveniently located.
- 5/5
Top notch staff! Clean room. Conveniently located.
- 4.5/5
The staff was friendly and the room was very nice and clean.
- 1/5
The room I paid for was given away to another customer without informing me.
- 1/5
The room I paid for was given away to another customer without informing me.
- 5/5
Clean room, hot shower, amenities and good breakfat
- 5/5
Clean room, hot shower, amenities and good breakfat
- 5/5
Clean room
- 5/5
Clean room
- 5/5
GOOD
- 5/5
GOOD
- 5/5
Friendly staff
- 5/5
Friendly staff
- 5/5
Great service will be back!
- 5/5
Great service will be back!
- 3.5/5
This place was ok. It is a newer building and it was pretty clean. Not too much noise even though it overlooks the freeway. I did not like the neighborhood. I was expecting my car to be broken into although that never happened. The price is reasonable and I would stay there again. Sketchy neighborhood.
- 4.5/5
The hotel and accommodations. Towels, linens, furnishings were all very nice. Finding the front entrance driving in and parking near the entrance to the hotel was a premium.
- 5/5
Nothing that I can think of
- 3.5/5
breakfast
- 5/5
The staff are so kind and amazing!
- 5/5
The staff are so kind and amazing!
- 5/5
Nice property. Nice people.
- 5/5
Nice property. Nice people.
- 5/5
The staff was great, the hotel is very clean, the bed comfortable, it’s close to San Mateo events center and breakfast was hot. This is the 2nd time we’ve stayed here and will do it again when we’re in San Mateo
- 5/5
The staff was great, the hotel is very clean, the bed comfortable, it’s close to San Mateo events center and breakfast was hot. This is the 2nd time we’ve stayed here and will do it again when we’re in San Mateo
- 4/5
The room was great. Staff was super friendly.
- 4/5
The room was great. Staff was super friendly.
- 5/5
Very nice
- 5/5
Very nice
- 5/5
Hotel was new and very clean. We were very pleased with the inside.
- 5/5
Hotel was new and very clean. We were very pleased with the inside.
- 5/5
The staff was friendly and helpful.
- 5/5
The staff was friendly and helpful.
- 4.5/5
Property in a tired old strip mall
- 5/5
Nice clean hotel
- 5/5
Nice clean hotel
- 3/5
Unfortunately, our stay was disrupted on multiple nights by very loud neighboring guests. We are generally easygoing, but in all three instances the noise was excessive. To their credit, the overnight staff did step in and resolve the situation each time. However, the repeated disturbances did give me pause about staying here again, as it’s difficult to take the chance of not getting a good night’s sleep.
- 3/5
Unfortunately, our stay was disrupted on multiple nights by very loud neighboring guests. We are generally easygoing, but in all three instances the noise was excessive. To their credit, the overnight staff did step in and resolve the situation each time. However, the repeated disturbances did give me pause about staying here again, as it’s difficult to take the chance of not getting a good night’s sleep.
- 5/5
Very clean and Tesla EV charging station on the side, very convenient
- 5/5
Very clean and Tesla EV charging station on the side, very convenient
- 5/5
Breakfast served every morning and staff was extremely friendly.
- 5/5
Breakfast served every morning and staff was extremely friendly.
- 5/5
For a 3 star hotel, this has been the cleanest and nicest hotel we have stayed at. Convenient check-in and very nice staff.
- 5/5
For a 3 star hotel, this has been the cleanest and nicest hotel we have stayed at. Convenient check-in and very nice staff.
- 5/5
Clean and easy to get to from freeway
- 5/5
Clean and easy to get to from freeway
- 5/5
Staff is friendly. Amenities are sufficient. Location is good for my family. About the only issue we have had was the AC unit air flow. It usually is too strong and it blows to our heads when we sleep at night. But I am not sure how it can be improved. We have reported this to the front desk when we checked out this time. We have been staying at the same room for the last few visits.
- 5/5
Staff is friendly. Amenities are sufficient. Location is good for my family. About the only issue we have had was the AC unit air flow. It usually is too strong and it blows to our heads when we sleep at night. But I am not sure how it can be improved. We have reported this to the front desk when we checked out this time. We have been staying at the same room for the last few visits.
- 5/5
very clean, easy parking, breakfast
- 5/5
very clean, easy parking, breakfast
- 5/5
Good breakfast nice staff accesible parking
- 5/5
Good breakfast nice staff accesible parking
- 3/5
Very nice hotel. Bed was too hard. We also has to get some Housekeeping for ourselves because they were not replenished.
- 3/5
Very nice hotel. Bed was too hard. We also has to get some Housekeeping for ourselves because they were not replenished.
- 5/5
They offer a Buffett style breakfast and free parking . Would definitely stay again .
- 5/5
Great and cleans rooms
- 5/5
Nice staff decent breakfast. Nice room
- 5/5
The room was nice and clean. Breakfast was great, had gluten free options.
- 3/5
Good!
- 4/5
Yes and yes. The room was clean, fast check in and very nice staff
- 5/5
The room and hotel is beautiful, clean and comfortable. The staff are so wonderful and kind!
- 5/5
Breckfrst was good
- 5/5
Clean! And enough space for me and my kids; we stayed for 6 days, they only clean twice per day, I wish they could clean in daily basis. You can charge your car in the parking lot which is a plus!
- 4/5
very clean keep up like still new Shout out to Desiree very nice and helpful bottled water in the room
- 5/5
We really liked how bright (lighting) and modern this hotel looked
- 5/5
Everything was excellent!
- 5/5
Just a very comfortable hotel for us
- 5/5
Newer Hampton, my go to hotels. Clean fresh place and full breakf and conv parking and freeway access
- 5/5
Staff are friendly. Room is clean. Amenities are adequate.
- 5/5
Ok
- 5/5
Ok
- 5/5
We gave this room to my sister because our travel plans changed. It was a super easy name transition. My sister said the room was very comfortable and enjoyed the breakfast. Location was perfect in proximity to family.
- 5/5
Nice and comfortable
- 5/5
- 5/5
The stay was great
- 5/5
Clean room
- 5/5
Clean room, kind staff
- 5/5
I had a fantastic experience at this hotel. The staff were friendly, professional, and always ready to help with anything I needed. The room was spotless, comfortable, and well-equipped — everything felt fresh and modern.
- 5/5
I drove to San Mateo from San Diego for business. When I looked for hotels (which took me three days, because I'm so indecisive), I specifically looked for hotels with high ratings in cleanliness as that's my primary concern. This hotel didn't disappoint. It was so clean! Not just the room but the common areas as well. Room was a little small but the bed was comfortable. Front desk staff were very friendly. Breakfast was good. Free parking was a true plus. Thank you Hampton Inn and Suites!
- 3/5
Room small vs other hampton inns. Footfalls above v loud
- 5/5
The room was quiet and clean. Good variety to the breakfast. Decent food. Well-staffed.
- 5/5
Friendly staff, clean room, amenities and good breakfast.
- 5/5
Very clean and friendly
- 5/5
Staff was professional, kind and courteous! The room was spotless.
- 4/5
Everything was clean, the staff were friendly, and the breakfast was great. Overall, I had a very good stay. The only downside was that I could hear people talking in the hallway from inside my room, which was a bit uncomfortable.
- 3/5
It’s ok
- 4/5
New and clean
- 3/5
Hotel is painfully close to the freeway. The noise is constant. Hallways are insanely, unnecessarily bright. Impossible not to disturb sleeping occupants if you open the room door at night.
- 5/5
Clean rooms
- 5/5
Very nice facility
- 5/5
Very clean, very nice staff
- 5/5
Clean & comfy room
- 5/5
We totally enjoyed our stay. The Staff was very friendly and helpful. Breakfast was fun it had everything you could think of to offer.
- 5/5
Great showers and nice beds. Just what we needed.
- 4/5
The hotel staff were great
- 4/5
Nice temperature
- 5/5
Good location, close to the event center, freeways, food.
- 5/5
One male staf member at the counter was an ass.
- 4/5
Very clean hotel
- 5/5
Great breakfast, free parking with clean rooms. No issues at all and I am the type that expects quality.
- 5/5
Clean, quiet and staff friendly
- 4/5
Nice modern property, convenient.
- 5/5
This hotel was excellent. Quiet, very clean, great breakfast, easy parking and the staff were all very nice. Would definitely stay here again.
- 3/5
When we moved in, no shower gel. No one refilled. After the room cleaned, the trash can in the room was still full.
- 4/5
Second, while the staff is kind and provides excellent customer service, they appear to be short-staffed. On multiple occasions, my calls to the front desk went unanswered. Once, I had to go down to the lobby myself, where I found only one agent handling a line of guests checking in. That said, this hotel does have a lot of positives: the property is well-kept, the facilities are clean, free parking is provided, and the continental breakfast is a nice convenience. Overall, I would say this is a good place to stay, and I would consider returning in the future.
- 5/5
Best hotel I have stayed in in the bay area. Clean, safe, excellent included breakfast, free parking. The location is midway in the bay area, so 20 to 30 mins drive to anywhere. In addition it is a 30 mins walk to Bridgepointe shopping center which has plenty of restaurants and shops.
- 5/5
Second time I have stayed here. Excellent service!
- 4/5
Very quiet. Comfortable.
- 5/5
My go to for value stay in mid-penin
- 5/5
My recent stay was excellent, staff was amazing and always helpful and property was very clean ! Only suggestion I have to improve comfort is to upgrade the pillows
- 5/5
Second visit, just as great as the first.
- 5/5
Amazing service
- 5/5
Breakfast was very nice and the outdoor patio seating very peaceful
- 5/5
Great property and incredible staff, upon check out I notice my car completely covered in ants from a bush that was touching the girl at the counter was very concerned and appreciative of me reporting it she grabbed her phone to take video so she could alert the management and take care of it. Very well done
- 4/5
I like that it’s very convenient. Near to dine in and grocery.
- 5/5
We had a wonderful stay! Very pet friendly, clean, quiet and beautiful accommodations. We would definitely stay again if in the area!
- 4/5
Everything was great
- 5/5
Good place
- 5/5
Easy check in and check out. Easy staircase entrance. Comfortable beds and even the pull out couch!
- 5/5
Nice clean hotel. Loads of free parking outside. Reception team were helpful. Couldn't hear any noise from other rooms or from the road. Free breakfast was yummy!
- 5/5
Very clean and new property with good breakfast options
- 5/5
The property is very new and the room is kept clean daily. I would rate it 5 if it has the pool advertised is real
- 5/5
Nice stay and wonderful breakfast. The hotel was new and clean.
- 5/5
Good stay
- 4/5
One of the best designed business traveler's hotels I've stayed in. A beautiful and relaxing space. Only issue was very slow, almost non-existent, maid service and very unhelpful front desk staff.
- 5/5
The rooms were clean, tidy, and very comfortable. We all especially loved the beds. The queen size ones were perfect and so soft. We all slept very soundly on them. The staff was very kind and helpful with our questions. Even the silly ones like "Where are the stairs?", when my kids wanted to explore a little bit. I plan on staying here again in the future.
- 3/5
Likes: Free parking. Right off highway. Beds and bedding very comfortable. Plenty of outlets and USB. Shower was spacious but water pressure was weak. Dislikes: Room too small for two queen beds. Sliding bathroom door did not shield noises (running faucet and toilet flushing was very loud). Only one chair. Breakfast fair. Eggs and sausage patties did not taste like real eggs and sausages. The hard boiled egg made up for it. Bread items good. Loved the strawberry cream cheese! Waffles a plus. The tong for the muffins too small. Staff insisted tong be used for muffins but couldn't clamp the muffins without smashing it. No sanitizer anywhere. Should at least be placed around food area so guests can sanitize their hands after touching all the serving utensils and liquid dispensers.
- 5/5
The breakfast choices are great. Everything is made fresh everyday of your stay. The bed is comfortable and the view from my room is beautiful! The hotel is off the freeway exit and this hotel has a noice cancellation because we couldn’t hear the noice at all. The
- 4/5
Location is very convenient for my business trip. Check in and check out staff were all friendly and helpful. Rooms were very clean. Checked all the important boxes. But for some odd reason the noise between rooms was loud, keeping me up all night hearing footsteps thumping down the corridor and from the room up above. Strange problem for a building like this. Breakfast was basic but as expected for this hotel tier. House coffee worse.
- 5/5
Comfy clean rooms with free parking. Loved the free tea/coffee in the lobby. Breakfast was tasty but I would suggest they change to using actual plates and utensils instead of paper plates and plastic knives and forks - it cheapens what would otherwise be a good breakfast.
- 5/5
Great place to stay
- 5/5
Great place to stay. Very clean rooms. Nice open view. Comfortable beds. Kids friendly.
- 5/5
My bathroom was not clean
- 5/5
Food options were excellent. The king bed was great. Hotel appears to be newer construction so it was very nice.
- 4/5
We’ve stayed at this hotel 3 times, as it’s very close to the family we’re visiting. It’s still very new and clean. We appreciate the free parking and the included self-serve breakfast is convenient, with lots of variety.
- 2/5
This section shouldn’t be required if you want input on the info above…
- 5/5
Our family enjoyed the comfortable room, great breakfast options, and the convenient location! Highly recommend!
- 4/5
This hotel is close to restaurant, shopping and transportation.
- 5/5
Staff is very approachable, polite. Facility, rooms are clean.
- 5/5
A new remote was waiting for me on my return the next evening.
- 5/5
Not far from SFO. Excellent amenities across the highway. Safe and walkable neighborhood. Breakfast was great.
- 4/5
All gone & lady said no more. Coffee gone. They should know by by the amount of reservations they have to accommodate. I'm sure they had additional supplies in the back, they just did not want to put them out.
- 3/5
The hotel was very clean and the cleaning team was very friendly. Though they had very few towels, when we inquired with the front desk, they said housekeeping will come on day 4, however, when we returned to our room on day 3, they refilled with plenty of towels to spare and took out the trash. What was bothersome was the breakfast staff. When we would go past 9:30am, almost everything was empty (pastries, condiments, yogurt, etc.) and no one to refill when breakfast ends at 10am. The lack of service was quite shocking given how often I stay at hotels with breakfast, (our 3rd one in 2 weeks). It was very off-putting to have people, including us, walking around looking for food to eat besides make-your-own waffles.
- 5/5
Very clean. Big breakfast buffet. The rooms were comfortable and the shower was big.
- 5/5
New and clean rooms and the food was culturally diverse. They have rice for breakfast which we Asians appreciate. Thank you.
- 5/5
I really liked this hotel. The staff was super friendly and the hotel was clean and modern. Also free drinks 24 hours. Breakfast was also good. Great location right outside of San Francisco.
- 1/5
The food was not good. The hotel was not clean. The hotel clogged easily. They were not very accommodating.
- 5/5
Everything are great, just need improvement with the shower pressure, it is weak.
- 5/5
Front desk is wonderful; the price was higher than I prefer to pay for accommodation , but the staff and the location are why I’ve booked here a few times
- 1/5
Sand on the bedding, when ready to go to bed felt it on the bedding had to swipe it off
- 5/5
I wish they had a pool tho!
- 5/5
Good!
- 5/5
Excellent. The breakfast was amazing.
- 5/5
Clean; comfortable beds; new facility; excellent breakfast buffet.
- 4/5
Nice
- 5/5
Very nice stuffs
- 5/5
The breakfast was very good. There were some vegan and gluten free options upon request, which is stellar.
- 5/5
샌프란시스코 인근 깨끗한 가성비 호텔
- 5/5
New building and very clean
- 3/5
No room service throughout the stay. In the bathroom there was a sticker on the mirror stating room service is offered every other day so I assumed it would be provided every other day but it was not.
- 5/5
Excellent hotel
- 5/5
We liked the cornhole game and patio area.
- 5/5
It was great! Clean place and friendly
- 5/5
Great hotel! New hotel, friendly staff, clean rooms and convenient location. Would definitely stay again.
- 5/5
FRANCIS at Front Desk is OUTSTANDING!!
- 5/5
nice!
- 5/5
It was a pleasure to stay here
- 5/5
Everything is absolutely perfect !
- 5/5
Liked the sculptures out front and Jocelyn at the front desk was especially helpful.
- 5/5
Enjoyed the free breakfast. Included breakfast and on-site free parking are one of the reasons we booked our stay here.
- 5/5
it was an enjoyable stay!
- 5/5
Nice
- 5/5
New property
- 5/5
Such a good value for the price. The bed was comfortable, buffet was a pleasant surprise, and the employees are friendly!
- 5/5
Staff was super friendly and accommodating. The breakfast was good quality! I will be staying here again!
- 5/5
Gas station and food options within walking distance, close to the freeway. Lots of options at breakfast and it was really delicious.
- 5/5
We were able to check in early. The property was very clean!
- 4/5
Didn't seem like House keeping actually cleaned the bathroom
- 5/5
The staff at the front desk were very helpful, friendly, and courteous.
- 5/5
Clean and comfortable
- 5/5
Great stay. Staffs are nice and accommodating
- 5/5
We had a nice stay and were pretty comfortable. If you’re a light sleeper, bring earplugs. The hotel is right by the freeway.
- 5/5
we are happy
- 5/5
Easy check in, and clean
- 5/5
Staff was nice and friendly
- 1/5
前台服务员态度非常差
- 5/5
Tesla supercharging station on-site was awesome to have!
- 4/5
Great hotel. Except the TV was not working properly. Due to the cable provider. They reset it to no avail. Supposed gave me points as compensation but not having a tv after a long day was disappointing
- 5/5
I love this hotel. It's perfect in every way.
- 5/5
Great hotel! Good breakfast! Clean and close to places to eat.
- 5/5
Friendly staff, clean rooms, 24h coffee station, decent breakfast included, excellent value
- 3/5
The breakfast was a joke, no ice on every floor,
- 4/5
Toilet was not working properly . We flushed it the first time we used it and when we used it again and tried to flush it nothing happened. The tank never filled back up with water. We had to take off the lid every time and push the button on the top for it to refill.
- 5/5
The eggs were cold. Breakfast was so so and just the standard items. A bigger selection of fruit and protein items and warmer hot food items
- 4/5
Great hotel!
- 5/5
This is the best Hampton Inn that I have stayed. It is locatted just off the freeway but the room was extremely well insolated so it is very quiet. Also very clean, comfortable beddings, towels, pillows and mattresses. It is steps away from a shopping center with a bunch of nice restaurants plus an Asian grocery store. Also a very short walk away from the Foster City Levee Pedway for miles and miles of walking and jogging trails. On top of that a well stocked breakfast daily plus free parking. A rare fine for the area and will definitely stay sgain in my future visits.
- 5/5
Would like improvement on parking lot due to spots taken by unused Tesla charging stations.