Super 8 by Wyndham San Jose Airport
About Super 8 by Wyndham San Jose Airport
Located within 4.7 miles of San Jose Convention Center and 11 miles of Shoreline Amphitheatre, Super 8 by Wyndham San Jose Airport provides rooms in San Jose. This 2-star hotel has air-conditioned rooms with a private bathroom. San Jose Civic Auditorium is 4.6 miles from the hotel and Children's Discovery Museum of San Jose is 4.6 miles away. At the hotel each room comes with a desk and a TV. Super 8 by Wyndham San Jose Airport can conveniently provide information at the reception to help guests to get around the area. San Jose Diridon Amtrak Station is 4.1 miles from the accommodation, while Caltrain San Jose is 4.1 miles away. Norman Y. Mineta San Jose International Airport is 1.9 miles from the property.
Amenities
- 24-hour front desk
- On-site dining
- Café / coffee shop
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Pet friendly
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
The hotel reviews collectively indicate a very poor experience for most guests. The majority of the reviews highlight issues with cleanliness, maintenance, and safety.
- Friendly staff
- Good location
- Unclean rooms and facilities
- Poor maintenance and upkeep
- 1/5
To be quite honest, if I could give a lower score I would because everything was terrible. There was no hot water. The room was dirty. The bed had stains on it. There was no television. The walls were unkempt. There was termite holes on the roof. I was just the worst day I’ve ever had in a hotel.
- 1/5
El peor hotel en mi vida el baño un asco la puerta insegura basura por todas partes siento que es un hotel para personas de la calle no me pude quedar ahí tomé fotos y fui a lobby les dije que era un asco y cancele mi abitacion
- 1/5
Room ac was broken, whole in wall, hookers walking in back knocking on windows, a slight switch didn’t work and was told they will have maintenance fix it in the morning
- 1/5
If I could give this place 0 stars I would. This place was so disgusting, I checked right out the minute I saw roaches on the floors and ticks or bed bugs moving on the bed. I insisted on getting a refund and the guy said I needed to call Expedia even when I showed him the pictures of room 124. My goodness, he didn’t even have the decency to apologize for the inconvenience. I have never experienced this with any other Expedia stay. Yuck!
- 1/5
The room had bed bugs. The door didn’t shut properly. Hot water didn’t work much. Looks like a hotel people live in more than stay.
- 1/5
Complete trash ghetto. Bugs in the room, property is disgusting and the room smelled like old musty mold.
- 1/5
This place has bedbugs, and lots of them
- 1/5
Nothing works no refunds and extremely dirty
- 4/5
looks good!
- 5/5
I really liked the location, the ladies were nice and helpful, the check-in people were great. I may see you guys again.
- 1/5
This was a dirty room infested with bugs and roaches. I walked into the room and immediately left. I would never book to stay in any of their hotels/inns ever again. I have a very low bar in terms of overnight stay for conference travels, but this was a few sigma worse than the worst place I have stayed in globally. You wouldn't expect that from an inn at the hard of San Jose.
- 2/5
WiFi did not work. Tv did not work. Constant pot smoking and loud party noise. Stomping footsteps. Property was clearly very old and seedy looking . But room was fairly clean inside but but was dirty and old.outside.
- 1/5
Didn't feel safe Ended up leaving only redeeming factor was the desk staff who supported me getting a refund
- 1/5
The tv didn't work cockroaches. Had to move the dresser to plug in my phone and it was super dirty
- 0.5/5
Nothing eve thing was bad Was super ghetto. Looked like people where there for extended stays and wnen I arrive there was a guy in ro next to me with the door open smoking pot you cold see his bong. My room smelled like pot. The lights did not wlrm and I feared for my safety. I immediately left and got a room elsewhere The ro smelled like pot and I feared for my safety. Was super ghetto. Looked like people where there for extended stays and wnen I arrive there was a guy in ro next to me with the door open smoking pot you cold see his bong. My room smelled like pot. The lights did not wlrm and I feared for my safety. I immediately left and got a room elsewhere
- 1/5
Not even have the hot water for showers.
- 0.5/5
Worst experience ever Sucio y con bichos
- 1/5
Cops showed up. One of the guests was robbed at gunpoint.
- 3/5
no shuttle
- 1/5
Broken shower head no fire alarm very run down property
- 1/5
Multiple cockaroaches in the room.
- 1/5
This was quite possibly the WORST hotel I’ve ever stayed at. Absolutely filthy… I honestly ended up sleeping in my car because the room was so nasty. Smelled rotten.. dirty sheets.. roaches.. the fridge was so loud.. ac had a stink to it.. hole in the shower floor. DO NOT STAY HERE!!
- 2/5
You get what you pay for
- 1/5
Property and environment was dirty and very unpleasant. Trash was filled throughout the complex. The rooms were unclean in desperate need of repair people sleeping in the stairways and the hallways t v's not working no hot water. Wanted to leave staff would not give me a refund. Would not recommend anyone staying at this property?
- 0.5/5
Roach ingestef
- 3/5
The motel is a bit worn out.
- 1/5
Infested property with roaches. Cold water shower tried stayed here 3 times in a 6 months same issue with every room.
- 2.5/5
Close proximity to SJC airport Run-down, poorly maintained room. Holes in bathroom walls, no hot water in shower. Trash, debris. Unhoused people wandering through and loitering on hotel grounds.
- 0.5/5
The bathroom has no door, no hangers for clothes, refrigerator can’t work because the cord can’t reach to the outlet.when needed no one to answer and no one in reception. I booked online and never expect that much worse than on the pictures. Never come back here
- 1/5
I got a room and didn't stay in it, even though it was 1 am when my flight got in. It was very run down. There were people sleeping in their cars in the parking lot, police trying to get into rooms to talk to people. The front desk told me if my room hot water wasn't working they'd take care of it the next day. I had trouble finding my room because room numbers seemed out of order, I was exhausted and figured it must be on the other side of the building. I got to the breezeway and found a stained queen mattress and open bags of trash in the breezeway. I decided that was enough. I spent the next few hours trying to find another room in San Jose, I paid $300 + to stay somewhere else that night
- 0.5/5
The place needs major renovation. The old pool area was a dumping area for an apparent renovation taking place. My room was clean, but the shower was broke, what I mean was that the shower head connection to the wall was broke and you could not use it. There was a leak in floor area as you walk into the room. We place a towel over it and water was still tracked into the room. The breakfast was coffee, with no sugar and a bottle of very old creamer, 3 very old muffins and a juice machine with apple juice.
- 1/5
Rooms looked broken into. Blood on walls.and dirty sheets
- 1/5
The room had few cookroches .
- 1.5/5
Large of garbage container outside the room visited by homeless at night
- 1/5
Its absolutely horrid. I had to leave and ask for my money back after walking into the hotel room less than 2 minutes later. You turn the light on to roaches running across the walls, sink, and counter. There was literal boogers flicked and wiped on the walls and what appeared to be some blood or something on the door. Just absolutely awful.
- 0.5/5
The room was filthy the entire complex of the hotel was filled with trash and dog poop TV did not work microwave did not work it was infested with cockroaches and there was no running hot water never again I left and canceled
- 5/5
Good spor
- 0.5/5
Nothing, it was dirty and not preferred for stay . Everything. Starting from check in, stay and breakfast
- 4.5/5
Good
- 1/5
This place is an absolute dump. There is remodeling trash everywhere on the property. Other guests were very sketchy. I went to a Sharks game and decided to drive back home to Fresno that night. There wasn’t even a cup in the room for water and it smelled of mold.
- 0.5/5
Location No electric tv and fridge and ac did not work, no lights for vanity and restroom. Also had no hot water for shower
- 2/5
No one at desk when I arrived for check out.
- 0.5/5
I just told you
- 0.5/5
smells so bad bathroom was terrible No good cleaning
- 1/5
We pulled up and never checked in. The property was in shambles
- 1/5
Nnnj
- 3.5/5
I didn't like I had to go far just to get something to drink
- 1/5
The facility is rundown and dirty. No hot water for shower. The environment feels unsafe.
- 0.5/5
I can't think of anything to say we liked except the location is close to the airport We had to walk through a dark parking lot to get to the room and encountered a naked man with the curtains wide open and lights on in his room. The smell of marijuana was everywhere. Another room with curtains wide open had several girls poised by the window which reminded me of an old movie brothel. When we opened the door to our room the scurey of cockroachs was shocking. Roaches running everywhere on the floor and walls. I immediately got chills and we returned to the front desk for a refund. I would not recommend the motel to anyone! The door jam was broken and a little piece of aluminum was held in with two tiny screws so the door could latch
- 0.5/5
everything. filthy
- 2/5
Dump worse motel I have ever been to!!
- 5/5
Good place
- 1/5
Stay away!
- 4/5
The location was good.
- 2/5
TV didn’t work - coffee maker didn’t work ‘- door was difficult to open and close
- 0.5/5
The room was full of live bugs and cockroaches. The bed sheets had many blood stains. It is a terrible place!
- 1/5
No hot water, people sleeping on matressea in the parking lot. place should not be a hotel.
- 1.5/5
price was good phone left at property, tracked by google to the address, yet nobody seems to know where it is,
- 0.5/5
The location wasn't to far from where I had my meeting. There wasn't any hot water either from the sink or the bath tub. I was told that they didn't have enough hot water to go around the whole building and that is why I didn't have any hot water. There was trash over flowing from the trash cans. The place was old and run down.
- 2/5
The room smelled like someone was smoking inside the room when I arrived. Tried calling the front lobby but kept getting sent to another location. No one seemed to be able to get a hold of the front desk. I felt like i was smoking in my room I had to get out and sit in my car
- 2/5
No hot water!
- 1/5
The swimming pool was filled in with concrete. The website showed a beautiful swimming pool. The room had no telephone and no water cups. The so-called breakfast was just apple juice and orange juice and coffee and small cupcake-like muffins. The parking lot had several vehicles on jack stands and homeless people, knocking on my door wanting to charge their cell phones in my room. But the worst thing was in the morning as I said eating my muffins, two different female customers came in to the front desk complaining about bugs and cockroaches crawling all over them at night, and they were actually bitten, and you could see the bite marks on their skin. The first woman walked in with nothing but her underwear on because she washed all of her clothing to try and get the bugs out of them. She wanted the clerk at the front desk to put her clothing in a dryer to dry it out, but he just gave her plastic bags while she stood there shivering freezing her ass off in her wet underwear. The clerk said that he would give her a discount on her room charge. After she left the front lobby, a second woman came in about 10 minutes later with the same complaint and she wanted all of her money back but the court said no I can only give you a discount. Third customer came in to the front lobby a man, complaining that there was no hot water. I have stayed in Super 8 before, but this place was a s*** hole.
- 0.5/5
The entire stay was horrible. There is nothing good about this hotel
- 1/5
.
- 1/5
No hot water roaches no TV to dirty
- 1/5
The room was neglected, the parking had lots of potholes, it seemed like there was illegal things happening in that hotel. It seemed very low class. The staff was prompt and didn’t give me any hassle, even though I checked out early. But I wouldn’t recommend it.
- 1/5
Really poor conditions in the restroom when i turn the light on cockroaches everywhere. Power strip across the room on the floor causing a trip hazard. By the way i did not stay the night.
- 1/5
Room didnt
- 3/5
3. Spotty wifi. 4. An unavoidable mini pond in the middle of the property.
- 2/5
ok
- 1/5
Kept finding cockroaches in the room
- 1/5
Room was disgusting. Walls all filthy. Toilet was gross. Wall outlets falling out. Hole in the wall by the ac unit. All of the pillows, sheets, and blankets were stained. One stain in particular was definitely fecal matter. Trash left at the door. All kinds of sketchy things happening in the parking lot. Drugs, broken into cars, and people fighting. While the staff gave me a refund, they were totally indifferent to whole situation.
- 4/5
My husbsnd and i stay at this location regularly with our service dog. The rooms are a perfect size for us and well cleaned. Very private and no interruptions. Definitely worth the price
- 5/5
Las habitaciones está bien, el personal muy eficiente y repido
- 5/5
Amazing! Everything was amazing!
- 1/5
Staff was good. Room was a mess. No hot water. Brocken door handle on onside. No lock on the door. Reservation was 4 nights. Only stayed one
- 1/5
imagine arriving to San Jose at night, going to check in at the motel and there is no-one there and having to wait for over an hour at night, while needing to get up early for work in just a few hours. Place was also crawling with cockroaches. stay away
- 1/5
Bath room toilet so dirty,no plate on microwave. Holes and run down room fire extinguisher removed with cables hanging out of ceiling. Worse stay ever
- 1/5
Room had no weatherproofing so it was very loud and we could se any vehicle lights through the door cracks and curtains. In addition, the room was very dirty all throughout and the bathtub was disgusting. Unusable.
- 1/5
The property needs alot of help on the outside i personally did not feel safe. And i had two Cockroaches in my shower. No thank you.
- 1/5
So many trans people .and very dirty
- 1/5
I have booked two nights at first, but had to check out after staying there for one night. It is a horrible experience. No water in the shower. Saw two cockroach running around the floor. The room has no smoke detector or CO detector, a serious safety issue. And worst of all, there are human feces on the walkway outside the motel building, so disgusting.
- 1/5
Bugs in room
- 1/5
I can’t give it a positive comment.
- 1/5
Room was infested with cocaroachs and bed bugs and I had no TV for one day and night
- 1/5
Was horrible. Broken down rooms stained bathtubs broken doors and in total disrepair. We left immediately upon entering the room and did not stay there. Will never go back.
- 5/5
Easy check in
- 1/5
It was dirty and smoky
- 5/5
Yes
- 1/5
Worst hotel ever, don't stay there. Cockroaches in every room, no water en 2 of the 6 rooms we had, no warm water en 5 of the 6 rooms. The reception people are terrible, no nice at all, they gave out our rooms that were already reserved. Should be closed for good
- 1/5
No proper response from reception., we have moved from that place midnight 3 since no receptionist showed up. Called 15 times
- 1/5
Breakfast was bad coffee and those packaged lard muffins. The AC was so dirty and dripped water all over. Parking lot was filthy (chicken bones, beer cans, other items). Sketchy people all around. The door looked like it had been busted in and repaired MANY times. Tried to shower and the handle came off. Little roaches on the walls and ? Quite frankly, I am concerned that this option is offered as a Wyndham. God Awful
- 1/5
The room is dirty. The facility seems poorly maintained. So called breakfast is included are just poor quality coffee, juice and muffins. The condition of the room is poor. There are cockroaches in the room. The staffs did not give guests warm feeling.
- 1/5
Absolutely filthy with cockroaches and bed bugs. Refused to sleep in the room and slept in my vehicle.
- 2/5
Cockroaches. COCKROACHES. No answer at the front desk phone on multiple occasions. Not really sure if there is full time management at property. Left my garbage outside the front door every morning and it was rarely picked up (maybe the reason for cockroaches? Although there is the intense aroma of insect repellent in the room) Bath is advertised as roll-in but is just a standard tub with hand bars on the wall. It is dirty and the bars are falling off the wall. Toilet seat is also broken. Bedding is freshly washed but stained. Room ceiling has cobwebs and black stains (mold?) Parking lot is a mess and a hang out for long-term residents well into the night.
- 1/5
This was the dirtiest motel inside and out I had ever been in.
- 1/5
Bug infestations in all rooms. Black Mold, No smoke detectors and TV does not even work. Key cards never work after first time. Place is terrible!
- 1/5
When addressing issue, front desk agent seemed agitated and annoyed, and didn’t seem like they wanted to help. Only offered partial refund because it was reported an hour after check in
- 1/5
There was roaches and termites in our room, blood splatters and creepy men trying to pick up girls and park in front of their rooms. We also only got one key card for two adults that were listed.
- 1/5
blood stain, dirty....
- 1/5
I am so disappointed. I have booked many times with you guys and now I am doubtful.
- 2/5
I feel like the price should’ve been a lot cheaper for the way the parking lot, room, and bathroom was. Reasonable but still pricey for the quality of the hotel.
- 1/5
Please contact me RE this - 9162250190 we didn't end up staying there due to the 1.6 star reviews about a bug infestation and we were charged the full amount anyway - tried dealing with the hotel direct and they said to contact you.
- 1/5
No Hot water Lots of roaches dead and alive Lights broken Stained bed sheets, pillow cases and towels very unsanitary The staff couldn’t do much the whole building falling apart lots of sketchy people. Only thing good was the location to Levi stadium. Would not recommend for families. For people who need and bed and toilet and that’s it.
- 1/5
Trash on desk with drink cups; trash around property, very unclean. Told me someone would come to clean in 5 to 10 mins. No one came even after 9 am in the morning. Cocroches in room. Mold in tub. No hot water. Only break fast is small muffins and orange juice.
- 1/5
Its a DUMP. The worst, durtiest motel I have ever stayed...There are roaches in the room. Very suspicious people hanging outside, police rounds often. For 9 days I stayed my room was never cleaned. No TV remote. Fire detector torn from the ceiling in the room. There is a barricade outlines parking lot, bihind it people dump staff right on the ground - old mattresses, trash, ect. I was scared to leave any ellectronics in thr room, always in a car with me when away... Awful, stay away if you can
- 1/5
The room looked clean at first but after a minute with the lights on a roach was walking on top of the bed. We checked out immediately on went somewhere else
- 2/5
No room services
- 1/5
The worst experience I’ve ever had, I left immediately upon entering (which injured my shoulder just to open the door) and only got a 50% refund from an extremely rude staff member who I was polite to. Never ever support this chain.
- 1/5
cocroaches & no hot water
- 1/5
Everything was broken down and falling apart. The bathroom was dirty and there was roaches crawling around.
- 3/5
the price was good, but there was no hot water. Other than that it was worth it.
- 1/5
There were a variety of cockroaches and bugs that visited both nights I was there, no sofa bed in rooms, no hot water, no wifi, inaccurate listing, smoke detector disabled, toilet ran all night. All 3 of us broke out in a rash from sheets. Loud Neighbor banging on my door, yelling " let me in" , people begging for cigarettes, breakfast was dry muffins , Complained and showed pictures and videos of cockroaches and was compensated a $20 inconvenience refund, gross.
- 2/5
Didnt like that there was no hot water .and attendant didn't say or discount room
- 1/5
Regretted booking this , not sure why Hotels .com is listing it , room doors don’t work , trash everywhere worst dirty stains on bedsheets and toilets was not working, only relief was able to quickly book another hotel and got refund
- 2/5
The room smelt like smoke should wash the walls and clean the floors the base boards were very dirty need to clean them.
- 1/5
Terrible place, it’s a run down hotel with cockroaches, bugs, no hot water, smell of rotten old house, compound dirty like homeless campground. Please Expedia don’t mislead people because this place is closed to the San Jose Airport. I booked for 2 nights and honestly I checked out after the first night at 4am because I can’t stand cockroaches crawling on the bed. This is like a horror movie. It’s worth zero dollars! I asked for refund the guy said call Expedia. DONT GO THERE AND READ THE REVIEWS!!
- 1/5
This motel is so bad I didn’t actually stay there, after realizing there was only one working light in the room, no wi fi, and no tv, I decided to leave. It was filthy, loud, and smelled bad! Absolute nightmare
- 1/5
there was no hot water for all the rooms in the building that I stayed I was too busy to request a refund until the 2nd day I checked out with one day refund. never going back!
- 1/5
This was the first time we’ve landed into this horrible place with much expectation especially this is in the Silicon and high tech area. Photos attached to see as evidence. Cockroach and tiny bugs crawling, broken bathroom door & lampshades, smoke alarm not installed. Must not pass safety and building permit requirements from the city or the condition must be reported to the city. To Hotels.com: I would recommend you should inspect the hotels before you accept them as member of your chain. We have trusted you for so long and we’re just so disappointed. We actually booked 4nights but decided to transfer to Holiday Inn Express on the 4th day, the hotel next to it, without any refund, as we were already so stressed going back to Super8. Hope you can take immediate action to this concern. We would like to request if you can consider refund of our stays and would recommend the condition of this place must be reported to the city for closure. Thanks
- 1/5
Shady place
- 5/5
Great!
- 1/5
Broken lavatory bowl, cockroach and pathway tiles are dislocated and are a safety hazard for pitential tripping. Breakfast location and choice is mediocre. Location is so far away from rooms.
- 1/5
That was the worst hotel I have ever seen. It was filthy. I looked at the bathtub and you could tell it had not been cleaned in months. There was cobwebs hanging from the ceiling. There was a closet with a rod and no hangers. All the room was filthy. It was so bad that the sheets and the bedding look clean, but I was afraid to get under the sheets and they’d probably be bedbugs so it was the worst
- 5/5
Everything
- 5/5
NEAR EVERYTHING IN THE TECH CAPITAL OF THE WORLD
- 1/5
So apparently I guess the hotel doesn't have guest check in after 1100pm.Because when we arrived at 1137pm we couldn't get in to the lobby because the door is locked. We proceed to use the phone to find non human contact a message . Our cats were on that trip to Elk Grove and thay where sick so I was stressed I admit but it's all good the hotel really did look nice but I couldn't tell you how the staff was.Because thay where too busy to reach.if you guys want me to tell. You about my booking in April,it sucked . By
- 1/5
I'm glad I left when I did if you want pictures, let me know
- 1/5
Nothing
- 2/5
The room with the sink had oil or hair dye stains on the floor and in the sink. The bathtub looked so disgusting that I didn't take a bath or shower.
- 1/5
Not recommended.
- 3/5
Need to clean the facility. No room service
- 1/5
I drive back to the front office and they offered to switch me rooms but soon as I walk in, I see 2 roaches go under the tv stand. It was late and I decided to just keep all my belongings in the suit case and sleep on top of the covers with a pair of sweaters and hoodie on. I couldn’t wait to leave this place. I would never stay here again. I asked for a refund after and they cannot do anything. I wasn’t going to give a review at first but after them denying another attempt for a refund through Expedia, I no longer want to give this owner another chance. STAY AWAY!! ROACHES, DIRTY, UNSAFE.
- 1/5
My wife and I were bitten by bedbugs all over our bodies. The room has no iron, no hangers, and no hot water. We are very disappointed.
- 1/5
In addition to that room was dirty and noisy.
- 3/5
Coffee machine has never been checked and has mold in it
- 3/5
Cheapest in the area but very very run down and no consistent hot shower
- 1/5
The hotel had more then human guest, soon as I walked in turned the lights on there was roaches on the floor the bed ceiling walls the shower did not work. I didn't even sleep I slept in my car not to mention my door looked like the cops just recently kicked it open bolts loose.i can say they do have good a/c and cable LMFAO EVEN local county jail living conditions is better than this establishment
- 1/5
Check-in area run down though it was laundry room. Got a key to room the key Hilton tell on it lol! Walking to the room hallways are run down broken floors. I tried to open door the door was half broken felt like someone tried to break it there precisely I try to turn on the light lights do not work Had to go and plug a light in by the tv wow The room looked run down The counters are all old Counter in the bathroom looked there was mold growing on it @.@ I honestly did not safe there Cara outside parked with no wheels on it I did not want Tj sleep on that bed or even sit on it. I grabbed my stuff and checked out! And got my self another hotel. As I was leaving some guy brough a hooker to his room lol Wow this was the worst experience I had to think this is y the airport in San Jose.
- 3/5
Was only in town for a short notice job interview, booked Super 8 due to it being "economical". Chief concerns were paper thin walls where I could hear everything, and I mean everything, that happened in the room next door. Wanted to yell at them to go get a motel room...but then I suddenly remembered where I was. Woke up the morning of my job interview looking forward to a nice hot shower...only to be rudely awakened by the blast of ice-cold water that hit me with upon getting in the shower. Then there was the disconnected fire/smoke alarm...good thing there was no fire that night. I'm almost positive California has some type of fire code requiring a working fire alarm in a hotel room. Bottom line, it was a roof over my head and a bed to sleep on for the night. If you're able to deal with the concerns I pointed out then this is the place for you.
- 1/5
no hot water, no disclosure about no hater. First collect money for all nights. When notified about no hot water, they kept one nigth and vacated next day, refunded remaining nights. Expect to get full refund because of bad property. TV Does not work. No phone in the room to contact front desk. Need to walk to front desk during midnight to notify about issues with the room. Front door does not open properly. Need to use big force as if to break the door to open it even after 'green' light shows up on the door handle. Never expected this for the name 'SUPER 8 ' .
- 1/5
No internet. No hot water - lukewarm at best.
- 1/5
This place was run down and unsafe flooring upstairs was not installed properly bathtub was bouncy I thought it would crack at any moment.No hat water in the morning and I killed about 12 roaches it was infested
- 4/5
It’s an out of the way area but the building is still going on. Nothing noisy just building materials spread out
- 1/5
My “neighbor” was having very loud conversation from 11:00 pm until 4:00 am. I tried to call the front desk and got no answer. So I got dressed and knocked on his door. I asked him to please be more quiet, and he said “I no knock on YOUR door when you want me to pay the rent.” I almost called the police. But thankfully he lowered the volume of his voice, and I got about 2 hours sleep.
- 1/5
I pulled up to a burnt down car paramedics a crime scene. I paid for a week a did not stay.
- 1/5
I needed a place to stay for 2 nights because I was working late the day before & had an early appointment in the morning. I had a choice between this one and another that was less than two miles away and needless to say, I made the wrong choice! I reserved a room with 1 King Bed with Sofa bed, Accessible, Non-Smoking (Mobility/Hearing, Roll-In Shower), but there was no sofa bed or enough space for one and it did not contain a roll-in shower. I discovered a lot of bugs crawling around in the tub, floor, walls, furniture, mattress, and found some dead ones in the refrigerator and in the picture frame. I requested another room, but did not receive it until the next day. They provided me with some air freshener as bug spray, but they had to be saturated to stop them from moving. The maids did not do a very good job cleaning the rooms, especially the floors and under the bed. I received a better room the next day around Noon, but the previous occupants were smokers and I had to air out all the toxic fumes with the fan. There were no pests, but it was missing a chair. I can't believe this dump was sold out and displaying a car that exploded and was destroyed in the parking lot is not the best way to make a good impression on guests. I don't blame the staff because they tried to help, but this place should be closed and upgraded if they can still afford to attract business. We can expect someone to contact us soon expressing remorse, but nothing short of a refund would suffice.
- 4/5
I wish there were some breakfast options, as well as hair wash options lol.
- 1/5
I was greeted to this property by a burned down car in the front parking lot. The room had no smoke detector, holes in the ceiling, the bathroom sink is cracked in filled with discoloured caulking, and to top it off the bathtub had the previous occupants' dirty underwear in the tub- did not seem like a safe or clean place to stay- especially at $80 a night- unacceptable- stay away
- 1/5
The premises were littered with trash and car parts. The hallways had old furniture that needed to be disposed and no remote control for the TV. The only way to contact any staff is in person. No phones in rooms
- 2/5
Saw roach walking across my bed once I entered my room.
- 1/5
The room key didn't work and the room was far from the desk. When i got a working room key, i opened the door to a filthy room with food containers everywhere. When i went to get a new room, i was passively just given a new room without any type of apology. Thwre were broken beer bottles and car parts all around in the parking lot. I was woken up at 3:45 in the morning by other guests slamming doors and yelling
- 1/5
Terrible
- 5/5
Everything was just fine
- 1/5
This property is not a place I would ever start at again. Roach infested
- 1/5
I'll never come back here again. It costs way too much for a hotel that's nearly falling apart with roaches EVERYWHERE (including all over your room) and every single accommodation not working. The hot water didn't work, the TV didn't work, the AC didn't work, nothing worked. Staff were nonchalant and didn't care about your issues with the roach motel. Ridiculous.
- 1/5
Not clean and a lot of bugs
- 1/5
Not only did this hotel have roaches...but they also did not have hot water. I stayed here for four days and they gave me excuses all the time. Really bad hotel
- 1/5
All I can said is it’s dirty and cockroaches everywhere! The shower, the walls, on the floor! I showed the manager the video and he said oh we need pest control. I am terrified!!
- 1/5
The photos don’t do justice on what the room looks like. It’s totally opposite hotel is more of people living there. The bed was horrible stings on the floor on the bed. There were cockroaches and other bugs crawling on the ground. just overall on the images that they post our false information in misleading.
- 1/5
I left within 5min of walking into my room. Cockroaches scurried when I turned on the lights. It smelled like smoke, the bedsheets were stained, the shower was dirty. I waited at the outdoor night window after ringing the bell multiple times before anyone came to help me checkin (it was 8:30pm and lobby was closed). Nobody came to the window when I tried to tell them I was leaving and the state of my room. This place was absolutely terrible.
- 1/5
Room looked cleaned but it was noisy and looked delapitated and woke to a ton of cockroaches in the bathroom.
- 1/5
Not as described
- 1/5
Hot water malfunctioning, bad condition worn badly
- 1/5
When we checked in the front desk attendant was fine. Got to our room and it was horrible. The bed comforter was stained and had crusty food on it. The sheets were clean. But once we turned on the bathroom lights…cockroaches appeared. On the side tables, the toilet and running under the bed. I went to the front and they offered me another room upstairs from where we were. I didn’t get refunded for that night but left and booked another room elsewhere
- 1/5
Would not stay here again
- 1/5
Needed a cheap hotel by the airport, but couldn't sleep at all due to full time residents and homeless blaring music and screaming at each other. Plus the smoke was unbearable, the rooms next to me smoked so much I could see it through the vents.
- 4/5
In the afternoon, we got back to ourcroom and the leak had been repaired and a new hand held shower was also installed. Great work by the maintenence staff.
- 2/5
There was a crack pile in my room and roaches place was falling apart. Management refuse to do anything about it.
- 1/5
DO NOT STAY THERE if you don’t like cockroaches, then a wall and door with holes! Wow! This place is something else!!!!
- 1/5
The Room didn't have a shower curtain toilet paper, no vath towels & the door didn't lock securely. There were roaches inside the room. The outside was diety with people smocking & drinking making lots of noise.
- 2/5
You cannot get even a bottle of water , no vending machine, nothing
- 2/5
The room I was allocated had bedbugs. I had bite marks on my arms and legs. They must fix this problem. The shower is in a terrible shape. The hot water did not warm up enough, just a little bit...
- 1/5
Small cockroaches crawling on the floor, i can hear the other rooms occupant’s business..
- 1/5
It looks like a large part of the hotel is used as homeless shelter. The hotel room is terrible. Bugs on bed, on windows, walls. Lots of crockroach and other unknown bugs. We were scared. We left arou 9:30 pm. It's a nightmare.
- 5/5
Ok
- 1/5
It was terrible overall
- 3/5
Location was good and staff was great.
- 1/5
Next day, the hotel did not change towels or clean room when I got back very late at night to the hotel. Next day, I asked the man at reception table: “WHY NOT”. He told me that I have to tell them so I can get new towels or need to clean the room. DO NOT BOOK TO STAY AT THIS HOTEL. You will feel sorry as I already felt
- 1/5
Wish I could give it a negative number for review. There was dog poop in the hallway. Floor in the bedroom was so sticky your shoes got stuck to the floor. Bed was disgusting and ‘Free Breakfast’ is Coffee and/or Orange Juice. Awful
- 1/5
Sketchy property
- 1/5
Cockroaches
- 1/5
It's really bad. This place should be closed for serious maintenance and repairs. The room reeks of smoke and there are cockroaches running around. Do not recommend.
- 1/5
Insects infested
- 1/5
Live cockroach are room. It's disgusting I nside. Smell like mold. This property is used for homeless people shelter. Stay away.
- 1/5
Roaches in room