White Swan Inn

This is not a typical modern hotel, but a somewhat old fashioned bed and breakfast. It is very conveniently located near Union Square, the Powell St Bart stop, the trolley, and plenty of sights and restaurants. We also walked to Chinatown, Fisherman's Wharf and Ghiradelli square, which is a bit hilly. The hotel itself is charming, spacious, clean, and staffed by very friendly and helpful people. The bed is comfortable. The room is big and has a gas fire place. The breakfast included toast, eggs, oatmeal, fruit and my favorite thing, the cinnamon bun breakfast bread! We also enjoyed the very pleasant wine and cheese reception before dinner. For both, the staff was attentive and gracious and the offerings were generous. Alas, a very minor dissatisfaction, was the street noise on Bush St, which required closing the windows. But, given the opportunity, I would most definitely stay at the White Swan Inn again. Thank you all, for making our stay very enjoyable.

The White Swan Inn is a quaint hotel in a convenient area of San Francisco. We were able to walk or take public transportation to see all the highlights of the city. The inn was clean and offered a nice breakfast.

The rooms are a little too dated. The room was very stuffy so we had to open Windows and there was no screens. There are not enough Outlets in the room. Also I am 5 ft 2 and it was very difficult for me to climb up into the bed. I know a lot of it has to do with the charm but some updates would make it more comfortable.

Very clean. Staff is amazing. Breakfast is way too basic, can be a bit better. Overall an amazing stay for a good price

CLEAN AND SPACIOUS ROOM . HOOMEY PUBLIC SPACES. VERY GOOD BREAKFAST. THE ELEVATOR IS OLD BUT WORKS . HIGHLY RECOMMANDED

Musty room, but I loved the fire escape. Breakfast options were not great. Bed felt a little "itchy"

They offered breakfast. Easy check-in. Good location. The room was nice, but no A/C and everything feels dated and not intentional. Overall, the place just needs attention. It's nice enough and my stay was fine. But it felt dirty and like it was neglected in general. I see that it could be amazing, but right now it still needs to be updated, even with the retro theme.

A very nice boutique hotel. The room was large and comfortable, with a great fireplace and big windows. The wine and nibbles in the afternoon, as well as the all-day coffee and tea were a great bonus.

Breakfast could be slightly better

Exceptional service and room. Breakfast could be slightly better

Great spot. Fawkty Towers meets hip boutique

An oasis in the middle of the city. Quaint and quirky in a nice way. Something different from the mainstream. Staff were very helpful and friendly. Old fashioned hospitality. We loved the lounge/ dining area and the after five drinks and nibbles. A lovely touch. Rooms were well appointed. Nothing. A lovely place to stay. Different but nice. Definitely a place we would stay again

Breakfast was not great, especially very little variety

Great hotel, friendly staff, great location, nice design, very cozy Breakfast was not great, especially very little variety

Clean

The inn is conveniently located and well secured. I wished it was a bit quieter, but made sense with the urban location and older building. The staff was very helpful and the breakfast had variety. The room was spacious and reasonably maintained. Very well priced and overall a great stay!

Comfortable, classy fun room and inn. Fireplace is nice touch. Bed is awesome, best sleep ever. Leon is wonderful, works so hard, so friendly. Love the location, we walk to everything. Walked to all our favorite restaurants, shopping, our concert at The Masonic. No longer a "spread" at happy hour, just a staff person serving a tiny cheese plate and glass of wine. Bump up the breakfast as it used to be...quiche, sausage, bacon, nicer pastries. Covid is over, bring it all back. We skipped it all. Valet parking is crazy expensive now (used to be $30/nite, now $78/$88!). We parked ourselves in a very near garage.

No longer a "spread" at happy hour, just a staff person serving a tiny cheese plate and glass of wine. Bump up the breakfast as it used to be...quiche, sausage, bacon, nicer pastries. Covid is over, bring it all back. We skipped it all. Valet parking is crazy expensive now (used to be $30/nite, now $78/$88!). We parked ourselves in a very near garage.

Had a wonderful stay at the White Swan Inn, but I especially want to thank Cody for being incredibly kind and helpful on my checkout day. He let me comfortably stay in the lounge area for several hours while waiting for my flight, which made the end of my San Francisco trip so much easier and stress-free. Great hospitality, great attitude, and truly appreciated. Thank you, Cody!

This is a great alternative in downtown SF to the bland and sterile Hiltons, Sheratons, etc. It's nicely funky, with a mish mash of furniture, patterns and colors, which gives it a very fun energy. Has it seen better days? Probably. It's a bit old and could use a refresh. But our room was large, the bed was comfy, the staff was warm and friendly and the location is so central to walking everywhere. We especially loved the old cage elevator.

The breakfast was good and what we expected from a continental breakfast. The room was GREAT! It was spacious, bed was comfortable, and the fireplace was the icing on the cake! Could not have asked for a better, central location! No complaints about anything!

The breakfast was good and what we expected from a continental breakfast. The room was GREAT! It was spacious, bed was comfortable, and the fireplace was the icing on the cake! Could not have asked for a better, central location! No complaints about anything!

Good location slightly away from the main tourist route but close enough. Quirky style which we really liked.

Ailment is a restaurant across the street which had excellent food and drink and was reasonably priced for being in San Francisco. We would definitely go back.

Good location for the price. Felt run down, rather than quirky. Could use some upgrades!

Good location for the price. Felt run down, rather than quirky. Could use some upgrades!

staff was nice. the roof in the room was pretty rough, also it was hard to find the amenities in a hotel that was really small. went to see about the wine and snacks and i couldn't find it anywhere and i roamed into areas of the hotel to try and find it but i felt like i kept walking into places that i shouldn't have been, a few signs would have been nice or something. the staff was very friendly though, shout out to the guy who showed me some good food spots in the area and also a few shops to peruse

Wonderful stay!

Wonderful stay!

Exceptional

The old style none

Loved the fireplaces & wine & nibbles in the evening

Terrific location. Nice place. Pricey. Interesting, older building maintained with a certain style. No parking. Wifi was fine.

The size of the room, working fireplace, king size bed, bath products, the location, & free wine & cheese hour. The cleanliness level wasn't great. Lots of dust, grime, and marks in the room. Felt like the whole place was a bit shabby tbh. The "breakfast" was pathetic. For one it was cheap cereal, cheap(ish) pastries, some oatmeal, lumpy yogurt, and hard boiled eggs every morning. No other continental offerings like cold meats, cheeses, fruit or anything for those with allergies. It just seemed like they were doing the cheapest and bare minimum they could & still make it passable.

The hotel was clean and the location was great. The staff were extremely helpful and the breakfast/afternoon snacks were delightful. Only complaint was the street noise, two out of my three night stay I was kept awake by truck emptying recycling which seem to go on for over an hour. I understand that it’s an older building and an urban location. I would still stay here again.

Excellent location near restaurants, Union Sq and the BART /Muni. Curtis gave great service at check-in and recommended very good restaurants. We will surely return on our next visit to SF.

A bit worn but charming. Ancient elevator. Very nice staff. Small, which I like. I would go back

Great breakfast area. Large room. Convenient location. Fun decor.

Great place to stay! Cozy little room. Breakfast was good. Easy to get to most places in the city from here.

The location is excellent — an easy walk to Chinatown and great Italian restaurants in North Beach. Breakfast was fresh and satisfying, and we loved the cozy, living-room-style space next to the breakfast area. It felt inviting and comfortable, like staying in a charming home. We would happily stay here again.

Very enjoyable stay. Great location!

So many things to like. Vintage floral decor, and operating quite vintage elevator. Charmingly laid out breakfast, and nice early start for breakfast, 7:30. Staff friendly and helpful. Comfortable bed and cozy sitting area in room with fireplace. Great location too. What more could one want? I’m coming back

This is the only hotel in San Francisco for me. I love the staff and the rooms. Breakfast is always a treat by the fire, no matter the season.

Breakfast was good

Other than that, I was comfortable! They do complimentary breakfast and a wine hour which is really lovely. The staff were so kind and helpful!

This is one of my absolute favorite hotels of all time. The location is great, the staff is always friendly and helpful, and rooms with a fireplace?! Absolutely amazing... Highly recommended!!

The staff were very friendly and helpful. The hotel is older and a bit worn overall, but clean. I booked this hotel because it was very highly rated. I would not agree. It is below the standard I would expect of a highly rated hotel. It’s certainly not bad. The breakfast options were limited and the quality was average. The afternoon wine and cheese was a nice touch.

Clean Room

The breakfast was good, the rest areas were nice. All the employees were super friendly, from the lobby to the people in charge of breakfast. Nice touches in the room like water and wine.

Great location, we had a wonderful stay!

Loved the decor! Great location!

Clean room, friendly staff, fairly close to Chinatown!

I arrived before check-in. My room was ready, such that I was able to put my luggage safely in the room. I was greeted by friendly, helpful staff during every encounter. The staff was knowledgeable about tourists isn’t see in the area. I had an early morning departure and the front desk clerk made sure I was safe with my Uber drver

Yes and yes.

Charming hotel! Very nice continental breakfast. Very clean property. Fireplaces are nice for a quick warm-up.

Grea

I loved the hotel and staff was incredibly friendly.

The staff was incredibly kind and attentive. They helped me navigate the city as a solo traveler. The building can only be accessed by keycard/buzzing in which made me feel extra safe. The location is great - walkable to Chinatown and North Beach. There is no AC so the room felt a little stale at times, but they provided fans and the city itself is cool, so an open window was great. The breakfast is basic but the coffee was surprisingly tasty. I definitely enjoyed my stay and would come back again. It was a little pricey, but very charming.

The place was exquisite and had an authentic San Francisco feel.

We loved everything about this hotel!!

A cute, cozy hotel. Love the old historic feel of it. We really enjoyed the cozy dining area for breakfast and wine. The place could really use some new paint and a deep cleaning though. Our room was a deluxe queen with fireplace but not the one pictured upon reservation. Small bathroom vanity--barely room for a curling iron, no soaking tub. Pretty noisy at night. Old TV that struggled working. No blackout curtains.

Very nice staff, but need some work to bring the happy hour and especially the breakfast back to its previously appreciated and known level

Very old San Francisco hotel near Union Square. Very nice rooms with small bathroom. Downstairs area is fantastic and staff were great. I would go there again.

Warm, cozy and just right for me - a place to remember!

Love this place!

Non- traditional rooms were comfortable and a refreshing alternative. Highly recommend.

Our room was so adorable and very clean. Very friendly staff and walking distance to a lot of places to go.

Good hotel, just not for me. No A/C, and not many options for breakfast compared to other hotels with similar price.

Charming and cozy. Very special one of kind type place! Nice breakfast.

Everything was perfect! I would definately stay again.

Breakfast was cold and not enough fresh fruit.

Such a cute place! Everything was very clean and service was great. The wine/snacks complimentary happy hour every evening was such a lovely addition to our stay! (Francisco is absolutely wonderful!) location is safe and great for walking to many locations. We enjoyed our time here.

Very cozy feel. The fireplace was especially great in the rainy season. The decor was super fun and the staff was very friendly

Great amenities, especially the fire place and breakfast

Beautiful parlor for breakfast and lounging by a fireplace, plus a fireplace in the room. Staff helpful and courteous. Very old school San Francisco and reminiscent of an European experience.

So cozy and comfy, it’s hard to leave.

Incredible service, I had quite a few particular requests and questions which they met and answered with grace, even when there were quite a few of us checking in at the same time.

All of your staff are exceptional! I’ve been staying there for many years. Leon is amazing!

Cozy hotel, nice room and helpful staff.

Clean rooms and good amenities. Walkable to bus and trolley stops. The staff are very nice. They serve simple breakfast daily and also have an evening wine hour. One negative is that it's an old building so comes with the sounds and smells. Also proximity to the main road means you'll hear a lot of sounds from the road.

We were so pleased with the coziness of the inn in a delightful part of the city. Everyone should visit!

The amenities really make this spot a great vaue!

Very nice hotel. We enjoyed the small boutique feel and the lovely staff. Also liked the free breakfast in the morning, and they also offer a happy hour nightly!

Very fun stay. Love the decor.

Great place to stay in San Fransisco

This is an old beautiful hotel. You do go down a set of stairs to the breakfast area.Quite a variety of buffet foods. Lots of tables to sit at and separate rooms with fireplaces. Nice ambiance. They do have a patio attached which must be lovely to have breakfast on in the warmer weather. Overall quite nice.

This is an unconventional stay, right in the middle of downtown SFO, that takes you back to Victorian times.

The overall experience was fantastic from start to finish. Check in was quick and easy. All off the staff were very nice. The room was clean with good appointment. We loved how elegant the room and the hotel itself was. We will definitely stay here again as well as recommend it to others. We couldn't have chose a better hotel.

The tea and breakfast area was very nice and a good place to relax in the afternoons. Loved the antique elevator

All the staff we interacted with were warm and helpful. We loved our room! The fireplace and the room layout made it feel like we had a little downtown apartment in SF.

Friendly team at the White Swan, good location, quirky large rooms with fireplaces, small kitchenettes & dressing rooms. Hotel has a happy hour in the evening with wine & nibbles & a free & adequate breakfast.

Very lovely , quaint hotel... beautiful , comfotable antique style rooms remniscent of charming old homes. The staff was welcoming and polite, amenities included a complementary wine and snack at early evening, continental breakfest, plentiful bottled water and soft drinks in the room fridge.

Friendly staff.

We had a lovely fireplace in our room and to a person, everyone was lovely and helpful. My family had a wonderful getaway. Our best experience

This old inn has charm and individualism that is so creative I smiled every time I walked around. The bed was great, the breakfast very nice, the staff superb; helpful, and friendly.

Great location, friendly staff, and comfortable rooms...great stay!

Great

Great hotel near Union Station. Clean, large room. Friendly staff.

There was a vacuum cleaner just outside my door. I figured it would be put away, but it was still there when I came back. The next morning, the housekeeping cart was there too. It felt like stepping into the janitor’s closet. I mentioned it to the front desk on the second day, hoping they would move it, but when I returned hours later, it was still parked in front of my room. I asked why and was told, “That’s where we keep it.” When I booked, I liked that they advertised a restaurant next door that delivers. I understood when the restaurant was closed on Sunday, but I was disappointed to find it was also closed on Monday. If you’re going to advertise something on your website, list the days it’s available. When I mentioned I was bummed, the desk girl said, “They’re a separate business.” She did not care that the website was misleading. They say they’re a “boutique hotel,” but it’s a B&B. The place is dim and dingy. The sheets were clean, but everything was slightly damp. The paint around the doors was chipped and dirty, and over the tub is bubbling up. The bed was uncomfortable. lumpy and sloped from too many people sleeping on it over time. Finally, the doors to the hotel open inward, which is a fire hazard. Doors should always open out, or if there's a rush, it creates a bottleneck, and people get trampled or crushed. It’s against SF safety codes; I’m shocked they haven't been fined.

YES

Classic boutique SF inn near Union Squarhe, theater district and much else. Great breakfast experience in historic surroundings and 2 fireplaces!

Clean quaint room. Great bed. Beautiful common area for breakfast and wine all included!!! Staff very courteous.

My wife said that it smelled. It is probably just old, not sure what you can do about it. It was a cool old hotel.

Lovely, eclectic B&B. Staff were welcoming and available for questions. Room spacious; bed/mattress super comfortable. Super clean. Only downsides: no air conditioning (it was a warm weekend), and my husband would have liked a room safe. Regardless, I will gladly stay here in future!

Internet was okay. No choices for breakfast

We loved our stay at this quirky little inn. The fireplace in our room was lovely as was the charm of the old building and decor. The continental breakfast was great as well! The biggest downfall here was that valet parking was the only option, and it was pretty pricy. Overall, we were very pleased with our experience!

I really loved my stay. It was a last minute booking when my trip got extended and I was really pleased with the location, the funky decor and the service. The wine and cheese hour in the evening is such a nice touch too. Would absolutely stay again when visiting downtown SF.

Room climate great. Box fan perfect. We enjoyed everything except the parking was like $70.

Loved they had a box fan. Neat interiors. Clean bathroom.unexoected hugh price for parking but loved everything else. Breakfast was great. Kind of Europen vibe. Enjoyed. Stayed sn extra 2 days. Convenirntly lovated to EVERYTHING!

This I see my second stay. I just love the rooms, each room has a fireplace. The beds are cozy and comfortable. I look forward to my next visit at the White Swan Inn!

Staff was friendly and accommodating. Room was very large and super clean. Bed was comfortable and they offer a wonderful

Good location and fun eclectic decor. Very nice breakfast. Love the appertivo. Would recommend the addition of ceiling fans. A bit noisy and loud to sleep.

Great room and breakfast

Cool funky chic hotel, has an elevator from the 20s that you open the doors manually... fireplace in room.... only complaint would be no A/C in the summer and the mattress was a bit worn, not firm enough.

Very cute boutique hotel. Nice room. Clean and modern bathroom. Good breakfast. Well situated.

Great location, a few block off of Union Square so it’s quieter, but close enough to shopping if you need it. Wonderful rooms, friendly staff and delicious breakfast. We’ve already booked our next stay!

Had amazing time in the hotel with my daughter. Staff is very helpful and kind. Breakfast was really good - everything you need. Appreciated lady Jemma in the breakfast area ( most likely mispronounced her name) - super kind and nice. Our room was vert spacious. Wine serving is incredible. Very classy and cozy hotel which is really difficult to find nowadays

Really enjoyed this hotel- had a happy hour with cheese and crackers and many small extras in the room that made it ever so pleasant, staff helpful and happy to offer suggestions. Room was large and had a fireplace. We would stay there again.

I really enjoyed my time at White Swan Inn. I reached out the week of my stay for an early check-in and was grateful for a quick response! I was fortunate they were able to accommodate me and check in was quick and easy. I used the valet service as well which is not cheap but was super convenient and in my opinion, worth the money! I would definitely stay here again.

Breakfast was pretty good too, maybe have the fruit be more ripe.

Bed was way too soft

We loved our stay. All staff we encountered were kind and helpful. We felt very safe during our stay. They even stored our luggage for us after we checked out, so that we could continue exploring until we had to leave for the airport.

Friendly, helpful staff. Hotel and room had a lots of character. Would stay here again.

This is our second time staying at their property and we’ve loved it each time! Would 100% stay again. The rooms are always cleaned and the staff is always friendly.

Great experience!

The front desk staff is very help and super nice.

Beware of this misleading hotel that robs you. The valet parking sign says $74 for a whole night, yet they charged my card $84 ($10 extra dollars because of taxes. )What they do is park your car next to the garage that charges $20. I had to wait for 30 minutes for my car to be dropped off after I had requested it. What kind of valet parking is that? The free cold breakfast does not make up for the dirty and overpriced hotel. I will provide pictures and you judge for yourself.

The rooms were so inviting and. Comfortable. I loved my stay and I will be back soon.

Quirky and safe place! Wonderful b and b experience. It's a bit loud outside in street due to bars. so you'll want to keep the windows closed.

Great location, friendly staff, spacious quiet room. Will stay there again.

This is a great hotel to stay in near the theatres and union square. We have stayed multiple times- amazing wine and breakfast hours! Our daughter loves the theming too.

My husband and I went to SF for the July 4th weekend.

1. The windows don’t have screens so don’t leave them open at night (got attacked by mosquitoes) use the fan in the closet. 2. Coffee machine in the bedroom was very dirty on the inside. Did not use it. 3. Very hot in the room Other than that it was a good stay, breakfast is nice, lounge area is beautiful and even wine and snacks is a great idea.

Enjoyed my stay. Staff was very helpful, rooms for comfortable and location was great!

We stayed four nights and had a spacious room with a fireplace. The building and decorations were a bit dated but the bed was very comfortable and the location was excellent. All of the staff were friendly and helpful. Would recommend.

Ultra stylish hotel in an extremely convenient location with friendly staff, lots of amenities and amazing water pressure in the shower! Thanks for an amazing experience!

TV cable was not working and front desk guy was way too chatty, like can’t walk away chatty. Overall for the price it was fine but would recommend elsewhere if you can afford a little higher price point.

The building is old. Don’t stay here is you are looking for modern. The bed was comfortable. Breakfast was good. The pastries were warmed to crispness in the oven before being served. The boiled eggs were still warm. Nice selection of teas.

Lovely, unique hotel offering comfort in down town San Francisco. Great location close to restaurants. Nice breakfast. Quiet and clean.

It was a nice, vintage hotel with breakfast and wine each day. Convenient enough to all the things we wanted. Great staff.

Nice stay, good location. Had a nice conversation with the person who brought us wine and cheese about the hotel and music. Room was nice. No air conditioning which was not a problem this visit but might be on those rare days it gets hot.

Very friendly & helpful service

I want to live here!

Comfortable, cool and funky - a perfect stay!

Great hotel. A very nice complimentary breakfast. Delicious coffee, nice wine, and appetizers, happy hour. Wonderful staff. We walked to Oracle Park for the Giants' game. It was about a mile each way.

Amazing! So comf

Staff was excellent! Super helpful with finding nearby restaurants. Very cute hotel overall.

This is truly a hidden gem in SF. It felt more like home away from home, instead of a hotel. The wine and cheese and breakfast were both wonderful, but the fireplace in the room was the best touch. I will definitely rebook!

All that I hoped— a second stay.

A

Very quaint place to stay, like you never left home. I would highly recommend staying here.

We enjoyed the old books, the space of the room and romantic ambiance of the fireplace. We had a wonderful stay and would like to be back again in the future.

This was, by far, the best experience I've ever had! The ease of checking in, adding valet, and the place was wonderful! For having a room right next to the street, it was fairly quiet. Having a fireplace added a whole new level of awesome for me! Breakfast was wonderful, the whole ambiance was welcoming and cozy. I can't wait to go back!

This was a great place to stay to be close to the theatre. The cheese hour and breakfast were great- and the staff was sooooo friendly!

Quaint hotel with old world charm. Stayed in a Junior Suite with a fireplace and king bed. Incredibly quiet despite the busy street below and very comfortable bed. Very friendly and helpful staff. Great location on Nob Hill with an easy walk to shopping and the embarcadero.

Great

Lovely hotel. Scary elevator. Noisy in room facing busy street. Breakfast was yummy. Cool decor. Convenient area

Discovered this hotel a year ago. I don't stay anywhere else. Lovely!

Lovely auberge chain with special touches and great seevice. Great location!

This really is a hidden gem. The moment you step foot inside it feels like you've traveled to a different world. The staff is very nice and they really lpad you up on complimentary stuff like bottles of water, breakfast, etc. For a whole week i didn't feel like I was at a hotel, I felt like it was my home.

Very cute bnb, staff was friendly and free wine and bites in the evening. Also free coffee and breakfast. We chose to dine out for breakfast but was perfect to grab some cofffee and oh before heading out for the day. Great location with plenty of restaurants nearby to get to on foot or short uber. Would come back and stay. And the bed was really comfortable!

I've stayed in expensive hotels, various ones in SF. The price and location was great as was the continental breakfast. I'm a foodie and the coffee was amazing as were the pastries. Coffee/tea available all day. I only went 1x to the late afternoon wine hour but it was great. Highly recommend. Ask for a room w an electric fireplace.

Will be going back.

Super charming hotel

Charming…very nice front desk staff…room a little dated…small bathroom…

One of the highlights was the complimentary wine and a variety of cheeses, adding a special touch to our stay. Our room was also wonderful, featuring a fireplace that made it even cozier. Everything was exceptionally clean and well-maintained. The service was outstanding, with friendly and attentive staff ensuring a great experience. Breakfast was delightful, with fresh pastries and coffee to start the day right. Overall, this hotel exceeded our expectations, and we highly recommend it for anyone looking for a comfortable and charming stay!

Lovely quaint hotel in great location. Loved the wine and nibbles each night at 5 till 6.30pm. Room was large, comfortable and clean. Staff were very friendly and helpful. I would stay here again.

This is such a cozy and charming place with thoughtful considerations to decor and service. The rooms however are dated. Blinds looked grimy and were broken. Tape on windows from where it was cracked. Furniture was worn, but this is overlooked by the fireplace, incredibly comfortable bed with clean comfy sheets. They offer an actual usable bathtub, nice toiletries and have robes for guests. All of this and the character make it easy to overlook the age especially in the romantic glow of the fireplace. I prefer the personal attentive cozy environment of the common areas, the staff that White Swan offers and would happily choose this over a Hampton Inn. Other guests were pleasant and friendly. I wasn't aware that there is a separate fee for the open tea bar and coffee bar they have (which please keep milk out later for those who like it in their tea please) and the complimentary Wine Hour, but again this did make the stay more relaxing. Breakfast was simple yet served in style and really nice. Great quality.

Very clean & safe & a short stroll from Union Square. It was also lovely to have a proper deep bathtub.

We love staying here and have for 20 years! We miss the more extended breakfast options. Thank you for making our anniversary trip amazing!

the vintage elevator was not working most of the time. we had to dragged our luggages down two floors beacuse of it. the breakfast selection is very limited. The room walls has cracks all over and can hear all the noise coming from the outside.

Afternoon wine hour was a highlight—Luis and his team were so friendly and welcoming. The only minor downside was check-in and check-out, where the front desk staff (different each time) didn’t make eye contact initially, which felt a bit impersonal. That said, it didn’t take away from an otherwise wonderful experience. We’d happily stay again!

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I felt at home in this hotel. My room was spacious and comfortable. I loved the fireplace and how I always had fresh coffee and tea when I wanted it. The staff were friendly and responsive.

This was a great place to stay and the location was totally walkable. The only quirk is that while breakfast was good, the only hot option was oatmeal and there was no protein option except yogurt, not even peanut butter.

Great!

Perfect for every occasions.

Beautiful property and very helpful staff. We WILL be back

Cozy boutique hotel! Complimentary breakfast and wine hour was great as well! Location was walking distance to Union Square. Staff were very helpful and friendly!

However, the only thing left to be desired is location, as the hotel is situated within the heart of lower nob hill (i.e., close to the tenderloin). Nonetheless, this was a non-issue during my stay and shouldn't act as a deterrent to any interested parties, but rather something to be aware of before booking. With that being said, the location is very central and convenient. Overall, I'd happily stay here again!

Fireplaces throughout the property made it warm and inviting. Wine hour was nice with 4 wine choices, cheese and crackers. Free water and sparkling waters were included in the room fridge in generous amounts. Breakfast was simple but good for continental. Choices included fruit ( not cut but whole), 2 types of pastries, bread to make toast, a few different types of jam, several choices of dry cereal, oatmeal(the only hot choice) milk ( with options of soy, low fat etc), orange juice, coffee and tea. Close to good restaurants and Union Square.

Staff was helpful and informative about local places to check out and friendly.

Great hotel, funky, great breakfast & happy hour! Loved our stay

My stay at White Swan Inn was spectacular. The room and bed were incredibly comfortable and the fireplaces were such a fun amenity. The staff was also super friendly. Highly recommend!

A charming hotel. They offer wine and cheese in the evening and groups or couples can sit together in separate alcoves or rooms. I would stay at this hotel again.

If you like historic inns this one is cozy with fireplaces in each room…The decor is French floral with a mod flair of 60s art throughout. Loved staying here! Very convenient to downtown and Union Square.

Very charming and comfortable bed. A great attention to antique details. A cool fireplace. The many street views where beautiful . The noise from the restaurant/bar across the street was a little loud for a Thursday night, but wound down after the midnight hours. I wish the staff was more outgoing and made my friend and I more welcome. There was some hostile energy from the unit below me and on the adjoining room. I believe the hotel could be more inclusive and friendly to us as I experience much prejudice as a transgender person. My friend reported back to me that the majority of people at the breakfast floor appeared to be heternormative, conservative, and not very friendly. Perhaps more education on transgenderism and the importance of respect for gender identity expression would be beneficial and appropriate.

Really great property with fantastic staff. Not luxury so don't have that expectation. But do expect that they will do everything to make your visit as comfortable as possible. Great example they were booked so got a queen bed for 3 of us and they added another small bed. Was going to ask for that but just knew we needed.

The check in process is very fast and convenient. The amenities and parlour are great and it’s easy to ask for help when needed. Definitely will be staying here again in the future!

We had a lovely stay at the White Swan. The complimentary onsite tea and coffee plus continental breakfast were very nice, the common area lounge room is well-appointed, and the fireplaces in each room were a nice touch. This is an older property, but has lots of character and the staff is helpful without being too intrusive. A real value at the price we paid! We would return whenever seeing an event at the near by Masonic Auditorium, or shopping around Union Square.

I had the most fabulous time at this hotel. I stayed a few days out of the city and wish I had stayed in the city here the entire time. The staff was friendly. The hotel had a sweet charm and felt like home. The back patio is hidden, quiet and you don't even feel like you are in the city. I would stay here over and over.

Charming and clean hotel! Excellent customer service!

Very quaint with all the amenities one could need.

Nice place! Cool rooms.

Charming old building with working fireplaces in each room! It was perfectly convenient and walkable for our business and pleasure. We’d stay here again!

Expect that this place is a bit older, with the charm of an old-fashioned elevator - substantial feeling - and a swinging 60s type decor. Our room was lovely and comfortable. The staff were very nice and helpful. I appreciated the included breakfast, which just started our days of exploration off really well. We could walk or take transit to the things we wanted to see, and one of the cable cars was close enough to be an option for transit.

The inn itself was fine. The elevator is old & tricky. The street noise starts around 5:00 AM and makes it difficult to sleep.

The art and vibe is cool, but the hotel is older so carpet and windows etc could use an upgrade. There was no AC so in August it was very hot in my 3rd floor room, and even though the outdoor temp cooled down, the outside air didn’t cool the room down to a temperature suitable for sleeping; even with a fan. There was also a lot of street noise outside my room since there’s a bar right across the street. It was fine for a short business trip to SF but probabaly wouldn’t stay there again.

The White Sean is in an interesting older building where it’s probably smarter to use the stairs than the century-old elevator.

Clean, comfortable,and very charming room. While the room wasn’t spacious it wasn’t cramped at all. There were also a lot of books in the room that I thought was a very nice touch. I only stayed one night so I didn’t have time to read one but would have loved sitting by the fire reading a book if I did. All the staff members were very friendly and helpful. Room isn’t particularly soundproof but that is to be expected with an older building, area is quiet so it wasn’t a huge deal. Very convenient for Grace Cathedral, 5 minute walk if that. Unless there is a back entrance I didn’t see it isn’t wheelchair accessible, but I’m sure that’s true for a lot of the buildings in SF. If I come back for another concert at the cathedral I will definitely stay here again. Also plenty of dining options very close.

Excellent location. Very cozy hotel. Great breakfast. Mattress was a little too soft. The nightly wine and cheese is a very nice touch. Close to cable car routes and transit. Highly recommended.

The White Swann Inn is very good value. The staff were friendly. The room was clean although the hotel is a bit dated.

One of my most favorite rooms I've ever stayed in. It felt like home esp with the little fireplace. Really conveniently walkable. Only thing I would change is the motion sensor in the bathroom light switch, it doesn't stay on very long and you have to keep waiving at it. That is a small detail though, I was generally very happy with this stay.

the staff were really nice, especially in the bar. The location is good, close to Union Square and Chinatown, and there are not many up or downhill to get there. the building itself is really old and also the ammities were really old and I think they need improvement or better to be replaced with new ones.

A great find at an affordable price. Staff was super helpful and friendly. Bed was comfortable and we had plenty of room

White Swan Hotel is very charming, with helpful staff, interesting common areas, and thoughtful touches like late afternoon tea & wine service. While the rooms are very charming with a bed and breakfast feel, we found there to be a lack of good lighting.