Washington Square Inn

Exceptional

AVOID!! Amazingly, there is No staff or security on site whatsoever !! your Lucky if they even answer the phone to help you. Whole place smells old and musty like mothball. Visible mold on walls and shower in bathroom. Check in and out instructions unclear and complicated. No amenities. No room key unless you download a weird app. No hospitality. No customer service. Truly horrid!!! I would love my money back

Very comfortable, clean room. Great location Nobody there to greet you. You use your phone with an app to get into your room. We weren't the only people who had trouble opening the door at first. Subsequent attempts worked well. There is a phone number to call if you have a problem but they don't always answer the phone other call you back so you may have to call more than once.

C

Excellent location Electronic check in with no staff on premises although they responded quickly to things that went a stray

Passable

We loved this hotel. Loved the high ceilings, comfortable bed, ambience and the fact that coffee maker was available all day and there was ice maker too. These little things make all the difference! We were a bit unsure about downloading the remote download key to the door, especially as it didn't work the 1st time we tried it. But the second time it worked and we got in and used it successfully for rest of our stay.

Location and cleanliness Separate bathroom

The location is great. Plenty of restaurants are close and it's a good neighbourhood. There are no staff. This is more like an AirBnB experience.

Great location- so many great places nearby to walk to. Room was clean and comfortable.There was a coffee/ tea bar in the lobby so you can have coffee in the lobby and look at the park. Very interesting that there is no staff, receptionist or any other person on site, just the cleaners in the morning. Kinda the self automated hotel.

Perfect.

Quiet and clean We got quite cold and would have appreciated an extra blanket at night.

Staff was helpful. The room was quiet, and the bed was comfortable. The location is great, across from Washington Square. The Inn has an app check in system which was supposed to notify us when the room was ready (at 3 PM or earlier). We arrived a little after 3 and someone let us in but we had to find someone in housekeeping to call someone to send us the link to obtain the digital room key. We were sent very specific instructions on to check out by 11 AM but when we returned to pick up our bags at 10:45 and check out, the digital key was already disabled. Housekeeping unlocked the door so we could get our bags.

Very good

Having no staff to interact with was particularly challenging….

Very good

Good

Big stain on floor in room. Not much room to open suitcases. No one to talk to in reception area.

Location Big stain on floor in room. Not much room to open suitcases. No one to talk to in reception area.

Traditional building with classic feel throughout, not a chain hotel! Attractive and vibrant location on the square . Nice lobby area for sitting by the window with coffee available. Upstairs room was bright, airy and attractive. Downstairs room was much smaller and less appealing. Hotel was not able to provide 2 rooms close together as requested. Key activation via phone can be fiddly and doesn’t always work. We needed to reconnect to the Wi-Fi login every day and every time we stepped out and returned to the building. Be mindful of the stairs with heavy bags (2 flights and no elevator)

Location Room size

Location Room size

location digital only access is unconscionable when an app is required to be downloaded to access a room that has already been paid for. we couldn't get the app and couldn't get into the room. Emergency phone number connected to a different hotel. Room was spartan. Clean. Broken shades For $495/night it was awful. but the location is indeed great. not compensatory for a crappy experience but a fine location in which to reside

location digital only access is unconscionable when an app is required to be downloaded to access a room that has already been paid for. we couldn't get the app and couldn't get into the room. Emergency phone number connected to a different hotel. Room was spartan. Clean. Broken shades For $495/night it was awful. but the location is indeed great. not compensatory for a crappy experience but a fine location in which to reside

Location Bathroom

Location Bathroom

Great location. Close to restaurants and bars. I tried to sleep in and could hear all the people checking out and grabbing coffee and never got to go back to sleep as it was loud. I also asked for late check out and was not allowed. Also can’t cancel even with 1 week notice.

Great location. Close to restaurants and bars. I tried to sleep in and could hear all the people checking out and grabbing coffee and never got to go back to sleep as it was loud. I also asked for late check out and was not allowed. Also can’t cancel even with 1 week notice.

character. great location. clean. the property is fully automated. no staff. they need a more clear cheat sheet for first time users. once you figure it out its ok. though if your phone battery dies... you are sleeping in the park (Tony's pizza let me charge). no one answered the phone or the ring doorbell. this is an 1800s property... most rooms have shared bathrooms. mine had a private bath but it was across the hall. bring your phone to your bath to get back in your room or you are sleeping in the hall.

character. great location. clean. the property is fully automated. no staff. they need a more clear cheat sheet for first time users. once you figure it out its ok. though if your phone battery dies... you are sleeping in the park (Tony's pizza let me charge). no one answered the phone or the ring doorbell. this is an 1800s property... most rooms have shared bathrooms. mine had a private bath but it was across the hall. bring your phone to your bath to get back in your room or you are sleeping in the hall.

This is such a charming, comfortable, welcoming inn! The location is great, the rooms are well appointed and comfortable, and it provides an oasis of quiet in a busy, engaging part of SF.

We like its location and it is clean and quiet None

No air conditioning. Uncomfortable bed.

Great location, nice lobby area with coffee and tea. Despite not having a reception, communication was good through their app and we had no problems getting in. It was a little warm in our room and there was some noise in our street level room. But it didn’t disturb us.

Beautiful rooms

Beautiful rooms

The room was clean. Perhaps a little darker than we anticipated. It is due for a litttle spiff-up which some of the other rooms are getting.

The room was clean. Perhaps a little darker than we anticipated. It is due for a litttle spiff-up which some of the other rooms are getting.

No hot water in showers and no air conditioning.

Location and design. Easy checkin/out. They were tearing up the floor in room Nextdoor at 8:45 Saturday morning. However ET it did not last too long.

We were hearing a couple next door having sex, and it was a pretty long time. The wall is too thin, so not just the sound but the bed creaking noise was heard in our room, too. It was pretty disturbing.

This "hotel" is a JOKE. Do not stay here! We were never warned prior to booking that this place has no on-site staff. If you do not have enough money from these overpriced rooms to afford a front desk staff, then you shouldn't be running a hotel. We were forced to download a phone app (which requires access to your phone's data) to check ourselves in. Because of an error on YOUR part, we were unable to self check-in and stood around for over an hour. We tried calling and had to be a VOICEMAIL. Finally got ahold of someone on the phone and got into our room at 4:30 - an hour and a half after check-in time - causing us to miss our V-Day dinner reservations. Our room was DISGUSTING. Stained carpet, curly black hair on the toilet seat, disgusting filthy walls and curtains, a shower that was falling apart, reeked of old cigarette smoke, homeless people sitting on the front door step... The list goes on. Then I requested a late check-out, only to be told they cannot accommodate, due to limited staffing. I have an idea: How about you hire some? My reservation paid for 20 hours of a hotel room - not 18.5 hours. So after not allowing us to check-in on time, you steal our money by not providing us with a late check-out. Cool! To top it all off, no one is responding to my complaints and demand for a full refund. I am being completely ignored. Do yourself a favor and DO NOT BOOK AT WASHINGTON SQUARE INN! The worst "hotel" experience of my life.

This "hotel" is a JOKE. Do not stay here! We were never warned prior to booking that this place has no on-site staff. If you do not have enough money from these overpriced rooms to afford a front desk staff, then you shouldn't be running a hotel. We were forced to download a phone app (which requires access to your phone's data) to check ourselves in. Because of an error on YOUR part, we were unable to self check-in and stood around for over an hour. We tried calling and had to be a VOICEMAIL. Finally got ahold of someone on the phone and got into our room at 4:30 - an hour and a half after check-in time - causing us to miss our V-Day dinner reservations. Our room was DISGUSTING. Stained carpet, curly black hair on the toilet seat, disgusting filthy walls and curtains, a shower that was falling apart, reeked of old cigarette smoke, homeless people sitting on the front door step... The list goes on. Then I requested a late check-out, only to be told they cannot accommodate, due to limited staffing. I have an idea: How about you hire some? My reservation paid for 20 hours of a hotel room - not 18.5 hours. So after not allowing us to check-in on time, you steal our money by not providing us with a late check-out. Cool! To top it all off, no one is responding to my complaints and demand for a full refund. I am being completely ignored. Do yourself a favor and DO NOT BOOK AT WASHINGTON SQUARE INN! The worst "hotel" experience of my life.

Was able to but flame didn't work just heat , then shower wasn't working and had mold in shower with rusted screws . Then house keeping showed me in am after showering in room next door No instructions for both were not given .I have used showers like this before but really confusing after traveling and just trying to relax .

Was able to but flame didn't work just heat , then shower wasn't working and had mold in shower with rusted screws . Then house keeping showed me in am after showering in room next door No instructions for both were not given .I have used showers like this before but really confusing after traveling and just trying to relax .

Location Charming I hated the app you had to download to enter rooms. Mine continually produced errors and I could not enter room. No staff at location. After resetting app three or four times would it function predictably

This place is so cute, right in the middle of everything. Everything was extremely clean and the staff was attentive. Never once did I go get water or coffee or tea and the water was out. I even had an issue with my toilet and I texted the hotel and someone was there to check two minutes later.

This place is so cute, right in the middle of everything. Everything was extremely clean and the staff was attentive. Never once did I go get water or coffee or tea and the water was out. I even had an issue with my toilet and I texted the hotel and someone was there to check two minutes later.

Great location, very clean, nice sized room. Coffee/tea/water available in the lobby. Our mattress did not fit the bed and wasn't the most comfy, otherwise it would be a solid 5 stars.

Great location, very clean, nice sized room. Coffee/tea/water available in the lobby. Our mattress did not fit the bed and wasn't the most comfy, otherwise it would be a solid 5 stars.

This inn was an absolute gem and the perfect home base for exploring San Francisco. The location could not be better—right by Washington Square in the heart of North Beach/Little Italy. Being so close to the tall, beautifully lit church made it incredibly easy to find my way back at night, which I really appreciated. You’re surrounded by fantastic restaurants and bars, just two blocks from the cable car, and within easy walking distance of Chinatown and even Pier 39 if you enjoy a longer stroll. It felt central without being chaotic. The room itself was very comfortable, with a surprisingly spacious shower (a big win after long days of walking). Everything felt clean and well cared for. Coffee available each morning was a lovely touch and a great way to start the day. The only minor downside was that luggage storage was not locked and required leaving bags in the lobby. That said, the lobby itself is locked and only accessible to guests, and we had no issues at all with our luggage. Self check-in and check-out were smooth and hassle-free. The room was cleaned daily, and overall we were very happy with our stay.

The location in North Beach is perfect. Contactless check in so you cannot ask questions, no one answers the phone most of the time, dirty and grimy, stains on the carpet, weird smell, dirty curtains, worse than advertised, used tissues

No hot water for shower. Bed mattress too small for bed frame. It hurts foot when you kick leg of bed frame and also shin. Mattress should fit frame size.

2nd room with a view with more room to walk around bed not that comfortable

Close to everything in North Beach The OpenKey check in. No Staff onsite if you had problems Vonsttuvtion going on at 8:00am on Sunday morning

Location is close to tourist areas No hotel consierge or hotel assistants, bell hop, etc. The only hotel employees present are the people who clean the rooms.

Great location in North Beach. Only issue was starting construction at 8;00 am Sunday morning, sawing and hammering

Great location in North Beach. Only issue was starting construction at 8;00 am Sunday morning, sawing and hammering

I would stay at the Washington Inn again. The location is superb, a block or two from the heart of North Beach, but it was completely quiet at night. The price was very good for SF. However, you should know that the hotel is pretty rough around the edges. Shower handle a bit funky, carpet very worn in spots, aging tiles, mattress hardly in its first youth (but we slept well). If you want the bathroom in your room as opposed to across the hall, make sure to reserve ensuite.

I would stay at the Washington Inn again. The location is superb, a block or two from the heart of North Beach, but it was completely quiet at night. The price was very good for SF. However, you should know that the hotel is pretty rough around the edges. Shower handle a bit funky, carpet very worn in spots, aging tiles, mattress hardly in its first youth (but we slept well). If you want the bathroom in your room as opposed to across the hall, make sure to reserve ensuite.

Originally given the wrong room type and had to move, customer service was terrible, one of my rooms had no running water. Everything about it was so small. Only perk is the location.

Originally given the wrong room type and had to move, customer service was terrible, one of my rooms had no running water. Everything about it was so small. Only perk is the location.

Unclear of how the hotel has 8/10 other than amazing location! Beware when booking that the photos taken give the illusion of a standard room but the reality was an extremely cramped tiny room with very interesting toilet and shower. There are no lifts in the building either so be mindful when booking that you’ll need to heave you suitcases up flights of stairs

Unclear of how the hotel has 8/10 other than amazing location! Beware when booking that the photos taken give the illusion of a standard room but the reality was an extremely cramped tiny room with very interesting toilet and shower. There are no lifts in the building either so be mindful when booking that you’ll need to heave you suitcases up flights of stairs

Main area & room neet, ease of entry

Main area & room neet, ease of entry

Bed to big for small room.

Bed to big for small room.

Ok

Ok

Convenient and great location.

Convenient and great location.

Very loud tiny room and bathroom across the hall. No staff when we arrived at 7 pm. No parking anywhere near the room.

Very loud tiny room and bathroom across the hall. No staff when we arrived at 7 pm. No parking anywhere near the room.

The “concept” is very modern, but all sorts of ages of people choose to stay at this facility and some people are not versed in how to access the entry/ check in process— which was just plain inconvenient. Everything else as far as location and cleaning and such, was fine. You should have staff, just that simple.

The “concept” is very modern, but all sorts of ages of people choose to stay at this facility and some people are not versed in how to access the entry/ check in process— which was just plain inconvenient. Everything else as far as location and cleaning and such, was fine. You should have staff, just that simple.

It’s an older building difficulty with parking. No elevator upstairs. Could you some maintenance. But with all of that considered and in mind, the convenience to everything was difficult to beat.

It’s an older building difficulty with parking. No elevator upstairs. Could you some maintenance. But with all of that considered and in mind, the convenience to everything was difficult to beat.

The property is located in a very safe and eye appealing location. The hotel is a throwback to the 60's. The ONLY thing that has to change - the carpet. I stayed in 2 rooms, and I had several work mates with me. We all stated the same - the carpet was filthy. Bathrooms were clean, beds were very nice and the rooms are on the smaller side...but the location suited our needs.

The property is located in a very safe and eye appealing location. The hotel is a throwback to the 60's. The ONLY thing that has to change - the carpet. I stayed in 2 rooms, and I had several work mates with me. We all stated the same - the carpet was filthy. Bathrooms were clean, beds were very nice and the rooms are on the smaller side...but the location suited our needs.

Awesome spot

Awesome spot

Convenient location. Lots of Italian restaurants. Walking distance to Chinatown and the Financial District and the coast. Housekeeping is very helpful. Room is a bit small and cramped. There is no air conditioning. Walls have signs of water damage. Bathroom ceiling and walls have mold.

Convenient location. Lots of Italian restaurants. Walking distance to Chinatown and the Financial District and the coast. Housekeeping is very helpful. Room is a bit small and cramped. There is no air conditioning. Walls have signs of water damage. Bathroom ceiling and walls have mold.

Great area. No staff makes it somewhat difficult. WiFi info was only at desk but with no staff you don’t go to the desk. Room was so small the bathroom door couldn’t fully open. Beware a standard queen is really a double bed size. Room was very stuffy even with fan running all day.

Great area. No staff makes it somewhat difficult. WiFi info was only at desk but with no staff you don’t go to the desk. Room was so small the bathroom door couldn’t fully open. Beware a standard queen is really a double bed size. Room was very stuffy even with fan running all day.

Great location. Less than desirable room.

Great location. Less than desirable room.

Great area.

Great area.

Easy and great location

Easy and great location

No bagh

No bagh

my opinion doesn’t really matter. you should stay in room 10, and let me know your thoughts. (i left my stay one day early)….

my opinion doesn’t really matter. you should stay in room 10, and let me know your thoughts. (i left my stay one day early)….

We were unable to get into our room that we had to wait for the housekeeper to call her boss. We tried to get a hold of the contact person, but the voicemail was full We did not get in until 430 instead of three. Our room did not have a bathroom we had to go across the hallway. Got fleabites on our feet and the room was not very clean. It was very noisy and we did not have any air-conditioning we will not be going back.

We were unable to get into our room that we had to wait for the housekeeper to call her boss. We tried to get a hold of the contact person, but the voicemail was full We did not get in until 430 instead of three. Our room did not have a bathroom we had to go across the hallway. Got fleabites on our feet and the room was not very clean. It was very noisy and we did not have any air-conditioning we will not be going back.

Great location; responsive customer service.

Great location; responsive customer service.

We were unable to stay overnight. Had to drive home after our night out in SF.

We were unable to stay overnight. Had to drive home after our night out in SF.

The hotel is super convenient and very clean. Rooms are on the smaller end, but still plenty of room. Having Washington Square Park right out the door is amazing! There is no elevator, but we knew that ahead of time. We will definitely be back!

The hotel is super convenient and very clean. Rooms are on the smaller end, but still plenty of room. Having Washington Square Park right out the door is amazing! There is no elevator, but we knew that ahead of time. We will definitely be back!

Beautiful interior. Comfortable bed. Coffee access all day and night. Lobby comfortable and a good place to hang out if needed. Help staff, quite helpful. Every thing was emasculate. Cleaning person very kind and helpful.

Beautiful interior. Comfortable bed. Coffee access all day and night. Lobby comfortable and a good place to hang out if needed. Help staff, quite helpful. Every thing was emasculate. Cleaning person very kind and helpful.

Electronic key access was confusing and hard to get help. Bathroom was dated and needed fixtures updated.

Electronic key access was confusing and hard to get help. Bathroom was dated and needed fixtures updated.

OpenKey did not work. Loud at all hours. Poor linens

OpenKey did not work. Loud at all hours. Poor linens

I wasn't able to download the key app onto my phone. Thank goodness Maria, the housekeeper, was still there and gave me an actual key to my room. Room was quiet and clean except for the MILDEW-COVERED TUB MAT. Worst of all was the BROKEN SHOWER/TUB KNOB, so I could not use the shower. I think a partial refund is in order.

I wasn't able to download the key app onto my phone. Thank goodness Maria, the housekeeper, was still there and gave me an actual key to my room. Room was quiet and clean except for the MILDEW-COVERED TUB MAT. Worst of all was the BROKEN SHOWER/TUB KNOB, so I could not use the shower. I think a partial refund is in order.

This requests 10-15% refund. They

This requests 10-15% refund. They

Great

Great

The bonus of our stay was the location! It is out of the bustle of the downtown area, easy pick up by Uber, and walking distance to outstanding eateries in Little Italy or Chinatown. HUGE!

The bonus of our stay was the location! It is out of the bustle of the downtown area, easy pick up by Uber, and walking distance to outstanding eateries in Little Italy or Chinatown. HUGE!

Location is ridiculously good. Best place I’ve stayed in a long time, reasonably priced, beautiful building, tastefully decorated room with marble floors and walls in the spacious bathroom and easy access with no hassles at all! Great experience in every aspect.5 stars

Location is ridiculously good. Best place I’ve stayed in a long time, reasonably priced, beautiful building, tastefully decorated room with marble floors and walls in the spacious bathroom and easy access with no hassles at all! Great experience in every aspect.5 stars

Checking in was a hassle. Only phone access that was querky at best to open the doors. Parking and unloading was difficult and expensive.

Checking in was a hassle. Only phone access that was querky at best to open the doors. Parking and unloading was difficult and expensive.

Location is ideal for a Northbeach stay. Staff is friendly and responsive. Very old building and common areas are kept nicely. As one would expect for a 3 star. Room number 7 does need a little freshen up. The carpet is very old and stained and I imagine is the reason for the odor in the room. The bay window is lovely but the cushions need to be recovered. Keep it simple. Don’t think you need the bolsters in that area. Just the seat cushions.

Location is ideal for a Northbeach stay. Staff is friendly and responsive. Very old building and common areas are kept nicely. As one would expect for a 3 star. Room number 7 does need a little freshen up. The carpet is very old and stained and I imagine is the reason for the odor in the room. The bay window is lovely but the cushions need to be recovered. Keep it simple. Don’t think you need the bolsters in that area. Just the seat cushions.

Location was great for food options and walkability. Didn't like that there was no staff on site.

Location was great for food options and walkability. Didn't like that there was no staff on site.

Awesome location for us, only downfall is there is nobody working onsite and no tv service

Awesome location for us, only downfall is there is nobody working onsite and no tv service

Very nice location. Easy check in and out one we made a text connection.

Very nice location. Easy check in and out one we made a text connection.

Quaint property in the perfect location. Walking distance to many North Beach and Chinatown highlights. Very nice and welcoming staff.

Quaint property in the perfect location. Walking distance to many North Beach and Chinatown highlights. Very nice and welcoming staff.

This place is very cute and comfortable and in a wonderful location right in the middle of North Beach and all its great shops and Italian bakeries, cafes, and restaurants. The room was small but comfortable, clean and tastefully decorated. There is no front desk service but when I had some questions they were quick to respond to email, text, and phone call. I would definitely stay here again!

This place is very cute and comfortable and in a wonderful location right in the middle of North Beach and all its great shops and Italian bakeries, cafes, and restaurants. The room was small but comfortable, clean and tastefully decorated. There is no front desk service but when I had some questions they were quick to respond to email, text, and phone call. I would definitely stay here again!

Bit a noise hallway and street . I like the location definitely will come back Location so close to almost everything

Bit a noise hallway and street . I like the location definitely will come back Location so close to almost everything

Convenient location

Convenient location

My room was a square box with no bathroom or closet. There is no staff onsite. Stay elsewhere.

My room was a square box with no bathroom or closet. There is no staff onsite. Stay elsewhere.

Great location, very clean and comfortable. Wish there was a human on site, but all worked out well.

Great location, very clean and comfortable. Wish there was a human on site, but all worked out well.

The Washington Square Inn is in a great location for both the immediate North Beach neighborhood, and getting around San Francisco. It's an unattended property, so there is really no "staff or service" to mention. It's also basically an older building, but in decent shape. My wife and I feel like it's one of the nicest bargain stays in SF.

The Washington Square Inn is in a great location for both the immediate North Beach neighborhood, and getting around San Francisco. It's an unattended property, so there is really no "staff or service" to mention. It's also basically an older building, but in decent shape. My wife and I feel like it's one of the nicest bargain stays in SF.

My wife and I stayed here 3 times in the last 2 weeks as we were traveling around the state and Oregon. It is now our go to place to stay in San Francisco. It is located in the best location, exactly where we want to be.

My wife and I stayed here 3 times in the last 2 weeks as we were traveling around the state and Oregon. It is now our go to place to stay in San Francisco. It is located in the best location, exactly where we want to be.

This is a contact-less hotel. We like the simplicity of getting in the hotel and downloading our key. We have appreciated early check-in both times we have stayed at this hotel. We loved our large room the first time we stayed. This time, though, our room was very tiny.

This is a contact-less hotel. We like the simplicity of getting in the hotel and downloading our key. We have appreciated early check-in both times we have stayed at this hotel. We loved our large room the first time we stayed. This time, though, our room was very tiny.

The hotel was clean but the rooms were a bit small. The toilet would make noise when flushing and the noise wouldn’t stop.

The hotel was clean but the rooms were a bit small. The toilet would make noise when flushing and the noise wouldn’t stop.

Disappointing.

Disappointing.

- The bathroom sink cold water faucet did not function. - The sink hot water faucet had no stop position. - We could not control the overhead fan and light other than to turn it on or off. - One of the two windows did not stay open. This was a comfort situation as the room was uncomfortably warm during mid-day. - Some of the dresser drawers did not open all the way. - The shower faucet did not work. These issues were reported. But only the shower problem was addressed. We were inconvenienced by having to move out of our room overnight to fix the shower; then had to return to our room the next day (moving all our belongings back and forth). Also, my wife saw a mouse on the neighboring wall. Since our windows had no screens, we were reluctant to leave the windows open. We've stayed at The Washington Square Inn a number of times over the last few years. We've always enjoyed our experience in the past. We especially like the location and the attractive decor and cleanliness of the hotel. However, our experience during this last visit overshadowed these positive attributes.

- The bathroom sink cold water faucet did not function. - The sink hot water faucet had no stop position. - We could not control the overhead fan and light other than to turn it on or off. - One of the two windows did not stay open. This was a comfort situation as the room was uncomfortably warm during mid-day. - Some of the dresser drawers did not open all the way. - The shower faucet did not work. These issues were reported. But only the shower problem was addressed. We were inconvenienced by having to move out of our room overnight to fix the shower; then had to return to our room the next day (moving all our belongings back and forth). Also, my wife saw a mouse on the neighboring wall. Since our windows had no screens, we were reluctant to leave the windows open. We've stayed at The Washington Square Inn a number of times over the last few years. We've always enjoyed our experience in the past. We especially like the location and the attractive decor and cleanliness of the hotel. However, our experience during this last visit overshadowed these positive attributes.

Great location for a quick san Fran visit

Great location for a quick san Fran visit

This hotel has no staff on site. But they answer texts quickly and you check in electronically. Rooms are dated but very cute. The bed and pillows were comfortable. And you in a safe area and close to tons of restaurants and sites. Also the park across the street is pretty and we could see Coit Tower from our room. Windows open for fresh air.

This hotel has no staff on site. But they answer texts quickly and you check in electronically. Rooms are dated but very cute. The bed and pillows were comfortable. And you in a safe area and close to tons of restaurants and sites. Also the park across the street is pretty and we could see Coit Tower from our room. Windows open for fresh air.

Love staying at the Washington Square Inn!

Love staying at the Washington Square Inn!

Very clean and quaint.

Very clean and quaint.

Great location , enter the property was a bit awkward using the app was new

Great location , enter the property was a bit awkward using the app was new

Location, quiet

Location, quiet

It's in a nice safe neighborhood, with a park across the street. As advertised, there is nobody on site to help you check in. It was not very complicated, type in the door code to get in, click the link to get the app that opens the door. It's virtually door restaurants and bars, which handy for dining, but also meant virtually no street parking. Go to the parking lot they recommend, seems best choice [no "in and out "], and walk to Coit Tower [about 3 blocks up a steep hill], 5 blacks down hill to Fishman's Warf, 7 blocks down to the ferry to Alcatraz. Remember downhill out means uphill back. The Original Joe's is 1 block south and kitty corner across the street. HIGHLY recommended, on the expensive side [$$$$ on a scale of $ to $$$$]], and VERY popular, so don't wait until the day before to make a reservation.

It's in a nice safe neighborhood, with a park across the street. As advertised, there is nobody on site to help you check in. It was not very complicated, type in the door code to get in, click the link to get the app that opens the door. It's virtually door restaurants and bars, which handy for dining, but also meant virtually no street parking. Go to the parking lot they recommend, seems best choice [no "in and out "], and walk to Coit Tower [about 3 blocks up a steep hill], 5 blacks down hill to Fishman's Warf, 7 blocks down to the ferry to Alcatraz. Remember downhill out means uphill back. The Original Joe's is 1 block south and kitty corner across the street. HIGHLY recommended, on the expensive side [$$$$ on a scale of $ to $$$$]], and VERY popular, so don't wait until the day before to make a reservation.

This is one of the funnest locations to stay in the city! North Beach is safe, clean and great access to all the best restaurants. I would highly recommend anyone to stay here!

This is one of the funnest locations to stay in the city! North Beach is safe, clean and great access to all the best restaurants. I would highly recommend anyone to stay here!

Rooms way too small. Carpet stained. Mirror frame broken. Freezing with no heat or extra blankets. Nowhere to hang clothing etc etc etc

Rooms way too small. Carpet stained. Mirror frame broken. Freezing with no heat or extra blankets. Nowhere to hang clothing etc etc etc

The floors squeak and the walls are not sounds proof- what you expect in a historical hotel. It didn’t bother me but people should note it.

The floors squeak and the walls are not sounds proof- what you expect in a historical hotel. It didn’t bother me but people should note it.

At the center of the places to see in SF.

At the center of the places to see in SF.

Great little hotel

Great little hotel

Closer to shops and restaurants! Great time.

Closer to shops and restaurants! Great time.

Washington Square Inn is in a good location, overlooking the square. Room was clean and spacious, though noisy as we were at the front of the building looking on to the square. The windows didn't seem to keep any of the noise out.

Washington Square Inn is in a good location, overlooking the square. Room was clean and spacious, though noisy as we were at the front of the building looking on to the square. The windows didn't seem to keep any of the noise out.

The room itself was spacious but needed a deep clean…Turning on the fan the dust went everywhere. The pillows needed replacing as soon as possible. But overall, we had a wonderful couple of nights in a fantastic location!

The room itself was spacious but needed a deep clean…Turning on the fan the dust went everywhere. The pillows needed replacing as soon as possible. But overall, we had a wonderful couple of nights in a fantastic location!

Zero hot water and lobby noise was SO loud. Location is amazing!

Zero hot water and lobby noise was SO loud. Location is amazing!

great ambiance

great ambiance

Great location. Safe and easy access.

Great location. Safe and easy access.

Very nice hotel. We loved our stay there. It was a little warm at night so a fan would be nice.

Very nice hotel. We loved our stay there. It was a little warm at night so a fan would be nice.

Fantastic! We will stay here again abs I highly recommend this hotel. Great location. Safe to walk around in the evening.

Fantastic! We will stay here again abs I highly recommend this hotel. Great location. Safe to walk around in the evening.

Self check-in worked as expected with no issues. You need a cell phone to check in though & a certain app. Also, the remote staff was quick to respond to my text message and able to accommodate a room change very quickly. Just know there’s no elevators so if you have lots of luggage you may want to consider staying elsewhere.

Self check-in worked as expected with no issues. You need a cell phone to check in though & a certain app. Also, the remote staff was quick to respond to my text message and able to accommodate a room change very quickly. Just know there’s no elevators so if you have lots of luggage you may want to consider staying elsewhere.

Room was clean and spacious, straight forward check in. Good location. Could do with fridge in room with drinks facilities and would be better if bathroom was in room instead of across corridor but good that it was private bathroom

Room was clean and spacious, straight forward check in. Good location. Could do with fridge in room with drinks facilities and would be better if bathroom was in room instead of across corridor but good that it was private bathroom

I took my autistic son for a visit to North Beach, one of my favorite places. We could not have picked a better location! Thank you!

I took my autistic son for a visit to North Beach, one of my favorite places. We could not have picked a better location! Thank you!

Fabulous location and cozy hotel

Fabulous location and cozy hotel

Just ok. Toilet wouldn’t flush properly. Location was great. Rate was reasonable.

Just ok. Toilet wouldn’t flush properly. Location was great. Rate was reasonable.

10/10 excellent. I look forward to coming back. Only negative is low water pressure unfortunately.

10/10 excellent. I look forward to coming back. Only negative is low water pressure unfortunately.

My room's bathroom was actually across the hall, so I had to go outside of my room to use it. This was not apparent during the booking process.

My room's bathroom was actually across the hall, so I had to go outside of my room to use it. This was not apparent during the booking process.

I loved the location of Washington Square Inn. It was right in the heart of North Beach, and perfect for me as I was visiting someone who lives there. The electronic key aspect was different, but it worked out fine. Housekeeping staff were really nice, and I spoke to the front desk on Thursday, and she was great too. Only issue I had was that the shower faucet handle needs maintenance -it was a bit difficult to operate, but worked- and I think they also should have an extra blanket in the room. The wall heater was not working and it was a bit chilly. However, I liked the room, its proximity to North Beach, and would return again next time in San Francisco.

I loved the location of Washington Square Inn. It was right in the heart of North Beach, and perfect for me as I was visiting someone who lives there. The electronic key aspect was different, but it worked out fine. Housekeeping staff were really nice, and I spoke to the front desk on Thursday, and she was great too. Only issue I had was that the shower faucet handle needs maintenance -it was a bit difficult to operate, but worked- and I think they also should have an extra blanket in the room. The wall heater was not working and it was a bit chilly. However, I liked the room, its proximity to North Beach, and would return again next time in San Francisco.

This is a great place to stay but it is not for everyone. No staff in sight, so you have to be okay with that. I loved our big room looking out on Washington Square. It seems like the hotel is slowly upgrading its furnishings, but the decor is still patchy. We had lovely new pillows for our window seat but the carpeting was stained and needs replacing. The tea and coffee station in the shared living room needs perking up and so does the shared fridge. Would I personally stay there again? Absolutely.

This is a great place to stay but it is not for everyone. No staff in sight, so you have to be okay with that. I loved our big room looking out on Washington Square. It seems like the hotel is slowly upgrading its furnishings, but the decor is still patchy. We had lovely new pillows for our window seat but the carpeting was stained and needs replacing. The tea and coffee station in the shared living room needs perking up and so does the shared fridge. Would I personally stay there again? Absolutely.

Charming!!!

Charming!!!

Awesome small SF apartment building renovated with small but well appointed rooms in the heart of North Beach. A great romantic couples hotel. I live in SF and stay here at least twice a year just to walk to all the bars and restaurants which are so close. Street parking is a challenge but I’ve always found one close.

Awesome small SF apartment building renovated with small but well appointed rooms in the heart of North Beach. A great romantic couples hotel. I live in SF and stay here at least twice a year just to walk to all the bars and restaurants which are so close. Street parking is a challenge but I’ve always found one close.

Customer service was kinda rude. Inconvenient that there's no actual person at the front desk and everything is done remotely. The mobile app key system worked fine, but also means that only one person has access to the key.

Customer service was kinda rude. Inconvenient that there's no actual person at the front desk and everything is done remotely. The mobile app key system worked fine, but also means that only one person has access to the key.

All was good ;quaint hotel, cozy room, would have had 5 stars except there was no heat in the room. Small wall heater was very weak and we had to sleep in multiple layered clothing. A painfully cold night

All was good ;quaint hotel, cozy room, would have had 5 stars except there was no heat in the room. Small wall heater was very weak and we had to sleep in multiple layered clothing. A painfully cold night

Clean, easy digital check in. Quiet and convenient.

Clean, easy digital check in. Quiet and convenient.

Washington Square Inn is a self service facility with automated entry and no front desk services. The hotel is older but well maintained and we like the location

Washington Square Inn is a self service facility with automated entry and no front desk services. The hotel is older but well maintained and we like the location

Close to many dining options. It was great. The hotel is historically old but clean. Bed is not comfy and bathroom fan was so noisy. Water from toilet was running all night til you start jiggling the flush for water to stop.

Close to many dining options. It was great. The hotel is historically old but clean. Bed is not comfy and bathroom fan was so noisy. Water from toilet was running all night til you start jiggling the flush for water to stop.

Do not make my mistake and book a room with an “extended” bathroom which is NOT attached to your room but across the hall. For the price of these rooms you can do WAY better in SF and get a real bathroom. As other reviews note, this is a DIY hotel with no explanations of how things work, and nobody there to help you. In room 12 there are is also not a single electric plug available, Wi-Fi was spotty, and the heater was totally inadequate so the room was uncomfortably cold in December. There are so many better options in SF at what they charge. I regularly travel to SF and booked this room as a treat to myself to stay in North Beach for a change and was left felling ripped off.

Do not make my mistake and book a room with an “extended” bathroom which is NOT attached to your room but across the hall. For the price of these rooms you can do WAY better in SF and get a real bathroom. As other reviews note, this is a DIY hotel with no explanations of how things work, and nobody there to help you. In room 12 there are is also not a single electric plug available, Wi-Fi was spotty, and the heater was totally inadequate so the room was uncomfortably cold in December. There are so many better options in SF at what they charge. I regularly travel to SF and booked this room as a treat to myself to stay in North Beach for a change and was left felling ripped off.

We enjoyed the location and nearby dining options. A quick walk to the waterfront.

We enjoyed the location and nearby dining options. A quick walk to the waterfront.

The place was great. The property was centrally located. The rooms were good. The staff was only on site some of the time but they were nice when we saw them. We would stay again.

The place was great. The property was centrally located. The rooms were good. The staff was only on site some of the time but they were nice when we saw them. We would stay again.

First time staying at a hotel with no staff. I think i prefer having at least one person there. The instructions were easy to follow so no issue there. Just a preference.

First time staying at a hotel with no staff. I think i prefer having at least one person there. The instructions were easy to follow so no issue there. Just a preference.

Well, it’s fine. Not sure I like the no contact deal but we were able to get inside and in the room with ease. Towels and bedding is worn out. Should be noted in booking “ no air conditioning”. Stairs were hard to massage with heavy luggage. Did not enjoy the homeless people constantly trying to get inside. Would of been nice to ask “someone” about dining options. Cause waiting for one hour for takeaway breakfast was not fun.

Well, it’s fine. Not sure I like the no contact deal but we were able to get inside and in the room with ease. Towels and bedding is worn out. Should be noted in booking “ no air conditioning”. Stairs were hard to massage with heavy luggage. Did not enjoy the homeless people constantly trying to get inside. Would of been nice to ask “someone” about dining options. Cause waiting for one hour for takeaway breakfast was not fun.

I stay here every time I visit San Francisco. It’s situated in the middle of North beach. 2 blocks from Chinatown. Great Restaurants, the Embarcadero. Russian Hill for those with strong legs!

I stay here every time I visit San Francisco. It’s situated in the middle of North beach. 2 blocks from Chinatown. Great Restaurants, the Embarcadero. Russian Hill for those with strong legs!

When I walked into my suite, i felt like I was home...get a suite...you won’t regret it............

Great location. No parking options - on your own.

location

Great stay, nice neighborhood

Loved the location of the hotel. I felt safe inside the hotel and it was very clean. Staff was very nice as we arrived sooner than our rooms were ready, but we were able to hang out in the lobby until our room was ready.

Our room had bed bugs!

We stayed overnight before getting on a cruise ship. Only problem we had was the keyless entry, but we were able to get assistance. Only other complaint is that homeless people are sleeping right outside front door.

Very nice and clean hotel loved the staff very helpful and friendly

Our room was cozy, if not a little small. Would like to have had at least one chair in the room. Bathroom was clean but the sink and bathtub were backed up; thank goodness we didn't inadvertently leave the bathroom key behind after use or we would have been SOL! Overall, it was clean and quiet. Would love to have had some sort of breakfast available in the morning. The absence of a friendly staff is noticible.

Great location across from park and near restaurants and shops. Easy code entry to hotel and room (no front staff onsite). Reserved parking via a parking app. Clean and adequate with old SF charm.

Wedding at St. Peter and Paul Church, literally just steps away from the front door of the hotel. This hotel is a little boutique hotel conveniently located in the middle of the North Share Italian neighborhood. Bars and restaurants literally a few steps to a few blocks away. The staff, though mostly available via text and email, was incredibly responsive and helpful. If they can accommodate you, they will. We had an afternoon wedding and so they gave us an additional hour to check out, and stored our luggage for free while we attended. If you're looking for a large room and large bathroom and all the little things you'd get at a Holiday Inn, than this place isn't for you. But if you need a quaint and cute and comfortable place to stay, convenient to all that North Shore has to offer, you really can't go wrong here, especially for the price. The only negative is parking, which is a big hassle to find, but that's the case just about everywhere in SFO, so I can't pin that on this property. Definitely recommend staying here.

The location was the best part about the property. It is centrally located in one of the best areas of San Francisco, close to the bus station and tons of eateries. Everything apart from this was mediocre. The hotel has a moldy smell all around it. There is no air-conditioning and that makes a huge difference. The rooms are very small, but the housekeeping is good. There is no front desk staff which is inconvenient for travelers. The code system at the door is also not advisable for older people. It must’ve been a good hotel once upon a time, it is not the case anymore. I will be returning to San Francisco but I will not be staying here

Very decent little hotel that i hope gets back to normal soon.

The property was clean. However, there were no attendants.

I guess two of the rooms had detached bathrooms (they were across the hall, but still private to each room). Would have preferred an attached bath. Enjoyed the coffee and water offered downstairs.

Very nice boutique hotel. Charming and great neighborhood. Room was as advertised: comfortable and clean. There was some disturbance outside our door late Saturday evening with someone screaming. Not sure if it was a guest or someone who got into the hotel. The lack of front desk staff is a detractor. We packed very light but had to lug around our bags because we couldn’t check them with the hotel. This is a bit of a DIY property.

My wife and I stayed at Washington Square Inn and found the property to be a very reasonably priced older property. Location next to Washington Square is excellent with lots of dining options and easy access to public transportation. North Beach is a nice place to stay. We’ll be back.

The room itself was very clean & cozy! The hallway bathroom is a little inconvenient, but honestly not very much. Hot water and good water pressure. And the location... you can't do much better. I love North Beach in SF, and with this hotel -- it's all around you. Great restaurants and beautiful walks, right outside your door. I'd certainly stay here again!

Convenient location, clean, responsive staff. We would return.

We enjoyed our stay. The location in San Francisco’s Italian neighborhood was fun. So many good places nearby to eat!

Room was small, you can barely sit in the toilet with your head touching the door. Not the cleanest but not dirty if that makes sense. Great area, lots of restaurants close by.

No staff Miss interaction

The key pad in which you entered the code for general entrance was faulty as it was working only some of the time, everyone had trouble with it at some point, this was a problem especially if you were locked out late at night otherwise everything was fine.

I'm a Bay Area resident, lived for years in SF and always wanted to stay in the Washington Square Inn. The place is beautiful and in the best location - over looking Washington Square Park in North Beach. Our room was big, beautifully decorated with an atique bed frame and gorgeous chest of drawers. High ceilings, very Victorian, even the entrance is lovely with polished Cherry wood flooring. No real amenities - a coffee maker and water, that's it. But the price is impossible to beat, and the nearby hotels can't top the Inn's location or charm. Step outside and you're in the best part of North Beach. We had a bit of trouble getting the code to work at the front entrance - there is no one on duty at the desk, which is different to say the least. But a phone call to the managment cleared it up. Our larger ensuite room overlooked the park, but there are delivery trucks that pass early in the morning so you'll occasionally hear some noise. It's a city, and we were on the 2nd floor. If that bothers you, a room further back might do. The big windows overlooking the park, easily opened for fresh air, made it all worth while. Loved it. It took us a long time to get here - we live 15 miles north and usually just drive in - but it was great to walk North Beach, the Embarcadero and Financial District, and ride the Cable Car to the Asian Museum. We'll be back.

Nice little hotel in a great neighborhood. Staff was not on site but always helpful and available when needed. They even upgraded me to a nice corner room which was really appreciated since I had to work in the hotel room.

It was not made clear that access to our room and the property is entirely dependent on having downloaded an APP on your phone prior to arrival. Thankfully we had a smart phone. We weren’t aware of how to share / get 2 keys, as we registered for 2 adults. We were locked out at 2am!! There were no instructions in the room for WIFI, so I had to call. The room WiFi was inadequate for work, so I had to go elsewhere. The toilet overflowed and did not flush properly. I had to call even to figure out the shower (this might have been my user issue); the point being nothing was easy and relaxing about staying here. It was one obstacle after another. Two positives: the room was spacious and clean and the location was superb. For this we were grateful. The solution would simply be to communicate more in depth with your guests in advance so they are prepared. A little bit of communication would have fixed many of the things that really were upsetting to us. Thank you!

Our room #15 was like a closet but the bed was comfy - just really really small. Otherwise the express check in- out was convenient and someone was there to answer all questions.

Great location on the square in North Beach, pleasant room. The no-staff check in had a tech issue (not me :) ) that eventually got resolved but was a problem.

Simple but great location and everything u need for a hotel, nothing extra.

The Washington Square Inn surpassed our expectations. Everything was top notch. Wonderful stay.

Location is great, but that’s it. The room was described as a double room w private bath. On the day of departure the description was updated to explain you have one small bedroom with a bathroom across the hall! There were supposed to be robes for privacy, but no. Walls with holes, towels are scratchy, no on site staff speak English. Foyer smelled like pot. Street was noisy.

Door code didn't work

This is a GEM. It is one of those hidden treasure small hotels you will find in the middle of the touristic San Fransisco districts. Ten minutes walking distance to almost everything. It is a charming small Victorian-style hotel. Check-in was effortless. Got a welcome email with the front door key code for access. I got an activation code on my phone for the key app in advance and it works very nicely. This area (Washington Square) has a lot of restaurants for all people whether you are a simple pizza lover or in for a culinary experience. I will highly recommend it and I will definitely return.

Old architecture with modern furnishings. Great beddings. I slept well. Neighborhood is great. Restaurants aplenty. My favorite neighborhood in the City.

They have a fridge but no microwave. Called the staff and they said they no longer have the microwave in service