Twin Peaks Hotel

Very clean room! Easy to check in and helpful staff.

Location + single rooms The stay was very noisy, with thin walls and doors that shut loudly, making it difficult to rest. Check-in was also delayed by about 20 minutes, which added to the inconvenience.

Was hesitant at first, but overall good experience. Very clean shared restrooms. Did have one evening where 1 restroom/shower on the floor was out of service (there are 2 per floor), but I’m fairly certain it would have been fixed the following morning-but we checked out of the hotel prior to maintenance.

Clogged bathroom bad maintenance no space

Quiet and close to everything Nothing

It was clean and quiet That i didn't look at the room I got for the restroom and shower other than that it was on me

Yes

It was definitely conveniently located, if you don’t mind walking. Which I do, so it worked out. It was beyond paper thin walls. I get it, it’s $70 per night so you get what you pay for. But man, trying to open up a window to cool the room down and it being obscenely loud was stressful. And then hearing any and all conversations all night was horrendous.

Very poor

Friendly stuff. Soundproof rooms. Exceptionally clean bathrooms.

Good

I do not recommend this hotel at all. The property is very old and clearly not well maintained. Everything feels worn out and outdated, and the hallways had a strong unpleasant smell of urine, which made the stay very uncomfortable. The only positive aspect is the location, which is convenient and well situated. However, that alone is not enough to make up for the poor overall condition of the hotel. Everything

I depend on the TV for entertainment Check out-he never mentioned the TV Thank you for coming, have a good rest of your day He said nothing

No AC

Shared bathroom/shower for the whole floor, and tiny rooms but it's cheap and right downtown. Heavy recommend as long as you don't mind having to find parking elsewhere in the city. Walgreens across the street is very convenient and plenty to see and do that the downsides to the place don't really feel like downsides.

Very good

Small rooms, smells weird, no ac which is killing, and creepy hallways with staircase

2nd stay here in 6 months . Nothing fancy but does the job. No complaints

2nd stay here in 6 months . Nothing fancy but does the job. No complaints

Pretty good option for the price. Good location for public transit.

The staff is very rude, and treat you like trash There’s no bathroom

The staff is very rude, and treat you like trash There’s no bathroom

location near church metro station. TV Sub unit for tv programs did not work. I do not watch TV channels so it was no problem to me. Wifi sometimes weak or not available. I brought my own mobile internet flat rate so it was no problem for me. Hotel very quiet in clean. Two separate restrooms and showers at each floor. Staff at the counter exceptily friendly.

To make matters worse, there is no parking available on the premises, which was very inconvenient.

Disappointing

The lobby was nice and where the hotel concierge was staying from what I could see and the shower room was clean and so was the shared bathroom The surprise additional incidental/insurance fee of $200 if I didn’t have and/or hold a credit card to put down on file that was not listed on there policy or check in requirements after I had already paid through the app

Exceptional

The lobby was nice and where the hotel concierge was staying from what I could see and the shower room was clean and so was the shared bathroom The surprise additional incidental/insurance fee of $200 if I didn’t have and/or hold a credit card to put down on file that was not listed on there policy or check in requirements after I had already paid through the app

Passable

?

It’s close to the Castro and near by many social events. There only ONE bathroom (toilet and shower) for the entire floor. And, when I was there toilet was ‘out of order.’

It’s close to the Castro and near by many social events. There only ONE bathroom (toilet and shower) for the entire floor. And, when I was there toilet was ‘out of order.’

Very old rooms, but unique and clean enough. Great staff!

Loud location.

The hotel has an excellent location. Very basic but all my needs were met the room was clean and the bathroom adequate. The hotel could do with investment old worn out furniture and carpets. However once I’d got used to the environment I adapted and enjoyed my stay. The man on reception was very polite and helpful. I also felt completely safe.

Superb

Pleasant

Very nice front desk staff. No elevator. Smelly room. Stained carpet. Door had to be locked to stay close. Mattress felt springy. The long hallways and the shared toilet and shower across the hall made it feel like an old tenement house.

Very nice front desk staff. No elevator. Smelly room. Stained carpet. Door had to be locked to stay close. Mattress felt springy. The long hallways and the shared toilet and shower across the hall made it feel like an old tenement house.

The room was cold,bed hard skimpy blanket.....flights of stairs no elevator but the the staff very friendly...I would not stay again,it was an emergency I paid two nights but stayed one and did not ask for a refund checking out promptly at 1130 am

Very poor

Beautiful layout, each room was beautifully decorated, with nice decor. Enough space to unpack, and really feel like I could stay there for a while. And because of the shared bathroom, it made it inexpensive enough. Just right for my stay in that part of SF. Nothing that stands out

Beautiful layout, each room was beautifully decorated, with nice decor. Enough space to unpack, and really feel like I could stay there for a while. And because of the shared bathroom, it made it inexpensive enough. Just right for my stay in that part of SF. Nothing that stands out

Great location but definitely needs updating.

Location and price Stairs

Location and price Stairs

The bathrooms are not in the room and is shared among the same floor. I was only there for a night so not a huge deal for.

Great central location. Near many different public transportation lines: BART, MUNI. Bathroom lost power on my last day. I'm disabled and there is no elevator.

Great central location. Near many different public transportation lines: BART, MUNI. Bathroom lost power on my last day. I'm disabled and there is no elevator.

Clean and staff is friendly

Superb

Very good

Old. Walls so thin I could hear

5 Stars

Close to downtown Castro and shops on Market & Church St.

location & bathroom were nice customer service was just ok, not disrespectful but not very welcoming. doorknob was loose upon arrival & had to be tightened & requires some shimmying to open the door. when bathroom lights & fan are turned off, they dont turn back on for about 10 minutes after each time (front desk said the breaker was out but it happened continuously). one of the bathroom towels was dirty upon arrival. toilet paper roll holder is cheap & does not do its job well (roll kept falling off the holder). i think theres no ac? tried to turn it on & it makes noise but does not push out cold air (it was SO HOT the whole day)

The location is excellent and the room itself is fair - the furniture is new-ish and comfortable, there’s enough space for a longer stay, and a nice big window. The outside isn’t very loud in the evening or morning. I everything concerning toilets and showers were a big disappointment. Rooms need renovations to the point where one of the showers didn’t work properly, and the other had a whole in the wall.

clean

The only thing that I could say wasn’t perfect were that the bedding had some stains but it didn't smell bad or anything.

Clean room and good location

I'm not from here and I didn't understand the credit only method of deposit payment but it's ok, the good thing is the man let me pay the deposit in cash and he gave me it back and honored that. Overall I would give this place 5/5 ⭐⭐⭐⭐⭐ awesome place

Affordable, well located Smelled like pee, internet wasn’t that great

The location is the best. If you want to be close to Castro, restaurants, clubs, metro stops, a big supermarket, this is the place to stay. The price gets you what you pay. I found the place to be quiet, clean with a comfortable bed. Also, the staff was really nice. I appreciate their help and kindness. The place was very cold. I was there in Feb and the whole building was freezing. The bathrooms were so cold! The room doesn’t have heating either but they give you a portable heater. It works well and you don’t feel cold after. It heats up pretty quickly.

The price Small rooms. Shared bathroom & shower down the hall.

Nothing at all. I ended up leaving within 30 minutes and getting another hotel somewhere else. It was clean but did not feel comfortable at all. No accesible parking. Restrooms were not in the rooms. I was not able to get my money back even though I didn’t stay there.

Five Stars Always A Pleasure Very Quiet

No heating or A/C- we had to open the window for any air movement. Both the duvet cover and pillowcase were stained in several places upon our arrival. The shower water did not stay in the shower pan, it drained all the way out of the bathroom and into the bedroom carpet so we had to move all our luggage onto the bed

No heating or A/C- we had to open the window for any air movement. Both the duvet cover and pillowcase were stained in several places upon our arrival. The shower water did not stay in the shower pan, it drained all the way out of the bathroom and into the bedroom carpet so we had to move all our luggage onto the bed

No heater working. Common bathroom is not a good idea

The staff was super helpful and kind

The staff was super helpful and kind

It was nice an an easy, quick spot to stay at!

It was nice an an easy, quick spot to stay at!

It was alright, but good for the price. Little to no sound proofing and things were a bit rough around the corners but excellent besides that. Super good value!

It was alright, but good for the price. Little to no sound proofing and things were a bit rough around the corners but excellent besides that. Super good value!

Loved the room and the price is great

Loved the room and the price is great

Super tiny room. Clean but oh so small

Super tiny room. Clean but oh so small

I see a mice

I see a mice

This hotel was creepy and not safe. I stayed for a couple of hours I would like a refund.

This hotel was creepy and not safe. I stayed for a couple of hours I would like a refund.

Room smelled odd. Maybe too little air circulation, crude housekeeping supplies. Stale. Long stray hairs on the chair and at least one other surface, like the cleaning had been done too quickly.

Room isn’t like shown on pictures . The room is super tiny beds are horrible . I need a refund

Room isn’t like shown on pictures . The room is super tiny beds are horrible . I need a refund

Location, location, location!

Location, location, location!

Twin Peaks is a safe, private place to rest your head and explore the City. It is safe to walk around and explore. Laundry close by. If you need a place to trust and feel safe and affordable, this is a great choice.

Rooms are tiny, shared bath facilities - it maybe for some but not for me

Rooms are tiny, shared bath facilities - it maybe for some but not for me

Very quaint accomodations

yes room was in good condition and staff was pleasant

yes room was in good condition and staff was pleasant

Good room, clean, staff was great, hotel very secure. Will stay there again.

Good room, clean, staff was great, hotel very secure. Will stay there again.

Steer clear of this hotel. Old and not kept up well. The person staying across the hall was playing his music very loud all night; management did not do anything at all. The shared bathroom flooded in the middle of the night. I left behind a jacket in the closet that had my AirPods in the zipped pocket. Called back and the manager said they did not find anything; however, the find my location app showed my item (AirPods) still at the hotel. Either shady manager or shady housekeeping.

Steer clear of this hotel. Old and not kept up well. The person staying across the hall was playing his music very loud all night; management did not do anything at all. The shared bathroom flooded in the middle of the night. I left behind a jacket in the closet that had my AirPods in the zipped pocket. Called back and the manager said they did not find anything; however, the find my location app showed my item (AirPods) still at the hotel. Either shady manager or shady housekeeping.

Noise is all around the night. Room was very dirty with uncomfortable smells.

Noise is all around the night. Room was very dirty with uncomfortable smells.

Pleasant experience. Nice staff. Convenient location.

Pleasant experience. Nice staff. Convenient location.

Convenient space for local bars, food and stores. Parking was tough but overall i enjoyed my experience

Convenient space for local bars, food and stores. Parking was tough but overall i enjoyed my experience

Not very helpful

Not very helpful

Clean

Clean

I would stay thier again. Plan on stairs and issues with parking. I liked the hotel and its location.

I would stay thier again. Plan on stairs and issues with parking. I liked the hotel and its location.

Very easy check in/check out. Close to transportation and a big grocery store. Very nice retro feel. Friendly staff. We had a great stay!

Very easy check in/check out. Close to transportation and a big grocery store. Very nice retro feel. Friendly staff. We had a great stay!

On Tuesday, September 30, I stayed at the Twin Peaks Hotel - Castro and I paid for the room with my card and with my own hands I gave the $100 deposit and on the day of check out he came to get me out at 10:30 the manager yelled at me and it turns out that a man came saying that the money was his. The manager of the hotel gave my deposit to that person and when the camera records it, I gave him the $100 with my own hands.

On Tuesday, September 30, I stayed at the Twin Peaks Hotel - Castro and I paid for the room with my card and with my own hands I gave the $100 deposit and on the day of check out he came to get me out at 10:30 the manager yelled at me and it turns out that a man came saying that the money was his. The manager of the hotel gave my deposit to that person and when the camera records it, I gave him the $100 with my own hands.

Good location in Castro

Good location in Castro

Checking out, no one at front desk with “be back in 10 mins” sign, I waited easily 20. Bed was uncomfy. Loud noise through the night. Bathroom and shower dirty. Not great. But great location.

Checking out, no one at front desk with “be back in 10 mins” sign, I waited easily 20. Bed was uncomfy. Loud noise through the night. Bathroom and shower dirty. Not great. But great location.

Had bed bugs

Had bed bugs

Nice place

Nice place

It's a prime location, but it's older and not having an elevator was hard on my disabled husband and I, as we both could barely climb the three flights of stairs

It's a prime location, but it's older and not having an elevator was hard on my disabled husband and I, as we both could barely climb the three flights of stairs

I was lucky to be able to book a room day of due to my other option not working out and I am so grateful. Check in was easy, I booked online and the website and reviews give an honest description of the hotel. In a fun area and transportation is very easy to navigate. For a cheap stay i would say you get what you pay for but I am just so happy I could get in on such late notice in a friday night.

I was lucky to be able to book a room day of due to my other option not working out and I am so grateful. Check in was easy, I booked online and the website and reviews give an honest description of the hotel. In a fun area and transportation is very easy to navigate. For a cheap stay i would say you get what you pay for but I am just so happy I could get in on such late notice in a friday night.

Nice area. Staff is okay. I forgot some items in the closet, called hours after checkout and they never got back to me. Policy in Vegas is they have to hold it for you, not sure what their policy is but I thought that was wrong.

Nice area. Staff is okay. I forgot some items in the closet, called hours after checkout and they never got back to me. Policy in Vegas is they have to hold it for you, not sure what their policy is but I thought that was wrong.

I checked in and was not told much else-restaurants any thing! In fact they don’t allow a telephone in any rooms, it’s ridiculous. Also I asked the receptionist if they could possibly have stored my little standing scooter away but it’s hard on them when they do pay. I

I checked in and was not told much else-restaurants any thing! In fact they don’t allow a telephone in any rooms, it’s ridiculous. Also I asked the receptionist if they could possibly have stored my little standing scooter away but it’s hard on them when they do pay. I

Suggest Church Street Cafe for breakfast or lunch.

Suggest Church Street Cafe for breakfast or lunch.

The place was poorly kept up. Staff were unresponsive. Rooms were very small.

The place was poorly kept up. Staff were unresponsive. Rooms were very small.

Not quite my style. The room was tiny and had an odd, possibly cigarette-like odor. I didn't check the reviews before booking, so it turned out different from what I anticipated. The shower and toilet were shared with others on the floor. I could hear conversations from down the hallway. I left after only two hours because it felt unsettling. It seemed more like a hostel or a fancy jail. Even the receptionist had glass protection, hard to hear wth he was saying. I won't return and would rather spend an extra $50 for a better experience. Just my personal perspective.

Not quite my style. The room was tiny and had an odd, possibly cigarette-like odor. I didn't check the reviews before booking, so it turned out different from what I anticipated. The shower and toilet were shared with others on the floor. I could hear conversations from down the hallway. I left after only two hours because it felt unsettling. It seemed more like a hostel or a fancy jail. Even the receptionist had glass protection, hard to hear wth he was saying. I won't return and would rather spend an extra $50 for a better experience. Just my personal perspective.

Guest service was good!

Guest service was good!

Advertisement on Expedia does not say that room does not have a private bathroom/shower. These are shared with adjacent rooms.

Advertisement on Expedia does not say that room does not have a private bathroom/shower. These are shared with adjacent rooms.

Great economic deal if you just need a room for the nights. Friendly Riya at front desk. I'll be staying at TP again in August.

Great economic deal if you just need a room for the nights. Friendly Riya at front desk. I'll be staying at TP again in August.

no microwave or fridge available

no microwave or fridge available

Nothing, did not stay even after paying

Nothing, did not stay even after paying

Great location.

Great location.

It was pretty decent for the price, parking was terrible but other then that it wasn’t bad.

It was pretty decent for the price, parking was terrible but other then that it wasn’t bad.

The room was average. The bed was comfortable. The location was great. There was rotting food in one of the dresser drawers. Disgusting!

The room was average. The bed was comfortable. The location was great. There was rotting food in one of the dresser drawers. Disgusting!

The room was a good price for the location.

The room was a good price for the location.

No private bathroom. Very nice and friendly staff. Fairly clean

No private bathroom. Very nice and friendly staff. Fairly clean

This was a great experience. The staff was kind. Due to San Francisco being structured the way it is, it was difficult to find parking. I wish there was a parking structure or a spot specifically for the hotel. Maybe in the future? Who knows. Overall, the stay was great and the convenience to walk around to dine and shop was great. Thanks Twin Peaks Hotel.

This was a great experience. The staff was kind. Due to San Francisco being structured the way it is, it was difficult to find parking. I wish there was a parking structure or a spot specifically for the hotel. Maybe in the future? Who knows. Overall, the stay was great and the convenience to walk around to dine and shop was great. Thanks Twin Peaks Hotel.

The ceiling fan light wasn't turning on.

The ceiling fan light wasn't turning on.

Great location and a very nice room.

Great location and a very nice room.

Hotel was as expected. Check-in was easy. Was a bit nervous about my late arrival since there wasn’t a front desk phone number.

Hotel was as expected. Check-in was easy. Was a bit nervous about my late arrival since there wasn’t a front desk phone number.

Great location, rooms are fine, except the large bay window in our room was propped up with metal pineapple juice cans. As night fell and it became cold, I closed the window. I underestimated the weight of it, and it slammed down hard on my fingers. My right index finger is still bruised two months later.

Great location, rooms are fine, except the large bay window in our room was propped up with metal pineapple juice cans. As night fell and it became cold, I closed the window. I underestimated the weight of it, and it slammed down hard on my fingers. My right index finger is still bruised two months later.

Receptionist attended to my room adjustment request. Thanks to this lady receptionist.

Receptionist attended to my room adjustment request. Thanks to this lady receptionist.

Kind receptionist was proactive enough to attend to my room tv request on my first night. Thank you to this young lady receptionist.

Kind receptionist was proactive enough to attend to my room tv request on my first night. Thank you to this young lady receptionist.

Room was claustrophobic, very small and the only window was frosted so you couldn’t see out. Toilet seat was broken and shower was angled toward the corner, making it hard to stand under the flow. Worst of all, there was noise from people coming and going at all hours of the night. I was next to the stairs which were old and creaky, so if you do stay here, ask for a room away from the stairs.

Room was claustrophobic, very small and the only window was frosted so you couldn’t see out. Toilet seat was broken and shower was angled toward the corner, making it hard to stand under the flow. Worst of all, there was noise from people coming and going at all hours of the night. I was next to the stairs which were old and creaky, so if you do stay here, ask for a room away from the stairs.

Affordable hotel price to stay around the Duboce triangle area.

Affordable hotel price to stay around the Duboce triangle area.

Clean place for the bare bone basics.

Clean place for the bare bone basics.

Great staff. Great location. Suited all my needs.

Great staff. Great location. Suited all my needs.

Room was mad ass cold and radiator was broken. Room too cold

Room was mad ass cold and radiator was broken. Room too cold

The hotel was clean, nothing extraordinary, but pleasant. Staff were present, and very accommodating while also non-invasive.

The hotel was clean, nothing extraordinary, but pleasant. Staff were present, and very accommodating while also non-invasive.

Great location.

Great location.

Reasonably priced,attentive staff

Reasonably priced,attentive staff

God service, good price

God service, good price

Peter was very kind and courteous. This place is in a great location and is very clean. There aren’t a lot of amenities, but the price is a great value. I was skeptical about the shared bathroom, but found it to be very clean. I highly recommend.

Peter was very kind and courteous. This place is in a great location and is very clean. There aren’t a lot of amenities, but the price is a great value. I was skeptical about the shared bathroom, but found it to be very clean. I highly recommend.

beware the public shower

beware the public shower

The staff there took god care of me and were friendly. Owners are making improvements to the hotel.

The staff there took god care of me and were friendly. Owners are making improvements to the hotel.

Great but small

Great but small

Had a good stay!

Had a good stay!

great location!

great location!

Great little gem of a place near Castro. While spartan, it was clean and everything I needed. Cute older building, with an updated bathroom. Basic amenities, no-frills, but none were needed. Everything you need is a few steps away on market Street. I slept well when I was there, and it was quiet enough even though I was right on the street.

Great easy stay

The best thing about this hotel is its location, super central and very convenient. The bad thing is that it doesn't have any major amenities other than the bed and the bathroom, even the TV didn't work.

Good hotel to stay at near the Castro. My only complaint was that the bedding had not been washed. There was a noticeable stain on the top quilt, overall used musty smell on the bedding, and I found hair on the pillowcases.