SOMA Park Inn – Civic Center

The guy who checked me In was amazing! Parking was little drab but not bad, clean

Would look for a better area

An old motel and not maintained

The room is spacious.

Great value for the money

Poor

Good place

Hotel is in the sketchiest of San Francisco neighborhoods and the concierge wanted to charge me a fee to park in a lot that only had 3 other cars parked out of the 12 available spaces. I felt that my car would surely be broken-into had i not paid the extortion fee. Then they wanted hotel fees which is ridiculous considering I'd likely get bed bugs in the establishment. I choose to leave even though i likely would forfeit all i paid. Better safe then sorry and never go to these scammers! In the end, you get what you pay for. I thought a discounted room would be adequate, but the pantless homeless man sleeping next to the trash bins in the parking lot was a sure sign that I should pay a bit more for an established hotel with secure parking and no homeless roaming the parking lot.

Nice place

Superb

and doesn't explain in proper way how much and why i am being charged

front desk service was rude and doesn't explain in proper way how much and why i am being charged

Inside the room was clean. It is open to the public, homeless people pass by and on our last day homeless people used the restroom on the property. Upon checking out, the attendant didn’t want to give me a receipt and I had to argue with him to receive one.

Thanks

Easy and available parking but no secure!

I have stay here before I love the space in bed the room and the bathroom, the only thing was the gentleman at the counter overall all good.

Friendly staff from check in to check out. Clean and well maintained rooms. The television did not work.

Friendly staff from check in to check out. Clean and well maintained rooms. The television did not work.

Location and property is good. The staff working at the reception was being rude. Didn’t like his responses to my questions. He was also rushing us to checkout way before the checkout time.

Location and property is good. The staff working at the reception was being rude. Didn’t like his responses to my questions. He was also rushing us to checkout way before the checkout time.

Inside the room was clean. It is open to the public, homeless people pass by and on our last day homeless people used the restroom on the property. Upon checking out, the attendant didn’t want to give me a receipt and I had to argue with him to receive one.

Very good

Very good

Good

Exceptional

Always a great place to stay Can’t really think about anything

Exceptional

Always a great place to stay Can’t really think about anything

Was not aware of parking fee. We had to pay $30 to park. The elevator was broken. Super disappointed with lack of attention to fix it.

It is a good place for someone travelling by car - there is a parking lot on the ground floor with rooms just above that. Entry to small reception is from that internal parking lot. As that at the corner of two busy streets it can be a bit noisy even late evening. It is very close to BART station and to street car F that goes to the pier 33 location (ie for Alcatraz cruises) Be careful when going out in the night

Pleasant

Disappointing

I like how the host catered to the customer's needs. N/A

N/A

Nothing really Very loud (ear plugs are provided). Not accommodating, staff doesn’t provide anything extra (blankets, pillows, towels) bring your own. Online it states 1 Parking space included in price, you still get charged at location.

We were able to hear all the noise windows should be updated to minimize the noise outside.

Bookings listed parking was included but the hotel charged me $30 extra to park. There is very little space to park you are probably going to hit the other car with you door and their door with your car. Microwave had unknown white stain on door, sink had a booger or something on it, iron was broken, lots of damage on walls. No cups for the provided coffee maker and no batteries in the remote control, had to go to the office to get some (not a big problem. just know what to expect)

Near the Bill Graham Civic Auditorium only a few lights walk away. Has a fridge and microwave to use. Worst experience I've had at any hotel stay. I originally booked only one night to see Martin Garrix but decided to book another night to see Dave Chappelle. Because I had 2 reservations for this same hotel I talked to a representative through Booking.com and asked to set it up where I don't have to check out and check back in. I was given the OK and that I should be all set to go. Next day I get a knock on the door at 11 from housekeeping saying I should have checked out but I told her that I have this room booked for 2 nights. 30 minutes later I'm startled again by a more aggressive knock by Hash saying I should be checked out and when I tell him the same thing he refuses to acknowledge me and that he doesn't know anything about my communication through booking.com The exchange was very uncomfortable as he puts the blame on me not telling them when originally checking in and that I should have called from the room instead of performing his due diligence and checking on his end. I didn't feel that was necessary since I already spoke chatted to what I thought was the hotel directly through booking.com This will be my first and last time staying at this esablishment. The interaction put a dampener on my trip to SF. You're welcomed to the room with 2 sets of ear plugs, reminders to secure valueables and always use the deadbolt and just to add the door closer was broken and I'd have to lift it up just to open or close the door.

Room is a good size, I felt at home. Locations was perfect to stores and convention center. It has refrigerator, microwave, TV and heater. Nothing

The parking fee

Nice place to stay. Very friendly staff.

Nice place to stay. Very friendly staff.

Room was clean, the front desk clerk was professional, polite and quick! We enjoyed our stay, thx!

Room was clean, the front desk clerk was professional, polite and quick! We enjoyed our stay, thx!

Room was in good condition. Staff was friendly. Near downtown area. A little noisy in the early morning hours. Not sure if it was others staying in the building or people out on the streets playing loud music. Then early morning downtown traffic noises.

Room was in good condition. Staff was friendly. Near downtown area. A little noisy in the early morning hours. Not sure if it was others staying in the building or people out on the streets playing loud music. Then early morning downtown traffic noises.

I mean, you get what you pay for.

The hotel room wasn’t same. Reception was rude

Rooms are clean, housekeeping is great, no stains or discoloration on the sheets or towels. The parking lot was clean as well. I also was appreciative of the key carded elevator and stairs, it made me and my friends feel more safe.

No bother from staff. Good privacy. Had to fight for parking space. During busy events nearby, there is no guarantee you will park your vehicle there. No toilet paper, not a big deal staff just forgotten this one time.

The room was in good condition for the price paid. Parking is very expensive for guests, you are better off finding nearby street parking.

The room was in good condition for the price paid. Parking is very expensive for guests, you are better off finding nearby street parking.

The staff is not friendly and the location and hotel were not great

Bad location, bad parking. Had to pay $30 for parking while seeing signs posted saying park at your own risk they are not responsible. Homeless every where, didn't feel safe. Had to go completely off the property to sidewalk if we wanted to smoke

The TV remote didn't work

If you’re expecting the Ritz, look elsewhere. If you understand the area you just booked the hotel, the price, parking… then this place is a gem. I was with my daughter and her two friends ages 17 to19. While the area was a little sketch, I never once felt it was unsafe for me and the girls… I would 100% stay here again.

If you’re expecting the Ritz, look elsewhere. If you understand the area you just booked the hotel, the price, parking… then this place is a gem. I was with my daughter and her two friends ages 17 to19. While the area was a little sketch, I never once felt it was unsafe for me and the girls… I would 100% stay here again.

It was ok to me.

It was ok to me.

Had a very nice stay. Room was clean, easy to check in as the front desk employee was very friendly. This is a bare bones hotel but it was cozy for what we needed it for, which is walkable to the Civic Center. Yes, it can be loud outside but it is a city and for the most part it was not even bad. They do provide ear plugs if you need them. Bring a credit card and yes, they do charge for parking.

Had a very nice stay. Room was clean, easy to check in as the front desk employee was very friendly. This is a bare bones hotel but it was cozy for what we needed it for, which is walkable to the Civic Center. Yes, it can be loud outside but it is a city and for the most part it was not even bad. They do provide ear plugs if you need them. Bring a credit card and yes, they do charge for parking.

Was clean and save To much noice

Clean, but overhead shower did not work.

Clean, but overhead shower did not work.

This is genuinely the worst place I’ve ever stayed. They advertise that their front desk is available 24/7, but they called me at 11pm and told me that if I didn’t check in by midnight I would not be able to check in at all. They don’t list this rule anywhere on their website or on any booking server, and when I tried to ask the guy if he could hold it for a bit (I got off work at midnight all the way across the city!!!) he was extremely rude and would not answer any of my questions. I had to leave work early to race over to make it in time to check in, because he told me he would leave. The room ended up being filthy and you can hear everything happening on the street from inside the room. There is no blanket on the bed, just a sheet. If I could give negative stars I would, this was the worst experience I have ever had and I would warn anyone against staying here.

Didn’t get to check in or stay because needed credit card but they charged my debit card for room

Didn’t get to check in or stay because needed credit card but they charged my debit card for room

clean room

clean room

But the main issue is with yourself by not showing the extra parking charges on the main list, also the need for a credit card should be shown on the main booking section as well. Going back to the receptionist, he said I would have 5 mins to unload my car or it would be towed away if I didn't pay. As for the room, that was acceptable and no more but the main issue is the noise all night, the building must be built with very thin bricks as the traffic noise and general outside noise was so load. Also the location is a drug den paradise, which isn't safe whatsoever.

But the main issue is with yourself by not showing the extra parking charges on the main list, also the need for a credit card should be shown on the main booking section as well. Going back to the receptionist, he said I would have 5 mins to unload my car or it would be towed away if I didn't pay. As for the room, that was acceptable and no more but the main issue is the noise all night, the building must be built with very thin bricks as the traffic noise and general outside noise was so load. Also the location is a drug den paradise, which isn't safe whatsoever.

The property is nice, parking is small but effective. The people working are great and very friendly. The room and hallways were always kept clean. Easy check in and out, good price. The bed was uncomfortable and the property is on a very very bad corner in a bad spot. Lots of activity outside scaring us from walking around freely. No designated smoking area so we were told to go out on the sidewalk to smoke, when we did so, we were constantly heckled by people on the street and felt unsafe unless inside the property.

SOMA hotel with parking at a good price point. They provide earplugs which are needed. But most people here don't sleep that much. The location is rough if you're used to the hi-life, but perfect for slumming the SOMA leather bars.

SOMA hotel with parking at a good price point. They provide earplugs which are needed. But most people here don't sleep that much. The location is rough if you're used to the hi-life, but perfect for slumming the SOMA leather bars.

Not the best.

Not the best.

They should ban excessive noise! The first night I couldn't sleep because my neighbors were yelling and absolutely no one did anything.

They should ban excessive noise! The first night I couldn't sleep because my neighbors were yelling and absolutely no one did anything.

Shower head didn't work in our room

Shower head didn't work in our room

The location was convenient for the events I attended. I liked that parking was available on the premises. The room was clean, comfortable, and fully functional. Service was quick, efficient, and friendly. The room was close to the elevator as well as the stairs. Having multiple staircases turned out to be very convenient, depending on where we were headed from the room.

The location was convenient for the events I attended. I liked that parking was available on the premises. The room was clean, comfortable, and fully functional. Service was quick, efficient, and friendly. The room was close to the elevator as well as the stairs. Having multiple staircases turned out to be very convenient, depending on where we were headed from the room.

The only downside is the parking which is too expensive ($30 a night), not good 😞

The only downside is the parking which is too expensive ($30 a night), not good 😞

Overall it was great

Overall it was great

1. Room was very clean, no bedugs, no mold, no cameras. 2. Mattress was in good shape, well supplied amenities 3. Check in/out process was ok. Room can be paid with debit card, but parking and deposit only by credit card. 4. Building held up well during a 4.3 earthquake. 5. One liquor store market right across the street with easy access (not much else around though) CONS: 1. Bad neighborhood. Sketchy people and a lot of loud noise and yelling all night long. Earplugs are provided, and rooms cant be accessed from the street, only by keycard, making it safe. 2. TV only works when you manually push TV buttons, and switch it to HDMI 1 3. Parking is a tight squeeze and limited. Your parking spot may be parked right at sidewalk, so make sure there are no valuables left in your car. OVERALL: I would definitely stay here again because its cheap and clean. Just come prepared and know where youre going so you dont end up lost in the Tenderloin area a couple of blocks away.

1. Room was very clean, no bedugs, no mold, no cameras. 2. Mattress was in good shape, well supplied amenities 3. Check in/out process was ok. Room can be paid with debit card, but parking and deposit only by credit card. 4. Building held up well during a 4.3 earthquake. 5. One liquor store market right across the street with easy access (not much else around though) CONS: 1. Bad neighborhood. Sketchy people and a lot of loud noise and yelling all night long. Earplugs are provided, and rooms cant be accessed from the street, only by keycard, making it safe. 2. TV only works when you manually push TV buttons, and switch it to HDMI 1 3. Parking is a tight squeeze and limited. Your parking spot may be parked right at sidewalk, so make sure there are no valuables left in your car. OVERALL: I would definitely stay here again because its cheap and clean. Just come prepared and know where youre going so you dont end up lost in the Tenderloin area a couple of blocks away.

Clean but very loud. They do put ear plugs in the room for you but that should give you an idea of how loud things are around the property. The area is rough with a lot of homelessness but seemed safe during the day.

Clean but very loud. They do put ear plugs in the room for you but that should give you an idea of how loud things are around the property. The area is rough with a lot of homelessness but seemed safe during the day.

They charge $35/night for parking, that was a surprise.

They charge $35/night for parking, that was a surprise.

It’s what I expected with friendly front desk staff would stay again

It’s what I expected with friendly front desk staff would stay again

Good budget hotel, comfortable and clean room. However, I had booked a room with a king size bed but the room had a full size bed. Hotel management refused to reimburse the price difference between the 2 types of rooms, even after hotel.com contacted them. Hotel.com, customer service, to their credit, did issue a compensation in the form of a credit to my account.

Good budget hotel, comfortable and clean room. However, I had booked a room with a king size bed but the room had a full size bed. Hotel management refused to reimburse the price difference between the 2 types of rooms, even after hotel.com contacted them. Hotel.com, customer service, to their credit, did issue a compensation in the form of a credit to my account.

Website doesnt specify that it is $30 to park onsite. The parking spots are very tight and limited.

Website doesnt specify that it is $30 to park onsite. The parking spots are very tight and limited.

Folsom fair. Convenient location

Folsom fair. Convenient location

Host was rude front person

Host was rude front person

it was okay no parking

it was okay no parking

Everything was ok

Everything was ok

They wouldn’t let me check in, even tho I paid for it in full in advance, just for them to not let me get my room. All because i was late. Even tho the front desk is 24 hours. The overnight guy was very rude to me. Horrible customer service.

They wouldn’t let me check in, even tho I paid for it in full in advance, just for them to not let me get my room. All because i was late. Even tho the front desk is 24 hours. The overnight guy was very rude to me. Horrible customer service.

The third night of our stay the customer service was immensely rude

The third night of our stay the customer service was immensely rude

Its a basic motel. Would stay again.

Its a basic motel. Would stay again.

Location central, room smells, safety ?

Location central, room smells, safety ?

Nice place, welcoming and pleasant staff. Well maintained and clean rooms.

Nice place, welcoming and pleasant staff. Well maintained and clean rooms.

Seems like a nicely run place. The room was exactly what we needed. Nothing too fancy but clean and comfortable. Recommend if you need basics, but also want clean and safe.

Seems like a nicely run place. The room was exactly what we needed. Nothing too fancy but clean and comfortable. Recommend if you need basics, but also want clean and safe.

We were pleasantly surprised at how nice, clean, and comfortable our stay was. We knew the area is rough. But the hotel was a welcomed respite. Beds were clean. Bathroom was clean. Desk attendant was super friendly and very hospitable. I will def stay here again if I'm back in the city and want to be close to the BGCA.

We were pleasantly surprised at how nice, clean, and comfortable our stay was. We knew the area is rough. But the hotel was a welcomed respite. Beds were clean. Bathroom was clean. Desk attendant was super friendly and very hospitable. I will def stay here again if I'm back in the city and want to be close to the BGCA.

The staff is friendly & accommodating. The rooms could use some upgrading but doesn't take away from how clean and well maintained they are. The location was my only drawback. The area is VERY noisy (ie could hear the bus pull up every 30 mins). At night the car noise slows down but the homeless tend to take over (ie loud screaming, music). I understand it is out of the control of the establishment however it does affect someone's stay. I felt safe the whole time, since room keys are necessary to access the rooms.

The staff is friendly & accommodating. The rooms could use some upgrading but doesn't take away from how clean and well maintained they are. The location was my only drawback. The area is VERY noisy (ie could hear the bus pull up every 30 mins). At night the car noise slows down but the homeless tend to take over (ie loud screaming, music). I understand it is out of the control of the establishment however it does affect someone's stay. I felt safe the whole time, since room keys are necessary to access the rooms.

For the price, if you need a place to sleep, it's hard to beat.

For the price, if you need a place to sleep, it's hard to beat.

Very decent price for having to stay in the downtown area. It isn't the Ritz, but it was clean and tidy, with on-site parking (extra $30) and a kind, friendly staff.

Very decent price for having to stay in the downtown area. It isn't the Ritz, but it was clean and tidy, with on-site parking (extra $30) and a kind, friendly staff.

Two things that I think are important to be aware of: (1) when comparing prices, notice this venue adds $5/night "service charge" which is in addition to the total charge listed for the booking and (2) they've instituted an undocumented "no visitors" policy.

Two things that I think are important to be aware of: (1) when comparing prices, notice this venue adds $5/night "service charge" which is in addition to the total charge listed for the booking and (2) they've instituted an undocumented "no visitors" policy.

Unexpected fees after prepaying for my stay. Also the guy over charged my credit card and gave me issues once I asked for a refund. There was also blood on the sheets in the room. Don’t forget $30 per night to park in a non secure parking lot in a really unsafe part of town. If you’re not from the area do not let these fake pictures fool you this place is a dump!

Unexpected fees after prepaying for my stay. Also the guy over charged my credit card and gave me issues once I asked for a refund. There was also blood on the sheets in the room. Don’t forget $30 per night to park in a non secure parking lot in a really unsafe part of town. If you’re not from the area do not let these fake pictures fool you this place is a dump!

They had a good supply of soap and shampoo of good quality. The bathroom was kinda small, but that is normal for the area. The bed was average, but the pillow and bedding was pretty bad. The service and price however was excellent and still worth a stay if you need a hotel in the area.

They had a good supply of soap and shampoo of good quality. The bathroom was kinda small, but that is normal for the area. The bed was average, but the pillow and bedding was pretty bad. The service and price however was excellent and still worth a stay if you need a hotel in the area.

The location is great and the room was clean and well kept, but the property itself is run down and in a sketchy area.

The location is great and the room was clean and well kept, but the property itself is run down and in a sketchy area.

The greeter

The greeter

Goo place overall

Goo place overall

One of the worst hotels I visited, smelly room, dirty carpet, they only replenished toiletries didn't clen or make the beds.

One of the worst hotels I visited, smelly room, dirty carpet, they only replenished toiletries didn't clen or make the beds.

For the most part, it was good liquor store across the street small donut shop restaurant also across the street walking distance to I needed to go as for the room. The room was clean, nice and comfortable. The bath towels could be a little bit bigger.

For the most part, it was good liquor store across the street small donut shop restaurant also across the street walking distance to I needed to go as for the room. The room was clean, nice and comfortable. The bath towels could be a little bit bigger.

The hotel stay in a street a little dangerous and bad resources

The hotel stay in a street a little dangerous and bad resources

Staff was courteous and professional

Staff was courteous and professional

No complaints, loved that I was able to park here and feel secure about it. Bed was fairly comfortable too and the free earplugs were nice

No complaints, loved that I was able to park here and feel secure about it. Bed was fairly comfortable too and the free earplugs were nice

Very disappointing. The neighborhood did not feel safe. There was no available onsite parking. The room did not match the image online. The desk clerk canceled our reservation. Although the price was right, our personal safety and peace of mind was worth more.

Very disappointing. The neighborhood did not feel safe. There was no available onsite parking. The room did not match the image online. The desk clerk canceled our reservation. Although the price was right, our personal safety and peace of mind was worth more.

There was very bad and heavy smells in the room. I m koah so i wasnt relexed

There was very bad and heavy smells in the room. I m koah so i wasnt relexed

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The neighborhood it's in suffers from the usual problems in urban areas, although it's been cleaned up a lot over the past couple of years. If you're not intimidated by city life you'll have no problems walking around here. There are plenty of markets and restaurants within a couple of blocks, and it's a short walk to many of the more popular bars in SOMA, making it very convenient. I'll definitely be staying here again on my next trip.

The neighborhood it's in suffers from the usual problems in urban areas, although it's been cleaned up a lot over the past couple of years. If you're not intimidated by city life you'll have no problems walking around here. There are plenty of markets and restaurants within a couple of blocks, and it's a short walk to many of the more popular bars in SOMA, making it very convenient. I'll definitely be staying here again on my next trip.

Front desk is the worst customer service I ever had,

Front desk is the worst customer service I ever had,

Places were nearby and it’s convenient for walking to the Bill Graham Civic Auditorium

Places were nearby and it’s convenient for walking to the Bill Graham Civic Auditorium

At first the room.seemed nice enough and well equiped but when I pulled off the sheets there were bed bugs. Ddrips of blood and feces on the mattress and mattress cover. I hid in the bathroom until I could check out.

At first the room.seemed nice enough and well equiped but when I pulled off the sheets there were bed bugs. Ddrips of blood and feces on the mattress and mattress cover. I hid in the bathroom until I could check out.

Front desk staff were rude apon check out. they were very sarcastic and had an “i don’t have time” attitude. my party and i were very polite and respectful and the staff were very unfriendly and snapped at us.

Front desk staff were rude apon check out. they were very sarcastic and had an “i don’t have time” attitude. my party and i were very polite and respectful and the staff were very unfriendly and snapped at us.

Friendly Staff

Friendly Staff

Beautiful rooms inside, but the outside has no character and the paint job is unattractive. Landscaping could turn it into a premier property. Checkin and manager is wanting.

Beautiful rooms inside, but the outside has no character and the paint job is unattractive. Landscaping could turn it into a premier property. Checkin and manager is wanting.

I arrived at the hotel at 11:30. I was told there were no rooms available. I was also told that since I did not buy the insurance on my reservation that I forfeited my deposit for the room. These people who own this property are scam artists. They did the same thing to two other people and said they were just out of luck

I arrived at the hotel at 11:30. I was told there were no rooms available. I was also told that since I did not buy the insurance on my reservation that I forfeited my deposit for the room. These people who own this property are scam artists. They did the same thing to two other people and said they were just out of luck

Pros: It was clean, the plumbing worked, and they offered plenty of soap and coffee in the room, as well as earplugs, which we quickly learned were there to block the sound of the streets outside. Cons: There was only one thin blanket on the bed and we got cold, and the tv didn't work. I also found it weird that they have the coat hanger right by the bathroom sink where you would normally hang towels. We felt lucky that we no one broke into our car. This was an okay place to crash, but I wouldn't recommend staying here formore than one night.

Pros: It was clean, the plumbing worked, and they offered plenty of soap and coffee in the room, as well as earplugs, which we quickly learned were there to block the sound of the streets outside. Cons: There was only one thin blanket on the bed and we got cold, and the tv didn't work. I also found it weird that they have the coat hanger right by the bathroom sink where you would normally hang towels. We felt lucky that we no one broke into our car. This was an okay place to crash, but I wouldn't recommend staying here formore than one night.

The staff was friendly

The staff was friendly

Property is ok

Property is ok

Amazing Host, always welcoming and alert for any inactivity happen the property.

Amazing Host, always welcoming and alert for any inactivity happen the property.

Terrible service after midnight

Terrible service after midnight

Iron board, tub etc. room good condition but carpet may need to be cleaned. Had a smell. Ask for a room with no carpet. Some rooms are all flooring.

Iron board, tub etc. room good condition but carpet may need to be cleaned. Had a smell. Ask for a room with no carpet. Some rooms are all flooring.

Office smelled terrible !

Office smelled terrible !

This is a very small motel type inn in the SOMA area of South San Francisco, so you may not expect much in terms of comfort; but they do provide it in abundance. And the front desk service is extremely friendly!

This is a very small motel type inn in the SOMA area of South San Francisco, so you may not expect much in terms of comfort; but they do provide it in abundance. And the front desk service is extremely friendly!

Ventilation system is bad. We would smell the food thru the bathroom vent from the kitchen, perhaps. Everything else is decent.

Ventilation system is bad. We would smell the food thru the bathroom vent from the kitchen, perhaps. Everything else is decent.

Staff was helpful and polite

Staff was helpful and polite

I will come again very soon to this property

I will come again very soon to this property

Our room was clean and spacious, though we couldn't get the heater to turn on, so it was a bit chilly overnight. The location is not great - the area around the Inn was pretty sketchy, seemed to be many homeless people around. The room itself was updated, and the property felt well-cared for once you stepped off the street outside.

Our room was clean and spacious, though we couldn't get the heater to turn on, so it was a bit chilly overnight. The location is not great - the area around the Inn was pretty sketchy, seemed to be many homeless people around. The room itself was updated, and the property felt well-cared for once you stepped off the street outside.

What I liked: Housekeeping even when the "Do Not Disturb" sign was accidentally on

What I liked: Housekeeping even when the "Do Not Disturb" sign was accidentally on

Hair on the towels, heater blew a circuit on 2nd day. Remote to tv/dish didnt work, got a new remote & remote didnt work. Watched a volumeless tv, couldnt change the station & volume, could only turn tv on. Used their hdmi to plug in my laptop for netflix & it didnt connect. Mattresses are flat, old, sinks in the center from side to side & top to bottom.

Hair on the towels, heater blew a circuit on 2nd day. Remote to tv/dish didnt work, got a new remote & remote didnt work. Watched a volumeless tv, couldnt change the station & volume, could only turn tv on. Used their hdmi to plug in my laptop for netflix & it didnt connect. Mattresses are flat, old, sinks in the center from side to side & top to bottom.

Close to Soma

Close to Soma

The property has not given me my security deposit back

The property has not given me my security deposit back

A really nice and patient family team owns or runs it and they keep it nice and safe

A really nice and patient family team owns or runs it and they keep it nice and safe

Super nice people, so close and convenient to everything. Reasonable prices for a last minute getaway to see Queens of the Stone Age.

Super nice people, so close and convenient to everything. Reasonable prices for a last minute getaway to see Queens of the Stone Age.

The property was in good conditions, it was clean, room was spacious. However, I was surprised when the hotel charged me an additional $30 per nights for parking. Expedia did not disclose that parking was not included with the reservation. Other than the unexpected parking fee; my stay was good. But the streets of San Francisco are not safe.Too many mentally ill people roam and live on the streets, making it very unsafe.

The property was in good conditions, it was clean, room was spacious. However, I was surprised when the hotel charged me an additional $30 per nights for parking. Expedia did not disclose that parking was not included with the reservation. Other than the unexpected parking fee; my stay was good. But the streets of San Francisco are not safe.Too many mentally ill people roam and live on the streets, making it very unsafe.

Good location before there was a lot of homeless hanging out at Sam’s. They have cleaned up quite a bit. Overall service was great.

Good location before there was a lot of homeless hanging out at Sam’s. They have cleaned up quite a bit. Overall service was great.

The only issue I really had was the housekeeping was not cleaning our room. The first night, they made the beds, and replaced the towels, and cleaned. No cleaning or beds making we’re done for the remainder of the stay, with just towels being replaced. We did have to ask for a towel replacement at one point. Overall satisfied and would stay again.

The only issue I really had was the housekeeping was not cleaning our room. The first night, they made the beds, and replaced the towels, and cleaned. No cleaning or beds making we’re done for the remainder of the stay, with just towels being replaced. We did have to ask for a towel replacement at one point. Overall satisfied and would stay again.

Not the greatest area in terms of foot traffic. Friendly staff, but nobody was there when I arrived, and I wound up leaving and coming back.

Not the greatest area in terms of foot traffic. Friendly staff, but nobody was there when I arrived, and I wound up leaving and coming back.

Semi-clean but overall dirty, outdated, and overpriced. Parking was $120 ($30 a night) to be in an extremely open and dirty parking lot. Homeless will be walking around, screaming, blaring music, and defecting in the parking lot right by your car. It’s close to everything but overall extremely unsafe. Only stay here out of pure necessity. Solo female travelers especially stay away!!!

Semi-clean but overall dirty, outdated, and overpriced. Parking was $120 ($30 a night) to be in an extremely open and dirty parking lot. Homeless will be walking around, screaming, blaring music, and defecting in the parking lot right by your car. It’s close to everything but overall extremely unsafe. Only stay here out of pure necessity. Solo female travelers especially stay away!!!

Great location. Offers late check in. Daily housekeeping.

Great location. Offers late check in. Daily housekeeping.

Like the other reviews, decent room, helpful staff, dirty house less neighbors that leave their excrement on the sidewalks for you to enjoy! SOMA location is convenient for Muni transit, close to downtown.

Like the other reviews, decent room, helpful staff, dirty house less neighbors that leave their excrement on the sidewalks for you to enjoy! SOMA location is convenient for Muni transit, close to downtown.

No accommodating

No accommodating

When I arrived to check in, however, I was charged THIRTY dollars per day. The whole thing felt very "bait and switch". It was terribly frustrating, but I had no choice.

When I arrived to check in, however, I was charged THIRTY dollars per day. The whole thing felt very "bait and switch". It was terribly frustrating, but I had no choice.

Loved the location and proximity to dining, eating and transportation options. The room was nice, clean and well kept. The staff was always pleasant and very helpful.

Loved the location and proximity to dining, eating and transportation options. The room was nice, clean and well kept. The staff was always pleasant and very helpful.

Comfy hotel by a noisy street. The outside gives you the illusion it might be kind of shady to stay there but the hotel inside is really nice. The bed was comfy and the shower kept with the hot water after awhile. I would stay there again if I was in the area. My only problem was the hotel charging $35 a night to park in their parking lot. I could understand a smaller fee but charging $70 for two nights was a lot and I just parked a little bit down the block for free.

Comfy hotel by a noisy street. The outside gives you the illusion it might be kind of shady to stay there but the hotel inside is really nice. The bed was comfy and the shower kept with the hot water after awhile. I would stay there again if I was in the area. My only problem was the hotel charging $35 a night to park in their parking lot. I could understand a smaller fee but charging $70 for two nights was a lot and I just parked a little bit down the block for free.

in the hotel parking lot at night, my car was hidden and things were stolen for about 3 thousand dollars. be careful

in the hotel parking lot at night, my car was hidden and things were stolen for about 3 thousand dollars. be careful

The area was a little noisy, but the room was quiet and clean and it was fabulous to get my car off the street! The host was also so very nice! I’ll be back.

The area was a little noisy, but the room was quiet and clean and it was fabulous to get my car off the street! The host was also so very nice! I’ll be back.

Refused to honor the booking

Refused to honor the booking

Great room. All amenities worked well. Clean with no sign of pest issues. Accommodating, polite staff. Centrally located near a lot of pub transportation. A clear homeless issue outside and can be a bit noisy. Other than that, overall good stay.

Great room. All amenities worked well. Clean with no sign of pest issues. Accommodating, polite staff. Centrally located near a lot of pub transportation. A clear homeless issue outside and can be a bit noisy. Other than that, overall good stay.

It was what we needed. Bed was comfortable and it was quiet around the area both nights.

It was what we needed. Bed was comfortable and it was quiet around the area both nights.

Good clean room & bathroom, with microwave & minifridge.

Good clean room & bathroom, with microwave & minifridge.

The room was loud because everything echoes from the streets. The hotel location is not ideal.

The room was loud because everything echoes from the streets. The hotel location is not ideal.

Excellent place to stay.👍

Good service

Good service.

Very good service. Staff are very friendly and the room is excellent. Thank you.🙏

Good service and friendly staff. The rooms are very clean. Good setting.

I liked that the property was a 6min walk to Bill Graham Civic Auditorium. That was the reason I chose this hotel. The area is pretty noisy, and there is a bus or Muni that operates way into the night, however that's to no fault of the property. They do provide you with earplugs (which I didn't use). The area itself is kind of sketchy, but the same can be said about the whole city. All in all, the staff was very friendly with check in and check out, and the room was decent for the price. The bedding was fine, sheets were clean, towels were a bit scratchy, but clean and the bathroom was well-maintained. I would stay here again if I need to attend a show at the auditorium. Also, it's very close to the freeway, so you don't need to drive too far into the city.

Good place to stay

Check in was super fast and efficient and friendly. Rooms are really clean and have all you need!

The hotel was very convenient to most of the places on our list to go to and to friends and family. The hotel staff was very friendly, fast and efficient. The room was very clean and was a lot nicer than expected.

I have stayed at this property several times over the past 10 years. While it isn’t in the most desirable or quietest area of SF, it’s convenient and a great price if you’re spending most of your time in the SOMA area of SF.

Friendly, helpful staff.

The

Parking is $40

The rooms and service was amazing. Very clean, plenty of amenities, and everyone was friendly.

Too noisy, needed ear plugs to sleep.

Overall the stay was okay, I stayed here because of the on-site parking. I was under the impression that the on-site parking would be included with the stay but when I arrived and checked in I was charged an additional $30 per night for parking. It should be included in the description.

There were lots of street people but since the hotel is situated in a courtyard facing in, you could get in and out of your car without interacting with any. It looks unsafe from the street but staff was very kind, room was clean and updated and we felt safe in the room, there was good security in elevator, stairs and room

It was clean. Some homeless in the parking lot.