La Casa Inn
About La Casa Inn
This hotel is located on Lombard Street in San Francisco and is one mile from Fisherman’s Wharf. The hotel features free parking and rooms with free Wi-Fi. La Casa Inn rooms include a refrigerator and cable TV. The rooms also feature private bathrooms. La casa inn San Francisco is 5 blocks from Ghirardelli Square, which features shopping. The Maritime Museum San Francisco is within a 15-minute walk of the hotel.
Amenities
- 24-hour front desk
- Meeting space
- Dry cleaning
- Luggage storage
- Family friendly
- Smoke-free property
- In-room safe
Reviews
The hotel is generally well-liked for its convenient location, cleanliness, and friendly staff. Many guests appreciate the recently renovated rooms and free parking. However, some guests have experienced issues with room cleanliness and noise.
- Convenient location
- Recently renovated rooms
- Inconsistent room cleanliness
- Noise issues
- 5/5
Exceptional
- 5/5
Nice stay
- 2.5/5
The location was convenient, and the staff were polite. The room was very small and did not feel clean. The floor was dirty, and I had to wipe it myself with baby wipes because we were staying with children. The beds were uncomfortable, there was mold in the shower, and the water pressure was extremely weak. Overall, the room felt modern and new but poorly maintained, and not comfortable for a family stay.
- 4/5
Very good
- 4/5
Very good
- 4/5
Clean, free parking, close to public transit
- 4/5
The locations is perfect but the hotel is a little rough around the edges. The parking was difficult as well. Ok for the price.
- 4/5
Renovated and clean rooms AC had issues
- 2.5/5
No breakfast and staff was not customer service friendly
- 2.5/5
Good location and it was clean The beds were really hard, and we had one tiny pillow each that was flat and hard.
- 5/5
Exceptional
- 3.5/5
Clean No breakfast
- 3.5/5
Good location, a bit noisy. It has an elevator.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
The hotel is a motel. There are no amenities and the elevator was a bit sketchy but the room was large(king bed). Only one hook for wet towels. The shower door only opened on one side so you had to get into the shower to turn it on. However the price was good and location was great.
- 3/5
Good location and clean newly renovated rooms They could have installed black out blinds when renovating, the stylish shutters let in a lot of light all night while trying to sleep
- 3.5/5
The location is amazing The coffee machine wasn't working sometimes
- 4/5
Parking is convenient
- 5/5
Staff was welcoming, parking onsite and pretty easy, the room was clean
- 3/5
Clean Staff
- 4/5
Room was clean, staff was very helpful. Great location
- 5/5
Great location, close to all the main touristic attractions. Golden Gate Bridge is 10 minutes drive. The Marina is 15 minutes walk. Lombard Street is 3 minutes drive. spotless clean and spacious room with very comfortable beds. Parking at no charge. No drinking water in the room.
- 3.5/5
Free parking, conveniently located close to Marina, Chestnut and Polk St restaurants and shops. Spacious, remodeled, well equipped rooms. Flexible check-out time. Shutters do not filter much light at night and, to be expected, drawback of the convenient location is Lombard St traffic is intense and loud. Light sleepers, beware, or bring ear plugs.
- 5/5
Very nice, clean & great location N\A
- 5/5
Very nice, clean & great location N\A
- 5/5
I liked the look of the room. It was tastefully decorated It was noisy at night
- 5/5
It was noisy at night
- 5/5
Everything about the stay was great. The location was convenient, the room was clean, and the hotel was pretty quiet overall. The elevator worked well for moving luggage, though we mostly used the stairs during our stay. Parking was also easy and convenient.
- 5/5
Everything about the stay was great. The location was convenient, the room was clean, and the hotel was pretty quiet overall. The elevator worked well for moving luggage, though we mostly used the stairs during our stay. Parking was also easy and convenient.
- 5/5
It’s clean and it has free parking
- 3.5/5
Super friendly front desk staff. Noise from the street.
- 5/5
Newly renovated, nice staff, good neighborhood, clean, comfortable beds. Some street noise due to the location, but soundproofing in room blocks out a lot of it.
- 3.5/5
Good
- 5/5
Newly renovated, nice staff, good neighborhood, clean, comfortable beds. Some street noise due to the location, but soundproofing in room blocks out a lot of it.
- 5/5
Stayed 3 night with 2 kids. Will stay again. Room was clean. Close to shops. FREE PARKING !
- 3/5
Just ok, not much around. Ok room
- 4/5
Lovely room Noisy but it's san Francisco
- 3/5
Pleasant
- 5/5
Great location. Little storage space.
- 5/5
Great location. Little storage space.
- 3.5/5
Great location and clean updated rooms. Road noise is definitely an issue. Rooms would also benefit from black out curtains.
- 3.5/5
Noise from the street.
- 3.5/5
Great location and clean updated rooms. Road noise is definitely an issue. Rooms would also benefit from black out curtains.
- 4.5/5
We had a good stay at La Casa Inn. The rooms were modern, comfortable, and looked exactly like the photos. The location was excellent - right next to the famous winding part of Lombard Street, which made it very convenient for exploring the city. There was one issue when we arrived, as the room had not been cleaned properly, but after we reported it, the staff handled it quickly and everything was fine afterward. We also really appreciated the free parking, which is quite rare and very valuable in San Francisco. Overall, a pleasant stay with a great location.
- 4/5
It was pretty loud at night, and the room wasn't cleaned the four nights we were there.
- 4.5/5
Superb
- 4/5
The room itself had a good layout. It comfortably fit our group of five. There were comfortable beds, relatively good service, and functioning TVs. It was pretty loud at night, and the room wasn't cleaned the four nights we were there.
- 3.5/5
Good
- 5/5
Exceptional
- 2.5/5
Passable
- 5/5
Some kind of weird smell coming out of the air conditioner
- 3.5/5
Nice location, room are spacious and comfortable enough. Staffs are nice and friendly Parking is tight and low on availability depends on what time you arrive. Water pressure is pretty bad at our room. We thought it comes with a sofa too but it’s only has one chair for the King deluxe :((
- 5/5
Exceptional
- 5/5
Rooms clean and nice Some kind of weird smell coming out of the air conditioner
- 3.5/5
Parking is tight and low on availability depends on what time you arrive. Water pressure is pretty bad at our room. We thought it comes with a sofa too but it’s only has one chair for the King deluxe :((
- 4/5
The location The lift is old
- 3.5/5
Checking in was easy, rooms are clean. Good value if parking was assigned. Even though they have Free Parking, you are NOT guaranteed a parking space. Thankfully, when we arrived at 8:30, there was ONE left. Should be able to reserve (even if you have to pay to do so). You just can't show up at a place in SF and hope there is a parking spot.
- 4.5/5
The staff was very informative and friendly. The room was unexpectedly clean, well-lit, and well-stocked. The location was also good. Parking spaces may run out if check in too late.
- 4.5/5
The staff was very informative and friendly. The room was unexpectedly clean, well-lit, and well-stocked. The location was also good. Parking spaces may run out if check in too late.
- 3.5/5
Checking in was easy, rooms are clean. Good value if parking was assigned. Even though they have Free Parking, you are NOT guaranteed a parking space. Thankfully, when we arrived at 8:30, there was ONE left. Should be able to reserve (even if you have to pay to do so). You just can't show up at a place in SF and hope there is a parking spot.
- 1/5
Great location Hardly anyone ever at front desk. Had to call the phone number to get them to come check us in. Only gave us 2 washcloths per day for 4 people. Had to ask for more and when I did it was a battle. The first time I asked we got 2 more hand towels not washcloths. If there are 4 people you should have 4 towels and washcloths. It’s not that hard.
- 1/5
Great location Hardly anyone ever at front desk. Had to call the phone number to get them to come check us in. Only gave us 2 washcloths per day for 4 people. Had to ask for more and when I did it was a battle. The first time I asked we got 2 more hand towels not washcloths. If there are 4 people you should have 4 towels and washcloths. It’s not that hard.
- 4/5
It’s centrally located , many local attractions are either walkable distance or very nearby. It’s neat and clean Lift takes time sometimes
- 0.5/5
the room was nice with a smart tv extremely slippery and dangerous stairs
- 3.5/5
Property was clean. Well lit at night . I was disappointed that the elevator wasn’t working the day i arrived and actually got stuck for a few minutes. Also was given access to a room that was already occupied. Hopefully that was a one off.
- 3.5/5
Location was ok. Staff was helpful but SF is not a tourist friendly city.
- 4/5
It’s centrally located , many local attractions are either walkable distance or very nearby. It’s neat and clean Lift takes time sometimes
- 3.5/5
Property was clean. Well lit at night . I was disappointed that the elevator wasn’t working the day i arrived and actually got stuck for a few minutes. Also was given access to a room that was already occupied. Hopefully that was a one off.
- 0.5/5
the room was nice with a smart tv extremely slippery and dangerous stairs
- 4.5/5
The location was great and the staff very friendly. The rooms and property were all updated. I am not really a 2 star motel person but chose this motel bc of the location. The pictures of the outside were deceivingly bad and I was expecting it to be very sketchy but was pleasantly surprised. All was freshly painted and very clean looking. There was a weird smell, mildewyish, in the room from the minute we walked in and one of the 2 overhead lights was out. I called the front desk and was told it was most likely the cleaning product smell I was smelling (which it wasnt bc it never went away) and they never repaired the light. We were out early and back late so i just let it go.
- 4.5/5
The location was great and the staff very friendly. The rooms and property were all updated. I am not really a 2 star motel person but chose this motel bc of the location. The pictures of the outside were deceivingly bad and I was expecting it to be very sketchy but was pleasantly surprised. All was freshly painted and very clean looking. There was a weird smell, mildewyish, in the room from the minute we walked in and one of the 2 overhead lights was out. I called the front desk and was told it was most likely the cleaning product smell I was smelling (which it wasnt bc it never went away) and they never repaired the light. We were out early and back late so i just let it go.
- 5/5
It was extremely clean , well maintained and so not worthy of the two stars . So glad I found this place . The location was brilliant too and staff super friendly
- 5/5
On a flat part of town with lots of great food choices near by. Also the walkability of this location is amazing!
- 5/5
Clean and well kept. N/A
- 5/5
N/A
- 5/5
Room was lovely & comfortable. Would definitely stay again.
- 4/5
Great place to stay, close to everything that I needed. Would love to have more parking so I don't have to worry. clean rooms.
- 5/5
The staff went above and beyond to make pur stay wonderful from recommending restaurants in the area to helping us after a race in SF get back to the property. They exceeded expectations in helping us feel we were important guests and well taken care of. We will happily stay at La Casa again when in SF.
- 4/5
Location Good comfy bed Bit noisy
- 5/5
Exceptional
- 4/5
Rooms was clean, staff was really friendly and everything went smoothly. Free parking also Nothing, everything was good
- 5/5
Exceptional
- 3.5/5
The bed was very comfortable The cleaners are quite noisy so impossible to sleep in
- 5/5
Clean updated room. Free parking
- 4/5
Only complaint was that it was loud, traffic on street made it difficult to sleep.
- 5/5
It was clean. Looked newly remodeled. Perfect location and the free parking was a plus. We will be back for our next trip.
- 5/5
It was clean. Looked newly remodeled. Perfect location and the free parking was a plus. We will be back for our next trip.
- 5/5
I had a great experience the room was very clean the only thing I’d say is. The water got cold quickly for a shower
- 5/5
I had a great experience the room was very clean the only thing I’d say is. The water got cold quickly for a shower
- 5/5
Cleanliness and Location
- 5/5
Value for money given the prime location!
- 5/5
Exceptional
- 5/5
Cleanliness and Location
- 5/5
Exceptional
- 5/5
Location great, lovely modern spacious rooms and free parking - big bonus in San Francisco Nothing to dislike
- 5/5
Not alot of parking but they do have an off site parking lot for over flow
- 5/5
Location excellent, parking free (amazing), was just remodeled- way better than pictures. Don’t sleep on this property. Bring your own pillows, the ones provided are kind of blah. But I’m nit picking.
- 5/5
Location excellent, parking free (amazing), was just remodeled- way better than pictures. Don’t sleep on this property. Bring your own pillows, the ones provided are kind of blah. But I’m nit picking.
- 4/5
Nice hotel
- 5/5
Loved the free parking in the middle of busy Lombard St. and rooms were simple and tasteful
- 3.5/5
Limited parking. City traffic.
- 3.5/5
Nice room but small. Limited parking. City traffic.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
I got the last parking space and I got to the motel at 7 pm
- 5/5
The rooms were spacious and it was nice and quit.staff was great I got the last parking space and I got to the motel at 7 pm
- 3/5
The room was clean. Location was good. The room had been renovated and looked nice, but it was smoke and mirrors. The mattress was horrible and the bed made a lot of noise on the metal frame. The towels were paper thin. When we asked for extra, we were told that they were all in the wash. TV only showed free google tv. Ice and vending were in the parking lot. Attendant would not check me out. Told me to just leave the keys in the room. Would not stay here again. It was a budget hotel (not at a budget price).
- 5/5
Friendly staff! Manager let me check in a bit early since I had just come off a long international flight. The bed was so comfortable and the location was very convenient. Modern design. Very chic! Super clean and cozy! I will definitely stay there again when I’m back in San Francisco.
- 4.5/5
Superb
- 4.5/5
Superb
- 4/5
Very good
- 5/5
Family friendly, super cute and clean room :)
- 5/5
My husband and I stayed at the Inn just for one night and we highly recommend this inn. Excellent location in SF. Staff was great and helpful. The hotel seems to have had a recent upgrade and looks freshly painted and is well maintained. Our room was spacious, comfortable, and clean! And they offer parking, A lot of options to eat within walking distance from the hotel. Very satisfied with our stay!
- 4/5
Good
- 5/5
The room was very spacious!
- 4/5
The beds were good, with good lights for reading in bed. The location is excellent, in a safe neighborhood that has a lot to offer. The manager was helpful. It would be handy to have towel rails in the bathroom, as well as a kettle (or at least mugs to reheat the water in the MW). The microwave didn't work very well. I also missed having breakfast and a space to read outside of the room, though it was clear on the website that these weren't provided, so I don't hold it against the hotel, of course!
- 3.5/5
Bed was not comfortable and walls were thin where you could hear everything.
- 3.5/5
The location is pretty good, its about a 10 minute walk uphill to get to the street with all the best restaurants/cafes on. It's also a good spot if you're driving to the beach/Muir woods. It has parking most of the time. Looks nice and modern and is relatively quiet. PARKING IS NOT GUARANTEED. The lot fills up at about 9pm. I've found that there is at least one tight/awkward spot that is usually left open at the back - if you're confident in your parking skills then you probably don't need to worry too much about it. I also think the value for money isn't necessarily there when some of the other motels are pretty similar but this one costs more.
- 5/5
Everything. Location, parking ease, price, cleanliness, kindness of staff, quiet Mini fridge was too cold and my sparking water in glass bottle exploded.
- 5/5
Nice remodeled rooms; accommodative staff on late check out
- 5/5
This property is the nicest one on Lombard street. It is newly remodeled. My family and I were pleasantly surprised when we walked into our room. It was a beautiful room! Super clean. Nicely put together. Lighting, atmosphere and interior design are superb. Large room with plenty of towels. Spotless bathroom. Parking at the property felt safe and convenient. The staff is incredibly kind and helpful. If you are thinking about staying in any of the hotel located on Lombard street definitely choose this one. By far is the best! Reasonable rates and absolutely worth it. Will repeat if my family ever needs a place to stay in San Francisco again. Highly recommend it. Gorgeous rooms. Impeccable decor, super clean. My family loved it! ⭐️⭐️⭐️⭐️⭐️
- 4/5
Parking was scary! It's a super tight & tiny parking lot so get in early but the room was nice & cozy with plenty of space & privacy. There was no water available in their vending machine so that was a bummer I had to UberEats delivery some water bottles.
- 4.5/5
?
- 4/5
Staff was friendly. Room was pleasantly clean.
- 4/5
Not easy to reach staff.
- 5/5
Could use a better quality coffee maker The bathroom needs more hooks and towels racks . More hangers Beside those details , the stay was very pleasant and conveniently located
- 5/5
I enjoyed the location and free parking. It was easy and convenient and quiet and comfortable. I couldn't rigure out the ice machine.
- 3/5
Elevator closed most of time and I was on 4th floor
- 5/5
Great!
- 5/5
The cleanliness of the room was great. Just needed one more pillow on the bed!
- 3/5
Walking distance Doing reseal of parking lot stinky
- 2.5/5
Decent Nothing
- 5/5
Great location The hand soap was a bit thin and didn’t foam.
- 4/5
Really clean modern room with great aircon. Friendly staff, good parking on site with the hotel in a good location for most attractions.
- 5/5
Cool place
- 5/5
Excelent
- 4.5/5
Booking.com’s reservations got everybody mixed up in many ways which was frustrating after driving 7 hours. But the staff at the front desk cleared it all up and got a better room.
- 4/5
One of the AC’s didn’t work in my sisters room. My sister said the floor was dirty in her room. Overall the property has been renovated and appears in good condition. The bedding was clean. Family friendly property. There are two coffee shops close by. The staff was messaging us to let us know about limited parking.
- 5/5
Everything
- 2.5/5
Bedding not comfortable
- 4.5/5
La Casa Inn was conveniently located to public transportation, Hop On Hop Off bus and within a reasonable walking distance to lots of sights. The hotel itself was quiet and kept very clean. We didn't need much during our stay but a couple of extras pillows which were brought to our room right away. Amenities were perfect with a mini fridge and microwave. Cute coffee shops and restaurants within walking distance and a great convenience store just around the corner. Would definitely stay there again while visiting. Nothing to report.
- 5/5
Perfect location, comfortable beds, spacious room.
- 4/5
Good location for visiting Fisherman's area. Not so many steep hills around, so easy to walk with strollers. Very bad noise isolation, you can hear everything that is happening around.
- 4.5/5
Parking spots were tight…
- 5/5
It was perfect
- 5/5
The location is perfect, with everything within walking distance, including the Golden Gate Bridge, Fisherman’s Wharf, and the Palace of Fine Arts. If you’re a runner, this place is ideal with so many great routes nearby. The rooms are modern, spotless, and comfortable—we absolutely loved it here!
- 4/5
Coffee in room did not include decaf and room left open after cleaning left (door not closed properly)
- 4/5
Parking was free which was a bonus
- 3/5
That said, the room itself could have felt cleaner. There were noticeable scuff marks on the walls, and the shower didn’t seem to be cleaned as thoroughly as expected. Noise was also a factor—footsteps from guests above were pretty loud, and on weekends you can hear outside noise from traffic and people. If location is your priority, and Free Parking it works well, but there’s definitely room for improvement in cleanliness and noise control.
- 5/5
The hotel is clean, and in a safe and convenient location, about a 10 minute walk to Ghirardelli Square, and right across the street from a Big Bus stop if you do that tour. There is free parking, which is a huge bonus. The rooms were more spacious than expected. If you go to the top of the stairs near the roof, you can see the Golden Gate Bridge.
- 4/5
The inn is near good restaurants and coffee shops. The staff was very nice and accommodating.
- 5/5
Very friendly staff! The room was nice and the free parking was a plus! Safe neighborhood all around. I’ll definitely be back here soon.
- 5/5
It was safe and it was a really nice comfy cozy room! Super nice and clean! Friendly staff!
- 5/5
It was safe and it was a really nice comfy cozy room! Super nice and clean! Friendly staff!
- 4/5
Very clean and updated. Free parking bonus.
- 4/5
Very clean and updated. Free parking bonus.
- 5/5
The room was clean and the staff was very friendly. Walkable to Fisherman’s Wharf and really nice to have free parking!!! Highly recommend.
- 5/5
The room was clean and the staff was very friendly. Walkable to Fisherman’s Wharf and really nice to have free parking!!! Highly recommend.
- 2/5
Tv didn't work tried to ask for help and they c
- 2/5
Tv didn't work tried to ask for help and they c
- 5/5
Good staff and clean room
- 5/5
Good staff and clean room
- 5/5
- 5/5
- 5/5
Clean room and great location!
- 5/5
Clean room and great location!
- 5/5
Room was amazing and staff was welcoming and made check in so easy..hotel is close to the pier so it was easy to walk around especially for a family.
- 5/5
Room was amazing and staff was welcoming and made check in so easy..hotel is close to the pier so it was easy to walk around especially for a family.
- 5/5
Parking included and good front desk service!
- 5/5
Parking included and good front desk service!
- 4/5
Room was clean, staff was friendly
- 4/5
Room was clean, staff was friendly
- 4/5
The room was clean except the floor could have used a mop on it. The office was hit and miss for someone to be there. There was not a working ice machine. But knowing these things we would stay again.
- 4/5
The room was clean except the floor could have used a mop on it. The office was hit and miss for someone to be there. There was not a working ice machine. But knowing these things we would stay again.
- 5/5
The staff was outstanding in addressing our personal needs. The room was comfortable and very clean, and had everything we needed.
- 5/5
The staff was outstanding in addressing our personal needs. The room was comfortable and very clean, and had everything we needed.
- 4/5
Parking was easy and secure and we were able to leave the car at the hotel after checkout which was very much appreciated. The room was clean and provided our needs. Location very good, a short walk to Union St and Chestnut St shops and hotels.
- 4/5
Parking was easy and secure and we were able to leave the car at the hotel after checkout which was very much appreciated. The room was clean and provided our needs. Location very good, a short walk to Union St and Chestnut St shops and hotels.
- 5/5
The staff was super helpful and friendly! The room itself was nice and quaint. The area surrounding the property was super walkable and had a lot of shops and food options that we really enjoyed exploring/trying.
- 5/5
The staff was super helpful and friendly! The room itself was nice and quaint. The area surrounding the property was super walkable and had a lot of shops and food options that we really enjoyed exploring/trying.
- 4/5
The room was clean!
- 4/5
The room was clean!
- 4/5
The floors need to be cleaned better, found a few dust bunnies and clumps of hair in corners.
- 4/5
The floors need to be cleaned better, found a few dust bunnies and clumps of hair in corners.
- 4/5
Outstanding location, beautiful / updated rooms, accommodating staff
- 4/5
Outstanding location, beautiful / updated rooms, accommodating staff
- 5/5
LOVED My stay! Highly recommend!
- 5/5
LOVED My stay! Highly recommend!
- 4/5
9
- 4/5
9
- 5/5
I had a great stay at this hotel. It was very affordable, beautifully well-decorated, and clean. The staff were friendly, welcoming, and helpful, which made the experience even more pleasant. Overall, it was a comfortable and enjoyable stay, and I would definitely recommend this hotel to others.
- 5/5
I had a great stay at this hotel. It was very affordable, beautifully well-decorated, and clean. The staff were friendly, welcoming, and helpful, which made the experience even more pleasant. Overall, it was a comfortable and enjoyable stay, and I would definitely recommend this hotel to others.
- 5/5
Clean room, good area, front desk was nice and helpful.
- 5/5
Clean room, good area, front desk was nice and helpful.
- 4/5
- 4/5
- 5/5
Hotel muy limpio, habitación grande, camada muy cómoda, hay shampoo
- 5/5
Hotel muy limpio, habitación grande, camada muy cómoda, hay shampoo
- 5/5
Overnight trip to SF was a success! A beautifully renovated cleanly hotel for a great price. We stayed in the deluxe room that had 2 beds, a microwave, mini fridge and a safe :) Short & sweet trip but well lived for the night! Would stay again
- 5/5
Overnight trip to SF was a success! A beautifully renovated cleanly hotel for a great price. We stayed in the deluxe room that had 2 beds, a microwave, mini fridge and a safe :) Short & sweet trip but well lived for the night! Would stay again
- 5/5
Loved that parking is available and free! Room was remodeled and updated. Location to many wonderful SF activities was perfect!
- 5/5
Loved that parking is available and free! Room was remodeled and updated. Location to many wonderful SF activities was perfect!
- 4/5
Clean room & very kind staff
- 4/5
Clean room & very kind staff
- 3/5
Offered parking at no charge. The staff was very attentive to customer needs.
- 3/5
Offered parking at no charge. The staff was very attentive to customer needs.
- 5/5
Family room was perfect for the 4 of us. Spacious and modern, warm, useful fridge and microwave. Clean and regularly serviced. Perfect location with added bonus of free parking.
- 5/5
Family room was perfect for the 4 of us. Spacious and modern, warm, useful fridge and microwave. Clean and regularly serviced. Perfect location with added bonus of free parking.
- 1/5
Next thing was that on the website it describes the room as a king bed deluxe room but does not tell you it’s ADA and the bathroom has no counter space for makeup, hair or hygiene products. You will have to keep everything in the room or on the floor. There was also not a full length mirror in the room we were given like the description on the site. Lastly all the staff are super rude and not fully trained. They blamed each other saying the other didn’t know because they are new. Staff member said to me in these exact words “You only paid 280$ for the room and you should be happy because you got it at a good price.” They were rude and not understanding. I would never stay there again because it was also not clean. The walls were dirty and floors were not cleaned well. My white socks were grey at the bottom after one night and I had to throw them away. Worst experience ever. I would never stay here again.
- 1/5
Next thing was that on the website it describes the room as a king bed deluxe room but does not tell you it’s ADA and the bathroom has no counter space for makeup, hair or hygiene products. You will have to keep everything in the room or on the floor. There was also not a full length mirror in the room we were given like the description on the site. Lastly all the staff are super rude and not fully trained. They blamed each other saying the other didn’t know because they are new. Staff member said to me in these exact words “You only paid 280$ for the room and you should be happy because you got it at a good price.” They were rude and not understanding. I would never stay there again because it was also not clean. The walls were dirty and floors were not cleaned well. My white socks were grey at the bottom after one night and I had to throw them away. Worst experience ever. I would never stay here again.
- 5/5
Amazing
- 5/5
Amazing
- 5/5
Beds are comfy
- 5/5
Beds are comfy
- 5/5
Room was very large, clean and overall good stay. Close to most major things in san fran. Overall good stay. Checkin and out was easy. Free parking was so so amazing
- 5/5
Room was very large, clean and overall good stay. Close to most major things in san fran. Overall good stay. Checkin and out was easy. Free parking was so so amazing
- 5/5
Very nice room and great customer service. It was a bit noisy in the morning but other than that no complaints!
- 5/5
Very nice room and great customer service. It was a bit noisy in the morning but other than that no complaints!
- 5/5
Nice parking, excellent staff, comfortable beds, nice decor. Would stay again.
- 5/5
Nice parking, excellent staff, comfortable beds, nice decor. Would stay again.
- 5/5
Great place! Clean and close to Russian Hill.
- 5/5
Great place! Clean and close to Russian Hill.
- 5/5
Room appeared recently refurbished and was very modern. Very happy with what we got for what we paid too. Location was perfect for us, 20 mins walk to Fisherman’s wharf area if that’s your thing, or $12 or so in an uber from Macy’s area too. Would certainly use again.
- 5/5
Room appeared recently refurbished and was very modern. Very happy with what we got for what we paid too. Location was perfect for us, 20 mins walk to Fisherman’s wharf area if that’s your thing, or $12 or so in an uber from Macy’s area too. Would certainly use again.
- 5/5
Prime location, we actually walked to Ghiardelli square and Fisherman's Wharf from there, used Waymos quite a lot they were super fun 😁 The only con I have is for some unkown reason in San Francisco, folks like to roar about on motorbikes from about 7pm-12am ish and from our room, quite loud, absolutely no fault of the hotel and no other noise really from other traffic. I always use earplugs anyway so didnt really bother me. Would definitely stay here again, fantastic value for money... 👏 👍 👌
- 5/5
Prime location, we actually walked to Ghiardelli square and Fisherman's Wharf from there, used Waymos quite a lot they were super fun 😁 The only con I have is for some unkown reason in San Francisco, folks like to roar about on motorbikes from about 7pm-12am ish and from our room, quite loud, absolutely no fault of the hotel and no other noise really from other traffic. I always use earplugs anyway so didnt really bother me. Would definitely stay here again, fantastic value for money... 👏 👍 👌
- 5/5
Our family room was excellent; spacious clean and very modern. The service was prompt and very straight forward. The location was ideal and only a short drive to the pier and other north beach locations. Would highly recommend.
- 5/5
Our family room was excellent; spacious clean and very modern. The service was prompt and very straight forward. The location was ideal and only a short drive to the pier and other north beach locations. Would highly recommend.
- 4/5
pretty nice
- 4/5
pretty nice
- 5/5
The hotel had (limited) free parking which is what initially caught my eye when looking for a place in the area. The gentleman working the night of our reservation called prior to our arrival as we were a little late coming in, to make sure we could get a space, which we did. He was very friendly when we checked-in. Our room was on the second level so we appreciated the elevator, even though we were warned it was older and may be a little slow, as we had quite a bit of luggage. It was fine by the way. The room was nicely renovated and very clean. Even though the hotel is off of a busy street, I’d say traffic noise was very minimal. Overall, I would say this is a great choice for a stopover during our trip.
- 5/5
The hotel had (limited) free parking which is what initially caught my eye when looking for a place in the area. The gentleman working the night of our reservation called prior to our arrival as we were a little late coming in, to make sure we could get a space, which we did. He was very friendly when we checked-in. Our room was on the second level so we appreciated the elevator, even though we were warned it was older and may be a little slow, as we had quite a bit of luggage. It was fine by the way. The room was nicely renovated and very clean. Even though the hotel is off of a busy street, I’d say traffic noise was very minimal. Overall, I would say this is a great choice for a stopover during our trip.
- 5/5
well renovated, clean, friendly hotel
- 5/5
well renovated, clean, friendly hotel
- 4/5
I believe the rooms need more soundproofing so that the guests can sleep and are not disturbed by street noise.
- 4/5
I believe the rooms need more soundproofing so that the guests can sleep and are not disturbed by street noise.
- 5/5
This place is a such a gem! Stayed for 2 nights. Benny at the front desk was so nice, he let me check in a little early when I got in on Friday because my room was clean and ready. Place was clean, cute, spacious and an awesome location. Marina restaurants and shops within walking distance. There’s a liquor store across the street for small stuff you might need (water, drinks, etc) really enjoyed my stay and would love to book again next time I’m in SF! Great customer service I felt well taken care of.
- 5/5
This place is a such a gem! Stayed for 2 nights. Benny at the front desk was so nice, he let me check in a little early when I got in on Friday because my room was clean and ready. Place was clean, cute, spacious and an awesome location. Marina restaurants and shops within walking distance. There’s a liquor store across the street for small stuff you might need (water, drinks, etc) really enjoyed my stay and would love to book again next time I’m in SF! Great customer service I felt well taken care of.
- 3/5
The floor is very dirty.
- 3/5
The floor is very dirty.
- 5/5
Very great staffs!
- 5/5
Very great staffs!
- 4/5
Newly renovated rooms. Clean, modern.
- 4/5
Newly renovated rooms. Clean, modern.
- 2/5
Busy street and noisy
- 2/5
Busy street and noisy
- 5/5
Great place to stay
- 5/5
Great place to stay
- 5/5
Clean the front service desk is very helpful and accommodating. The room was clean and in a good location.
- 5/5
Clean the front service desk is very helpful and accommodating. The room was clean and in a good location.
- 5/5
Perfect location to see all the main sites of San Francisco. The staff was very accommodating and helpful!
- 5/5
Perfect location to see all the main sites of San Francisco. The staff was very accommodating and helpful!
- 4/5
The room was very clean, it did smell a bit like pot when we first arrived, but I left the door open for about an hour and the smell went away. They didn't restock the soaps, which I'm sure was an oversight, and although it was just my spouse and I, we had to share a towel since there was only one and no washcloths (Thankfully we brought our own soaps). The bed was comfortable, the air conditioning worked great. The shower water was nice and hot. The bathroom door is a sliding door and is kind of see thru, it didnt close all the way, it left an inch gap from the wall. The parking is limited, they dont have enough spaces for the amount of rooms they have. It's a first come first serve, they even emailed me stating to get there before 7pm to secure a spot. We got there right at 7pm and there were about 8 spots left. A cute breakfast cafe called Home Plate was a 0.6 mile walk down the street, it only took us 14min to get there, it was a nice walk.
- 4/5
The room was very clean, it did smell a bit like pot when we first arrived, but I left the door open for about an hour and the smell went away. They didn't restock the soaps, which I'm sure was an oversight, and although it was just my spouse and I, we had to share a towel since there was only one and no washcloths (Thankfully we brought our own soaps). The bed was comfortable, the air conditioning worked great. The shower water was nice and hot. The bathroom door is a sliding door and is kind of see thru, it didnt close all the way, it left an inch gap from the wall. The parking is limited, they dont have enough spaces for the amount of rooms they have. It's a first come first serve, they even emailed me stating to get there before 7pm to secure a spot. We got there right at 7pm and there were about 8 spots left. A cute breakfast cafe called Home Plate was a 0.6 mile walk down the street, it only took us 14min to get there, it was a nice walk.
- 5/5
Great place. Friendly staff, clean refurbished room with wood floors (not carpet). Location also great and free parking. Would stay again!! Thanks!!
- 5/5
Great place. Friendly staff, clean refurbished room with wood floors (not carpet). Location also great and free parking. Would stay again!! Thanks!!
- 4/5
Free parking was a huge plus. The location was safe and walkable to many attractions. The room was decent it could’ve been cleaner. There was some hairs on the floor from prior guests and the sheets had a couple tiny stains but nothing alarming. The room is okay to stay for a few nights. Check-in and out is easy, there was maid service. Overall the property was good and I would stay here again.
- 4/5
Free parking was a huge plus. The location was safe and walkable to many attractions. The room was decent it could’ve been cleaner. There was some hairs on the floor from prior guests and the sheets had a couple tiny stains but nothing alarming. The room is okay to stay for a few nights. Check-in and out is easy, there was maid service. Overall the property was good and I would stay here again.
- 5/5
The hotel looks as if it was recently renovated and the price and location can’t be beat! I would definitely stay here again.
- 5/5
The hotel looks as if it was recently renovated and the price and location can’t be beat! I would definitely stay here again.
- 5/5
The hotel was in a safe location and quiet at night, and the bed was firm but comfortable. I would definitely stay here again!
- 5/5
The hotel was in a safe location and quiet at night, and the bed was firm but comfortable. I would definitely stay here again!
- 5/5
love it
- 5/5
love it
- 5/5
Great location
- 5/5
Great location
- 5/5
excellent hotel, house keeping clean our room everyday without skip so when we get back to hotel room it is fresh and clean.
- 5/5
excellent hotel, house keeping clean our room everyday without skip so when we get back to hotel room it is fresh and clean.
- 5/5
Excellent hotel, the front office staff are super friendly and helpful. Large room and bathroom
- 5/5
Excellent hotel, the front office staff are super friendly and helpful. Large room and bathroom
- 4/5
Our thermostat did not work
- 4/5
Our thermostat did not work
- 5/5
A family of four, we stayed four nights and were very comfortable. Great location, easy walking to fishermen’s wharf etc. Free parking in San Francisco is a huge bonus, overall a great stay. :)
- 5/5
A family of four, we stayed four nights and were very comfortable. Great location, easy walking to fishermen’s wharf etc. Free parking in San Francisco is a huge bonus, overall a great stay. :)
- 4/5
The hotel room was renovated and was very good.
- 4/5
The hotel room was renovated and was very good.
- 2/5
Very noisy due to busses and other noise. Also, someone knocked on our door at 3am for some reason.
- 2/5
Very noisy due to busses and other noise. Also, someone knocked on our door at 3am for some reason.
- 5/5
Will be back stay for vacation
- 5/5
Will be back stay for vacation
- 4/5
We chose this location because of their free parking. The hotel room was nice and updated but on the smaller side of for rooms. I think there was only one man running the hotel for check in and was always available at times when we needed him but was nice when we spoke with him. There are lots of places to go shopping and to eat at around the area as long as you don't mind climbing hills! I would stay here again.
- 4/5
We chose this location because of their free parking. The hotel room was nice and updated but on the smaller side of for rooms. I think there was only one man running the hotel for check in and was always available at times when we needed him but was nice when we spoke with him. There are lots of places to go shopping and to eat at around the area as long as you don't mind climbing hills! I would stay here again.
- 3/5
Rooms very nice / updated. Staff friendly, check-in was easy, etc. Good location. Issue isn’t the actual hotel or staff, building is shaped in “U” so it’s loud / sound through walls & outside. Lombard St is great but also very noisy.
- 3/5
Rooms very nice / updated. Staff friendly, check-in was easy, etc. Good location. Issue isn’t the actual hotel or staff, building is shaped in “U” so it’s loud / sound through walls & outside. Lombard St is great but also very noisy.
- 5/5
Amazing stay and the staff will go the extra mile. Located in the middle of all the good stuff
- 5/5
Amazing stay and the staff will go the extra mile. Located in the middle of all the good stuff
- 4/5
Noisy on the street traffic. Good value for money and decent location.
- 4/5
Noisy on the street traffic. Good value for money and decent location.
- 5/5
Renovated units. Very nice, clean.
- 5/5
Renovated units. Very nice, clean.
- 5/5
Waking distance to fisherman’s wharf around 30 mins and 15 min walk to crooked street. Rooms were renovated, roomy and clean. Great coffee down the street, Coffee Berry, and Indonesian coffee across the street, can’t go wrong. Would come back!
- 5/5
Waking distance to fisherman’s wharf around 30 mins and 15 min walk to crooked street. Rooms were renovated, roomy and clean. Great coffee down the street, Coffee Berry, and Indonesian coffee across the street, can’t go wrong. Would come back!
- 5/5
Great location! Remodeled rooms. Nice design. I highly recommend this hotel
- 4/5
Convenient location. Clean room. Nice bathroom. Good spot.
- 2/5
Hotel was clean and recently updated. The parking is horrible, the staff was horrible the one guy treated me horrible, for taking to long to unpack our bags from the vehicle since we had to park 3 blocks away. There was some kind of altercation at about midnight and a lady was screaming and running around, eventually the cops showed up.
- 4/5
Its nice to stay, we love it.
- 5/5
Amazing stay. The free parking was a HUGE bonus, especially with the location in the city. The parking lot was well-lit and under surveillance. The staff was very helpful and extremely kind, and the hotel seemed safe. Not too much noise at night. Overall, I would absolutely recommend.
- 5/5
From the time we arrived until we checked the staff was amazing. So accommodating! The gentleman that checked us in made transportation recommendations and activity recommendations that were excellent. Room was nicely decorated clean and comfortable.
- 5/5
Really convenient area of San Fran, with lots to do locally and easy transport links. The staff were helpful in getting us off around the city, and really accommodating. Beds were really comfy too.
- 5/5
It was a comfortable place to stay. They take care of the place. Electrical is modern. No problems at all. Refrigerator actually gets cold and not noisy. Good location for us.
- 5/5
Very clean motel with updated, modern rooms and helpful staff. The elevator is small but functional and may take a few minutes to arrive.
- 5/5
Very friendly and helpful staff. They accepted packages for me so that I was well prepared for a conference nearby. I arrived a bit early for check in but they were able to get me in without any issue. I'd stay here again!
- 5/5
This hotel turned out to be a hidden gem! The staff was very helpful and attentive. The rooms were very clean and comfortable and we had everything that we needed to make our 4-night stay a very pleasant one. I highly recommend it for a great stay in the city!
- 5/5
Excellent
- 4/5
Perfect for an inexpensive stay. Rooms were cute, and area was quiet through the night. We were told by staff to not leave anything in cars that they would get broken into if we did. We had 3 cars in lot all were fine in morning. Great coffee shop/bakery 1 block up the road. We would stay again when visiting San Fran.
- 2/5
Yes, the place has parking, looks renovated, and is in a good location. There are a few small details that could be improved, but unfortunately, the strong urine-like smell coming from the old, loud, and poorly working air conditioner really overshadowed the positives. The reviews are definitely overrated
- 3/5
You can hear from other rooms really loud
- 5/5
This was an amazing hotel. Thank you for the provided parking - much appreciated. What a gem!
- 5/5
Comfortable family suite for a family of 5. Walking distance to Pier 39 & Fishermans Wharf. Limited parking but we were fine for our 5 day stay. Would definitely book here again
- 5/5
Great rooms with smart designs to make it feel roomy! Very clean and super friendly staff!
- 5/5
They were really nice, parking on site. Good customer service.
- 5/5
Favorite inexpensive hotel in Cow Hollow. The staff are friendly and the rooms are new and clean.
- 5/5
Great property in ideal location with helpful staff - thank you
- 3/5
Nice place.
- 5/5
Our stay here was very good. The staff was very helpful and our room was cleaned and stocked every day. You couldn’t beat the loaction. It was close to everything. We loved our stay here and our family would definitely go back again.
- 1/5
The unit I stayed in was right above the check-in office and directly on the staircase to the second floor. The bathroom sink faucet was nearly impossible to turn off and was leaking. There was heavy foot traffic and nosy visitors. A loud street drilling and construction started right before midnight and ran into the early morning hours. More unsettling and intense noise was experienced from a construction site on the other side of a fence near the parking lot. friend and I endured a hellish torture from hostile energy at rolling and banging from the adjacent rooms. There was a $300 deposit that didn't seem to be outlined in the ad. Lastly, and most disturbingly, the housekeeper opened the door on purpose violating our privacy, even after she had knocked and I had called out not to come in. The first time was in the morning/afternoon of the morning after check-in. I was undressed and on the toilet. The second intrusion was the morning before check out time. The female housekeeper knocked and both my friend and I responded that we weren't in need of help and instead she rebelliously srarting opening the door. She laughed when my friend opened the door to confront her. Needless to say, both of us didn't get restful sleep are were thrust into severe panic and anxiety.
- 5/5
AC wouldn’t run :/
- 4/5
Great
- 3/5
Only thing would be the construction next door during daytime hours but I’m sure will be done soon.
- 5/5
Lovely staff room very spacious and clean in a great spot on Lombard Street cross the road for the HOHO bus nice coffee shop nearby and great pizza spot would stay here again
- 5/5
Amazing staff, renovated rooms, free parking, ideal area for getting around the city
- 3/5
Nice, helpful and respectful staff, rooms were a-bit small, very limited food and shops around us.
- 4/5
Walkable location to tourist sites. Limited restaurants to walk to but close drive. Free parking. Front desk very friendly and helpful! Could hear neighbours through walls and ceiling. Noisy
- 5/5
Stunning gem in the Marina district with free parking is a MUST in this area (car thefts are a real issue in this part of SF). The rooms in La Casa Inn are fully refurbished and still fairly brand new-ish when we stayed in March 2025. The exterior, while not modern is very well-kept and feels retro and clean. Walls/Floors are understandably thin with older properties, but you will also get that with any more modern properties in SF. We are a family of four (two young kids) and fit very well in the two double beds room -- we slept well and the shower pressure is lovely. Just all around a comfortable stay -- especially for the price and a lively and safer part of San Francisco.
- 5/5
Friendly staff
- 5/5
Very great and helpful front desk person. I really liked how he helped my family and I.
- 5/5
One of the best hotels I’ve stayed in so far. Everything was so convenient and accessible. There were many dining options around the area and no driving required to get to them. Lombard street was about a 20 minute walk, 5 minutes by car, and on the way up there was the cutest little park with a beautiful view of the city and the Golden Gate Bridge. Just across Lombard is Coit Tower and was a fairly easy drive to get to. The pier was only a 10 minute drive from Lombard and the entire time we had our car parked at the hotel because it was in a safe area. Saved us gas and parking fees. Waymo was very affordable for those who are planning on doing the same. It was super easy to check in and out of the hotel, one of the easiest I’ve experienced so far. Only thing I didn’t love was how noisy the roads were at night. The bus was incredibly loud and the occasional honking of car horns was annoying. If you’re a light sleeper like myself then this may not be the spot for you, however I would definitely stay here again despite that.
- 3/5
The rooms were renovated very nicely, and clean! Other than the noise, a lovely place to stay.
- 5/5
Really happy with our stay. Really nice and clean rooms. 10/10! Beds aren’t too comfortable and didn’t have too many pillows. Other than that I would definitely recommend this hotel. I would stay here again.
- 5/5
Very good
- 5/5
Really enjoyed to stay here, staff is very nice and helpful, room is neatly clean, and like its stylish detail oriented renovations.
- 5/5
Wonderful place
- 5/5
Right from the moment we checked in to the moment we left we had a great time. The location is amazing and close to all the attractions and restaurants. We walked to crooked street from the hotel and stopped at a small park with steps for amazing views of the GG bridge. It was a good workout and we had dinner at a ramen place near the hotel. The people at the front desk are very friendly and helpful. You can also enjoy a beautiful sunset from the steps on the 4th floor.
- 3/5
The room was fine but they use these carts that sound like a subway is going by your room. This sound happening all day long and really irritating if you are trying to get rest or do any work.
- 4/5
Great spot if you want to get dropped off near your hotel by a driverless taxi
- 5/5
I would stay again there
- 4/5
They room was nice overall, but it was dusty and with hardwood floors, its important to clean the floors frequently in my opinion. A lot of dust bunnies.
- 5/5
Friendly staff, let us check in early without extra pay.
- 5/5
If I could give 10 stars for the staff I would. The room was clean and well appointed. We were able to walk or have a short drive anywhere. The parking spots were spacious and they were super helpful and let us park there the next day after we checked out for a few hours while we went to a competition. The only thing I would say is that the street noise Was a little loud. If you use a white noise, machine or app it would’ve taken care of it.
- 5/5
The staff was very friendly and accommodating.
- 5/5
Great area and beautiful property.
- 3/5
Unfortunately, the floors were not clean - not ideal for our stay.
- 5/5
Huge room, all updated. Such a comfy bed! Everything was clean except the floors.
- 5/5
All excellent and clean
- 4/5
parking is included
- 5/5
It was very comfortable n safe stay
- 3/5
Rooms are nice, walls are thin and amenities are lacking. Worth $100 or less
- 5/5
Check-in was easy and prompt. The room was clean with pleasant decor. The beds were comfy and we slept great. Super polite service all around. Easy walk to fishermans wharf!
- 5/5
Room was clean. The on site parking was a definite plus.
- 3/5
The room looked nice but the sheets were dirty with stains, there were bugs on the ceiling, and overall felt dirty. It was also really loud at night because the walls are so thin, we felt unsafe.
- 5/5
Very clean. Staff is nice.
- 5/5
Free parking and clean
- 5/5
Good
- 4/5
Nice clean room after renovation. All ok
- 5/5
I was very pleased with my stay at La Casa Inn. The room was very clean. No carpet (which is good because bare floors can be kept cleaner). The location is good. Check-in process was very smooth. I would stay there again.
- 2/5
Upsides - free parking and fairly central. Downsides - the road noise is horrendous and the windows and badly-fitted door to nothing to keep it out. The rooms have recently been done out but cheaply and ours was already starting to seem tired and worn. Worst of all - there were two families below us having a party on the balcony/walkway and it sounded as if their kids were playing a ball game in the bedroom or bedrooms below us. We reported this to reception but nothing was done. It went on well past midnight and we can’t have been the only guests to complain.
- 4/5
Staff friendly and helpful, clean, basic but nicely appointed room, reasonable rate, safe neighborhood and walkable to Fort Mason. Two lovely restaurants nearby that we tried, more that looked good. On site parking, though limited. Traffic outside is a little noisy but this is a gem.
- 5/5
Clean and free parking.
- 4/5
The property is pretty loud. You can easily hear people walking in the room above you or if they are on the walkways, especially if they are rolling luggage. The cleaning carts are especially loud so bring some ear plugs or noise cancelling headphones if you want to sleep in. The road noise can be loud to as Lombard is a busy thoroughfare to get to the GGB. For Room 207 specifically, the fan was noisy. There was also another noise that was happening frequently on the other side of the wall and it was a cross between a foghorn and a machine and lasted maybe 20-30 seconds. I don't know what it was but it was loud and intrusive. I wouldn't stay in this room again. Overall a decent stay for an overnight if you can overlook the noise.
- 5/5
Near piers
- 4/5
La Casa was a good value, especially considering the great location within walking distance of Fort Mason, Marina Green, Polk Gulch, etc. Desk attendant held a parking space for me even though I arrived very late for the airport. Much appreciated.
- 5/5
Clean, modern, and convenient. Close to all the parts of SF you could want to visit. The street noise was a bit audible at night in our room but that was to be expected in the city. Front desk worker was friendly and provided great directions. The free parking was great; we were warned the lot may fill up at night since it was limited but we had no troubles getting a spot when we needed it. Be sure to check out the view from the roof before you leave! Will be our new go to hotel when visiting SF.
- 5/5
Great staff
- 5/5
The staff explained the requested information in detail and provided additional comments that helped us in our vacation. I would stay there again.
- 5/5
The room was newly remodeled and very clean.