Hotel Kabuki, part of JdV by Hyatt

We always go to Japan town and park at japan parking garage. It’s so convenient to the hotel. It’s our first time to book at kabuki. But we always stay in other areas in San Francisco. This is a neat Hotel. We love its uniqueness. Lonely thing that we experience is that we book for a two double bed but when we were checking in, they only gave us one king bed for three people. They gave us a rollaway bed though overall it was a good experience, but basically we don’t really stay at the hotel most of the time we were out for the graduation celebration of our son.

Everything. Very clean, excellent staff, beautiful decor and design, Japanese gardens, amazing neighborhood, incredible lobby. I wish cost of hotels generally wasn’t at this level, but this hotel looked like it was worth its price and was a reasonable value.

close to person we were visiting/room was quiet no microwave in room or accessable in hotel/too expensive to park/no american food at all in hotel or nearby/tv had few or no channels we wanted to watch

They serve complimentary tea and coffee. I was disappointed not to have some authentic tea rather than the usual teas found in hotels. Love that they have some parking right at the hotel.

Dated and overpriced. The hotel would benefit from a remodel.

Very good

Exceptional

Love love loved this hotel and its unique location! As Japan lovers, we really felt like we were in Japan with all the decor and design elements. Very comfortable rooms and setup, friendly staff and CONVENIENTLY located at the heart of Japan town, walking distance to Fillmore st with access to the bus and easy to get in and around town. Highly recommend!!!!

Loved the coffee bar, clean beautiful room, and especially the bathtub. Thank you!

There are a few things that set the Hotel Kabuki apart chief among them is their location. They are located right within the Japan town complex, you can enter the Japan town mall without stepping foot outside. This creates a fun immersive getaway feel and elevates the convenience. The second is the lobby. Most lobbies are for looks, but the Kabuki lobby is truly something special. People actually use it for both work and socializing and the included bar is an addition, but you don't feel at all pressured to drink. I sometimes drive from Santa Rosa to stay at the Kabuki to code in their lounge all day.

The location is excellent; I appreciated being in a central location with easy travel to other parts of the city. There's tons of shopping and dining nearby or an easy walk away.

Safe clean and convenient hotel

Not much anymore. Blackstone destroyed this property. Run down.

Not much anymore. Blackstone destroyed this property. Run down.

Amazon stay! We had a blast! The property was amazing

Didn’t like the cost to park and the first first serve parking policy. Maybe only 15 parking spaces. They charge $50 daily for parking and a $35 destination fee. So not including our room we were charged $200 to park a car for two days.

Most beautiful hotel with great bar

Location was central The elevator was slow

Location was central The elevator was slow

The room was quite clean, and the staff was very friendly. They also provided complimentary bottled water, which was a nice perk. Free coffee and tea for guests was another great touch. Unfortunately, we didn’t get to use any of the amenities since there was plenty to do outside. The breakfast was buffet-style and very convenient.

Excellent location easy parking

Excellent location easy parking

Location, nice lobby, comfortable beds, good quality bed sheets, courtyard with fishpond, High parking cost

Location, nice lobby, comfortable beds, good quality bed sheets, courtyard with fishpond, High parking cost

The location was great, the bed was comfortable, the gym was very well equipped, the foyer was nice. We had a city view room it was large but very dated. The rooms appear to be well overdue for a refurbish, not as I would usually expect in a 4 star hotel.

Passable

Room was clean, Location was excellent, and staff were super helfpful

Clean and friendly

Clean and friendly

The room was nice with a good view, but it was a bit worn. The breakfast was tasty!

Loved our stay! Breakfast was delicious and the fitness facility was great.

2. ROOM - VERY AVERAGE. The room was large but had NO comfortable furniture. Bed was fine. Robes were nice. Toilet has a skatted door (NO PRIVACY) and no fan. 3. Parking - garage ONLY. $20 PER DAY. Very reasonable.

Only drawback is the $50 paring and not being able to come in and out. Parking garage is $30 but have to pay each time you come and go. Otherwise the hotel is amazing!

We love that it’s in the heart of japantown. We were able to walk to all our shopping and food area within minutes. None

We love that it’s in the heart of japantown. We were able to walk to all our shopping and food area within minutes. None

Exceptional

The location is interesting and off the more touristy path. Japantown is fascinating.

Really neat idea- convenient for walking Perhaps because it was through booking we were put in an older tower. Our room was fine- except the shower. Before getting in I noticed there were quite a few curly black hairs on the floor of shower. Okay- grab flip flops- turn water on and there is a flood of black hairs that come out of the drain. Almost as if someone may have done some manscaping but the shower had not been cleaned after. It was absolutely disgusting.

Love the beautiful lobby to hang out in while you're having their coffee that's available in the lobby.

Love the beautiful lobby to hang out in while you're having their coffee that's available in the lobby.

Front desk staff was very cold

Great location and good vibe. View from room was outstanding Front desk staff was very cold

Great location, spacious rooms and friendly staff. Big lobby with plenty of space to work, gather. Or just chill.

Great location, spacious rooms and friendly staff. Big lobby with plenty of space to work, gather. Or just chill.

Awesome hotel in the heart of SF. Have stayed many times and will do so again.

Awesome hotel in the heart of SF. Have stayed many times and will do so again.

Overall it was a great stay and we would stay at Kabuki again in a heartbeat. A few minor things, the room can stand to be a tiny bit cleaner but that is just a small nit pick. The property does seem to be aging a bit so definitely keep up the renovating and maintenance. The staff was super helpful - everyone we encountered was friendly and made good conversation with us. Looking forward to staying again.

Overall it was a great stay and we would stay at Kabuki again in a heartbeat. A few minor things, the room can stand to be a tiny bit cleaner but that is just a small nit pick. The property does seem to be aging a bit so definitely keep up the renovating and maintenance. The staff was super helpful - everyone we encountered was friendly and made good conversation with us. Looking forward to staying again.

The staff were all excellent

The staff were all excellent

Fantastic property that I’ve stayed at many times. Great visit as always.

Fantastic property that I’ve stayed at many times. Great visit as always.

Clean, stylish, different.

Clean, stylish, different.

Amenities were well thought out. Rooms and common areas are well maintained and smart design. Rooms were comfortable. Staff was exceptional. Really appreciated the parking garage; knew my vehicle was not likely to be vandalized. Location could not be better. My wife and I plan on staying their same time next year. We hope to bring some friends and relatives along to enjoy this experience.

Amenities were well thought out. Rooms and common areas are well maintained and smart design. Rooms were comfortable. Staff was exceptional. Really appreciated the parking garage; knew my vehicle was not likely to be vandalized. Location could not be better. My wife and I plan on staying their same time next year. We hope to bring some friends and relatives along to enjoy this experience.

I liked everything. I didn’t like the event that was there because it was hard to get there.

I liked everything. I didn’t like the event that was there because it was hard to get there.

Extremely expensive

Extremely expensive

We loved our stay, the property is in a great location with many great restaurant and places to visit near by.

We loved our stay, the property is in a great location with many great restaurant and places to visit near by.

Fun event in the lobby!

Fun event in the lobby!

Very cute place the lobby was so nice and relaxing. They had a cappuccino machine and coffee and I would just sit there and it was so pretty great locations walk out the door and there’s all the little malls for Japan town. I love shopping in the little malls, it was so cute. There was so many cool stuff locations fantastic and all the staff were so friendly and helpful and nice. I’ll definitely stay there again. My son had stayed there before and that’s how he recommended to me. I came out for a visit.

Very cute place the lobby was so nice and relaxing. They had a cappuccino machine and coffee and I would just sit there and it was so pretty great locations walk out the door and there’s all the little malls for Japan town. I love shopping in the little malls, it was so cute. There was so many cool stuff locations fantastic and all the staff were so friendly and helpful and nice. I’ll definitely stay there again. My son had stayed there before and that’s how he recommended to me. I came out for a visit.

Great staff. Clean and comfortable rooms. Great buffet breakfast! NA

Great staff. Clean and comfortable rooms. Great buffet breakfast! NA

The staff was friendly, helpful, and kind. The rooms were spacious and clean. It is an amazing hotel.

The staff was friendly, helpful, and kind. The rooms were spacious and clean. It is an amazing hotel.

Parking is tricky

Parking is tricky

Rooms a bit outdated but overall very nice hotel.

Rooms a bit outdated but overall very nice hotel.

Very tired rooms and furnishings. Mattress so mushy that I ended up with a pinched nerve in my neck (first time ever in my 70 years). Paid $20 to "upgrade" ta quiet room on a hight floor that turned out to be a move from a king to a room with a queen where the room had little room to move about, the noise from HVAC equipment outside the room was deafening and there was a half step from the bathroom to the toilet no doubt designed as a hazard for those who need to use the facilities during the night. Most disappointing given Hyatt's rebranding of the hotel. Also, the overnight parking is woefully iinadequate. The back up is to park in the Japan Center public garage which has a low height cutoff and would cause anyone with a nice car to lose. sleep. A reasonable investment in uprgrading the rooms would generate great returns--As for us, we will not return absent such an upgrade.

Very tired rooms and furnishings. Mattress so mushy that I ended up with a pinched nerve in my neck (first time ever in my 70 years). Paid $20 to "upgrade" ta quiet room on a hight floor that turned out to be a move from a king to a room with a queen where the room had little room to move about, the noise from HVAC equipment outside the room was deafening and there was a half step from the bathroom to the toilet no doubt designed as a hazard for those who need to use the facilities during the night. Most disappointing given Hyatt's rebranding of the hotel. Also, the overnight parking is woefully iinadequate. The back up is to park in the Japan Center public garage which has a low height cutoff and would cause anyone with a nice car to lose. sleep. A reasonable investment in uprgrading the rooms would generate great returns--As for us, we will not return absent such an upgrade.

Room 1602 is my favorite hotel room in SF…only thing that needs an upgrade is the shower head, it’s tired. Other than that perfection.

Room 1602 is my favorite hotel room in SF…only thing that needs an upgrade is the shower head, it’s tired. Other than that perfection.

Luke and the front desk staff are the best! So helpful and kind!

Luke and the front desk staff are the best! So helpful and kind!

Superb

Exceptional

Clean room. Loved the coffee and tea bar

Clean room. Loved the coffee and tea bar

For us, the location of the hotel is wonderful, right in the middle of Japantown, a vibrant neighborhood not too far from downtown. There are two big parking garages and so many restaurants, not all Japanese. The hotel is stylish and the beds are very comfortable. Our room was cold and the HVAC could not keep up, but we were in an end room with glass on two sides. This is our third stay at this hotel and we keep selecting corner or top floor rooms with lots of windows/sliding doors. This is a mistake. They are cold.

For us, the location of the hotel is wonderful, right in the middle of Japantown, a vibrant neighborhood not too far from downtown. There are two big parking garages and so many restaurants, not all Japanese. The hotel is stylish and the beds are very comfortable. Our room was cold and the HVAC could not keep up, but we were in an end room with glass on two sides. This is our third stay at this hotel and we keep selecting corner or top floor rooms with lots of windows/sliding doors. This is a mistake. They are cold.

Superb

Clean room

Clean room

Good clean quiet hotel

Good clean quiet hotel

I like the staff, location and breakfast was good I would have wish to share a pool!

- Excellent location in the centre of Japantown. Close to bus links to travel around the city. - Parking in the mall under the hotel was $30 / day which felt reasonable. Valet parking out front was much more expensive. - Friendly, welcoming staff with water available at reception. - Fun hotel with Japanese touches to reflect the area. - The building is old but they’ve done everything they can to modernise and it looks fresh and clean. - There was no microwave in the room, not a problem for us but felt unusual. - It was expensive but for a good hotel in an excellent location in a major city it was reasonable.

I like the staff, location and breakfast was good I would have wish to share a pool!

I appreciated the hotel’s style, the staff was courteous, the breakfast was excellent, and the area around the hotel felt very safe. everything good except the noise coming from the AC

Very good

Superb

My fav place to stay in the city. Love getting my green tea ice cream in the japantown mall. The hotel is worth the $$$$.

My fav place to stay in the city. Love getting my green tea ice cream in the japantown mall. The hotel is worth the $$$$.

Love this place!

Love this place!

Wonderful hotel. Very amenable. We will be back for sure! The parking situation is small and makes exploration tough

Free water an free coffee. location and quiet to prize

Right in the heart of Japan town! We always enjoy staying here and walking to the restaurants in the area.

Right in the heart of Japan town! We always enjoy staying here and walking to the restaurants in the area.

It is very clean and beautiful. The service is friendly. There is free coffee. The location is about perfect. It was a little expensive to have to pay every time I took my car out of the parking garage. Plus the total bill for staying there was a lot.

It is a beautiful property with an inviting open space and gardens. The staff are all friendly and helpful.

It is a beautiful property with an inviting open space and gardens. The staff are all friendly and helpful.

Great location, excellent facilities, away from bustle of Union Square, with its own Japantown vibe. All good

Staff at check in was very friendly. Appreciated design of public spaces. Restaurant was excellent. Bed very comfortable. Bathroom felt quite dated and water pressure was poor. Sound easily passed through front door and adjoining door. Television was positioned at a very awkward angle relative to the bed — tv mount very dusty.

Very convenient location in Japantown close to lots of good restaurants and interesting shops. Hotel is very clean. Bathroom is a bit awkward if sharing with someone you aren’t close to (toilet has a door but the sink and shower area are only separated from the room with a small half curtain. Makes it hard to keep a light on as well without disturbing the other person if going to the toilet at night.

Very convenient location in Japantown close to lots of good restaurants and interesting shops. Hotel is very clean. Bathroom is a bit awkward if sharing with someone you aren’t close to (toilet has a door but the sink and shower area are only separated from the room with a small half curtain. Makes it hard to keep a light on as well without disturbing the other person if going to the toilet at night.

Love to room and the vibe of the place. Stayed Ng on an upper floor corner room with two sliding doors and great views. Breakfast was okay but could have been better for the cost.

Love to room and the vibe of the place. Stayed Ng on an upper floor corner room with two sliding doors and great views. Breakfast was okay but could have been better for the cost.

Toilet paper is horrible quality

The room was perfect, it was spotless, comfortable, better than advertised

The room was perfect, it was spotless, comfortable, better than advertised

Everything Everything

The furniture was old and worn. The thermometer didn’t work. I put it up to 85 and only blew cold air. Could not sleep.

The furniture was old and worn. The thermometer didn’t work. I put it up to 85 and only blew cold air. Could not sleep.

The hotel is getting a little tired. Carpets, door damage. It's such a cool location, easy-going staff.

The Check In employee was fantastic. The room was spotless.

The Check In employee was fantastic. The room was spotless.

Location perfect for our needs. Surgery at Kaiser the following day. Hotel is quirky, swanky whatever. Room was. Extremely stuffy. ac does not work. Everyone was very kind except front desk folks.

Location perfect for our needs. Surgery at Kaiser the following day. Hotel is quirky, swanky whatever. Room was. Extremely stuffy. ac does not work. Everyone was very kind except front desk folks.

All good

All good

clean and spacious

clean and spacious

Love the Japanese garden outside. Breakfast was amazing.

Amazing location for accessing Japantown. Easy to get downtown, Marina, Golden Gate Park by bus or car. Nice interior design touches. Outdoor seating, small fitness area. Adding breakfast to stay was a good way to get up and going. Staff were so helpful and attentive. The area is busy so look elsewhere is you want solace. Breakfast alone is $32 so would only do as part of booking. Otherwise find a great bkfast spot. It's a bit pricey but location and extras make it worth it.

Loved the self-serve coffee machine. I would tidy up all the boxes stacked in the hallway.

I loved the aesthetic, especially in the lobby and bar area. The location is right in the middle of Japantown which meant my mom and I could walk to everything we wanted to do. The staff were fantastic, friendly, competent, and accommodating at all times. The shower in the room was huge and luxurious. The heater in my room way LOUD. They did provide ear plugs, but honestly it kind of cheapened the experience. The rooms were nicely decorated but appeared cheap, the carpet was frayed around the edges of the room, and the linens felt like they may have been made out of plastic.

Great location in Japantown with very clean and safe parking adjacent. Rooms comfortable and completely appointed. Very comfortable large lobby.

Good place. Nice bar. Helpful staff.

Good place. Nice bar. Helpful staff.

.

.

Great room-fantastic location and the hotel lobby was clean and contemporary. The gym facilities were some of the best I’ve seen at a hotel-lots of options and a pleasant room. Staff was great! Especially the person who checked us in

Great room-fantastic location and the hotel lobby was clean and contemporary. The gym facilities were some of the best I’ve seen at a hotel-lots of options and a pleasant room. Staff was great! Especially the person who checked us in

Loved our stay at Hotel Kabuki! Friendly staff made us feel right at home. Stylish boutique atmosphere. Excellent gym. Location is fantastic — great food, shops, and culture just steps away.

Loved our stay at Hotel Kabuki! Friendly staff made us feel right at home. Stylish boutique atmosphere. Excellent gym. Location is fantastic — great food, shops, and culture just steps away.

Everything was geeat

Everything was geeat

Wonderful hotel in a great neighborhood

Wonderful hotel in a great neighborhood

Staff was excellent. Clean, beautiful hotel.

Staff was excellent. Clean, beautiful hotel.

Great location, friendly staff and comfortable, clean rooms.

Great location, friendly staff and comfortable, clean rooms.

We have always loved staying at Hotel Kabuki for its cleanliness and central location, but our most recent visit truly set a new bar. The service is absolutely off the charts. After checking out, I realized I had left my iPhone in the room. The manager, Brooke, immediately jumped into action, not only locating the phone but personally arranging to overnight it to me. I am beyond impressed by her initiative and care. Hotel Kabuki is officially our go-to every time we visit San Francisco!

We have always loved staying at Hotel Kabuki for its cleanliness and central location, but our most recent visit truly set a new bar. The service is absolutely off the charts. After checking out, I realized I had left my iPhone in the room. The manager, Brooke, immediately jumped into action, not only locating the phone but personally arranging to overnight it to me. I am beyond impressed by her initiative and care. Hotel Kabuki is officially our go-to every time we visit San Francisco!

Room was great as always. My wife loves the bathrobes. Only complaint is that they downgraded to Bigelow tea bags since our last stay.

Room was great as always. My wife loves the bathrobes. Only complaint is that they downgraded to Bigelow tea bags since our last stay.

Nice staff, clean room. Fantastic location, amazing coffee machine- Franke, and water dispenser

Nice staff, clean room. Fantastic location, amazing coffee machine- Franke, and water dispenser

Everything! Nothing!

Hotel was clean and had decent breakfast.

Hotel was clean and had decent breakfast.

The room was spotless and the staff were very courteous! Loved the coffee bar and breakfast buffet! A great experience all around!

The room was spotless and the staff were very courteous! Loved the coffee bar and breakfast buffet! A great experience all around!

The location was amazing and the lobby plus amenities really helped make the stay memorable. Staff were super accommodating.

The location was amazing and the lobby plus amenities really helped make the stay memorable. Staff were super accommodating.

Very helpful staff Enjoyed the good coffee and tea too

Very helpful staff Enjoyed the good coffee and tea too

Clean and convenient

Clean and convenient

Staff, ambiance, rooms

Staff, ambiance, rooms

Clean room, friendly staff, great vibe, great location in Japantown and awesome gym.

Clean room, friendly staff, great vibe, great location in Japantown and awesome gym.

Great service. Will stay here again.

Great service. Will stay here again.

The room and hotel were very clean and the staff friendly. I had a wonderful experience!

The room and hotel were very clean and the staff friendly. I had a wonderful experience!

The property itself was also very cute, and near some great shopping and food.

The property itself was also very cute, and near some great shopping and food.

The breakfast staff and the concierge agent outside provided wonderful customer service. The breakfast offered excellent varieties and tasted delicious. The location is great, with many restaurants and shops within walking distance. We plan to stay there again on our next visit to the city.

The breakfast staff and the concierge agent outside provided wonderful customer service. The breakfast offered excellent varieties and tasted delicious. The location is great, with many restaurants and shops within walking distance. We plan to stay there again on our next visit to the city.

Clean room.

Clean room.

Great hotel. Wishing for Japanese bidet toilets like you used to have. Everything else is great!

Great hotel. Wishing for Japanese bidet toilets like you used to have. Everything else is great!

Room was clean but quite stark; it felt a little like a fixed up garage. Lobby is lovely, staff very good and responsive, bar is expensive and the snacks are inadequate. There's no restaurant here, though plenty of good options in the area.

Room was clean but quite stark; it felt a little like a fixed up garage. Lobby is lovely, staff very good and responsive, bar is expensive and the snacks are inadequate. There's no restaurant here, though plenty of good options in the area.

The staff were extremely friendly and I had a prompt and pleasant check-in. Staff was accommodating to our unexpected request. This hotel was perfect in its amenities and ambiance.

The staff were extremely friendly and I had a prompt and pleasant check-in. Staff was accommodating to our unexpected request. This hotel was perfect in its amenities and ambiance.

Need outlets available for charging items.

Need outlets available for charging items.

We had a great stay and we plan to come back! Thank you to the staff at Hotel Kabuki for making our stay memorable! The room was clean, plenty of amenities and the staff was friendly!

We had a great stay and we plan to come back! Thank you to the staff at Hotel Kabuki for making our stay memorable! The room was clean, plenty of amenities and the staff was friendly!

The general vibe of the hotel is great and an awesome location, but not happy with HVAC

The general vibe of the hotel is great and an awesome location, but not happy with HVAC

Very dated, feels like a motel

Very dated, feels like a motel

Clean comfortable and quiet! Kind staff, great bed, hot and huge shower:)

Clean comfortable and quiet! Kind staff, great bed, hot and huge shower:)

Amazing hotel. Good value. Big rooms. Great service. Beautiful Japanese Style Outdoor Courtyard. Highly recommended.

Amazing hotel. Good value. Big rooms. Great service. Beautiful Japanese Style Outdoor Courtyard. Highly recommended.

Yes

Yes

Clean room, good location, lovely staff

Clean room, good location, lovely staff

Awesome hotel right in the middle of everything. Will definitely stay there again!!!

Awesome hotel right in the middle of everything. Will definitely stay there again!!!

Great breakfast options with delicious pastries and miso soup and delicious Japanese porridge . Was really delightful.

Great breakfast options with delicious pastries and miso soup and delicious Japanese porridge . Was really delightful.

Just what i wanted. Location, parking, comfortable bed. Nice bar and gym.

Just what i wanted. Location, parking, comfortable bed. Nice bar and gym.

Awesome hotel

Awesome hotel

Great spot! Really cool vibe!

Great spot! Really cool vibe!

Enjoyed the quiet, room size and friendliness of staff.

Enjoyed the quiet, room size and friendliness of staff.

the best hotel

the best hotel

Very charming with a boutique-feel in a great part of SF.

Very charming with a boutique-feel in a great part of SF.

East check in. Nice location. Comfortable room

East check in. Nice location. Comfortable room

Very dated rooms, need upgrade.

Very dated rooms, need upgrade.

I have stayed at this hotel many times. It’s one of my favorites. Booking through expedia I was put in the worst room on the 2nd floor that reeked of sewage.

I have stayed at this hotel many times. It’s one of my favorites. Booking through expedia I was put in the worst room on the 2nd floor that reeked of sewage.

Great check in but no valet parking down side of this hotel

Great check in but no valet parking down side of this hotel

Hotel Kabuki is an incredible experience all around. You'll gonna love it. The shops, the food, the hint at Japanese traditional style while being right in the midst of modern San Francisco.

Hotel Kabuki is an incredible experience all around. You'll gonna love it. The shops, the food, the hint at Japanese traditional style while being right in the midst of modern San Francisco.

Great cocktails

Great cocktails

Great hotel in Japantown and excellent staff

Great hotel in Japantown and excellent staff

Have stayed enough times to warn any visitors that the the rooms on the Laguna street side are very loud. I bring my own noise machine and ear plugs, so I'm prepared, but nearly every night there is either an industrial scale trash pick up (5:30am), power washing of sidewalks (5am), delivery of a piece of machinery or dumpster (3am). Staff is really great, location excellent, hotel design is a bit dated to early 10s.

Have stayed enough times to warn any visitors that the the rooms on the Laguna street side are very loud. I bring my own noise machine and ear plugs, so I'm prepared, but nearly every night there is either an industrial scale trash pick up (5:30am), power washing of sidewalks (5am), delivery of a piece of machinery or dumpster (3am). Staff is really great, location excellent, hotel design is a bit dated to early 10s.

Beautiful hotel. Very friendly staff.

Beautiful hotel. Very friendly staff.

Good location and price

Good location and price

Staff is friendly and helpful. They always remember me. They even had my room reserved when I arrived.

Staff is friendly and helpful. They always remember me. They even had my room reserved when I arrived.

Nice

Nice

We checked in very late around 23:30pm for one night stay. The front desk staff was very nice and gave us some suggestions when I asked him where we could go after checkout next day since our flight was at 9pm. Overall the stay was good and no complaint. Next day we left our luggage(two backpacks, one plastic bag with some snacks and one carry-on) at the front desk when we checked out at 11am. After we returned and picked up our stuffs about 3 hrs later and I gave one dollar tip to the bellhop(hispanic), then he humiliated me for the dollar tip I gave to him. He was waving one dollar in the air and laughed at me. I didn't confront him bc he was doing it behind my back. But my husband saw it all. My husband told me after we left the hotel and I was very very angry but thinking he's also an immigrate and I forgave him later. However, I have to write my experience here and let the Hotel know they need to educate and train their staff again on how to treat and respect customers.

We checked in very late around 23:30pm for one night stay. The front desk staff was very nice and gave us some suggestions when I asked him where we could go after checkout next day since our flight was at 9pm. Overall the stay was good and no complaint. Next day we left our luggage(two backpacks, one plastic bag with some snacks and one carry-on) at the front desk when we checked out at 11am. After we returned and picked up our stuffs about 3 hrs later and I gave one dollar tip to the bellhop(hispanic), then he humiliated me for the dollar tip I gave to him. He was waving one dollar in the air and laughed at me. I didn't confront him bc he was doing it behind my back. But my husband saw it all. My husband told me after we left the hotel and I was very very angry but thinking he's also an immigrate and I forgave him later. However, I have to write my experience here and let the Hotel know they need to educate and train their staff again on how to treat and respect customers.

Great staff and a fun vibe.

Great staff and a fun vibe.

I’m attached to this neighborhood because I lived here in’87. I love being able to walk around Japan Town & Fillmore st. The hotel itself is very mellow and laid back. I enjoyed my stay very much.

I’m attached to this neighborhood because I lived here in’87. I love being able to walk around Japan Town & Fillmore st. The hotel itself is very mellow and laid back. I enjoyed my stay very much.

Convenience is great. Air conditioning in rooms doesn’t work. You have to open to sliding glass doors to get any kind of cooling. The beds are old and super uncomfortable.

Convenience is great. Air conditioning in rooms doesn’t work. You have to open to sliding glass doors to get any kind of cooling. The beds are old and super uncomfortable.

The hotel was quiet and had an interesting and lovely aesthetic. The bed was comfortable, and the temperature was nice and cool. The service was good, and the breakfast staff was very attentive. The breakfast buffet had a great spread, and I took advantage of the tea and coffee in the lobby. The bathroom doors situation is weird and I’d appreciate if stepping out of the shower didn’t feel so exposed, especially where there are other hotel rooms within view of the curtains in the main area are open. The gym was awesome. Overall a great stay

The hotel was quiet and had an interesting and lovely aesthetic. The bed was comfortable, and the temperature was nice and cool. The service was good, and the breakfast staff was very attentive. The breakfast buffet had a great spread, and I took advantage of the tea and coffee in the lobby. The bathroom doors situation is weird and I’d appreciate if stepping out of the shower didn’t feel so exposed, especially where there are other hotel rooms within view of the curtains in the main area are open. The gym was awesome. Overall a great stay

Pillows were amazing

Pillows were amazing

Stay here every time I come to SF. It wasn’t that busy but we were busy doing things in the City. Excellent sushi at Sasa nearby.

Stay here every time I come to SF. It wasn’t that busy but we were busy doing things in the City. Excellent sushi at Sasa nearby.

Great stay in a great location! The 24-hour coffee machine was an added benefit.

Great stay in a great location! The 24-hour coffee machine was an added benefit.

Lovely and homey hotel

Lovely and homey hotel

Pet friendly and great customer relations. Room and bed very comfortable. This hotel is great for those with a traveling dog. Area is fairly safe.

Pet friendly and great customer relations. Room and bed very comfortable. This hotel is great for those with a traveling dog. Area is fairly safe.

Nicely maintained gym. Spacious shower and a closed off toilet . Accessible patio slide doors to let the cool Bay Area breeze into your room . Beds weren’t too bad to sleep in and the pillow variety was nice . Like any big city , parking can be a headache , we had to use the Japantown public parking garage to park our vehicle for the two nights we stayed there , $30 for a full day . On the plus side , the parking garage, like the mall, is all connected with the hotel , so a quick elevator ride can get you back to your hotel room .

Everything was fine with the property, right in the heart of Japan town, close to all the shopping and food. However when our family went to bed at night and turn on the AC, the AC never worked, instead it was blowing out hot air. We figured we turned it on maybe it’s old it take some time to kick in. We woke up because it was getting so hot, but by that time it was 1am. My wife and I tried and thought we did something wrong, but we turned it on correctly. We had to open up the window all night in order to sleep. I went down stair in the morning, and the worker mentioned that the hotel has central air and that you didn’t need to turn on the AC, I’m like really, if you knew this wouldn’t it be nice to let the guests know, instead of letting us struggle in the middle of the night. And they told me I should have called them, I’m like it’s 1:30am, my kids asleep I am not in the mood to talk anyone we’re tired. I am not happy with the way they handle this. This was a negative experience for our family.

excellent hotel & service!

It was great staying here

Nearby Japan town & Filmore Street, a Perfect place. Cozy and friendly hotel. Good breakfast.

Our room wasn’t ready until after 4:00 pm.

I enjoyed Hotel Kabuki. There was a lot to do around the area and the staff was friendly and accommodating.

Really wanted to love the property the only thing is our room was bad. It was so old and it did not feel clean at all. Besides the bed actually being clean you can just see that the walls were chipping, the carpet felt gross. It was not what I was expecting. Other than that the lobby was beautiful and the staff was amazing.

Hotel Kabuki was everything I expected based on the reviews! Convenient parking, clean rooms, Nari Restaurant was onsite with a bar and also a bar onsite! Staff was very friendly and accommodating, the rooms were clean and the bed was very comfortable! Safety and convenient parking is very important to me when traveling in the City! Hotel Kabuki provided everything for our quick overnight stay! I will definitely make this my go-to hotel in the City!

Excellent stay

It was beautiful and a really nice hotel!

Pretty good ,

Very fun vibe.

That’s in the middle of Japan town area.

A fantastic stay at the Kabuki. The staff is wonderful and ensures you have a wonderful stay. From the bellmen to breakfast team and bartenders, they get to know you and take care of all your needs.

Clean rooms, friendly staff & nice lobby with 24-hour free coffee station. Area around hotel is under construction but street parking was easy. Hotel also has small parking lot but was full. Very central location - would stay here again!

This stay was a mixed bag. This hotel is old, so I wasn't expecting anything spectacular, but the place is in need of a refresh with a lot of scratches on the wall and carpeting that looks like its been mended a few times. The front desk people although professional seemed really disinterested in their jobs. On the plus side, they were very accommodating when I asked for a specific room location, an early check, and a late check out, but I think these were available because they weren't very booked or busy. There were some really basic amenities that I would've expected to see or changes that they could make to have made this a better stay including a hook near the shower for towels or clothes, slippers, a dresser for clothes, and an extra chair for the table in the room. On the really shocking negative end, I was surprised that such a higher end hotel using toilet paper that were essentially really thin sand paper. Also, the room that I booked said there was a balcony, but no pictures of the balcony. Turns out the reason why is that the balcony is a 2-foot-wide walkway with no place to sit, and the wall around the balcony partially obscures the views from a sitting position in your your room.

Excellent property, room, location

Bathroom needs a separate light just to illuminate the toilet; otherwise the bathroom light floods into the darkened bedroom.

LA

The Location was great and the hotel was clean and comfortable

I have been staying at the Kabuki regularly for over a decade. It never disappoints. The friendly staff, eclectic decor and comfortable rooms make it stand out from other hotels. Put all that in the middle of vibrant Japantown and its an experience not to miss.

We arrived after a 15 hour international flight. They allowed us to check in early for a small fee and provided a room upgrade. The hotel has a great lobby with good places to hang out.

No IN/out for parking. Parking is cheaper in attached Japan center garage ( also no in/out) $30 per night vs $50

The inside property was nice, heard several gun shots btwn 11pm and 2 am. Many homeless people near the entranceways.

Spacious clean room, decent breakfast, excellent location AND reasonably priced. Wouldn’t think twice about staying here again.

Great decor in the rooms and lobby/hallways. The gym was truly amazing and we wished we'd stayed long enough to use it. Very helpful staff and welcoming vibe. Good coffee in the room too.

I stayed here for a whole week and it was absolutely wonderful. It was super clean, safe, easy underground parking, and the complimentary water (flat and sparking) and coffee was an added delight. The bar is super cute with great cocktails and wine option. I’ll be back again when I’m in town for work.

Very clean. Coffee tea and water available 24 hours and great lounges areas. Very comfortable room and great staff.

Visited San Francisco for a weekend at Hotel Kabuki in Japantown. Lobby and bar looked modern and inviting. Hallways and elevators felt dated, dim, and worn. Room layout odd, poorly lit, and nearly half empty. Third-floor room faced garden but noise was an issue. Bathroom spacious, clean, good water pressure but disappointingly had curtains instead of Japanese-style doors and lacked a bidet. Check room details carefully before booking.

Hotel could use some dining options other than only evening

But it is in Downtown San Francisco. The parking was relatively easy at the Japan Center and taking the elevator up. They allowed for early check in. They have plenty of charging spots and that sort of thing. The lobby is funky and nice with free coffee. It would be a nice place to hang around. I'd say the hotel is funky and cool for young people, but not luxury.

Nice and central location if you want to explore a bunch of the city.

On the Expedia website, it says the price I see is what I pay. Hotel Kabuki charged me destination fee, donation, deposit and other extra fees totaling about $150. Room doesn’t have a bathtub. Parking cost at the hotel was $60 whereas the next door garage charges $40.

Overall, the hotel is nice, service great. Thi is the second time we have stayed there. Unfortunately, we were given a room on the second floor with loud traffic noice. I had a medical procedure at Sutter Hospital down the street so did not change the room. But got woken up by garbage trucks and loud noised in am

There should be a door to bathroom aread

I was quite unhappy about the $35 Destination Fee. It's a rip-off.

Great quality hotel

Very noisy

I did not stay long. It was clean. The bed was comfortable.

Loved it

Good stay. Surprised to get a bill because I prepaid. Bill for destination fees and other fees totaling 83$. This wasn’t clear during booking. It was disappointing

Hotel is extremely cute Bathrooms are a bit small and AC did not work very well

Nice spot in the heart of SF Japantown, this hotel was super convenient to our location. Clean and comfy!!

They gave us 2 bottles of water on arrival & departure. Parking is extremely limited: both at the hotel & at the Japantown lots! We had to park at a lot near the Fillmore Theater & walk 10 min to the hotel. Next time we’ll try public transport instead. Lots of Japanese restaurants & shopping in the area. We’d definitely return- but not with a car.

We love staying at the Hotel Kabuki when we see a show at the Filmore. Its easily walkable and lots of great dining nearby. The beds are comfortable. Great bar and gardens outside.

Japantown and Japantown Mall are such a gem. Great foods, so many great Japanese Items to shop for from Vintage Kimono’s to woodblock prints.

Enjoyed my stay. First time staying in Japan Town. Would return.

Jason was excellent! Very friendly and kindly gave me a corner room with a fabulous view after being stuck in nightmare traffic due to the Cherry Blossom Festival and unable to get to the hotel. Room was quite spacious and comfortable. Highly recommended

We love Hotel Kabuki.

Staff always friendly. Hotel is clean.

Excellent

Got a street-side room that was VERY noisy

Although the rooms need updating and the check in staff should look more professional.

The parking situation isn't the greatest but everything else was great.

Clean and quiet. I am not a fan of their system to log on to Netflix etc.

Overall the hotel was nice and the decorations were cool. A little expensive for the breakfast buffet. The bar area was fun and happening. However, I didn’t like how I was charged all these fees at the end of my stay. Ended up adding $250.

Hotel is aging badly. Lobby is nice, but that is deceptive as to condition of rooms. would have been nice to have had a chair to relax in. only option is either the bed or the desk chair. if there had been a chair or a small sofa....would have given a better review.

Love this hotel, great location and convenient parking. The only negative is the need for more comfortable mattresses.

Very clean and well kept. The bathroom is small but its cute

The rooms are a decent size, with a desk. The only drawback was the bathroom set up wasn’t ideal for sharing with a friend. No real bathroom door - a curtain that separated the room from sink and shower area. Doesn’t allow for the best privacy. Otherwise, great spot

The hospitality was exceptional. Staff had a smile on their faces at all times and were very friendly

Bed was very comfortable and loved that I could easily control the room temp so it was cool at night. Easy check in. Nice to so close to the Japantown mall. Would definitely stay again.

Loved the location of the hotel.

We had a wonderful stay at the Kabuki Hotel. The staff was very nice and the hotel was very clean.

Great stay

The hotel is dated, aside from the shared spaces rooms feels like a motel rather than a $400/night hotel.

Nice

Japantown is lively and well located

Nice location

Great place to stay in San Fran, especially if you are going to the Filmore for a show! Walking distance to Filmore. This place is clean, large rooms, excellent bar. Great spot!

Really beautiful view from our room of the whole city! The service was great, check in was quick and easy. My husband and I also really enjoyed the decor and art that was on our door and in our room. Will definitely be back to stay here!

Notable street and hallway noise, almost as if the building had no insulation. But the service was good and the parking was convenient

Beautiful

The staff was extremely kind and attentive during our stay. The room was clean and comfortable. I would recommend this hotel to others!

Loved how the mall was just right outside the hotel. Friendly staff, clean hotel and room. Lobby very spacious with a lot of sofas and seating. Espresso/coffee machine in lobby was a plus!

Lovely stay at the Hotel Kabuki, close to every thing and love Japantown. I’d stay here again!!

Ill def Stay again

Quick check in and excellent atmosphere.

Bathroom is open, shower has a glass door which has no privacy. There's no night light and I had to put a towel over the light to keep it dimmed at night. The light from the bathroom is right over the head of the beds and if you use it at different times, there's no way you can sleep. The smell of the bathroom emits the entire room. The pictures on the website certainly misrepresent the actual rooms. Service and people are great there. It's close to restaurants and there are places to hangout.

Love the hotel and the area.

The hotel charged us for something we did not purchase on the 24th of December. Staff promised to reverse it in a day or to. Today is 12/28 and have not been taken care of. Very disappointing

Awesome

I stayed over night at Hotel Kabuki because it was within walking distance of The Fillmore. I am so glad I did! Very cool hotel, clean, great service. We had a great view of The City. Decor was especially cool, as they had lots of old albums on the wall. The best part was the Michelin Star Nari Restaurant. My hubby and I had an amaaaaaaazing meal. We will be back for sure!

Staff was very friendly and helpful. They were able to check us in early after checking availability.

One of the best hotels in San Francisco

this is the best place to stay in SF. Safe near lovely food staff was super helpful. Hope to try the restaurant next time.

Friendly staff. The parking garage was safe and convenient. Breakfast was tasty! Room and hotel decor was fun and unique

Beautiful, friendly, classy!

Loved the atmosphere of the hotel and the helpful staff members

Incredibly convenient because it is next to the mall

The bathrooms need a full overhaul.

Great

very nice hotel with an amazing gym

We like that Hotel Kabuki is in the heart of Japantown, a place we love to go to. We also loved all the unique art and paintings throughout the hotel! It made our stay seem so unique! We appreciated the live music in the lobby. The breakfast was delicious and so convenient too!

This is a beautiful hotel. I have stayed here for many years before it became a Hyatt and was called Miyako, a truly Japanese style hotel with deep bathtubs. I love the area it is in in San Francisco. There is a independent parking structure next to the hotel for $29/24hrs.

This stay was absolutely not worth the cost. We stayed in a room with two double beds for 4 people and there was no mirror or bathroom space for getting ready. The lobby was nice enough but the room did was not well kept at all.

We absolutely loved our room. The bed was comfy and the shower was spacious. Great coffee in the lobby and fun bar with very friendly staff!!

This hotel is overpriced for the experience. Resort fees…are you kidding me.

Nice view from our room!and enjoyed breakfast!

I liked the decor and location

Not my first trip to Kabuki Hotel and this visit was just as nice as the last. The size of the room and the bath were great. Had plenty of room to iron. So much to do so close to the hotel

However, the rooms felt a bit low budget. Ours had paint chips on the ceiling. The bathroom decor was very sparse. While the toilet had a proper door, the rest of the bathroom was only closed off by a very short curtain. Also, the patios are very small - they are wide but likely only 12 inches deep, so just don't expect to hang out or have a seat out there.

Our room was noisy due to cars and people on the street late at night. Maybe better soundproof windows? I was upset at checkout because I wanted to use a bellman luggage cart and the bellman (or staff person) stopped me and said it was his. He did not offer to take it up to my room, just seemed possessive of it said "it's mine!". Then at checkout I dropped my dyson hair tool because I was carrying/balancing to much luggage and I looked over and saw the bellman cart sitting there in the corner with a case of bottled water on it. Not sure why they do not offer it to guests. Miffed!

It was a unique place that was comfortable and really nice to stay at.

I’ve stayed at Hotel Kabuki before and it’s my go-to option for San Francisco. It’s easy to get to and in a great neighborhood. The hotel is a great value.

Overall nice hotel.

Additionally, the room they gave us faced equipment and pipes. We paid a premium for a suite and the view was not desirable. Lasting, there was loud banging and it sounded like machines we runnjng. It kept waking us up at 2 am.

Not worth the price

It was basic. Nothing special

Pipes that knocked loudly through the night until 4AM, gaps between the doors and the floor meaning every sound from the hallway and adjacent rooms being clearly audible, coffee machine in the room that didn't work, and poor lighting in the room. Definitely NOT a nice experience.

A perfect place to stay to use as a base for exploring Japantown. Regarding fees - Thanks to other Expedia users I was prepared for the 1$ per day donation, and was ok having it deducted and Expedia was upfront about the resort fees. Both of these were never mentioned on check in. They simply said that my stay was prepaid and that the card was a deposit. I find that somewhat dishonest…and would have preferred they were upfront. If not for being prepared by Expedia and reviews I would have been annoyed. Otherwise the hotel was lovely and the showers were amazing. It was noisy at night, but no more so than any hotel in a city.

Awesome place to stay!

I chose this hotel because it’s not too far from the University of San Francisco campus. The location is perfect for that purpose. Our housekeeper was very friendly. In fact, she was the friendliest of all the staff we came in contact with. I wish I asked for her name. Staff at the front desk is hit-and-miss with greeting us whenever we returned to the hotel. And there’s a couple of male staff at the front door (parking enforcers maybe) who greets other people and open doors for them but not once interacted with us while waiting for our ride. It made me wonder if they’re friendlier only to certain race(?). I may stay at this hotel again when I visit my daughter at USF.

Love this place!! It’s unique, in a great location and very comfortable. The staff is lovely and the breakfast is delicious!

The staff and cleanliness were top-notch. The property itself was good, but not a great value, even for San Francisco. The room was exactly as small as the square footage indicates, and the furnishings are a bit dated. The shower was a highlight. The real attraction was the proximity to a bunch of good sushi and ramen (and crepes!) in the Japan Center next door.

Great stay with comfy beds. Loved the coffee machine and filtered water in the lobby.

The female front desk personnel is so nice, informative, efficient and pleasant. She got me the most beautiful, quiet room with the best views. I can't wait to go back!!

We had a very lovely stay. The beds were a little firmer than we would like but the room was clean and the staff was fantastic.

Expensive for what it is, the rooms do not match how nice the lobby alludes to how the rooms will be.

The property blends in with the community excellently and is very welcoming.

Very clean, but air conditioner not working, room was sweltering overnight. No information or details about the hotel on arrival. They said they would email us when the room was ready as we arrived a little early and we told them we don’t have a phone number in the states. They called and left a voicemail instead which I couldn’t access until I left the country.

Great place to have a night away in the city. Room was quiet and clean. Staff super helpful. Love the coffee machine available at all times! The lobby/lounge area is spacious and allowed for a small group of friends to gather comfortably. Will make this a repeat, for sure.

Exceptional bartender with focus on service. She must be a valued team member!

Property is a bit dated but rooms still nice. Put in a handicap room which was a little strange, and body was dispenser was basically empty. Unfortunately across the street was a garbage compactor; noise at 4 in the morning.

Nice stay overall. A bit noisy but very convenient location, with great restaurants and cute streets.

when the completion of the Japanese Cultural Center and Shopping Mall is refurbished this will be a great place. The breakfast needed better pastries for me to want it. Parking is a bit hard, even though we had parking every night.

Location is good.

A good alternative to the downtown hotels.

Favorite !

The room I booked was a room with 1 queen bed and bathtub. But the room he assigned was with shower instead of bathtub. I requested the change of the room. He re-assigned me the room that is at the end of a long hall way right by a huge air-condition/heater unit that makes loud exhaust noise. It has two double beds with bathtub. I didn't think I could sleep with that loud noise so that I talked him again. He insisted that the only room available with bath tub. After talking to my daughter whom I was visiting in San Francisco, she came over to the hotel and asked for an explanation why I didn't get the room I had booked for. He who checked me in was unpleasant all the time and finally he called for a manager. The manager gave me a room with a shower for the 11th and promised me that he will move me to a room with bath for the 12th. I made a change of room 4 times in 2 days! Manager compensated me with free breakfasts and cocktail tickets. I understand that it's possible that something will go wrong when I travel and I am a reasonable person and I will understand and accept the explanation if it's done pleasantly and reasonable way.

If you enjoy japanese culture. You will enjoy this hotel. Surrounded by japanese influence. Its truely wonderful

A

The shower was a little dirty but everything else was nice

Beautiful interior lobby and rooms appointed with Japanese and San Francisco images and artifacts. Street noise reached even the 12th floor (they provide ear plugs)! Great location at heart of Japantown and walking distance to painted ladies.

Great lounge with good food around

We chose the kabuki on a whim to celebrate our wedding anniversary. It was perfect. Our room was clean and comfortable. We had a balcony with SF views. The hotel bar, koi pond, lobby and Nari Thai restaurant were all excellent. Best of all there’s japantown right out the door.

Lovely hotel in a great neighborhood. Excellent gym. I always stay here when I visit San Francisco!