Beresford Arms Hotel

Beautiful decor and complimentary snacks

The beds were very comfortable and the Junior Suite was very spacious. It was so quiet from hotel noises and street noises. I was surprised on the third day to find out there was a family of four in the room next door. I didn't hear any voices, doors slamming, or footsteps. The only noise I heard from outside was the emergency vehicles at night and Saturday night there was a concert three blocks away that ended at 10pm. It was convenient to walk downhill to the cable car turnaround and the Ferry Building. Plenty of diners nearby as well as a pharmacy. Yes, there were homeless, but I never felt unsafe.

Every thing was good during the stay

Exceptional

Very good

Very good

We stayed one night and ran to another hotel. Terrible area. Old room. Hard bed. SO loud we couldn’t sleep from sirens. Lots of homeless in this area. The elevator broke in day 2 and we were in the 8th floor but they took us in the freight elevator. Couldn’t wait to check out and go to a nicer hotel. You get what you pay for!

Breakfast was adequate although the packaged cheese for the social hour left a little to be desired.

Shady location because very close to homeless people street.

Property is good and well maintained.

Very good

Everything was great! Such a cute boutique hotel with food right across the street that was amazing. Just expect the usual hit for parking in San Francisco. There's also a wait for the valet. Since we were in a hurry we just walked the two blocks to get it as there was a half hour wait.

The shampoo and conditioner were much better than other hotels.

Good

Good

The room was spacious and lovely.

Bathrooms were not cleaned during our stay. Car got damaged while I paid almost $200 for parking, manager of parking never showed up and we had to leave, Wouldn’t recommend!

Everything was great. A few homeless out front but they stayed to themselves.

This is the nicest hotel my family of 5 has ever stayed at. Often the 5th person ends up sleeping on the couch or a pull out bed, but the last bed was a trundle bed that pulled down from the wall and was truly a very comfortable bed. The staff were all very nice. They allowed us to store our luggage in a secure room so we didn't have to carry it around before we left. It is such a beautiful historic building, much better than modern buildings. With the historic building I felt like I was truly visiting SF and not just staying in any city. The room we had was actually two rooms, a sitting room with the trundle bed and another large room with a desk and two beds. The rooms had high ceilings and with the two rooms there was plenty of space for all of us to relax when we needed some down time without feeling like we were all packed into one tight room. I would definitely stay here again in the future.

Enough space, comfortable beds, kids like to sleep near the window Need to clean windows and wash the windows seats Loudly Add napkins

Enough space, comfortable beds, kids like to sleep near the window Need to clean windows and wash the windows seats Loudly Add napkins

This is in or near tenderloin district. Lots of chaos surrounding and does not feel the safest. The rooms are spacious for more beds but no ac and you can hear everything outside. We checked out same day we checked in. Staff was very kind and it was clean.

Excellent

Pleasant

The check in process was fantastic. They could not find me in the system due to a last minute change I had made on the reservation (the change cancelled my room); however, the staff were fast at resolving the issue and had us checked in within 10 minutes including resolving the issue. The hotel is easy to find and well located. The hotel looks a bit old and it could be improved but it is very clean and safe. Breakfast was always on time and really good products. The room was very spacious, clean and a fair price with the most comfortable pillows. The water power and the shower were amazing, specially for those who like a full nice shower after traveling or wondering around visiting the city. The staff were friendly, well informed about city sites and kind with everyone. I highly recommend this hotel. It was nice and quiet too.

Staff were friendly and pleasant to deal with. Was a nice jester to have wine and cheese and crackers available free in the evening. Very outdated. Noisy and hear the sirens going past all night and during the day. Lift didn't work for 24 hours and didn't help if you were staying on the 8th floor. Dishwasher Liquid didn't get filled up so couldn't do dishes. No tea towel available to dry the dishes. Had to supply our own oil to cook and then had to leave as couldn't take it while flying. Breakfast was very basic. Cereal would have been nice ad most mornings the pastries were not fresh. Some customers would stock their plates up with the food and take it back to their room. Bathroom wasn't very clean or room. Lots of dust and fluff on the carpet. Hairs in the shower.

Superb

Location price and breakfast. Elevator breaking down

Elevator breaking down

Some furniture needed renovation, the breakfast was just some croissants, yogurts and coffee:)

The rooms could use a little tlc no biggie

It was very nice, breakfast was a good variety. Nice staff clean area lobby The rooms could use a little tlc no biggie

Very good

The location was really good Some furniture needed renovation, the breakfast was just some croissants, yogurts and coffee:)

Very cool, landmark hotel with many ornate decoration and fixtures. The valet parking was extremely useful. Staff was friednly, helpful and engaging. Rooms were spacious and clean. Breakfast was OK, but better than nothing.

We had a spacious 1 bedroom apartment for 4 of us. Good kitchen and bathroom. Clean. Staff were excellent. Diagonally across the road is an excellent cafe Kitchen was very dated and we had no tea towels, I wouldn’t have cooked there. Staff were excellent as was breakfast and afternoon tea (wine, coffee and snacks). Sadly a poor location with lots of homeless people.

All staff were very friendly and helpful. Beds were comfortable. Nice continental breakfast. Water was either scalding hot or barely lukewarm.

Water was either scalding hot or barely lukewarm.

Cost Windows not clean, hair in the bathroom floor, electric appliances overlap with the sink in the kitchen

Location was great and clean. The staff was very sweet and welcoming. Always attentive.

Location was great and clean. The staff was very sweet and welcoming. Always attentive.

Staff was helpful, hotel was charming but dated. Significant road noise. Enjoyed the breakfast but no hot options

The 4.30pm wine and cheese was a great perk. Very comfortable bed and spacious room. Breakfast. While the option to have breakfast was appreciated, it was limited in selection.

A quaint old style hotel Run down, needed deep clean and painting in the rooms. Located in a bad part of town

Run down, needed deep clean and painting in the rooms. Located in a bad part of town

Exceptional

I liked how European style or old style inside the building looked like. . The beds were comfortable, the staff were nice and friendly. There was too much noise coming from outside our window at night so we couldn’t sleep at all. People talking, laughing, police cars, ambulance etc. Also the breakfast was very limited, only bagels, croissants with tea & coffee.

Nice enough place, we walked to Fisherman's Wharf area,Chinatown and neighborhood eating establishments. Area is a little sketchy at night. Room needs updating, lots of worn out flooring, molding, wallpaper and carpeting. Overall a decent value, just needs a little TLC.

Exceptional

I liked how European style or old style inside the building looked like. . The beds were comfortable, the staff were nice and friendly. There was too much noise coming from outside our window at night so we couldn’t sleep at all. People talking, laughing, police cars, ambulance etc. Also the breakfast was very limited, only bagels, croissants with tea & coffee.

Handy location, nostalgic era with good music in the foyer reminded me of past family. Complimentary breakfast , wine & cheese were a nice touch & friendly staff.

Staff were great

Superb

The hotel itself excellent. Historical building well maintained and preserved. There is a very modest breakfast of coffee, donuts and croissants in the lobby. However, there are some issues with the surrounding area. The neighborhood is VERY sketchy with homeless people everywhere around the building. Parking is difficult to impossible and the hotel charges $57 per day for remote valet parking, for which you will have to wait 20-30 minutes to get your car. I recommend no car at all and taking a Waymo cab for a quick and cheap way to get around. I would stay here again

Huge, clean room for a family of 6! Awesome caring staff. Afternoon free wine hours. Great location.

Close to town The location is not ideal to walk at night even during the day as there are so many homeless and junkies everywhere.

The TV in the room is a bit old model, so it's not clear.

The room is good El valet parking I wait for 1 hour for my car and in the night is noise

Staff very friendly Clean rooms Nice complimentary breakfast Street noise through the night

Charge to much to park car should be included in your stay

Very good

We booked last minute

The beds were extremely comfortable and there was plenty of space for our family of three. The junior suite with the small kitchenette came in very handy. Location was also within walking distance of several good restaurants. Check in was extremely slow and the woman at the front desk was borderline rude. The population milling around the sidewalk on block around the entrance was a bit sketchy. Aspects of the room were very dated eg the faucets in the bathroom are in much need of an upgrade.

location and big rolm extremly noise, no isolation at the windows, we could not sleep the whole night, not heating, was extremely cold in the room

We had a weekend with old friends from around the country. The rooms were comfortable, clean, and quiet. The lounge was inviting and good for relaxing with friends. Staff were all accommodating.

Lovely breakfast room

Tiny but good kitchen. Kitchen towels were missing, rest was good. Very clean and well maintained. Friendly staff, quick valet services.

Everything was wonderful: an atmospheric hotel, friendly staff, a pleasant atmosphere, and a good breakfast. The location is excellent. If you are traveling by car, please note that parking is a problem in the city and is very expensive. The lowest rate we found was $40 per day. The hotel offers the same rate. Not found

Hotel overall okay we loved the wine and cheese night but the homelessness ruins the hotel for sure and my kids seeing crack being smokes and peeing right outside the building was beyond me but the staff were very attentive and room was outdated gave very much haunted vibes

These are full sized apartments in SF available st the price of suites and singke rooms in a very central and convenient location with needs of tourists snd locals being met by ample transportation options or short walks. One of the only hotels to offer smoking rooms if that is important and also fully furnished kitchens The building is definitely in the older side and the dated furnushings at times can remibd you of a university campus apartment. I had problems with the heating thr entire time I was there but was able to make the rest of the amenities be more of the highlight than the extra blanket I needed (provided free of cost). The hotel is in the 'unsafe' and quite colorful Tenderloin district of the city if that is a concern for travelers.

Convenient location clean very nice Room was a little stuffy did not notice there was a fan in the closet until the next morning.

it was neat my service animal damaged the carpet

Very clean, well kept, very nice staff.

Huge spaces and multiple access points. Staff is csteful about specified needs of customer being prioritized such as ask for low lights, special occassion etc Cold as the heating system not completely undergone upgrades and smaller suites as well as palatial ones can have chilling effects on bones of any youth staying hotel.

Breakfast was cold food only, but we were appreciative. The afternoon was wine, tea, coffee, cheese, crackers and cookies. We had one night comped when an upstairs guest ran over their bathtub, causing water to pour out of our bathroom light. The historic hotel has some faded glamour but borders the Tenderloin. We had a homeless woman come into the hotel and steal some "free" food. She then threatened a staff. Eight guests, including us, found the front door locked in the middle of the afternoon. We stood outside (no electronic entry) knocking and ringing until someone let us in.

Great

YES

Hotel is in a great location. The hotel is historic with limited availability for restoration. The staff is very friendly. They offer wine and cheese, continental breakfast, around the clock coffee and tea.

The single elevator is so dated... and only allow 2 people at a time and very very slow - I get that its an old building, but it makes me wonder how its still to code. The lights in the elevator are so dim you need a flashlight at all hours to see what you are pushing. The breakfast was decent - definitely can fill up on the items there and the gentleman manning the stations was very attentive - again.. the only reason this hotel is even operating... The kitchen is not stocked properly with the right utensils.. I think this is being done on purpose though. The area is pretty gross as well.. not as bad as being on Geary itself, but you just have to round the corner and it becomes hard to even walk - so much feces everywhere. The rooms definitely could use some sound proofing.. sirens and people screaming all night

Cute Victorian boutique hotel- staff was extremely friendly and accommodating. Space was clean and nicely decorated. Great free continental breakfast every morning and complimentary wine/tea in afternoon. Highly recommended! Everything was great!

Clean room, cute vibes, and incredibly friendly staff! I’d absolutely stay again!

It was perfect! Nice staff, rooms were great and perfect location walking distance to everything!

The noise, someone was blasting music outside the hotel at 12 am and at 6 am.

For breakfast. The street going towards Geary has a few homeless people and dog so watch your step! Sketchy at night!

Spa

Public spaces are plush but my room was plain with old furniture. The bed and pillows were comfortable. The amenities in room are bare bones. The continental breakfast was mostly inedible consisting of bad pastries. The yogurt was OK but full of sugar. The coffee is good. With all that, I do keep in mind I paid very little for the room compared to other hotels, and the location was convenient to many places of interest. The staff are friendly and helpful. I feel I got what I paid for, a three star hotel that lived up to its status.

Room and bath were very clean. The bed was really comfy. The hotel is charming and the staff were great. It is only a couple of blocks from Union Square and there were great breakfast places within a short walk. They do offer a nice continental breakfast in the hotel. The only thing we missed was a coffee pot in the room. They had coffee in the lobby, but we enjoy having coffee before we get dressed. Overall a great hotel with a lot of character.

The hotel is significantly overpriced for what is offered. Street noise is constant and extremely loud throughout the night, making it difficult to sleep. Guests should also exercise caution due to the presence of homeless individuals near the front door.

The room was clean, the staff was friendly. Just alot of outside noise

Great old place~ close to lots of options to eat and shop. Great staff

Tv needed streaming

People at check in were great. Room was small but nice.

However the noise at night was really bad. Even with ear plugs the riff raff was a lot. We’d stay here again but would definitely insist on a higher level room away from the street.

Room was clean. Staff very courteous and responsive to needs.

We had such a bad time here. The valet takes forever! Our car was not taken in for hours

This property borders the tenderloin neighborhood which is know for homelessness, drugs & crime. I didn't see this in any of the reviews I read. The valet service is subpar. The hotel contracts with a local garage but at busy times with traffic you may have to wait well over 30 min. We ended up finding a lot near by, negotiating a lower rate for the week & did self park.

Friendly staff, clean room, lobby was beautiful. Wine service in the evening.

Clean room Great staff. Great Cheese and wine hour! Had such a great time in hotel never made it out to Santa con. Vintage like hotel. Area outside of hotel not so nice but that’s what to expect of any hotel in union square area. Would recommend and stay here again

This ended up being one of our favorite stays in SF ever. We loved the cozy historic atmosphere of the hotel. The staff customer service was truly exceptional from the front desk to the sweet house keepers. We were amazed by how kind all the staff was. Hotel is greatly located right down from Union square and surrounded by local restaurants to enjoy. Our suite was HUGE with a separate bedroom 2 Queen beds along with a Murphy bed in the living room. The full kitchen was a huge plus with bringing kids. We will definitely stay here again.

I really enjoyed my stay at the Beresford Arms. I liked the ambiance & architecture of the place, the staff was efficient & nice, and all of the items that I expected from my stay was met.

Staff was courteous and helpful. Rooms were adequate and we appreciated the daily housekeeping. The continental breakfast and wine and cheese in the afternoon are a nice treat in a comfortable setting.

No heat! Had to leave and find another hotel

Wonderful historic property! Giant rooms, clean, convenient. Lobby is a mini history tour. Staff are friendly and helpful.

Friendly staff and a good continental breakfast.

I gave it a good rating as it is clean and affordable. They offer a wine and cheese reception in the afternoon and a continental breakfast in the am. The lobby is beautiful. Valet parking is reasonable- for SF ($45) with in and out privileges. The rooms are clean (but dated), and the beds and pillows comfy. We had a kitchen unit with stove -frig-micro wave- kerig coffee & kitchen table separated from the room. The TV was a challenge as it came with no directions and then I noticed there was no phone to call the front desk-although phone instructions were on the desk.?? Found a wall phone in the bathroom later- but heard a dial tone dialed 0 to get the front desk and nothing happens. Used my cell to call the front desk only to find out she was the only one there and could not help. She suggested trying a few different channels to get the cable working. Channel 26 was the first one to give us a clear picture, you could not use the up & down arrows to go to another channel, had to enter each channel manually & there was no guide to let you know what channels were available. The rooms have no thermostats, but the temperature tolerable. The windows in the kitchen & the room actually open so we were able to get some fresh air as well. If you have never tried a bidet- this is your chance - bathroom had a nice size jetted tub &shower, double sinks, toilet & a bidet. There is a small market across the street and if you want a good Italian dinner I recommend Fino one block away.

Our room was clean, however the sheets on the fold out bed looked soiled so we did not use it.

Lovely hotel with extremely friendly service in all regards. Can’t wait to stay there again!

The staff were the best! Very helpful and kind! Lots of good info about the neighborhood and which streets to walk to be safe!

Very old and not in great shape. Shower wouldn't turn off fully, no microwave, fridge didn't work. The Asian lady who works evening reception is not in the right mind any longer: very slow and frail, but also very bad attitude. Checking in took 20 minutes because she did everything so slowly and rechecked everything 3 times, including doing unnecessary things like counting price for each night by hand (3 times) when I already told her the total looks fine and exactly what I booked. The following night my key card stopped working, so I had to ask to reauthorise it. Took so long again with her and she couldn't hear my room number properly but when she finally heard it she tried to blame it on me saying that's what she said and that I didn't hear her say it because some people come in with headphones or something.

Continental breakfast and afternoon wine

Wine and cheese in the evening and you can sit in the lobby and enjoy. Generous continental breakfast, yogurt, croissants, muffin. Staff were very nice. You can tell by this review, the hotel was a great value and will definitely go back, you should too!

Victorian charm, hospitality that is always welcoming, and service that just isnt found elsewhere these days!

Both, this is a wonderful hotel!

Great service, very friendly

Great coffee and continental breakfast. Room clean, quiet and everything we needed.

Manager was especially helpful, twice. Staff nice and fruit was good. Thanks.

front desk was very helpful and room was very clean.

The room was old (which I enjoyed) and great. Very spacious and comfy beds.

Staff was great and the room was clean. I will stay again for my next SF visit - mine was business related and they did a great job at valet with my rental.

Housekeeping staff was great. Front desk was kibda of a mix bag but nice.

A little rundown could us a refresh

Clean room, near union square.

Very nice old hotel with lots of charm and friendly staff. Very clean. Breakfast was great.

I have stayed at the Beresford Arms on several occassions and I am always very happy with the accommodations. The rooms are bright, clean, and comfortable. It is my favorite place to stay when visiting San Francisco.

The hotel is very old but it has charm. It’s not in the best of areas however it’s very close to Union Square, the BART, and the trams. The staff we lovely and courteous. It’s very basic but it worked well for us as we were out all day, everyday. The only we had was the noise on one night but that is out of the control of the hotel. I would stay here again.

Personel was very friendly and helpful. We asked for an hour late check out and they accommodated us with that. We arrived very later on Tuesday because of a situation with another hotel. We felt immediately welcome with the entrance and personal at this late arrival hour.

The room was surprisingly spacious, and the property was well maintained. The neighborhood is a little rough, but we appreciated only having to walk a few blocks for dinner and a few blocks to the Great American Music Hall for a concert. Bring your ear plugs...noise from the street might be tough for light sleepers. Also, no A/C...so check the weather if you're traveling in the summer.

Our bedroom is clean. The breakfast was ok. We know that it’s an old hotel so we understand that it’s a bit rundown.. that was ok with us. What we don’t like is there are lots of homeless people around the area and they were so noisy at night. We barely slept because of that.

Just okay

This is a great classic hotel.

Charming old world hotel- simple breakfasts. If from out of town or otherwise on foot, avoid walking Jones/Eddy St to access!

Excellent. Location can be noisy at night for being close to streets for those sensitive to sounds.

Spacious old fashioned hotel convenient walking to Union Square, friendly staff.

Lovely heritage site hotel, offers historic atmosphere, wonderful lobby, great dining nearby, valet parking option, lovely staff, good continental breakfast and afternoon wine/cheese.

Close to Japantown,

Hotel is described as historic and it is sadly in need of a makeover. Water pressure was poor, no AC, bathrooms are so old with rust. Very noisy area as well as lots of homeless who loiter in doorways. The staff do their best to accommodate although the day we arrived the City was repaving street in front so there was no where to pull up and unload. They directed us to the parking garage 3 blocks away to self park and carry our luggage back. Their breakfast buffet was uninviting with yogurt, apple, and store bought pastry. Dont bother staying here!

Lots of local options to eat at. And they are open late too! It may get a little noisy outside the hotel but you can ask for earplugs if you want them. It's a historical building so beds might be a little creaky but otherwise, staff were friendly and the place was clean. We also did valet parking for 2 nights and no problems.

This was a very nice property! Loved the rooms and bedding. Very comfortable. SFO is noisy city so it's not hotels fault. It's the city life. Management and staff was very attentive and the continental breakfast and coffee was just right. I will definitely come back again. Thanks to manager Victor.

Great location. Spacious rooms. Nice touches like free cheese and wine and basic breakfast make up for spotty WiFi

Such nice staff!

Hotel was good, clean, spacious and accommodating. However the neighbourhood noise was disturbing to sleep and peace of mind. Litterally had to dodge feces on streets and visible drug use of street people. Unfortunate. Great theatre and excellent restaurants one block over.

Great stay, will stay here again. Liked the valet parking option. Lovely large comfortable clean room and amenities including complimentary wine and cheese upon evening arrival. The only negative was the shower controls were difficult to manage a good temperature setting.

Everything perfect but the room miss the coffee machine.

Our family of 6 had a lovely stay at the Beresford Arms! Our room was very spacious, just what we needed for 3 adults & 3 kids. The bathroom was large, beds comfortable & kitchen was super handy. Staff were friendly & very helpful when organising activities. Housekeeping always kept up a lovely supply of clean fresh towels & bins were emptied daily. Wine & cheese hour was super delightful. Yes its an old building, but we very much enjoyed our stay here & would stay again.Thankyou

The hotel was super clean and convinient, there is a delishious izakuya restraurant right across the street. Our room had two beds with vaulted ceiling and separated kitchen with fridge, stovetop and oven, toaster, kettle, mugs, plates, utensils and glasses.They are serving breakfast(loved the croissants) and snacks in the evening with wine, crackers and cheese. The hotel is super clean, but plumbing needs updating. Dirty around the hotel and riads had constructions.

Staff was very kind and courteous. Enjoyed the old Victorian atyle. Only downside was a lack of air conditioning.

When we arrived there were several emergency vehicles blocking the unloading areas so we had to drive around and find a place to park to go in and check-in and see about valet parking. The room we were given (rm205) was on the first floor where a group of people were outside smoking and playing loud music until after 2am cursing and shouting. I went to the front desk to raise concern and was given ear plugs to deal with the nuisance. Knowing the floor has many levels to place a guest on street level where smoke seeps in the "sealed" windows from the outside is concerning. I would recommend the first floor rooms on that side of the building not to be used unless overflow is needed.

El vecindario donde está el hotel no es el más inspirador. Muchos deambulabantes y suciedad dos o tres bloques alrededor. El hotel no tiene acondicionador de aire!

It is too bad the hotel borders on the homeless population. Some do not keep to themselves. Lots of screaming & loud music. I had an inside room so I thought it would be quieter. The elevator lights were so dim I could not see the buttons. The vanity needs a makeover it is child height. Otherwise, it was great.

Beatiful and Spacious clean fast check in,homie, kid friendly. breakfast needs improvement and parking takes to long with valet waited 45mins

Hotel was very charming and room once we switched rooms was wonderful. (They had not given us a room that I had booked and it was very small and cramped and not like the picture, but they did make it right by switching us.) People were very nice at the hotel. Breakfast was OK. Hotel hallways were clean and rooms were clean. Hotel was very charming. Bed was super comfortable. Only challenge is the area is kind of sketchy with lots of homeless people outside. I brought my dog with me and I was a little nervous to walk around in the evening and also there was nowhere that had grass. The other challenge is you can only do valet parking (we were told our car was going to get broken into if left on street) but valet parking took a super long time to get car. If you’re going to use the valet parking, I recommend you give them at least 30 minutes and then plan on waiting even longer. I did like this hotel and would recommend it to others just be aware of the location.

Lovely charming historic hotel in an excellent location with comfortable and complete accommodations and friendly helpful staff.

Firstly the property Bereford Arms is in the unsafest and dirty neighborhood of San Francisco. Don't be fooled by the name of the Hotel Beresford Arms or the photos shown in Expedia or any websites. This hotel is in the notoriousTenderloin area of San Francisco (please look up for more details). Once you get to the hotel you are aware you're not in the safest neigbouthood and when you enter the hotel you get the smell of a budget hotel. Since it's an old property the rooms are big but absolutely minimal maintenance. The rooms very smelling, dirty and the bathroom had been clogged one day after use. Since the day was a Sunday no manitenance staff (even otherwise I dint think there is one). Some front desk staff are rude when asked a question or need help. No basic hotel amenities are provided. So once the night falls when you feel asleep and woken shocking at around 12 Midnight with loud sounds of music, pitfall/dogs barking, people talking loudly swearing etc. THESE DISTURBANCES GO ON TILL MORNING absolutely unacceptable. To make it worse these disturbance are right under the window of the rooms #304/305 and I think it will be heard all over the property. Then after the first night of scarce sleep we took a walk around the property and noticed that the property is sandwiched between two homeless Shelters whose residents some of them prefer to stay outside near the Bereford Hotel all night with their music, dogs and god only knows what else goes around there. SO BEWARE.

So ... The room was small ... the widows opened but are single pain. The roll up blinds don't roll up all the way. We held to window open by p[utting the fan into the window opening - and turned it on for air circulation which worked fine. Staf were friendly. Place is just old. We tried food across the street and to the right. The corner place was fine. The one just further was not fresh tasting. I had to go to the corner place for tea in the evening. No tea or coffee making in the room. Morning tea and coffee as advertised. Just not anything special. ... Just ok/good place. Staff were gracious.

Lovely hotel, great location, beds were very comfy. Staff friendly

Friendly staff ,nice well maintain place

The hotel is nice and rooms are big and clean. But the staff in reception is unhelpful and one lady thre is rude. The staff that serves breakfast in the morning is nice. The hotel is next to the ugly area of San Francisco, but i felt safe there.

Wish had better breakfast facilities, even bread and jam would be good for me.

Its time to do some renovations, especially in the kitchen and bathroom

Decent hotel with nice views and decor. It could use a facelift. The fixtures are tired looking and there are some cracks in the ceiling.

I have marked everything as terrible. The outside of this hotel looked nothing like the photos. The area was so dirty, people eating out of garbage cans, drinking on the sidewalk, sleeping on the slidewalk, etc.. When we drove up to the hotel, we took one look at the area, the fact that parking was 2 blocks away (yes they had valet but that would have cost me about $100 each way), and I didn't feel safe stepping out of my car. I am not unfamiliar with big cities having traveling to NYCity, Seattle, Vancouver and felt safe there. We did not stay and ended up having to pay $200 to stay at a Doubletree Inn outside this terrible area.

Ive stayed at the Beresford Arms for 100 nights!

Staff was very kind. Room was clean . Location is good as well

Staff was always eager to help, very nice, hotel was very clean.

This hotel is clean for its age. The staff is professional and helpful. The room was okay. The biggest issues are location and parking. The location is near the tenderloin. It’s okay within the general vicinity of the hotel but, as you go south, it gets pretty dirty and seedy. All night there are sirens and people talking loudly outside. It never really quiets down. Parking is a nightmare. You can try to get valet but there are only 2 spots to park and wait for them and they never seem to be around - we were told it would be an hour wait to get our car back at times and it is pretty pricey. You can try for street parking but it’s sketchy at best and you’re likely to have your car broken into, according to people in the area. It’s basically a hassle to stay at this place. It’s not horrible overall, but a logistical nightmare.

Good atmosphere European vibe

We had a nice stay. Good room, excellent and spacious bathroom with bidet, 2 sinks, full bathtub and shower, with a terrific kitchette featuring full-size refrigerator, stove with cooktop, sink, and microwave. Breakfast was a tad uninspired - bland, cold pastries were the main feature. Overall, very satisfactory stay.

Rooms were big, clean. Very comfortable beds. Lobby area had unique look. Downside was it smelled like urine in halls and lobby. Staff was excellent. Took a bit to get valet for cars.

Overall we had a great experience. Lots of homeless and drug use around the area but overall the hotel felt safe, clean and very unique with its history. Though it is an older hotel the suite was large and spacious for our family of five. Nice kitchenette to heat up food and enjoy meal without getting in the sleeping areas. We would stay again as this location was very close to union square and other attractions.

This charming hotel was a joy to stay in. The room was spacious for our family for 5 and the staff was wonderful!

Yes the wifi worked fine, and it was a bit slow but usable, we did not have any issues watching the programming we loved via the wifi. Our stay was part of a vacation trip. The location of this hotel is within a short walk to Union Square, which made shopping, and transportation very accessible. It was also super easy to grab an uber here so I did not feel that was an issue. Continental breakfast is minimal but ok, they did have fruit and oatmeal available as vegan options which was more than enough for me on those days i decided to grab a small bite in the morning. I did not have a chance to participate in the afternoon wine and tea time from 4-6pm but that was because we were out sight seeing Vallet parking simplified the parking, however there is not enough space in front of the building and many guests, us included, had to double park which caused me some anxiety, but luckily I did not get a ticket. It's an older building, so YES there is noise from street, consider earplugs if you need quiet. Noise depends on what is happening in the city, we had 1 noisy night and quiet after.

Comfortable bed. Appreciate the Continental breakfast.

Not a helpful stuffs.

The hotel is clean, comfortable, and well-maintained, with friendly and professional staff. It also offers excellent value for the price. As it’s located in the heart of San Francisco, the surroundings can be a bit noisy and busy, which is part of the city’s vibrant atmosphere. That said, upgraded windows could make the rooms even more comfortable by reducing outside noise. Overall, a great stay for those who want good service and value in a central location.

The room was clean and spacious for my family (2 adults and 2 kids). There was also an equipped kitchen. The front desk staffs were polite and helpful. A big thanks to Sophia who found my lost camera and contacted her manager to return it to me.

Good experience there

Loved it

Great deal for the $. Wine and cheese was a nice surprise. Decent continental breakfast. Grateful for valet option especially in that area of town. Fun and curious...Up the stairs to go down to the lobby. Down the stairs to go up to our room.

Great place to stay! Very, very friendly staff.

I stayed in a single room and a double room. They were completely different! The single room was in much worse condition (peeling paint, old carpet, musty smell, and window on construction site), but the double room was lovely (spacious, a big bay window, updated washroom). Breakfast was underwhelming, location was good/central, but on the edge of a less-desirable area.

I e place was in town for a concert

It is obvious that the hotel location is not great but the hotel room was spacious, it has great shower and other amenities. Staff are friendly and efficient. My only complaint is the parking situation: the hotel warned us that it takes 45 to receive our car. It took an hour and 20 minutes! The hotel receptionist called the company 3 times to bring it but it took too long.

We had a wonderful stay as a family of 4 at the hotel. The room was very generously-sized and the historic building quite lovely. We could have used another mug in the kitchen but other than that we had what we needed. There was street noise and it was a bit stuffy because there is no AC but those were small issues that didn’t disrupt our good time. The continental breakfast was useful to have food at hand and reduce costs. Very centrally located and we never felt unsafe. Similar to Seattle in that regard. All in all, a very affordable hotel that more than delivers on its promises.

There was no heat for our room, then when the staff turned it on it took an hour to heat, then they turned it off during the night. No phone, one of the handles on the sink didn't work and only one of the tv's received channels.

Rented 2 junior suites. Rooms and Bathrooms were neat and well maintained. Central location. But they had poor heating options. To save cost they just turned on centralised heating for 1-2 hours and we had to constantly remind them. They can easily buy few room heaters and avoid turning on centralised heating and still satisfy customer needs. Morning complimentary breakfast was just bunch of muffins and Croissant s. They did not even offer bread or eggs. These are simple things which they can do to attract more visitors. The hotel architecture and setup was nice but all those are overshadowed by lack of these facilities.

Not grt

Nice place to stay in the heart of san francisco

The afternoon tea & wine is unique. Room & bathroom are very spacious. Very friendly staff.

My favorite spot to stay when I’m in the Bay

The property was located near Union Square, but on the edge of Tenderloin, which is not known to be a safe area. The windows don't shut, and emergency vehicles are going throughout the night, as well as people shouting on the street. The breakfast wasn't particularly substantial, and for those with specific dietary needs, there wasn't anything suitable. The staff was not particularly knowledgeable or helpful, and you could only contact them in person or through your cell phone. We had an issue the second night with a very loud sound coming from the old school room heater, and I knew maintenance didn't arrive until the morning. When I reported it the next morning at check out, I got a simple sorry for that. This was the worst hotel experience I have had.

Spacious rooms

It was clean and spacious. Just a lot of outside noise

It’s not necessarily a family spot due to the homeless situation right outside the hotel. There were several incidents occurring during our two nights, gun fire, constant sirens, homeless men screaming at 3 in the morning. Inside the hotel is average to decent. Staff and housekeepers were good.

Had a junior suite on 8. It was fantastic! Close to many restaurants and activities.

The staff was very nice however we paid for the valet, called for our car at 4:30am and the individual who answered said it would be about 30 minutes. Fast forward 1 hour and 15 minutes after and our car was finally pulled up for us to take. Made us extremely late for the activities we had scheduled. The carpet in the rooms could use a good shampooing and the tubs/showers definitely need updating/deep cleaning.

The Next morning the person was also not very friendly. Breakfast was very slim. Costco bought breakfast bars, very small variety of pastries and no cold water to drink. Only apple juice and coffee/tea. The valet was very slow.

Staff is great. This is a historic hotel which adds to the charm. It is city life so noise levels can increase as the day progresses.

Comfortable and big room for family of five . Historocal hotel in a good location with great restaurants around

If we do return to san francisco I would not hesitate to stay here again or recommend this hotel to anyone. The area around is not so great.But when you step through the doors, it is clean when I felt safe. Breakfast was served, it was simple, but it was fresh and everything tasted good. Our room had a kitchenette and a murphy bed, which was perfect for us.I really thought this was a nice place to stay.I love the high ceilings and the extra hot water as well as the jedi.Tub which was a surprise.

The bed and pillows were super comfortable. I appreciate that the room had fans for my personal use. Continental breakfast and wine and tea happy hour are better than most hotels in the area. The room is large and had a little kitchenette. On the negative side everything is dated. It’s like living in 1980 all over again.

Absolutely amazing property to stay at. They were so welcoming and accommodating. They really went out of their way for our engagement and I appreciate the staff wholeheartedly. The location had some iffy spots around but really made the best out of it with an amazing stay and awesome food / drinks near by!

Old building beds are terrible. Service was good. Continental breakfast was pretty much a joke.

Property was aged. The carpet in our room was quite stained. The help were very nice. The location was north of tenderloin and would not recommend a less fit person ( disabled) or woman walking alone at night. The lobby was very nice and the breakfast and afternoon wine and cheese bar were nice additives.

Comfy beds, lots of amenities and space, rather old fashioned furnishings in a grand old building.

The front desk staff are very weird and seemed very flustered when we were checking in.

The area is sketchy. We heard gun shots and ambulances all night long. Getting out of cars at night for valet we did not feel safe. The hotel is older and amenities are scarce but our room was nice- hot showers- good water pressure. Comfy beds and clean sheets. We did find mosquitos in the room but to be expected. Parking is pricey at $57 per night. Continental breakfast was basic but good.

This hotel is in a great location. The atmosphere is very welcoming. The $46 valet parking was a little suprising, but still cheaper than most other hotels. Rooms are very spacious, clean with a comfortable bed. There is no A/C but the windows can be opened ( for cool ocean breeze) and they have portale fans. It is a historic building & must that way.

Good value for the money but too many stairs

It was in a terrible area. Very old room was dirty. When I left in morning at 5:20am I gave Calvin my valet ticket and he said it would be 30mins to retrieve my car. I explained I had to go work so he said I could walk to parking garage 2 blocks down on left. It was almost 6 blocks walking through homeless, urine and feces on the sidewalk. I am 60 year old Female and have never been more scared! When I finally found the garage it took 10 minutes for the guy to bring my car down. TERRIBLE!

Our stay at the Beresford was nice for the most part. The building inside had a feel of uniqueness about it. The continental breakfast was adequate. We did not have any housekeeping while we were there, so can’t respond to that. We had a junior suite and it was nice. The water pressure in the sinks were really weak but the front desk was told at checkout. The television was not the best. The noise at night is like any other big city, lots of ambulances screaming in the middle of the night. One night we were there it sounded like a round of guns were fired, very scary! Maybe just fireworks at 3:00am. Drugs were being sold on Jones Ave.the corner of the hotel so we got some screaming annd yelling in the middle of the night. And right outside our window. Beds were comfortable. All in all, for the money we spent to stay there, it was average.

Great property. Excellent staff. Easy walk to the Masonic Auditorium.

The hotel had charm but definitely outdated furniture that was poor quality. The floors were dirty in our room. It looked as if the room service only wiped down the room and not clean it. There was so much dust, including under the beds. The outside of the toilet was filthy, and there were stains on the furniture. If its wasn't for the charm, it would have made this experience awful.

New manager of hotel, Vince, couldn’t do enough for us. So friendly and accommodating. Older hotel with old world charm. Very clean and comfortable. Daily continental breakfast and afternoon wine and cheese reception. Junior suite was very roomy with kitchenette. No AC but fans were provided in suite.

So nice and so accommodating! We were quickly checked in earlier than expected.

I always stay in hotels in this area when I come to SF for the location. This hotel was great. Old school charm with an ornate lobby. Staff couldn’t be nicer. Bed comfortable.

Pictures are nicer than the property itself. Windows do not insulate. Room was freezing plus we could hear everything outside all night long - 10+ ambulances, domestic disputes. We valeted our care and took 30+ minutes to get our car. Room was also just dirty all around. Not staying her again.

Hotel is landmarked and the building is pretty but the place is older. The rooms are older and could use a refresh. It’s posturing like a fancy hotel (putting items in the tiny mini fridge but charging for them) but they don’t have electrical outlet covers in some places. The rooms are small, one person who doesn’t mind minimalism it was fine. The bed was comfy and the location was good for where I needed to be. Breakfast was just enough and I would stay again.

I loved the historic vibe and our affordable hotel room was more of a small apartment that fit 4 adults well!

The hotel is beautiful and staff was great. Parking was an issue. You can choose your adventure when parking or opt for the expensive valet that is not on property. I opted for valet and did eventually find that garage my car was at, a few blocks away. The neighborhood is heavy with transients, which can be expected in a major city, but the night time voices is a bit disturbing when you are woken from a deep sleep. I never had a problem when walking around in the day but I was usually back at the hotel before nightfall, which is normal for me anyway.

Everything was fine

Downside -- not a lot of restaurants around this area (we prefer more pub style where we can sit as opposed to grab-and-go sandwich options). Also, the street was very loud with a lot of unhoused people around during the evening hours. A lot of yelling, sirens, etc. that could be heard throughout the night.

I definitely recommend this hotel to my friends if they are visiting the city.

The property is very cost-effective. It is clean, the staff takes good care of the guests. The furnishings & vibe could be updated. Overall, we enjoyed our stay & would return.

Excellent property and stafff!! Highly recommend other than not having any air conditioning. That was my only issue

Very nice staff esoecially TC

Personnel très gentil mais attente pour valet parking peut être plus de 30 min

Cute hotel in agood location.

Everything was super dated. Cable barely worked tv was smaller than my monitor all fixtures leaked. Scrached teflon poor kichen stuff

Quiete and conveniente

Was traveling with my husband and 3 adult children so needed a place for 5 of us. This hotel was great in that we had two queen beds and a murphy bed as well as a living area and kitchen. We were just there for one night be it was great. Afternoon reception and continental breakfast were appreciated! Will recommend and/or return again.

Very nice!

Two comfortable queen size beds in a large room. The bathroom was big too. Breakfast was pastries, fruit, yogurt, cereal and coffee which was okay. Really liked the happy hour - wine and cheese and biscuits - we would meet up in the foyer for a drink after our day out. At night the sirens and people shouting in the street kept us awake but we aren’t used to city living. Found we could walk to the tram or get an uber and even a driverless car very easily and reasonably to travel around. Parking at the hotel is extra and we had a car overnight for one night - the hotel take the car and keys off site - this worked well as they said leave up to half an hour to get the car in the morning which we did.