The US Grant, a Luxury Collection Hotel, San Diego

Very good

The next morning, I want to talk to the staff and all they did was say sorry it wasn’t even genuine I also asked the staff member to call cab for me. She said she wouldn’t. She never did waited over 90 minutes.

Awesome job!

Exceptional

The property is very nice however it’s a bit dated. Rooms are spacious. Staff is very nice. Parking is very expensive and very limited.

Clean and the staff was very friendly. Very well located and easy to get to and from places. The pillows were a little too soft but other than that it was an amazing stay!

We had a wonderful time in San Diego. The restaurant was outstanding—every dish was delicious, and the chef really impressed us. However, the hotel itself was just okay. It was fine for a stay, but for the price, we expected a bit more comfort and a few extra amenities.

pretty disappointed with this hotel. It is called a luxury hotel but doesn’t even have any snacks or water in fridges, i can hear others flushing the toilet or using water & it would make my water gets cold. I got the suite and i had a view of the dirty rooftop.

Of my wishes and super respectful

The MOST COMFORTABLE BED I’ve ever slept in. We will definitely be back!!!

Beautiful and spotless. It was convenient to civic theater for a show we saw

Beautiful and spotless. It was convenient to civic theater for a show we saw

Great location- historical and beautiful’

Great location- historical and beautiful’

This hotel met all our needs. Very clean room, comfortable bed, quiet location, excellent robes and great location!

Clean rooms and good property

Wonderful hotel and staff. Greatest stay ever.

The position was very central There was no outside space to sit and the weather was wonderful

Gorgeous hotel! Amazing room! Comfortable beds, huge bathroom and shower, awesome view! Walking distance to so much!

A lovely older hotel expertly curated with modern conveniences. Quiet and comfortable.

Refurbished historic hotel in the Gaslamp quarter.

Refurbished historic hotel in the Gaslamp quarter.

Wonderful property with friendly and excellent staff. We'll be back for sure!

Wonderful property with friendly and excellent staff. We'll be back for sure!

Very good

Staff was very welcoming. Room was clean and large. Only negative is reservation said city view and our view was an old building across street that was empty, perhaps receiving some rehab. I guess that was the view of the city, but i inferred city view on reservation suggested our room would have a nice view of the city. Probably my mistake. OUR stay at the grant was very nice. We enjoyed it. People were great.

Staff was very welcoming. Room was clean and large. Only negative is reservation said city view and our view was an old building across street that was empty, perhaps receiving some rehab. I guess that was the view of the city, but i inferred city view on reservation suggested our room would have a nice view of the city. Probably my mistake. OUR stay at the grant was very nice. We enjoyed it. People were great.

Easy accessible Lots of distractions like construction work or luggage carts pushing.

The situation in the us grant is very complicated now, all the hotel have a problems like one poor level ( elevator very bad interior and exterior ) the room 912 very bad with some table close w/ the TV and the lamp too, the hot water in the bathroom some times hot and some times cold in the shower… etc etc etc . So we came from the Peninsula in Beverly Hills and the Wynns in Vegas, those hoteles are 5 stars , US grant can’t get the same rates because the level is not 5 stars hotel. The building is beautiful but we are seeing in the last 5 years how is degrading his level. We sorry about this but we need to think in other options in the future. Thanks

The situation in the us grant is very complicated now, all the hotel have a problems like one poor level ( elevator very bad interior and exterior ) the room 912 very bad with some table close w/ the TV and the lamp too, the hot water in the bathroom some times hot and some times cold in the shower… etc etc etc . So we came from the Peninsula in Beverly Hills and the Wynns in Vegas, those hoteles are 5 stars , US grant can’t get the same rates because the level is not 5 stars hotel. The building is beautiful but we are seeing in the last 5 years how is degrading his level. We sorry about this but we need to think in other options in the future. Thanks

Good

Good

Exceptional

Classic beautiful hotel

Classic beautiful hotel

Staff was wonderful and room was comfortable but the windows were unbelievably dirty with what looked like smeared bird poop.

Staff was wonderful and room was comfortable but the windows were unbelievably dirty with what looked like smeared bird poop.

What didn’t I like? Nothing

What didn’t I like? Nothing

Had a great 4 night stay. Free internet with Marriott Bonvoy account was fast enough to stream movies. Super friendly staff and great central location.

Had a great 4 night stay. Free internet with Marriott Bonvoy account was fast enough to stream movies. Super friendly staff and great central location.

Overwhelmingly luxurious hotel. The location is in the heart of downtown San Diego and within walking distance to the festivities of the gaslamp- bars, restaurants, theaters, shops. The one-off homeless scattered in the vicinity

Staff was attentive and mostly competent. Nighttime we had constant noise, similar to a lumber being dropped on a concrete surface at regular intervals preventing sound sleep. We were in a suite on the 11th floor, and the noise was coming from above us.

Staff was attentive and mostly competent. Nighttime we had constant noise, similar to a lumber being dropped on a concrete surface at regular intervals preventing sound sleep. We were in a suite on the 11th floor, and the noise was coming from above us.

I loved my stay here ! I would definitely stay here again . The staff were pleasant and welcoming. The amenities were great ! The only complaint I have is I wish parking was included in our stay if you’re staying at the hotel as a guest

I loved my stay here ! I would definitely stay here again . The staff were pleasant and welcoming. The amenities were great ! The only complaint I have is I wish parking was included in our stay if you’re staying at the hotel as a guest

Conveniently located

Conveniently located

Overwhelmingly luxurious hotel. The location is in the heart of downtown San Diego and within walking distance to the festivities of the gaslamp- bars, restaurants, theaters, shops. The one-off homeless scattered in the vicinity

We absolutely loved this hotel. The location was perfect within walking distance to the Rady Shell where we were seeing John Mullany and the waterfront in general. The hotel itself was clean and absolutely beautiful. That chandelier! Then there was the food! Room service was some of the very best we've ever had. I have never raved over a charcuterie board before! The bed was super comfortable and concierge was extremely knowledgeable and helpful. I have nothing negative to say. Will absolutely stay there any time I'm in San Diego.

We absolutely loved this hotel. The location was perfect within walking distance to the Rady Shell where we were seeing John Mullany and the waterfront in general. The hotel itself was clean and absolutely beautiful. That chandelier! Then there was the food! Room service was some of the very best we've ever had. I have never raved over a charcuterie board before! The bed was super comfortable and concierge was extremely knowledgeable and helpful. I have nothing negative to say. Will absolutely stay there any time I'm in San Diego.

Location is a bit shady as that part of town has seen better times. Valet parking and bell service are excellent. Room condition was good, except for some old food left on carpet. Water pressure so-so. Room orientation very nice. Oddly they have no internet. The gym was nice, a couple of elliptical and a couple of treadmills & free weights. I asked about extending my stay and their reply was to use 3rd party. That was a bit odd. Overall a very nice hotel with few flaws. But dudes, spend just a little for internet … people have work to do, a trip to coffee shop just to get some work done is inconvenient.

Location is a bit shady as that part of town has seen better times. Valet parking and bell service are excellent. Room condition was good, except for some old food left on carpet. Water pressure so-so. Room orientation very nice. Oddly they have no internet. The gym was nice, a couple of elliptical and a couple of treadmills & free weights. I asked about extending my stay and their reply was to use 3rd party. That was a bit odd. Overall a very nice hotel with few flaws. But dudes, spend just a little for internet … people have work to do, a trip to coffee shop just to get some work done is inconvenient.

Brilliant!!! Hotel

Brilliant!!! Hotel

Very clean excellent staff . Every employee was amazing!

Very clean excellent staff . Every employee was amazing!

Bed too small for 2 queens

Bed too small for 2 queens

The food for both room service and in house dining was OUTSTANDING! Staff was just lovely. Walking around outside with the homeless problem, not so great. Overall wonderful hotel, though!

The food for both room service and in house dining was OUTSTANDING! Staff was just lovely. Walking around outside with the homeless problem, not so great. Overall wonderful hotel, though!

The staff was excellent and attentive. It was centrally located to all we wished to visit

The staff was excellent and attentive. It was centrally located to all we wished to visit

This hotel is fabulous! The rooms are clean, spacious, and comfortable. Even though we were in middle of the city, we could not hear any street noise. The hotel staff were top notch. We were able to check in early (which was a surprise bonus) and the front desk staff made some suggestions on things to do and not miss while in San Diego. The location was a little north of the chaos of gaslamp district. It is a little calmer but still walking distance. It is also a short walk to Little Italy. We had delicious drinks in the hotel lounge and enjoyed the relaxed vibe.

This hotel is fabulous! The rooms are clean, spacious, and comfortable. Even though we were in middle of the city, we could not hear any street noise. The hotel staff were top notch. We were able to check in early (which was a surprise bonus) and the front desk staff made some suggestions on things to do and not miss while in San Diego. The location was a little north of the chaos of gaslamp district. It is a little calmer but still walking distance. It is also a short walk to Little Italy. We had delicious drinks in the hotel lounge and enjoyed the relaxed vibe.

From housekeeping to bell staff, valet, and concierge, everyone made sure we had everything we needed and more. A special shoutout to Edie, our server on Thursday, for her warm and attentive hospitality. The rooms were immaculate, and just soaking in the history of the hotel was an experience in itself. We couldn’t have asked for a better stay and can’t wait to return. Thank you to the entire U.S. Grant team for an unforgettable experience!

From housekeeping to bell staff, valet, and concierge, everyone made sure we had everything we needed and more. A special shoutout to Edie, our server on Thursday, for her warm and attentive hospitality. The rooms were immaculate, and just soaking in the history of the hotel was an experience in itself. We couldn’t have asked for a better stay and can’t wait to return. Thank you to the entire U.S. Grant team for an unforgettable experience!

The US Grant is one of the loveliest hotels we’ve ever stayed at- the housekeeping staff & valets were great. Too bad San Diego politicians have let the Gaslamp area fall apart

The US Grant is one of the loveliest hotels we’ve ever stayed at- the housekeeping staff & valets were great. Too bad San Diego politicians have let the Gaslamp area fall apart

Easy accessible Lots of distractions like construction work or luggage carts pushing.

I liked the overall cleanliness of the property, but it was unfortunately over shadowed by the lack of responsiveness and communication of the staff at the grill and the valet. More detail can be provided upon request.

I liked the overall cleanliness of the property, but it was unfortunately over shadowed by the lack of responsiveness and communication of the staff at the grill and the valet. More detail can be provided upon request.

beautiful hotel, great service

beautiful hotel, great service

Awesome

Awesome

The hotel is beautiful and the staff very friendly. However, I cannot give it high marks and will never stay there again because of the room. It had only one chair. There was no place for 2 people to sit. One of us always had to either sit on the floor or on the bed while spending time in the room, thus making it most uncomfortable. Totally unacceptable for a 5 star hotel.

The hotel is beautiful and the staff very friendly. However, I cannot give it high marks and will never stay there again because of the room. It had only one chair. There was no place for 2 people to sit. One of us always had to either sit on the floor or on the bed while spending time in the room, thus making it most uncomfortable. Totally unacceptable for a 5 star hotel.

Us. It wa the exact same room but a view of 3rd street rather than the roof. I would not go back to this hotel. No pool either.

Us. It wa the exact same room but a view of 3rd street rather than the roof. I would not go back to this hotel. No pool either.

Very nice, historical hotel.

Very nice, historical hotel.

I get it, the place is old it’s nostalgic. Nothing special to write home about. If it was me next time I would search for a new, renovated, more up to date hotel. If you are 75yrs old + you may like this for the "history" and that's about it. The hotel is old, and very out dated. For $1k+ a night, you may want to fix the loud room A/C. I say demo and make room for something better. Feels, smells and just is old.

I get it, the place is old it’s nostalgic. Nothing special to write home about. If it was me next time I would search for a new, renovated, more up to date hotel. If you are 75yrs old + you may like this for the "history" and that's about it. The hotel is old, and very out dated. For $1k+ a night, you may want to fix the loud room A/C. I say demo and make room for something better. Feels, smells and just is old.

Homeless people outside,

Superb

Great friendly staff

Great friendly staff

Excellent Staff

Excellent Staff

Downtown San Diego needs to be cleaned up. Lots of homeless.

Downtown San Diego needs to be cleaned up. Lots of homeless.

We had a very nice visit with a beautiful hotel.

We had a very nice visit with a beautiful hotel.

Excellent

Excellent

Room is cramped especially the bathroom. Bathroom smallest we’ve experienced in a 5 star hotel. Air conditioning was extremely loud so couldn’t have it on at night so choice of hot room or no sleep. Each day had to ask to have the room cleaned when not done by 5:00 pm.

Room is cramped especially the bathroom. Bathroom smallest we’ve experienced in a 5 star hotel. Air conditioning was extremely loud so couldn’t have it on at night so choice of hot room or no sleep. Each day had to ask to have the room cleaned when not done by 5:00 pm.

For a 5 star hotel I’ve never seen such a dirty room, and my room was supposed to be one of the nicer suites. Just awful, dust and dirt everywhere, little pieces of food left behind on the floor, a penny in the bathroom floor by the toilet makes me wonder if they actually cleaned at all? Also the AC unit only allows you to use low on the fan. So disgustingly hot in the room at night couldn’t sleep at all. The TV doesn’t even have all the channels, phone didn’t work to call valet or the front desk. Let’s get into the $100 breakfast, awful food. Small portions and they charge around 30% tip fee for them automatically. $65 a night to park your car in the garage 😂😂. The only thing this hotel has nice is the staff, they greeted us very nicely and took good care of us. All the other things need to be worked on indefinitely. Just awful. Never coming back. Was supposed to be a beautiful weekend with my wife and kids for her birthday, I had very high expectations for this 5 star hotel, but was let down HARD!! two thumbs down. 👎

For a 5 star hotel I’ve never seen such a dirty room, and my room was supposed to be one of the nicer suites. Just awful, dust and dirt everywhere, little pieces of food left behind on the floor, a penny in the bathroom floor by the toilet makes me wonder if they actually cleaned at all? Also the AC unit only allows you to use low on the fan. So disgustingly hot in the room at night couldn’t sleep at all. The TV doesn’t even have all the channels, phone didn’t work to call valet or the front desk. Let’s get into the $100 breakfast, awful food. Small portions and they charge around 30% tip fee for them automatically. $65 a night to park your car in the garage 😂😂. The only thing this hotel has nice is the staff, they greeted us very nicely and took good care of us. All the other things need to be worked on indefinitely. Just awful. Never coming back. Was supposed to be a beautiful weekend with my wife and kids for her birthday, I had very high expectations for this 5 star hotel, but was let down HARD!! two thumbs down. 👎

Exceptional staff

Exceptional staff

staff was awesome specially Mark and Brooks with concierge

staff was awesome specially Mark and Brooks with concierge

Good location to access areas around downtown. Short walk to bars. They have a really comfortable mattress, and byredo supplies, we had a great time. The only thing is valet $65 per night.

Good location to access areas around downtown. Short walk to bars. They have a really comfortable mattress, and byredo supplies, we had a great time. The only thing is valet $65 per night.

Lovely historic hotel. Our room was compact but nice. But the real difference is the service. We ordered breakfast delivered to our room one morning; I highly recommend the experience. The staff was all very nice and accommodating. The concierges Brooks and Lee Ann were engaging and quite helpful.

Lovely historic hotel. Our room was compact but nice. But the real difference is the service. We ordered breakfast delivered to our room one morning; I highly recommend the experience. The staff was all very nice and accommodating. The concierges Brooks and Lee Ann were engaging and quite helpful.

The bedrooms were nice. The staff aren't helpful; why is it that I can't get assistance to have items brought up to my room? This is a 5 star hotel without a 5 star service.

The bedrooms were nice. The staff aren't helpful; why is it that I can't get assistance to have items brought up to my room? This is a 5 star hotel without a 5 star service.

Great hotel

Great hotel

Nice hotel but little to no amenities. Likewise the surrounding area is blighted so you are essentially trapped unless you go 5 plus blocks away

Nice hotel but little to no amenities. Likewise the surrounding area is blighted so you are essentially trapped unless you go 5 plus blocks away

Superb

Good

It was very easy to check in, staff were very nice and helpful. The place was very convenient and just perfect.

It was very easy to check in, staff were very nice and helpful. The place was very convenient and just perfect.

Wonderful hotel!

Wonderful hotel!

Gorgeous hotel close to the Gaslight district of San Diego. Across the street from the San Diego Civic Theater.

Gorgeous hotel close to the Gaslight district of San Diego. Across the street from the San Diego Civic Theater.

No parking, just valet parking$$$$

Highly recommend

Highly recommend

Quick check in. Courteous

Quick check in. Courteous

Old beautiful building very preserved , best was very big , parking was overpriced $65

Old beautiful building very preserved , best was very big , parking was overpriced $65

Absolutely incredible stay. Check in was so smooth and everyone was so accommodating.

Absolutely incredible stay. Check in was so smooth and everyone was so accommodating.

I loved the design of the property, and the decor. I do wish the front desk was more friendly when we checked in. I hadn't been to the gas lamp for several years and it has gone down hill. I will probably stay in a different area of town.

I loved the design of the property, and the decor. I do wish the front desk was more friendly when we checked in. I hadn't been to the gas lamp for several years and it has gone down hill. I will probably stay in a different area of town.

Very good

• property - 5/5 - such a classy aesthetically pleasing hotel - I do wish there was a rooftop area or some sort of outdoor area • hotel room - 3/5 - we loved our hotel room - lots of pillows, comfy bed, the design & layout was beautiful & the bathroom was really nice - the only thing was that the air was a bit stuffy so we had to turn the a/c off & open the window for fresh air throughout the night. • surrounding area - 3/5 - it’s in the city so expect noise & not the best food options. Richard Walkers pancakes was the only place that stands out.

• property - 5/5 - such a classy aesthetically pleasing hotel - I do wish there was a rooftop area or some sort of outdoor area • hotel room - 3/5 - we loved our hotel room - lots of pillows, comfy bed, the design & layout was beautiful & the bathroom was really nice - the only thing was that the air was a bit stuffy so we had to turn the a/c off & open the window for fresh air throughout the night. • surrounding area - 3/5 - it’s in the city so expect noise & not the best food options. Richard Walkers pancakes was the only place that stands out.

Great

Great

The staff are great. I’m not sure if front desk operates 24/7 but it was hard to reach them by midnight.

The staff are great. I’m not sure if front desk operates 24/7 but it was hard to reach them by midnight.

Everyone was great! Hailey checked me in and was extremely friendly and professional. The housekeeping staff did an amazing job. Loved the turndown service.

Everyone was great! Hailey checked me in and was extremely friendly and professional. The housekeeping staff did an amazing job. Loved the turndown service.

The hotel is very luxurious in decor, but the TV, phone, lamp and clock weren't working. I had to call for repairs. If you're on the top floors the elevator takes a long time to arrive

The hotel is very luxurious in decor, but the TV, phone, lamp and clock weren't working. I had to call for repairs. If you're on the top floors the elevator takes a long time to arrive

Beautiful and elegant.

Beautiful and elegant.

The hotel was beautiful, but the room itself needed to have some extra love when it came to cleanliness and around the windows it was really dirty. Had a refrigerator that didn’t work in the room so they had to bring up a new one.

The hotel was beautiful, but the room itself needed to have some extra love when it came to cleanliness and around the windows it was really dirty. Had a refrigerator that didn’t work in the room so they had to bring up a new one.

Stylish

Stylish

Staff were helpful, elevators are very slow, room is outdated, don't feel 5 stars.

Staff were helpful, elevators are very slow, room is outdated, don't feel 5 stars.

Beautiful and clean You guys charged me $384 when I had already paid $422 on booking.com

Central location in dead downtown One of the worst 5-stars stays ever! EXTREMELY expensive but not worth it one bit. Tired decor. Locked doors for the street so impossible to get in, had to ring a bell. Was given the wrong room (two singles when a king size was ordered) but they could not give us the right room even after half an hour discussion with manager, since they said it was fully booked (even though on their homepage they ad availability for the said room type) minbars in rooms but they were empty! No turn down service even if that was supposed to have been. Went down to the bar, tired and dirty and nothing (except the price, over 900$ for one nights stay) says 5 stars of this tired hotel. Do NOT stay here

Excellent location, and the hotel is very comfortable. The room is impeccably clean, maintained twice daily, and the restaurant is fantastic with terrific staff.. We experienced an inconvenience with the overnight staff as they lock the restrooms at midnight and do not allow access. The lady at the front desk on a couple of nights was very rude when we asked her to unlock the restroom for us, and she refused in an unfriendly manner. This situation is completely unreasonable.

An unbelievable hotel in a declining area of downtown. San Diego like most California ities is on the decline. I grew up here and remember the days of Horton Plaza and the Gaslamp Quarter and its really declined unfortunately. The hotel is fabulous though.

An unbelievable hotel in a declining area of downtown. San Diego like most California ities is on the decline. I grew up here and remember the days of Horton Plaza and the Gaslamp Quarter and its really declined unfortunately. The hotel is fabulous though.

Great location and very comfortable hotel

Everyone we encountered smiled and was friendly and helpful. We mentioned it was our anniversary at check in and they upgraded our room for us. The hotel itself is beautiful and impeccably clean. The room was beautiful and spacious and the bed and bedding were cozy and comfortable. The valet team were so helpful and nice. We had dinner in the lounge in the hotel. Dinner and drinks were fantastic and the vibe was cozy and comfortable. I honestly can't wait to book another stay here!

Everyone we encountered smiled and was friendly and helpful. We mentioned it was our anniversary at check in and they upgraded our room for us. The hotel itself is beautiful and impeccably clean. The room was beautiful and spacious and the bed and bedding were cozy and comfortable. The valet team were so helpful and nice. We had dinner in the lounge in the hotel. Dinner and drinks were fantastic and the vibe was cozy and comfortable. I honestly can't wait to book another stay here!

Beautiful old school Hotel.

Beautiful old school Hotel.

The hotel was renovated, but still had the old period charm.

The hotel was renovated, but still had the old period charm.

Beautifully maintained and staff were extremely friendly and helpful. the elevators are very slow coming to you.

My favorite in the world

My favorite in the world

A very nice hotel with great amenities. The bed was heavenly!

A very nice hotel with great amenities. The bed was heavenly!

There was poop in the toilet. I never had such experience in my life. I called the front desk, and was told to wait for the maid to clean. I waited for quite a long time. I had to call second time asking if I had to clean myself. Then they sent someone.

Beautiful decorations at holiday…. And warm cider and cookies in lobby…. Wonderful

Beautiful decorations at holiday…. And warm cider and cookies in lobby…. Wonderful

No swimming pool or sauna

The hotel and rooms are stunning! I upgraded my room which was amazing. The bed was big and comfortable, the room had a luxurious touch. The bathroom was large and luxurious. I truly enjoyed my stay. The bedroom was a bit cold in the morning as the night was surprisingly cold. But there is an absolute nothing I did not like.

The experience was amazing from the arrival to departure!

The experience was amazing from the arrival to departure!

Great service and ambiance but area around the hotel leaves a bit to be desired as many businesses in Gaslamp Quarter have been shuttered -

Great service and ambiance but area around the hotel leaves a bit to be desired as many businesses in Gaslamp Quarter have been shuttered -

Satsfactory Room not available when arrived until 1 hour after expected time. Room was serviced very late around 4.20 pm WiFi waas down multiple times

The area around the hotel was dirty and did not look like the photos due to construction. Overall nice stay and central to all places of interest.

The area around the hotel was dirty and did not look like the photos due to construction. Overall nice stay and central to all places of interest.

Service was excellent. I would stay here again.

Service was excellent. I would stay here again.

Excellent excellent service! I cannot stress enough how helpful and wonderful the staff was. We were greeted with our doors being opened up by the valet men. The front desk woman was so kind and explained everything so well! We were even helped when we decided to extend our trip! The grant grill breakfast was to die for! The concierge helped us out with things to do and where to go! He even made us a reservation for our dinner! We loved everything about this place too! It was so beautiful inside and the room was absolutely gorgeous and clean! We were treated with the utmost respect and we really appreciate this place!

Excellent excellent service! I cannot stress enough how helpful and wonderful the staff was. We were greeted with our doors being opened up by the valet men. The front desk woman was so kind and explained everything so well! We were even helped when we decided to extend our trip! The grant grill breakfast was to die for! The concierge helped us out with things to do and where to go! He even made us a reservation for our dinner! We loved everything about this place too! It was so beautiful inside and the room was absolutely gorgeous and clean! We were treated with the utmost respect and we really appreciate this place!

Excellent choice and service

This is a beautiful and comfortable hotel. The staff was stellar, both in their superlative care for one’s every need and the privacy and space afforded to guests. The bed was so comfortable and my room had everything I needed.

This is a beautiful and comfortable hotel. The staff was stellar, both in their superlative care for one’s every need and the privacy and space afforded to guests. The bed was so comfortable and my room had everything I needed.

Everything was good There was no sign or warning that I didn't want the room cleaned, so they cleaned it without my knowledge.

Good

Good

Front desk checked me in super early which was nice as I had to fly in for a one day conference. This allowed me to change clothes in a nice room vs a bathroom. Overall the hotel is beautiful and my room was very nice. Great bed and condition. My only regret is there is no gift shop to buy snacks

Front desk checked me in super early which was nice as I had to fly in for a one day conference. This allowed me to change clothes in a nice room vs a bathroom. Overall the hotel is beautiful and my room was very nice. Great bed and condition. My only regret is there is no gift shop to buy snacks

Historic. Beautiful property. Lovely staff.

Historic. Beautiful property. Lovely staff.

Oh and beware outside, there are homeless people and others in difficult situations sleeping just around the hotel / park.

Oh and beware outside, there are homeless people and others in difficult situations sleeping just around the hotel / park.

My new favorite hotel in Gaslamp SD!

My new favorite hotel in Gaslamp SD!

First class in every way. The in house restaurant, the Grant Grill is incredible. Everything in the downtown area is within walking distance.

First class in every way. The in house restaurant, the Grant Grill is incredible. Everything in the downtown area is within walking distance.

Hotel was nice if we only stayed inside. The neighborhood has gone down. City needs to spruce up the neighborhood so that the hotel can be worth it's room cost.

Hotel was nice if we only stayed inside. The neighborhood has gone down. City needs to spruce up the neighborhood so that the hotel can be worth it's room cost.

Nice hotel but the area is a bit run down

Nice hotel but the area is a bit run down

This is only a lovely review of the hotel itself. The homeless issue and disgusting smell of pee all over DT SD is a whole other story. Very sad to see another beautiful california city going downhill.

This is only a lovely review of the hotel itself. The homeless issue and disgusting smell of pee all over DT SD is a whole other story. Very sad to see another beautiful california city going downhill.

Luxury rooms and the attention to detail to remarkable. What makes this place is the staff, friendly, professional and ever helping.

Luxury rooms and the attention to detail to remarkable. What makes this place is the staff, friendly, professional and ever helping.

lovely space to feel refreshed after a long day

lovely space to feel refreshed after a long day

Great staff and enjoyable place in the heart of San Diego.

Great staff and enjoyable place in the heart of San Diego.

Good location to what I wanted. Can take bus direct too and from airport.

Good location to what I wanted. Can take bus direct too and from airport.

The hotel doesn't have free wifi, the in-room dinning is horrible, the views for the rooms are not city views i paid for a city view and was placed on the 4th fl facing an abandoned building.

The hotel doesn't have free wifi, the in-room dinning is horrible, the views for the rooms are not city views i paid for a city view and was placed on the 4th fl facing an abandoned building.

Love this hotel...so much history. The decore, location and staff make this an excellent place to stay. Wish they had a pool...that is the only thing negative. This was our 5th stay and many more to come.

Love this hotel...so much history. The decore, location and staff make this an excellent place to stay. Wish they had a pool...that is the only thing negative. This was our 5th stay and many more to come.

The property, the staff, the amenities were superb. We enjoyed our stay. The property is in the gaslamp district. Close to all of the good eateries, not too far from the bay. I would definitely recommend and plan to return.

The property, the staff, the amenities were superb. We enjoyed our stay. The property is in the gaslamp district. Close to all of the good eateries, not too far from the bay. I would definitely recommend and plan to return.

Great customer service. Great location.

Great customer service. Great location.

Such a wonderful stay! The staff was amazing. Appreciated the convenience of the location. Would definitely stay again!

Such a wonderful stay! The staff was amazing. Appreciated the convenience of the location. Would definitely stay again!

Would not recommend for the price. Soaps and other toiletries were nice but the property seems dated and the elevators sounded like they would break. If you find antiquated buildings alluring this is the place for you!

Would not recommend for the price. Soaps and other toiletries were nice but the property seems dated and the elevators sounded like they would break. If you find antiquated buildings alluring this is the place for you!

The Best part of the US Grant hotel was the friendly and helpful staff. Everyone treated me as if I was a most special guest. The folks at the concierge desk were very helpful in suggesting local restaurants. Each place gave us a unique dining experience.

The Best part of the US Grant hotel was the friendly and helpful staff. Everyone treated me as if I was a most special guest. The folks at the concierge desk were very helpful in suggesting local restaurants. Each place gave us a unique dining experience.

Beautiful boutique hotel right in the heart of downtown San Diego - which means you take the good with the bad! Which means amazing customer service and front desk staff - surrounded by the homeless and crack heads of San Diego! The walk thru the gas lamp district was eventful north of market street! But that should not take away for the charm of this hotel - I would stay again! Just take a cab.

Beautiful boutique hotel right in the heart of downtown San Diego - which means you take the good with the bad! Which means amazing customer service and front desk staff - surrounded by the homeless and crack heads of San Diego! The walk thru the gas lamp district was eventful north of market street! But that should not take away for the charm of this hotel - I would stay again! Just take a cab.

I’m not sure what makes this part of Marriott’s Luxury Collection. The property’s lobby was nice, but that was the extent. Elevator buttons were missing/broken, rooms were older, the room was dusty everywhere you looked. Our fridge had not been cleaned from a previous guest and so there was a rotten smell in there when we opened it to put water in. Would not stay here again.

I’m not sure what makes this part of Marriott’s Luxury Collection. The property’s lobby was nice, but that was the extent. Elevator buttons were missing/broken, rooms were older, the room was dusty everywhere you looked. Our fridge had not been cleaned from a previous guest and so there was a rotten smell in there when we opened it to put water in. Would not stay here again.

Staff

Amazing stay. The staff were courteous and the hotel is beautiful. Will definitely be staying there again.

Only complaint was in the middle of the night got woke up by mopping against our exterior floor against door, was noisy.

Beautiful old historic hotel. Best whisky sour !

The hotel is beautiful

Booked the US Grant as we wanted to stay closer to downtown - we also opted for a 5 star hotel hoping to enjoy an extra relaxing stay for the remainder of our vacation. The hotel itself was gorgeous and the service was amazing, however we were woken up at 7:00 AM to the sounds of a jackhammer. At around 3:00 AM a random alarm went off on our floor and the alarm went off for about 10 min - just a loud buzzing noise. We couldn’t figure out what caused it. The next night was equally noisy and we were glad to depart but disappointed that our last days of vacation were tainted by the excessive noise.

Room close to street noise

Excellent service, however hotel hallway to room little rundown

Resturant staff were terrible

This was my second time staying here. The staff are incredibly friendly, rooms very nice, restaurant/bar great to have on site, coffee in the lobby in the morning, decent gym in the lower level, good walking distance from the Gaslight district and also the convention center.

Service in the empty dining room was terrible.

I like the property and stuff. The only problem was with air conditioner wasn’t cooling room. We changed 3 rooms during the stay and the problem still was the rooms are still not cold enough.

This is now our favorite Hotel in San Diego! Everything was wonderful! From checking in, cleanliness, amenities, dining, parking, and checking out. Just note: valet / cost of parking at the hotel is $60 per night.

Perfect short stay. A bit overpriced.

The U.S. Grant Hotel has a lot of history. Love cuz it’s walking distance to the convention center and Petco Stadium. There’s also lots of places to done at.

Overall fine property

The stay at the US Grant Hotel was excellent from start to finish. It is a very nice property in a great location with a highly friendly and professional staff.

Love the history behind the Hotel.

beautiful property, very comfortable rooms, incredible staff, attentive..area around the hotel is another situation, construction, noise and homeless

Great hotel we were especially impressed with the staff!

Very old property with outdated facilities. Bad neighborhood.

This property was gorgeous, and beautifully maintained. The staff was very helpful .......... the restaurants were wonderful. Great location for walking the area!

Construction in progress so the rook had scaffolding out our windows. The room was not cleaned the 2nd day until we finally called at 3:30 pm. Restaurant was mediocre.

Caracter

Nice hotel. Just as described. Very clean and enjoyable stay.

Great upscale, hotel. Amazing service and wonderful breakfast close to gaslamp

But it was crazy noise from 5:30 am because of street Train which disturbed our sleep , And we can not accept to see a hole in bed sheet in 5 star hotel

Horrible service

Room service terrible

The hotel is always spotless, classy and the staff is amazing!!! One of my favorite places to stay in the world

The hotel and staff were all fine. Five stars for cleanliness. Not too many services included - an additional charge for everything. Wi-Fi was for members only. Parking was $60/night. This may be the best Downtown has to offer. Location was great.

Nice property very elegant

Christmas decorations were exceptional

Had a very nice stay

I had a great experience here with my family highly recommended

We all bought a cold with no AC and no hot water.

Room 712 - bathroom smells like a sewer. Seriously disgusting. The heater is the loudest noise you've ever heard so good luck trying to go to sleep with the temperature regulated. You can either have warmth or silence. Ordered room service and they didn't bring me butter with my $8 toast. When I asked them to bring it they said it would take 15 minutes. I can go downstairs and buy butter from CVS and be back in 15 mins. Their lack of staff isn't my problem. Maybe they shouldn't forget basic items if they don't want to come to the room again. The room service bill had an extra item that I neither ordered nor received ($18 bowl of berries) so someone made the mistake of entering something I didn't order and then they didn't even bring it to me. The incompetence is appalling. Final bill was missing the breakfast credit. I had to call back to get it corrected. Phone at front desk rang and rang at 5pm on a Saturday without answer. I called 6 times and let it ring over 20 times before sometime picked up. There's actually more but I can't be assed to detail every but of poor quality, incompetence, and poor customer service for this "Luxury Hotel".

This feels like a 3 star hotel with 5 star prices. Rooms are small, the building and rooms are noisy, everything feels cheap but pretends to look expensive. Bad customer service too.

The hotel is nice but getting old. My favorite part was the bedding.

It is an amazing property. I am glad I stayed there with my family as it was a special experience.

The customer service at US Grant was top-notch. They really know how to make guests feel special and well taken care of. Will definitely stay here again

All goof

We did like everything. The best hotel in San Diego. The best restaurant the food was delicious. friendly and helpful staff

Staff was excellent

The hotel is truly luxury from the lobby decor to the bedsheets in the room. I would stay there again. Hopefully the construction will be done soon.

The customer service is excellent. The staff are top notch. Great beds and very comfortable room.

The renovations was like a drill in our head

Best place to staybin san diego