Ramada Suites by Wyndham San Diego/Hotel Circle Area

Perfect for the price

The good it was a clean room, but smell a lot of weed around the property, you have to paid for parking

We stayed for 3 days. It was "meh". The bathtub was clogged, elevator was run down. It isn't like what is shown on the website. In reality, it needs to be renovated. No daily house keeping. Breakfast was not as good as its hotel peers like Best Western. Hotel parking is tight and you HAVE to pay for daily parking. The rooms are also very small.

The blinds were broken and pieced together also, the blinds were not room darkening, The bathtub had mold and an attempt to caulk over it. I was charged a $64.00 fee on my room that no one could explain, even the manager. She stated my card would be credited. To date I have not been credited.

The room was clean and big. Nice place to stay

The only redeeming quality of this hotel is its location.

Parking is additional cost. Room condition is dismal at best. Didn't try the breakfast, bolted early to beat traffic. Bring your own pillow case! You get what you pay for. If you don't run the a/c you hear the pool and people walking and talking. The repairs are quick and sloppy. Homeless RVs on the street.

Clean room & helpful staff no problems at all.

Room and property is clean. Staff is very nice and friendly. The property is older and a little run down. The area is also a bit run down. However the value was good and we felt safe.

At 4am a kid was having problems with we assume was his parent and got locked out and was yelling I need my clothes and don’t hurt my dog many patrons tried to help I called the front desk no answer

The room was very clean. The hotel was near freeway access, Denny's Restaurant and the mall. The young lady who checked me into my room, was okay. She was pretty nice. The young lady whom I had given my key to, upon checkout, wasn't too accommodating. She only spoke to me whenever I said something first. She just sat in her chair......and looked around, that's it. Mediocre customer service.

Close for our stay It’s a little hard to find

Good

Exceptional

Nothing Everything mean mean workers

Good

Terrible

Parking is $14 a night. The room was okay, but the room could use updating. The couch in our King Suite was uncomfortable and a terrible choice of furniture and the rooms are very echoey. There was a small refrigerator but no microwave in the room. The pool area was the best part of the property, with plenty of nice seating. The pool lift worked, which I appreciated, but the footrest catches on the pool edge and causes the chair to jerk. The hot tub was hot, but the jets were broken and dont look like they will be working anytime soon. During my stay, I twisted my knee and became unable to walk. I was surprised the hotel did not have a wheelchair available on-site for guest use. Staff did bring me an office chair, which helped, but it couldn't fit into the bathroom. I asked about moving to an accessible room. The night employee said rooms should be available in the morning but the morning lady didnt bother checking. The housekeeping and maintenance staff were friendly and responded quickly when needed. Breakfast was disappointing. The waffles weren't very good, the only protein was frozen hard-boiled eggs, and there were no drinks besides milk. No juice. On the positive side, I felt safe here, and that counts for a lot.

The hotel is clean and the location is excellent but is old and it shows specially around doors/ door frames, curtains, baseboards If you are on the ground floor you can hear/see (lights) cars moving in the parking lot

The rooms were clean and I loved that there was always parking space unlike other places. The pool and pool area was excellent. The kids loved and enjoyed it.

The rooms did not even have enough room to walk around the bed. If someone was standing by the end of the bed you could not walk by to the bathroom. Only one chair in the room and 3 people. No hot water or water pressure in the rooms.

Staff was pretty good. Rooms were relatively clean but rundown. Towel Hook fell off when I went to hang my towel. Breakfast is pretty much just bread: toast, bagels, waffles. A little bit of fruit, cereal, hard-boiled eggs. Coffee, but no cold drinks, no cooked eggs, no protein. There was some yogurt and cream cheese.

Pleasant

You had a lot of transits in the front of the hotel. My room was not clean it did not have a shower curtain. It smelled like smoke etc

TV - included Not easily accessible to upper levels; only two elevators. Room was dirty and dingy- floors, tables etc.

Not as clean as the pictures make it seem

Place was fine for 1 night stay. Clean and comfortable.

Spacious room, nice thick towels and smell clean bed Shower door didn’t open from one side, very slippery shower floor, room floor was dirty,

Location Window coverings. The window was missing the inner curtain for privacy. It's above the Ac/window unit; the outer curtain just flys open when the AC is on. It also let's a lot of light in at night.

Bad

The beds and pillows were sooo comfortable. I slept better than I do at home. The website lists free parking as one of their benefits. When I checked in, I was asked if I wanted to park at the hotel. When I said yes, she said that it's $14 a night. I mentioned the website said free parking and I was invited to park on the street for free. There is no place on the street near the hotel to park. I would have to park down the street a ways. And haul 4 peoples stuff past 2 hotels. It set a deceptive tone.

The rooms were at least clean and the bed was comfortable, but it’s definitely in need of a major remodel and the pool was absolutely disgusting. The hot tub was broken. Jets didn’t work and there was hairballs and mold, growing all throughout the hot tub and the main pool was as equally filthy.

Awesome stay and really close to food places

Good

Parking is easy but costs $14/night. No late check out. No microwave in rooms.

Location was difficult to find. Limited food choices. No full breakfast.

The area worked out for us going to seaworld and the zoo. The front desk lady gave us ideas of which beach to go to and that was great. The staff was very nice and helpful. The beds were outdated. It wasnt really comfortable. Breakfast could've had a little more to choose from. The water got shut off in the evening for an hour where I had to wait to shower. Strange to me. I dont know why it got shut off but it probably could've waited til middle of the night.

The area worked out for us going to seaworld and the zoo. The front desk lady gave us ideas of which beach to go to and that was great. The staff was very nice and helpful. The beds were outdated. It wasnt really comfortable. Breakfast could've had a little more to choose from. The water got shut off in the evening for an hour where I had to wait to shower. Strange to me. I dont know why it got shut off but it probably could've waited til middle of the night.

Very good

hot tub was not working, it needed maintenance

Great hotel staff and perfect location

I appreciated the ease of registration. I didn’t stay long enough to enjoy any of the amenities.

I appreciated the ease of registration. I didn’t stay long enough to enjoy any of the amenities.

Walls look old and dirty.

.

I booked this through Hotels.com and prepaid, but when I got there after midnight because of an event I was working, I was told my room had been canceled and they were fully booked. The staff was very matter of fact and only offered to have Hotels.com try to call me. I basically was stranded in a holiday weekend with no room and no help finding something else. Would not recommend.

Dirty sheets nothing to special about this place

The noise was very bad at 3 am , 4 am it was difficult to sleep

Paying for parking

The night staff was rude and unprofessional. The early morning not as rude but clueless! Cafeteria staff very rude, your breakfast all carbs and a lot of sugar, boiled eggs, whole milk, bagels, regular cream cheese, cereal, yogurt, no scrambled eggs, no bacon, very poor choices! Outside of elevators got dirty, drunk people in the hot tub! Never saw the night security! Asked for help with my luggage had back surgery and weight limit is 15 pounds was told can’t ! Booking said parking and breakfast but you charge 17 showed me how booking had the v wrong no information! Only person I recommend is your BBB supervisor who was professional, courteous, the Hilton puts a 50 hold, so overall bad experience, I liked the room! Security for the side doors on the west side do not work, the bottom 1dt floor is open all the time! The room nice layout and clean the supervisor so checked me in went out n off her way to help me,my card didn’t work 3 tines and kept issuing for me until they worked.

Very good

Easy check in and check out process It wasn’t a clean as it was made to look online

Easy check in and check out process It wasn’t a clean as it was made to look online

Paying for parking

Room was spacious and clean however you could tell it was old by the peeling and bubbling paint in the bathroom. You had to flick the bathroom light on and off for it to finally turn on. I didn't like that the "suite/sitting" area was in the middie of the room and the bed by the door. There was no microwave in the room which i thought was odd because there was a mini fridge hidden under the TV console. The swimming pool and jacuzzi closed at 8pm, really early if you ask me considering it's summer time. Self parking was $14 a day. Elevators were malfunctioning the whole stay. You never knew what floor it was dropping you off at or if the door was gonna close fully. Breakfast was a small upgrade of continental breakfast with a waffle maker. Bare minimum for what they did have.

Great stay, no issues. Staff was very nice and helpful

Overall room looked like it was not cleaned thoroughly, from the floors to the counter top surfaces looked like they were wiped with a dry towel not any cleaning solution. Bathroom needed major drywall esthetic maintenance, vent did not work properly had to open bathroom window after showering to ventilate and clear up the room, steamy mirrors and walls. Window did not have a screen and could be opened about 12 to 14 inches wide. We were on the third floor and I immediately thought this was a safe hazard especially because we had small children with us. Room 2 had no water available from the moment we walked in. The maintenance person was working on the room next door and had to shut the water off which affected our room as well. I asked the front staff why she checked us in to a room that had no water she said she wasn’t aware. Towels weren’t available in the pool area and pool bath room doors were locked so we had to go back up to our rooms to use it. On my way to my room I approached a hotel cleaning staff member to ask for a few extra towels, she sent me to the laundry room on the same floor and the lady seemed bothered and reluctantly gave me the towels. Found a hair in the bed linens so we decided to sleep on top of the blankets for 3 nights.

clean and friendly

Superb

I seen roaches in the dinning area

I seen roaches in the dinning area

Not bad. Stayed there solo and it did the job. Tired and dated but spacious and clean.

The receptionist wasn’t helpful. The room keys didn’t work had to keep getting maintenance to get us in our room. The breakfast was definitely not continental my 8:00 am the boiled eggs were gone asked if they would be making more and they said no Coffee was super water down no flavor at all. The jacuzzi was broken. They charge a parking fee yet no security so why am I paying parking? The treadmills didn’t work. The bathroom doors don’t lock and are very hard to open and close. I definitely don’t recommend. I never plan to come back here.

Pleasant

The breakfast was lacking unless you want to load up on bread and carbs

Pool and hot tub were nice and it's in a very good location as far as access to beach and other activities The breakfast was lacking unless you want to load up on bread and carbs

The location was not ideal, next to freeway exit. I like the blueberry muffins. There was no wifi on the tv and the staff was unhelpful and could not fix it. They said we would have a microwave and there was no microwave. There was a mirror right in fron of the toilet. Nobody want to see themselves on the toilet. Two out of the three outlets did not work.

The location was not ideal, next to freeway exit. I like the blueberry muffins. There was no wifi on the tv and the staff was unhelpful and could not fix it. They said we would have a microwave and there was no microwave. There was a mirror right in fron of the toilet. Nobody want to see themselves on the toilet. Two out of the three outlets did not work.

Superb

Exceptional

Exceptional

The breakfast was ok

The breakfast was ok

I was so disappointed when I arrived because the hotel looks nothing like the pictures online. On top of that, there were so many hidden fees. The price shown on Booking was not the real total, and they never clearly mentioned the parking fee either. They also charged multiple different taxes every single night instead of for the whole stay — occupancy tax, tourism tax, and California tourism tax. It honestly felt excessive and misleading. Very disappointed with the experience.

Had to wait for front desk service for at least 5 minutes when checking in.

Had to wait for front desk service for at least 5 minutes when checking in.

I was so disappointed when I arrived because the hotel looks nothing like the pictures online. On top of that, there were so many hidden fees. The price shown on Booking was not the real total, and they never clearly mentioned the parking fee either. They also charged multiple different taxes every single night instead of for the whole stay — occupancy tax, tourism tax, and California tourism tax. It honestly felt excessive and misleading. Very disappointed with the experience.

For the price this hotel didn’t live up to its price . The room was clean but outdated , no glasses in the room , no soap . My moms room was suppose to be handicapped accessible but it was still a bathtub ( which she could get into ) the bed was too high for her to get into , she had to use a step stool & the topper was we found ants in the bed - we did get moved & was compensated 30% . It was loud in the evening & the curtains did not keep the light out hard to sleep

The area, the condition of the room. Very outdated and overpriced. Felt like a motel

Not much The area, the condition of the room. Very outdated and overpriced. Felt like a motel

Ants in the bed, asked for a mobility room and the only think it had was a hand rail in the bathroom

Clean, quiet, room and bathroom were a good size. The free breakfast was not good. Not many options and mostly cereal and bread.

The pictures online looked really nice but once we got there it wasnt what I was expecting. They charge $15 a night for parking. This fee was not displayed or mentioned when booking the room. The rooms and hotel need some updating. The walls are really thin you can hear everything from your neighbors.

It’s location is great! Close to the freeway, SeaWorld, Old Town and plenty of restaurants. Staff were awesome and friendly. Reviews definitely threw us off. A lot of the reviews made it seem like our stuff wasn’t going to be great but we had a comfortable and great time! The parking kind of is sketchy and for $14 a night I would prefer a better situation. But overall was good

The rooms and hotel need some updating. The walls are really thin you can hear everything from your neighbors.

It’s location is great! Close to the freeway, SeaWorld, Old Town and plenty of restaurants. Staff were awesome and friendly. Reviews definitely threw us off. A lot of the reviews made it seem like our stuff wasn’t going to be great but we had a comfortable and great time! The parking kind of is sketchy and for $14 a night I would prefer a better situation. But overall was good

The bed was good Bathroom and the room itself

Clean, quiet, room and bathroom were a good size. The free breakfast was not good. Not many options and mostly cereal and bread.

The bed was good Bathroom and the room itself

The staff was unprofessional about letting me know that there was a $100 deposit that was not mentioned beforehand. The place is surrounded by unhygienic people who are living on the streets leaving out all of their tents and clothing and other miscellaneous trash everywhere. I felt unsafe. The window wasn't even locked. I will never stay at a Ramada/ Wyndham Hotel again. Ever.

Breakfast was nice but it would’ve been nice to have bacon or sausage also available. I know that’s a bit expensive but would have been nice to have with the waffles. Cleaning staff was ok. The first one wasn’t very thorough but the second one went out of her way to clean and hang/leave towels and washcloths nicely fold and hung up. The interior of the room definitely needs a little TLC. Areas of the wall in the bathroom were roughly fixed, not sanded down then repainted. The wall by the the second bed was also in need of a little repair. The front staff was very courteous and helpful. I also liked the vending machines. They had a nice selection of drinks and snacks.

Very little. The first room I was in had bedding that was still wet - as if it had not finished the dryer cycle. They had staff bring me extra bedding, but eventually I just asked to switch rooms. The second room I'm in had a TV that didn't work. When I called downstairs to ask, she said sometimes people steal the cables that connect the TV and the cable box. Breakfast was basic--all carbs.

Very clean and accessible

It was okay, a little dated but roomy and convenient location. Couldn't get late check out though.

The pool was clean

The paid parking was not known to me. 14 dollars a day or whatever it was was ridiculous. The hot water took forever to get there, and when it did get hot it was just warm. No towels really, loud from outside and the outside was very not pleasant. The RV oitside with a guy staying there, homless right there, not worth the price I paid. I woulda just switched to another hotel and thought about it when I got there but wasn't worth the hassle.

The pool was clean

The paid parking was not known to me. 14 dollars a day or whatever it was was ridiculous. The hot water took forever to get there, and when it did get hot it was just warm. No towels really, loud from outside and the outside was very not pleasant. The RV oitside with a guy staying there, homless right there, not worth the price I paid. I woulda just switched to another hotel and thought about it when I got there but wasn't worth the hassle.

Pictures in Expedia were deceiving and looked nicer in the pics. In person feels like a motel and not a nice one. Door leaves a stripe on the bottom open where you can hear everything outside and the wind comes in. Area felt like there was a bit of homeless in the area didn’t feel too safe.

Clean & quite, well situated in the heart of San Diego

Exceptional

Quiet location Renovation was being done. Some parts were very dated.

Poor

Quiet location Renovation was being done. Some parts were very dated.

Clean & quite, well situated in the heart of San Diego

location to the hospital we were visiting noise from the street, terrible coffee for breakfast, they did not serve it late enough! We had to pay extra to park in their paring lot, was not advised in reservation, that should be included!!

location to the hospital we were visiting noise from the street, terrible coffee for breakfast, they did not serve it late enough! We had to pay extra to park in their paring lot, was not advised in reservation, that should be included!!

The room felt dirty

Went to take a shower, grabbed a towel off the rack to dry off and it was covered in ants.

Hotel off side of hwy and surrounded by homeless. The room we were given smelled like sewage. We couldn't even walk in. Went back and got another room. The lady didn't seem surprised at all. You also have to pay 14 bucks for parking which it doesn't say

The hotel was good for what we needed it for and was pretty accessible for the most part but could use a little more detail as far as accessibility. My boyfriend is paralyzed and we had an ADA room. However these were the flaws I found; the doors into the lobby could use an automated opening, we asked for the underneath of our bed frame to be removed because my boyfriend couldn’t get in and out of bed because it was too high for him and they didn’t remove it or try to, the shower wouldn’t have been accessible for him if I wasn’t there to move the shower head for him so a detachable shower head would be beneficial for wheelchair users with limited mobility.

Cumfortable bed and clean sheets. Severally outdated feel and accommodations. For that price point, needs new paint, furniture, lighting, and bathroom updates.

The location The staff was not enthusiastic about being at work and you can tell..people are paying for an experience..not a smile..or acknowledgement of any sorts..cold..rude…

Customer service

I did not like the customer service. I did not like the maintenance of the room. I did not like the smell of the room. I did not like the security in the pay to park lot.

We couldn’t use our tub and the bathroom smelled terrible every time you used the water or shower. The hallway leading to our room smelled like urine and the property looked like it was under construction, but it was just not maintained. Very disappointing compared to our other stays at Ramada.

I've never come across front desk employees that were less helpful or more rude than the ones working at this Ramada Inn. They had the WORST attitudes, I was appalled. They did nothing to help or resolve our issues. Shame on them. I asked to speak to the manager and the gal wouldn't give me her name. She finally pointed to the wall where the managers name was although I've called twice, it seems as though she is never there. At night, we didn't feel safe due to the homeless digging through the trash bins in the parking lot. The hotel offers complementary breakfast, it was minimal. The coffee maker was "out of service". We were so disappointed with this hotel and their choice of staff members. We will never stay here again.

Was clean and easy to check in. Only crack against it was the gym facilities were quite lack luster. Dumbbells only went up to 25lbs

For private stays, it’s okay. But for business stays, the property will not provide an invoice for reimbursement. Booking.com won’t help, and the property won’t help either.

The bathroom in my room had a persistent sewage/backwater smell throughout my stay. Itwas strong enough to make the room feel unsanitary and uncomfortable. reported this to the front desk but I was told there were no other rooms available, was stuck there

Hotel was fine staff were awesome as well breakfast plain & simple bed was a little too firm to my liking gave me lower back pain its a good stay for a night

Your cleaning staff does a fantastic job cleaning and very friendly. Location to all attractions. Unfortunately

Had to pay for parking

Having to pay for parking when I'm staying at the hotel.

Hot tub doesn’t work, bathroom by the pool is locked. The only plug in the bathroom was right in the corner. You had to tip the huge mirror out to even plug in your hair dryer. But great proximity to sea World.

There was urine in the toilet and from the odor, probably sat for a couple days. Closed the lid to find strands of hair behind it. Refrigerator had to be unplugged as it created an ittitating tone-like noise. Never used, nonetheless.

The location was nice. Rachel was amazing. The rooms were always cleaned and stocked. Hot tub not working. The suite jet tub took forever to fill, stopper was not correct and didnt work, and when the water was running, the room and bathroom was stinking like rotten water or mold. It was very loud as well. The pool and hot tub open and closed at 8. 8am-8pm. Breakfast was not a hot breakfast. It was a cold breakfast, more like a continental breakfast. The vending machines kept on going off line, and was not accepting Google pay, credit cards, cash app, nor cash.

The staff was amazing don’t get me wrong but, there were ants in my bathroom, before I even walked into the hotel, someone had broken into someone’s car. So when I left me car I had to park it at a different hotel because I didn’t trust my car to be in the parking lot after that. They gave me a new room after the ants so I guess that was okay but the first experience wasn’t the best. However the hotel was peaceful overall.

Room was clean. Breakfast was good. Will stay again.

I was surprised charging $15 additional for parking

Parking was good and safe

One of the lamps in the plugs on the wall weren't working there was a lot of wear and tear and the jacuzzi was dirty and not functional

Don't stay at this hotel, not clean need desperately removing, hot tub, dirty, cloudy, concrete peeling, security gates left open, traffic person going and coming, staff no eye contact. Just business

Nice and clean already. Real friendly people

The room was amazing! It was huge and had plenty of room for my baby to crawl around. Loved the shower. Our view was great. Good food. The only thing I didn't like was the little hills in and out. The back of my car would scratch.

I was pleased to find that the rooms were fresh, spacious, and offered the option of no carpets or drapes. The hotel provided complimentary Wi-Fi, cable, and breakfast, which was a nice touch. Although the sheets and surfaces were clean, I did notice some areas that required more attention. Upon further inspection, I found that the mattress needed to be vacuumed between guests. It would also be beneficial to offer alternative breakfast beverages, such as orange juice or bottled water. While the staff was friendly, there was a language barrier that made communication somewhat challenging. Some minor issues that can be easily addressed include replacing the bathroom exhaust fan, as the bathroom and bedroom tend to accumulate moisture quickly. Additionally, the floors need to be swept, not just vacuumed, to remove fine dust and dirt. Unfortunately, the towels were stained and had hairs from previous guests, indicating that they need to be replaced. I opted to bring my own towels. Despite these issues, I would consider staying here again, as I had a relaxing stay overall.

Breakfast menu was good.

Everything was amazing stayed for 6 nights and enjoyed every bit when we asked for housekeeping it was done and everything was great. Our request to be on the highest floor was granted which was a huge plus with how long we were staying Breakfast could be better

It’s location. It’s close to a lot of restaurants and shopping malls. We had to move rooms at 8pm on the first day because the room had no hot water.

It was a great stay thank you

Room was clean and the beds were comfy. Property was a bit outdated. Our room was by the elevator so it was impossible to sleep while hearing the ding constantly.

The location was perfect and the bed was super comfortable The staff at the front desk were extremely rude and off putting. Our bathroom smelled a bit like cat pee and the fridge wasn’t very cold.

The location was good. The indifferent clerk at the front desk was not very informative. I requested a bottom floor room where I could park in front. What she didn't tell me is that they don't have units facing the parking lot. I parked behind the unit (that had a small, frosted window that made it difficult to keep an eye on my car) and had to go way around to the front to enter. The clerk didn't tell me this and it was a huge inconvenience/frustration carrying my luggage and belongings trying to find a way to get in. Had to go back to receptionist to find out how I get in to my room on the first floor. The hotel was also noisy at night. I will not return.

Great place and helpful staff. My family and I encountered a problem with another hotel we were staying at so we’re glad Ramada had availability. The staff was kind, generous, and helpful! The room was so clean also.

Swimming pool and hot tub was dirty water we can’t enjoy it but clean room and clean area looks very clean parking safe and breakfast good too

People was smoking weed outside the room in the hallways at 2am and the smell coming in my room.

in the room the coffee maker did not work.

We were disappointed to be charged $14 for parking. Paying this fee does not provide any guarantee against property damage or vandalism, which makes it hard to understand the value. It’s unclear why guests are expected to pay extra for parking when it’s a basic necessity during a hotel stay.

Staff ok, no smile no green, hot tub, dirty, murky, shower clean but water brown, idk why. The place is falling apart, tile, concrete, walls, outlet hanging of the wall. Parking didn't feel safe, security gate left open, shading interesting people coming and going.

I was staying in a room down below and it was terrible. I couldn't sleep throughout the night because of all the loud thumping noises upstairs. I saw tiny bugs mites around the shower. The bathroom vent was really old and loud. But the staff was nice and breakfast was wonderful. Not a terrible stay but i wouldn’t recommend this one to anyone traveling here.

Great place to stay. The hotel is 20 minutes from all the places we wanted to go. The room was clean, the staff were very friendly and breakfast was great. Waffles, hard boiled eggs, toast, yogurt to name a few. The kids liked the pool and the adults enjoyed the spa. I will stay there again if I'm in San Diego.

was clean and comfortable and easy to book good breakfast

Very clean, convenient and economical.

Location was good, perfect for our vacation needs Customer services was horrible one staff in particular the night shift Lindy was her name if I'm not mistaken blonde caucasian lady… approached our group in the pool to tell Is it was closed for the night and walked away without giving anyone else the same memo… the next day I was at the pool again with my baby and again walked up To me yo tell me the pool was closed… doffremf time this time mind yoinwben I checked in there was people in the pool till 1 am. Also hit tub was green and jets didn't work. Over all horrible place yo stay. Others from our group had roaches in their room. The only good part of this stay was the lady in the breakfast area greater service there.

Close to airport Old needs maintenance

Fake gym not useful. Ant infested room. Poor breakfast. Key card not working had to get new one 5 times. Lights went out in room.

Good and affordable

Coffee

After checking in, the elevator situation was really upsetting as it didn’t work and waited over 20 minutes just to get into our room I requested a non-smoking room due to my daughter having asthma. We loaded all our stuff to our room, and after using the restroom, we found that there were roaches everywhere. Many small roaches all over the sink and floor.

The old style bed was too hard. The floor tiles in the bathroom were cracked. The newer LVP flooring in our room were coming apart (not interlocking) leaving gaps. The breakfast although ample in variety dosen’t come with any meat or any juices. Worst of all, pool noise from rowdy kids went unchecked until 11:00 pm. From 9:30 we tried calling unsuccessfully down to the front desk to complain. 10:00 front desk answered and assured us that they would handle the many complaints of excessive noise. Didn’t happen until finally an hour later. This was on 04/18.

Property looked nothing like the pictures. Staff was rude.

Pool was okay. Breakfast was 5/10 okay to hold you down until lunch but not really worth it, just convenient. All it was was waffles, bagels, toast, cereal, boiled eggs, and some fruit. Our TV never worked, called front desk multiple times and never got an answer. Also the jacuzzi looked slightly green.

Location was great. Many restaurants in the close area. Reservation was misleading. When reservation was done, I had reserved a room with Queen beds, microwave and balcony according to the description online. When I checked in, I was given a room with full beds, no microwave, no balcony and still paid the same amount. Even though that type of booking was for less money no adjustments were made. False advertisement just to charge more for the rooms.

Room was ok clean etc. however it was so loud. I was on the bottom floor and heard every step, conversation, and suitcase all throughout the night. Not for light sleepers! Also the area surrounding the property is sketchy. Also they charge $14 for parking.

Shower wasn’t draining right.

Rooms were clean

Our room smelled like sewage if we closed the window

Not good as I expected

The bath tub faucet leaked. And the tv kept going out

Close to the places where I want to go

Hot tub Okay Parking too much Staff names Rosa see ask me you are homeless s what are your

The room very clean, staff very nice and friendly. Breakfast was very good. The hotel was in very nice area and close to the airport and the attractions. Excellent hotel.

Staff was quick and friendly. Unfortunately the lamps and some of the outlets in our room did not work

Clean and well kept

Rooms were very small the jacuzzi was not working. Very waste of money

Paying for parking

When I checked in everything went smooth I was not asked if I had a vehicle or was told that I had the deposit of $100 that would be returned When I went to check out I realized that they charged me for parking for a car that I don't even have or own a car I spoke to the lady on the front desk cuz she said the $42 would be returned to my card three days later money was not returned and I was still charged for the vehicle when I called this hotel about the incidents they said my money had bounced back and then I would have to call and talk to a supervisor to get that money returned to my card

Room was ok, missing a piece of tile on the side of the shower looked like it had mold around the bath tub and they re cocked it after trying to clean it. The air vent in the bathroom was very dirty they need to clean it. Plug in bath tub was broken. Beds a little squeaky when you move but we're comfortable. I didn't take pictures sorry I was just there for a little stay. Parking was a little difficult there was a big charter bus and took up alot of spaces in the front of the building. Would I stay there again unfortunately no. But we all have our own options.

Bagels soggy. Bathroom smelt like sewer. Pictures make it look nice. Place is trash

The water pressure in the shower is soooo low, I dont think anyone can get clean using that kind of water level and pressure

Parking didn’t feel safe. Had to pay extra for parking. Paint was pulling off the wall. Ceiling vent had a lot of dust build up. The lobby entrance hallway floor was coming up.

I love to stay always there

The front desk staff are friendly and helpful. The rooms are clean and newly renovated. The bed is so comfortable! The air filter is so clean too! They offer delicious free breakfast, too! The location is amazing near all the major shopping with so many stores and good restaurants nearby. That my stay ended because I had to fly back home to work. Wish I could stay here for a month or longer!

Location is near many shopping centers, that was good, but lots of homeless in the area. Room was very dated. Walls had holes, floors were sticky, dresser was broken.

The side of the building is kind of falling apart. The parking lot is a bit sketchy not to mention the hidden fees that they don’t tell you about until you hand them your credit card for deposit and they charge $14 for parking overnight —and that isn’t mentioned anywhere when booking. also my hotel room had weird, sticky brown stuff on the bed head, dried snot on a wall in the bathroom, the bathroom had a strange, damp, nasty smell. The curtains are placed in such a way over the air-conditioning that you can’t get the room dark when you’re sleeping and I had to place my bags, shoes, and a water bottle up against the curtain to get some darkness. the pool is in the middle of the concrete monstrosity that is this hotel and is not cozy and is not a vibe. I went to target and spent money on cleaning supplies to clean this hotel and I couldn’t wait to check out immediately. I have pictures of the weird liquid and dried snot.

AVOID AT ALL COSTS!! The one star I gave this hotel was purely just for the staff. This was by far my biggest disappointment of any hotel I’ve ever booked on Expedia in my life and I’ve been traveling for over 40 years. I consider myself a reasonable person, but this hotel is bait and switch. I booked a room that had a partition and a door so that my daughter‘s area could be separated from my husband and mine. What we got was a blank, white boring box sharp screws, hanging down from the armoire. Horrible furniture and this was not what I booked. It’s obvious this hotel is owned by slum lords. This so-called breakfast is disgusting. It’s the same thing every day and it’s the bare minimum that they could do this entire hotel is the bare minimum that these owners could do. When I booked a hotel I wasn’t told that we’d have to pay for parking. I was told that it was free NOPE $14 a day for a broken parking lot no security and if you stay out later than 9pm good luck finding a parking space.

Despite all the negatives about this hotel, the staff was wonderful and very hard working. They were great.

Hot tub was broken. Hotel room floor was very dirty. When booking pictures of rooms are different than rooms at the site. Disappointed with price and condition of property.

This hotel is the wores i have stay in my hole life very old and terrible rooms. Not even a 1 star hole hotel very bad propety!!!!!! Don't ever stay or book a room here........

Old, outdated, okay, budget friendly, restroom door heavy and squeaks and doesnt lock. Breakfast simple, family friendly. Location close to shopping and dining. Parking limited with $14/nightly charge. You can hear neighbors. Poor rating due to not being able to sleep soundly because you can clearly hear upstairs neighbors as they walk.

The breakfast is full-on carbs, and mediocre at best. Parking is $14/night and is not even a secured lot. Coffee maker was broken. The rooms are so far from soundproof, the footsteps of the guests in the room above sounded like a drum corps. Overall impression is a solid "meh."

Parking was 14 dollars which was a little ridiculous. Check out was at 11 and we ran 20 minutes late and 3 different people knocked on the door within 20 minutes and told us if we weren't out by 1130 we would be charged a whole other day. Other than that it was okay.

Bad front counter service

This hotel is going through changes. Once done, it will be a nice place but in the mean time.. It was very dated.. the rooms were ok, bed was very comfortable, short on amenities ... so don't expect any fluff.. It was fine for a night or two.

Nice place, friendly efficient staff

A lot of deferred maintenance, a lot of repairs needed. The breakfast was very minimal. Likely won't stay at this hotel again.

Rooms were clean, but the bathtub would not drain quick so soap scum residue would be left behind after showering. There is a pool and jacuzzi available but the pool was not heated and the jacuzzi jet setting was not working. The continental breakfast is basic and only provide milk and coffee as a beverage. We were not planning on spending much time in our room so the stay was good for basic needs for 2 nights.

Easy check in / check out. Convenient amenities. Decent parking. Everything you need shopping / eating wise is near by. Quick drive to many attractions.

It was a good time for me n the kids. We travel to San Diego often so this will be a new place for us to come and enjoy.

Bathroom door making noises when u close. Floor sticky. Staff knock at the door 9am asking if we check out already shes ready to clean the room.expensive parking fee.u have to show ur voucher b4 u can get ur free breakfast.

I guess you get what you pay for. Bed sheets had other people hair on them.

Hotel room was in dire need of repairs. Holes in drywall, holes in shower tiles, etc. Looked like it hadn't seen maintenance since it was built. Needed a special card for the breakfast which was soggy waffles, hard boiled eggs, breads and pre packaged cereals. No juice, just water or coffee. Glad we were only there for 1 night, would have changed hotels if we would have needed more than 1 night.

Not much breakfast options and the time for breakfast isn’t enough time in the morning. But reliable place, cleanliness is okay.

No nightstand, toilet didn't work in our room & the staff seemed put out we asked for a new room becauseif that. Breakfast was ok. Very long line for waffles with only 1 waffle maker.

Check in was a breeze, parking was easy.

They need to put air freshener.. tv was good with lots of choices to watch.... My top neighbor was walking like a elephant, Boom boom boom.... Woke me up around 4 ish am...... We didn't use the pool... The place charge $14 for parking but you don't really get a option of places to park.. the street has a couple but they didn't ask me they just gave me a permit and charged me to park... With all that said I wouldn't stay there again....

Our room smelled like a cigarette lounge, when I called the front desk they told me that it was a no smoking room and and there was nothing they could do. Later we found out the hotel was only 2/3 of the hotel was occupied.

Super clean

Room was outdated, cracked tile in the restroom. Staff was super nice pool was clean

Front entrance was nice and updated but rest of hotel is still a little run down. After a long day at the beach with sand everywhere we just wanted to take a shower right away. They forgot to put a shower curtain in the bathroom. Pillows were lumpy and not comfortable. Beds were nice and staff seemed pleasant.

Clean room a quiet at night. Small parking lot though.

Clean room. Quiet area. Breakfast was good but could use an upgrade.

The gym was clean and nice.

The rooms were clean. Bathrooms a little outdated but showers had hot water. My kids loved the swimming pool. Breakfast had a good selection and area was very clean.

The property does not look as nice in person as it does online. Very dated.

Over all great room for the price, will stay again

The rooms smell like cigarette smoke, stains on sheets, paint needs updating as it is chipping, the noice level from upstairs was terrible. Were woken up at 3am due to loud stomping and talking.

I felt very safe and was satisfied my stay. The only slight downsides are that you have to pay for parking, there was no shower gel, and the wifi didn’t work.

Tried calling numerous times before checkin to get information no one ever answered the phone. After 20 minutes in my room, I found bedbugs on my bed. Staff offered another room, I declined and I was told the reservation would be canceled and refunded and I went to another hotel. I called hotels.com for the refund, they also couldn't get ahold of anyone at the front desk when they called to confirm and the Ramada Inn didnt cancel my reservation as they said they would. I still have no resolve from both the Ramada Inn and hotels.com

The room was nice and comfortable. The property was well maintained, wnd overall we really enjoyed our stay at the Ramada.

I didn’t

Night staff were a little unpleasant and not very welcoming. Morning staff was very welcoming. Hotel was clean but very rundown. We were so busy during the day so all we needed was a place to sleep and shower and this hotel provided that.

3rd floor room. Elevator was old and slow. Breakfast was less than expected. Room was not ready at check in time. Good location but had to pay for parking. Room smelled musty, especially in the restroom. There was no key or instructions for the fireplace. Two beds but only one chair to sit in. This place was much less than expected.

Room looked cheap bathe door was broken

Room looked cheap bathe door was broken

The staff was nice check-in was simple and easy. The hotel was outdated elevator doors keep on opening and closing and wouldn’t go up or down right away. Our toilet got clogged. We called for maintenance and they told us to come downstairs and come and get a plunger the walls were chipping and peeling. The floors were cracked. I would not recommend this hotel and I will not be staying there again anytime soon.

The staff was nice check-in was simple and easy. The hotel was outdated elevator doors keep on opening and closing and wouldn’t go up or down right away. Our toilet got clogged. We called for maintenance and they told us to come downstairs and come and get a plunger the walls were chipping and peeling. The floors were cracked. I would not recommend this hotel and I will not be staying there again anytime soon.

Sketchy elevators that opened and closed three times before moving. Key cards glitched and wouldn’t open outside gates or room, needing to walk all the way around the complex and ask for an updated key card. Fridge in room that didn’t work very well (kept things “cool”). Worst part was the $14 nightly parking fee that was unexpected.

Sketchy elevators that opened and closed three times before moving. Key cards glitched and wouldn’t open outside gates or room, needing to walk all the way around the complex and ask for an updated key card. Fridge in room that didn’t work very well (kept things “cool”). Worst part was the $14 nightly parking fee that was unexpected.

Room, Parking

Room, Parking

Staff were nice. Rooms are sparse, institutional, cheap old furnishings, no bedside table or reading lamp. Overdue for refurbishing.

Staff were nice. Rooms are sparse, institutional, cheap old furnishings, no bedside table or reading lamp. Overdue for refurbishing.

I've stayed at this hotel 2 previous times and it was pretty decent, enough for me to come back again. It had been roughly 3 years since my last visit, not sure what happened within those years but for sure not the same. it was run-down. Our room as located on the other side of the hotel and detached

I've stayed at this hotel 2 previous times and it was pretty decent, enough for me to come back again. It had been roughly 3 years since my last visit, not sure what happened within those years but for sure not the same. it was run-down. Our room as located on the other side of the hotel and detached

The breakfast area was not appealing

The breakfast area was not appealing

h

h

Found a bug in the bed.The power socket next to the bedroom on the vanity, isn't working.The people upstairs were very noisy and the traffic outside the window bothered me both nites

Found a bug in the bed.The power socket next to the bedroom on the vanity, isn't working.The people upstairs were very noisy and the traffic outside the window bothered me both nites

Breakfast is terrible and the rooms needs upgrading !

Breakfast is terrible and the rooms needs upgrading !

Ant infestion

Ant infestion

The staff was impersonal.

The staff was impersonal.

I would not stay at this property again

Clean room

The room was cleaned last minute and wasn’t cleaned well, smelled like someone peed all over the floor. Me thinking it was a nice area, there were drug addicts staying there and doing the zombie stand outside the room. Would not recommend to book here. Rooms are outdated. They have over 5 connections on one outlet next to the beds, which is a fire hazard. The only good thing was the staff. Who ever runs this place is cheap, I’m sure they wouldn’t even stay there.

The room was dirty. It felt like just the sheets, towels, and garbage were changed. The floors were filthy, there was stuff spilled all over the walls. Both expedia and wyndhams sites said there were microwaves in the rooms. There are not. Had i known this i would have chosen a different hotel. Breakfast was just waffles and bagels, one day there wasnt even coffee. The doors to the outside of the property are not keycard locked creating a security issue. My room was ground level and the curtains didnt shut all the way so people could look right in. The window was screwed shut so no one could get in, but it isnt a viable fire exit either.

Staff was very nice

Staff was great! The problem was, I didn’t get any sleep because there was either construction or a gym a floor right above me. Loud thumps all night, so I left the hotel at 3 something in the morning. Highly upset.

The staff was great but your rooms are horrible. Doors thrown off cabinets rusty walls in bathroom. I would compare this Ramada to a Knights Inn and that is bad.

To provide the rooms you select online. The room that was provided was just a regular hotel room not a suite.

There were ants in the bathroom, the bathroom door stuck so bad it woke everyone up every time someone had to use it. There was someone jumping or having a party every night and we couldn’t get any sleep. The breakfast options were poor and often ran out.

Decent rooms

Room needs work done. Overall ok hotel for the price.

Room smelled like moisture and was not clean. You can hear people across the hotel all day/night. Breakfast is inadequate, only one waffle machine for hotel caused long lines.

The beds were clean.

A good area if you need a place to stay

I can say this is a “pay what you get hotel” but overall the room was clean, staff was very friendly and there is a continental breakfast, which you can never beat! 10/10 would stay here again because it was decent for the price and only 15 minutes away from the beach and other local activities. Only thing I would recommend to fellow visitors/owner is wear shoes/sandals in the bathroom due to the renovations and tile fixing, there are still sharp edges and wouldn’t want anyone getting hurt!

My room was missing hand soap and the ac unit is below the window and the curtains kept blocking the air. Other than that no major issues.

Room was clean but the bath shower squealed when turned on.

Very old property, the gym that consists of a treadmill, a bike & free weights. The treadmill wasn't working. Staff was rude like you were bothering them.

Rroms were clean, and staff was great! Amenities were clean. Beds were comfortable. Could use a slight remidel. Breakfast was enough to get you out the door with something for everyone.

Breakfast was disappointing. All carbs and caffeine with no protein. Dennys is right up the street.

Old and dated. Very low level hotel. Ridiculous with a $14.00 parking on the property.

Large suite, big comfortabke bed. Very large luxe bathroom. Nice smart tv, fridge. Seating. Very clean throughout. Good basic carbs breakfast.

The provided breakfast was satisfactory, offering staples like fruit, waffles, and bagels. To improve the experience further, we suggest ensuring consistency with hot items like eggs each morning and perhaps adding some cold juices or water alongside the hot coffee and tea options. The hotel has great potential, and implementing these minor adjustments would surely help tourists have a more seamless and enjoyable stay while visiting the wonderful San Diego area.

1. Jacuzzi broken, pool cold 2. TV broken 3. Worst continental breakfast ever 4. $14 parking fee surprise, so hidden in Expedia, very misleading. 5. Rooms need serious updating Instead go to GREENTREE INN ,free parking , great breakfast. Best price in town

The building has been neglected and poorly maintained. Parking was poor and sketchy will really small parkling spaces.

I felt the lady could have been more friendly, the room had a fridge but no freezer and it had a Musty smell.

Breakfast had a good variety of items.

Dissatisfied. Photos of the hotel in their web page are portraying a different view of what it actually is. There’s no lush vegetation at the patio area, no microwaves in the rooms, or even an extended breakfast menu. And when asked about the amenities at front desk the reply was “the photos haven’t been updated”. Overall the hotel is falling apart.

I went out to relax for my birthday, with that said i wanted to chill in the jacuzzi and that's why i booked with Ramada, but jacuzzi wasn't working. The bathroom had hairs all over the tub. The internet kept going out so i couldn't watch movies on streaming. I asked the front desk for a GNC store and the lady told me the wrong mall.I spent money on an Lyft ride over to find out she sent me to the wrong mall. Since there was no hallways, the catwalk was so loud since kids were running up and down. This is the first and last time I stay there and I will not be referring anyone.

Felt unsafe. Had men follow me around and told front desk and they told me me the men were just really friendly. Checked out of my room and left. Explained that I was leaving early and received my statement. They gave someone a key to my room just by saying they didn’t have a key and the made one. It was my daughter that was not on the guest list. She was able to get to the room and stay when she didn’t have permission and I had already checked out. Still haven’t received all the deposits I had to pay

Room was ok, but the pictures online of the room indicated a sofa and tv area but that wasnt what the room they had put us in. Older hotel and paint maintenance made ot looked older/neglected. Elevator put of service. Breakfast was less than expected from photo as well.

I like the hospitality & kindness of Michelle, one of your Receptionists. The room is always clean, very comfortable bed, down pillows & bedsheets . Just need to add hot meal for breakfast. Will come back every time i’m in San Diego.

Everything good receptionist, room perfect except the girl from the breakfast work she’s has aptitude

Clean room

It was

1. Unannounced and not included in the list of services was unexpected demand to pay fourteen dollars per day for parking space on the hotel premises if there are no free parking spaces outside. 2. Of the two room access cards one cars didn't work. 3. Despite the announced inclusion of microwave in the equipment in each room, in reality microwaves do not exist in each room. 4. The refrigerator in my room didn't work. 5.The breakfast offered has insufficient selection of products, is poorly organized, and has little equipment for self-catering, which leads to additional significant time cost.

The staff were very supportive and professional

Room was decent, breakfast was less than expected and the piol was cmised for three days, they told us it needed to be cleaned. Not a place we would likely stay again.

Entire hotel

The hot tub controls are located outside of the fence. Had to walk all the round the pool for access

Remodeled rooms

Wasn’t very clean- it’s undergoing remodeling and that was not mentioned in the ad. The Worst of it all though was that they CHARGE $14 per night to PARK!!!!! There was zero mention of this in the ad. And zero chance I’ll be coming back and zero chance I’ll be recommending this hotel or the Expedia option to anyone because of these reasons!!!!!

It was okay. The breakfast was terrible it’s only cold food. The muffins were small and basic. The cereal is just old people cereal (sorry) small apples and small oranges. I would recommend going to get breakfast somewhere else. The parking is 14 bucks a night and that’s just the normal rate. I would only recommend this if this is your last resort. The room we had, had a leak so I told the front desk they did give us another room but basically had to beg them to give me something for the inconvenience. Never coming back. Go somewhere else.

A

Lights blew out in restroom. It was such an inconvenience. Had to be moved the next morning to another room.

Bad smell

Room was great , staff was helpful but breakfast could have been better with more fruit variety

Clean hotel. Needs some maintenance. Elevator very rickety. Hot tub was warm, but the jets didn’t work at all and the controls are outside the fenced pool area on the opposite side of the gate, which means you had to go out and all the way around to control the jets, which ended up not working at all. Breakfast was non-existent. It was bad for even a continental breakfast. Really only cold cereal and bagels. Some fruit. Nothing. Else. Only thing to drink was coffee, no other options. Hallways were noisy, door didn’t block much noise. Charging $14 per night for parking in a tiny lot that really had no room to park in is exorbitant. It was clean and in a good location though.

You can hear everything from other rooms

Odor in the room . Smell of mildew. Needs to have facility updated

The jets in the hot tub didn't work. We kept having to get our key to our room recharged. The waffle maker broke and the breakfast was not very good either. You could hear people in the hallway talking or rolling their suitcases. The building was not kept up. For what I spent, I didn't get the value

The traffic noise was constant throughout the day, making it difficult to relax or sleep through the night. There was a strong smell of marijuana throughout the property — in the elevators, hallways, and even inside the rooms. We had to change rooms because the odor was overwhelming. It genuinely felt as though we and our children were exposed to smoke the entire time. Breakfast was very disappointing. The options were extremely limited — only bagels and cereal. The waffle machine was out of order, and there were no hot items such as eggs or other standard breakfast options. This was the first time I’ve stayed at a hotel with such a minimal breakfast offering. The areas around the property were cluttered with furniture and appeared messy and disorganized. It’s possible the hotel is in the process of renovating, and unfortunately, we may have stayed during the wrong time. Overall, the experience did not meet our expectations, and it was not the enjoyable stay we had hoped for.

Ants inside bathroom and i found a spider in one of my pillows

This location was all around disappointing, to many issues to list. The only thing that met the expectations, was that the rooms were very clean and the maids were friendly.

Room was okay. Staff were good. Emergency exit were full of some stuff those obstacles exit

Extremely bad experience - room was very small size and had couple cockrokches in the room. Breakfast service was soo soo bad - they started taking away breakfast items at 9.20am, whereas the breakfast time was until 9.30am. Moreover, at 9am they didn't had half of the things- no milk, no juice, no water, no yogurt- anything I asked for, the last at service there just responded - don't have any more. I won't recommend this property at all..I never gave a feedback for any stay before but I had to - for this as this is my worst stay experience in years...I hope the owner and management take note of this..

Staff is awesome

Good

There was no good facility and even shower was not having hot water , not a good service

The photos shown while booking are different than actual room quality no lotion given and bathroom door no locks and cupboard broken hair dryer not working

Needed a hotel close to the Hillcrest hospital areas while in town visiting my father. The sleeping part of the room was small and bed only a short (less than a foot) distance from the door and window, which made falling asleep a little tricky since you could hear people walking by the room feel like they were walking right by my head (which i guess they were, technically). The bathroom area was spacious as was the “sitting” area. Other than that, I’ll likely stay here again if i need to but there are cozier feeling options at a similar price point in the same area.

there was no `canteen` area to purchase drinks or snacks. the insulation between rooms is minimal. the room next door was taking a shower at 2:30 am and it was extremely loud to a level that woke me up. Michelle was exceedingly helpful in getting my stay extended a few more days due to unforeseen situation.

Great room clean and neat good customer service great parking

I was disappointed with the property. The pictures and the description did not portray reality. From the breakfast to the spa, not what I expected.

The staff

Clean room and staff was great

Staff was nice.

The hotel was neglected. Smelled like a cat box in the bathroom. I would t stay again.

Great

This is a basic clean hotel, that, in some ways, is more of a motel. Regardless, it is clean and the staff are friendly. The continental breakfast is really basic - mostly carbs and sugar.

Staff at front desk were rude the free “breakfast” was terrible and they only had water from a machine it was missing everything that’s supposed to be breakfast. The pool was unclean and dirty then parking was randomly 14$ it wasn’t listed that I seen.

The hotel is going through a major renovation and the room we had showed signs of being in progress. And it needed it. Our first night's sleep was interrupted by the constantly running shower that even a closed door couldn't fully muffle. We informed workers who, we thought, repaired it. But the 2nd night was awful. The shower resumed its stream after a quick rinse. We discovered a steady stream of ants going up and down one wall, the TV didn't work and the upstairs neighbor's children made it sound like we were under a herd of elephants. As the only rooms available were single King beds, we had to quickly locate another (less expensive and nicer) hotel. Thankfully, the staff approved our reimbursement request....though Hotels.com's relocation team was disappointing with their response...apparently, even though we provided pictures of the issues...ants are not considered a big enough problem to warrant a move. The whole experience was disappointing. If you choose to stay here, I do hope they are done with the reno and you have a better experience.

The room was clean.

All good

Room was good size and clean, staff was helpful

Clean, no frills, family-friendly hotel. Breakfast room included with stay has toasters with bread and bagels, waffle-maker, instant oatmeal, indoor and outdoor tables. Great bed and climate control, but bare floor, shoddy workmanship in recent reno, tub backed up mid-shower.

It was ok

Place are dated .

The staff were ok. We called ahead and asked for a pack and play to be in our room for an eighteen month old who was very cranky at 8:15pm. We had just returned from Catalina and were exhausted. We were assured it would be there. It wasn't . We had to wait a half hour before we were given a broken one. Needless to say, the night wasn't fun. We were told there would be free parking on the hotel.com website. There wasn't . We were charged $14 a night each for 2 cars. We had to leave one car there on our initial stay on the 21st and were charged a $14 parking fee for 2 days. The rooms looked tired. The breakfast was not as advertised. All in all, our stay was eghhh. Would'nt recommend

Some things I did notice: They could use a little more variety for breakfast. They didn't have anything listing the services available. I had to ask. They put the WiFi password on the key envelope, but not the network name. There was one called Ramada Guest, but it didn't ask for a password and didn't have internet access. I never figured out which one was the right network.

great but they double charged my credit card

Great value

Did not use the hot tub. The food was not up to par

Our room was comfortable but I know it was renovated but the window in the bathroom had no type of blinds even though it was obscured you could see a light coming through all night.

The room felt neglected. The floors were sticky and dirty

the room was clean and the place was good and the staff was good very nice people and housekeep lady was very nice

I was very disappointed with the breakfast, no kind of juice , the waffle machine was out of order for the three days. I watched the desk clerk give a guest 3 almost empty bottles of shampoo because there was none in his room, I was flabbergasted!

Don’t stay here it’s worse than a motel 6, the breakfast is horrible. I have nothing positive to say.

It was raining and the entryway cover leaked, minor problem

Checking in was a breeze. Staff is friendly nd courteous. The room is clean, quiet, and larger than I expected.

Not clean

The staff was very courteous and room was clean and pillows were super comfortable. TV didn’t work when I got there but someone came and Fixed it. Breakfast was poor. I book hotels that serve breakfast because I’m traveling solo so I was expecting more than stale bagels and fruit.

The hotel card machine didn't work. The room was smelly. The internet was sluggish and spotty. In the breakfast room, the waffle maker was out of order/ The receptionist couldn't give me a receipt printout and referred me to the website where I booked my room. It was the worst experience.

Front desk staff was very friendly and helpful.

Room was pretty clean just a little run down. Staff was super nice

Good

The room was clean and the staff was nice.

Rooms in bad repair. No jazzczi broken. Coffee pot broken.

Hot tub wasn’t working. Breakfast was all carbs. No protein.

Dingey and they charge for parking so make sure to park on the street

Great staff

The room was so clean and the breakfast was so good. The staff is polite and friendly

General manager was super informative & helpful. Was a little sad that the jacuzzi was not operating but other than that we enjoyed our stay.

Clean room

This is the worst’s hotel ever false advertising they don’t have what it shows under renovation my butt found out it was like this for two years room suck woke up to ants staff is horrible oh and the hot tub they advertise doesn’t work so please please do not go to this place we would have not stay the one night but where here for a concert and could move fast enough but definitely left first thing and free breakfast if you eat anything from this place you will probably get sick again DONT STAY AT THIS PLACE !!!!!!!!!!!!!

Check in was easy, property is under renovation. Seeing all the beds and furniture in the parking lot, I felt promise but unfortunately, the bed was terrible.My back was hurting for the nights that we stayed from friday night all the way to monday.I went to the front desk and asked them if they could give me some sort of bed, topper or something.Because the bed was hurting my back.But they did nothing. The continental breakfast was not even that great.There was two types of breads, two types of muffins, two types of cereals and 2 waffle makers they don't even carry juice.They also had yogurt, probably one of the worst setups for continental breakfast.I've encountered in all my time, staying at hotels i would definitely give him a second chance way later.In the future to give him time to correct this stuff.But I will definitely not stay anytime.Soon

Rooms where clean and nicely kept. Had plenty ofbshampo condtioner and sop in reastroom. Towls where clean bed alwas crwsh an comfortable.

We would caution anyone to not stay at this location. It would be a waste of your money and a wasted opportunity to stay elsewhere that would be MUCH more pleaseant and for the same price.

Yes

The bathroom mirror is angled so a person could stand at the door to the room and see another person showering. Also - $15 for parking? Here? Where no one would park for any other reason?

AC kept room at perfect temp, super clean restroom and shower, nice, clean sheets and pillows, clean floor, and well stocked breakfast. Above all, friendly and service oriented staff.

Clean room, very nice staff

Loved our weekend here! :)

Great location in the heart of San Diego. For the price and the location, you can't beat it. The staff was also super friendly.

The property did not look like its pictures. There was lots of trees in the pictures but none at the location!

Clean, convenient, comfy and at a good price

The room smelt like sewage, the room was filthy ( brown spots all over the floor and chair), there was dead bugs (not bedbugs) on one of the beds. I called the desk to ask for another room or if someone could change the sheets and was told they were completely booked and they had no one that could come help. Bathroom had holes in the wall, missing tiles by the bathtub/floor. I will never stay again.

No eggs no sausage showe leaked toilet was always getting stopped up no good channels

On Expedia it said the rooms had a microwave and we get there and surprise no microwave not only that I requested a 1st floor room and called as they told me before check in and told me it was taken care of and surprise again we had to be on the second floor very disappointed especially when traveling with kids and having to go down and heat up food in the breakfast area I will not be staying here again

Room was 64 degrees when we arrived.Roundabout way to get to room thru pool patio, noisy jumping off the bed kids above us, ran sprinklers out front for way too long wasting water, weird entry takes you around back of building with stacks of old furniture, mattresses, etc. Would not recommend this property.

room was clean 80% Just OLD

Great place

The place was nice and clean

Very noisy, ants in the tub, door was very hard to open everyday, limited breakfast and dirty outside and around the hotel

Clean rooms

Hotel was nice. Plenty of parking. We just didn’t expect that the breakfast options were so limited. We were under the impression that it was like a buffet style since it didn’t say continental breakfast.

Room had a weird smell like mold, pictures listed definitely not same as hotel. Fridge or cable didnt work.

Get to our room and of course it doesn’t look like it showed in the picture. Dingy, outdated, walls were dirty, tile flooring needed to be replaced. The walls are very thin. Then in the morning went to get ready for the day and there were ants all over the bathroom. All over the sink, the towels, floor, tub etc. So they switched our rooms and the room they switched us to was more like the room we were suppose to have. Young gal that we delt with was very sweet she tried.

Horrible place to stay.

Parking was close to our room everytime we left, facilities were all close, pool, breakfast room, laundry room etc

I did not like I had to pay for my parking to stay at the hotel if I was already a guest there . And the room I was there had broken tiles in the restroom .

Great place. Needs a renovation though…

I was disappointed they didn't have bottles for of water available for guests. And the water cooler was locked up after breakfast. Overall the bed was comfortable the bathroom was gorgeous I feel breakfast could've been better and not hiding the fridge behind a cabinet would've been great.

I would not stay here again. This is a hotel in transition. Half the place is under construction and the old things they are throwing our are just in the parking lot taking up space. Very loud hallways. Shower door wouldnt close, no place to put anything in the shower, no ledge, step, soap holder, nothing. Very disappointing.

This places was close to everything and rooms where decent

Upon arrival, room 307's door would not open; we had to be moved to room 311. Room 311 had a plumbing problem gassy smell. Flared my asthma. Manager offered to refund 50.00 to my account--still waiting.

AC was fine

When you first go to the 3rd floor you automatically get hit with the smell. When opening my room I got hit with an even worse smell that lingered on for the whole weekend. I went downstairs to tell front desk the day I checked in and all they can do for me was give me air freshener. The mini fridge wasn’t very good and in the pictures it showed I should have a microwave. There was no microwave to be seen a room look completely rundown. Very disappointed with my stay.

I saw an ant in our room.

Rooms were comfortable. The pool and hot tub was very clean.

Room was clean, breakfast was too poor

She was helpful and Friendly and provided what we needed. The Breakfast staff was also Friendly and Helpful.

The hot tub wasn’t working There were ants in the room. There’s is literally no microwave unit in the room like the description states. The fridge wasn’t working and the iron was missing. Definitely not worth the price. It was a horrible place to stay at.

Shower had poor water pressure; only warm water no hot water available Curtains and bedding outdated

Room was large and clean. Staff customer service excellent.

Clean room and very comfortable! Air conditioner cooled room.

Great spot!

The hotel was clean enough, the ac made the room freezing but the breakfast was a bit disappointing. It was suppose to be until 9:30 yet when I went in a little before 9 the fridge was empty

The room was smelly like sewer, toilet was lose on floor, Aunts in the bathroom, chipped tile in bathroom. Property wasn’t maintained on the outside trash and debris everywhere.

Where do I begin. This place reminded me of a homeless shelter. Weird pee smell in the lobby. Skip the breakfast as the breakfast room was dirty. If you must take your plastic bowl of cereal outside. Strange splatters of liquids on the walls and doors all down the hallways. Curtains in the room didn’t block out any of the hall lights that stayed on all night including the one that shined thru the bathroom window, no curtain in there. 10$ a night to park? Humm we stayed two nights and were charged for three nights of parking , this was refunded after asking to take it off. And we didn’t even arrive with a car?? Just avoid this place. Sketchy cars on blocks out front with people sleeping inside the vehicles. Didn’t use the pool so don’t have anything to say about that.

Breakfast , not ready for Guests at 06:30am. Not sure if they are Hotel employees & construction workers 10/1/25

Clean room, friendly staff

The first room we were given had a horrible smell that was unbearable, when we went to the front desk, they did offer us a new room however they had stated that other guest had complained and we’re hoping that that room wasn’t affected. I would have thought they would’ve checked the room before putting guest in there. The second room was clean and free of smells. The customer service was great.

.

Thief's , I had an emergency couldn't stay called to cancel now they are trying to take money from my card I explained to them it was an emergency couldn't come tried to call them no answer

The way up to the room, there was construction ongoing - dusty, tools everywhere, tarps. In the room, the iron was missing, I had to ask twice to get an iron from the front desk and the staff was great at advising me information. The room itself had an ant problem in the bathroom. The ants were crawling around all over the toilet and towels.

The hotel was below average - not bad but you can spend the night here if you need somewhere to sleep. The bedroom was nice but the bathroom was a bit dated. The elevators were a bit slow; I could’ve taken the stairs which was probably faster! The hotel doors close but they don’t close that tightly and rattle. You can hear people upstairs or walking outside your room. The breakfast was not that great either. I’d rather skip it and sleep in. To be fair, you get what you pay.

comfortable, easy access, friendly staff

Nice place to stay at a reasonable cost near many attractions. Staff was friendly

Didn’t like I had to pay for parking

Was very dirty did not like it at all will never come back

The room was basic. It could have been a little cleaner, hard wood floors needing moping. There is a pool and jacuzzi which was nice. The pool isn't heated. Breakfast was the most basic. There wasn't juice or tea. The phone in the room didn't work. Pluses are that the tv was smart so you could log into Netflix, they didn't charge for parking and they provided both shampoo and conditioner. Good deal for the price.

The bed was very comfortable. Room was clean. Breakfast is english muffin, bagel, fresh waffles cereal, apple oranges and coffee.

Staff was really nice so conforming I will stay again

Excellent customer service

Other than that it was a very pleasant stay

Breakfast choices was not up to the standards. Staff was kind and professional, but breakfast without hot items, fell short of my expectations.

Everything ok, but they should tell you that there’s a $14 parking charge.

Staff was amazing!

Very clean and staff helpful plus friendly.

This hotel’s info page shows a beautiful pool and hot tub surrounded by palm trees and bushes. Currently there are no plants in the pool area and the hot tub is cold. We were very disappointed. Also the breakfast was not well stocked. And our room was a bit run down. Beds were comfortable . Bathroom was clean.

Check in/out staff members were super nice and accommodating.

Breakfast could be better with more verity!!

It seemed like the hotel was under remodeling so it was a bit noisy

The stay was good. The only thibg I didnt care for was the fact I had to walk a country mile to use the microwave and by the time I got back to my room, My food was cold again

Booked last minute trip to SD. The most affordable but really should have booked elsewhere. After 15 mins of check in, some worker walked in to my room without knocking or announcing himself. I was shocked that this person just decided to come in. No iron, very small fridge, no container for ice. The AC was far from bed. The air place looked run down. Things were patched up. Spoke to one of the workers there and even he agreed the place was a dump. They charge $15 per night for parking. Avoid!

Very conscious and alert staff

Had a very lovely experience here while visiting San Diego! Will def recommend

great stay. Clean, quiet and convenient

Breakfast could be better.

Best airport in the whole country!

Breakfast were no too much options just bread and waffles

We walked in our room and smelled fresh The linens were clean and bright the bathroom and shower or excellent The TV was quality wide screen the service was great people at the front desk went very helpful and let us check in a little bit early and next time we're in town we will be at the Ramada

Room smelled dirty Pool was closed They didn’t have all the breakfast items out until it was almost over

Room was hot, pool and hot tub closed, room was old and “tired”. Staff was excellent.

We had lights shining into our room all night. Water pipes were extremely loud in the shower as long as the shower was running.

It was very nice!

stay was great, clean rooms love that they are hardwood and not carpet. Breakfast was good only complaint was one waffle maker but if you go early you won’t deal with traffic. The beds were comfy and the rooms were more spacious than i was expecting, but our room had no microwave we didn’t mind going downstairs to use the one in the dining area. AC works great rooms stayed cold especially throughout the night! Would definitely stay here again it was a affordable good enough hotel for the value. Parking was $14 a night not bad compared to other prices i’ve seen around. $100 deposit is normal with mostly any stay I felt safe in the area we didn’t hear any police activity during the weekend

The customer service was very helpful and fast. The rooms need improvement, the bathroom fan was not working and there was a strong musky smell

There was: a $10 charge for parking, there was an unexpected $100 holding fee, they couldn't get the billing correct, the bed was too close to the front door, air conditioner was too cold, and there was no microwave.

Breakfast was okay but very limited—only a small selection of items, and just one waffle maker for the entire hotel, which caused long waits during the morning rush. We also experienced ongoing issues with the key card readers, which became quite frustrating. Despite these setbacks, the staff was consistently helpful and welcoming, which we really appreciated.

Dated.

The stay was adequate for my husband and I. The room clean. The bed very cozy and comfortable. Good shower. They didnt tell us they were in renovations, so many oddities. But Staff always made it right if they could. No microwave in room. Had to go to dining room. Frig didnt work, so maintenance brought another one. Swimming pool clean and heated. Jacuzzi heated, but no bubbles. 2nd day no internet all day and night, so we left 3rd day. The breakfast adequate to good. I made a waffle, they ran out of breakfast sandwiches. We had to ask them to get more. Breakfast had usual bagels, cereal, yoghurt, fruit, coffee. Other guest told us their TV didnt work and the shower handle fell off. Internet photos were misleading. They were from when open earlier. We paid $125/nite when comparable hotels were less without the problems. If you're just looking for a clean room, comfortable bed, quick breakfast, then it's OK.

Fresh coat of paint in the inside of the hotel would be great, the pool area was dirty

I would stay again

That said, the staff were all great and attentive, doing everything they could to help make your stay as nice as possible. Breakfast was ok nothing special but at least free.

Well, when we arrived, the air conditioning was off even though they knew what time we would be there. It was 88° inside the room. They have crappy pillows .

Inefficient wi fi

No wifi connection beds we're very uncomfortable my window faced the pool area and all the light shinned right through i stayed ine night and left

Lobby was nice but once we got to our room it wasn’t what I would call up to par. It definitely needs some TLC. There aren’t enough plug ins in the room at all. At one point we had to unplug the tv to charge our devices. No night stand to put anything on so if you have glasses like I do there’s no where to put them. The tile in the bathroom is in bad need of repair. Also the WiFi connection was absolutely terrible. The doors to the outside don’t shut tight so you can see daylight when they’re shut so there for you can hear every little thing that goes on outside. Definitely wouldn’t recommend staying here.

Older property that has been updated...very nice spacious room, amazing shower... clean property...we felt safe..at check-in the assistant manager was very friendly recommended a few good places to check out...go 9ers...will stay again...

The hotel sent me a mobile check in, but it didn't matter because the front desk had to do a full check in anyway. The room is outdated and musty. The floor was dirty and one of the beds was also dirty, not changed. Terrible stay.

Easy to check in and out.

Honestly the only thing I didn't like was that the carpet was filthy.

The hotel seems that have a good appeal, the rooms have all you need to have a good stay. The customer service from the reception is good. BUT it doesn't matter how good the hotel looks if the immediate smell of it is awful.... smell like broken pipes, like wet carpets and moho, I dont understand how they can pass the license. The carpets where really dirty, they need a good clean. As I write before, you have bed, desk, microwave and everything you need, but the smell doesnt let you enjoy your staying.

Booked my reservation in July for 8/30-9/5/23 and was not told that the hotel was closing for renovations on 9/10/23. Then on 9/3/2023 hotel placed a sign that said last day of operations would be 9/4/2023. A day before my last night of stay. Staff said quite time 10pm-5 am and it was all noise of construction, no housekeeping services for my 5 day stay. Checked out early due to the noise, lack of housekeeping and overall frustration. Not offered any reimbursement for the hotel closing early. Overall would not have recommended this hotel. Lack of communication of closing I would have stayed at another hotel.

Good

is a not word to describe how bad and dirt it is the rooms

When we checked in, we were told our level of room we booked was overbooked, so they were going to upgrade our room. When we went to the room, it was less than our original booking. They had no other rooms, so we had no choice but to stay here. The room smells wet. The walls are dirty. We are on the ground floor and the curtains have to be wedged together so they aren’t open for people to stay in. Now we find out the hotel’s last day of operation is tomorrow. They are closing for renovations. It’s a day too soon!

For the price we paid for this hotel, it is good. I wish the breakfast had more variety every day. The pool and jacuzzi are good

I had booked a room with bunk beds they gave me what ever room they wanted first room I got it had a blower with a really bad smell it smell wet dirty rug smell, we change rooms still had a bad odor but not as bad as the first one pool looked super dirty also the jacuzzi was filthy looks like the pool hasn’t been clean for a while

Ramada, apparently recently took over this property and put vinyl Ramada signs over the old quality inn signs and put bandaids over some things that desperately need attention/repair and opened for business as usual. This property is far from three star! I would give it a one star.

Ended up leaving

I found this place to be disgusting and the owners should be absolutely ashamed of themselves. The carpet looks like it has not been cleaned for decades. I was not even comfortable walking on the carpet in my socks, let alone my bare feet. The wifi would not work anywhere in the room other than right next to the door. I complained multiple times but when I asked for a refund, guess what...they claimed to have no record of me complaining! Well, if the person I complained to at front desk does not care about my concerns then of course he would not have made a record of it!! Honestly, don't even begin to waste your money at this cesspool of filth.

Room was horrible falling smoke detector on ceiling hair dryer fell off wall. Peeling wallpaper. Etc etc smelled like smoke in a non smoking room. I can go on and on.

kkkkkkkk

I chose this property for the morning continental breakfast. The images of the grounds look really upscale. And the lobby was. The rest of the grounds and the room where another story. The beds and pillows were so aged. The plumbing would not stop running. The wallpaper was stapled to the wall. And there were holes in the wall. Now for breakfast, it’s fair. Eggs, a waffle maker, and toast and bagels. The problem, is that it’s open for breakfast until 930. The staff starts taking items away at 9. So you better show up early. This property does not live up to the Ramada name.

Room's AC was gross smelling and made the room very humid. Once I turned that off and opened the window, the rooms smelled less and the issue was resolved. Also, there was human poop outside in the stairwell back corner the entire time during the stay, never cleaned up. Gross. Would definitely never stay here again. Please needs a full refurb.

Nice and clean

The rooms are great for the cost for each night.

Soiled and stinky room, breakfast below average and basics like butter or Marmelade were not available on several days. At check out, the staff member was not able to explain several bookings Taken from my credit card, became emotional and escalated the situation by calling security to have me and my two daughters removed from the premises! As a frequent traveler in many countries all over the world, this was by far the most unprofessional service I have ever witnessed … I would not wish anyone this nightmare.

Hotel conditions outdated

Great place to stay with the family. Close to shopping places and restaurants. The daily breakfast is great.

Peeling paint on the walls, carpet felt damp and there was a big red worm in the bathroom. Room keys stopped working after the first night.

Enjoyed the pool and the AC was a life saver, the carpets walking to and from the elevator need some help, pool was clean enough, shower leaked the entire stay, gym was outdated and kind of dirty but did the job.

However condition of the property is poor. The water was not draining quickly in the bathroom sink and bathroom door can’t be locked.

Don’t let the photos shown fool you like they did to me. Our room was run down, old and dirty! Tiles were missing in the shower and water dripping all day and all night long. The couch in the room was dingy and sagged once you sat down on it - even when my 10 year sat down (he weighs 70 lbs).

It was just run down, bugs in the room, holes in the wall, a pen** drawn on the wall by our toilet that I had to explain to my kids which was annoying “mommy, what is that?”, the staff was kind after getting changed to a different room because my first room had next to no air flow/conditioning at all. Probably fine if you are like a single guy, and don’t really care, but I had my kids and my husband and it was for a family trip so not really ideal, we even extended our stay at a different hotel up the road for only about $60 more for two more nights. So make sure you shop around, my family always used to come to the Ramada when we were younger, but this one just doesn’t hold its own. Again, staff super kind, but hotel is just in need of some serious care.

musty smell in the room and poor quality renovations

need maintenance, new paint, bathroom needs attention, the room wasa divided by a dor, felt cramp.

Disliked - pool decking was old, jacuzzi water was green, both ice machines were out of order for our entire stay, walkways were in need of repair, side entrance door was ugly with no window to see if someone was on the other side, linens were old, staff was not attentive

No hot water

We had a good stay. No complaints at all but one thing that bothered us is that the parking lot areas have unpleasant smell.

carpet is too too dirty. Room facilities are very bad. Water tap is very very slow. Also AC noise is too much. Room isolation of the noise very bad. Breakfast is not so good. Sofa is also dirty. Completely disappointing experience.

This location is in need of some major repairs. Some upgrades have been done, but it needs more attention!

We were very happy with the staff, room and ambiance.

It was not the nicest hotel but it was centrally located for the things we wanted to do.

Ants in the room. Towel rack falling off wall. Refrigerator very noisy. Wallpaper peeling in several areas. Bathroom pocket hole door screeches' and hard to move. No housekeeping. Must bring towels to front desk for replacement. ENTRYDOOR IS BROKEN AND FRAME IS RACKED, SLAMMING THE DOOR IS THE ONLY WAY TO CLOSE IT AND OPENING REQUIRES YOUR SHOULDER. Carpet dirty and stained. Fan between rooms broken and not in operation. Floor tile in bathroom broken and cracked. Window dirty. Elevators need repair.

The room was To dirty So we left the hôtel when we arrived

great staff but needs alot of updating. mold and rooms were outdated.

Loved staying here, mini fridge, iron, microwave, 2 TV's, 2 rooms, air is cold, in both rooms, 2 elevators, Hit breakfast early or you will be waiting and they close promptly at 9am. The only downside was the day we left, I was walking down the hall (outside) on the 2nd floor and seen a cockroach running down the hall. 8.5 out of 10!

Everything was good. But room interior needs to be upgraded. Makes it feel old, but clean.

Rooms are old and not well kept up

The room we were given had water damage and it smelled of mold. Then the second room I was moved to also smelled of mold. The property would not refund me. I will not be recommending this hotel.

Property was in poor condition. There were holes in the walls, peeling wallpaper, questionable stains, and bathroom door was stuck shut. Staff was great. Maintenance tried to fix any issues. Overall property is in need of an update.

The other lady, I believe her name is Amy, seemed annoyed that we asked her for some clean sheets after seeing dirty sheets in our room . I even offered to get them downstairs and put them on myself and she gave me wrong ones. She quickly said I can check out and get a refund when all I wanted was sheets. She said “ she’ll see if she can find any” I wouldn’t stay here ever again .. Only good thing about this hotel was Devin.. oh and breakfast was pretty good .

This hotel has a great layout. Our room was large with 2 rooms. I was able to listen to work meetings without waking the kids.

Man at front desk was rude. No working ice machines. Window was extremly dirty.

When we checked in the room smelled musty. The refrigerator wasn't working properly and there old, stale, uneaten food in the fridge. Then we found out that both hotel ice makers were inoperative. That's when I returned to the main lobby desk and asked to cancel my reservation and booked a competitors hotel room. Terrible experience.

Let me start by saying the staff was very accommodating and tried to be helpful. But DO NOT let the pictures fool you. It's a very outdated, dirty hotel. We originally had the room with bunk beds - but it's so small there is no way we could all fit and it smelled TERRIBLE - straight up moldy. Then we turned on the fan for the room and it sounded like it was going to blow up. The staff was good and let us change rooms - In the second room- The tile in the bathrooms was cracked and moved as we walked. The sink and tub facet had so much water build up that it was disgusting. The elevator - good luck. You never know if it's going to actually get there by the way it shakes and creeks. And the locks to get into the hotel were all under construction and didn't even work so anyone could really enter if they wanted. 10/10 dont recommend.