Hilton San Diego Airport/Harbor Island

Loved our stay it had beautiful views and easy accessibility

Excellent view of downtown. Beautiful hotel

Location was great because it overlooked the bay and was close to the airport and seaport village. Also, was close to a decent Laundromat on. Midway Bld. Since the hotel didn't have a washer and dryer available to it customers to use the Laundromat was a great option and probably cost less than it there was one at the hotel. There was no complimentary breakfast included. Since the hotel was attached to a restaurant/bar it made it's customers pay for meals at the restaurant. It would have been more convenient if the hotel offered a laundry room for its customers to use for laundry services.

Pleasant

Bad

Loved the location & convenience to the airport. The AC in the room was extremely loud. It kept shutting off & on throughout the night. We would have to shut it off completely each night because it kept waking us all up.

Great location easy for airport beautiful views the shower head in my room could do with a descaling also the jets in the hot tub could be more powerful but overall its a clean hotel located well

The room view was awesome had dinner in the restaurant food was great so we're the staff.would stay there again No dislkes

Everything N/A

location the view, had no hot water, so reception had to open the room next to ours for use to have showers etc

Very nice place to stay

Hotel is far from all restaurants and entertainment. You need to have your own transportation or uber in order to get anywhere. The hotel itself is nice and quite peaceful by the water.

The restaurant was out of dessert that's all we went for, oh well. The walk along the bay at night was nice, to see the military base. Shuttle was top notch and on time to the airport.

Very good

Exceptional

Passable

Great location to the airport. Reception was a little unfriendly.

Very good

close to coast and good...

Early morning shuttle to airport was excellent

TV guide didn’t work, maintenance guy tried reconnecting some wires, but was then “oh, well.” and then just left. We were too tired to do anything but watch TV that night so it was a little annoying. Other than that the staff was very solicitous. Bellhops in particular were outstanding. Also a little surprised there were no pasta items on the room service menu.

Hilton staff was very attentive when I reported issues I had in the room. They made sure things were repaired and ready by the time I returned.

Exceptional

Good location, comfortable beds. For a pet friendly hotel I would expect to be able to leave the dogs in the room for 2-3hours to be able to actually go to eat etc.

Worth the upgrade! Beautiful location with everything we needed for our stay in San Diego after a long flight. Exceeded my expectations. Will stay again.

Convent to airport. Older facilities, took forever to get hot water for a shower!

Lobby clean rooms and pool Little pricey for age of property

Lobby clean rooms and pool Little pricey for age of property

I enjoyed to fresh sent of the hotel and the very friendly workers :)

We are done over paying for little quality. Great Views on the island strip but no services available. No thanks

Snack amenities was negligible, peanut M&Ms candy, Skittles, Chocolate milk. No protein or smoothie drinks, no protein bars or healthy snacks. Apparent the hotel wanted you to spend money at the restaurant or coffee bar at their times (hours). Good news Hiltons always have great pillows.

Location was great! Staff was very attentive and professional. Greeted right away upon entering the hotel and when we needed a few extra things for our room, they were on it and had it brought up right away. The in room air unit was not very good.

Location was great! Staff was very attentive and professional. Greeted right away upon entering the hotel and when we needed a few extra things for our room, they were on it and had it brought up right away. The in room air unit was not very good.

One thing to know is there is a large construction project going on right beside the hotel, so if you were looking forward to relaxing by the pool, expect a lot of noise from next door.

The room was very clean. I had a nice view of the harbor. I thought the hotel in general was a little outdated. Room service and bar and grill menu was very limited. I had a hard time finding a menu online. I would have liked a written hotel instruction manual with menus in the room. I didn’t use the pool but it looked quite small.

Yes, early morning flight did not sleep well at all I did not find the bed very comfortable and pillow, bothered my ear other than that a very decent stay.

was ok

Love this hotel. Staff is great, rooms always clean and the views are tremendous. We will stay here anytime we are in San Diego.

Great stay. Close to airport

Although the property is old it is kept clean and the location is good.

When spending so much per night I was shocked that the Continental Breakfast was not included

No selection

Convenient to airport, reasonable price, OK fitness. Perfect for a quick overnight in San Diego.

The shuttle was quick and hotel nearby, we arrived after midnight, night staff was friendly. Our room was clean and comfortable with coffee. No breakfast however there is a restaurant in the lobby. It was a good place.

Clean room. Beautiful view

Great room for the price. I could have done without the tree trimming and gardening at 8am.

Great location, friendly staff, beautiful views, and located very close to the airport. Great spot for a visit to San Diego.

Great location and free shuttle and 5 minute drive from airport. Good restaurant and bar

Breakfast not included first time in Hilton, parking is extra not mentioned as well. And staff are arrogant especially this one guy Luis.

Reserved my room a week in advance. Two guys with me reserved two days before, I got stuck on the first floor handicap room and they got upgraded to nicer rooms….very frustrating.

Everybody was very friendly and helpful. We stayed harbor side on high floor, it was beautiful view from balcony, bed was comfy, Shower pressure was little bit weak than we liked but still hot enough. We really enjoyed staying.

Great views

Bed was comfortable, no microwave, only for rent.

Wonderful

$3 for a small bottle of water, I would have thought a hotel of this apparent calibre would be comp’ing this, shocked they would nickel & dime. NOT IMPRESSED

Shower didn’t have much pressure and to many knobs

Great dinner, friendly staff, clean Rooms

Room was clean and comfortable. I foundd the parking system confusing.

The most overpriced stay for what it is. The shower head was missing, with a handheld one shoved in the wall, that wasn’t adjustable to take a normal shower. The toilet handle was held on by plastic wrap. The refrigerator and cabinet it was in were filthy. The whole hotel was very dated and not worth $450/night in any way or form. The staff was incredible and the views of the marina were great, but overall I wouldn’t recommend or stay here again

The rooms were clean. The bed was a bit stiff for my liking. Room was quiet.

Very nice place, I will come again!

Lovely hotel with friendly, helpful staff. We had a good lunch at the bar. Our room was clean and comfortable, and the bed was comfortable, too. What made this hotel so special and memorable for us, though, was the night manager, who we encountered when we checked out at 4 am. She was terrific and saved us a lot of time and anxiety about getting to the airport on time. We had a 6:15 am flight to catch. The first hotel shuttle did not leave until 4:30 am, and we did not know how quickly we could get to the airport's Terminal 2 with the shuttle or how long it would take us to get through security. We thought about calling a taxi, but the night manager told us that the wait could take up to 20-25 minutes because there aren't a lot of taxis running so early in the morning. We are somewhat older people and had never used Uber before, but we did manage to download the app on our cell phone the night before. Still, we were not confident about actually using the app while the clock was ticking. The manager took our phone and used the app to order Uber for us. Thanks to the help of this wonderful lady, we got to the airport in plenty of time to get through security and make our flight home. The next time we're in San Diego, we will definitely stay at the Hilton San Diego Airport/Harbor Island again.

Only had dinner in lounge and left very early in morming. Easy in and out

the Panorama restaurant was surprisingly good. For the price, could not have been more pleased.

Marina & bay view room. Fantastic view

The kitchens

Shower needs work, falling apart.

The rooms are excellent, the restaurant nice and the food good. The view in the rooms expectacular, and the area a lot to do around.

We chose your hotel because of the airport shuttle but we’re not given a shuttle phone number nor could one be found online. All hotel numbers reached were not a live person to explain our situation. Had to make other arrangements for a ride. Will not stay here again but the property and people were pleasant.

Good stay overall. Room and hallways smelled funky. AC took forever to run cold air.

Everything was good. Staff was friendly. The bad thing was that I was charged a property fee that was almost the same rate as my stay being of over $200.

No, terrible view of back of storage area

We were very disappointed. We were there for less than 8 hours and only wanted a good nights sleep and a shower before catching our flight. We only got half of that. They shut the water off overnight to do some repairs and didn't offer any compensation.

My experience was not good. The place is extremely dated and worn. Furniture is dirty and tattered. VERY, Very, very disappointed for the Hilton. They have slipped and fallen very far.. I will not return to this location and will consider other locations elsewhere. To be honest? They're living on the label now, because the standards are definitely well below par. The family should be rolling over in their grave.

I was tired and needed to sleep

Excellent

Comfy beds, great staff, nice dinner.

The room was clean and comfortable and close to the airport, but the restaurant didn’t have a delicious entree for a vegan.

The room was very clean

Room had hair in the shower, toliet flushed on and off all night. Most frustrating was we needed early check to get ready in for a 3 pm wedding. They told me on the phone if our room wasn’t ready they would give us another one at 2 pm. They didn’t, and after waiting 1.5 hours had us change in a conference room, and a pool restroom with no power outlets for hairstyling, hotel supervisor was unsympathetic.

Our suite was beautiful, with plenty of space. View was amazing. Some amenities were outdated such as lacking USB plugs to charge devices or connecting phone to TV. Only the few minor complaints, otherwise had a lovely stay.

Got there early. One room ready so checked in. No one greeted us, no one asked if we were honors members. We came from a cruise and they would not pick us up at the Pier. They said they only drop off. What? They have two shuttles but refused. When staying that night they would not use the shuttles to take us anywhere. Only use is drop off at airport or Pier. Very unfriendly staff. Refused to look up my honors number. I had to produce it for them to put it on the rooms so I got the points. Will never stay at Hilton again!

This hotel seriously lacks adequate food and beverage services. The "coffee shop" closes at 10.30am. The "restaurant" is a room full of empty, unlaid wooden tables with loud music and one waiter. A lunchtime burger and fries cost $27! The snack shop is stuffed with the least healthy options imaginable. This is NOT what I expected at a Hilton!

Room had a smell and they did not offer breakfast

Front desk personal who helped us upon arrival was not friendly and a bit rude. We were not informed about the ammonites like cafe and restaurant We were pleased with our room ,but not Hilton staff .

Nice area to stay

Great

The bed sheets were so gross. You could see the dirt when you put it up to the light. So bad

Staff

The rooms need to be updated internet wise. No frills but nice view of the harbor.

Nice room. The shop in the hotel has a terrible selection of items.

wonderful room and service

Friendly staff, clean rooms and beautiful views. Location was great for cruise port.

Outstanding place!

The harbor view was the best thing about this hotel. There was no hand soap in bathroom when we entered room. We had to ask for more towels, coffee, cups, creamer and sugar. The Wifi was not working during the stay. These little things were just annoying. When we ask for the items, the staff brought them quickly but not having enough items in the room just gave a bad vibe

Really nice people.

The room was good, normal room. The beds were super uncomfortable and hard, was not able to get a good rest. Seems like hotels are more about economical than comfortable. It had great views which we did appreciate and enjoyed.

Clean and spacious rooms, wonderful bar on the bay, great place to see Christmas boat parade, friendly staff.

Never got there. Plane trip canceled. Expedia problems.

The staff was great, the room was clean and the view was amazing.

Room and service was slightly above average.

Shuttle required a call to the front desk. However, no issues. All good.

Great smiles , clean

The hotel was perfectly close to many San Diego attractions. Rooms were spacious and clean. Staff was friendly. The food in the Panoramic was good and M&M the server was awesome and funny. I am planning to return.

Heater didn’t work and hot water took forever to get hot

The room was perfect. Roomy, modern, clean and it came with an inspirational view of San Diego Harbor.

Very comfortable, close to airport.

Everything and everyone were very clean and friendly

Loved the view of the Harbor and walking along the waterfront park.

I like this property because of the location and parking lot. It was a bit dirty, I had to clean the bathroom when we arrived and I had to call several times for sheets/towels I requested. Breakfast was not free. Other than those things I do like this hotel, it is nothing luxurious but it is safe and quiet and comfortable.

Check in was not ideal. Key card was not activated so could not get on the secured lot to park the car. Had to wait for 15 minutes for someone to help with luggage cart. The AC unit in the room is so noisy we can’t use it. Room was not as clean as it should have been. Overall a bit dated. Positives are nice cozy bed & gorgeous view.

The staff was great.

The text option and the quick response from the staff. I was able to check out with them, they even checked in during our stay to see how we were doing and most amazingly of all, were able to confirm that my grub hub had been left on the table of the lobby when my delivery came earlier than expected and I hadn’t responded right away. They kept an eye on my order until I came to get it. A lot through text!

Very convenient from airport. Beautiful surroundings and very clean and welcoming.

Staff was arrogant any only cares are your credit card.

Hotel was everything it should be. Shuttle was well run, convenient, and the drivers were helpful. Did not eat breakfast due to schedule. Great location for walking- very scenic looking out at the water or, on the other side, the marina.

The room felt old and in disrepair, it was the worst Hilton I ever stayed at. The restaurant there was very expensive and the food was awful. Then to top it off it was $35 a night to park there. It wasn't in a busy area so that's just crazy. Hands down will never stay at that Hilton again.

Shuttle fine

clean room and welcoming staff

Yes room was fine. Some question about the included breakfast but all was resolved.

Great hotel

Then after waiting until 3:15 or so to check back with them was greeted with the same rude disposition. When they finally did check us in she handed me the room keys and that was it. No have a great stay or directions to the elevator. Nothing. I even commented that’s it? She said yes. I normally don’t give a review but two of the 3 front desk personnel could really use some help with their customer service. We weren’t the only ones that noticed this behavior.

Booked a King with Harbour view and was given a double queen looking at parking lot.

Great place so nice and safe

yes

The staff upon an arrival was exceptional, and our check-in was the easy process. Our room was beautiful and very comfortable.

Staff!! Exceptional customer service, great shuttle service & bell men.

Yes

Room coffee was never replenished and was inadequate. The lamp by the bed had Vaseline all over the switch, no telling how that got there but it wasn’t cleaned.

Awesome experience with the shuttle!!

yes

Staff very pleasant and helpful. Location was great for my purposes. Room was very clean and pleasant.

Great place near the airport

Great place to stay! Convenient to the hotel. Will stay here again.

Everything was Great. Just Had Marina Side View But It Was Also Beautiful

Airport shuttle was excellent!!

Very professional

Everything was good, cleaning room, nice menu, quiet and excellent confort bed.

Check in lady was soooo rude. Bed was so uncomfortable and pillows were worst!

Nice view of harbor. Restaurant onsite room was clean and comfortable. Location made getting to an early AM flight convenient

Beautiful bay view. Very friendly attentive staff. Several messages asking how our stay

I would say that was probably one of the worst hotels I’ve been to… But I did love the customer service in the café area… But the staff was not very great. They don’t apologize when I told him my water was cold or warm water… Did not like my view that I had to generators right by my room and you’re spending $900 for the whole weekend… The staff was terrible,

Beautiful hotel! Friendly staff.

Excellent location helpful and friendly!

Excellent hotel, excellent food. We booked a top floor suite with an amazing view of the harbor. Staff was friendly, professional and helpful. Gym was fine and pool area pretty nice. Great experience overall

Clean room; ocean visible from room; fast wi-fi; helpful staff.

Room.was very comfoetabke and clean. It had a beauriful.view of the marina and bay. Very relaxing and appealing view at night. Very convenient to rhe airport with excellent shuttle service.

Very clean and welcoming staff and establishment definitely will come back. Beds were nice and soft rooms are spacious and clean A1 service.

Airport shuttle is easy to catch

Liked that it had great views of the harbor .. and the park.

Bay view

No complaints

Great relaxing place for the weekend

A beautiful property that's located near to anything you may want to do in San Diego.

Emjoyed the view and location. Didn't like there were no baggage push carts.

We Ubered. But would be nice if the hotel would provide shuttle services to and from the city cruises and other local attractions.

Just Okay, nothing special.

Good

The property was beautiful very relaxing, very clean and the pool was excellent, the bar was perfect had great time there drinks and watching sports, Now we did not like the fact that we had to wait an extra hour and a half for our room to be ready and staff did not even notify us the room was ready we had to keep asking if the room was ready which made us let to our reservation for our anniversary dinner reservation

Bathroom was not very clean. Mold in shower. Property seemed old. If the cost was lower this might be overlooked but at $300 or so a night? And $35 a night for parking? Please. To their credit the staff was very friendly and helpful, so Hilton has at least that working in their favor. We travel to San Diego often, will look elsewhere next time.

The room and front desk staff were lovely, the breakfast staff lady not so goid with my order that i was taking to ghe room. Sausages were not cooked fully and overall not a great breakfast. Most of itvwent jn the trash

Staff is polite and professional , View was very nice

Easy access to area with little traffic. Enjoy seeing the military activity in/on the harbor side

Great quiet location by the water. Beautiful views.

Front desk rep greeted us warmly and made sure any questions were answered and promptly knew answers. Very refreshing to have such a personable greeting. Thank you!

Thank you!

The hotel is conveniently located close to the city, the harbor and the airport.

The staff was so kind and very helpful at all hours of the day.

Mi estancia fue de solo una noche y, lamentablemente, tuve una muy mala experiencia. Nos asignaron la habitación equivocada y, justo cuando estábamos listos para disfrutar del atardecer, nos llamaron a recepción. Nos hicieron esperar bastante tiempo para informarnos que la habitación no era la correcta. Entre el traslado de maletas y el cambio de cuarto, perdimos por completo el espectáculo del atardecer. No recibimos ningún tipo de compensación por el inconveniente y la pérdida de nuestro tiempo.☹️

Everything was great! A good get away from the desert heat. We would stay again…

Right next to the airport and on the harbor and bay!!! A perfect trifecta!!!

Nice staff and view of the harbor.

Old dated unit, dirty. Found hair in bathroom and feces on toilet.

The bed and pillows were terrible, and we had no hot water both days we stayed. I messaged the front desk, and they didn't respond until right before we left and said they got it fixed. The room was not as modern as it looked in the pictures and for the price was not worth it. But the view was amazing!

You could see the ocean from the balcony. The room was clean and nice.

I enjoyed the path on habor drive for morning walks.

2. Suppose have 2 free water but the room only have two will been charged the water bottle. I was very thirsty and I have no choice and opened them . So I have been charged $6 dollars for this . Bc your stuff didn’t prepare the free water for the customers.

One of our rooms did not have hot water. Other than that everything was fine.

Great view, convenient as not real big. Service was mediocre but I think they were shorthanded. Did not clean our room one day. Property was dated, in need of a remodel. Would not stay here again.

The ladies at the front desk were very professional and accommodating. The restaurant was delish with great views and super friendly staff. The housekeeping was also prompt.

We had an excellent stay here. It’s close to the airport, clean, and has such friendly staff! Special shout out to Michelle for going above and beyond to make sure we could be comfortable and helping us.

Property was clean and all the staff are very nice.

Good water front view hotel

Only issue I have is you pay that kind of money you want a view of the bay or the harbor not the back of the office.

The property is in an excellent location. The staff were all very friendly and helpful.

I ❤️ Hilton brand because there is consistency across the nation with their facilities and services. However, the staff in this Hilton were exceptionally friendly and made sure to walk by in the hallways with a smile and a nod, wishing me a good day! That customer service isn’t everywhere. Great job Hilton Harbor Island

Will stay there again

Beautiful views!

I liked the location. The water front was beautiful. And the staff was great

For a Hilton hotel I expected it to be nicer and have more amenities available. It was quite disappointing

I like that it was easy to get back and forth to the Sheraton hotel where my daughter had her dance competition

This hotel has almost everything you need to have a very pleasant and save vacation!!

Clean, good location, parking convience

Check in was fast. No delays. Staff very friendly. Breakfast was excellent. M&M gave great service.

My plane was delayed so I arrived approx 2:30 am. No airport shuttle, had to take a cab. Just a short ride so the cab driver was rude because he missed a large fare. Night manager was working the front desk. She was rude. Refused to offer a late checkout. At this point it was approx 3am and she told me I could set my alarm for 7am and call down for a late check out (Yes, really 4 hours later!!!)

Nice place to stay and relax. Met up with friend. Close to restaurants and PetCo Park.

We love the locations and all the staff was very nice clean and comfortable

Room had beautiful view location was excellent!

Excellent

Good

Love nice greeting and clean area in the lobby

The hotel is very nice, and staff are very nice, including in the restaurant. The only thing I didn't care for is the layout of the hotel is confusing and signage isn't so good. Also, there's a $35 parking fee.

Such a nice and clean property! The staff couldn’t have been more accommodating and kind. Great nights sleep. Shuttle was great bonus

Perfect. Felt welcome all great

Staff in the reception named “ Queen “ is a terrible employee of the Hotel. She didn’t even greeted us and not smiling with us. She even discouraged us, she makes us feel belittled by saying “ your booked room is only standard, there’s no view” we love Hilton hotels but no plan of staying again the one by San Diego Harbor Drive because of that staff. Sad experience totally ruined day!

The place is close to the water.

Great location. Freindly staff. I don't think that 35 per day for parking is reasonable. No breakfast on site except expensive restaurant.

Excellent location. Walking path along the harbor, very scenic. We didn't request a room with a harbor view, but I'm sure it would have been very picturesque. We only stayed 1 night before an early morning flight out. Shuttle was on time. Only issue, was that the parking by the lobby was limited to 15min. Fee to park a car overnight was $18. My daughter came to pick us up for dinner and parked her car in their gated parking lot for under an hour and we got charged $6. Not much, obviously, but didn't make any sense to charge us, especially since they told us it was okay to park in the gated area without charge as long as it wasn't overnight.

Clean room and beautiful view. Check in and out was seamless.

Loved our stay here! Helpful, hospitable staff and comfortable room.

Would not recommend this hotel for the price paid. Disapointed :(

Marina bay view

Liked the lounge bar at didn't care so much for the leaking ceiling at the reception area.

Great

Good experience

Very beautiful view, clean and quiet

Everything was amazing!

I had made the reservation via Expedia and added the name of my friend, who was also staying. My name was not on the reservation, even though it showed my credit card as the means of payment. They were not going to let me access the room until the General Manager got involved.

Great view! But bathroom was very tight. Cleanliness was okay, but definitely had a few spots that weren’t so clean. Fees are kinda outrageous such as parking fee.

No bad

Coil

I love the hotel. The view from my room was spectacular, the service was awesome. However, the restaurant was closed and the bar seemed to be short-staffed. Other than that everything was amazing.

Check in & out was very quick and easy, great customer service. Room service was good too, 20 min wait. There were a few flies in the room but nothing bad. I would say to place the do not disturb sign to not be woken at early time for cleaning. Overall, it was a good stay.

It was a decent stay. I was there for a short time arriving in the late evening and leaving in the early morning so I didn’t experience the amenities. There was some construction in the lobby area that took from the ambience. The staff were all very pleasant and helpful. The shuttle driver was especially courteous and pleasant. I really appreciate the convenient reliable shuttle to the airport.

The bar/grill was not good. Food finally came but fries were overcooked and cold.

Wonderful location, comfortable and clean accommodations, super nice, so easy to airport with shuttle!

Very convenient airport pick up and drop off. Room was very comfortable. Thanks.

Great staff.

Basic hotel goodness. Bar was crowded. Parking reasonable. Bed awesome!

it was fine

Beautiful property- room was clean and loved enjoying a cup of coffee on the balcony- a plus for us

Harbor Island is very convenient to the airport. Staff was very nice; had a good meal in the restaurant there.

Near the airport.

Nice view

Loved it!

Great view from room

One biz night near airport. Definitely served its purpose with a plus for quiet and comfort

The only thing that we didn't like was the large dog allowed in the dining room at breakfast that was not a service dog. It was licking the table and put a damper on an otherwise very positive experience. Another guest actually asked to be moved into a different area of the dining room.

Hotel is old, cold, and needs a serious refresh. waiting until late in the day to access my room. house keeping slow. hotel is just “tired”