Extended Stay America Suites San Diego Fashion Valley

This was the worst place to stay - dirty room with missing amenities (including a microwave or coffee pot) and HUGE dumpster outside the room full of rotting trash. There were bugs in the room and it smelled of mold. When we went to the lobby to complain, I was met by the rudest staff who explained to me that none of this was her problem. I try not to complain- but honestly, RUN.

Arrived a little after hours (around 11pm) front office was locked, took 20 minutes for the employee to come unlock the door for check-in. I paid for the room during booking weeks in advance, but was told i had to pay again even after showing her the receipt that showed I paid. Room was nasty, stained towels, sheet and bugs crawling around. Doesn’t even provide shampoo or body wash. Then I had someone beating on the door repeatedly right at 11am telling us we had to check out, I explained we were just finishing up packing and we’d be out in 5 minutes, but yet continued to stand at the door and wait for us to leave. Pick any other hotel/ motel than this one!

Stayed for 2 nights was not provided with any new towels or house keeping terrible service at the front desk line of people every time i walked by unacceptable will not be staying here again

Good location Nothing

The place was dirty smell bad like pet urine the room look to old. No remote control for tv. No shampoo on the shawer the place was bad The place is dirty bad smell to much at pet urine the room look old. No shampoo the kitchen and toilet dirty old

Pets allowed

Na

nothing

they were nice and the room was clean nothing

Breakfast was mediocre. Packaged muffins, fruit, coffee. Clean room.It was a bit difficult to get ahold of the front desk.

The hotel which I chose was overbooked was not able to stay there during the holiday memorial weekend hotels were sold out very disappointing trip

Breakfast area would be amazing

There is a

The hotel which I chose was overbooked was not able to stay there during the holiday memorial weekend hotels were sold out very disappointing trip

Very poor

Exceptional

They do not have breakfast in the mornings as stated . And they HAVE ROACHES BUGS

Exceptional

The parking is nice, very spacious and even the area is close to in n out, cvs and it’s very quiet area.

The room gets absolutely no ventilation—the air quality is terrible. The windows have been taped shut. There is no breakfast available, aside from coffee. The showerhead leaks terribly.

Fast service The room gets absolutely no ventilation—the air quality is terrible. The windows have been taped shut. There is no breakfast available, aside from coffee. The showerhead leaks terribly.

Great room and quiet. Staff is nice

Very good

The check in process was extremely slow no apology given for the delay, shower head in bathroom needed to be threaded water was spraying from the top hitting the ceiling, tv remote volume did not work, and no breakfast served. you cannot get in to check out until 7 am

Nothing. They do not have breakfast in the mornings as stated . And they HAVE ROACHES BUGS

Amazing staff and the food was great. Bartenders were exceptional

Location Dirty it smelled like wet dog

Location Dirty it smelled like wet dog

No shampoos, just bars of soap. Also, only coffee at the continental breakfast, nothing else was provided

There was Wi-Fi reception in the parking lot, but not in my room.

Beds were terrible, and the shower was barley working

Booked my hotel late at night (paid in full) and the desk person said I was a no show. Wanted me to pay again directly through them. I had to leave to get a different hotel room

Nice place to stay was great

Poor

Dirty old stink hotel

Horrible experience with them they canceled my reservation last minute and did help accommodate a new reservation they a

Recliner chair Lack of clean towels

Good

I should’ve known when the hotel attendant asked me if I wanted to see my room first, it was not going to be optimal. This is an extended stay, but there’s no utensils, no cookware, no ice, and when I asked for these things, I was told they were not available

All of the staff are amazing, very helpful. The cleanliness of the rooms however, not the best. My bathroom counter still had hair and dirt in the corners from where someone before me had shaved. The refrigerator had "gunk" down the side, and the toaster I was given wasn't as "sanitized' as it probably should have been. It's obvious the cleaning staff is overwhelmed, but it's nothing a little elbow grease and cleaning supplies can't handle.

Eazy in and out

The door was wide opened when we first got there. The room stunk. A very wet wash cloth was under our sheets.. we were too tired but hoped no one was in there having sex and using the wet wash cloth before we got there ugh

Room smelled like pet urine, no kitchen supplies in the room, staff rude and unconcerned, floor was sticky, cabinets where cracked and chipped and this was supposed to the new owners cleaning things up. When we asked for extra pillows we where told no, only 3 to a room/bed.

It was ok but no shampoo in room or conditioner and iron not in room, when I asked they had non available . For breakfast all they have only coffee and Instant oatmeal and little muffiins. I feel it could be better.

The sheets were dirty. They did not have an iron in the room after I was told there was one. The shower was also not cleaned.

Hotel is a outdated and rooms need a remodel. I asked staff for extra towels and they said they would check to see if they had any and they never checked in again. Room was suppose to be smoke free but it smelled like it was not.

I waited about 30 minutes to check in with no one ahead of me. When arrived to my room it was dirty and had not been cleaned from previous stay. Shampoo was given at front desk and when I asked for some the girl was lost since she did not understand English well. I would not recommend this place to anyone.

It was mostly clean. Kitchen had no utensils. No extra blankets or pillows. Room smelled overwhelmingly of pot. Passageways smelled like trash.

The place is easy access to a lot of place of interest. Price is also reasonable

It was all amazing. Me and my family will always know extended stay huh

The rooms didn't live up tit he photos. Everything was run down, and the room was dirty. The staff was ill trained, didn't know what they were doing and kept having to go to the manager for help. Then I was overcharged by $489. It took me two hours of phone calls, being transferred all over, to rectify the situation. I'll never stay here again.

Very unclean and even the bathroom doors are not working

Dirty rooms. Bedding not clean.

The hotel stay was awful. Overfilled trash piled up by the stairwells, cracks on the leather couch, rust on the towel racks, mold on the ceiling above the shower, and random marks on the dining chairs. The room did not seem to be cleaned well so we felt very uncomfortable sleeping there.

We are trying to get our money back because the room was completely unlivable, they had no other accommodations for us, so we did not even stay the night. The standards of this room we were staying in were abhorrent.

I booked the room and left within 30 minutes. I booked another hotel. Prostitution was taking place in the vehicle parked 2 cars down from me. There was high traffic and half dressed people going in and out. A man was standing by his vehicle and watching me. I go in the room to use the restroom and I go out and the same man is there. I go in the room and come back out of another time, the same occurrence happened. It’s just that he was in a different spot. I wasn’t really sure what was going on, but the activity by my room was concerning. I was unaware of what the white box was above the door on the inside of the bedroom that also made me uncomfortable. I tried to Google what the device was. Since I’ve never seen anything like that in the history of me staying in hotels I thought it would just be wise and safer for me to just leave.

Room was not clean. There was a horrible smell in the room. Evan after switching rooms the 2nd room had a bad smell to it also.

Night staff wouldn't let me check in

No breakfast available. They did not provide any housekeeping.

There was blood stains on the bathroom floor, the doors had holes, the main door was stain like old blood stain. It was a little scary

Staff was unfriendly. The room was clean but not as nice as the pictures make it out to be. There isn't any breakfast just coffee and a granola bars.

There was black mold everywhere! We did not end up staying we left and went elsewhere. Wouldn't recommend it at all. Guy working front desk was super rude as well. Made it feel like he was doing us a favor.

one of the worst experience we had. toilet seat broken , only 3 very skinny pillows and when asked for another was told none available. my asked if she could use the rest room at office while we were checking in and gentleman looked at her for about 15 seconds and replied no sheet not fit the bed constantly come off all night. mattress was terrible and one side of the bed literally sinks in . microwave full of crumbs and filthy also no shampoo. and no blow dryer. very disappointed and will send this complaint to company this hotel should not be rated over 1

The kitchen had nothing, I had to go to the store to get utensils and paper items. Everything was very dirty. Most of the electrical outlets did not work. It was opposite in every way from its advertising. I am a travel nurse and have stayed many places, this was the worst

Overall good stay. Need outlet near bed. Shower needs some fix up.

This place was horrible. I'll never coming back.

The first night was okay.... The problem came when we renewed our stay online with hotels.com as we were asked to do by the front desk. The daytime guy didn't check us in so the room was only half tended to when we returned. Two members of staff tried to without knocking

Plenty of restaurants and stores a short drive away. The place is dated but clean. First room was missing a fridge and tv didn’t work, but they relocated me much further away to a room that worked.

Our room was very disappointing. No kleenex, no hangers,this room looked like it was falling apart.

Grateful

The grounds and rooms were so bad

This place is horrible , dont stay here , they have homeless people living here . The sheets had old poop stains , it smelled like cigarettes. The front office never picked up the phone . This motel is not a good choice do not bring your family here . Go elsewhere .

The breakfast was non-existent but also was not something would be spectacular considering it is not something they really offer. The room had not been cleaned in I’m not sure how long, there was dead roaches on the ceiling, dust everywhere, underneath the bed was filthy, the repairs to the walls were done poorly and there were cockroaches.

It was just like the pictures

When I reached out to the front desk, only a limited number of items were provided — specifically, two plates, two bowls, two mugs, one cup, one knife, one plastic fork, one pan, and one pot — which was inadequate for a reservation intended for four guests. As a result, I had to purchase additional items in order to cook and dine during my stay. I wanted to bring this to your attention so future guests can have a more comfortable experience. I appreciate your time and hope this feedback helps improve your kitchen setup for multi-guest accommodations.

Cost-friendly nature escape you don’t want to miss! Step outside your door and you’ll find it — squirrels, rabbits, lizards, butterflies… you name it. Nature’s little hideaway, right where you are 🌿✨

The bed had blood all over it and it was so visible that it was able to be seen through the sheets. And that room was rented out to another guest and the bed wasn’t even cleaned. There are roaches small big and large ones! I have pictures

It was solidly mediocre

Nice area. Friendly staff.

Everything was fine, had a bit of a hiccup at the check-in because the internet was down, the room was comfortable, the area is close to a shopping center.

We waited and called customer service and waited outside and NO response and no accountability during that night around 11pm with my family. Complementary breakfast is a cheat because they have 2 flasks of coffee, hot water and 10 muffins. Nothing else. No direction for internet , no one shared the information, we used our own data. Outside lots of people and smoking with lots of weed smell. It’s overall horrible experience. The manager who showed up next day 11am but he didn’t take our concerns or complaints very well.

It was a non smoking room however the room smelled of smoke and the blanket had burn marks from someone smoking.

Not so nice receptionist and no remote on the TV

In the morning, went down for coffee and there wasn't any. She said she ran out the day before! Pros: The room was clean, but very dated. My first and probably last experience with Extended Stay Hotels.

At 6 AM, there was a lady in the room next to me who was singing loudly. So, just imagine 💁‍♂️💁‍♂️

There was no breakfast outside of coffee. Shady thing and people.

Our stay was disappointing. The room was not clean upon arrival, and the bathroom fan didn’t work, which made it uncomfortable. Several of the metal fixtures and racks were rusty, adding to the sense of neglect. Additionally, the $15/day parking fee felt unnecessary and unreasonable given the hotel’s location—it’s not in a downtown or resort area where parking is typically limited or difficult to find.

The breakfast had coffee, packages of muffins and nutrigrain bars, and oatmeal packs. One morning there was a hair hanging from the coffee dispenser. When I told the desk clerk their response was "oh, yeah". One night a car pull into the lot and had booming music that went on for about 15 minutes at 1 AM. The next night the room on the other side from ours seemed to have water running for a couple hours and some kind of banging noises started around 4 AM and continued until about 7:30 AM.

Things falling apart door handle, ac not getting cold enough at times, full beds instead of queens.

Nice place to stay

Great customer service

The area around it was great. Easy access to the freeway and good food and beaches a short drive away.

The room was not cleaned properly the trash wasn’t emptied from previous person had beer cans and used toilet paper in trash can. The room has BLACK MOLD in shower area, bathroom door, and around windows. There was a strong urine smell. The area didn’t feel safe. Front desk person was acting super strange. I would have given this a 0 but it wouldn’t allow me. Don’t waste your money!

The room was Dirty sheets with pubic hair, trash

The shower water pressure was good. There were no bugs. In the room or outside of it. The grounds are kept very clean. All of the staff is friendly and helpful. It felt very safe and comfortable.

When I arrived they said someone had extended and my King bed sofa sleeper room was sold out. After about 30 min they found me a room. The room smelled strongly of smoke even though it was supposed to be a nonsmoking room. We ran the fans and aired it out all night. With my smoke sensitivity I couldn’t sleep. When we asked for sheets and blankets for the sofa sleeper we were told to come back and they would check after they did laundry. Both the king bed and sofa sleeper were not comfortable. The sides of the king bed were not sturdy and it felt like you would fall out all night. We had to put pillows on the sides of the beds to feel steady. The sofa sleeper was so worn you could feel the springs which were very uncomfortable for my grandkids. As an extended stay you expect dishes, coffee maker etc. none of these were in the room. I was told I could check them out but still had to purchase my own coffee etc. We had to ask for hand soap as there were no amenities in the room. Laundry was $4.50 for one load of wash and $4.50 for one load to dry. They had no soap for purchase in the office. The ice machine was broken. This is the worst extended stay I have ever been to. Central location, air conditioner worked well but was very noisy. I will never stay here again.

Average

Stained counter in bathroom, only partially repaired damage to bathroom wall, unknown substance smeared on mirror. Hair between the towels. No toiletries in bathroom other than soap. Sign said to ask for shampoo at the front desk, but they were out.

Well I got it mainly for the kitchen which was functional Little cramped got a king bed with pull out bed and of course we had a rollaway It saved money having the kitchen was great everything was clean they do have a if you want new towels and not new blankets and sheets trade policy for sure if you're looking for breakfast nope not the place not unless you plan on cooking your own they offer some roadside convenience store coffee and some muffins very small muffins and some fruit bars but that's all breakfast goes but it's not a little bad spot there is walking distance to shops grocery stores coffee food everything you need You can walk walk back is a little more tougher cuz it's uphill but it's nice it's not bad for sure

i have stayed at better extend stay suites, i liked it was near by my location i was visiting

The room was cleaner than other places I’ve stayed at in San Diego. However the flow rate of water coming out of the faucet and shower wasn’t that great. It was way too weak. And the place didn’t have great soaps or there wasn’t any shampoos available. However, the place was much safer and a lot better than other places I’ve stayed at. And I’m glad it was close to several shopping centers in Mission Valley. I do wish they had more breakfast choices available too.

Fast easy check inn. Friendly staff. Destiny

Area was lonely and it your way of everything

Worst of all, some workers had a truck broken down in the lot just outside my room. They noisily worked on it until about 1130 and everyone's prayers were answered and they drove off.

Easy on & off the freeway with lots of cafe, brewery & restaurant options. Its got an easy on & off access on no matter what direction your headed on the freeways. Staff was super helpful amd informative. Will definitely use them again when im in the area.

This place was one of the worse ever room 153 dirt bathroom n bathtub stained walls Not sure it if was mole but it was black the bed was really noisy the kitchens was out dated n dirty

The beds were nice staff was great they charge for parking which I thought was odd since I'm paying to stay there.. maintenance could do a little better I saw some mold on the caulking by the shower but to be expected in a beach environment but that's an easy fix

I regretted booking here - I did not need a kitchen, which I think is the main selling point for the room. But I expected at least a coffee pot to have coffee in my room. Also no remote for the TV - you had to go to the desk to ask for it. And there was no toilet paper. Room was very clean, bed was comfortable, and the location was quiet and nice for walks.

It was nobody to check me in at night and my room was dirty

Aweful state of property and service was abysmal

My room was very dirty. There was old food on the stove top, 3 of the bath towels looked dirty and have someone else's hair on them. The tub faucet was dripping all night and the room had stains on the walls. I felts very unsafe after the sun went down and I was concerned about the safety of my car. There were many random people hanging out and smoking. I can say the staff was nice.

Place was so suffocating

Room is old and worn out. Finish is pealing off of cabinets. No tv remote control in the room, had to go to the front desk to get one. Walls are very thin could hear other guests all night long. Bathtub drain did not work even after the desk said maintenance would fix it. Hot water never got more than warm. Spill on the sidewalk outside was never cleaned up inthe four days I was there probably still there now.

The rooms in the hotel really need to be remodeled. The rooms are pretty much shot!! Broken faucet handle in the bath’s sink

Ok

Smoke detector didn’t have a safety light. It appears that the hotel is on the voucher program and house the homeless. I was staying here to be close to the hospital while my husband was having surgery. When we came back to the hotel after a stressful day we felt very unsafe,

This property was so unfriendly and about the lowest quality. I’ve ever stayed at other than motel six. The client was noisy. The manager walked in on me while I was watching TV and reading my email, thinking the room was vacant after he had just checked me in. The room upstairs had either very hyper active children, or somebody on meth, because they were stomping for two hours before I got dressed and asked for another room. Noisy people staying there. I do not recommend.

It was a very disappointed trip, the place was dirty, the bed sheets had hairs and BED BUGS!!! And that was nothing in comparison with how dirtier outside was abd what was worst we disnt felt sade at all. We had to leave!

Coolio

The only thing that was weird was there was no trashcans in my room. Decent room otherwise.

once I got there, the hotel was closed down, no one in the office with a sign saying they’re closed at 10 PM?!! After contacting the hotel property management over the phone someone showed up an hour later with an attitude “ like I woke them up from their precious sleep” and checked me in to a dirty room and guess what, the room is right next to a room that they’re doing remodeling work on, so drills and hammers started at 7 am, so I didn’t even get a 3 hrs of rest. So nothing was actually decent about the experience there.

So many issues: bathroom door didn’t shut, tp holder fell out of the wall, fruit flies, musty smell, dirty floor, all around dingy had to pay to park when there’s nothing around, breakfast is coffee and instant oatmeal or packaged muffins, walls thin: dog barking in room behind us, women yelling at each other in the parking lot in the morning (police called), no dishes in kitchen—had to go to lobby and get them, trash in piles around the property. Do NOT recommend.

Nice place to stay for business or vacations

The kitchen had nothing in it and the heater was putting out dust. The light in the bathroom was so dim it was difficult to see

Older feel of hotel, parking lot dirty and smelly, also bathroom did not look optimal, could be remodeled

Booked a room and they had no availability. No one has responded to my cancelation and refund.

Place looks nice around business area and employees are nice. The room was very poor maintenance and the ac/heater did not work, was cold when sleeping.

Had to move out from the room to another one in the middle of the night,sprinkle leaks

They said they had Breakfast but only had coffee and there were no soap or shampoo

The room smelled heavenly of cigarette smoke. The kitchen accommodation we’re worn out. It felt very dirty and the bathroom light made it very dark. I would not recommend using that extended stay again.

Not cared for

I liked the front desk staff, they were so polite and helpful. The rooms were not cleaned. There was no soap in the room, and there was a half gallon of milk still in the refrigerator. The hall ways smelled like someone urinated and was smoking cigarettes.

There was things from a pervious person left in the drawers. Ew.

Staff was rude

The hotel has multiple issues: it's outdated, smells of cigarettes, lacks a landline phone, has a nonfunctional microwave, and no ice machine. We experienced a 20-minute wait upon arrival with no attendant at the front desk. The breakfast options were limited to muffins, granola bars, and oatmeal, with no coffee or hot water available in the dispenser. Upon revisiting the front desk to resolve a key issue, the attendant on her personal phone, neglected to acknowledge me and seemed startled by my polite request for assistance.

they advertise free breakfast, they do not have that.

Bathroom had mold but rest of room was clean. In a very quiet area

There's two items that are inexcusable otherwise this would have been a 4 star review. 1. The entire wooden vanity was delaminating (wood splintering on all the panels). There's NO excuse for renting out the unit in that condition - they are not doing inspections or they don't care!. 2. Rust was eating away on the bathroom door frames and caulking around the tub shrunk or missing. 3. The parking lot was excessively cracked and loose gravel all over. Spend some money on property maintenance Extended Stay!

The air conditioner was so loud, the bathroom was filthy spider webs not able to take a bath as there was no drain stopper, bed was squeaky, ants in bed, mold mold mold in bathroom, refrigerator was not working microwave was so old and rusty, bad customer service, no iron, no hair dryer, no coffee maker they said they had paper bag breakfast they had no coffee tiny muffins only and overall the entire property outside was filthy I would not recommend any one to stay here I paid over $200. to not sleep itchy all night due to the ants and the filth.

Old smoke smell in my room . Parking is $5/nite and sis not see that on hotel profile . Breakfast is in a stand in office . Coffee and granola bar or corn flake 😂 it is not a breakfast For the price I paid I can get better .

.

Room was dirty and bathroom didn’t have a light so they put a table lamp on the bathroom counter.

I am really disappointed. First of all there is no staff on duty. We came late and there was a night guard only who did not speak english. Also at check out, there were 3 couples waiting but no staff. We waited 10 minutes and then left before we could check out. Hotel is very old and it has not been maintained. Room was very very bad. There were bugs in the sink and spider in the ceiling. The bed was the worst, it made so much noise and terribly uncomfortable. Probably the worst bed I have slept in the last 10 years. I will send a message to the hotel management to ask for a refund seriously.

Bad TV and a low quality mattress

Room had a smell and war quite small

The room was dirty still having a beer bottle and cup on the counter. Person living next door makes a lot of noise almost like he is building something

The furniture was all jacked up. Air conditioning doesn’t work, and the place is out of date a mess, wouldn’t recommend going here. Same equivalent to Motel 6

Dirty everywhere!!! Don’t Book!! Worst experience of my life and we travel all over the world!!

We checked out in less then 24 hours. Your records are wrong

Young lady in reception was extremely courteous! Awesome service!

It’s very dirty, the territory is dirty, it smells like garbage. It was a terrible experience for $272. Breakfast has the same name, coffee, tea and muffin.The stove doesn't work, there are no dishes, the walls are torn.

It was old, dirty, smelly.

Room smelled like cigarettes all around was dirty the stairway, halls. everywhere smelled like cigarettes for it to be a “no smoke” property

Check in was awful - I waited for 15 minutes at the front desk because the one person working there decided to run out to a store just before 5:00pm and leave the lobby unattended. Then once I got into my room and unpacked, I tried to use the TV, but none of the channels worked. I tried calling the front desk from the room while I ate my (now cold) takeout dinner and the line just rang and rang for about 15 minutes while I ate. I walked down the the lobby and when I told them about the TV, she said she remembered there being a problem with it, but hoped it had been resolved. Then she asked if I called some other company that provided the TV service, which I had no way of knowing about, nor did I think that was a guest's responsibility. I went back to the room and started to call the number provided, but the hotel was going to charge $1 to my room to make the toll-free call. I went back to the desk and they transferred me to another room where the TV did work, although the room smelled, had a bunch of little gnat-like flies, and the security latch on the door was busted off. I suffered through the night to find out in the morning that they don't stock shampoo in the rooms - you have to ask for it at the front desk (this would not have been a problem if they mentioned it at either of my "check-ins"). My last stop was the "breakfast" at checkout where I found room temperature coffee and one single pre-packaged muffin remaining at 7:05am. Needless to say, I won't be back.

Great place to stay

.

We arrived late in the evening, door was locked. One person on duty was tending to a room need. We waited about 10 minutes. There was no sign on the door. The phone outside didn't answer. They DID accommodate my request for a 1st floor room. "Continental Breakfast" was packaged granola bars and muffins. Don't need to visit this one again.

It could be better but fair for you get what you pay for ?!!

Okay the manager at this hotel was accused of stealing $800 out of the guest room in Idaho in the year 2015 I don't care what you say he should not be a manager they're very discriminatory here watch how your room looks okay cuz I put you in the room that's filthy and they don't even care right Paula she is one of the rudest people you will ever get and she's real real racist don't get messed up and there's another one she just receipts so I don't know what to say this hotel is dangerous to people because the manager used to be a thief and I don't know what you call that but that's dangerous and he doesn't he does not care about his employees treat people okay as far as I'm concerned I had to call the police on him so you know what it is but be careful what this hotel

Water continually streamed from the tub faucet no matter what I tried to do to stop it. It was run down and the floors were dirty. Lots of smoke odor around even though there is a designated smoking area and it was really loud. The staff did not seem to care about the water running when I reported it. There was not an option to move to another room as SD was super busy with conventions.

It was adequate for one night. I will pay up a few dollars more and go with a bigger hotel next time. They did have great AC though - chilly in the room. :-)

Don’t clean my room at all or pickup dirty towels& sheets

The maintenance man never came toilet is stopped up sink was stopped up. I had to go buy the stuff to unstop the sink and the tub.but I’m stuck here now because I don’t feel like moving to a another location

cant find front desk for a very long time. The room door is slightly stuck. cleanliness ok.

Customer service was great, very friendly helpful staff. There was a roach in the kitchen climbing in microwave. I stayed in second floor it was pretty quiet.

Trash under bed, cup of water full of cigarette butts in the corner near the window and a smell that an open window couldn’t fix. Poor location (though I knew booking an in land hotel would be cheaper) but damn this hotel was NOT worth $160 a night. Spend another $40 and stay somewhere clean and with staff that don’t look like they hate their life.

Ok

The property was safe and front desk staff were very hospitable and treated us nicely. Overall we liked our stay at this place and we will return again in future. Thank you to all the staff .

The property was safe and front desk staff were very hospitable and treated us nicely. Overall we liked our stay at this place and we will return again in future. Thank you to all the staff .

It was a good stay at this place. The only thing I think would be nice is places to hang the towels in the bathroom, the only place was full of clean towels but no place to hang towels after use for the shower.

Perfect easy and very clean

The amenities listed on the site were not in our room. I booked specifically because it was an air conditioned room which is was, however it did NOT cool the room at all. I had to buy fans at a nearby Costco. When I mentioned it to the front desk I was told they would make it right by discounting my stay which never happened. Lesson learned will not be booking at any Extended Stay in the future which is unfortunate because the location is so close to my family member which I visit quite often.

It was located in a business area and was close to restaurants and shopping. It was centrally located and the Zoo, Baseball Park, Downtown, the beach were all within a 15 minute drive. The room was a little dated so that was why I gave it an average rating. The staff was friendly and helpful.

TERRIBLE, Worst Extended Stay EVER. Took a trip from LA with my wife and identical twin brother to see Padres play for our 50th birthday. TERRIBLE CHOICE, picking this Dump. Nasty gnats and bugs flying all around the room, couldn't make love on my birthday night because sleeping in our clothes was the only way to catch a nap. I really want a REFUND. PAY THE GASLAMP PRICES, THIS Extended stay will disappoint if your standards are above a 4 on a scale where 10 is best.

I don’t recommend it

The room door did not lock and the room smelled of old dirty carpet. Strange thing is the floor was vinyl 🤔. I was mov3d to another room with a door that locked, but smelled the same ans this time the tv did not work. 3rd room was a charm, same smell, but the door locked and the tv worked. Very run down and old rooms. Staff was very helpful and nice, but hotel definitely needs some upgrades. Not work the $$ I paid.

I was truly displeased at the number of flys and gnats soaring around in the room. It was very annoying. I felt as if I was on an indoors version of Naked & Afraid suffering with insects flying in my face all night. I thought they could be coming in from the outside vent while the A/C was on; so I turned it off and dealt with the heat. It didn't help. I barely slept and couldn't wait to get out of the room the next day.

The room was filthy. There was hair in the towels. The area was unsafe. No security. Lots of people on the street nearby. Did not feel safe at all. Requested nonsmoking room. The room smelled completely like smoke.

It’s an over priced location as far as conditions of the property but it is excellent for its physical location being centrally located and the customer service can go either way some staff are nice and polite and some are far from but what can you do

The remote did not work the toilet was dirty

Had a great stay! Breakfast could better? Why not strike a deal with a local food truck vender to provide a Hot breakfast option?? Suggest this idea to Cooperate Management! I will be back---Thank you!

The mattress needed to be replaced about 10 years ago. It was soft, lumpy and I swear I could feel every spring. The hotel is close to a major road and the traffic noise is very noticeable.

Felt like a typical road-side motel. Very old and dated. Bathroom cabinet did not close. No elevator, which being on the 2nd floor, was not ideal. Mold in bathroom. Definitely could use updating. Only plus was the fridge.

Leftover in the fridge (fish n cheese) left by the previous guest not removed…have to ask the front desk for shampoo , soap and others

The first room I was given had a broken door handle and it was extremely unsafe. I immediately went to the office to switch to a different room. The other room had a shower head that didn’t work and all the furnishings are in poor shape.

We liked the location safety and parking. We noticed the chair in the room was a little weathered. Our stay served it's purpose. A comfortable good night's sleep. Thank you.

This property is nice, equipped with kitchen and ask them for vessels. We are traveling with aged people and asked for downstairs room and they said nothing available, we were sad because they can't take stairs and they don't have elevators. Breakfast options are standard, we are fine with that. Parking is not free, so make sure you have to pay 5$ per night.

Our room had bedbugs. The manager was supposed to contact me, but never did. I purchased a one-day faster internet service, but it was still bad and dropped me from a meeting. Paper-thin walls, you can easily hear the neighbor's normal conversation. Place is old, same counters from the 80s/90s. I've been to many Extended Stay America's because all of them were great. This Extended Stay America "suites" San Diego America does not only fail to meet customer satisfaction, but it fails the Extended Stay America Suites standards as a company.

I was a little nervous that other reviewers had stated that the rooms weren't very clean. However, we found that they were clean and as expected. The take-and-go breakfast was a nice bonus as well (coffee, hot chocolate, tea, assorted granola bars, assorted instant oatmeal, and blueberry/chocolate muffins). Would definitely stay here again!

The room did not have any tea, coffee, mugs, napkins shampoo , and we had to go and request for these

Management and staff

Stay here often...great location!

The pictures of the room not even close to what is on real life the room was not in good condition at all

We didn't like the check in We book 2 days separately so we had to check in every day.I don't understand why they can't make it easier so we could check in just once. The hotel was noisy.We had to pay for parking even the other Extended Stay America hotels in San Diego don't charge for it.The hotel has a good location

Disappointing stay. The place needs an update & seemed dirty. Loud man talking for hours in the late evening. The front desk staff were nice & helpful.

We didn't like the check in .The lady Paula was difficult to deal with. We booked 2 nights separately so she said because we book with Expedia we have to come back the next day in the morning to check in again. I don't understand why it's so difficult and they just can't do it at once.

We were denied a room upon arrival and had to call a toll free number to get another room which took another hour to accomplish.

The breakfast they serve is nothing like the photos. It was a few muffins, some instant oatmeal packets, and coffee. Very disappointing. Also the sink in our kitchen was leaking and no one came to fix it after we reported it twice. They were out of laundry soap so we had to go to the grocery store to buy some. Staff was nice.

Overall a good stay. Breakfast could use improvement on the menu.

The biggest issue for us was it was very, very noisy overnight with people banging doors, shouting, playing music loudly. For this reason we would not stay there again.

The place is aged but they do a good job cleaning the space, the place just needs a facelift. The staff was friendly and very helpful. Check-in was simple.

Parking lot has broken down torn apart cars dogs barking all night homeless sleeping in the parking lot the room was disgusting and cabinets were rotting and falling apart door frames were rusted with holes throughout toilet seat had no bolts in it to keep in place shower didn’t drain property said they would fix but never did I wouldn’t recommend this property to anyone

There were ants in the room. The maintenance staff sprayed, but it did not solve the problem. The room was not the cleanest and the guest before us left a note on the bathroom mirror (only visible with the steam from the shower) warning the next guest "Beware the Ants in the room". This just goes to show that the cleaning staff did not clean the bathroom very well.

Booked a King bed with additional sofa bed. paid. When arrived at hotel. They didnt have my reserved room and proceeded to give me a room qith a queen bed and a ROLL-A-BED.

We got booked next to long time residents that were super loud at 4:00am in the morning did not get good rest

It was nice and quiet place to stay yet close to everything has far has Resturant’s malls, and beach

hairs in the shower wall and a couple of pubic hairs on the towel i used

Stayed for one night on a quick trip to San Diego. A little pricey for the room but all of San Diego was pricey this weekend. The room itself was very clean and the staff was friendly. Overall it was a pleasant stay.