Hotel Hacienda Don Juan

3-star hotel Excellent Prolongacion Insurgentes No. 162 junto, Las Carretas Barrio Ma. Auxiliadora, San Cristobal, CP, 29290, MX
Hotel Hacienda Don Juan

About Hotel Hacienda Don Juan

Located in San Cristóbal de Las Casas, 1.4 miles from San Cristobal Cathedral, Hotel Hacienda Don Juan provides accommodations with a garden, free private parking and a restaurant. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Staff on site can arrange a shuttle service. All guest rooms in the hotel are equipped with a TV. At Hotel Hacienda Don Juan all rooms come with a private bathroom with free toiletries. Breakfast is available, and includes à la carte, continental and American options. Del Carmen Arch is 1.1 miles from the accommodation, while Central Plaza & Park is 1.2 miles away. Ángel Albino Corzo International Airport is 46 miles from the property.

Amenities

  • 24-hour front desk
  • Meeting space
  • On-site dining
  • Café / coffee shop
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Wheelchair accessible
  • Public transit access
  • Smoke-free property
  • In-room safe

Reviews

4.4 / 5
Excellent 496 reviews
  • Engine customer Apr 2026

    Breakfast was excellent Better Wifi

  • Engine customer Mar 2026

    None

  • Engine customer Jan 2026

    The place was just amazing. Close to the nature with a huge garden that is really relaxing and silent. The staff helped us with everything we needed. They have very good traditional breakfast every morning. It is very close to the city center and very close to the nature of Chiapas. The room was comfortable and big. They had also water purified free inside the room. If you are searching for a place silent and relaxing, don't hesitate to visit this place.

  • Engine customer Dec 2025

    Cold rooms

  • Engine customer Apr 2025

    La arquitectura

  • Engine customer Mar 2025

    The facilities vintage look very impressive ! Fine

  • Engine customer Mar 2025

    The hotel's decor is its highlight - there are numerous antiques that harken back to colonial days. The staff are friendly, welcoming and extremely helpful. The location is about a 25-30 minute walk to town which can be a bit much especially during the heat of the day, but the bus stops right out front and it's easy to hail a cab too. Make sure to negotiate and confirm the price BEFORE starting the cab trip! The room got extremely cold at night and there isn't any heating except blankets. There is a functioning fireplace in the restaurant however the one in the photos of the rooms is just decorative ? Also there's nothing insulating the noisy rooms - it seems like people are sitting right next to you when they are talking on the phone or with each other.

  • Engine customer Mar 2025

    Amazing gardens,staff,decoration,comfy beds,shower.... Everything was great Just a little bit cold at night and a bit far from center

  • Engine customer Mar 2025

    The room was spacious and the bed SO comfortable! One of the best we've slept in during our trip and it had a duvet, much needed since the room is quite cold (which is great for sleeping and in general wasn't that bothersome for us). There was purified water in a tap in our room, which was so nice! Helpful and kind staff. The whole place was so beautiful and well decorated. The TV is as old as they get, why the signal wasnt great and the picture very "moshy". The breakfast takes a long time to be ready (the one with pancakes). The continental is just a bunch of dry, sad pieces of bread - nothing to brag about. The rooms aren't very sound isolated. We had a very loud family in the room beside us, where we could hear them all up until 11pm both nights.

  • Engine customer Jan 2025

    If you want to take a shower early morning, you need to tell the staff so you have hot water.

  • Engine customer Nov 2024

    Breakfast was simple but good Coffe very weak

  • Engine customer Aug 2024

    A really nice hotel and quiet. The staff was great and helpful. For breakfast the restaurant had limited options for the menu including coffee, fruit salad, and eggs, since the eggs could only be scrambled with a few options.

  • Engine customer Jul 2024

    That they don't take credit cards in the restaurant

  • Engine customer Jun 2024

    The Location is far away from the city center. It was not properly clean

  • Engine customer Mar 2024

    Very thematic colonial style Location, surroundings Poor or no options for breaksfast… had to look for something to eat outside the hotel.

  • Engine customer Jan 2024

    Fireplace for morning breakfast Quaintness Appreciation for rustic and antique Wifi Smell in bathroom Limited plug-ins

  • Engine customer Dec 2023

    Cant describe how beautiful this place is. Upon arrival we spent the first 30 minutes taking pictures and videos of every corner. The room was spacious and smelt of winterspice, absolutely delighted. The restaurant has a lovely fireplace they light up at breakfast and dinner. Breakfast was delicious (tried omelette and pancakes called hot cakes here), dinner as well. Parking available on site Unfortunately there is no heating, therefore the room is freezing late in the night and early morning. The accommodation is a bit far from the city centre, driving may not be the best option because of traffic and difficulties of parking, but collectivos pass just ourside the hotel and it only costs 8 pesos per ride.

  • Engine customer Nov 2023

    Nice place to relax

  • Engine customer Oct 2023

    Water issues

  • Engine customer Jun 2023

    Beautifully place,rustic,clean.

Frequently asked questions about Hotel Hacienda Don Juan

Does Hotel Hacienda Don Juan have free Wi-Fi?
Yes, Hotel Hacienda Don Juan offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Hotel Hacienda Don Juan offer parking?
Yes, Hotel Hacienda Don Juan offers free parking on-site.
Does Hotel Hacienda Don Juan have meeting spaces, conference centers, or conference rooms?
Yes. Hotel Hacienda Don Juan features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings.
Does Hotel Hacienda Don Juan have a fitness center?
Hotel Hacienda Don Juan does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Hotel Hacienda Don Juan located, and how walkable is the area?
Hotel Hacienda Don Juan is located at Prolongacion Insurgentes No. 162 junto, Las Carretas Barrio Ma. Auxiliadora, San Cristobal, CP 29290. With a Walk Score of 41, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in3:00 PM
Check out12:00 PM

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